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    2026 Global Customer Engagement ReviewFor our sixth Global CER, we surveyed over 2,200 marketing leaders and analyzed upwards of 6 billion data points spanning more than 750 brands
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Accelerate business growth with the power of Braze

Your customers expect relevant, timely, and cohesive campaigns across channels. Braze allows you to instantly get the right message to the right customers on any channel, hassle-free.

Braze x Rhone

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How customer engagement impacts brands like Rhone

View the Blog
  • Helparound-uses-braze-and-neura
    Video

    Anthropologie Drives Higher Conversions With Web Push Notifications

    January 29, 2021
  • Article4 min read

    What Rich Push Makes Possible for Retailers

    December 02, 2020

The Total Economic Impact of Braze

In this study, discover how Braze helps brands:

  • See an ROI of 840%
  • Reduce customer churn rate by at least 50%
  • Save over 2,200 hours in manpower during campaign creation
  • Rapidly integrate Braze technology, resulting in additional value of at least $300K
Download Report
a book titled 2022 global customer engagement review

How customer engagement impacts retail & ecommerce

73%

Lift in 90-day retention for brands who use multiple channels in tandem

3.2X

Higher customer lifetime value when brands send cross-channel messaging campaigns

61%

Of retailers will increase their marketing budget in 2021