Always on and always connected.

According to Criteo, 40% of Americans said that they use smartphones to make last-minute bookings while they're already traveling. And why wouldn't they? Today's solutions move with you and keep you connected wherever you are.

Your customers are literally everywhere at once.

They're not just jumping time zones. Think with Google found that 94% of leisure travelers switch between devices as they plan or book a trip. That means you can find them moving across channels anywhere there's a WIFI connection.

When it's time to make decisions, they use their apps.

When it comes time to close the books on the next big trip, your customers are likely looking for your app. Criteo says that 40% of American travelers and 61% of all smartphone-wielding travelers are likely to book a hotel on an app.

Every guest wants to feel like a regular.

According to Deloitte, 37% of adults report high or extreme satisfaction with a restaurant when it remembers them, their preferences, and their needs. And it's not a lot to ask for. This is the personal touch that'll keep them coming back for more.

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