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Why braze?

Instantly get the right message to the right customers on any channel.

See how we’re different

Product Overview

Power more personalized messages across mobile, web, email, SMS, and more.

See Braze in action

Engineered for any scale

Braze enables world-class customer engagement powered by flexible APIs, supported by enterprise-grade security and compliance.

See how we do it
  • Data & Analytics

    Live 360° customer profiles, actionable insights, data sharing and streaming
  • Campaign Orchestration

    Create, adapt, and iterate on customer journeys all in one place.
  • Sage AI by Braze

    Behavior-based automation, predictive tools, and A/B testing

Integrated Cross-Channel Delivery

  • Mobile & Web Push
  • In-App & In-Browser Messaging
  • Content Cards
  • Email
  • SMS
  • WhatsApp
  • Audience Sync

Industries

  • Financial Services
  • Media & Entertainment
  • On Demand
  • QSR
  • Retail & eCommerce
  • Travel & Hospitality

Use Cases

  • Boost Productivity
  • Optimize Onboarding
  • Increase Engagement
  • Reduce Churn
  • Improve Acquisition

Case Studies

See how leading brands worldwide use Braze to drive results

Reduce Churn

Rappi Reactivates Lapsed Users and Increases Purchases With WhatsApp

Read More

Reduce Churn

How Peacock’s Year-In-Review Campaign Drove a 20% Reduction in Churn

Read More

Travel & Hospitality

How BlaBlaCar Leverages Braze Canvas Flow to Create a Powerful Abandoned Cart Program

Read More

Braze For Success

Evolve your customer engagement program with our award-winning services.

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Strategic partnerships

Extend the value of Braze by connecting with a trusted Technology or Solutions partner.

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Login Get Started

Why braze?

Instantly get the right message to the right customers on any channel.

See how we’re different

Product Overview

Power more personalized messages across mobile, web, email, SMS, and more.

See Braze in action

Engineered for any scale

Braze enables world-class customer engagement powered by flexible APIs, supported by enterprise-grade security and compliance.

See how we do it

  • Data & Analytics
  • Campaign Orchestration
  • Sage AI by Braze

Integrated Cross-Channel Delivery

  • Mobile & Web Push
  • In-App & In-Browser Messaging
  • Content Cards
  • Email
  • SMS
  • WhatsApp
  • Audience Sync

Industries

  • Financial Services
  • Media & Entertainment
  • On Demand
  • QSR
  • Retail & eCommerce
  • Travel & Hospitality

Use Cases

  • Boost Productivity
  • Optimize Onboarding
  • Increase Engagement
  • Reduce Churn
  • Improve Acquisition

Case Studies

See how leading brands worldwide use Braze to drive results

Reduce Churn

Rappi Reactivates Lapsed Users and Increases Purchases With WhatsApp

Reduce Churn

How Peacock’s Year-In-Review Campaign Drove a 20% Reduction in Churn

Travel & Hospitality

How BlaBlaCar Leverages Braze Canvas Flow to Create a Powerful Abandoned Cart Program

Braze For Success

Evolve your customer engagement program with our award-winning services.

See how it all works

  • Certifications
  • Technical Support
  • Braze Learning
  • Customer Success Managers

Strategic partnerships

Extend the value of Braze by connecting with a trusted Technology or Solutions partner.

Learn more about Braze Alloys

  • Technology Partners
  • Solutions Partners
  • Partner Portal

All Resources

Thought leadership, tips, and tricks for world-class customer engagement


Using Braze

  • Documentation & User Guides
  • Glossary
  • Customer Support & Services
  • Bonfire Community

Content Library

  • Blog
  • Reports & Guides
  • Webinars & Events
  • Videos
  • Benchmarks
  • About Us
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  • News
  • Investor Relations
  • Legal
  • Contact Us
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Resources


Cross-Channel

Use Cases

  • Acquisition
  • Engagement
  • Onboarding
  • Reduce Churn
  • Retention

Industries

  • Financial Services
  • Health & Wellness
  • On-Demand
  • Media & Entertainment
  • Retail & eCommerce
  • Travel & Hospitality

Topics

  • AI and Machine Learning
  • Brand Humanity
  • Braze Alloys
  • Building Braze
  • Data Agility
  • Cross-Channel
  • Customer Engagement
  • Culture at Braze
  • Data Privacy and Security
  • Marketing Ecosystem
  • Personalization
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Resources

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Product Feature

  • Business Intelligence
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  • Canvas
  • Content Cards
  • Currents
  • Email
  • GDPR Compliant
  • HIPAA Compliant
  • In-App Messages
  • In-Browser Messages
  • Liquid Personalization
  • Mobile Push Notifications
  • Reporting and Analytics
  • Rate Limiting
  • SMS
  • Web Push
  • Webhooks
  • Intelligence Suite
  • Predictive Suite
  • Data Ingestion
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  • WhatsApp
  • Audience Sync

Region

  • APAC
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Show All
  • All Resources
  • Articles
  • Reports & Guides
  • Videos
  • Webinars & Events
  • Cross-Channel

    4 Ways to Use Cross-Channel Personalization in Online and Offline Marketing for Effective ROI

    Jun 22, 2020

  • Cross-Channel

    Mobile Marketing Automation Isn’t Complete if it Isn’t Cross-Channel

    Jun 4, 2020

  • Cross-Channel

    Why Every Retail Brand Needs a Mobile Marketing Strategy—and Why Braze Is the Perfect Partner

    May 14, 2020

  • Cross-Channel

    3 Emerging Channels to Add to Your Cross-Channel Strategy

    May 14, 2020

  • Cross-Channel

    Small but Mighty: Why SMBs Are Uniquely Poised to Make the Most of Cross-Channel Personalization

    May 12, 2020

  • Cross-Channel

    How Marketers Can Master the Secret Of Push And Pull Messaging

    Apr 29, 2020

  • Cross-Channel

    What a Best-In-Class Cross-Channel Retail Campaign Really Looks Like

    Apr 29, 2020

  • Cross-Channel

    How Personalized, Cross-Channel Engagement Supports Effective Loyalty for Retailers

    Apr 28, 2020

  • Cross-Channel

    Don’t Send Push Without It: 5 Things To Look For When Choosing a Push Notification Platform

    Apr 24, 2020

  • Connected Content

    Boost Your Cross-Platform Data and Engagement Strategy with Braze Connected TV Support

    Apr 9, 2020

  • Cross-Channel

    Cross-Channel Promotional Outreach Is the Key to Retail Customer Engagement

    Apr 2, 2020

  • Cross-Channel

    Why Cross-Channel Personalization Is a Retail Marketer’s Dream

    Mar 30, 2020

  • Cross-Channel

    Master Cross-Channel Optimization with These 3 Key Technologies

    Mar 26, 2020

  • Cross-Channel

    Why Cross-Channel Engagement Matters for Your Business

    Mar 24, 2020

  • Cross-Channel

    Personalize Cross-Channel Visuals in the Moment With Braze and Movable Ink

    Mar 24, 2020

Prev
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Ideas that move us

Articles Reports & Guides Videos Webinars & Events
  • Acquisition
  • Engagement
  • Onboarding
  • Reduce Churn
  • Retention
  • Financial Services
  • Health & Wellness
  • On-Demand
  • Media & Entertainment
  • Retail & eCommerce
  • Travel & Hospitality
  • AI and Machine Learning
  • Brand Humanity
  • Braze Alloys
  • Building Braze

Product Resources

Documentation & User Guides
Customer Community
Learning at Braze
Technology & Solutions Partners

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The Forrester Wave™: Cross-Channel Marketing Hubs, Q1 2023
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