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Why braze?

Instantly get the right message to the right customers on any channel.

See how we’re different

Product Overview

Power more personalized messages across mobile, web, email, SMS, and more.

See Braze in action

Engineered for any scale

Braze enables world-class customer engagement powered by flexible APIs, supported by enterprise-grade security and compliance.

See how we do it
  • Data & Analytics

    Live 360° customer profiles, actionable insights, data sharing and streaming
  • Campaign Orchestration

    Create, adapt, and iterate on customer journeys all in one place.
  • Sage AI by Braze

    Behavior-based automation, predictive tools, and A/B testing

Integrated Cross-Channel Delivery

  • Mobile & Web Push
  • In-App & In-Browser Messaging
  • Content Cards
  • Email
  • SMS
  • WhatsApp
  • Audience Sync

Industries

  • Financial Services
  • Media & Entertainment
  • On Demand
  • QSR
  • Retail & eCommerce
  • Travel & Hospitality

Use Cases

  • Boost Productivity
  • Optimize Onboarding
  • Increase Engagement
  • Reduce Churn
  • Improve Acquisition

Case Studies

See how leading brands worldwide use Braze to drive results

Reduce Churn

Rappi Reactivates Lapsed Users and Increases Purchases With WhatsApp

Read More

Reduce Churn

How Peacock’s Year-In-Review Campaign Drove a 20% Reduction in Churn

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Travel & Hospitality

How BlaBlaCar Leverages Braze Canvas Flow to Create a Powerful Abandoned Cart Program

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Evolve your customer engagement program with our award-winning services.

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Strategic partnerships

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Login Get Started

Why braze?

Instantly get the right message to the right customers on any channel.

See how we’re different

Product Overview

Power more personalized messages across mobile, web, email, SMS, and more.

See Braze in action

Engineered for any scale

Braze enables world-class customer engagement powered by flexible APIs, supported by enterprise-grade security and compliance.

See how we do it

  • Data & Analytics
  • Campaign Orchestration
  • Sage AI by Braze

Integrated Cross-Channel Delivery

  • Mobile & Web Push
  • In-App & In-Browser Messaging
  • Content Cards
  • Email
  • SMS
  • WhatsApp
  • Audience Sync

Industries

  • Financial Services
  • Media & Entertainment
  • On Demand
  • QSR
  • Retail & eCommerce
  • Travel & Hospitality

Use Cases

  • Boost Productivity
  • Optimize Onboarding
  • Increase Engagement
  • Reduce Churn
  • Improve Acquisition

Case Studies

See how leading brands worldwide use Braze to drive results

Reduce Churn

Rappi Reactivates Lapsed Users and Increases Purchases With WhatsApp

Reduce Churn

How Peacock’s Year-In-Review Campaign Drove a 20% Reduction in Churn

Travel & Hospitality

How BlaBlaCar Leverages Braze Canvas Flow to Create a Powerful Abandoned Cart Program

Braze For Success

Evolve your customer engagement program with our award-winning services.

See how it all works

  • Certifications
  • Technical Support
  • Braze Learning
  • Customer Success Managers

Strategic partnerships

Extend the value of Braze by connecting with a trusted Technology or Solutions partner.

Learn more about Braze Alloys

  • Technology Partners
  • Solutions Partners
  • Partner Portal

All Resources

Thought leadership, tips, and tricks for world-class customer engagement


Using Braze

  • Documentation & User Guides
  • Glossary
  • Customer Support & Services
  • Bonfire Community

Content Library

  • Blog
  • Reports & Guides
  • Webinars & Events
  • Videos
  • Benchmarks
  • About Us
  • Careers
  • News
  • Investor Relations
  • Legal
  • Contact Us
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Resources


Mobile Marketing

Use Cases

  • Acquisition
  • Engagement
  • Onboarding
  • Reduce Churn
  • Retention

Industries

  • Financial Services
  • Health & Wellness
  • On-Demand
  • Media & Entertainment
  • Retail & eCommerce
  • Travel & Hospitality

Topics

  • AI and Machine Learning
  • Brand Humanity
  • Braze Alloys
  • Building Braze
  • Data Agility
  • Cross-Channel
  • Customer Engagement
  • Culture at Braze
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  • Marketing Ecosystem
  • Personalization
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  • LTV
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Resources

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Product Feature

  • Business Intelligence
  • Campaign Scheduling
  • Canvas
  • Content Cards
  • Currents
  • Email
  • GDPR Compliant
  • HIPAA Compliant
  • In-App Messages
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  • Liquid Personalization
  • Mobile Push Notifications
  • Reporting and Analytics
  • Rate Limiting
  • SMS
  • Web Push
  • Webhooks
  • Intelligence Suite
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  • WhatsApp
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Region

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Show All
  • All Resources
  • Articles
  • Reports & Guides
  • Videos
  • Webinars & Events
  • Mobile Marketing

    Uninstall Tracking: The Mobile Engagement KPI You Can't Afford to Ignore

    Apr 12, 2023

  • Building-loyalty-withretail-brands

    Retail & eCommerce

    Building Loyalty with an App for Retail Brands

    Mar 30, 2022

  • Mobile Marketing

    Beware Red Dot Blindness: A Human-First Approaching to Badging

    Mar 18, 2022

  • Mobile Marketing

    Platforms vs. Channels: What’s the Difference?

    Mar 4, 2022

  • Mobile Marketing

    How Braze Helps You Fit Into (Or Stand Out In) a Customized World

    Mar 2, 2022

  • Mobile Marketing

    5 Mobile Marketing Strategies That Can Drive True Engagement

    Jan 10, 2022

  • Mobile Marketing

    9 Big Changes in iOS 15 That Brands Should Know About

    Nov 4, 2021

  • Mobile Marketing at a Massive Scale: How Braze Conquered Black Friday Messaging

    Jul 21, 2020

  • Customer Engagement

    Master Mobile Marketing in a Connected World, the GetYourGuide Way

    Jun 30, 2020

  • Email

    The Power of Email and Mobile Marketing Automation

    Jun 22, 2020

  • Cross-Channel

    Mobile Marketing Automation Isn’t Complete if it Isn’t Cross-Channel

    Jun 4, 2020

  • Mobile Push Notifications

    3 Mobile Marketing Strategies That Worked: Braze Customer Case Studies

    May 20, 2020

  • Mobile Push Notifications

    6 Things to Look for in a Best-in-Class Mobile Marketing Platform

    May 15, 2020

  • Cross-Channel

    Why Every Retail Brand Needs a Mobile Marketing Strategy—and Why Braze Is the Perfect Partner

    May 14, 2020

  • Mobile Push Notifications

    Mobile Marketing: What It Is, Why It Matters, and What It Can Do for Your Business

    May 13, 2020

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Ideas that move us

Articles Reports & Guides Videos Webinars & Events
  • Acquisition
  • Engagement
  • Onboarding
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  • Retention
  • Financial Services
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  • Media & Entertainment
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  • Travel & Hospitality
  • AI and Machine Learning
  • Brand Humanity
  • Braze Alloys
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