2026 Gartner® Magic Quadrant™ for Multichannel Marketing Hubs

Braze named a Leader, positioned highest in Ability to Execute and furthest in Completeness of Vision

Braze has been named a Leader in the 2026 Gartner® Magic Quadrant™ for Multichannel Marketing Hubs for the fourth consecutive year. This year, Braze was also positioned highest in Ability to Execute and furthest in Completeness of Vision among the assessed vendors. We believe this placement reflects the Braze platform’s ability to help marketers create engaging customer experiences that drive meaningful business results in a time of unprecedented change in marketing.

Building a successful customer engagement program today takes more than just sending a message—marketers need to find ways to leverage data and orchestrate coordinated experiences in order to consistently speak to their customers in personalized, responsive ways. But doing that successfully requires access to the right technologies. Braze makes it possible for marketers to:

• Turn customer signals into action in real time
• Coordinate work across channels from a single platform
• Make personalization more individual, at scale
• Adopt AI with greater control through BrazeAI™

In a crowded industry with no shortage of vendor choices, marketers are under more pressure than ever to move fast, deliver personalized experiences, and prove ROI on every investment they make. Braze has been powering exceptional customer engagement outcomes since our founding in 2011 and has been named a Leader in the MMH Magic Quadrant for four consecutive years. We believe that our placement in the 2026 Leaders quadrant reflects our platform’s role in supporting sophisticated, AI-driven engagement programs and our organization’s vision for where customer engagement is headed.

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Published September 2026

Gartner, Magic Quadrant for Multichannel Marketing Hubs, Audrey Brosnan, Tia Zervas, Suzanne Schwartz, and Julia Multedo, 22 September 2026.

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Gartner does not endorse any company, vendor, product or service depicted in its publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner publications consist of the opinions of Gartner’s business and technology insights organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this publication, including any warranties of merchantability or fitness for a particular purpose.

This graphic was published by Gartner, Inc. as part of a larger research document and should be evaluated in the context of the entire document. The Gartner document is available upon request from Braze.

Forward-looking statements

This blog post contains “forward-looking statements” within the meaning of the “safe harbor” provisions of the Private Securities Litigation Reform Act of 1995, including but not limited to, statements regarding the anticipated development timelines of, performance of and benefits from Braze, its products and programs, including without limitation BrazeAI tools and products. These forward-looking statements are based on the current assumptions, expectations and beliefs of Braze, and are subject to substantial risks, uncertainties and changes in circumstances that may cause actual results, performance or achievements to be materially different from any future results, performance or achievements expressed or implied by the forward-looking statements. Further information on potential factors that could affect Braze results are included in Braze’s Quarterly Report on Form 10-Q for the fiscal quarter ended July 31, 2025, filed with the U.S. Securities and Exchange Commission on September 5, 2025, and the other public filings of Braze with the U.S. Securities and Exchange Commission. The forward-looking statements included in this blog post represent the views of Braze only as of the date of this blog post, and Braze assumes no obligation, and does not intend to update these forward-looking statements, except as required by law.