WEBINAR|November 20, 2024

Silo-Busting: easyJet’s Flight Path to Unified Customer Engagement

Sandy Ghuman
Senior Product Owner, Customer Data & Transformation, easyJet
Alexandra Mocanu
Principal Customer Success Manager, Enterprise, Braze

November 20, 2024 at 2pm GMT / 9am ET

Ready for takeoff? Join us as we navigate easyJet’s mission to enhance customer engagement by breaking down data silos and soaring towards a unified platform strategy! In this session, we’ll explore how easyJet’s decision to implement a new customer engagement platform was fueled by the need for a comprehensive view of customer touchpoints and the importance of being data-driven.

What you'll learn:

  • How to identify and dismantle data silos to create a seamless customer experience
  • Best practices for selecting and implementing a customer engagement platform that fits your organization’s needs
  • Strategies for fostering cross-team collaboration to ensure successful multi-channel orchestration and engagement
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Join the movement to journey orchestration.

The move to highly-intelligent, always-on journey orchestration is happening. And much of it is happening on our platform. Join brands of all sizes who are taking the craft of customer engagement to the next level.