Hey there growth seeker! Even (and especially) in an uncertain market, happy customers are the key to sustainable, long-term growth. So customer engagement is always a good investment whether you’re in pre-launch, mid-pivot, or hyper-growth mode.
Braze helps you future-proof your startup by empowering you to understand customers’ changing behaviors, adapt your strategy with powerful automation and optimization, and scale at any pace as your audience and lifecycle use cases evolve.
And you don't need to be a unicorn to make it all happen on your own, we're here to support you. This hub, curated for brands like you, contains valuable resources including videos, blog posts, downloadable guides, case studies, and more, all designed to kick-start your customer engagement journey and scale your SMB business!
What is Customer Engagement?
Keep hearing about the topic of customer engagement but not sure what it entails or the impact it can have on your business? Get up to speed fast and kick-start your own successful customer engagement strategy with this introductory guide.
Learn what the main differences are between CRMs, CDPs and CEPs, looking at potential bottom-line business benefits so that you can confidently choose the right software to support your goals.
Get Up to Speed With Our Educational Blogs
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8 Pieces of Customer Engagement Advice from SMBs
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How Brands, from SMBs to Enterprises, Leverage Braze
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For SMB Brands, More Messaging Channels Means More Impact
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How SMB Customers Win With Braze Bonfire
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Small but Mighty: Why SMBs Are Uniquely Poised to Make the Most of Cross-Channel Personalization
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How SMBs and Mid-Market Brands Can Leverage Cross-Channel Engagement to Thrive in a Challenging Marketplace
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Slush 2022: How Startups and SMBs Can Design Their Company’s Path
Replay Live Customer Sessions from Forge 2022
Small But Mighty: How the Dailymotion Team Uses Braze to Grow Their Business
At some brands, customer engagement is overseen by a team of one. It's up to that individual to plan, execute, and optimize their marketing strategies in smart, scalable ways.
Hear from Dailymotion who've been there and learn how Braze makes it possible for them to drive meaningful impact without a big team to support their efforts.
Hear from Dailymotion who've been there and learn how Braze makes it possible for them to drive meaningful impact without a big team to support their efforts.
How to Succeed as a CRM Team of One
Does your entire CRM team consist of just you? Or perhaps you’re part of the management team overseeing a CRM team of one? If so, this session is for you.
Join Kevin Fons, Senior CRM Manager at IDAGIO for practical insights on establishing a solid CRM programme that delivers tangible business results while overcoming the challenges tied to a lean team structure.
Join Kevin Fons, Senior CRM Manager at IDAGIO for practical insights on establishing a solid CRM programme that delivers tangible business results while overcoming the challenges tied to a lean team structure.
Hear Growth Stories First-Hand From Braze Customers
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How IDAGIO Understands and Optimizes Customer Engagement With Braze
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How Simple Habit Launched and Grew Their New Sleep App With Braze
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How EarlyBird Leverages Braze to Optimize Messaging and Convert Users for Life
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How Snoop Leverages Their Tech Stack to Jumpstart Growth, Build Consumer Trust, and Optimize Messaging
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How Underdog Fantasy is Optimizing Onboarding, Building Community, and Increasing Retention with Braze
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How Memmo Is Delivering Hyper-Local, Personalized Experiences with Braze and Driving Opens, CTR, and Purchases
See What Success Looks Like With Our Case Studies
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Hugosave Captures New Users’ Attention with Data-Driven Engagement and Gamification
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Tapas Increases Retention by 100% With Braze and Amplitude
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Yonder Engages Customers and Demonstrates Value With Individualized, Data-Driven Braze Campaigns
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Esusu Creates A Robust Onboarding Experience That Increases Engagement
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Endowus Transforms the Investing Experience With Cross-Channel Customer Journeys
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EverWash Converts More Subscribers and Drives a 37% Conversion Rate With Strategic Messaging
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numo’s indi Banking App Drives a 73% Conversion Rate With Cross-Channel Onboarding Powered by Braze
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Fishbrain Drives Win-Backs and Conversions With Expertly-Timed, Personalized Messaging
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Digital Nutrition Platform Lifesum Encourages Healthier Habits With Personalized Journeys Powered by Braze
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Splice Adds New Channels to Lift Conversions by 64X
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Sesame Care Drives 15X Increase in Conversions After Streamlining Their Data Collection and Messaging with Segment and Braze
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Clipchamp Turned To Braze To Fight Churn And Boost Engagement 600%
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Fitness and Nutrition App 8fit Leverages Braze to Promote User Workout Streaks
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With Predictive Insights on Likely Buyers, 8fit Improves Conversions and Customer Engagement
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BoozeBud Uses Braze Connected Content to Boost Revenue by 59%
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How BoozeBud Drove a 25% Increase in Revenue With SMS
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How Azimo Cashed in on Better Customer Engagement With the Help of Braze Customer Success
Take Your Learning To The Next Level
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