video|January 29, 2021
If a brand wants to understand how a customer engages with them, it needs to measure their behavior across many different digital platforms and channels—from email, and mobile apps to websites, social media, and voice-based platforms.
Elevate your customer engagement with Braze and Shopify to create seamless, personalized shopping experiences.
In this edition of our monthly "What's New" video series, we explore updates to the Braze Data Platform, including support for Microsoft Fabric, and they can support a better customer engagement program.
Josh Jones, CRM Integration & Enablement Manager and Vanessa Briggs, Head of Customer Engagement at Sportsbet explain how Braze helps them send personalized messages to their large database.
