Braze Global Technical Support
Depending on your Support contract, Braze Technical Support Hours of Operation are from 9am-5pm SGT, 9am-5pm GMT, or 8am-8pm US ET, Monday - Friday, excluding Braze Recognized Holidays. For issues logged outside of these hours, you should anticipate a response on the next business day
Braze Recognized Holidays
United States
2024
- January 1, 2024 – New Year's Day
- January 15, 2024 – Martin Luther King Jr. Day
- February 19, 2024 – Presidents' Day
- May 27, 2024 – Memorial Day
- June 19, 2024 – Juneteenth
- July 4, 2024 – Independence Day
- July 5, 2024 – Day after Independence Day
- September 2, 2024 – Labor Day
- November 11, 2024 – Veteran's Day
- November 28, 2024 – Thanksgiving Day
- November 29, 2024 – Day after Thanksgiving
- December 24, 2024 – Christmas Eve
- December 25, 2024 – Christmas Day
- December 31, 2024 – New Years Eve
- January 1, 2025 – New Year's Day
Singapore
2024
- 1 January 2024 - New Year's Day
- 12 February 2024 - Chinese New Year (observed)
- 13 February 2024 - Chinese New Year (observed)
- 29 March 2024 - Good Friday
- 10 April 2024 - Hari Raya Puasa
- 1 May 2024 - Labour Day
- 22 May 2024 - Vesak Day
- 17 June 2024 - Hari Raya Haji
- 9 August 2024 - National Day
- 31 October 2024 - Deepavali
- 24 December 2024 - Christmas Eve
- 25 December 2024 - Christmas Day
- 31 December 2024 - New Year's Eve
- 1 January 2025 - New Year's Day
Germany
2024
- 1 January 2024 - New Year's Day
- 8 March 2024 - International Women's Day
- 29 March 2024 - Good Friday
- 1 April 2024 - Easter Monday
- 1 May 2024 - Labour Day
- 9 May 2024 - Ascension Day
- 20 May 2024 - Whit Monday
- 3 October 2024 - Day of German Unity
- 24 December 2024 - Christmas Eve
- 25 December 2024 - Christmas Day
- 26 December 2024 - 2nd Day of Christmas
- 31 December 2024 - New Year's Eve
- 1 January 2025 - New Year's Day
Canada
2024
- January 1, 2024 - New Year's Day
- February 19, 2024 - Family Day
- March 29, 2024 - Good Friday
- May 20, 2024 - Victoria Day
- June 24, 2024 - St Jean Baptiste Day (Quebec)
- July 1, 2024 - Canada Day
- August 5, 2024 - Civic Holiday
- September 2, 2024 - Labour Day
- September 30, 2024 - National Day for Truth and Reconciliation
- October 14, 2024 - Thanksgiving
- November 11, 2024 - Remembrance Day
- December 25, 2024 - Christmas Day
- December 26, 2024 - Boxing Day
- December 31, 2024 - New Year's Eve
- January 1, 2025 - New Year's Day
United Kingdom
2024
- 1 January 2024 - New Year's Day
- 29 March 2024 - Good Friday
- 1 April 2024 - Easter Monday
- 6 May 2024 - Early May Bank Holiday
- 27 May 2024 - Spring Bank Holiday
- 19 June 2024 - Juneteenth
- 26 August 2024 - Summer Bank Holiday
- 11 November 2024 - Remembrance Day
- 24 December 2024 - Christmas Eve
- 25 December 2024 - Christmas Day
- 26 December 2024 - Boxing Day
- 31 December 2024 - New Year's Eve
- 1 January 2025 - New Year's Day
Japan
2024
- 1 January 2024 - New Year's Day
- 2 January 2024 - New Years Day Observed
- 3 January 2024 - New Years Day Observed
- 8 January 2024 - Coming of Age Day
- 12 February 2024 - National Foundation Day (observed)
- 23 February 2024 - Emperor's Birthday
- 20 March 2024 - Vernal Equinox Day
- 29 April 2024 - Shōwa Day
- 3 May 2024 - Constitution Memorial Day
- 6 May 2024 - Children's Day
- 15 July 2024 - Marine Day
- 12 August 2024 - Mountain Day (observed)
- 16 September 2024 - Respect for the Aged Day
- 23 September 2024 - Autumn Equinox Day (observed)
- 14 October 2024 - Sports Day
- 4 November 2024 - Culture Day (observed)
- 30 December 2024 - Year-end Observed
- 31 December 2024 - New Year's Eve
- 1 January 2025 - New Year's Day
France
2024
- 1 January 2024 - New Year's Day (Recommended Rest Day)
- 1 April 2024 - Easter Monday
- 1 May 2024 - Labour Day
- 8 May 2024 - Victory In Europe Day
- 9 May 2024 - Ascension Day
- 20 May 2024 - Whit Monday
- 15 July 2024 - Bastille Day (observed)
- 15 August 2024 - Assumption of Mary
- 1 November 2024 - All Saints' Day
- 11 November 2024 - Armistice Day (Recommended rest day)
- 25 December 2024 - Christmas Day
- 31 December 2024 - New Year's Eve
- 1 January 2025 - New Year's Day
Australia
2024
- 1 January 2024 - New Year's Day
- 25 January 2024 - Recharge Day
- 26 January 2024 - Australia Day
- 11 March 2024 - Labour Day (Victoria Only)
- 11 March 2024 - Canberra Day (Australian Capital Territory Only)
- 11 March 2024 - Recharge Day (New South Wales Only)
- 29 March 2024 - Good Friday
- 1 April 2024 - Easter Monday
- 25 April 2024 - Anzac Day
- 27 May 2024 - Reconciliation Day (Australian Capital Territory Only)
- 7 June 2024 - Recharge Day
- 10 June 2024 - Kings Birthday
- 2 August 2024 - Recharge Day (New South Wales Only)
- 27 September 2024 - Friday before the AFL Grand Final (Victoria Only)
- 7 October 2024 - Labour Day (New South Wales & Australian Capital Territory Only)
- 5 November 2024 - Melbourne Cup Day (Victoria Only)
- 25 December 2024 - Christmas Day
- 26 December 2024 - Boxing Day
- 31 December 2024 - New Year's Eve
- 1 January 2025 - New Year's Day