FORGE Singapore 2021 On Demand

From exploring how human empathy impacts customer engagement with best-selling author Nir Eyal to looking ahead to the future with AI expert Amy Webb, our on-demand exclusives will help you anticipate future trends and take your marketing strategy to the next level.


The Next Generation of Growth

Explore how female leaders from ZALORA and Minden International are inspiring the next generation, and propelling their businesses forward through technology, teams, and community.

Embracing Proactive Customer Engagement

Get inspired by how Jakarta-based online grocery delivery platform HappyFresh used a customer-first mindset to anticipate user needs and provide more responsive experiences.

Fireside Chat with Zenyum

Learn about the high-level strategy behind the evolution of the Zenyum tech stack, and how they solve customer problems to drive growth and revenue through cross-team collaboration.

Real-Time Engagement in a Fast-Moving Market builds trust, transparency, and value from the very beginning of the customer onboarding journey through real-time messaging across multiple channels.

Making Learning Fun: The Snapask Growth Story

Explore how Snapask has grown during the pandemic by improving the student user experience through gamification, and what the future of education looks like.

Generating Traction: Engagement with Empathy

Best-selling author and behavioral design expert Nir Eyal discusses how human empathy and customer engagement go hand in hand.

Navigating Our Complex Future

Quantitative futurist Amy Webb, founder of the Future Today Institute, discusses the disruptive forces and opportunities that will shape customer engagement in the near future.