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  • Why Braze?
    • The Braze PlatformAll your data, channels, and orchestration needs in one place
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    • BrazeAl™ UPDATESAutomate, learn, and personalize with AI
    • Braze Data PlatformUnify, activate, and distribute your data
    • Cross-ChannelSend all your messages from one place
    FEATURED CAPABILITIES
    • BrazeAI Decisioning Studio™Deliver 1:1 personalization, at scale
    • Journey OrchestrationCreate multi-step, cross-channel experiences
    • BrazeAI™ Agents UPDATESScale smarter engagement with always-on AI agents
    • Reporting & AnalyticsAnalyze performance & uncover insights
    • Creative Studio NEWSimplify creative workflows
    FEATURED CHANNELS
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    Smiling man holding a smartphone next to "GLOBAL Customer Engagement Review 2026" and the Braze logo.
    2026 Global Customer Engagement ReviewFor our sixth Global CER, we surveyed over 2,200 marketing leaders and analyzed upwards of 6 billion data points spanning more than 750 brands
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Braze.
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Engaging.™

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Every channel, one conversation

Lead with connection, scale with BrazeAI™

Braze unifies your channels and customer data so every message lands like you mean it.

Contact Sales

A man uses a tablet, surrounded by floating icons representing diverse communication channels such as SMS, email, web, and mobile apps, with the BrazeAI logo prominently displayed.

Innovative brands win with Braze

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40%

increase in net deposits
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300%

increase in revenue per user
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56%

increase in revenue
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30%

increase in conversion value
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3X

increase in purchase rate
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125%

increase in monthly app usage
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6X

higher click rates
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836%

increase in ROI

What sets Braze apart?

Understand, adapt, and interact in real time

How Braze Works

Scale without compromise

How Braze Scales

Integrate, use, and optimize with ease

Explore Partners

Grow with our technology, trust in our team

How Braze Helps

Understand, adapt, and interact in real time

Two-way flow of data adds context to every interaction, so you can understand what's resonating, and how to improve.

Drive meaningful engagement with BrazeAI™ that adapts across every customer touchpoint.

Sub-second multi-channel orchestration puts your customers on the fastest path to relevant products, services, and experiences.

How Braze Works
a purple and white graphic that says data activation insights and segmentation orchestration personalization and relevance cross-channel action

Scale without compromise

Auto-scaling infrastructure that's built to execute your biggest ideas and process your largest volumes.

Reliability that keeps you up and running during your biggest moments—and every moment in between.

Built with enterprise-level privacy and security needs, including HIPAA, ISO27001, and SOC 2 Type 2.

How Braze Scales
company logocompany logocompany logo
World map infographic with global connections, displaying 3.9 Trillion messages/actions in 2024 and 7.8 Billion monthly active users by October 2025.

Integrate, use, and optimize with ease

140+ turnkey integrations connect Braze to tools like Snowflake, Databricks, AWS, Google Cloud, and Shopify.

Open APIs allow you to deeply customize and build on top of Braze.

Designed for teams of any size and skill level to hit the ground running with intuitive segmentation, message editors, and experimentation.

Explore Partners
Integrate, use, and optimize with ease.

Grow with our technology, trust in our team

Braze has a global ecosystem of 2,100+ partners, 2,000+ employees, and 4,600+ community members who live and breathe customer engagement.

Tap into award-winning customer success and service teams for expert guidance, actionable insights, and ongoing support.

Build on a proven track record used by 2,500+ leading companies across sizes, stages, and geographies.

How Braze Helps
Two smiling people looking at a tablet, overlaid with "NFSB AWARD for Customer Onboarding 2025" and "NFSB AWARD for Customer Service 2025" badges.

See what our customers are saying about Braze

Canva

"With Braze, we’re able to better serve the global design community quickly and at scale. The capabilities of the platform enables our flexible and creative messaging strategy, enabling us to evolve with our diverse set of users."

Emily Stewart
Head of CRM and Messaging at Canva
Virgin Red

We brought in Braze to level up our customer engagement game, and we’re extremely happy with the results so far. Braze has helped us leverage the data that we already have and drive both engagement and acquisition at the speed we couldn’t dream about before.

Oksana Kovalenko
Head of Data Product at Virgin Red
Aduro

"I have been a marketer for 20+ years and have used a lot of marketing platforms. By far, Braze has been the most comprehensive and easy to use."

Jen Griffin
Sr. Director Content & Media Lab
Brinks Home

“As a CEO, I can’t live with black box marketing. I need to actually measure impact. BrazeAI Decisioning Studio™ allows us to do that, really really quickly."

William Niles
CEO at Brinks Home
Canva

"With Braze, we’re able to better serve the global design community quickly and at scale. The capabilities of the platform enables our flexible and creative messaging strategy, enabling us to evolve with our diverse set of users."

Emily Stewart
Head of CRM and Messaging at Canva
Virgin Red

We brought in Braze to level up our customer engagement game, and we’re extremely happy with the results so far. Braze has helped us leverage the data that we already have and drive both engagement and acquisition at the speed we couldn’t dream about before.

Oksana Kovalenko
Head of Data Product at Virgin Red
Aduro

"I have been a marketer for 20+ years and have used a lot of marketing platforms. By far, Braze has been the most comprehensive and easy to use."

Jen Griffin
Sr. Director Content & Media Lab
Brinks Home

“As a CEO, I can’t live with black box marketing. I need to actually measure impact. BrazeAI Decisioning Studio™ allows us to do that, really really quickly."

William Niles
CEO at Brinks Home
Canva

"With Braze, we’re able to better serve the global design community quickly and at scale. The capabilities of the platform enables our flexible and creative messaging strategy, enabling us to evolve with our diverse set of users."

Emily Stewart
Head of CRM and Messaging at Canva
Virgin Red

We brought in Braze to level up our customer engagement game, and we’re extremely happy with the results so far. Braze has helped us leverage the data that we already have and drive both engagement and acquisition at the speed we couldn’t dream about before.

Oksana Kovalenko
Head of Data Product at Virgin Red
Aduro

"I have been a marketer for 20+ years and have used a lot of marketing platforms. By far, Braze has been the most comprehensive and easy to use."

Jen Griffin
Sr. Director Content & Media Lab
Brinks Home

“As a CEO, I can’t live with black box marketing. I need to actually measure impact. BrazeAI Decisioning Studio™ allows us to do that, really really quickly."

William Niles
CEO at Brinks Home

Ready to get started?

How AI is transforming customer engagement

From efficiency to effectiveness: shift your focus from speed to strategy with AI. Read the report here.
Learn More

Up your ROI with Braze

Understand the value of cross-channel engagement and discover how Braze can help your brand succeed in it.
Download Report

Contact Sales

Learn how Braze can make an impact on your brand today.


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