At Braze, it’s our mission to power relevant and memorable experiences between customers and the brands they love. Let's dig deeper into how to make that happen by achieving true connected, cohesive customer engagement.
Recent Articles

feature
5 Tactics to Make In-App Messaging Work for You
Given that it reaches customers when they are at their most engaged, in-app messaging is a key part of any cross-channel marketing strategy. But knowing that is only half that battle. Here’s how to make the most of this powerful and flexible messaging tool.

feature
What Is Customer Engagement, Anyway?
Before we can understand why customer engagement matters, we need to be clear on what we’re talking about when we talk about customer engagement. Let's dive in.

feature
Eight Rules for Effective SMS Marketing Compliance
Get an overview of key SMS laws, industry regulations, and guidelines to follow to ensure SMS marketing compliance when your brand sends text messages to customers.

feature
How Braze Employees Are Celebrating Black History Month
In honor of Black History Month, we sat down with members of the Black@Braze employee resource group (ERG) to hear their stories and learn a little more about what this month means to them, particularly this year. Let’s dive in.