Tinyclues is an audience-building feature that offers the capability to increase the number of campaigns and revenue without harming customer experience and analytics to track the performance of CRM campaigns both online and offline.
The Braze and Tinyclues integration offers users a path to better CRM planning and strategy, allowing users to send more targeted campaigns, find new product opportunities, and elevate revenue using an incredibly user-friendly UI.
|Tinyclues account||A Tinyclues account is required to take advantage of this partnership.|
Data import integration
To integrate Braze and Tinyclues, you must configure the Tinyclues platform, export an existing Tinyclues campaign, and create a user cohort segment in Braze that can be used to target users in future campaigns.
Step 1: Get the Braze data import key
In Braze, navigate to Partner Integrations > Technology Partners and select Tinyclues.
If you are using the older navigation, you can find Technology Partners under Integrations.
Here, you will find your REST endpoint and generate your Braze data import key. Once generated, you can create a new key or invalidate an existing one.
To complete the integration, you will need to provide the data import key and REST endpoint to your Tinyclues data operations team. Tinyclues will then establish the connection and reach out to you once the setup is complete.
Step 2: Export a campaign from the Tinyclues platform
Each time you want to create a cohort of Tinyclues users to use in Braze, you’ll have to first export it from the Tinyclues platform.
In Tinyclues, select the campaign(s) you want to export and click Export Campaigns. Upon export, the audience will be automatically uploaded to your Braze account.
Step 3: Create a segment from the Tinyclues custom audience
In Braze, navigate to Segments, name your Tinyclues cohort segment, and select Tinyclues Cohorts as your filter. From here, you can choose which Tinyclues cohort you wish to include. Once created, you can select your Tinyclues cohort segment as an audience filter when creating a campaign or Canvas.
Having trouble locating your cohort? Check out our troubleshooting section for guidance.
Using this integration
To use your Tinyclues segment, create a Braze campaign or Canvas and select the segment as your target audience.
Are you having trouble finding the right cohort within the list? In Tinyclues, view your campaign details and verify the name by checking the Export File Name.
Still having trouble retrieving your audience? Contact the Tinyclues team for additional support.