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Explore customer engagement trends against the backdrop of today’s complex pandemic environment, in addition to what benchmarks look like for the holiday season and beyond.
Retail has been one of the industries most affected by COVID-19. Shops have closed during the lockdown, and people have stopped making purchases as unemployment has skyrocketed. In addition, there is general uncertainty around if and when businesses will reopen, and what the retail experience will look like in interim and post-pandemic stages.
In this webinar, Neha Aletty, Strategic Business Consultant at Braze and Julie DeForest, Sr. Marketing Director at Overstock will examine customer engagement trends against the backdrop of today’s complex pandemic environment, in addition to what benchmarks look like for the holiday season and beyond.
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Today’s top global brands are sending tens of billions of messages per month to over 3 billion monthly active users (MAU) with Braze.
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