FORGE City x City On Demand | Europe

Sessions from Berlin

Meeting Customers Where They Are: Executive Fireside Chat with Gorillas and upday

Learn why more and more teams are making cross-channel such a priority and how it can drive 94% higher customer lifetime value.

Balancing Data Privacy and Customer Expectations with TIER Mobility

Discover how successful brands use data to inform their messaging, drive retention with cross-channel personalisation, and create loyal customers.

Driving Growth and Personalisation Through High-Value Actions

Find out how high-value actions manifest in different industries, and discover how to identify relevant high-value actions for your business.

The Changing Data Landscape for UA and CRM Professionals

Discover how iOS14+ has impacted established data flows and the new era of privacy-centric mobile marketing.

Building an Impact-Driven and Scalable CRM Strategy with Phiture

Learn how to lay the foundations of an impactful CRM program while ensuring democratization and consistency of data across tools.

Sessions from London

Meeting Customers Where They Are: Executive Fireside Chat with Reed Online and Thursday

Learn why more and more teams are making cross-channel a priority and how it can drive 94% higher customer lifetime value.

Getting Personalisation Right

Discover what leading brands are doing to get personalisation right by blending tech, data, analytics, insights, and journey management.

How Bloom & Wild Live Out Their Core Values Through Customer-First Campaigns

Discover how Bloom & Wild live out their core values through customer-first campaigns and how working with Braze reduced their campaign build-time by 85%.

Partner Panel: Building a Real-Time Customer View Through the Braze Ecosystem

Learn how to build the best-in-class customer engagement stack, finding top-notch technologies that integrate well with others, so you have a singular, coherent picture of your customers on an individual level.

Additional Resources