Braze Beta Terms

Revision Date: 1 February 2024

By checking a box indicating acceptance of these beta terms (the “Beta Terms”), executing a contract with Braze that references these Beta Terms, or accessing or using any Beta Services (as defined below), you agree to these Beta Terms. Additional terms and conditions applicable to a specific Beta Service may apply, where indicated by Braze, whether appearing on an in-browser message within Customer’s Dashboard, within an Order Form, or shared in any other way with you prior to granting you access to the Beta Service. Any such additional terms and conditions are incorporated into these Beta Terms by reference and are legally binding. If you do not agree to such additional terms and conditions, you must not access or use the Beta Service.

You must be authorized to sign for and bind the legal entity on behalf of which you are entering into these Beta Terms (the “Customer”) and you represent and warrant that you have the authority to do so. You agree that these Beta Terms are enforceable against Customer and that Braze has the right to rely on such enforceability.

If the Customer does not agree to these Beta Terms, the Customer, you, and any Dashboard User must not use any Beta Service that is identified as being subject to these terms. The rights granted under these Beta Terms are expressly conditioned upon your acceptance of these Beta Terms. At the time of your acceptance of these Beta Terms, these Beta Terms replace and supersede any other terms applicable to Beta Services previously agreed between the Customer or you (including prior versions of these Beta Terms).

“Beta Services” shall mean the services (i) provided by Braze that are not generally available to customers, and (ii) that are clearly designated as beta, pilot, developer preview, evaluation, or by a description of similar import.

“Agreement” shall mean the terms of Braze’s Main Subscription Agreement available at or the applicable subscription agreement already in place between Braze and Customer, if any.

Beta Services are for evaluation purposes and may be subject to additional terms. The Agreement shall apply to any Beta Services subject to these Beta Terms. These Beta Terms incorporate the terms of the Agreement by reference. The Agreement shall continue to govern and remain unaffected with regards to any generally available Braze Services purchased by Customer. Any capitalized terms not defined here shall have the meaning ascribed to them in the Agreement. In the event of any conflict or inconsistency between these Beta Terms and the Agreement, these Beta Terms shall prevail with regards to the Beta Services.

Beta Services are not considered “Braze Services” (or any equivalent term) under the Agreement, except that (i) Customer’s obligations under Sections titled, or similarly titled, “Braze Services”, ”Proprietary Rights”, “Confidentiality”, and “Export Control and Sanctions Compliance” shall also apply to its use of the Beta Services and (ii) personal data submitted to the Beta Services within the Braze Services shall be processed in accordance with the DPA.

Except as provided here, the Beta Services are provided “as is”, without any warranty of any kind, are not supported and are not subject to any service level agreements agreed upon between the parties. To the extent permitted by law, Braze shall have no liability for any harm or damage arising out of or in connection with a Beta Service.

Braze may discontinue Beta Services at any time in its sole discretion and may never make them generally available.

Unless otherwise stated, any Beta Services trial period will expire upon the earlier of (a) one year from the trial start date, (b) any other timeframe provided by Braze, or (c) the date that a version of the Beta Services becomes generally available. Notwithstanding the foregoing, where Customer has participated in a Beta Service trial and is in the process of executing an Order Form for the generally available version of such Beta Service, then Braze will continue to make that Beta Service available to Customer pursuant to the terms of these Beta Terms for a maximum period of sixty days after the release date of such generally available version or until such Order Form is signed, whichever is earlier, to avoid any service disruption.