braze

The Emotional Moments that Drive Customer Engagement

Published on January 16, 2020/Last edited on January 16, 2020/1 min read

The Emotional Moments that Drive Customer Engagement
AUTHOR
Team Braze

Consumers are primed for marketing outreach in the run-up to major events like Christmas or the World Cup. But marketers can see this sort of strong engagement outside of peak times by embracing true, year-round lifecycle marketing based around the key emotional moments that matter to each individual customer. From birthdays and weddings to the back to school and post-New Year’s periods, every day brings with it potential engagement opportunities as big as any holiday.

image

Interested in learning more about how to make the most of the emotional moments that matter to your customers throughout the year? Get the full Moments that Matter guide!

Related Content

View the Blog
Top marketing automation KPIs to measure engagement, conversions, and ROI
Blog10 min read

Top marketing automation KPIs to measure engagement, conversions, and ROI

Team Braze
March 01, 2024
Order confirmation emails best practices
Blog11 min read

Order confirmation emails best practices

Team Braze
September 16, 2025
Diving deeper into iOS 26: What it means for SMS, MMS, and RCS
Blog7 min read

Diving deeper into iOS 26: What it means for SMS, MMS, and RCS

Lexie Haggerty
September 16, 2025

Join the movement to journey orchestration.

The move to highly-intelligent, always-on journey orchestration is happening. And much of it is happening on our platform. Join brands of all sizes who are taking the craft of customer engagement to the next level.