As digital business evolves and brands learn to develop closer relationships with their customers, onboarding has become a natural—and critical—part of the customer journey. No matter how fine-tuned your service is, the period of getting to know your brand can be make or break for your customers. A personalized, cross-channel onboarding experience is an important tool in earning their engagement early on in the relationship.
In this onboarding guide you’ll learn:
Today’s top global brands are sending tens of billions of messages per month to over 3 billion monthly active users (MAU) with Braze.
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