mParticle for Currents

mParticle is a customer data platform that collects and routes information from multiple sources to a variety of other locations in your marketing stack.

The Braze and mParticle integration allows you to seamlessly control the flow of information between the two systems. With Currents, you can also connect data to mParticle to make it actionable across the entire growth stack.

Prerequisites

Requirement	Description
mParticle account	An mParticle account is required to take advantage of this partnership.
Currents	In order to export data back into mParticle, you need to have Braze Currents set up for your account.
mParticle server to server key mParticle server to server secret	These can be obtained by navigating to your mParticle dashboard and creating the necessary feeds that allow mParticle to receive Braze interaction data for iOS, Android, and Web platforms.

Integration

Step 1: Create feeds

From your mParticle admin account, navigate to Setup > Inputs. Locate Braze in the mParticle Directory and add the feed integration.

The Braze feed integration supports four separate feeds: iOS, Android, Web, and Unbound. The unbound feed can be used for events such as emails that are not connected to a platform. You will need to create an input for each main platform feed. You can create additional inputs from Setup > Inputs, on the Feed Configurations tab.

For each feed, under Act as Platform select the matching platform from the list. If you do not see an option to select an act-as feed, the data will be treated as unbound, but can still be forwarded to data warehouse outputs.

As you create each input, mParticle will provide you with a key and secret. Copy these credentials, making sure to note which feed each pair of credentials is for.

Step 2: Create Current

In Braze, navigate to Currents > + Create Current > Create mParticle Export. Provide an integration name, contact email and the mParticle API key and mParticle secret key for each platform. Next, select the events you want to track; a list of available events is provided. Lastly, click Launch Current

All events sent to mParticle will include the user’s external_user_id as the customerid. At this time, Braze does not send event data for users who do not have their external_user_id set.

Supported Currents events

Braze supports exporting the following data listed in the Currents user behavior and message engagement event glossaries to mParticle:

Behaviors

• Uninstall: users.behaviors.Uninstall
• Subscription (global state change): users.behaviors.subscription.GlobalStateChange
• Subscription group (state change): users.behaviors.subscriptiongroup.StateChange

Campaigns

• Abort: users_campaigns_abort
• Conversion: users.campaigns.Conversion
• EnrollinControl: users.campaigns.EnrollInControl

Canvas

• Abort: users_canvas_abort
• Conversion: users.canvas.Conversion
• Entry: users.canvas.Entry
• Exit (matched audience, performed event)
  • users.canvas.exit.MatchedAudience
  • users.canvas.exit.PerformedEvent
• Experiment Step (conversion, split entry)
  • users.canvas.experimentstep.Conversion
  • users.canvas.experimentstep.SplitEntry

Messages

• Content Card (abort, click, dismiss, impression, send)
  • users.messages.contentcard.Abort
  • users.messages.contentcard.Click
  • users.messages.contentcard.Dismiss
  • users.messages.contentcard.Impression
  • users.messages.contentcard.Send
• Email (abort, bounce, click, delivery, markasspam, open, send, softbounce, unsubscribe)
• In-app message (abort, click, impression)
  • users.messages.inappmessage.Abort
  • users.messages.inappmessage.Click
  • users.messages.inappmessage.Impression
• Push notification (abort, bounce, open, send)
  • users.messages.pushnotification.Abort
  • users.messages.pushnotification.Bounce
  • users.messages.pushnotification.Open
  • users.messages.pushnotification.Send
• SMS (abort, carrier send, delivery, delivery failure, inbound receive, rejection, send, short link click)
  • users.messages.sms.Abort
  • users.messages.sms.Delivery
  • users.messages.sms.DeliveryFailure
  • users.messages.sms.InboundReceive
  • users.messages.sms.Rejection
  • users.messages.sms.Send
  • users.messages.sms.ShortLinkClick
• Webhook (abort, send)
  • users.messages.webhook.Abort
  • users.messages.webhook.Send
• WhatsApp (abort, delivery, failure, inbound receive, read, send)
  • users.messages.whatsapp.Abort
  • users.messages.whatsapp.Delivery
  • users.messages.whatsapp.Failure
  • users.messages.whatsapp.InboundReceive
  • users.messages.whatsapp.Read
  • users.messages.whatsapp.Send

To read more about the mParticle integration, visit their documentation here.