What is Dixa?
New omni-channel customer service platform delivering powerful CX between brands and their end customers.
How we work together
Together, Braze and Dixa offer brands an opportunity to personalize their customer service interactions.
Within Dixa, agents are able to interact with end customers across a number of communication channels. If agents have better information and context about the end customer, from Braze, they can tailor the communication priority and personalisation strategy.
Taking this approach across all end customer interactions over time will drive greater customer satisfaction, loyalty and growth within user bases.
