braze
  • Why Braze?
    • The Braze PlatformAll your data, channels, and orchestration needs in one placeView the platform
    • BrazeAl™UPDATESAutomate, learn, and personalize with AI
    • Braze Data PlatformUnify, activate, and distribute your data
    • Cross-ChannelSend all your messages from one place
    FEATURED CAPABILITIES
    • BrazeAI Decisioning Studio™NEWDeliver 1:1 personalization, at scale
    • Journey OrchestrationCreate multi-step, cross-channel experiences
    • BrazeAI™ AgentsNEWScale smarter engagement with always-on AI agents
    • Reporting & AnalyticsAnalyze performance & uncover insights
    FEATURED CHANNELS
    • Email
    • Mobile App Messaging
    • Web Messaging
    • SMS/RCS
    • WhatsApp
    • View all channels
    How It Works

    Get a breakdown of our vertically- integrated technology

    Learn More
  • Industries
    • Retail & eCommerce
    • Financial Services
    • Travel & Hospitality
    • Media & Entertainment
    • Gaming
    • On Demand
    • QSR
    Use Cases
    • Optimize Onboarding
    • Boost Productivity
    • Improve Acquisitions
    • Reduce Churn
    • Increase Engagement
    Braze For
    • Engineering
    • Startups
    Smiling man holding a smartphone next to "GLOBAL Customer Engagement Review 2026" and the Braze logo.
    2026 Global Customer Engagement ReviewFor our sixth Global CER, we surveyed over 2,200 marketing leaders and analyzed upwards of 6 billion data points spanning more than 750 brands
    • Braze AlloysExplore and connect with our trusted Technology or Solutions partners
    • Delivery PartnersDiscover our partnerships with the world's leading agencies, consultancies, and system integrators
    • Technology PartnersExplore our 140+ technology partnership integrations
    • Braze AmplifiersSupercharge the power of Braze with pre-built partner solutions designed to accelerate success
  • Learn
    • Resources Hub
    • Case Studies
    • Blog
    • Reports & Guides
    • Videos
    • Webinars & Events
    User Documentation
    Grow
    • Bonfire Customer Community
    • Braze Learning
    • Customer Champion
    • Certification
    • Glossary
    Support
    • Support Overview
    • Professional Services
    • Customer Success
    • About UsLearn how Braze became the leading customer engagement platform
    • Investor RelationsGet the latest news, numbers, and financial results
    • CareersDiscover job openings & why people love working at Braze
    • ESGExplore our Environmental, Social, and Corporate Governance data
    • NewsFind out about the latest happenings at Braze
    • LegalGet information on our legal terms, policies, compliance, and more
    Looking for something else?
    Contact Us
  • Log In
  • Get Started
Get Started

Braze.
Be Absolutely
Engaging.™

DiscordTwitterLinkedin
Overview
Why Braze
Braze Platform Overview
How Braze Works
Product
Braze Data Platform
BrazeAI™
BrazeAI Decisioning Studio™
BrazeAI™ Agents
Cross-Channel Messaging
Journey Orchestration
Reporting
Email
Mobile App Messaging
Web Messaging
SMS/RCS
WhatsApp
Media Audience Sync
LINE
AIPCA | SOCISO 27001
Solutions
Retail & eCommerce
Financial Services
Travel & Hospitality
Media & Entertainment
Gaming
On Demand
QSR
Optimize Onboarding
Boost Productivity
Improve Acquisition
Reduce Churn
Increase Engagement
Braze for Engineering
Company
About Us
Careers
News
Investor Relations
ESG
Legal
Contact Us & Locations
Resources
Case Studies
Blog
Reports & Guides
Videos
Webinars & Events
Learning
Documentation
Documentation Home
User Guide
Developer Guide
Partners
Braze Alloys: All Partners
Partner Portal
Featured Reports
2026 Global Engagement Review
Support
Support Overview
Customer Services
Customer Success
Helpful Links
Login
System Status
Technical Support
© 2026 Braze
All Rights Reserved
Privacy PolicyPreference CenterSitemap

Be Absolutely Engaging.™

Build trust with every interaction.

At Braze, we understand that trust is earned. That’s why we make customer engagement with Braze a scalable, reliable, secure, and confident experience that empowers your brand to be absolutely engaging.

an illustration of a computer screen with a padlock on it

Scale

Scale without fail

Every message counts

Braze empowers marketers to scale with confidence, ensuring your customer interactions are supported by a platform that's robust not just at peak times, but every moment that matters for your customers.

Massive Scale

Braze averages over 4.9 million messaging and other Canvas actions per minute. But all that scale doesn’t come without sophistication. With an average of 14.3 million API calls per minute that provide context about users and their actions, every message triggers with relevance and personalization.

a man in a purple suit is sitting in front of a laptop

Reliability

Rely on Braze for every interaction

Dedicated to your success

Reliability is a journey, not a destination, and at Braze, we're constantly pushing ourselves to set higher standards. We invest in a robust architecture and rigorous testing procedures to strengthen our platform's resilience and performance, providing you with a customer engagement platform that you can depend on.

Exceptionally dependable

Speed is of little value without resilience. Your partner must deliver a reliable service that you can count on, and our customer base proves that out. Braze goes the extra distance, acting as an infrastructure-as-a-service that’s reliable enough for customers to build on.

a purple circle with the word braze on it

Security & Compliance

Secure by design

Built for security

Trust takes years to build and just seconds to break. That’s why Braze embraces security, privacy, and compliance by design.

Integrated privacy

Your users need to know their data is protected and secure with Braze. Thankfully, Braze integrates safeguards at every level of our operation. That’s reflected in the features we provide for managing GDPR, CCPA, and HIPAA compliance, along with our security certifications which include ISO 27001 certification and SOC 2 Type II compliance.

a graphic showing various certifications such as soc ii compliant hipaa compliant and gdpr compliant

Confidence

Do your best work

Confidence in action

Trust isn’t just a number—it’s an experience. That’s why Braze designs features that make your team feel confident while executing marketing strategies. With Braze, every campaign is crafted with precision, giving your team the confidence to do their best work.

Great experience and performance

Your tools should help you do your best work easily and quickly. Brands need a partner to grow global programs across regions, languages, and cultures. As you grow, Braze helps you move faster and eliminate rework, simplifying connections with new communities and proactively resolving potential issues before you go live.

a phone with a takeout app on it

It’s time to be a better marketer

Get StartedSee How Braze Works

Over 2000 brands trust Braze for secure and reliable performance at any scale

Rappi
Delivery Hero
Chime
Max
Rakuten Viber
Simplii Financial
Canva
TurboTax
The Guardian
Elf
Bloom & Wild
Going
Styli