Each season, Braze shares an exclusive look at our platform's new features and functionality. This fall, Braze is introducing seven new and updated features to help brands build resilient customer engagement programs.
Here’s what we’ve posted about product

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Honor Every Customer’s Outreach Preferences: Introducing Intelligent Channel
To support better customer messaging, Braze is pleased to announce a new addition to our Intelligence Suite: Intelligent Channel. This new audience filter makes it easier for marketing, growth, and engagement teams to ensure that they’re contacting each customer via their preferred engagement channel, as determined by their past engagement behavior.

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Braze Winter 2020 Product Launch: Unifying Communications to Unlock Customer Loyalty
Each season, Braze gives its customers an exclusive look at an array of new features, tools, and functionalities for the Braze platform. This winter, Braze is introducing eight new or updated features that seamlessly integrate into your existing messaging campaigns. Strengthen customer loyalty and amplify your brand with new AI/ML features, easy orchestration, and powerful partnerships. After all, what says winter more than a cozy sweater, dogs in booties, and some brand new Braze features?

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Mastering Campaign Permissioning with Braze Teams
At Braze, we know how important it is to effectively manage access to data and other sensitive parts of your customer engagement activities. So we built Braze Teams—our role- and permissions-management tool—to make permissioning as flexible as possible.

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Introducing Content Cards: Exploring This Innovative New Messaging Channel
Braze is pleased to announce a powerful new messaging channel: Content Cards! This highly flexible messaging tool allows brands to highlight persistent content within their app or web experiences without interrupting customers’ browsing behavior. Read on for a look at this key new messaging channel and what it means for your customer engagement efforts.

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July 2019 Product Update: Connecting, Comparing, and Testing
At Braze, we’re focused on building the best customer engagement platform out there. We’ve been busy at work to ensure that we deliver the best new features to our loyal customers; this month's new release includes the addition of Connected Content to Content Cards, in-app messaging support in Canvas, and more.