Braze Global Technical Support

Braze Technical Support Hours of Operation are from 9am-5pm GMT and 8am-8pm US ET, Monday - Friday, excluding Braze Recognized Holidays. For issues logged outside of these hours, you should anticipate a response on the next business day.

Braze Recognized Holidays

United States

  • January 1, 2019 – New Year's Day
  • January 21, 2019 – Martin Luther King Day
  • February 18, 2019 – President's Day
  • May 27, 2019 – Memorial Day
  • July 4, 2019 – Independence Day
  • July 5th, 2019 – Day after Independence Day
  • September 2, 2019 – Labor Day
  • November 11, 2019 – Veteran's Day
  • November 28, 2019 – Thanksgiving Day
  • November 29, 2019 – Day after Thanksgiving Day
  • December 25, 2019 – Christmas
  • January 1, 2020 – New Year's Day

United Kingdom

  • January 1, 2019 – New Year's Day
  • April 19, 2019 – Good Friday
  • April 22, 2019 – Easter Monday
  • May 6, 2019 – Early May Bank Holiday
  • May 27, 2019 – Spring Bank Holiday
  • August 26, 2019 – Summer Bank Holiday
  • December 25, 2019 – Christmas
  • December 26, 2019 – Boxing Day
  • January 1, 2020 – New Year's Day

SG

  • January 1, 2019 – New Year's Day
  • February 5, 2019 – Chinese New Year
  • February 6, 2019 – Chinese New Year
  • April 19, 2019 – Good Friday
  • May 1, 2019 – Labour Day
  • May 20, 2019 – Vesak Day
  • June 5, 2019 – Hari Raya Puasa
  • August 9, 2019 – National Day
  • August 12, 2019 – Hari Raua Haji
  • October 28, 2019 – Deepavali
  • December 25, 2019 – Christmas
  • January 1, 2020 – New Year's Day