braze
  • Why Braze?
    • The Braze PlatformAll your data, channels, and orchestration needs in one placeView the platform
    • BrazeAl™ UPDATESAutomate, learn, and personalize with AI
    • Braze Data PlatformUnify, activate, and distribute your data
    • Cross-ChannelSend all your messages from one place
    FEATURED CAPABILITIES
    • BrazeAI Decisioning Studio™ NEWDeliver 1:1 personalization, at scale
    • Journey OrchestrationCreate multi-step, cross-channel experiences
    • BrazeAI™ Agents NEWScale smarter engagement with always-on AI agents
    • Reporting & AnalyticsAnalyze performance & uncover insights
    FEATURED CHANNELS
    • Email
    • Mobile App Messaging
    • Web Messaging
    • SMS/RCS
    • WhatsApp
    • View all channels
    How It Works

    Get a breakdown of our vertically- integrated technology

    Learn More
  • Industries
    • Retail & eCommerce
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    • Media & Entertainment
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    • On Demand
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    Use Cases
    • Optimize Onboarding
    • Boost Productivity
    • Improve Acquisitions
    • Reduce Churn
    • Increase Engagement
    Braze For
    • Engineering
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    Smiling man holding a smartphone next to "GLOBAL Customer Engagement Review 2026" and the Braze logo.
    2026 Global Customer Engagement ReviewFor our sixth Global CER, we surveyed over 2,200 marketing leaders and analyzed upwards of 6 billion data points spanning more than 750 brands
    • Braze AlloysExplore and connect with our trusted Technology or Solutions partners
    • Delivery PartnersDiscover our partnerships with the world's leading agencies, consultancies, and system integrators
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    • Braze AmplifiersSupercharge the power of Braze with pre-built partner solutions designed to accelerate success
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    • Investor RelationsGet the latest news, numbers, and financial results
    • CareersDiscover job openings & why people love working at Braze
    • ESGExplore our Environmental, Social, and Corporate Governance data
    • NewsFind out about the latest happenings at Braze
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    Looking for something else?
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Braze.
Be Absolutely
Engaging.™

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Overview
Why Braze
Braze Platform Overview
How Braze Works
Product
Braze Data Platform
BrazeAI™
BrazeAI Decisioning Studio™
BrazeAI™ Agents
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Email
Mobile App Messaging
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SMS/RCS
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LINE
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Solutions
Retail & eCommerce
Financial Services
Travel & Hospitality
Media & Entertainment
Gaming
On Demand
QSR
Optimize Onboarding
Boost Productivity
Improve Acquisition
Reduce Churn
Increase Engagement
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See how Braze stacks up
to the competition

Leading brands worldwide rely on our vertically integrated solution to bring relevant and meaningful customer experiences to life

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Trusted by top brands

Today’s top global brands are sending tens of billions of messages per month to over 3 billion monthly active users (MAU) with Braze.

Top reasons to choose Braze

Braze unlocks your most creative customer engagement strategies and the support to grow them at your own pace.

Harness real-time data to reach every customer

Say goodbye to batch processing and complicated SQL queries. Our lightning-fast architecture and intuitive interface enable marketers to act on customer behaviors and preferences in the moment.

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Create, adapt, and iterate on customer journeys from one powerful platform.

Use customer preferences and behavioral data to segment audiences, personalize messages, and orchestrate campaigns--all in real time.

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Take action across channels.

Deliver consistent, responsive experiences to customers across mobile, web, in-app messages, in-browser messages, Content Cards, email, and SMS.

Built to scale as you grow

Read what others have to say about Braze

SimpliSafe

"With Braze Data Transformation, we’re able to quickly and easily launch new channels, upgrade our engagement campaigns, and act on customer insights. It’s saved us a bunch of time and resources all while improving the effectiveness of our efforts."

Kate Chamberlain
Director
sittercity

“I am always blown away by the customer service at Braze. I have had a few account reps and every single one of them has been fantastic and always did everything they could to help answer questions. It really feels like working with an extended teammate.”

Emily Koenig
Lifecycle Marketing Manager at sittercity
Draft Kings

“With Braze, we’re able to better serve the global design community quickly and at scale. The capabilities of the platform enables our flexible and creative messaging strategy, enabling us to evolve with our diverse set of users.”

Emily Stewart
Head of CRM and Messaging at Draft Kings
SimpliSafe

"With Braze Data Transformation, we’re able to quickly and easily launch new channels, upgrade our engagement campaigns, and act on customer insights. It’s saved us a bunch of time and resources all while improving the effectiveness of our efforts."

Kate Chamberlain
Director
sittercity

“I am always blown away by the customer service at Braze. I have had a few account reps and every single one of them has been fantastic and always did everything they could to help answer questions. It really feels like working with an extended teammate.”

Emily Koenig
Lifecycle Marketing Manager at sittercity
Draft Kings

“With Braze, we’re able to better serve the global design community quickly and at scale. The capabilities of the platform enables our flexible and creative messaging strategy, enabling us to evolve with our diverse set of users.”

Emily Stewart
Head of CRM and Messaging at Draft Kings
SimpliSafe

"With Braze Data Transformation, we’re able to quickly and easily launch new channels, upgrade our engagement campaigns, and act on customer insights. It’s saved us a bunch of time and resources all while improving the effectiveness of our efforts."

Kate Chamberlain
Director
sittercity

“I am always blown away by the customer service at Braze. I have had a few account reps and every single one of them has been fantastic and always did everything they could to help answer questions. It really feels like working with an extended teammate.”

Emily Koenig
Lifecycle Marketing Manager at sittercity
Draft Kings

“With Braze, we’re able to better serve the global design community quickly and at scale. The capabilities of the platform enables our flexible and creative messaging strategy, enabling us to evolve with our diverse set of users.”

Emily Stewart
Head of CRM and Messaging at Draft Kings

Grow with us

Explore insights from our engineers on how they built Braze from the ground up.
Connect with Sales

MADE TO SCALE WITH COMPANIES OF ALL SIZES

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