Create customer centric journeys that deliver the cohesive, responsive, and personalized experiences customers expect with Braze Canvas Flow

Intuitive journey building

Compose messages, orchestrate journeys, and experiment in one unified, drag-and-drop platform—no code needed.

Dynamic personalization

Understand customers in real time and trigger the next step in their journey based on contextual preferences, behaviors, and cross-channel interactions.

Powerful experimentation

Test and optimize messaging, frequency, channels, and more all from a platform that can automatically adjust to ensure customers receive the right message on the right channel at the right time.