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  • Why Braze?
    • The Braze PlatformAll your data, channels, and orchestration needs in one placeView the platform
    • BrazeAl™UPDATESAutomate, learn, and personalize with AI
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    Smiling man holding a smartphone next to "GLOBAL Customer Engagement Review 2026" and the Braze logo.
    2026 Global Customer Engagement ReviewFor our sixth Global CER, we surveyed over 2,200 marketing leaders and analyzed upwards of 6 billion data points spanning more than 750 brands
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Braze for Retail

Create brilliant shopping experiences with the power of Braze

Deliver hyper-personalized shopping experiences that every consumer expects. Braze empowers brands to help their shoppers easily find and buy whatever they need, from whatever channel they're on.

Watch Our Cross-Channel Platform In Action

Watch Our Cross-Channel Platform In Action

The Braze Retail Inspiration Guide

Want to keep your shoppers coming back? Get inspired by 40 campaigns that the world’s savviest retail brands have used to successfully activate, monetize and retain their customers.

Download
a braze retail inspiration guide with 30+ customizable campaigns that have been leveraged by the world 's savliest brands

2022 Retail Customer Engagement Review

As we move towards a cookieless world, there are new opportunities to empower shoppers and meet them where they are with thoughtful, personalized experiences. Retailers who look to the future of zero- and first-party data can forge deeper customer loyalty that grows revenue.

Download
a braze retail inspiration guide with 30+ customizable campaigns that have been leveraged by the world 's savliest brands

On Demand Webinar: Grow Loyalty. Grow Sales.

With a growing range of touch points and heightened expectations for personalization at every turn, brands need to leverage first-party data and unify messaging in a way that is meaningful and relevant for every shopper.

Hear from Georgia Price, Director of Digital and CRM at Pressed, on how “as an omni-channel brand, customer communication and digital presence is critical to both growth and retention.” Learn how Braze has helped Pressed understand and engage customers at every stage of the journey.

a braze retail inspiration guide with 30+ customizable campaigns that have been leveraged by the world 's savliest brands

How customer engagement impacts leading retail brands

View the Blog
  • Case Study4 min read

    BEES Eliminates Friction for Retailers With Personalized, Real-Time Order Data

  • Case Study3 min read

    How Overstock Used Braze to Boost Engagement with Personalized, Real-Time Messaging

  • Case Study2 min read

    How Ibotta Uses Personalization to Drive 8% Conversion Rates

Ready to up your customer engagement game?

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Trusted by leading retail brands

1-800 FlowersSephora SEAWyzeOverstock
1-800 Flowers
Sephora SEA
Wyze
Overstock