Media & Entertainment
Turn fragmented audiences into loyal fans
When attention is fragmented across screens and platforms, and AI agents now control what breaks through, Braze helps your brand stay in the mix.
MADE TO SCALE WITH COMPANIES OF ALL SIZES
Power customer engagement in Media & Entertainment
Braze pulls together data to personalize recommendations and send relevant content in real-time—which allows for deeper connections to your customers, and more reasons for them to stay engaged.
128%
increase in average sessions per user155%
increase in purchases per user58%
increase in average user lifetimeReal-time touchpoints
Act the moment it matters
Every customer leaves signals behind: a viewer pauses a series, a reader reaches a paywall, a subscriber starts to drift away. Braze turns those moments into opportunities, helping your team and AI deliver the next interaction while it still matters.
Cross-channel orchestration
Keep audiences tuned in from any screen
Every interaction should feel like the next chapter, not a new conversation. Braze connects push, email, in-app, SMS, web, and connected TV so your messaging stays consistent from the couch to the commute.
Intelligent personalization
Grow relationships, not just results
BrazeAI™ blends generative, predictive, and agentic intelligence so you can create sharper experiences, predict what people want next, and act on it instantly, all across the customer lifecycle.
Case studies
