Identify Users

Use this endpoint to identify an unidentified (alias-only) user.

Identifying a user requires an external_id to be included in the aliases to identify the object. If the external_id is not a valid or known ID, it will simply be added to the aliases user’s record, and the user will be considered identified.

Subsequently, you can associate multiple additional user aliases with a single external_id. When these subsequent associations are made, only the push tokens and message history associated with the user alias are retained; any attributes, events or purchases will be “orphaned” and not available on the identified user. One workaround is to export the aliased user’s data before identification using the /users/export/ids endpoint, then re-associate the attributes, events, and purchases with the identified user.

You can add up to 50 user aliases per request.

Request Body

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Content-Type: application/json
Authorization: Bearer YOUR_REST_API_KEY

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{
   "aliases_to_identify" : (required, array of Aliases to Identify Object)
}

Request Parameters

Request Components

• Alias to Identify Object
• User Alias Object

Request Body with Aliases to Identify Object

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{
   "aliases_to_identify" : (required, array of Aliases to Identify Object)
   {
     "external_id" : (required, string) see External User ID below,
     // external_ids for users that do not exist will return a non-fatal error.
     // See Server Responses for details.
     "user_alias" : {
       "alias_name" : (required, string),
       "alias_label" : (required, string)
     }
   }
}

Request Example

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curl --location --request POST 'https://rest.iad-01.braze.com/users/identify' \
--header 'Content-Type: application/json' \
--header 'Authorization: Bearer YOUR_REST_API_KEY' \
--data-raw '{
  "aliases_to_identify" : 
  [
    {
      "external_id": "user_id",
      "user_alias" : {
          "alias_name" : "user_alias123",
          "alias_label" : "label"
      }
    }
  ]
}'

For more information on alias_name and alias_label, check out our User Aliases documentation. You can learn more about the Alias to Identify Object here