video|January 29, 2021
While the classic messaging channels should still be at the core of your strategy, it’s important to assess new channels and gauge the right time to expand in order to keep up with customers. To help your team figure out where to go next, we’ve picked the top three up-and-coming channels you need to explore adding to your messaging strategy. Learn more: https://www.braze.com/perspectives/article/3-emerging-channels-to-add-to-your-cross-channel-strategy
Elevate your customer engagement with Braze and Shopify to create seamless, personalized shopping experiences.
In this edition of our monthly "What's New" video series, we explore updates to the Braze Data Platform, including support for Microsoft Fabric, and they can support a better customer engagement program.
Josh Jones, CRM Integration & Enablement Manager and Vanessa Briggs, Head of Customer Engagement at Sportsbet explain how Braze helps them send personalized messages to their large database.