What is Dixa?

New omni-channel customer service platform delivering powerful CX between brands and their end customers.

How we work together

Together, Braze and Dixa offer brands an opportunity to personalize their customer service interactions.

Within Dixa, agents are able to interact with end customers across a number of communication channels. If agents have better information and context about the end customer, from Braze, they can tailor the communication priority and personalisation strategy.

Taking this approach across all end customer interactions over time will drive greater customer satisfaction, loyalty and growth within user bases.

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Shape the future of customer engagement with us

Differentiate your product and service offerings
Join a global community of innovators
Tap into training, certification, marketing, and sales program support

Join our open technology ecosystem

Our platform is designed for flexible, easy integration so you can build solutions that solve customer challenges and accelerate business growth.

Become a Technology Partner

Join our global services network

Agencies, consultants, and systems integrators build robust service offerings with Braze.

Become a Delivery Partner

It's time to be a better marketer