Logging custom event properties
There are three important checks to carry out to ensure your custom events are being logged as you expect:
Verify custom event properties
Custom event properties are metadata that describe custom events. Multiple properties may be logged each time a custom event is logged.
Check with your developers which event properties are being tracked. Keep in mind that all event properties are case-sensitive. For additional information on tracking custom events, check out these articles based on your platform:
To confirm that the event properties are successfully tracked, you can view all event properties by navigating to the Manage Settings > Custom Events tab > **Manage Properties. This will show you the names of the properties associated with an event.
After adding your user as a test user, follow these steps to verify your values:
- Perform the custom event within the app.
- Wait for roughly 10 seconds for the data to flush.
- Refresh the Event User Log to view the custom event and the event property value that was passed with it.
Still need help? Open a support ticket.
Last updated on April 10, 2023