Driving Engagement With Real-Time Messaging
Branch and Giant Eagle reveal how to build a customer-centric tech ecosystem to support real-time segmentation and contextual targeting.
Generating Traction: Engagement With Empathy
Best-selling author and behavioral design expert Nir Eyal on how human empathy and customer engagement go hand in hand.
Mastering Loyalty and Customer Experience
Giant Eagle and mParticle share how to use personalization and gamification to build user loyalty and provide top-flight customer experiences.
Powering Customer Retention for Retail and eComm
Meet the retention challenges of today’s consumer landscape with industry-specific retail and eCommerce insights from Merkle and Amplitude.
Customer Engagement Success Blends Tech & Teams
Learn how VSCO fuels growth by deepening use of technology and streamlining team practices for customer engagement.
Building Streaming Loyalty
Explore how retention and customer engagement build sustainable customer loyalty in today's fast-moving streaming space with HBO Max.
QSR Consumer Insights and Predictions
Learn how KFC Ecuador uses data to develop insights and strategies that support exceptional customer experiences and marketing outcomes.
Customer Conversations: Estèe Lauder Companies x Braze
Braze President and CCO Myles Kleeger chats with Doug Jensen, SVP GTM Analytics and Activation at The Estée Lauder Companies Inc. exploring the insights that allowed Jensen’s team to double the size of their online channel over two years and how they used Braze to personalize the customer journey for loyal shoppers.