Data & Analytics

What is Zendesk

Zendesk Support Suite offers businesses the ability to have natural conversations with their customers through omnichannel support, using email, web chat, voice or social messaging apps. ZSS values customer support through tracking and prioritizing interactions through a streamlined ticketing system, allowing businesses to have a unified historical view of the customer.

How we work together

Braze and Zendesk work together to improve your interactions with customers and prospects. Use CSAT scores and open tickets information to ensure you're sending the right message, or not sending a message at all to unhappy customers.

Shape the future of customer engagement with us

  • Differentiate your product and service offerings

  • Join a global community of innovators

  • Tap into training, certification, marketing, and sales program support

Join our open technology ecosystem

Our platform is designed for flexible, easy integration so you can build solutions that solve customer challenges and accelerate business growth.

Become a Technology Partner

Join our global solutions network

Agencies, consultants, and systems integrators build robust service offerings with Braze.

Become a Solutions Partner