Today’s customers don’t engage in a single channel or on a single platform. And with 90% of consumers looking for a seamless cross-channel experience, communicating across messaging channels in cohesive, relevant ways isn’t a nice-to-have—it’s essential.
In this on-demand webinar, hear from customer engagement experts on how to build, maintain, and optimize a best-in-class cross-channel engagement strategy in today’s complex, fast-changing landscape. Fill out the form to access the on-demand webinar and learn:
Fill out the form to access this on-demand webinar and learn:
- The key differences between multi-channel, omni-channel, and cross-channel engagement
- Best practices and insights for effective cross-channel campaigns inspired by leading global brands
- What it takes to implement a cross-channel approach and the role played by data, technology, and teamwork
- How using multiple messaging channels in unison can drive up engagement by more than 800%
Today’s top global brands are sending tens of billions of messages per month to over 3 billion monthly active users (MAU) with Braze.