2020 has tested us all. Braze Cofounder and CEO Bill Magnuson shares his perspective on how we can move ahead together for a stronger, brighter future of customer engagement.
The problem is clear. 4th Ave Market Cofounder and CEO Salim Holder and Storm Ventures and BLCK VC Principal and Cofounder, Frederick Groce explore how to tackle the persistent, systemic inequities in the tech industry, while examining what stands in the way of simple solutions. Moderated by Erika Velazquez Alpern, VP, Marketing at Voice.
First impressions matter. Learn how HBO Max designed an onboarding flow to retain more new customers, with segmentation, triggered cross-channel messages, and effective customer journey management when HBO Max Director, Campaign Management Christine Miller shares her story with Business Insider Reporter Ashley Rodriguez.