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Registro de datos de mensajes dentro de la aplicación

Aprende a registrar datos de mensajes dentro de la aplicación (IAM) a través del SDK de Braze.

developer_guide/web/analytics/logging_iam_data.md %}

Requisitos previos

Antes de poder utilizar esta característica, tendrás que integrar el SDK de Flutter Braze.

Logging message data

To log analytics using your BrazeInAppMessage, pass the instance into the desired analytics function:

  • logInAppMessageClicked
  • logInAppMessageImpression
  • logInAppMessageButtonClicked (along with the button index)

For example:

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// Log a click
braze.logInAppMessageClicked(inAppMessage);
// Log an impression
braze.logInAppMessageImpression(inAppMessage);
// Log button index `0` being clicked
braze.logInAppMessageButtonClicked(inAppMessage, 0);

Accessing message data

To access in-app message data in your Flutter app, the BrazePlugin supports sending in-app message data using Dart Streams.

The BrazeInAppMessage object supports a subset of fields available in the native model objects, including uri, message, header, buttons, extras, and more.

Step 1: Listen for in-app message data in the Dart layer

To receive to the in-app message data in the Dart layer, use the code below to create a StreamSubscription and call braze.subscribeToInAppMessages(). Remember to cancel() the stream subscription when it is no longer needed.

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// Create stream subscription
StreamSubscription inAppMessageStreamSubscription;

inAppMessageStreamSubscription = braze.subscribeToInAppMessages((BrazeInAppMessage inAppMessage) {
  // Handle in-app messages
}

// Cancel stream subscription
inAppMessageStreamSubscription.cancel();

For an example, see main.dart in our sample app.

Step 2: Forward in-app message data from the native layer

To receive the data in the Dart layer from step 1, add the following code to forward the in-app message data from the native layers.

The in-app message data is automatically forwarded from the Android layer.

You can forward in-app message data in one of two ways:

  1. Implement the BrazeInAppMessageUIDelegate delegate as described in our iOS article on core in-app message delegate.

  2. Update your willPresent delegate implementation to call BrazePlugin.process(inAppMessage).

  1. Ensure you have enabled the in-app message UI and set the inAppMessagePresenter to your custom presenter. 
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     let inAppMessageUI = CustomInAppMessagePresenter()
 braze.inAppMessagePresenter = inAppMessageUI
  2. Create your custom presenter class and call BrazePlugin.process(inAppMessage) within present(message:). 
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    class CustomInAppMessagePresenter: BrazeInAppMessageUI {
  override func present(message: Braze.InAppMessage) {
 // Pass in-app message data to the Dart layer.
 BrazePlugin.processInAppMessage(message)

 // If you want the default UI to display the in-app message.
 super.present(message: message)
  }
}

Step 3: Replaying the callback for in-app messages (optional)

To store any in-app messages triggered before the callback is available and replay them after it is set, add the following entry to the customConfigs map when initializing the BrazePlugin:

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BrazePlugin braze = new BrazePlugin(customConfigs: {replayCallbacksConfigKey: true});

Prerequisites

Before you can use this feature, you’ll need to integrate the React Native Braze SDK.

Methods for logging

You can use these methods by passing your BrazeInAppMessage instance to log analytics and perform actions:

Handling message data

In most cases, you can use the Braze.addListener method to register event listeners to handle data coming from in-app messages.

Additionally, you can access the in-app message data in the JavaScript layer by calling the Braze.subscribeToInAppMessage method to have the SDKs publish an inAppMessageReceived event when an in-app message is triggered. Pass a callback to this method to execute your own code when the in-app message is triggered and received by the listener.

To customize how message data is handled, refer to the following implementation examples:

To enhance the default behavior, or if you don’t have access to customize the native iOS or Android code, we recommend that you disable the default UI while still receiving in-app message events from Braze. To disable the default UI, pass false to the Braze.subscribeToInAppMessage method and use the in-app message data to construct your own message in JavaScript. Note that you will need to manually log analytics on your messages if you choose to disable the default UI.

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import Braze from "@braze/react-native-sdk";

// Option 1: Listen for the event directly via `Braze.addListener`.
//
// You may use this method to accomplish the same thing if you don't
// wish to make any changes to the default Braze UI.
Braze.addListener(Braze.Events.IN_APP_MESSAGE_RECEIVED, (event) => {
  console.log(event.inAppMessage);
});

// Option 2: Call `subscribeToInAppMessage`.
//
// Pass in `false` to disable the automatic display of in-app messages.
Braze.subscribeToInAppMessage(false, (event) => {
  console.log(event.inAppMessage);
  // Use `event.inAppMessage` to construct your own custom message UI.
});

To include more advanced logic to determine whether or not to show an in-app message using the built-in UI, implement in-app messages through the native layer.

Implement the IInAppMessageManagerListener as described in our Android article on Custom Manager Listener. In your beforeInAppMessageDisplayed implementation, you can access the inAppMessage data, send it to the JavaScript layer, and decide to show or not show the native message based on the return value.

For more on these values, see our Android documentation.

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// In-app messaging
@Override
public InAppMessageOperation beforeInAppMessageDisplayed(IInAppMessage inAppMessage) {
    WritableMap parameters = new WritableNativeMap();
    parameters.putString("inAppMessage", inAppMessage.forJsonPut().toString());
    getReactNativeHost()
        .getReactInstanceManager()
        .getCurrentReactContext()
        .getJSModule(DeviceEventManagerModule.RCTDeviceEventEmitter.class)
        .emit("inAppMessageReceived", parameters);
    // Note: return InAppMessageOperation.DISCARD if you would like
    // to prevent the Braze SDK from displaying the message natively.
    return InAppMessageOperation.DISPLAY_NOW;
}

Overriding the default UI delegate

By default, BrazeInAppMessageUI is created and assigned when you initialize the braze instance. BrazeInAppMessageUI is an implementation of the BrazeInAppMessagePresenter protocol and comes with a delegate property that can be used to customize the handling of in-app messages that have been received.

  1. Implement the BrazeInAppMessageUIDelegate delegate as described in our iOS article here.

  2. In the inAppMessage(_:displayChoiceForMessage:) delegate method, you can access the inAppMessage data, send it to the JavaScript layer, and decide to show or not show the native message based on the return value.

For more details on these values, see our iOS documentation.

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- (enum BRZInAppMessageUIDisplayChoice)inAppMessage:(BrazeInAppMessageUI *)ui
                            displayChoiceForMessage:(BRZInAppMessageRaw *)message {
  // Convert the message to a JavaScript representation.
  NSData *inAppMessageData = [message json];
  NSString *inAppMessageString = [[NSString alloc] initWithData:inAppMessageData encoding:NSUTF8StringEncoding];
  NSDictionary *arguments = @{
    @"inAppMessage" : inAppMessageString
  };

  // Send to JavaScript.
  [self sendEventWithName:@"inAppMessageReceived" body:arguments];

  // Note: Return `BRZInAppMessageUIDisplayChoiceDiscard` if you would like
  // to prevent the Braze SDK from displaying the message natively.
  return BRZInAppMessageUIDisplayChoiceNow;
}

To use this delegate, assign it to brazeInAppMessagePresenter.delegate after initializing the braze instance.

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@import BrazeUI;

- (BOOL)application:(UIApplication *)application didFinishLaunchingWithOptions:(NSDictionary *)launchOptions {
  BRZConfiguration *configuration = [[BRZConfiguration alloc] initWithApiKey:apiKey endpoint:endpoint];
  Braze *braze = [BrazeReactBridge initBraze:configuration];
  ((BrazeInAppMessageUI *)braze.inAppMessagePresenter).delegate = [[CustomDelegate alloc] init];
  AppDelegate.braze = braze;
}

Overriding the default native UI

If you wish to fully customize the presentation of your in-app messages at the native iOS layer, conform to the BrazeInAppMessagePresenter protocol and assign your custom presenter following the sample below:

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BRZConfiguration *configuration = [[BRZConfiguration alloc] initWithApiKey:apiKey endpoint:endpoint];
Braze *braze = [BrazeReactBridge initBraze:configuration];
braze.inAppMessagePresenter = [[MyCustomPresenter alloc] init];
AppDelegate.braze = braze;

Requisitos previos

Antes de poder utilizar esta característica, tendrás que integrar el SDK de Android Braze.

Logging message data

You will need to make sure certain functions are called to handle the analytics for your campaign.

Displayed messages

When a message is displayed or seen, log an impression:

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LogInAppMessageImpression(in_app_message.id, brazetask)

Clicked messages

Once a user clicks on the message, log a click and then process in_app_message.click_action:

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LogInAppMessageClick(in_app_message.id, brazetask)

Clicked buttons

If the user clicks on a button, log the button click and then process inappmessage.buttons[selected].click_action:

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LogInAppMessageButtonClick(inappmessage.id, inappmessage.buttons[selected].id, brazetask)

After processing a message

After processing an in-app message, you should clear the field:

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m.BrazeTask.BrazeInAppMessage = invalid

Suscribirse a mensajes dentro de la aplicación

Puedes registrar objetos del juego Unity para recibir notificaciones de mensajes dentro de la aplicación. Recomendamos configurar los oyentes del objeto del juego desde el editor de configuración de Braze. En el editor de configuración, las escuchas deben establecerse por separado para Android e iOS.

Si necesitas configurar la escucha de tu objeto del juego en tiempo de ejecución, utiliza AppboyBinding.ConfigureListener() y especifica BrazeUnityMessageType.IN_APP_MESSAGE.

Análisis sintáctico de mensajes

Los mensajes entrantes de string recibidos en la devolución de llamada de tu objeto del juego de mensajería dentro de la aplicación pueden analizarse en nuestros objetos modelo suministrados previamente para mayor comodidad.

Utiliza InAppMessageFactory.BuildInAppMessage() para analizar tu mensaje dentro de la aplicación. El objeto resultante será una instancia de IInAppMessage.cs o IInAppMessageImmersive.cs dependiendo de su tipo.

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// Automatically logs a button click, if present.
void InAppMessageReceivedCallback(string message) {
  IInAppMessage inApp = InAppMessageFactory.BuildInAppMessage(message);
  if (inApp is IInAppMessageImmersive) {
    IInAppMessageImmersive inAppImmersive = inApp as IInAppMessageImmersive;
    if (inAppImmersive.Buttons != null && inAppImmersive.Buttons.Count > 0) {
      inAppImmersive.LogButtonClicked(inAppImmersive.Buttons[0].ButtonID);
    }
  }
}

Registro de datos de mensajes

Los clics y las impresiones deben registrarse manualmente para los mensajes dentro de la aplicación no mostrados directamente por Braze.

Utiliza LogClicked() y LogImpression() en IInAppMessage para registrar los clics y las impresiones de tu mensaje.

Utiliza LogButtonClicked(int buttonID) en IInAppMessageImmersive para registrar los clics en los botones. Ten en cuenta que los botones se representan como listas de instancias InAppMessageButton, cada una de las cuales contiene un ButtonID.

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