AI-Powered Customer Engagement: A Braze Playbook

There’s been a lot of hype around artificial intelligence—but it’s still true that AI-powered tools represent an unprecedented opportunity for marketers to enhance their engagement strategies through automation and optimization.

That’s why we launched Sage AI by Braze—a robust collection of accessible, easy-to-use tools that allow marketers to turn their focus back to creativity, automate mundane tasks, and provide even better experiences for customers.

To help you get up to speed on how you can take your engagement strategy to the next level with the help of AI, we assembled AI-Powered Customer Engagement: A Braze Playbook.

Download the playbook to uncover:

  • Use cases you can easily apply to get you started with AI marketing
  • How AI can help marketers create stronger connections with customers
  • What’s possible with AI and advanced automation


Today’s top global brands are sending tens of billions of messages per month to over 3 billion monthly active users (MAU) with Braze.