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    Smiling man holding a smartphone next to "GLOBAL Customer Engagement Review 2026" and the Braze logo.
    2026 Global Customer Engagement ReviewFor our sixth Global CER, we surveyed over 2,200 marketing leaders and analyzed upwards of 6 billion data points spanning more than 750 brands
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Braze.
Be Absolutely
Engaging.™

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Enterprise-level capabilities. Truly personal customer connections.

Data is flowing and channels are growing. Customers are demanding the world, while AI is already transforming it. Manage it all with the right customer engagement platform designed for enterprise brands.

Contact Your Account Team
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MADE TO SCALE WITH ENTERPRISE BRANDS

TurboTax
Delivery Hero
Max
Elf
Canva
Etsy
GAP
Yum! Brands

Thousands of innovative brands across the globe are using Braze to drive value and be Absolutely Engaging.™

Grubhub

836%

Increase in ROI
Peacock

20%

Reduction in churn
TUI

118%

More in-app bookings
Wellhub

3x

Increase in sign-ups

Content for Enterprise Marketing Teams.

View the Blog
  • Smiling man holding a smartphone next to "GLOBAL Customer Engagement Review 2026" and the Braze logo.
    Report

    2026 Global Customer Engagement Review

  • a woman wearing sunglasses is smiling in front of a screen that says entry rules
    Article8 min read

    Enterprise marketing automation: Unlock efficiency and ROI with enterprise marketing automation

    August 27, 2025
  • A stylized geometric brain with "AI" in the center, connected by input and output wires.
    Article11 min read

    AI Decisioning: Definition, how it works, and real examples

    August 05, 2025
  • Webinar

    AI-Powered Personalization: Balancing Relevance with Responsibility

    July 31, 2025
  • a woman is looking at her phone which says order now
    Article9 min read

    Customer engagement at enterprise scale: What works, what doesn’t, and how to fix it

    September 09, 2025
  • a man wearing glasses is smiling in front of an orange background that says " exploring data management and customer engagement "
    Guide

    Exploring Data Management and Customer Engagement

Innovate with Confidence

We’re committed to equipping you with the tools and support necessary for confident and secure innovation. Braze ensures compliance and scalability, so you can concentrate on what truly matters—creating, testing, and enhancing your customer engagement strategies.

Discover Braze for Engineering
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Find out how Braze can support your brand’s goals.

The move to highly-intelligent, always-on journey orchestration is happening. And much of it is happening on our platform. Join other enterprise brands who are taking the craft of customer engagement to the next level.
Contact your account teamLearn the Braze Difference