Braze for Luxury

Elevate every interaction.

Whether it's in-store or online, our customer engagement platform puts the power behind your brand to deliver high-end customer experiences and create the desire to drive purchases.

Contact Sales

a woman wearing a black hat is next to a screen that says entry rules

The Braze luxury advantage.

Braze empowers complex consumer journeys both online and offline—allowing marketers to influence purchase decisions for new and returning customers.

47%

First time purchase rate uplift

67%

Repeat purchase rate uplift

7.9x

Uplift in purchases per user with cross-channel messaging

Hear from our customers.

Hear from brands who are using Braze to find a voice that is now finding its way to customers.

Customer Conversations: Estèe Lauder Companies x Braze

Know your customers

Make a great first impression

Start nurturing potential customers even before they become known users. Just as in-store associates gather valuable insights to personalize each visit, Braze enables digital channels to collect data, capture customer information, and personalize experiences right from the first interaction.

Braze Data Platform

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Personalized omnichannel journeys

Provide true one-to-one white glove experience

Maintain the same level of prestige and personal attention your brand is known for. Personalize high-touch digital engagements to guide customers effortlessly from online interactions to in-store experiences, ultimately driving purchases.

Journey Orchestration

an advertisement for a limited edition packaging in-store

Heritage storytelling

Celebrate your brand’s heritage in every touchpoint

What sets your brand apart is its unparalleled storytelling, Braze enables you to amplify this narrative and attract potential customers through education on your brand ethos and heritage.

Increase Engagement