When it comes to customer engagement, taking a cross-channel approach is proven to be highly effective. In fact, our research shows that using a cross-channel strategy boosts engagement nearly 2x over single-channel—and yields better outcomes for purchases, retention, LTV, and more. But devising a cross-channel strategy is no small feat, not to mention executing one.
At this webinar, we’ll walk you through the crawl, walk, run technique to implement a cross-channel approach to customer engagement, from strategy to execution. We’ll share recommendations, best practices, and examples at each stage of sophistication.
Today’s top global brands are sending tens of billions of messages per month to over 3 billion monthly active users (MAU) with Braze.