Master your Multi-Channel Marketing Strategy.
Braze is the unified customer engagement platform that powers scalable multi-channel marketing strategy. Activate live customer data, automate journeys across every channel, and optimize with AI-driven insights to drive loyalty and growth.
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Trusted by top brands, from Enterprise to SMB.
More than 300 global brands each send 1+ billion messages per year with Braze.
Engage on every channel
Deliver consistent, seamless experiences across email, mobile, web, and paid media. Braze helps you break down silos and build a scalable multichannel marketing strategy that meets your customers wherever they are.
Orchestrate in real time
Don’t just schedule messages—respond to moments. Power your multichannel marketing automation with event-driven stream processing that triggers relevant journeys the instant a customer takes action, ensuring you never miss an opportunity to convert.
Personalize every moment
Treat every customer like your only customer. Go beyond first-name tags by using unified data and predictive AI to hyper-personalize the content, channel, and timing of every message, driving stronger loyalty and higher lifetime value.
Unify your channels. Amplify your impact.
Today’s consumers interact across 14+ devices, platforms, and channels. Easily organize your campaigns to meet them where they are.
295B
Emails sent by Braze customers around the globe in FY2333%
Y/o/y increase in multi-channel campaigns Braze saw during Black Friday 2024.9X
Higher unique click rates over industry benchmarks using BrazeDutch Bros increases ROI from CRM campaigns by 230% by personalizing multi-channel campaigns at scale
"Consolidating all of our owned messaging channels into Braze really made things easier and more efficient. Plus, Braze lets us get smarter with our messaging. It's all about talking to our customers in a more connected and real way, without the extra clutter or expense."
Ann Schultheis
Sr. Director of Digital Engagement, Dutch Bros
What customers say about Braze
"Braze empowered us to launch a complex gamification campaign quickly and efficiently, saving valuable development time while delivering a high-impact experience. It’s been a game-changer for how we drive engagement and repeat behavior at scale."
"With over 10 years of lifecycle experience, I've never loved a tool as much as I love Braze. A cohesive 360 degree view of Braze offers everything a lifecycle marketer could ever need to create state of the art marketing programs for their industry."
