Empty Content Card feed

You cannot send cards to users who do not exist. By definition, new users will not have any cards in their feed on their first session.

If you want a new user to receive cards, create a Content Cards campaign that is triggered on session start events (with no re-eligibility, so that users only receive the campaign once). They will receive this card on their next session.

Alternatively, you can send the card in their first session. Call requestContentCardsRefresh on the SDK during that session after calling requestImmediateDataFlush.

Still need help? Open a support ticket.

Last updated on June 3, 2021

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