FORGE Jakarta 2021 On Demand

From inspiring the next generation with ZALORA to delivering more responsive customer experiences with HappyFresh—watch our on-demand exclusives to take your strategy to the next level.


The Customer at the Center of it All

Find out how the travel experience has changed through the eyes of, and how putting the customer at the center drives better business results.

Go Local, Grow Local

Learn how LinkAja is improving the lives of the Indonesian community through access to services.

The Next Generation of Growth

Explore how a female leader from ZALORA is inspiring the next generation, and propelling her business forward through technology, teams, and community.

Embracing Proactive Customer Engagement

Get inspired by how Jakarta-based online grocery delivery platform HappyFresh used a customer-first mindset to anticipate user needs and provide more responsive experiences.