braze
  • Why Braze?
    • The Braze PlatformAll your data, channels, and orchestration needs in one placeView the platform
    • BrazeAl™UPDATESAutomate, learn, and personalize with AI
    • Braze Data PlatformUnify, activate, and distribute your data
    • Cross-ChannelSend all your messages from one place
    FEATURED CAPABILITIES
    • BrazeAI Decisioning Studio™NEWDeliver 1:1 personalization, at scale
    • Journey OrchestrationCreate multi-step, cross-channel experiences
    • BrazeAI™ AgentsNEWScale smarter engagement with always-on AI agents
    • Reporting & AnalyticsAnalyze performance & uncover insights
    FEATURED CHANNELS
    • Email
    • Mobile App Messaging
    • Web Messaging
    • SMS/RCS
    • WhatsApp
    • View all channels
    How It Works

    Get a breakdown of our vertically- integrated technology

    Learn More
  • Industries
    • Retail & eCommerce
    • Financial Services
    • Travel & Hospitality
    • Media & Entertainment
    • Gaming
    • On Demand
    • QSR
    Use Cases
    • Optimize Onboarding
    • Boost Productivity
    • Improve Acquisitions
    • Reduce Churn
    • Increase Engagement
    Braze For
    • Engineering
    • Startups
    Smiling man holding a smartphone next to "GLOBAL Customer Engagement Review 2026" and the Braze logo.
    2026 Global Customer Engagement ReviewFor our sixth Global CER, we surveyed over 2,200 marketing leaders and analyzed upwards of 6 billion data points spanning more than 750 brands
    • Braze AlloysExplore and connect with our trusted Technology or Solutions partners
    • Delivery PartnersDiscover our partnerships with the world's leading agencies, consultancies, and system integrators
    • Technology PartnersExplore our 140+ technology partnership integrations
    • Braze AmplifiersSupercharge the power of Braze with pre-built partner solutions designed to accelerate success
  • Learn
    • Resources Hub
    • Case Studies
    • Blog
    • Reports & Guides
    • Videos
    • Webinars & Events
    User Documentation
    Grow
    • Bonfire Customer Community
    • Braze Learning
    • Customer Champion
    • Certification
    • Glossary
    Support
    • Support Overview
    • Professional Services
    • Customer Success
    • About UsLearn how Braze became the leading customer engagement platform
    • Investor RelationsGet the latest news, numbers, and financial results
    • CareersDiscover job openings & why people love working at Braze
    • ESGExplore our Environmental, Social, and Corporate Governance data
    • NewsFind out about the latest happenings at Braze
    • LegalGet information on our legal terms, policies, compliance, and more
    Looking for something else?
    Contact Us
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Braze.
Be Absolutely
Engaging.™

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Overview
Why Braze
Braze Platform Overview
How Braze Works
Product
Braze Data Platform
BrazeAI™
BrazeAI Decisioning Studio™
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Retail & eCommerce
Financial Services
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On Demand
QSR
Optimize Onboarding
Boost Productivity
Improve Acquisition
Reduce Churn
Increase Engagement
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Thank you for being a Braze customer. Your insights are invaluable and we'd love for you to help shape the future of Braze.

Please consider sharing your experiences on any (or all) of the review sites below.

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Braze: The Unmatched Leader in Push Notifications

Ranked #1 in G2's Push Notification Grid, ahead of 42 competitors, we maintain our top spot as the category grows. With extensive user reviews and market presence data, Braze stands as the definitive choice for your push notification needs.

Learn More
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testimonial-image-0

"I am a longtime Braze user, and whether it is at my current company, or my past companies, Braze is always my platform of choice when considering platforms to send emails and additional messaging to our users. I love how multichannel compoments are all brought together with Canvas Flow, and how simple it is to send a single-channel message in the Braze Campaigns tab. Although I know much more about Braze than when I started using it 5 years ago, I also can confidently say it is a user-friendly platform that you can onboard into on the easier side (if you take advantage of Braze's LAB - Learning at Braze - trainings)."

Verified G2 User in Information Technology and Services
testimonial-image-1

"We use Braze for all consumer communications. This includes but is not limited to Email, Push Notifications, SMS, and In-App Messages. Braze gives us the tools to communicate with users throughout their lifecycle with our app/service. We have communication flows for new user and member onboarding, win backs, transactional, and more. We also have the ability to send out ad-hoc messages to achieve different goals. All of this has allowed us to increase retention, conversions, LTV, along with leading our users to be more knowledgeable with our product."

Nash Goudie, Marketing Communications Manager
testimonial-image-2

"Braze is constantly releasing new features and improving on their product. My customer success experience has also been top notch."

Digital Marketing Strategist
testimonial-image-3

"Braze is an extremely user friendly platform, from in-app messages, to campaigns and canvas', everything is right at your fingertips with ease. It is utilised by many teams across the business and enables us to segment our audiences and target users through specific points of their customer journey whether thats B2C or B2B. The analytics is good for quick insights into how different campaigns are performing without having to delve too deep."

Verified User in Staffing and Recruiting
testimonial-image-0

"I am a longtime Braze user, and whether it is at my current company, or my past companies, Braze is always my platform of choice when considering platforms to send emails and additional messaging to our users. I love how multichannel compoments are all brought together with Canvas Flow, and how simple it is to send a single-channel message in the Braze Campaigns tab. Although I know much more about Braze than when I started using it 5 years ago, I also can confidently say it is a user-friendly platform that you can onboard into on the easier side (if you take advantage of Braze's LAB - Learning at Braze - trainings)."

Verified G2 User in Information Technology and Services
testimonial-image-1

"We use Braze for all consumer communications. This includes but is not limited to Email, Push Notifications, SMS, and In-App Messages. Braze gives us the tools to communicate with users throughout their lifecycle with our app/service. We have communication flows for new user and member onboarding, win backs, transactional, and more. We also have the ability to send out ad-hoc messages to achieve different goals. All of this has allowed us to increase retention, conversions, LTV, along with leading our users to be more knowledgeable with our product."

Nash Goudie, Marketing Communications Manager
testimonial-image-2

"Braze is constantly releasing new features and improving on their product. My customer success experience has also been top notch."

Digital Marketing Strategist
testimonial-image-3

"Braze is an extremely user friendly platform, from in-app messages, to campaigns and canvas', everything is right at your fingertips with ease. It is utilised by many teams across the business and enables us to segment our audiences and target users through specific points of their customer journey whether thats B2C or B2B. The analytics is good for quick insights into how different campaigns are performing without having to delve too deep."

Verified User in Staffing and Recruiting
testimonial-image-0

"I am a longtime Braze user, and whether it is at my current company, or my past companies, Braze is always my platform of choice when considering platforms to send emails and additional messaging to our users. I love how multichannel compoments are all brought together with Canvas Flow, and how simple it is to send a single-channel message in the Braze Campaigns tab. Although I know much more about Braze than when I started using it 5 years ago, I also can confidently say it is a user-friendly platform that you can onboard into on the easier side (if you take advantage of Braze's LAB - Learning at Braze - trainings)."

Verified G2 User in Information Technology and Services
testimonial-image-1

"We use Braze for all consumer communications. This includes but is not limited to Email, Push Notifications, SMS, and In-App Messages. Braze gives us the tools to communicate with users throughout their lifecycle with our app/service. We have communication flows for new user and member onboarding, win backs, transactional, and more. We also have the ability to send out ad-hoc messages to achieve different goals. All of this has allowed us to increase retention, conversions, LTV, along with leading our users to be more knowledgeable with our product."

Nash Goudie, Marketing Communications Manager
testimonial-image-2

"Braze is constantly releasing new features and improving on their product. My customer success experience has also been top notch."

Digital Marketing Strategist
testimonial-image-3

"Braze is an extremely user friendly platform, from in-app messages, to campaigns and canvas', everything is right at your fingertips with ease. It is utilised by many teams across the business and enables us to segment our audiences and target users through specific points of their customer journey whether thats B2C or B2B. The analytics is good for quick insights into how different campaigns are performing without having to delve too deep."

Verified User in Staffing and Recruiting

Made to scale with companies of all sizes

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a badge that says leader mid-market winter 2024
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a badge that says best usability enterprise winter 2024
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