WEBINAR|March 07, 2023
A loyalty program is NOT a nice-to-have promotional strategy or a short-term fad. It’s an effective tool to bring in and nurture members that will become a company’s most profitable customers in the long run. That is why 90% of companies have some form of customer loyalty program in place. However, only 19% of loyalty program members say they feel special and valued by their loyalty program. What is the difference behind such a huge gap? Why do most loyalty schemes not deliver the desired results?
Rewarding through headwinds
A loyalty program is NOT a nice-to-have promotional strategy or a short-term fad. It’s an effective tool to bring in and nurture members that will become a company’s most profitable customers in the long run.
That is why 90% of companies have some form of customer loyalty program in place. However, only 19% of loyalty program members say they feel special and valued by their loyalty program. What is the difference behind such a huge gap? Why do most loyalty schemes not deliver the desired results?
What you will learn from our Loyalty Lessons webinar: