Always on and always connected.

According to Criteo, 40% of Americans said that they use smartphones to make last-minute bookings while they're already traveling. And why wouldn't they? Today's solutions move with you and keep you connected wherever you are.

Your customers are literally everywhere at once.

They're not just jumping time zones. Think with Google found that 94% of leisure travelers switch between devices as they plan or book a trip. That means you can find them moving across channels anywhere there's a WIFI connection.

When it's time to make decisions, they use their apps.

When it comes time to close the books on the next big trip, your customers are likely looking for your app. Criteo says that 40% of American travelers and 61% of all smartphone-wielding travelers are likely to book a hotel on an app.

Every guest wants to feel like a regular.

According to Deloitte, 37% of adults report high or extreme satisfaction with a restaurant when it remembers them, their preferences, and their needs. And it's not a lot to ask for. This is the personal touch that'll keep them coming back for more.

Oh, It's Possible: Keys to Success

Five Brands Redefining Travel

Airbnb and momondo are among the new leaders in travel marketing. Learn from the experiences that strengthen their customer loyalty. Read How.

Keys to Engaging Your Customers

Looking for smarter, fresher ways to appeal to your customers' appetites? Here are three new-school rules for quick service engagement. Find Out More.

Actionable Travel Marketing Tactics

Mobile's changed everything. Discover how you can use its speed and convenience to your benefit with these easy-to-implement tactics. Dive In.

The Missed Opportunity in Travel

Holidays aren't the only times customers consider travel. Engage their bucket list with messaging that makes it all seem possible. Read More.

How It's Done

Canvas

Harness the full power of Braze’s action-based delivery and powerful, real-time personalization to shape a customer’s journey with campaigns that listen as well as they deliver.

View

Dynamic Content

Send messaging infused with real-time information, like local weather or rewards program milestones, taken from public APIs and your servers.

Currents

Stop waiting forever for data. Import and export high volumes of data in milliseconds with Currents, our data streaming tool.

Braze is a Leader,

Learn why Braze (formerly Appboy) was placed highest for ability to execute out of 15 mobile marketing companies.

Read the Report

Braze is a comprehensive customer engagement platform built on Amazon Web Services (AWS), and is an AWS Partner Network (APN) Advanced Technology Partner with AWS Competencies in both Retail and Digital Customer Experience. Many of the world’s leading companies leverage the combined technologies of AWS and Braze to achieve live views of every customer, highly intuitive customer journey building, in-the-moment campaign optimization, and cross-channel communication capabilities.