

Hey there growth seeker! Even (and especially) in an uncertain market, happy customers are the key to sustainable, long-term growth. So customer engagement is always a good investment whether you’re in pre-launch, mid-pivot, or hyper-growth mode.
And you don't need to be a unicorn to make it all happen on your own, we're here to support you. This hub, curated for brands like you, contains valuable resources including videos, blog posts, downloadable guides, case studies, and more, all designed to kick-start your customer engagement journey and scale your SMB business!
What is Customer Engagement?
Keep hearing about the topic of customer engagement but not sure what it entails or the impact it can have on your business? Get up to speed fast and kick-start your own successful customer engagement strategy with this introductory guide.
Learn what the main differences are between CRMs, CDPs and CEPs, looking at potential bottom-line business benefits so that you can confidently choose the right software to support your goals.

Get Up to Speed With Our Educational Blogs
Replay Live Customer Sessions from Forge 2022
Small But Mighty: How the Dailymotion Team Uses Braze to Grow Their Business
Hear from Dailymotion who've been there and learn how Braze makes it possible for them to drive meaningful impact without a big team to support their efforts.
How to Succeed as a CRM Team of One
Join Kevin Fons, Senior CRM Manager at IDAGIO for practical insights on establishing a solid CRM programme that delivers tangible business results while overcoming the challenges tied to a lean team structure.
Hear Growth Stories First-Hand From Braze Customers
See What Success Looks Like With Our Case Studies
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