SMS & RCS Inspiration Guide

Customers have been receiving text messages from their favorite brands since long before the availability of smart phones and apps. RCS (short for Rich Communication Services) introduces even more functionality to the channel, bringing branded messaging and rich media to customers—all within the native messaging apps they already use.

Need a little help getting started with this powerful new channel? You’re in luck. We’ve curated a collection of 20+ inspirational RCS and text messaging use cases, inspired by real campaigns from Braze customers, to show you what’s possible.

Check out this exclusive guide to uncover:

• An RCS marketing overview
• How leading brands are already using the channel
• Activation, monetization, and retention campaigns you can use immediately