Visão geral da personalização
Personalização	Descrição
Esforço	Baixo
Trabalho do desenvolvedor	0–1 hora
Estilo do cartão	Use os modelos padrão da Braze.
Comportamento	Escolha entre as opções de comportamento padrão.
Rastreamento de análise de dados	A análise de dados é capturada na Braze.
Pares de chave-valor	Opcional, permite personalização adicional de UI/UX.

Visão geral da personalização
Personalização	Descrição
Esforço	Baixo
Trabalho do desenvolvedor	0–4 horas
Interface	Use modelos da Braze ou use seus próprios modelos criados pelo desenvolvedor.
Comportamento	Escolha entre as opções de comportamento padrão.
Rastreamento de análise de dados	A análise de dados padrão é capturada na Braze.
Pares de chave-valor	Opcional, permite personalização adicional de UI/UX.

Visão geral da personalização
Personalização	Descrição
Esforço	Depende do caso de uso.
Trabalho do desenvolvedor	Baixo esforço: 1–4 horas Esforço médio: 4–8 horas Alto esforço: mais de 8 horas
Interface	Personalizada
Comportamento	Personalizado
Rastreamento de análise de dados	Personalizado
Pares de chave-valor	Obrigatório

v2.8	v2.7
ABKBannerCard	ABKCardBanner
ABKCaptionedImageCard	ABKCardCaptionedMessage
ABKCrossPromotionCard	ABKCardCrossPromotionSmall
ABKClassicCard	ABKCardNews
ABKTextAnnouncementCard	ABKCardTextAnnouncement

` element and give it a short, Banner-related `id`, such as `global-banner-container`. Braze will use this `

` to insert your Banner into the page. ## Prerequisites Before you can start this tutorial, verify that your Braze SDK meets the minimum version requirements:

Swift: 11.3.0+ Web: 5.8.1+ Android: 33.1.0+ Flutter: 13.0.0+ React Native: 14.0.0+

## Displaying banners for the Android SDK **Important:** We're piloting this new tutorial format. [Tell us what you think](https://docs.google.com/forms/d/e/1FAIpQLSe_5uhWM7eXXk9F_gviO_pvA4rkYO3WA9B6tNJZ3TY91md5bw/viewform?usp=pp_url&entry.569173304=General+Feedback) — your feedback helps us improve future guides. ```kotlin file=MainApplication.kt import android.app.Application import android.util.Log import com.braze.Braze import com.braze.configuration.BrazeConfig import com.braze.support.BrazeLogger public class MainApplication : Application() { override fun onCreate() { super.onCreate() // Turn on verbose Braze logging BrazeLogger.logLevel = Log.VERBOSE // Configure Braze with your SDK key and endpoint val config = BrazeConfig.Builder() .setApiKey("YOUR-API-KEY") .setCustomEndpoint("YOUR-ENDPOINT") .build() Braze.configure(this, config) // Subscribe to Banner updates Braze.getInstance(this) .subscribeToBannersUpdates { update -> for (banner in update.banners) { Log.d("brazeBanners", "Received banner for placement: ${banner.placementId}") // Add any custom banner logic you'd like } } } } ``` ```kotlin file=MainActivity.kt import android.os.Bundle import androidx.activity.ComponentActivity class MainActivity : ComponentActivity() { override fun onCreate(savedInstanceState: Bundle?) { super.onCreate(savedInstanceState) // Inflate the XML layout setContentView(R.layout.banners) // Refresh placements Braze.getInstance(this) .requestBannersRefresh( listOf("top-1") ) } } ``` ```xml file=banners.xml ``` !!step lines-MainApplication.kt=12 #### 1. Enable debugging (optional) To make troubleshooting easier while developing, consider enabling debugging. !!step lines-MainApplication.kt=21-28 #### 2. Subscribe to Banner updates Use `subscribeToBannersUpdates()` to register a handler that runs whenever a Banner is updated. !!step lines-MainActivity.kt=10-14 #### 3. Refresh your placements After initializing the Braze SDK, call `requestBannersRefresh(["PLACEMENT_ID"])` to fetch the latest Banner content for that placement. !!step lines-banners.xml=15-19 #### 4. Define `BannerView` in your `banners.xml` In `banners.xml`, declare a `` element with `app:placementId="PLACEMENT_ID"`. Braze will use this element to insert your Banner into your UI. ## Prerequisites Before you can start this tutorial, verify that your Braze SDK meets the minimum version requirements:

Swift: 11.3.0+ Web: 5.8.1+ Android: 33.1.0+ Flutter: 13.0.0+ React Native: 14.0.0+

## Displaying banners for the Swift SDK **Important:** We're piloting this new tutorial format. [Tell us what you think](https://docs.google.com/forms/d/e/1FAIpQLSe_5uhWM7eXXk9F_gviO_pvA4rkYO3WA9B6tNJZ3TY91md5bw/viewform?usp=pp_url&entry.569173304=General+Feedback) — your feedback helps us improve future guides. ```swift file=AppDelegate.swift import UIKit import BrazeKit import BrazeUI class AppDelegate: UIResponder, UIApplicationDelegate { static var braze: Braze? = nil func application( _ application: UIApplication, didFinishLaunchingWithOptions launchOptions: [UIApplication.LaunchOptionsKey: Any]? ) -> Bool { // Braze configuration with your SDK API key and endpoint let configuration = Braze.Configuration(apiKey: "YOUR-API-TOKEN", endpoint: "YOUR-ENDPOINT") configuration.logger.level = .debug // Initialize Braze SDK instance AppDelegate.braze = Braze(configuration: configuration) // Request a banners refresh AppDelegate.braze?.banners.requestBannersRefresh(placementIds: ["top-1"]) return true } } ``` ```swift file=SampleApp.swift import SwiftUI @main struct SampleApp: App { // Bind the AppDelegate into the SwiftUI lifecycle @UIApplicationDelegateAdaptor(AppDelegate.self) var delegate var body: some Scene { WindowGroup { ContentView() } } } ``` ```swift file=BannerViewController.swift import UIKit import BrazeKit import BrazeUI final class BannerViewController: UIViewController { static let bannerPlacementID = "top-1" var bannerHeightConstraints: NSLayoutConstraint? lazy var contentView: UILabel = { let contentView = UILabel() contentView.text = "Your Content Here" contentView.textAlignment = .center contentView.translatesAutoresizingMaskIntoConstraints = false return contentView }() lazy var bannerView: BrazeBannerUI.BannerUIView = { var bannerView = BrazeBannerUI.BannerUIView( placementId: BannerViewController.bannerPlacementID, braze: AppDelegate.braze!, processContentUpdates: { [weak self] result in // Update layout properties when banner content has finished loading. DispatchQueue.main.async { guard let self else { return } switch result { case .success(let updates): if let height = updates.height { self.bannerView.isHidden = false self.bannerHeightConstraint?.constant = min(height, 80) } case .failure(let error): return } } } ) bannerView.translatesAutoresizingMaskIntoConstraints = false bannerView.isHidden = true return bannerView }() override func viewDidLoad() { super.viewDidLoad() self.view.addSubview(contentView) self.view.addSubview(bannerView) bannerHeightConstraint = bannerView.heightAnchor.constraint(equalToConstant: 0) NSLayoutConstraint.activate([ contentView.topAnchor.constraint(equalTo: self.view.safeAreaLayoutGuide.topAnchor), contentView.leadingAnchor.constraint(equalTo: self.view.safeAreaLayoutGuide.leadingAnchor), contentView.trailingAnchor.constraint(equalTo: self.view.safeAreaLayoutGuide.trailingAnchor), bannerView.topAnchor.constraint(equalTo: self.contentView.bottomAnchor), bannerView.leadingAnchor.constraint(equalTo: self.view.safeAreaLayoutGuide.leadingAnchor), bannerView.trailingAnchor.constraint(equalTo: self.view.safeAreaLayoutGuide.trailingAnchor), bannerView.bottomAnchor.constraint(equalTo: self.view.safeAreaLayoutGuide.bottomAnchor), bannerHeightConstraint!, ]) } } ``` !!step lines-AppDelegate.swift=14 #### 1. Enable debugging (optional) To make troubleshooting easier while developing, consider enabling debugging. !!step lines-AppDelegate.swift=20 #### 2. Refresh your placements After initializing the Braze SDK, `call requestBannersRefresh(placementIds: ["PLACEMENT_ID"])` to refresh Banner content at the start of each session. !!step lines-BannerViewController.swift=19-37 #### 3. Initialize the Banner and provide a callback Create a `BrazeBannerUI.BannerUIView` instance with your Braze object and placement ID, and provide a `processContentUpdates` callback to unhide the Banner and update its height constraint based on the provided content height. !!step lines-BannerViewController.swift=38-40 #### 4. Enable Auto Layout constraints Hide the Banner view by default, then disable autoresizing mask translation to enable Auto Layout constraints. !!step lines-BannerViewController.swift=43-58 #### 5. Anchor content and set height constraints Anchor your main content to the top using Auto Layout, and place the Banner view directly below it. Pin the Banner’s leading, trailing, and bottom edges to the safe area, and set an initial height constraint of `0` that will be updated when content loads. ```swift file=AppDelegate.swift import BrazeKit import BrazeUI class AppDelegate: UIResponder, UIApplicationDelegate { static var braze: Braze? = nil func application( _ application: UIApplication, didFinishLaunchingWithOptions launchOptions: [UIApplication.LaunchOptionsKey: Any]? ) -> Bool { // Braze configuration with your SDK API key and endpoint let configuration = Braze.Configuration(apiKey: "YOUR-API-TOKEN", endpoint: "YOUR-ENDPOINT") configuration.logger.level = .debug // Initialize Braze SDK instance AppDelegate.braze = Braze(configuration: configuration) // Request a banners refresh AppDelegate.braze?.banners.requestBannersRefresh(placementIds: ["top-1"]) return true } } ``` ```swift file=SampleApp.swift import SwiftUI @main struct SampleApp: App { // Bind the AppDelegate into the SwiftUI lifecycle @UIApplicationDelegateAdaptor(AppDelegate.self) var delegate var body: some Scene { WindowGroup { BannerSwiftUIView() } } } ``` ```swift file=BannerSwiftUIView.swift import BrazeKit import BrazeUI import SwiftUI @available(iOS 13.0, *) struct BannerSwiftUIView: View { static let bannerPlacementID = "top-1" @State var hasBannerForPlacement: Bool = false @State var contentHeight: CGFloat = 0 var body: some View { VStack { Text("Your Content Here") .frame(maxWidth: .infinity, maxHeight: .infinity) if let braze = AppDelegate.braze, hasBannerForPlacement { BrazeBannerUI.BannerView( placementId: BannerSwiftUIView.bannerPlacementID, braze: braze, processContentUpdates: { result in switch result { case .success(let updates): if let height = updates.height { self.contentHeight = height } case .failure: return } } ) .frame(height: min(contentHeight, 80)) } }.onAppear { AppDelegate.braze?.banners.getBanner( for: BannerSwiftUIView.bannerPlacementID, { banner in hasBannerForPlacement = banner != nil } ) } } } ``` !!step lines-AppDelegate.swift=13 #### 1. Enable debugging (optional) To make troubleshooting easier while developing, consider enabling debugging. !!step lines-AppDelegate.swift=19 #### 2. Refresh your placements After initializing the Braze SDK, call `requestBannersRefresh(placementIds: ["PLACEMENT_ID"])` to refresh Banner content at the start of each session. !!step lines-BannerSwiftUIView.swift=1-46 #### 3. Create a view component Create a reusable SwiftUI view component that displays available Banners and contains your main app content if needed. !!step lines-BannerSwiftUIView.swift=36-43 #### 4. Only display available Banners Only attempt to show `BrazeBannerUI.BannerView` if the SDK is initialized and Banner content exists for that user. In `.onAppear`, call `getBanner(for:placementID)` to set the state of `hasBannerForPlacement`. !!step lines-BannerSwiftUIView.swift=17-32 #### 5. Only show `BannerView` after it loads To avoid blank space in your UI, only show `BrazeBannerUI.BannerView` if a Banner is present and the SDK is initialized. !!step lines-BannerSwiftUIView.swift=23-32 #### 6. Dynamically update Banner height Use the `processContentUpdates` callback to fetch the Banner’s content height as soon as it loads. Update your SwiftUI state (`contentHeight`) and apply a `.frame(height:)` constraint using the provided height. !!step lines-BannerSwiftUIView.swift=34 #### 7. Limit the Banner height To ensure your Banner never exceeds the maximum height, apply a `.frame(height: min(contentHeight, 80))` modifier. This will keep your UI visually balanced regardless of the Banner's content. # Banners: Perguntas frequentes Source: /docs/pt-br/developer_guide/banners/faq/index.md # Frequently asked questions > These are answers to frequently asked questions about Banners in Braze. For more general information, see [About Banners](). ## When do Banner updates appear for users? Banners are refreshed with their latest data whenever you call the refresh method—there's no need to resend or update your Banner campaign. ## How many placements can I request in a session? In a single refresh request, you can request a maximum of 10 placements. For each one you request, Braze will return the highest-priority Banner a user is eligible for. Additional requests will return an error. For more information, see [Placement requests](). ## How many Banner campaigns can be active simultaneously? Each workspace can support up to 200 active Banner campaigns. If this limit is reached, you'll need to [archive or deactivate](https://www.braze.com/docs/pt-br/pt-br/user_guide/engagement_tools/messaging_fundamentals/about_statuses/#changing-the-status) an existing campaign before creating a new one. ## For campaigns sharing a placement, which Banner is displayed first? If a user qualifies for multiple Banner campaigns that share the same placement, the Banner with the highest priority will be displayed. For more information, see [Banner priority](). ## Can I use Banners in my existing Content Card feed? Banners are different from Content Cards, meaning you can’t use Banners and Content Cards in the same feed. To replace existing Content Card feeds with Banners, you’ll need to [create placements in your app or website](https://www.braze.com/docs/pt-br/pt-br/developer_guide/banners/placements/). ## Can Banners include video? The standard Banner composer supports images, text, and buttons. To include a video in a Banner, you could use a **Custom Code** block and render a video or embedded player in your app or website. ## Can I trigger a banner based on user actions? While Banners do not support [action-based delivery](https://www.braze.com/docs/pt-br/pt-br/user_guide/engagement_tools/campaigns/building_campaigns/delivery_types/triggered_delivery), you can target users based on their past actions using segmentation and priority. For example, to show a special Banner only to users who have completed a `purchase` event: 1. **Targeting:** In your campaign, target a segment of users who have performed the custom event `purchase` at least once. 2. **Priority:** If you have a general Banner for all users and this specific Banner for purchasers targeting the same placement, set the specific Banner's priority to **High** and the general Banner to **Medium** or **Low**. When the user starts a new session or refreshes Banners after performing the action, Braze evaluates their eligibility. If they match the "Purchase" segment, the high-priority Banner will be displayed. ## Can users dismiss a Banner? Yes. You can allow users to manually dismiss a Banner by turning on dismissal behavior in the Banner composer. See [Configure dismissal behavior](https://www.braze.com/docs/pt-br/pt-br/user_guide/channels/banners/create_a_banner/#dismiss-behavior) for details on turning on dismissal and customizing the dismiss button. Users can manually dismiss Banners only if dismissal behavior is enabled. If dismissal isn't enabled, you can control Banner visibility by managing user segment eligibility. When a user no longer meets the targeting criteria for a Banner campaign, they won't see it again on their next session. When a user dismisses a Banner, they're ineligible for that campaign by default. To let dismissed users see the Banner again, [configure re-eligibility](https://www.braze.com/docs/pt-br/pt-br/user_guide/channels/banners/create_a_banner/#re-eligibility) in the campaign's **Delivery Controls** step. Canvas Banner steps use Canvas re-entry settings to control re-eligibility instead. For example, if you display a promotional Banner until a user makes a purchase, logging an event such as `purchase_completed` can remove that user from the targeted segment, effectively hiding the Banner in subsequent sessions. ## Can I export Banners campaign analytics using the Braze API? Yes. You can use the [`/campaigns/data_series` endpoint](https://www.braze.com/docs/pt-br/pt-br/api/endpoints/export/campaigns/get_campaign_analytics/) to get data on how many Banner campaigns were viewed, clicked, or converted. ## When are users segmented? Users are segmented at the beginning of the session. If a campaign's targeted segments depend on custom attributes, custom events, or other targeting attributes, they must be present on the user at the beginning of the session. ## How can I compose Banners to ensure the lowest latency? The simpler the messaging in your Banner, the faster it will render. It’s best to test your Banner campaign against the expected latency for your use case. For example, be sure to test Liquid attributes like `catalog_items`. ## Are all Liquid tags supported? No. However, most Liquid tags are supported for Banner messages, except for `catalog_items` that are re-rendered using the [`:rerender` tag](https://www.braze.com/docs/pt-br/pt-br/user_guide/data/activation/catalogs/using_catalogs/#using-liquid). ## Can I capture click events? Yes. How click events are captured depends on how your Banner is rendered: - **Standard editor components:** If your Banner uses standard editor components (images, buttons, text), clicks are tracked automatically when using the SDK's insertion methods. - **Custom Code Blocks:** If you want to track clicks for elements within a Custom Code editor block, you must call `brazeBridge.logClick()` from within your custom HTML to track clicks. This applies even when using the SDK methods to insert and render the Banner. For the full reference, see [Custom code and JavaScript bridge for Banners](https://www.braze.com/docs/pt-br/pt-br/user_guide/message_building_by_channel/banners/custom_code/#javascript-bridge). - **Custom UI (headless):** If you're building a fully custom UI using the Banner's custom properties instead of rendering the Banner HTML, call `logClick()` on the Banner object from your application code. For more information, see [Logging clicks](https://www.braze.com/docs/pt-br/pt-br/developer_guide/banners/placements/#logging-clicks). # Cartões de Conteúdo no SDK do Braze Source: /docs/pt-br/developer_guide/content_cards/index.md # Cartões de conteúdo > Saiba mais sobre os Cartões de Conteúdo para o SDK do Braze, incluindo os diferentes modelos de dados e propriedades específicas de cartões disponíveis para seu aplicativo. **Tip:** Using Content Cards for banner-style messages? Try out [Banners](https://www.braze.com/docs/pt-br/pt-br/user_guide/message_building_by_channel/banners/)— perfect for inline, persistent in-app and web messages. **Note:** This guide uses code samples from the Braze Web SDK 4.0.0+. To upgrade to the latest Web SDK version, see [SDK Upgrade Guide](https://github.com/braze-inc/braze-web-sdk/blob/master/UPGRADE_GUIDE.md). ## Prerequisites Before you can use Content Cards, you'll need to [integrate the Braze Web SDK](https://www.braze.com/docs/pt-br/pt-br/developer_guide/sdk_integration/?sdktab=web) into your app. However, no additional setup is required. To build your own UI instead, see [Content Card Customization Guide](https://www.braze.com/docs/pt-br/pt-br/developer_guide/content_cards/). **Note:** Some ad blockers and browser privacy extensions can block the Braze Web SDK script or related network requests, which can prevent Content Cards from loading. If you're using the CDN integration method, consider switching to the [NPM integration method](https://www.braze.com/docs/pt-br/pt-br/developer_guide/sdk_integration/?subtab=package%20manager&sdktab=web), which stores SDK libraries locally on your website and can avoid some ad-blocker-related issues. ## Standard feed UI To use the included Content Cards UI, you'll need to specify where to show the feed on your website. In this example, we have a `

` in which we want to place the Content Cards feed. We'll use three buttons to hide, show, or toggle (hide or show based on its current state) the feed. ```html ``` When using the `toggleContentCards(parentNode, filterFunction)` and `showContentCards(parentNode, filterFunction)` methods, if no arguments are provided, all Content Cards will be shown in a fixed-position sidebar on the right-hand side of the page. Otherwise, the feed will be placed in the specified `parentNode` option. |Parameters | Description | |---|---| |`parentNode` | The HTML node to render the Content Cards into. If the parent node already has a Braze Content Cards view as a direct descendant, the existing Content Cards will be replaced. For example, you should pass in `document.querySelector(".my-container")`.| |`filterFunction` | A filter or sort function for cards displayed in this view. Invoked with the array of `Card` objects, sorted by `{pinned, date}`. Expected to return an array of sorted `Card` objects to render for this user. If omitted, all cards will be displayed. | {: .reset-td-br-1 .reset-td-br-2 aria-label="Standard feed UI" } [See the SDK reference docs](https://js.appboycdn.com/web-sdk/latest/doc/modules/braze.html#togglecontentcards) for more information on Content Card toggling. ## Testing Content Cards on the web You can test your Content Cards integration using your browser's developer tools. 1. Create a Content Card campaign and target your test user. 2. Log in to the website that has your Web SDK integration. 3. Open your browser console. For Chrome, right-click the page, select **Inspect**, then select the **Console** tab. 4. Run these commands in the console: - `window.braze.getCachedContentCards()` - `window.braze.toggleContentCards()` ## Card types and properties The Content Cards data model is available in the Web SDK and offers the following Content Card types: [ImageOnly](https://js.appboycdn.com/web-sdk/latest/doc/classes/braze.imageonly.html), [CaptionedImage](https://js.appboycdn.com/web-sdk/latest/doc/classes/braze.captionedimage.html), and [ClassicCard](https://js.appboycdn.com/web-sdk/latest/doc/classes/braze.classiccard.html). Each type inherits common properties from a base model [Card](https://js.appboycdn.com/web-sdk/latest/doc/classes/braze.card.html) and has the following additional properties. **Tip:** To log Content Card data, see [Logging analytics](https://www.braze.com/docs/pt-br/pt-br/developer_guide/content_cards/logging_analytics/). ### Base card model All Content Cards have these shared properties: |Property|Description| |---|---| | `expiresAt` | The UNIX timestamp of the card's expiration time.| | `extras`| (Optional) Key-value pair data formatted as a string object with a value string. | | `id` | (Optional) The id of the card. This will be reported back to Braze with events for analytics purposes. | | `pinned` | This property reflects if the card was set up as "pinned" in the dashboard.| | `updated` | The UNIX timestamp of when this card was last modified. | | `viewed` | This property reflects whether the user viewed the card or not.| | `isControl` | This property is `true` when a card is a "control" group within an A/B test.| {: .reset-td-br-1 .reset-td-br-2 aria-label="Base card model" } ### Image only [ImageOnly](https://js.appboycdn.com/web-sdk/latest/doc/classes/braze.imageonly.html) cards are clickable full-sized images. |Property|Description| |---|---| | `aspectRatio` | The aspect ratio of the card's image and serves as a hint before image loading completes. Note that the property may not be supplied in certain circumstances. | | `categories` | This property is purely for organization in your custom implementation; these categories can be set in the dashboard composer. | | `clicked` | This property indicates whether this card has ever been clicked on this device. | | `created` | The UNIX timestamp of the card's creation time from Braze. | | `dismissed` | This property indicates if this card has been dismissed. | | `dismissible` | This property reflects if the user can dismiss the card, removing it from view. | | `imageUrl` | The URL of the card's image.| | `linkText` | The display text for the URL. | | `url` | The URL that will be opened after the card is clicked on. | {: .reset-td-br-1 .reset-td-br-2 aria-label="Image only" } ### Captioned image [CaptionedImage](https://js.appboycdn.com/web-sdk/latest/doc/classes/braze.captionedimage.html) cards are clickable, full-sized images with accompanying descriptive text. |Property|Description| |---|---| | `aspectRatio` | The aspect ratio of the card's image and serves as a hint before image loading completes. Note that the property may not be supplied in certain circumstances. | | `categories` | This property is purely for organization in your custom implementation; these categories can be set in the dashboard composer. | | `clicked` | This property indicates whether this card has ever been clicked on this device. | | `created` | The UNIX timestamp of the card's creation time from Braze. | | `dismissed` | This property indicates if this card has been dismissed. | | `dismissible` | This property reflects if the user can dismiss the card, removing it from view. | | `imageUrl` | The URL of the card's image.| | `linkText` | The display text for the URL. | | `title` | The title text for this card. | | `url` | The URL that will be opened after the card is clicked on. | {: .reset-td-br-1 .reset-td-br-2 aria-label="Captioned image" } ### Classic The [ClassicCard](https://js.appboycdn.com/web-sdk/latest/doc/classes/braze.classiccard.html) model can contain an image with no text or a text with image. |Property|Description| |---|---| | `aspectRatio` | The aspect ratio of the card's image and serves as a hint before image loading completes. Note that the property may not be supplied in certain circumstances. | | `categories` | This property is purely for organization in your custom implementation; these categories can be set in the dashboard composer. | | `clicked` | This property indicates whether this card has ever been clicked on this device. | | `created` | The UNIX timestamp of the card's creation time from Braze. | | `description` | The body text for this card. | | `dismissed` | This property indicates if this card has been dismissed. | | `dismissible` | This property reflects if the user can dismiss the card, removing it from view. | | `imageUrl` | The URL of the card's image.| | `linkText` | The display text for the URL. | | `title` | The title text for this card. | | `url` | The URL that will be opened after the card is clicked on. | {: .reset-td-br-1 .reset-td-br-2 aria-label="Classic" } ## Control group If you use the default Content Cards feed, impressions and clicks will be automatically tracked. If you use a custom integration for Content Cards, you need need [log impressions](https://www.braze.com/docs/pt-br/pt-br/developer_guide/content_cards/logging_analytics/) when a Control Card would have been seen. As part of this effort, make sure to handle Control cards when logging impressions in an A/B test. These cards are blank, and while they aren’t seen by users, you should still log impressions in order to compare how they perform against non-Control cards. To determine if a Content Card is in the Control group for an A/B test, check the `card.isControl` property (Web SDK v4.5.0+) or check if the card is a `ControlCard` instance (`card instanceof braze.ControlCard`). ## Card methods ### Default feed methods Use these methods when displaying Content Cards using the Braze default feed UI: |Method | Description | |---|---| |[`showContentCards`](https://js.appboycdn.com/web-sdk/latest/doc/modules/braze.html#showcontentcards)| Displays the default Content Cards feed. Renders cards into a provided `parentNode` HTML element, or as a fixed-position sidebar on the right side of the page if no element is given. Accepts an optional `filterFunction` to sort or filter cards before display. | |[`hideContentCards`](https://js.appboycdn.com/web-sdk/latest/doc/modules/braze.html#hidecontentcards)| Hides the default Content Cards feed if it is currently showing. | |[`toggleContentCards`](https://js.appboycdn.com/web-sdk/latest/doc/modules/braze.html#togglecontentcards)| Shows the default Content Cards feed if it is hidden, or hides it if it is visible. If you need to display multiple Content Card feeds simultaneously, use `showContentCards` and `hideContentCards` instead. | {: .reset-td-br-1 .reset-td-br-2 aria-label="Default feed methods" } ### Custom feed methods Use these methods when building your own Content Card UI: |Method | Description | |---|---| |[`subscribeToContentCardsUpdates`](https://js.appboycdn.com/web-sdk/latest/doc/modules/braze.html#subscribetocontentcardsupdates)| Registers a callback function that is invoked whenever Content Cards are updated for the current user, such as on session start. Use this as the primary way to receive card data for your custom feed. Must be called before `openSession()` to receive updates on the initial session. | |[`getCachedContentCards`](https://js.appboycdn.com/web-sdk/latest/doc/modules/braze.html#getcachedcontentcards)| Returns all currently available cards from the most recent Content Cards refresh. Use this to immediately display cards on page load without waiting for a new server request, such as when the user returns to a page during an active session. | |[`requestContentCardsRefresh`](https://js.appboycdn.com/web-sdk/latest/doc/modules/braze.html#requestcontentcardsrefresh)| Requests an immediate refresh of Content Cards from Braze servers. By default, cards refresh on session start and when the default feed is reopened. Use this to force a refresh at other times, such as after a specific user action. Be aware of [rate limits](https://www.braze.com/docs/pt-br/pt-br/developer_guide/content_cards/customizing_cards/feed/#rate-limit). | |[`logContentCardImpressions`](https://js.appboycdn.com/web-sdk/latest/doc/modules/braze.html#logcontentcardimpressions)| Logs impression events for an array of cards. Call this when cards are rendered and visible to the user. Required for accurate campaign reporting when using a custom UI, as impressions are not tracked automatically outside the default feed. | |[`logContentCardClick`](https://js.appboycdn.com/web-sdk/latest/doc/modules/braze.html#logcontentcardclick)| Logs a click event for a single card. Call this when a user interacts with a card in your custom UI. Required for accurate campaign reporting, as clicks are not tracked automatically outside the default feed. | |[`handleBrazeAction`](https://js.appboycdn.com/web-sdk/latest/doc/modules/braze.html#handlebrazeaction)| Processes a card's URL and executes the configured on-click action, including Braze actions (`brazeActions://` URLs) and standard URL navigation. Call this in your card click handler to ensure on-click behaviors configured in the Braze dashboard are executed. | |[`dismissCard`](https://js.appboycdn.com/web-sdk/latest/doc/classes/braze.card.html#dismisscard)| Programmatically dismisses a card, removing it from the user's feed. Use this to allow users to dismiss cards in your custom UI. | {: .reset-td-br-1 .reset-td-br-2 aria-label="Custom feed methods" } For more details, refer to the [SDK reference documentation](https://js.appboycdn.com/web-sdk/latest/doc/modules/braze.html). ## Best practices ### Call methods in the correct order For custom feeds, Content Cards refresh only on session start if `subscribeToContentCardsUpdates()` is called before `openSession()`. Call your Braze methods in this order: ```javascript import * as braze from "@braze/web-sdk"; // Step 1: Initialize the SDK braze.initialize("YOUR-API-KEY", { baseUrl: "YOUR-SDK-ENDPOINT" }); // Step 2: Subscribe to card updates braze.subscribeToContentCardsUpdates((updates) => { const cards = updates.cards; renderCards(cards); }); // Step 3: Identify the user braze.changeUser("USER_ID"); // Step 4: Start the session braze.openSession(); ``` ### Use cached cards to persist content across page loads Because `subscribeToContentCardsUpdates()` invokes only its callback when there are new updates (such as on session start), cards can disappear from your custom feed if a user refreshes the page mid-session. To prevent this, use `getCachedContentCards()` to immediately render cards from the local cache, alongside your subscription for new updates: ```javascript import * as braze from "@braze/web-sdk"; function renderCards(cards) { const container = document.getElementById("content-cards"); container.textContent = ""; const displayedCards = []; cards.forEach(card => { if (card instanceof braze.ClassicCard || card instanceof braze.CaptionedImage) { const cardElement = document.createElement("div"); const h3 = document.createElement("h3"); h3.textContent = card.title || ""; cardElement.appendChild(h3); const p = document.createElement("p"); p.textContent = card.description || ""; cardElement.appendChild(p); if (card.imageUrl) { const img = document.createElement("img"); img.src = card.imageUrl; img.alt = card.title || ""; cardElement.appendChild(img); } if (card.url) { cardElement.addEventListener("click", () => { braze.logContentCardClick(card); braze.handleBrazeAction(card.url); }); } container.appendChild(cardElement); displayedCards.push(card); } }); if (displayedCards.length > 0) { braze.logContentCardImpressions(displayedCards); } } // Display cached cards immediately const cached = braze.getCachedContentCards(); if (cached && cached.cards.length > 0) { renderCards(cached.cards); } // Subscribe to future updates braze.subscribeToContentCardsUpdates((updates) => { renderCards(updates.cards); }); ``` ### Log analytics for custom feeds When using a custom UI, impressions, clicks, and dismissals are not tracked automatically. You must log each event manually: - **Impressions:** Call `logContentCardImpressions([card1, card2, ...])` with an array of card objects when cards become visible to the user. - **Clicks:** Call `logContentCardClick(card)` when a user interacts with a card. - **On-click behavior:** Call `handleBrazeAction(card.url)` to execute the card's configured on-click action (such as navigating to a URL or logging a custom event). **Warning:** The argument passed to `logContentCardClick()` must be an original Braze `Card` object. If you transform or reconstruct the card data (for example, by serializing and deserializing), clicks are not logged and you see the error: "card must be a Card object." ## Using Google Tag Manager Google Tag Manager works by injecting the [Braze CDN](https://www.braze.com/docs/pt-br/pt-br/developer_guide/platform_integration_guides/web/initial_sdk_setup#install-cdn) (a version of our Web SDK) directly into your website code, which means that all SDK methods are available just as if you had integrated the SDK without Google Tag Manager, except when implementing Content Cards. ### Setting up Content Cards For a standard integration of the Content Card feed, you can use a **Custom HTML** tag in Google Tag Manager. Add the following to your Custom HTML tag, which will activate the standard Content Card feed: ```html ``` ![Tag Configuration in Google Tag Manager of a Custom HTML tag that shows the Content Card feed.](https://www.braze.com/docs/pt-br/pt-br/assets/img/web-gtm/gtm_content_cards.png?0568575182a8f9fbe2e5acfd37f9a3c4) For more freedom over customizing the appearance of Content Cards and their feed, you can directly integrate Content Cards into your native website. There are two approaches you can take with this: using the standard feed UI or creating a custom feed UI. When implementing the [standard feed UI](https://www.braze.com/docs/pt-br/pt-br/developer_guide/platform_integration_guides/web/content_cards/integration/#standard-feed-ui), Braze methods must have `window.` added to the start of the method. For example, `braze.showContentCards` should instead be `window.braze.showContentCards`. For [custom feed](https://www.braze.com/docs/pt-br/pt-br/developer_guide/content_cards/creating_cards/) styling, the steps are the same as if you had integrated the SDK without GTM. For example, if you want to customize the width of the Content Card feed, you can paste the following into your CSS file: ```css body .ab-feed { width: 800px; } ``` ### Upgrading templates {#upgrading} To upgrade to the latest version of the Braze Web SDK, take the following three steps in your Google Tag Manager dashboard: 1. **Update tag template**
Go to the **Templates** page within your workspace. Here you should see an icon indicating an update is available.

![Templates page showing an update is available](https://www.braze.com/docs/pt-br/pt-br/assets/img/web-gtm/gtm-update-available.png?f36c891c9e7be7f37f873e17517a827b)

Click that icon and after reviewing the change, click to **Accept Update**.

![A screen comparing the old and new tag templates with a button to "Accept Update"](https://www.braze.com/docs/pt-br/pt-br/assets/img/web-gtm/gtm-accept-update.png?417cfc6f52f25fc1953509c10e637ed1)

2. **Update version number**
Once your tag template has been updated, edit the Braze Initialization Tag, and update the SDK version to the most recent `major.minor` version. For example, if the latest version is `4.1.2`, enter `4.1`. You can view a list of SDK versions in our [changelog](https://github.com/braze-inc/braze-web-sdk/blob/master/CHANGELOG.md).

![Braze Initialization Template with an input field to change the SDK Version](https://www.braze.com/docs/pt-br/pt-br/assets/img/web-gtm/gtm-version-number.png?9487bc3d9318863f2899478c0265715f)

3. **QA and publish**
Verify the new SDK version is working using Google Tag Manager's [debugging tool](https://support.google.com/tagmanager/answer/6107056?hl=en) prior to publishing an update to your tag container. ### Troubleshooting {#troubleshooting} #### Enable tag debugging {#debugging} Each Braze tag template has an optional **GTM Tag Debugging** checkbox which can be used to log debug messages to your web page's JavaScript console. ![Google Tag Manager's Debug tool](https://www.braze.com/docs/pt-br/pt-br/assets/img/web-gtm/gtm-tag-debugging.png?7389da92ab6dd818760e71b6f48dfbab) #### Enter debug mode Another way to help debug your Google Tag Manager integration is using Google's [Preview mode](https://support.google.com/tagmanager/answer/6107056) feature. This will help identify what values are being sent from your web page's data layer to each triggered Braze tag and will also explain which tags were or were not triggered. ![The Braze Initialization Tag summary page provides an overview of the tag, including information on which tags were triggered.](https://www.braze.com/docs/pt-br/pt-br/assets/img/web-gtm/gtm-debug-mode.png?f7a1f3c237c28bc521087754a40561f3) #### Verify tag sequencing for custom events {#tag-sequencing} If custom events or other actions aren't logging in Braze, a common cause is a race condition where an action tag (such as **Custom Event** or **Purchase**) fires before the **Braze Initialization** tag has completed. To fix this, configure [tag sequencing](https://support.google.com/tagmanager/answer/6238868) in GTM: 1. Open the action tag that isn't logging correctly. 2. Under **Advanced Settings** > **Tag Sequencing**, select **A tag that fires before \[this tag\]**. 3. Choose your **Braze Initialization** tag as the setup tag. This ensures the SDK is fully initialized before any action tags attempt to send data to Braze. #### Enable verbose logging To capture detailed logs for troubleshooting, you can enable verbose logging on your Google Tag Manager integration. These logs will appear in the **Console** tab of your browser's [developer tools](https://developer.mozilla.org/en-US/docs/Learn/Common_questions/What_are_browser_developer_tools). In your Google Tag Manager integration, navigate to your Braze Initialization Tag and select **Enable Web SDK Logging**. ![The Braze Initialization Tag summary page with the option to Enable Web SDK Logging turned on.](https://www.braze.com/docs/pt-br/pt-br/assets/img/web-gtm/gtm_verbose_logging.png?c5d9946843f312420b2b6e00ea669647) [changelog]: https://github.com/braze-inc/braze-web-sdk/blob/master/CHANGELOG.md ## Prerequisites Before you can use Braze Content Cards, you'll need to integrate the [Braze Android SDK](https://www.braze.com/docs/pt-br/pt-br/developer_guide/sdk_integration/?sdktab=android) into your app. However, no additional setup is required. ## Google fragments In Android, the Content Cards feed is implemented as a [fragment](https://developer.android.com/guide/components/fragments.html) available in the Braze Android UI project. The [`ContentCardsFragment`](https://braze-inc.github.io/braze-android-sdk/kdoc/braze-android-sdk/com.braze.ui.contentcards/-content-cards-fragment/index.html) class will automatically refresh and display the contents of the Content Cards and log usage analytics. The cards that can appear in a user's `ContentCards` are created on the Braze dashboard. To learn how to add a fragment to an activity, see [Google's fragments documentation](https://developer.android.com/guide/fragments#Adding). ## Card types and properties The Content Cards data model is available in the Android SDK and offers the following unique Content Card types. Each type shares a base model, which allows them to inherit common properties from the base model, in addition to having their own unique properties. For full reference documentation, see [`com.braze.models.cards`](https://braze-inc.github.io/braze-android-sdk/kdoc/braze-android-sdk/com.braze.models.cards/index.html). ### Base card model {#base-card-for-android} The [base card](https://braze-inc.github.io/braze-android-sdk/kdoc/braze-android-sdk/com.braze.models.cards/-card/index.html) model provides foundational behavior for all cards. |Property | Description | |---|---| |`getId()` | Returns the card's ID set by Braze.| |`getViewed()` | Returns a boolean reflects if the card is read or unread by the user.| |`getExtras()` | Returns a map of key-value extras for this card.| |`getCreated()` | Returns the unix timestamp of the card's creation time from Braze.| |`isPinned` | Returns a boolean that reflects whether the card is pinned.| |`getOpenUriInWebView()` | Returns a boolean that reflects whether Uris for this card should be opened
in the Braze WebView or not.| |`getExpiredAt()` | Gets the expiration date of the card.| |`isRemoved()` | Returns a boolean that reflects whether the end user has dismissed this card.| |`isDismissibleByUser()` | Returns a boolean that reflects whether the card is dismissible by the user.| |`isClicked()` | Returns a boolean that reflects the clicked state of this card.| |`isDismissed` | Returns a boolean that reflects whether the card has been dismissed. Set to `true` to mark the card as dismissed. If a card is already marked as dismissed, it cannot be marked as dismissed again.| |`isControl()` | Returns a boolean if this card is a control card and should not be rendered.| {: .reset-td-br-1 .reset-td-br-2 aria-label="Base card model #base-card-for-android" } ### Image only {#banner-image-card-for-android} [Image only cards](https://braze-inc.github.io/braze-android-sdk/kdoc/braze-android-sdk/com.braze.models.cards/-image-only-card/index.html) are clickable full-sized images. |Property | Description | |---|---| |`getImageUrl()` | Returns the URL of the card's image.| |`getUrl()` | Returns the URL that will be opened after the card is clicked. It can be a HTTP(s) URL or a protocol URL.| |`getDomain()` | Returns link text for the property URL.| {: .reset-td-br-1 .reset-td-br-2 aria-label="Image only #banner-image-card-for-android" } ### Captioned image {#captioned-image-card-for-android} [Captioned image cards](https://braze-inc.github.io/braze-android-sdk/kdoc/braze-android-sdk/com.braze.models.cards/-captioned-image-card/index.html) are clickable, full-sized images with accompanying descriptive text. |Property | Description | |---|---| |`getImageUrl()` | Returns the URL of the card's image.| |`getTitle()` | Returns the title text for the card.| |`getDescription()` | Returns the body text for the card.| |`getUrl()` | Returns the URL that will be opened after the card is clicked. It can be a HTTP(s) URL or a protocol URL.| |`getDomain()` | Returns the link text for the property URL. | {: .reset-td-br-1 .reset-td-br-2 aria-label="Captioned image #captioned-image-card-for-android" } ### Classic {#text-Announcement-card-for-android} A classic card without an image included will result in a [text announcement card](https://braze-inc.github.io/braze-android-sdk/kdoc/braze-android-sdk/com.braze.models.cards/-text-announcement-card/index.html). If an image is included, you will receive a [short news card](https://braze-inc.github.io/braze-android-sdk/kdoc/braze-android-sdk/com.braze.models.cards/-short-news-card/index.html). |Property | Description | |---|---| |`getTitle()` | Returns the title text for the card. | |`getDescription()` | Returns the body text for the card. | |`getUrl()` | Returns the URL that will be opened after the card is clicked. It can be a HTTP(s) URL or a protocol URL. | |`getDomain()` | Returns the link text for the property URL. | |`getImageUrl()` | Returns the URL of the card's image, applies only to the classic Short News Card. | |`isDismissed` | Returns a boolean that reflects whether the card has been dismissed. Set to `true` to mark the card as dismissed. If a card is already marked as dismissed, it cannot be marked as dismissed again. | {: .reset-td-br-1 .reset-td-br-2 aria-label="Classic #text-Announcement-card-for-android" } ## Card methods All [`Card`](https://braze-inc.github.io/braze-android-sdk/kdoc/braze-android-sdk/com.braze.models.cards/index.html) data model objects offer the following analytics methods for logging user events to Braze servers. |Method | Description | |---|---| |`logImpression()` | Manually log an impression to Braze for a particular card. | |`logClick()` | Manually log a click to Braze for a particular card. | {: .reset-td-br-1 .reset-td-br-2 aria-label="Card methods" } ## Prerequisites Before you can use Content Cards, you'll need to integrate the [Braze Swift SDK](https://www.braze.com/docs/pt-br/pt-br/developer_guide/sdk_integration/?sdktab=swift) into your app. However, no additional setup is required. ## View controller contexts The default Content Cards UI can be integrated from the `BrazeUI` library of the Braze SDK. Create the Content Cards view controller using the `braze` instance. If you wish to intercept and react to the Content Card UI lifecycle, implement [`BrazeContentCardUIViewControllerDelegate`](https://braze-inc.github.io/braze-swift-sdk/documentation/brazeui/brazecontentcarduiviewcontrollerdelegate) as the delegate for your `BrazeContentCardUI.ViewController`. **Note:** For more information about iOS view controller options, refer to the [Apple developer documentation](https://developer.apple.com/documentation/uikit/view_controllers/showing_and_hiding_view_controllers). The `BrazeUI` library of the Swift SDK provides two default view controller contexts: [navigation](#swift_navigation) or [modal](#swift_modal). This means you can integrate Content Cards in these contexts by adding a few lines of code to your app or site. Both views offer customization and styling options as described in the [customization guide](https://www.braze.com/docs/pt-br/pt-br/developer_guide/customization_guides/content_cards/customizing_styles/?tab=ios). You can also create a custom Content Card view controller instead of using the standard Braze one for even more customization options—refer to the [Content Cards UI tutorial](https://braze-inc.github.io/braze-swift-sdk/tutorials/braze/c2-contentcardsui/) for an example. **Important:** To handle control variant Content Cards in your custom UI, pass in your [`Braze.ContentCard.Control`](https://braze-inc.github.io/braze-swift-sdk/documentation/brazekit/braze/contentcard/control(_:)) object, then call the `logImpression` method as you would with any other Content Card type. The object will implicitly log a control impression to inform our analytics of when a user would have seen the control card. ### Navigation A navigation controller is a view controller that manages one or more child view controllers in a navigation interface. Here is an example of pushing a `BrazeContentCardUI.ViewController` instance into a navigation controller: ```swift func pushViewController() { guard let braze = AppDelegate.braze else { return } let contentCardsController = BrazeContentCardUI.ViewController(braze: braze) // Implement and set `BrazeContentCardUIViewControllerDelegate` if you wish to intercept click actions. contentCardsController.delegate = self self.navigationController?.pushViewController(contentCardsController, animated: true) } ``` ```objc - (void)pushViewController { BRZContentCardUIViewController *contentCardsController = [[BRZContentCardUIViewController alloc] initWithBraze:self.braze]; // Implement and set `BrazeContentCardUIViewControllerDelegate` if you wish to intercept click actions. [contentCardsController setDelegate:self]; [self.navigationController pushViewController:contentCardsController animated:YES]; } ``` ### Modal Use modal presentations to create temporary interruptions in your app’s workflow, such as prompting the user for important information. This model view has a navigation bar on top and a **Done** button on the side of the bar. Here is an example of pushing a `BrazeContentCard.ViewController` instance into a modal controller: ```swift func presentModalViewController() { guard let braze = AppDelegate.braze else { return } let contentCardsModal = BrazeContentCardUI.ModalViewController(braze: braze) // Implement and set `BrazeContentCardUIViewControllerDelegate` if you wish to intercept click actions. contentCardsModal.viewController.delegate = self self.navigationController?.present(contentCardsModal, animated: true, completion: nil) } ``` ```objc - (void)presentModalViewController { BRZContentCardUIModalViewController *contentCardsModal = [[BRZContentCardUIModalViewController alloc] initWithBraze:AppDelegate.braze]; // Implement and set `BrazeContentCardUIViewControllerDelegate` if you wish to intercept click actions. [contentCardsModal.viewController setDelegate:self]; [self.navigationController presentViewController:contentCardsModal animated:YES completion:nil]; } ``` For example usage of `BrazeUI` view controllers, check out the corresponding Content Cards UI samples in our [Examples app](https://github.com/braze-inc/braze-swift-sdk/tree/main/Examples). ## Base card model The Content Cards data model is available in the `BrazeKit` module of the Braze Swift SDK. This module contains the following Content Card types, which are an implementation of the `Braze.ContentCard` type. For a full list of Content Card properties and their usage, see [`ContentCard` class](https://braze-inc.github.io/braze-swift-sdk/documentation/brazekit/braze/contentcard). - Image only - Captioned image - Classic - Classic image - Control To access the Content Cards data model, call `contentCards.cards` on your `braze` instance. See [Logging analytics](https://www.braze.com/docs/pt-br/pt-br/developer_guide/content_cards/logging_analytics/) for more information on subscribing to card data. **Note:** Keep in mind, `BrazeKit` offers an alternative [`ContentCardRaw`](https://braze-inc.github.io/braze-swift-sdk/documentation/brazekit/braze/contentcardraw) class for Objective-C compatibility. ## Card methods Each card is initialized with a `Context` object, which contains various methods for managing your card's state. Call these methods when you want to modify the corresponding state property on a particular card object. | Method | Description | |--------------------------------------|------------------------------------------------------------------------------------------------------------------------------------------| | `card.context?.logImpression()` | Log the content card impression event. | | `card.context?.logClick()` | Log the content card click event. | | `card.context?.processClickAction()` | Process a given [`ClickAction`](https://braze-inc.github.io/braze-swift-sdk/documentation/brazekit/braze/contentcard/clickaction) input. | | `card.context?.logDismissed()` | Log the content card dismissed event. | | `card.context?.logError()` | Log an error related to the content card. | | `card.context?.loadImage()` | Load a given content card image from a URL. This method can be nil when the content card does not have an image. | {: .reset-td-br-1 .reset-td-br-2 aria-label="Card methods" } For more details, refer to the [`Context` class documentation](https://braze-inc.github.io/braze-swift-sdk/documentation/brazekit/braze/contentcardraw/context-swift.class) ## Prerequisites Before you can use this feature, you'll need to [integrate the Cordova Braze SDK](https://www.braze.com/docs/pt-br/pt-br/developer_guide/sdk_integration/?sdktab=cordova). ## Card Feeds The Braze SDK includes a default card feed. To show the default card feed, you can use the `launchContentCards()` method. This method handles all analytics tracking, dismissals, and rendering for a user's Content Cards. ## Content Cards You can use these additional methods to build a custom Content Cards Feed within your app: |Method | Description | |---|---| |`requestContentCardsRefresh()`|Sends a background request to request the latest Content Cards from the Braze SDK server.| |`getContentCardsFromServer(successCallback, errorCallback)`|Retrieves Content Cards from the Braze SDK. This will request the latest Content Cards from the server and return the list of cards upon completion.| |`getContentCardsFromCache(successCallback, errorCallback)`|Retrieves Content Cards from the Braze SDK. This will return the latest list of cards from the local cache, which was updated at the last refresh.| |`logContentCardClicked(cardId)`|Logs a click for the given Content Card ID.| |`logContentCardImpression(cardId)`|Logs an impression for the given Content Card ID.| |`logContentCardDismissed(cardId)`|Logs a dismissal for the given Content Card ID.| {: .reset-td-br-1 .reset-td-br-2 aria-label="Content Cards" } ## About Flutter Content Cards The Braze SDK includes a default card feed to get you started with Content Cards. To show the card feed, you can use the `braze.launchContentCards()` method. The default card feed included with the Braze SDK will handle all analytics tracking, dismissals, and rendering for a user's Content Cards. ## Prerequisites Before you can use this feature, you'll need to [integrate the Flutter Braze SDK](https://www.braze.com/docs/pt-br/pt-br/developer_guide/sdk_integration/?sdktab=flutter). ## Card methods You can use these additional methods to build a custom Content Cards Feed within your app by using the following methods available on the [plugin public interface](https://github.com/braze-inc/braze-flutter-sdk/blob/master/lib/braze_plugin.dart): | Method | Description | | ---------------------------------------------- | ------------------------------------------------------------------------------------------------------ | | `braze.requestContentCardsRefresh()` | Requests the latest Content Cards from the Braze SDK server. | | `braze.logContentCardClicked(contentCard)` | Logs a click for the given Content Card object. | | `braze.logContentCardImpression(contentCard)` | Logs an impression for the given Content Card object. | | `braze.logContentCardDismissed(contentCard)` | Logs a dismissal for the given Content Card object. | {: .reset-td-br-1 .reset-td-br-2 aria-label="Card methods" } ## Receiving Content Card data To receive Content Card data in your Flutter app, the `BrazePlugin` supports sending Content Card data by using [Dart Streams](https://dart.dev/tutorials/language/streams). The `BrazeContentCard` [object](https://pub.dev/documentation/braze_plugin/latest/braze_plugin/BrazeContentCard-class.html) supports a subset of fields available in the native model objects, including `description`, `title`, `image`, `url`, `extras`, and more. ### Listen for Content Card data in the Dart layer To receive Content Card data in the Dart layer, use the code below to create a `StreamSubscription` and call `braze.subscribeToContentCards()`. Remember to `cancel()` the stream subscription when it is no longer needed. ```dart // Create stream subscription StreamSubscription contentCardsStreamSubscription; contentCardsStreamSubscription = braze.subscribeToContentCards((List contentCards) { // Handle Content Cards } // Cancel stream subscription contentCardsStreamSubscription.cancel(); ``` For an example, see [main.dart](https://github.com/braze-inc/braze-flutter-sdk/blob/master/example/lib/main.dart) in the Braze Flutter SDK sample application. ### Forward Content Card data from the native iOS layer Content Card data is automatically forwarded from both the Android and iOS native layers. No additional setup is required. If you're using Flutter SDK 17.1.0 or earlier, Content Card data forwarding from the iOS native layer requires manual setup. Your application likely contains a `contentCards.subscribeToUpdates` callback that calls `BrazePlugin.processContentCards(contentCards)`. To migrate to Flutter SDK 18.0.0, remove the `BrazePlugin.processContentCards(_:)` call—data forwarding is now handled automatically. For an example, see [AppDelegate.swift](https://github.com/braze-inc/braze-flutter-sdk/blob/master/example/ios/Runner/AppDelegate.swift) in the Braze Flutter SDK sample application. #### Replaying the callback for Content Cards To store any Content Cards triggered before the callback is available and replay them after it is set, add the following entry to the `customConfigs` map when initializing the `BrazePlugin`: ```dart BrazePlugin braze = new BrazePlugin(customConfigs: {replayCallbacksConfigKey: true}); ``` ## About React Native Content Cards The Braze SDKs include a default card feed to get you started with Content Cards. To show the card feed, you can use the `Braze.launchContentCards()` method. The default card feed included with the Braze SDK will handle all analytics tracking, dismissals, and rendering for a user's Content Cards. ## Prerequisites Before you can use this feature, you'll need to [integrate the React Native Braze SDK](https://www.braze.com/docs/pt-br/pt-br/developer_guide/sdk_integration/?sdktab=react%20native). ## Cards methods To build your own UI, you can get a list of available cards, and listen for updates to cards: ```javascript // Set initial cards const [cards, setCards] = useState([]); // Listen for updates as a result of card refreshes, such as: // a new session, a manual refresh with `requestContentCardsRefresh()`, or after the timeout period Braze.addListener(Braze.Events.CONTENT_CARDS_UPDATED, async (update) => { setCards(update.cards); }); // Manually trigger a refresh of cards Braze.requestContentCardsRefresh(); ``` **Important:** If you choose to build your own UI to display cards, you must call `logContentCardImpression` in order to receive analytics for those cards. This includes `control` cards, which must be tracked even though they are not displayed to the user. You can use these additional methods to build a custom Content Cards Feed within your app: | Method | Description | | ---------------------------------------- | ------------------------------------------------------------------------------------------------------ | | `launchContentCards()` | Launches the Content Cards UI element. | | `requestContentCardsRefresh()` | Requests the latest Content Cards from the Braze SDK server. The resulting list of cards is passed to each of the previously registered [content card event listeners](#reactnative_cards-methods). | | `getContentCards()` | Retrieves Content Cards from the Braze SDK. This returns a promise that resolves with the latest list of cards from the server. | | `getCachedContentCards()` | Returns the most recent Content Cards array from the cache. | | `logContentCardClicked(cardId)` | Logs a click for the given Content Card ID. This method is used only for analytics. To execute the click action, call `processContentCardClickAction(cardId)` in addition. | | `logContentCardImpression(cardId)` | Logs an impression for the given Content Card ID. | | `logContentCardDismissed(cardId)` | Logs a dismissal for the given Content Card ID. | | `processContentCardClickAction(cardId)` | Perform the action of a particular card. | {: .reset-td-br-1 .reset-td-br-2 aria-label="Cards methods" } ## Card types and properties The Content Cards data model is available in the React Native SDK and offers the following Content Cards card types: [Image Only](#image-only), [Captioned Image](#captioned-image), and [Classic](#classic). There's also a special [Control](#control) card type, which is returned to users that are in the control group for a given card. Each type inherits common properties from a base model in addition to its own unique properties. **Tip:** For a full reference of the Content Card data model, see the [Android](https://braze-inc.github.io/braze-android-sdk/kdoc/braze-android-sdk/com.braze.models.cards/index.html) and [iOS](https://braze-inc.github.io/braze-swift-sdk/documentation/brazekit/braze/contentcard) documentation. ### Base card model The base card model provides foundational behavior for all cards. |Property | Description | |--------------|------------------------------------------------------------------------------------------------------------------------| |`id` | The card's ID set by Braze. | |`created` | The UNIX timestamp of the card's creation time from Braze. | |`expiresAt` | The UNIX timestamp of the card's expiration time. When the value is less than 0, it means the card never expires. | |`viewed` | Whether the card is read or unread by the user. This does not log analytics. | |`clicked` | Whether the card has been clicked by the user. | |`pinned` | Whether the card is pinned. | |`dismissed` | Whether the user has dismissed this card. Marking a card as dismissed that has already been dismissed will be a no-op. | |`dismissible` | Whether the card is dismissible by the user. | |`url` | (Optional) The URL string associated with the card click action. | |`openURLInWebView` | Whether URLs for this card should be opened in the Braze WebView or not. | |`isControl` | Whether this card is a control card. Control cards should not be displayed to the user. | |`extras` | The map of key-value extras for this card. | {: .reset-td-br-1 .reset-td-br-2 aria-label="Base card model" } For a full reference of the base card, see the [Android](https://braze-inc.github.io/braze-android-sdk/kdoc/braze-android-sdk/com.braze.models.cards/-card/index.html) and [iOS](https://braze-inc.github.io/braze-swift-sdk/documentation/brazekit/braze/contentcard/data-swift.struct) documentation. ### Image only Image only cards are clickable, full-sized images. |Property | Description | |-------------------|-------------------------------------------------------------------------------------------------------------------| |`type` | The Content Card type, `IMAGE_ONLY`. | |`image` | The URL of the card's image. | |`imageAspectRatio` | The aspect ratio of the card's image. It is meant to serve as a hint before image loading completes. Note that the property may not be supplied in certain circumstances. | {: .reset-td-br-1 .reset-td-br-2 aria-label="Image only" } For a full reference of the image only card, see the [Android](https://braze-inc.github.io/braze-android-sdk/kdoc/braze-android-sdk/com.braze.models.cards/-image-only-card/index.html) and [iOS](https://braze-inc.github.io/braze-swift-sdk/documentation/brazekit/braze/contentcard/imageonly-swift.struct) documentation. ### Captioned image Captioned image cards are clickable, full-sized images with accompanying descriptive text. |Property | Description | |-------------------|-------------------------------------------------------------------------------------------------------------------| |`type` | The Content Card type, `CAPTIONED`. | |`image` | The URL of the card's image. | |`imageAspectRatio` | The aspect ratio of the card's image. It is meant to serve as a hint before image loading completes. Note that the property may not be supplied in certain circumstances. | |`title` | The title text for the card. | |`cardDescription` | The description text for the card. | |`domain` | (Optional) The link text for the property URL, for example, `"braze.com/resources/"`. It can be displayed on the card's UI to indicate the action/direction of clicking on the card. | {: .reset-td-br-1 .reset-td-br-2 aria-label="Captioned image" } For a full reference of the captioned image card, see the [Android](https://braze-inc.github.io/braze-android-sdk/kdoc/braze-android-sdk/com.braze.models.cards/-captioned-image-card/index.html) and [iOS](https://braze-inc.github.io/braze-swift-sdk/documentation/brazekit/braze/contentcard/captionedimage-swift.struct) documentation. ### Classic Classic cards have a title, description, and an optional image on the left of the text. |Property | Description | |-------------------|-------------------------------------------------------------------------------------------------------------------| |`type` | The Content Card type, `CLASSIC`. | |`image` | (Optional) The URL of the card's image. | |`title` | The title text for the card. | |`cardDescription` | The description text for the card. | |`domain` | (Optional) The link text for the property URL, for example, `"braze.com/resources/"`. It can be displayed on the card's UI to indicate the action/direction of clicking on the card. | {: .reset-td-br-1 .reset-td-br-2 aria-label="Classic" } For a full reference of the classic (text announcement) Content Card, see the [Android](https://braze-inc.github.io/braze-android-sdk/kdoc/braze-android-sdk/com.braze.models.cards/-text-announcement-card/index.html) and [iOS](https://braze-inc.github.io/braze-swift-sdk/documentation/brazekit/braze/contentcard/classic-swift.struct) documentation. For the classic image (short news) card, see the [Android](https://braze-inc.github.io/braze-android-sdk/kdoc/braze-android-sdk/com.braze.models.cards/-short-news-card/index.html) and [iOS](https://braze-inc.github.io/braze-swift-sdk/documentation/brazekit/braze/contentcard/classicimage-swift.struct) documentation. ### Control Control cards include all of the base properties, with a few important differences. Most importantly: - The `isControl` property is guaranteed to be `true`. - The `extras` property is guaranteed to be empty. For a full reference of the control card, see the [Android](https://braze-inc.github.io/braze-android-sdk/kdoc/braze-android-sdk/com.braze.models.cards/-control-card/index.html) and [iOS](https://braze-inc.github.io/braze-swift-sdk/documentation/brazekit/braze/contentcard/control-swift.struct) documentation. ## Prerequisites Before you can use Content Cards, you'll need to integrate the [Braze Swift SDK](https://www.braze.com/docs/pt-br/pt-br/developer_guide/sdk_integration/?sdktab=swift) into your app. Then you'll need to complete the steps for setting up your tvOS app. **Important:** Keep in mind, you'll need to implement your own custom UI since Content Cards are supported via headless UI using the Swift SDK—which does not include any default UI or views for tvOS. ## Setting up your tvOS app ### Step 1: Create a new iOS app In Braze, select **Settings** > **App Settings**, then select **Add App**. Enter a name for your tvOS app, select **iOS**—_not tvOS_—then select **Add App**. ![ALT_TEXT.](https://www.braze.com/docs/pt-br/pt-br/assets/img/tvos.png?d1c5036d5b83f425591adb03556ca684){: style="width:70%"} **Warning:** If you select the **tvOS** checkbox, you will not be able to customize Content Cards for tvOS. ### Step 2: Get your app's API key In your app settings, select your new tvOS app then take note of your app's API key. You'll use this key to configure your app in Xcode. ![ALT_TEXT](https://www.braze.com/docs/pt-br/pt-br/assets/img/tvos1.png?9851deb799c1c88a248f97bd284c91cb){: style="width:70%"} ### Step 3: Integrate BrazeKit Use your app's API key to integrate the [Braze Swift SDK](https://github.com/braze-inc/braze-swift-sdk) into your tvOS project in Xcode. You only need to integrate BrazeKit from the Braze Swift SDK. ### Step 4: Create your custom UI Because Braze doesn't provide a default UI for content cards on tvOS, you'll need to customize it yourself. For a full walkthrough, see our step-by-step tutorial: [Customizing content cards for tvOS](https://braze-inc.github.io/braze-swift-sdk/documentation/braze/content-cards-customization/). For a sample project, see [Braze Swift SDK samples](https://github.com/braze-inc/braze-swift-sdk/tree/main/Examples#contentcards-custom-ui). ## Prerequisites Before you can use this feature, you'll need to [integrate the Unity Braze SDK](https://www.braze.com/docs/pt-br/pt-br/developer_guide/sdk_integration/?sdktab=unity). ## Displaying Content Cards natively {#unity-content-cards-native-ui} You can display the default UI for Content Cards using the following call: ```csharp Appboy.AppboyBinding.DisplayContentCards(); ``` ## Receiving Content Card data in Unity You may register Unity game objects to be notified of incoming Content Cards. We recommend setting game object listeners from the Braze configuration editor. If you need to configure your game object listener at runtime, use `AppboyBinding.ConfigureListener()` and specify `BrazeUnityMessageType.CONTENT_CARDS_UPDATED`. Note, you will additionally need to make a call to `AppboyBinding.RequestContentCardsRefresh()` to start receiving data in your game object listener on iOS. ## Parsing Content Cards Incoming `string` messages received in your Content Cards game object callback can be parsed into our pre-supplied [`ContentCard`](https://github.com/braze-inc/braze-unity-sdk/blob/master/Assets/Plugins/Appboy/Models/Cards/ContentCard.cs) model object for convenience. Parsing Content Cards requires JSON parsing, see the following example for details: ##### Example Content Cards callback ```csharp void ExampleCallback(string message) { try { JSONClass json = (JSONClass)JSON.Parse(message); // Content Card data is contained in the `mContentCards` field of the top level object. if (json["mContentCards"] != null) { JSONArray jsonArray = (JSONArray)JSON.Parse(json["mContentCards"].ToString()); Debug.Log(String.Format("Parsed content cards array with {0} cards", jsonArray.Count)); // Iterate over the card array to parse individual cards. for (int i = 0; i < jsonArray.Count; i++) { JSONClass cardJson = jsonArray[i].AsObject; try { ContentCard card = new ContentCard(cardJson); Debug.Log(String.Format("Created card object for card: {0}", card)); // Example of logging Content Card analytics on the ContentCard object card.LogImpression(); card.LogClick(); } catch { Debug.Log(String.Format("Unable to create and log analytics for card {0}", cardJson)); } } } } catch { throw new ArgumentException("Could not parse content card JSON message."); } } ``` ## Refreshing Content Cards To refresh Content Cards from Braze, call either of the following methods: ```csharp // results in a network request to Braze AppboyBinding.RequestContentCardsRefresh() AppboyBinding.RequestContentCardsRefreshFromCache() ``` ## Analytics Clicks and impressions must be manually logged for Content Cards not displayed directly by Braze. Use `LogClick()` and `LogImpression()` on [ContentCard](https://github.com/braze-inc/braze-unity-sdk/blob/master/Assets/Plugins/Appboy/Models/Cards/ContentCard.cs) to log clicks and impressions for specific cards. ## About .NET MAUI Content Cards The Braze .NET MAUI (formerly Xamarin) SDK includes a default card feed to get you started with Content Cards. The default card feed included with the Braze SDK will handle all analytics tracking, dismissals, and rendering for a user’s Content Cards. ## Prerequisites Before you can use this feature, you'll need to [integrate the .NET MAUI Braze SDK](https://www.braze.com/docs/pt-br/pt-br/developer_guide/sdk_integration/?sdktab=.net%20maui%20(xamarin)). ## Card types and properties The Braze .NET MAUI SDK has three unique Content Cards card types that share a base model: [Banner](#xamarin_banner), [Captioned Image](#xamarin_captioned-image), and [Classic](#xamarin_classic). Each type inherits common properties from a base model and has the following additional properties. ### Base card model |Property | Description | |-------------------|------------------------------------------------------------------------------------------------------------------------| |`idString` | The card's ID set by Braze. | |`created` | The UNIX timestamp of the card's creation time from Braze. | |`expiresAt` | The UNIX timestamp of the card's expiration time. When the value is less than 0, it means the card never expires. | |`viewed` | Whether the card is read or unread by the user. This does not log analytics. | |`clicked` | Whether the card has been clicked by the user. | |`pinned` | Whether the card is pinned. | |`dismissed` | Whether the user has dismissed this card. Marking a card as dismissed that has already been dismissed will be a no-op. | |`dismissible` | Whether the card is dismissible by the user. | |`urlString` | (Optional) The URL string associated with the card click action. | |`openUrlInWebView` | Whether URLs for this card should be opened in the Braze WebView or not. | |`isControlCard` | Whether this card is a control card. Control cards should not be displayed to the user. | |`extras` | The map of key-value extras for this card. | |`isTest` | Whether this card is a test card. | {: .reset-td-br-1 .reset-td-br-2 aria-label="Base card model" } For a full reference of the base card, see the [Android](https://braze-inc.github.io/braze-android-sdk/kdoc/braze-android-sdk/com.braze.models.cards/-card/index.html) and [iOS](https://braze-inc.github.io/braze-swift-sdk/documentation/brazekit/braze/contentcard/data-swift.struct) documentation. ### Banner Banner cards are clickable, full-sized images. |Property | Description | |-------------------|-------------------------------------------------------------------------------------------------------------------| |`image` | The URL of the card's image. | |`imageAspectRatio` | The aspect ratio of the card's image. It is meant to serve as a hint before image loading completes. Note that the property may not be supplied in certain circumstances. | {: .reset-td-br-1 .reset-td-br-2 aria-label="Banner" } For a full reference of the banner card, see the [Android](https://braze-inc.github.io/braze-android-sdk/kdoc/braze-android-sdk/com.braze.models.cards/-image-only-card/index.html) and [iOS](https://braze-inc.github.io/braze-swift-sdk/documentation/brazekit/braze/contentcard/imageonly-swift.struct) documentation (now renamed to image only). ### Captioned image Captioned image cards are clickable, full-sized images with accompanying descriptive text. |Property | Description | |-------------------|-------------------------------------------------------------------------------------------------------------------| |`image` | The URL of the card's image. | |`imageAspectRatio` | The aspect ratio of the card's image. It is meant to serve as a hint before image loading completes. Note that the property may not be supplied in certain circumstances. | |`title` | The title text for the card. | |`cardDescription` | The description text for the card. | |`domain` | (Optional) The link text for the property URL, for example, `"braze.com/resources/"`. It can be displayed on the card's UI to indicate the action/direction of clicking on the card. | {: .reset-td-br-1 .reset-td-br-2 aria-label="Captioned image" } For a full reference of the captioned image card, see the [Android](https://braze-inc.github.io/braze-android-sdk/kdoc/braze-android-sdk/com.braze.models.cards/-captioned-image-card/index.html) and [iOS](https://braze-inc.github.io/braze-swift-sdk/documentation/brazekit/braze/contentcard/captionedimage-swift.struct) documentation. ### Classic Classic cards have a title, description, and an optional image on the left of the text. |Property | Description | |-------------------|-------------------------------------------------------------------------------------------------------------------| |`image` | (Optional) The URL of the card's image. | |`title` | The title text for the card. | |`cardDescription` | The description text for the card. | |`domain` | (Optional) The link text for the property URL, for example, `"braze.com/resources/"`. It can be displayed on the card's UI to indicate the action/direction of clicking on the card. | {: .reset-td-br-1 .reset-td-br-2 aria-label="Classic" } For a full reference of the classic (text announcement) Content Card, see the [Android](https://braze-inc.github.io/braze-android-sdk/kdoc/braze-android-sdk/com.braze.models.cards/-text-announcement-card/index.html) and [iOS](https://braze-inc.github.io/braze-swift-sdk/documentation/brazekit/braze/contentcard/classic-swift.struct) documentation. For a full reference of the classic image (short news) card, see the [Android](https://braze-inc.github.io/braze-android-sdk/kdoc/braze-android-sdk/com.braze.models.cards/-short-news-card/index.html) and [iOS](https://braze-inc.github.io/braze-swift-sdk/documentation/brazekit/braze/contentcard/classicimage-swift.struct) documentation. ## Card methods You can use these additional methods to build a custom Content Cards Feed within your app: | Method | Description | | ---------------------------------------- | ------------------------------------------------------------------------------------------------------ | | `requestContentCardsRefresh()` | Requests the latest Content Cards from the Braze SDK server. | | `getContentCards()` | Retrieves Content Cards from the Braze SDK. This will return the latest list of cards from the server. | | `logContentCardClicked(cardId)` | Logs a click for the given Content Card ID. This method is used only for analytics. | | `logContentCardImpression(cardId)` | Logs an impression for the given Content Card ID. | | `logContentCardDismissed(cardId)` | Logs a dismissal for the given Content Card ID. | {: .reset-td-br-1 .reset-td-br-2 aria-label="Card methods" } # Criar Content Cards Source: /docs/pt-br/developer_guide/content_cards/creating_cards/index.md # Criar Content Cards {#create-content-cards} > Este artigo discute a abordagem básica que você usará ao implementar Content Cards personalizados, bem como três casos de uso comuns. Ele pressupõe que você já tenha lido os outros artigos do guia de personalização de Content Cards para entender o que pode ser feito por padrão e o que requer código personalizado. É especialmente útil entender como [registrar análise de dados](https://www.braze.com/docs/pt-br/pt-br/developer_guide/content_cards/logging_analytics/) para seus Content Cards personalizados. **Tip:** Using Content Cards for banner-style messages? Try out [Banners](https://www.braze.com/docs/pt-br/pt-br/user_guide/message_building_by_channel/banners/)— perfect for inline, persistent in-app and web messages. ## Criando um cartão {#creating-a-card} ### Etapa 1: Criar uma interface de usuário personalizada {#step-1-create-a-custom-ui} Primeiro, crie seu componente HTML personalizado que será usado para renderizar os cartões. Primeiro, crie seu próprio fragmento personalizado. O [`ContentCardsFragment`](https://braze-inc.github.io/braze-android-sdk/kdoc/braze-android-sdk/com.braze.ui.contentcards/-content-cards-fragment/index.html) padrão foi projetado apenas para lidar com nossos tipos de Content Cards padrão, mas é um bom ponto de partida. Primeiro, crie seu próprio componente personalizado de view controller. O [`BrazeContentCardUI.ViewController`](https://braze-inc.github.io/braze-swift-sdk/documentation/brazeui/brazecontentcardui/viewcontroller) padrão foi projetado apenas para lidar com nossos tipos de Content Cards padrão, mas é um bom ponto de partida. ### Etapa 2: Assine as atualizações do cartão {#step-2-subscribe-to-card-updates} Registre uma função de retorno de chamada para se inscrever em atualizações de dados quando os cartões forem atualizados. Você pode analisar os objetos de Content Cards e extrair os dados da carga útil, como `title`, `cardDescription` e `imageUrl`, e então usar os dados do modelo resultante para preencher sua interface personalizada. Para obter os modelos de dados de Content Cards, inscreva-se nas atualizações de Content Cards. Preste atenção especial às seguintes propriedades: * **`id`:** Representa a string de ID do Content Card. Este é o identificador único usado para registrar análise de dados de Content Cards personalizados. * **`extras`:** Engloba todos os pares de valores-chave do dashboard da Braze. Todas as propriedades fora de `id` e `extras` são opcionais para análise em Content Cards personalizados. Para saber mais sobre o modelo de dados, consulte o artigo de integração de cada plataforma: [Android](https://www.braze.com/docs/pt-br/pt-br/developer_guide/content_cards/?sdktab=android), [iOS](https://www.braze.com/docs/pt-br/pt-br/developer_guide/content_cards/?sdktab=swift), [Web](https://www.braze.com/docs/pt-br/pt-br/developer_guide/content_cards/?sdktab=web). ```javascript import * as braze from "@braze/web-sdk"; braze.subscribeToContentCardsUpdates((updates) => { const cards = updates.cards; // For example: cards.forEach(card => { if (card.isControl) { // Do not display the control card, but remember to call `logContentCardImpressions([card])` } else if (card instanceof braze.ClassicCard || card instanceof braze.CaptionedImage) { // Use `card.title`, `card.imageUrl`, etc. } else if (card instanceof braze.ImageOnly) { // Use `card.imageUrl`, etc. } }) }); braze.openSession(); ``` **Note:** Os Content Cards só são atualizados no início da sessão se `subscribeToContentCardsUpdates()` for chamado antes de `openSession()`. Você também pode [atualizar o feed manualmente](https://www.braze.com/docs/pt-br/pt-br/developer_guide/content_cards/customizing_cards/feed/) a qualquer momento. #### Etapa 2a: Criar uma variável privada de assinante {#step-2a-create-a-private-subscriber-variable} Para se inscrever nas atualizações do cartão, primeiro declare uma variável privada na sua classe personalizada para armazenar seu assinante: ```java // subscriber variable private IEventSubscriber mContentCardsUpdatedSubscriber; ``` #### Etapa 2b: Inscrever-se nas atualizações {#step-2b-subscribe-to-updates} Adicione o seguinte código para se inscrever nas atualizações de Content Cards da Braze, normalmente dentro do `Activity.onCreate()` da sua atividade personalizada de Content Cards: ```java // Remove the previous subscriber before rebuilding a new one with our new activity. Braze.getInstance(context).removeSingleSubscription(mContentCardsUpdatedSubscriber, ContentCardsUpdatedEvent.class); mContentCardsUpdatedSubscriber = new IEventSubscriber() { @Override public void trigger(ContentCardsUpdatedEvent event) { // List of all Content Cards List allCards = event.getAllCards(); // Your logic below } }; Braze.getInstance(context).subscribeToContentCardsUpdates(mContentCardsUpdatedSubscriber); Braze.getInstance(context).requestContentCardsRefresh(); ``` #### Etapa 2c: Cancelar inscrição {#step-2c-unsubscribe} Cancele a inscrição quando sua atividade personalizada sair da visualização. Adicione o seguinte código ao método de ciclo de vida `onDestroy()` da sua atividade: ```java Braze.getInstance(context).removeSingleSubscription(mContentCardsUpdatedSubscriber, ContentCardsUpdatedEvent.class); ``` #### Etapa 2a: Criar uma variável privada de assinante Para se inscrever nas atualizações do cartão, primeiro declare uma variável privada na sua classe personalizada para armazenar seu assinante: ```kotlin private var contentCardsUpdatedSubscriber: IEventSubscriber? = null ``` #### Etapa 2b: Inscrever-se nas atualizações Adicione o seguinte código para se inscrever nas atualizações de Content Cards da Braze, normalmente dentro do `Activity.onCreate()` da sua atividade personalizada de Content Cards: ```kotlin // Remove the previous subscriber before rebuilding a new one with our new activity. Braze.getInstance(context).subscribeToContentCardsUpdates(contentCardsUpdatedSubscriber) Braze.getInstance(context).requestContentCardsRefresh() // List of all Content Cards val allCards = event.allCards // Your logic below } Braze.getInstance(context).subscribeToContentCardsUpdates(mContentCardsUpdatedSubscriber) Braze.getInstance(context).requestContentCardsRefresh(true) ``` #### Etapa 2c: Cancelar inscrição Cancele a inscrição quando sua atividade personalizada sair da visualização. Adicione o seguinte código ao método de ciclo de vida `onDestroy()` da sua atividade: ```kotlin Braze.getInstance(context).removeSingleSubscription(contentCardsUpdatedSubscriber, ContentCardsUpdatedEvent::class.java) ``` Para acessar o modelo de dados de Content Cards, chame [`contentCards.cards`](https://braze-inc.github.io/braze-swift-sdk/documentation/brazekit/braze/contentcards-swift.class/cards) na sua instância `braze`. ```swift let cards: [Braze.ContentCard] = AppDelegate.braze?.contentCards.cards ``` Além disso, você pode manter uma inscrição para observar alterações nos seus Content Cards. Você pode fazer isso de duas maneiras: 1. Mantendo um cancellable; ou 2. Mantendo um `AsyncStream`. ##### Cancellable {#cancellable} ```swift // This subscription is maintained through a Braze cancellable, which will observe for changes until the subscription is cancelled. // You must keep a strong reference to the cancellable to keep the subscription active. // The subscription is canceled either when the cancellable is deinitialized or when you call its `.cancel()` method. let cancellable = AppDelegate.braze?.contentCards.subscribeToUpdates { [weak self] contentCards in // Implement your completion handler to respond to updates in `contentCards`. } ``` ##### AsyncStream ```swift let stream: AsyncStream<[Braze.ContentCard]> = AppDelegate.braze?.contentCards.cardsStream ``` ```objc NSArray *contentCards = AppDelegate.braze.contentCards.cards; ``` Além disso, se você quiser manter uma inscrição nos seus Content Cards, pode chamar [`subscribeToUpdates`](https://braze-inc.github.io/braze-swift-sdk/documentation/brazekit/braze/contentcards-swift.class/subscribetoupdates(_:)): ```objc // This subscription is maintained through Braze cancellable, which will continue to observe for changes until the subscription is cancelled. BRZCancellable *cancellable = [self.braze.contentCards subscribeToUpdates:^(NSArray *contentCards) { // Implement your completion handler to respond to updates in `contentCards`. }]; ``` ### Etapa 3: Implementar análise de dados {#step-3-implement-analytics} As impressões, os cliques e os descartes de Content Cards não são registrados automaticamente na sua visualização personalizada. É necessário [implementar cada método respectivo](https://www.braze.com/docs/pt-br/pt-br/developer_guide/content_cards/logging_analytics/) para registrar adequadamente todas as métricas na análise de dados do dashboard da Braze. ### Etapa 4: Teste seu cartão (opcional) {#step-4-test-your-card-optional} Para testar seu Content Card: 1. Defina um usuário ativo no seu app chamando o método [`changeUser()`](https://js.appboycdn.com/web-sdk/latest/doc/modules/braze.html#changeuser). 2. Na Braze, acesse **Campaigns** e [crie uma nova campanha de Content Card](https://www.braze.com/docs/pt-br/pt-br/user_guide/channels/content_cards/create_a_content_card/). 3. Na sua campanha, selecione **Test** e insira o `user-id` do usuário teste. Quando estiver pronto, selecione **Send Test**. Você poderá lançar um Content Card no seu dispositivo em breve. ![Uma campanha de Content Card da Braze mostrando que você pode adicionar seu próprio ID de usuário como destinatário de teste para testar seu Content Card.](https://www.braze.com/docs/pt-br/pt-br/assets/img/react-native/content-card-test.png?f0066f72bf53ec72ed55c34856064ac6 "Content Card Campaign Test") ## Posicionamentos de Content Cards {#content-card-placements} Os Content Cards podem ser usados de muitas maneiras diferentes. Três implementações comuns são usá-los como centro de mensagens, anúncio de imagem dinâmico ou carrossel de imagens. Para cada um desses posicionamentos, você atribuirá [pares de valores-chave](https://www.braze.com/docs/pt-br/pt-br/developer_guide/customization_guides/content_cards/customizing_behavior/#key-value-pairs) (a propriedade `extras` no modelo de dados) aos seus Content Cards e, com base nos valores, ajustará dinamicamente o comportamento, a aparência ou a funcionalidade do cartão durante o tempo de execução. ![](https://www.braze.com/docs/pt-br/pt-br/assets/img_archive/cc_placements.png?1d164a98534752857c2faae74733bb03){: style="border:0px;"} ### Caixa de entrada de mensagens {#message-inbox} Os Content Cards podem ser usados para simular um centro de mensagens. Nesse formato, cada mensagem é seu próprio cartão que contém [pares de valores-chave](https://www.braze.com/docs/pt-br/pt-br/developer_guide/customization_guides/content_cards/customizing_behavior/#key-value-pairs) que acionam eventos de clique. Esses pares de valores-chave são os identificadores-chave que o app analisa ao decidir para onde ir quando o usuário clica em uma mensagem da caixa de entrada. Os valores dos pares de valores-chave são arbitrários. #### Exemplo {#example} Por exemplo, você pode querer criar dois cartões de mensagem: um chamado à ação para os usuários ativarem recomendações de leitura e um código de cupom dado ao seu novo segmento de assinantes. Chaves como `body`, `title` e `buttonText` podem ter valores simples de string que seus profissionais de marketing podem definir. Chaves como `terms` podem ter valores que fornecem uma pequena coleção de frases aprovadas pelo seu departamento jurídico. Chaves como `style` e `class_type` têm valores de string que você pode definir para determinar como seu cartão é exibido no seu app ou site. Pares de valores-chave para o cartão de recomendação de leitura: | Chave | Valor | |------------|----------------------------------------------------------------------| | `body` | Adicione seus interesses ao seu perfil do Politer Weekly para obter recomendações pessoais de leitura. | | `style` | info | | `class_type` | notification_center | | `card_priority` | 1 | {: .reset-td-br-1 .reset-td-br-2 role="presentation" } Pares de valores-chave para um novo cupom de assinante: | Chave | Valor | |------------|------------------------------------------------------------------| | `title` | Assine para obter jogos ilimitados | | `body` | Especial de fim de verão - 10% de desconto nos jogos Politer | | `buttonText` | Assine agora | | `style` | promo | | `class_type` | notification_center | | `card_priority` | 2 | | `terms` | new_subscribers_only | {: .reset-td-br-1 .reset-td-br-2 role="presentation" } **Informações adicionais para Android** No SDK do Android e do FireOS, a lógica do centro de mensagens é orientada pelo valor `class_type`, que é fornecido pelos pares de valores-chave da Braze. Usando o método [`createContentCardable`](https://www.braze.com/docs/pt-br/pt-br/developer_guide/content_cards/), você pode filtrar e identificar esses tipos de classe. **Usando `class_type` para comportamento ao clicar**
Quando inflamos os dados de Content Cards em nossas classes personalizadas, usamos a propriedade `ContentCardClass` dos dados para determinar qual subclasse concreta deve ser usada para armazenar os dados. ```kotlin private fun createContentCardable(metadata: Map, type: ContentCardClass?): ContentCardable?{ return when(type){ ContentCardClass.AD -> Ad(metadata) ContentCardClass.MESSAGE_WEB_VIEW -> WebViewMessage(metadata) ContentCardClass.NOTIFICATION_CENTER -> FullPageMessage(metadata) ContentCardClass.ITEM_GROUP -> Group(metadata) ContentCardClass.ITEM_TILE -> Tile(metadata) ContentCardClass.COUPON -> Coupon(metadata) else -> null } } ``` Então, ao lidar com a interação do usuário com a lista de mensagens, podemos usar o tipo de mensagem para determinar qual visualização será exibida ao usuário. ```kotlin override fun onCreate(savedInstanceState: Bundle?) { super.onCreate(savedInstanceState) //... listView.onItemClickListener = AdapterView.OnItemClickListener { parent, view, position, id -> when (val card = dataProvider[position]){ is WebViewMessage -> { val intent = Intent(this, WebViewActivity::class.java) val bundle = Bundle() bundle.putString(WebViewActivity.INTENT_PAYLOAD, card.contentString) intent.putExtras(bundle) startActivity(intent) } is FullPageMessage -> { val intent = Intent(this, FullPageContentCard::class.java) val bundle = Bundle() bundle.putString(FullPageContentCard.CONTENT_CARD_IMAGE, card.icon) bundle.putString(FullPageContentCard.CONTENT_CARD_TITLE, card.messageTitle) bundle.putString(FullPageContentCard.CONTENT_CARD_DESCRIPTION, card.cardDescription) intent.putExtras(bundle) startActivity(intent) } } } } ``` **Usando `class_type` para comportamento ao clicar**
Quando inflamos os dados de Content Cards em nossas classes personalizadas, usamos a propriedade `ContentCardClass` dos dados para determinar qual subclasse concreta deve ser usada para armazenar os dados. ```java private ContentCardable createContentCardable(Map metadata, ContentCardClass type){ switch(type){ case ContentCardClass.AD:{ return new Ad(metadata); } case ContentCardClass.MESSAGE_WEB_VIEW:{ return new WebViewMessage(metadata); } case ContentCardClass.NOTIFICATION_CENTER:{ return new FullPageMessage(metadata); } case ContentCardClass.ITEM_GROUP:{ return new Group(metadata); } case ContentCardClass.ITEM_TILE:{ return new Tile(metadata); } case ContentCardClass.COUPON:{ return new Coupon(metadata); } default:{ return null; } } } ``` Então, ao lidar com a interação do usuário com a lista de mensagens, podemos usar o tipo de mensagem para determinar qual visualização será exibida ao usuário. ```java @Override protected void onCreate(Bundle savedInstanceState) { super.onCreate(savedInstanceState) //... listView.setOnItemClickListener(new AdapterView.OnItemClickListener() { @Override public void onItemClick(AdapterView parent, View view, int position, long id){ ContentCardable card = dataProvider.get(position); if (card instanceof WebViewMessage){ Bundle intent = new Intent(this, WebViewActivity.class); Bundle bundle = new Bundle(); bundle.putString(WebViewActivity.INTENT_PAYLOAD, card.getContentString()); intent.putExtras(bundle); startActivity(intent); } else if (card instanceof FullPageMessage){ Intent intent = new Intent(this, FullPageContentCard.class); Bundle bundle = Bundle(); bundle.putString(FullPageContentCard.CONTENT_CARD_IMAGE, card.getIcon()); bundle.putString(FullPageContentCard.CONTENT_CARD_TITLE, card.getMessageTitle()); bundle.putString(FullPageContentCard.CONTENT_CARD_DESCRIPTION, card.getCardDescription()); intent.putExtras(bundle) startActivity(intent) } } }); } ``` ### Carrossel {#carousel} É possível definir Content Cards em seu feed de carrossel totalmente personalizado, permitindo que os usuários deslizem e visualizem cartões adicionais em destaque. Por padrão, os Content Cards são classificados por data de criação (o mais recente primeiro), e seus usuários verão todos os cartões para os quais são elegíveis. Para implementar um carrossel de Content Cards: 1. Crie uma lógica personalizada que observe as [alterações nos seus Content Cards](https://www.braze.com/docs/pt-br/pt-br/developer_guide/customization_guides/content_cards/customizing_feed/#refreshing-the-feed) e lide com a chegada de Content Cards. 2. Crie uma lógica personalizada no lado do cliente para exibir um número específico de cartões no carrossel em um determinado momento. Por exemplo, você pode selecionar os cinco primeiros objetos de Content Cards do array ou introduzir pares de valores-chave para criar uma lógica condicional. **Tip:** Se estiver implementando um carrossel como um feed secundário de Content Cards, certifique-se de [classificar os cartões no feed correto usando pares de valores-chave](https://www.braze.com/docs/pt-br/pt-br/developer_guide/customization_guides/content_cards/customizing_feed/#multiple-feeds). ### Apenas imagem {#image-only} Os Content Cards não precisam se parecer com "cartões". Por exemplo, os Content Cards podem aparecer como uma imagem dinâmica que é exibida persistentemente na sua página inicial ou no topo de páginas designadas. Para isso, seus profissionais de marketing criarão uma Campaign ou etapa do Canvas com um tipo de Content Card **Apenas Imagem**. Em seguida, defina os pares de valores-chave apropriados para usar [os Content Cards como conteúdo suplementar](https://www.braze.com/docs/pt-br/pt-br/developer_guide/customization_guides/content_cards/customizing_behavior/#content-cards-as-supplemental-content). # Personalizar cartões Source: /docs/pt-br/developer_guide/content_cards/customizing_cards/index.md **Tip:** Using Content Cards for banner-style messages? Try out [Banners](https://www.braze.com/docs/pt-br/pt-br/user_guide/message_building_by_channel/banners/)— perfect for inline, persistent in-app and web messages. # Personalize o estilo dos Content Cards Source: /docs/pt-br/developer_guide/content_cards/customizing_cards/style/index.md # Personalize o estilo dos Content Cards {#customize-the-style-of-content-cards} > Os Content Cards da Braze vêm com uma aparência padrão. Este artigo cobre opções de estilo para seus Content Cards para ajudar você a manter a identidade da sua marca. Para a lista completa de tipos de cartões de conteúdo, veja [Sobre os Content Cards](https://www.braze.com/docs/pt-br/pt-br/developer_guide/content_cards/). ## Criando um estilo personalizado {#creating-a-custom-style} A interface padrão dos Content Cards é importada da camada de interface do SDK da Braze. A partir daí, você pode ajustar certas partes do estilo do cartão, a ordem em que os cartões são exibidos e como o feed é mostrado aos seus usuários. ![Dois cartões de conteúdo, um com a fonte padrão e cantos quadrados, e outro com cantos arredondados e uma fonte cursiva](https://www.braze.com/docs/pt-br/pt-br/assets/img/content_cards/content-card-customization-attributes.png?7b3bf29220daf2c82bb590aa371309d1) **Note:** Propriedades do cartão de conteúdo, como `title`, `cardDescription`, `imageUrl`, etc., são editáveis diretamente por meio do [dashboard](https://www.braze.com/docs/pt-br/pt-br/user_guide/channels/content_cards/creative_details/), que é o método preferido para alterar esses detalhes. Os estilos padrão da Braze são definidos em CSS no SDK da Braze. Ao sobrescrever estilos selecionados no seu aplicativo, você pode personalizar nosso feed padrão com suas próprias imagens de fundo, famílias de fontes, estilos, tamanhos, animações e mais. Por exemplo, a seguir temos um exemplo de sobrescrita que faz com que os Content Cards apareçam com 800 px de largura: ``` css body .ab-feed { width: 800px; } ``` Para a lista completa de propriedades que você pode modificar, veja as [opções de configuração do SDK da Braze](https://js.appboycdn.com/web-sdk/latest/doc/modules/braze.html) Por padrão, os Content Cards do SDK do Android e do FireOS seguem as diretrizes padrão de interface do Android para proporcionar uma experiência integrada. Você pode ver esses estilos padrão no arquivo [`res/values/styles.xml`](https://github.com/braze-inc/braze-android-sdk/blob/master/android-sdk-ui/src/main/res/values/styles.xml) na distribuição do SDK da Braze: ```xml ``` Para personalizar o estilo do seu cartão de conteúdo, sobrescreva este estilo padrão. Para sobrescrever um estilo, copie-o na íntegra para o arquivo `styles.xml` do seu projeto e faça as modificações. O estilo inteiro deve ser copiado para o seu arquivo `styles.xml` local para que todos os atributos sejam configurados corretamente. ```xml ``` ```xml ``` Por padrão, os Content Cards do SDK do Android e do FireOS seguem as diretrizes padrão de interface do Android para proporcionar uma experiência integrada. Você pode aplicar estilo de duas maneiras. A primeira é passar um [`ContentCardListStyling`](https://braze-inc.github.io/braze-android-sdk/kdoc/braze-android-sdk/com.braze.jetpackcompose.contentcards.styling/-content-card-list-styling/index.html) e [`ContentCardStyling`](https://braze-inc.github.io/braze-android-sdk/kdoc/braze-android-sdk/com.braze.jetpackcompose.contentcards.styling/-content-card-styling/index.html) para [`ContentCardsList`](https://braze-inc.github.io/braze-android-sdk/kdoc/braze-android-sdk/com.braze.jetpackcompose.contentcards/-content-cards-list.html), como no exemplo a seguir: ```kotlin ContentCardsList( style = ContentCardListStyling(listBackgroundColor = Color.Red), cardStyle = ContentCardStyling( titleTextStyle = TextStyle( fontFamily = fontFamily, fontSize = 25.sp ), shadowRadius = 10.dp, shortNewsContentCardStyle = BrazeShortNewsContentCardStyling( shadowRadius = 15.dp ) ) ) ``` A segunda é usar [`BrazeStyle`](https://braze-inc.github.io/braze-android-sdk/kdoc/braze-android-sdk/com.braze.jetpackcompose/-braze-style.html) para criar um estilo global para os componentes da Braze, como no exemplo a seguir: ```kotlin BrazeStyle( contentCardStyle = ContentCardStyling( textAnnouncementContentCardStyle = BrazeTextAnnouncementContentCardStyling( cardBackgroundColor = Color.Red, descriptionTextStyle = TextStyle( fontFamily = fontFamily, fontSize = 25.sp, ) ), titleTextColor = Color.Magenta ) ) { // Your app here, including any ContentCardsList() in it } ``` O view controller de Content Cards permite que você personalize a aparência e o comportamento de todas as células por meio da struct [`BrazeContentCardUI.ViewController.Attributes`](https://braze-inc.github.io/braze-swift-sdk/documentation/brazeui/brazecontentcardui/viewcontroller/attributes-swift.struct). Configurar Content Cards usando `Attributes` é uma opção simples, permitindo que você lance sua interface de Content Cards com configuração mínima. **Important:** A personalização via `Attributes` está disponível apenas em Swift. **Modificando `Attributes.default`** Personalize a aparência de todas as instâncias do view controller de interface de Content Cards da Braze modificando diretamente a variável estática [`Attributes.defaults`](https://braze-inc.github.io/braze-swift-sdk/documentation/brazeui/brazecontentcardui/viewcontroller/attributes-swift.struct/defaults). Por exemplo, para alterar o tamanho padrão da imagem e o raio do canto para todas as células: ```swift BrazeContentCardUI.ViewController.Attributes.defaults.cellAttributes.cornerRadius = 20 BrazeContentCardUI.ViewController.Attributes.defaults.cellAttributes.classicImageSize = CGSize(width: 65, height: 65) ``` **Inicializando o view controller com Attributes** Se você deseja modificar apenas uma instância específica do view controller de interface de Content Cards da Braze, use o inicializador [`init(braze:attributes:)`](https://braze-inc.github.io/braze-swift-sdk/documentation/brazeui/brazecontentcardui/viewcontroller/init(braze:attributes:)/) para passar uma struct `Attributes` personalizada para o view controller. Por exemplo, você pode alterar o tamanho da imagem e o raio do canto para uma instância específica do view controller: ```swift var attributes = BrazeContentCardUI.ViewController.Attributes.defaults attributes.cellAttributes.cornerRadius = 20 attributes.cellAttributes.classicImageSize = CGSize(width: 65, height: 65) let viewController = BrazeContentCardUI.ViewController(braze: AppDelegate.braze, attributes: attributes) ``` **Personalizando células por subclasse** Como alternativa, você pode criar interfaces personalizadas registrando classes personalizadas para cada tipo de cartão desejado. Para usar sua subclasse em vez da célula padrão, modifique a propriedade [`cells`](https://braze-inc.github.io/braze-swift-sdk/documentation/brazeui/brazecontentcardui/viewcontroller/attributes-swift.struct/cells) na struct `Attributes`. Por exemplo: ```swift var attributes = BrazeContentCardUI.ViewController.Attributes.defaults // Register your own custom cell attributes.cells[BrazeContentCardUI.ClassicImageCell.identifier] = CustomClassicImageCell.self let viewController = BrazeContentCardUI.ViewController(braze: AppDelegate.braze, attributes: attributes) ``` **Modificando Content Cards programaticamente** Você pode alterar os Content Cards programaticamente atribuindo o closure [`transform`](https://braze-inc.github.io/braze-swift-sdk/documentation/brazeui/brazecontentcardui/viewcontroller/attributes-swift.struct/transform) na sua struct `Attributes`. O exemplo abaixo modifica o `title` e o `description` de cartões compatíveis: ```swift var attributes = BrazeContentCardUI.ViewController.Attributes.defaults attributes.transform = { cards in cards.map { card in var card = card if let title = card.title { card.title = "[modified] \(title)" } if let description = card.description { card.description = "[modified] \(description)" } return card } } let viewController = BrazeContentCardUI.ViewController(braze: AppDelegate.braze, attributes: attributes) ``` Confira o [app de exemplo Examples](https://github.com/braze-inc/braze-swift-sdk/tree/main/Examples/Swift) para um exemplo completo. A personalização de Content Cards por meio de `Attributes` não é compatível com Objective-C. ## Exemplos de personalização {#customization-examples} ### Fonte personalizada {#custom-font} Personalizar a fonte usada nos seus Content Cards permite que você mantenha a identidade da sua marca e crie uma experiência visualmente atraente para seus usuários. Use estas receitas para definir a fonte de todos os Content Cards programaticamente. Assim como qualquer outro elemento web, você pode personalizar facilmente a aparência dos Content Cards por meio de CSS. No seu arquivo CSS ou em estilos inline, use a propriedade `font-family` e especifique o nome da fonte desejada ou a pilha de fontes. ```css /* CSS selector targeting the Content Card element */ .card-element { font-family: "Helvetica Neue", Arial, sans-serif; } ``` Para alterar a fonte padrão programaticamente, defina um estilo para os cartões e use o atributo `fontFamily` para instruir a Braze a usar sua família de fontes personalizada. Por exemplo, para atualizar a fonte em todos os títulos de cartões de imagem com legenda, sobrescreva o estilo `Braze.ContentCards.CaptionedImage.Title` e faça referência à sua família de fontes personalizada. O valor do atributo deve apontar para uma família de fontes no seu diretório `res/font`. Aqui está um exemplo resumido com uma família de fontes personalizada, `my_custom_font_family`, referenciada na última linha: ```xml ``` Para saber mais sobre a personalização de fontes no SDK do Android, consulte o [guia de famílias de fontes](https://www.braze.com/docs/pt-br/pt-br/developer_guide/platform_integration_guides/android/advanced_use_cases/font_customization/#font-customization). Para alterar a fonte padrão programaticamente, você pode definir o [`titleTextStyle`](https://braze-inc.github.io/braze-android-sdk/kdoc/braze-android-sdk/com.braze.jetpackcompose.contentcards.styling/-content-card-styling/index.html#715371549%2FProperties%2F-1725759721) de `ContentCardStyling`. Você também pode definir `titleTextStyle` para um tipo de cartão específico configurando-o em [`BrazeShortNewsContentCardStyling`](https://braze-inc.github.io/braze-android-sdk/kdoc/braze-android-sdk/com.braze.jetpackcompose.contentcards.styling/-braze-short-news-content-card-styling/index.html) e passando-o para o [`shortNewsContentCardStyle`](https://braze-inc.github.io/braze-android-sdk/kdoc/braze-android-sdk/com.braze.jetpackcompose.contentcards.styling/-content-card-styling/index.html#8580250%2FProperties%2F-1725759721) de `ContentCardStyling`. ```kotlin val fontFamily = FontFamily( Font(R.font.sailec_bold) ) ContentCardStyling( titleTextStyle = TextStyle( fontFamily = fontFamily ) ) ``` Personalize suas fontes ajustando os `Attributes` da propriedade de instância [`cellAttributes`](https://braze-inc.github.io/braze-swift-sdk/documentation/brazeui/brazecontentcardui/viewcontroller/attributes-swift.struct/cellattributes/). Por exemplo: ```swift var attributes = BrazeContentCardUI.ViewController.Attributes.defaults attributes.cellAttributes.titleFont = .preferredFont(textStyle: .callout, weight: .bold) attributes.cellAttributes.descriptionFont = .preferredFont(textStyle: .footnote, weight: .regular) attributes.cellAttributes.domainFont = .preferredFont(textStyle: .footnote, weight: .medium) let viewController = BrazeContentCardUI.ViewController.init(braze: braze, attributes: attributes) ``` A personalização de fontes via `Attributes` não é compatível com Objective-C. Confira o [app de exemplo Examples](https://github.com/braze-inc/braze-swift-sdk/blob/main/Examples/ObjC/Sources/ContentCards-Custom-UI/CardsInfoViewController.m#L97) para um exemplo de como criar sua própria interface com fontes personalizadas. ### Ícones fixados personalizados {#custom-pinned-icons} Ao criar um Content Card, os profissionais de marketing têm a opção de fixar o cartão. Um cartão fixado é exibido no topo do feed do usuário, e o usuário não pode descartá-lo. À medida que você personaliza os estilos dos seus cartões, pode alterar a aparência do ícone fixado. ![Lado a lado da pré-visualização do Content Card na Braze para celular e web com a opção "Fixar este cartão no topo do feed" selecionada.](https://www.braze.com/docs/pt-br/pt-br/assets/img/cc_pin_to_top.png?a48fd827da3c7adb662f8aece660f43f){:style="border:none"} A estrutura do ícone fixado do Content Card é: ```css

``` Se você quiser usar um ícone diferente do FontAwesome, basta substituir o nome da classe do elemento `i` pelo nome da classe do ícone desejado. Se você quiser trocar o ícone completamente, remova o elemento `i` e adicione o ícone personalizado como filho de `ab-pinned-indicator`. Existem várias maneiras de alterar o ícone, mas um método simples é usar `replaceChildren()` no elemento `ab-pinned-indicator`. Por exemplo: ```javascript // Get the parent element const pinnedIndicator = document.querySelector('.ab-pinned-indicator'); // Create a new custom icon element const customIcon = document.createElement('span'); customIcon.classList.add('customIcon'); // Replace the existing icon with the custom icon pinnedIndicator.replaceChildren(customIcon); ``` Para definir um ícone fixado personalizado, sobrescreva o estilo `Braze.ContentCards.PinnedIcon`. Seu ativo de imagem personalizado deve ser declarado no elemento `android:src`. Por exemplo: ```xml ``` Para alterar o ícone fixado padrão, você pode definir o [`pinnedResourceId`](https://braze-inc.github.io/braze-android-sdk/kdoc/braze-android-sdk/com.braze.jetpackcompose.contentcards.styling/-content-card-styling/index.html#794044424%2FProperties%2F-1725759721) de `ContentCardStyling`. Por exemplo: ```kotlin ContentCardStyling( pinnedResourceId = R.drawable.pushpin, pinnedImageAlignment = Alignment.TopCenter ) ``` Você também pode especificar um Composable em [`pinnedComposable`](https://braze-inc.github.io/braze-android-sdk/kdoc/braze-android-sdk/com.braze.jetpackcompose.contentcards.styling/-content-card-styling/index.html#1460938052%2FProperties%2F-1725759721) de `ContentCardStyling`. Se `pinnedComposable` for especificado, ele sobrescreve o valor de `pinnedResourceId`. ```kotlin ContentCardStyling( pinnedComposable = { Box(Modifier.fillMaxWidth()) { Text( modifier = Modifier .align(Alignment.Center) .width(50.dp), text = "This message is not read. Please read it." ) } } ) ``` Personalize o ícone de fixação modificando as propriedades `pinIndicatorColor` e `pinIndicatorImage` da propriedade de instância [`cellAttributes`](https://braze-inc.github.io/braze-swift-sdk/documentation/brazeui/brazecontentcardui/viewcontroller/attributes-swift.struct/cellattributes/). Por exemplo: ```swift var attributes = BrazeContentCardUI.ViewController.Attributes.defaults attributes.cellAttributes.pinIndicatorColor = .red attributes.cellAttributes.pinIndicatorImage = UIImage(named: "my-image") let viewController = BrazeContentCardUI.ViewController.init(braze: braze, attributes: attributes) ``` Você também pode usar subclasse para criar sua própria versão personalizada de `BrazeContentCardUI.Cell`, que inclui o indicador de fixação. Por exemplo: ```swift var attributes = BrazeContentCardUI.ViewController.Attributes.defaults attributes.cells[BrazeContentCardUI.ClassicImageCell.identifier] = CustomClassicImageCell.self let viewController = BrazeContentCardUI.ViewController(braze: AppDelegate.braze, attributes: attributes) ``` A personalização do indicador de fixação via `Attributes` não é compatível com Objective-C. ### Alterando a cor do indicador de não lido {#changing-the-unread-indicator-color} Os Content Cards contêm uma linha azul na parte inferior do cartão que indica se o cartão foi visualizado ou não. ![Dois Content Cards exibidos lado a lado. O primeiro cartão tem uma linha azul na parte inferior, indicando que não foi visto. O segundo cartão não tem uma linha azul, indicando que já foi visto.](https://www.braze.com/docs/pt-br/pt-br/assets/img/braze-content-cards-seen-unseen-behavior.png?00ecd6c2252753cde9662110012ab680) Para alterar a cor do indicador de não lido de um cartão, adicione CSS personalizado à sua página web. Por exemplo, para definir a cor do indicador não visualizado como verde: ```css .ab-unread-indicator { background-color: green; } ``` Altere a cor da barra indicadora de não lido modificando o valor de `com_braze_content_cards_unread_bar_color` no seu arquivo `colors.xml`: ```xml #1676d0 ``` Para alterar a cor da barra do indicador de não lido, modifique o valor de [`unreadIndicatorColor`](https://braze-inc.github.io/braze-android-sdk/kdoc/braze-android-sdk/com.braze.jetpackcompose.contentcards.styling/-content-card-styling/index.html#-1669590042%2FProperties%2F-1725759721) em `ContentCardStyling`: ```kotlin ContentCardStyling( unreadIndicatorColor = Color.Red ) ``` Altere a cor da barra indicadora de não lido atribuindo um valor à cor de tonalidade da sua instância `BrazeContentCardUI.ViewController`: ```swift let viewController = BrazeContentCardUI.ViewController(braze: AppDelegate.braze) viewController.view.tintColor = .systemGreen ``` No entanto, se você quiser modificar apenas o indicador não visualizado, pode acessar a propriedade `unviewedIndicatorColor` da sua struct `BrazeContentCardUI.ViewController.Attributes`. Se você usar implementações de `UITableViewCell` da Braze, acesse a propriedade antes que a célula seja desenhada. Por exemplo, para definir a cor do indicador não visualizado como vermelho: ```swift var attributes = BrazeContentCardUI.ViewController.Attributes.defaults attributes.cellAttributes.unviewedIndicatorColor = .red let viewController = BrazeContentCardUI.ViewController(braze: AppDelegate.braze, attributes: attributes) ``` Confira o [app de exemplo Examples](https://github.com/braze-inc/braze-swift-sdk/tree/main/Examples/Swift) para um exemplo completo. Altere a cor da barra indicadora de não lido atribuindo um valor à cor de tonalidade do seu `BRZContentCardUIViewController`: ```objc BRZContentCardUIViewController *viewController = [[BRZContentCardUIViewController alloc] initWithBraze:AppDelegate.braze]; [viewController.view setTintColor:[UIColor systemGreenColor]]; ``` A personalização apenas do indicador não visualizado via `Attributes` não é compatível com Objective-C. ### Modo escuro {#dark-mode} Para exibir imagens ou estilos diferentes com base no modo escuro ou claro do dispositivo, use [pares de chave-valor](https://www.braze.com/docs/pt-br/pt-br/user_guide/message_building_by_channel/content_cards/creative_details/#key-value-pairs) na mensagem do seu Content Card. Por exemplo, adicione um par de chave-valor como `dark_mode_image` com a URL do seu ativo de imagem para modo escuro. Em seguida, no seu app, adicione lógica personalizada para verificar o modo de aparência atual do dispositivo e exibir a imagem apropriada. ```swift if let darkImageUrl = card.extras["dark_mode_image"], view.traitCollection.userInterfaceStyle == .dark { // Use darkImageUrl for the image } ``` ```kotlin val darkModeImage = card.extras["dark_mode_image"] val isDarkMode = (resources.configuration.uiMode and Configuration.UI_MODE_NIGHT_MASK) == Configuration.UI_MODE_NIGHT_YES if (isDarkMode && darkModeImage != null) { // Use darkModeImage for the image } ``` ```javascript const darkModeImage = card.extras?.dark_mode_image; const isDarkMode = window.matchMedia("(prefers-color-scheme: dark)").matches; if (isDarkMode && darkModeImage) { // Use darkModeImage for the image } ``` Esse padrão funciona para qualquer conteúdo que dependa da aparência, incluindo texto, cores ou layouts. Faça upload dos seus ativos de imagem para modo escuro na [Biblioteca de mídia](https://www.braze.com/docs/pt-br/pt-br/user_guide/messaging/design_and_edit/media_library/image_specifications/) e, em seguida, referencie-os em um par de chave-valor. ### Desativando o indicador de não lido {#disabling-unread-indicator} Oculte a barra indicadora de não lido adicionando o seguinte estilo ao seu `css`: ```css .ab-unread-indicator { display: none; } ``` Oculte a barra indicadora de não lido configurando [`setUnreadBarVisible`](https://braze-inc.github.io/braze-android-sdk/kdoc/braze-android-sdk/com.braze.ui.contentcards.view/-content-card-view-holder/set-unread-bar-visible.html?query=fun%20setUnreadBarVisible(isVisible:%20Boolean)) em `ContentCardViewHolder` como `false`. Desativar o indicador de não lido não é compatível com Jetpack Compose. Oculte a barra indicadora de não lido definindo a propriedade `attributes.cellAttributes.unviewedIndicatorColor` na sua struct `Attributes` como `.clear`. A personalização apenas do indicador não visualizado via `Attributes` não é compatível com Objective-C. # Personalize o comportamento dos Content Cards Source: /docs/pt-br/developer_guide/content_cards/customizing_cards/behavior/index.md # Personalize o comportamento dos Content Cards {#customize-the-behavior-of-content-cards} > Este guia de implementação aborda a alteração do comportamento dos Content Cards, a adição de extras como pares de chave-valor à sua carga útil e receitas de personalizações comuns. Para a lista completa de tipos de cartões de conteúdo, consulte [Sobre os Content Cards](https://www.braze.com/docs/pt-br/pt-br/developer_guide/content_cards/). ## Pares de chave-valor {#key-value-pairs} A Braze permite que você envie cargas úteis de dados extras por meio de Content Cards para os dispositivos dos usuários usando pares de chave-valor. Eles podem ajudar a rastrear métricas internas, atualizar o conteúdo do app e personalizar propriedades. [Adicione pares de chave-valor usando o dashboard](https://www.braze.com/docs/pt-br/pt-br/user_guide/message_building_by_channel/content_cards/create/#step-4-configure-additional-settings-optional). **Note:** Não recomendamos o envio de valores JSON aninhados como pares de chave-valor. Em vez disso, achate o JSON antes de enviá-lo. Os pares de chave-valor são armazenados em objetos `card` como `extras`. Eles podem ser usados para enviar dados junto com um cartão para tratamento posterior pelo aplicativo. Chame `card.extras` para acessar esses valores. Os pares de chave-valor são armazenados em objetos `card` como `extras`. Eles podem ser usados para enviar dados junto com um cartão para tratamento posterior pelo aplicativo. Chame `card.extras` para acessar esses valores. Os pares de chave-valor são armazenados em objetos `card` como `extras`. Eles podem ser usados para enviar dados junto com um cartão para tratamento posterior pelo aplicativo. Chame `card.extras` para acessar esses valores. **Tip:** É importante que suas equipes de marketing e de desenvolvimento coordenem quais pares de chave-valor serão usados (por exemplo, `feed_type = brand_homepage`), pois todos os pares de chave-valor que os profissionais de marketing inserirem no dashboard da Braze devem corresponder exatamente aos pares de chave-valor que os desenvolvedores criam na lógica do app. ## Content Cards como conteúdo suplementar {#content-cards-as-supplemental-content} ![](https://www.braze.com/docs/pt-br/pt-br/assets/img/cc_implementation/supplementary.png?04f6645c99fe71ac7abb4cba8a46ccbd){: style="float:right;max-width:25%;margin-left:15px;border:0;"} Você pode combinar perfeitamente os Content Cards em um feed existente, permitindo que os dados de vários feeds sejam carregados simultaneamente. Isso cria uma experiência coesa e harmoniosa com os Content Cards da Braze e o conteúdo de feed existente. O exemplo à direita mostra um feed com uma lista híbrida de itens que são preenchidos por meio de dados locais e Content Cards fornecidos pela Braze. Com isso, os Content Cards podem ser indistinguíveis do conteúdo existente. ### Pares de chave-valor disparados por API {#api-triggered-key-value-pairs} As [Campaigns disparadas por API](https://www.braze.com/docs/pt-br/pt-br/user_guide/messaging/campaigns/schedule_your_campaign/api_triggered_delivery/) são uma boa estratégia a ser empregada quando os valores de um cartão dependem de fatores externos para determinar o conteúdo a ser exibido para o usuário. Por exemplo, para exibir conteúdo suplementar, defina pares de chave-valor usando Liquid. Note que o `class_type` deve ser conhecido no momento da configuração. ![Os pares de chave-valor para o caso de uso de Content Cards suplementares. Neste exemplo, diferentes aspectos do cartão, como "tile_id", "tile_deeplink" e "tile_title", são definidos usando Liquid.](https://www.braze.com/docs/pt-br/pt-br/assets/img/cc_implementation/supplementary_content.png?1b9481939960e31dc1b1e5ef57d51b68){: style="max-width:60%;"} ## Content Cards como conteúdo interativo {#content-cards-as-interactive-content} ![Um Content Card interativo mostrando uma promoção de 50% aparece no canto inferior esquerdo da tela. Depois de clicado, a promoção será aplicada ao carrinho.](https://www.braze.com/docs/pt-br/pt-br/assets/img/cc_implementation/discount2.png?28bacc3995ff935635bb24b7bb547e1b){: style="border:0;"}{: style="float:right;max-width:45%;border:0;margin-left:15px;"} Os Content Cards podem ser aproveitados para criar experiências dinâmicas e interativas para seus usuários. No exemplo à direita, temos um pop-up de Content Card que aparece no checkout, oferecendo aos usuários promoções de última hora. Cartões bem posicionados como esse são uma ótima maneira de dar aos usuários um "empurrãozinho" em direção a ações específicas. Os pares de chave-valor para esse caso de uso incluem `discount_percentage` definido como o valor do desconto desejado e `class_type` definido como `coupon_code`. Esses pares de chave-valor permitem filtrar e exibir Content Cards específicos por tipo na tela de checkout. Para saber mais sobre o uso de pares de chave-valor para gerenciar vários feeds, consulte [Personalização do feed padrão de Content Cards](https://www.braze.com/docs/pt-br/pt-br/developer_guide/customization_guides/content_cards/customizing_feed/#multiple-feeds).

![](https://www.braze.com/docs/pt-br/pt-br/assets/img/cc_implementation/discount.png?0f629adf0e5b56e0d2dc52b0b9f3e087){: style="max-width:80%;"} ## Emblemas de Content Cards {#content-card-badges} ![Tela inicial de um iPhone mostrando um app de exemplo da Braze chamado Swifty com um emblema vermelho exibindo o número 7](https://www.braze.com/docs/pt-br/pt-br/assets/img/cc_implementation/ios-unread-badge.png?f8538f586f860532f0f670933ea72054){: style="max-width:35%;float:right;margin-left:15px;border:none;"} Os emblemas são ícones pequenos, ideais para chamar a atenção do usuário. O uso de emblemas para alertar o usuário sobre novos conteúdos de Content Cards pode atrair os usuários de volta ao seu app e aumentar as sessões. ### Exibir o número de Content Cards não lidos como um emblema {#displaying-the-number-of-unread-content-cards-as-a-badge} Você pode exibir o número de Content Cards não lidos que seu usuário tem como um emblema no ícone do seu app. Você pode solicitar o número de cartões não lidos a qualquer momento chamando: ```javascript braze.getCachedContentCards().getUnviewedCardCount(); ``` Em seguida, você pode usar essas informações para exibir um emblema que indica quantos Content Cards não lidos existem. Para saber mais, consulte a documentação de referência do SDK. Você pode solicitar o número de cartões não lidos a qualquer momento chamando: ```java Braze.getInstance(context).getContentCardUnviewedCount(); ``` ```kotlin Braze.getInstance(context).contentCardUnviewedCount ``` Em seguida, você pode usar essas informações para exibir um emblema que indica quantos Content Cards não lidos existem. Para saber mais, consulte a documentação de referência do SDK. O exemplo a seguir usa `braze.contentCards` para solicitar e exibir o número de Content Cards não lidos. Depois que o app é fechado e a sessão do usuário termina, esse código solicita uma contagem de cartões, filtrando o número de cartões com base na propriedade `viewed`. ```swift func applicationDidEnterBackground(_ application: UIApplication) ``` Nesse método, implemente o seguinte código, que atualiza ativamente a contagem de emblemas enquanto o usuário visualiza os cartões durante uma determinada sessão: ```swift let unreadCards = AppDelegate.braze?.contentCards.cards.filter { $0.viewed == false } UIApplication.shared.applicationIconBadgeNumber = unreadCards?.count ?? 0 ``` ```objc (void)applicationDidEnterBackground:(UIApplication *)application ``` Nesse método, implemente o seguinte código, que atualiza ativamente a contagem de emblemas enquanto o usuário visualiza os cartões durante uma determinada sessão: ```objc NSInteger unreadCardCount = 0; for (BRZContentCardRaw *card in AppDelegate.braze.contentCards.cards) { if (card.viewed == NO) { unreadCardCount += 1; } } [UIApplication sharedApplication].applicationIconBadgeNumber = unreadCardCount; ``` # Personalize o feed para Content Cards Source: /docs/pt-br/developer_guide/content_cards/customizing_cards/feed/index.md # Personalize o feed para Content Cards {#customize-the-feed-for-content-cards} > Um feed de cartão de conteúdo é a sequência de Content Cards nos seus aplicativos móveis ou da web. Este artigo aborda a configuração de quando o feed é atualizado, a ordem dos cartões, o gerenciamento de vários feeds e as mensagens de erro de "feed vazio". Para a lista completa de tipos de cartões de conteúdo, consulte [Sobre Content Cards](https://www.braze.com/docs/pt-br/pt-br/developer_guide/content_cards/). ## About the session lifecycle A session refers to the period of time the Braze SDK tracks user activity in your app after it's launched. You can also force a new session by [calling the `changeUser()` method](https://www.braze.com/docs/pt-br/pt-br/developer_guide/analytics/setting_user_ids/#setting-a-user-id). By default, a session starts when you first call `braze.openSession()`. The session will remain active for up to `30` minutes of inactivity (unless you [change the default session timeout](https://www.braze.com/docs/pt-br/pt-br/developer_guide/analytics/tracking_sessions/?tab=web#change-session-timeout) or the user closes the app. **Note:** If you've set up the [activity lifecycle callback](https://www.braze.com/docs/pt-br/pt-br/developer_guide/platform_integration_guides/android/initial_sdk_setup/android_sdk_integration/#step-4-tracking-user-sessions-in-android) for Android, Braze will automatically call [`openSession()`](https://braze-inc.github.io/braze-android-sdk/kdoc/braze-android-sdk/com.braze/-i-braze/open-session.html) and [`closeSession()`](https://braze-inc.github.io/braze-android-sdk/kdoc/braze-android-sdk/com.braze/-i-braze/close-session.html) for each activity in your app. By default, a session starts when `openSession()` is first called. If your app goes to the background and then returns to the foreground, the SDK will check if more than 10 seconds have passed since the session started (unless you [change the default session timeout](https://www.braze.com/docs/pt-br/pt-br/developer_guide/analytics/tracking_sessions/?tab=android#change-session-timeout)). If so, a new session will begin. Keep in mind that if the user closes your app while it's in the background, session data may not be sent to Braze until they reopen the app. Calling `closeSession()` will not immediately end the session. Instead, it will end the session after 10 seconds if `openSession()` isn't called again by the user starting another activity. By default, a session starts when you call `Braze.init(configuration:)`. This occurs when the `UIApplicationWillEnterForegroundNotification` notification is triggered, meaning the app has entered the foreground. If your app goes to the background, `UIApplicationDidEnterBackgroundNotification` is triggered. The app does not remain in an active session while in the background. When your app returns to the foreground, the SDK compares the time elapsed since the session started against the session timeout (unless you [change the default session timeout](https://www.braze.com/docs/pt-br/pt-br/developer_guide/analytics/tracking_sessions/?tab=swift#change-session-timeout)). If the time since the session started exceeds the timeout period, a new session begins. ## Atualizar o feed {#refreshing-the-feed} ### Atualização automática {#automatic-refresh} Por padrão, o feed de Content Cards será atualizado automaticamente quando: - Uma nova sessão é iniciada - O feed padrão de Content Cards é fechado e reaberto após mais de 60 segundos desde a última atualização. **Tip:** Para mostrar dinamicamente Content Cards atualizados sem atualizar manualmente, selecione **At first impression** durante a criação do cartão. Esses cartões serão atualizados quando estiverem disponíveis. ### Atualização manual {#manual-refresh} Para atualizar manualmente o feed em um horário específico: Solicite uma atualização manual dos Content Cards da Braze a partir do SDK para web a qualquer momento, chamando [`requestContentCardsRefresh()`](https://js.appboycdn.com/web-sdk/latest/doc/modules/braze.html#requestcontentcardsrefresh). Você também pode chamar [`getCachedContentCards`](https://js.appboycdn.com/web-sdk/latest/doc/modules/braze.html#getcachedcontentcards) para obter todos os cartões disponíveis no momento a partir da última atualização dos Content Cards. ```javascript import * as braze from "@braze/web-sdk"; function refresh() { braze.requestContentCardsRefresh(); } ``` Para abrir links de Content Cards em uma nova aba do navegador em vez da mesma aba, defina `openCardsInNewTab: true` nas opções de inicialização do SDK para web. Para saber mais sobre as opções de inicialização, consulte o [guia do repositório do SDK para web](https://www.braze.com/docs/pt-br/pt-br/developer_guide/sdk_repository_guides/web/). Solicite uma atualização manual dos Content Cards da Braze a partir do SDK do Android a qualquer momento, chamando [`requestContentCardsRefresh`](https://braze-inc.github.io/braze-android-sdk/kdoc/braze-android-sdk/com.braze/-i-braze/request-content-cards-refresh.html). ```java Braze.getInstance(context).requestContentCardsRefresh(); ``` ```kotlin Braze.getInstance(context).requestContentCardsRefresh() ``` Solicite uma atualização manual dos Content Cards da Braze a partir do SDK Swift a qualquer momento, chamando o método [`requestRefresh`](https://braze-inc.github.io/braze-swift-sdk/documentation/brazekit/braze/contentcards-swift.class/requestrefresh(_:)) na classe [`Braze.ContentCards`](https://braze-inc.github.io/braze-swift-sdk/documentation/brazekit/braze/contentcards-swift.class): No Swift, os Content Cards podem ser atualizados com um completion handler opcional ou com um retorno assíncrono usando as APIs de concorrência nativas do Swift. #### Completion handler {#completion-handler} ```swift AppDelegate.braze?.contentCards.requestRefresh { result in // Implement completion handler } ``` #### Async/Await ```swift let contentCards = await AppDelegate.braze?.contentCards.requestRefresh() ``` ```objc [AppDelegate.braze.contentCards requestRefreshWithCompletion:^(NSArray * contentCards, NSError * error) { // Implement completion handler }]; ``` ### Sincronização completa vs. sincronização parcial {#full-sync-vs-partial-sync} O SDK da Braze usa dois tipos de sincronização ao recuperar Content Cards do servidor: - **Sincronização completa:** Baixa todos os Content Cards para os quais o usuário é elegível. As sincronizações completas ocorrem automaticamente a cada 7 dias ou sempre que `changeUser()` é chamado. - **Sincronização parcial:** Baixa apenas os novos Content Cards desde a última solicitação. Se o usuário não for elegível para nenhum cartão novo, a resposta retorna zero cartões. As sincronizações parciais ocorrem cada vez que `requestContentCardsRefresh()` é chamado (a menos que 7 dias tenham se passado desde a última sincronização completa, caso em que uma sincronização completa é acionada). As sincronizações parciais reduzem a carga do servidor e o consumo de bateria do dispositivo. Os Content Cards que já foram recebidos são armazenados localmente no SDK, então os usuários continuarão vendo seus cartões disponíveis mesmo quando uma sincronização parcial retornar zero cartões novos. ### Limite de taxa {#rate-limit} A Braze usa um algoritmo de token bucket para impor os seguintes limites de taxa: - Até 5 chamadas de atualização por dispositivo, compartilhadas entre usuários e chamadas para `openSession()` - Após atingir o limite, uma nova chamada fica disponível a cada 180 segundos (3 minutos) - O sistema mantém até cinco chamadas para você usar a qualquer momento - `subscribeToContentCards()` ainda retornará cartões em cache mesmo quando o limite de taxa for atingido **Important:** O SDK da Braze também aplica limites de taxa para desempenho e confiabilidade. Tenha isso em mente ao executar testes automatizados ou realizar QA manual. Para saber mais, consulte [Limites de taxa do SDK da Braze](https://www.braze.com/docs/pt-br/pt-br/developer_guide/sdk_integration/rate_limits/). ## Personalização da ordem dos cartões exibidos {#customizing-displayed-card-order} Você pode alterar a ordem em que seus Content Cards são exibidos. Isso permite ajustar a experiência do usuário priorizando determinados tipos de conteúdo, como promoções sensíveis ao tempo. Personalize a ordem de exibição dos Content Cards no seu feed usando o parâmetro [`filterFunction`](https://js.appboycdn.com/web-sdk/latest/doc/modules/braze.html#showcontentcards) de `showContentCards():`. Por exemplo: ```javascript braze.showContentCards(null, (cards) => { return sortBrazeCards(cards); // Where sortBrazeCards is your sorting function that returns the sorted card array }); ``` O [`ContentCardsFragment`](https://braze-inc.github.io/braze-android-sdk/kdoc/braze-android-sdk/com.braze.ui.contentcards/-content-cards-fragment/index.html) se baseia em um [`IContentCardsUpdateHandler`](https://braze-inc.github.io/braze-android-sdk/kdoc/braze-android-sdk/com.braze.ui.contentcards.handlers/-i-content-cards-update-handler/index.html) para lidar com qualquer classificação ou modificação dos Content Cards antes que eles sejam exibidos no feed. Um manipulador de atualização personalizado pode ser definido por meio de [`setContentCardUpdateHandler`](https://braze-inc.github.io/braze-android-sdk/kdoc/braze-android-sdk/com.braze.ui.contentcards/-content-cards-fragment/set-content-card-update-handler.html) no seu `ContentCardsFragment`. A seguir está o `IContentCardsUpdateHandler` padrão, que pode ser usado como ponto de partida para a personalização: **Mostrar exemplo em Java** ```java public class DefaultContentCardsUpdateHandler implements IContentCardsUpdateHandler { // Interface that must be implemented and provided as a public CREATOR // field that generates instances of your Parcelable class from a Parcel. public static final Parcelable.Creator CREATOR = new Parcelable.Creator() { public DefaultContentCardsUpdateHandler createFromParcel(Parcel in) { return new DefaultContentCardsUpdateHandler(); } public DefaultContentCardsUpdateHandler[] newArray(int size) { return new DefaultContentCardsUpdateHandler[size]; } }; @Override public List handleCardUpdate(ContentCardsUpdatedEvent event) { List sortedCards = event.getAllCards(); // Sort by pinned, then by the 'updated' timestamp descending // Pinned before non-pinned Collections.sort(sortedCards, new Comparator() { @Override public int compare(Card cardA, Card cardB) { // A displays above B if (cardA.getIsPinned() && !cardB.getIsPinned()) { return -1; } // B displays above A if (!cardA.getIsPinned() && cardB.getIsPinned()) { return 1; } // At this point, both A & B are pinned or both A & B are non-pinned // A displays above B since A is newer if (cardA.getUpdated() > cardB.getUpdated()) { return -1; } // B displays above A since A is newer if (cardA.getUpdated() < cardB.getUpdated()) { return 1; } // At this point, every sortable field matches so keep the natural ordering return 0; } }); return sortedCards; } // Parcelable interface method @Override public int describeContents() { return 0; } // Parcelable interface method @Override public void writeToParcel(Parcel dest, int flags) { // No state is kept in this class so the parcel is left unmodified } } ``` **Mostrar exemplo em Kotlin** ```kotlin class DefaultContentCardsUpdateHandler : IContentCardsUpdateHandler { override fun handleCardUpdate(event: ContentCardsUpdatedEvent): List { val sortedCards = event.allCards // Sort by pinned, then by the 'updated' timestamp descending // Pinned before non-pinned sortedCards.sortWith(Comparator sort@{ cardA: Card, cardB: Card -> // A displays above B if (cardA.isPinned && !cardB.isPinned) { return@sort -1 } // B displays above A if (!cardA.isPinned && cardB.isPinned) { return@sort 1 } // At this point, both A & B are pinned or both A & B are non-pinned // A displays above B since A is newer if (cardA.updated > cardB.updated) { return@sort -1 } // B displays above A since A is newer if (cardA.updated < cardB.updated) { return@sort 1 } 0 }) return sortedCards } // Parcelable interface method override fun describeContents(): Int { return 0 } // Parcelable interface method override fun writeToParcel(dest: Parcel, flags: Int) { // No state is kept in this class so the parcel is left unmodified } companion object { // Interface that must be implemented and provided as a public CREATOR // field that generates instances of your Parcelable class from a Parcel. val CREATOR: Parcelable.Creator = object : Parcelable.Creator { override fun createFromParcel(`in`: Parcel): DefaultContentCardsUpdateHandler? { return DefaultContentCardsUpdateHandler() } override fun newArray(size: Int): Array { return arrayOfNulls(size) } } } } ``` **Tip:** O código-fonte do `ContentCardsFragment` pode ser encontrado no [GitHub](https://github.com/braze-inc/braze-android-sdk/blob/master/android-sdk-ui/src/main/java/com/braze/ui/contentcards/ContentCardsFragment.kt). Para filtrar e classificar os Content Cards no Jetpack Compose, defina o parâmetro `cardUpdateHandler`. Por exemplo: ```kotlin ContentCardsList( cardUpdateHandler = { it.sortedWith { cardA, cardB -> // A displays above B if (cardA.isPinned && !cardB.isPinned) { return@sortedWith -1 } // B displays above A if (!cardA.isPinned && cardB.isPinned) { return@sortedWith 1 } // At this point, both A & B are pinned or both A & B are non-pinned // A displays above B since A is newer if (cardA.updated > cardB.updated) { return@sortedWith -1 } // B displays above A since A is newer if (cardA.updated < cardB.updated) { return@sortedWith 1 } 0 } } ) ``` Personalize a ordem do feed de cartões modificando diretamente a variável estática [`Attributes.defaults`](https://braze-inc.github.io/braze-swift-sdk/documentation/brazeui/brazecontentcardui/viewcontroller/attributes-swift.struct/defaults). ```swift var attributes = BrazeContentCardUI.ViewController.Attributes.defaults attributes.transform = { cards in cards.sorted { if $0.pinned && !$1.pinned { return true } else if !$0.pinned && $1.pinned { return false } else { return $0.createdAt > $1.createdAt } } } let viewController = BrazeContentCardUI.ViewController(braze: AppDelegate.braze, attributes: attributes) ``` A personalização via `BrazeContentCardUI.ViewController.Attributes` não está disponível em Objective-C. ## Personalização da mensagem de "feed vazio" {#customizing-empty-feed-message} Quando um usuário não se qualifica para nenhum Content Card, o SDK exibe uma mensagem de erro de "feed vazio" informando: "Não temos atualizações. Por favor, verifique novamente mais tarde." Você pode personalizar essa mensagem de erro de "feed vazio" de forma semelhante à seguinte: ![Uma mensagem de erro de feed vazio que diz "Esta é uma mensagem personalizada de estado vazio."](https://www.braze.com/docs/pt-br/pt-br/assets/img/content_cards/content-card-customization-empty.png?f309ee8967ad09179432d3212ff8e073) O SDK para web não oferece suporte à substituição programática do texto de "feed vazio". Você pode optar por substituí-lo sempre que o feed for exibido, mas isso não é recomendado porque o feed pode levar algum tempo para ser atualizado e o texto de feed vazio não será exibido imediatamente. Se o [`ContentCardsFragment`](https://braze-inc.github.io/braze-android-sdk/kdoc/braze-android-sdk/com.braze.ui.contentcards/-content-cards-fragment/index.html) determinar que o usuário não se qualifica para nenhum Content Card, ele exibirá a mensagem de erro de feed vazio. Um adaptador especial, o [`EmptyContentCardsAdapter`](https://github.com/braze-inc/braze-android-sdk/blob/master/android-sdk-ui/src/main/java/com/braze/ui/contentcards/adapters/EmptyContentCardsAdapter.kt), substitui o adaptador padrão [`ContentCardAdapter`](https://github.com/braze-inc/braze-android-sdk/blob/master/android-sdk-ui/src/main/java/com/braze/ui/contentcards/adapters/ContentCardAdapter.kt) para exibir essa mensagem de erro. Para definir a mensagem personalizada, substitua o recurso de string `com_braze_feed_empty`. O estilo usado para exibir essa mensagem pode ser encontrado em [`Braze.ContentCardsDisplay.Empty`](https://github.com/braze-inc/braze-android-sdk/blob/2e386dfa59a87bfc24ef7cb6ff5adf6b16f44d24/android-sdk-ui/src/main/res/values/styles.xml#L522-L530) e é reproduzido no trecho de código a seguir: ```xml ``` Para saber mais sobre como personalizar os elementos de estilo dos Content Cards, consulte [Personalização de estilo](https://www.braze.com/docs/pt-br/pt-br/developer_guide/content_cards/customizing_cards/style/). Para personalizar a mensagem de erro de "feed vazio" com Jetpack Compose, você pode passar um `emptyString` para [`ContentCardsList`](https://braze-inc.github.io/braze-android-sdk/kdoc/braze-android-sdk/com.braze.jetpackcompose.contentcards/-content-cards-list.html). Você também pode passar [`emptyTextStyle`](https://braze-inc.github.io/braze-android-sdk/kdoc/braze-android-sdk/com.braze.jetpackcompose.contentcards.styling/-content-card-list-styling/index.html#1193499348%2FProperties%2F-1725759721) para `ContentCardListStyling` para personalizar ainda mais essa mensagem. ```kotlin ContentCardsList( emptyString = "No messages today", style = ContentCardListStyling( emptyTextStyle = TextStyle(...) ) ) ``` Se você tiver um Composable que gostaria de exibir no lugar, pode passar `emptyComposable` para [`ContentCardsList`](https://braze-inc.github.io/braze-android-sdk/kdoc/braze-android-sdk/com.braze.jetpackcompose.contentcards/-content-cards-list.html). Se `emptyComposable` for especificado, o `emptyString` não será usado. ```kotlin ContentCardsList( emptyComposable = { Image( painter = painterResource(id = R.drawable.noMessages), contentDescription = "No messages" ) } ) ``` Personalize o estado vazio do view controller configurando as opções relacionadas em [`Attributes`](https://braze-inc.github.io/braze-swift-sdk/documentation/brazeui/brazecontentcardui/viewcontroller/attributes-swift.struct/defaults). ```swift var attributes = BrazeContentCardUI.ViewController.Attributes.defaults attributes.emptyStateMessage = "This is a custom empty state message" attributes.emptyStateMessageFont = .preferredFont(forTextStyle: .title1) attributes.emptyStateMessageColor = .secondaryLabel ``` Altere o texto que aparece automaticamente nos feeds vazios de Content Cards redefinindo as strings localizáveis do cartão de conteúdo no arquivo [`ContentCardsLocalizable.strings`](https://github.com/braze-inc/braze-swift-sdk/tree/main/Sources/BrazeUI/Resources/Localization/en.lproj) do seu app. **Note:** Se você quiser atualizar essa mensagem em diferentes idiomas de localização, localize o idioma correspondente na [estrutura da pasta Resources](https://github.com/braze-inc/braze-swift-sdk/tree/main/Sources/BrazeUI/Resources/Localization) com a string `ContentCardsLocalizable.strings`. ## Implementando múltiplos feeds {#implementing-multiple-feeds} Os Content Cards podem ser filtrados no seu app para que apenas cartões específicos sejam exibidos, permitindo que você tenha vários feeds de Content Cards para diferentes casos de uso. Por exemplo, você pode manter um feed transacional e um feed de marketing. Para isso, crie diferentes categorias de Content Cards definindo pares de valores-chave no dashboard da Braze. Em seguida, crie feeds no seu app ou site que tratem esses tipos de Content Cards de forma diferente, filtrando alguns tipos e exibindo outros. ### Etapa 1: Definir pares de valores-chave nos cartões {#step-1-set-key-value-pairs-on-cards} Ao criar uma Campaign de cartão de conteúdo, defina [os dados do par chave-valor](https://www.braze.com/docs/pt-br/pt-br/developer_guide/content_cards/customizing_cards/behavior/) em cada cartão. Você usará esse par chave-valor para categorizar os cartões. Os pares de valores-chave são armazenados na propriedade `extras` no modelo de dados do cartão. Para este exemplo, definiremos um par de valores-chave com a chave `feed_type` que designará em qual feed de Content Card o cartão deve ser exibido. O valor será o que seus feeds personalizados representam, como `home_screen` ou `marketing`. ### Etapa 2: Filtrar Content Cards {#step-2-filter-content-cards} Depois que os pares de valores-chave tiverem sido atribuídos, crie um feed com lógica que exibirá os cartões desejados e filtrará cartões de outros tipos. Neste exemplo, exibiremos apenas os cartões com um par de valores-chave correspondente a `feed_type: "Transactional"`. O exemplo a seguir mostrará o feed de Content Cards para cartões do tipo `Transactional`: ```javascript /** * @param {String} feed_type - value of the "feed_type" KVP to filter */ function showCardsByFeedType(feed_type) { braze.showContentCards(null, function(cards) { return cards.filter((card) => card.extras["feed_type"] === feed_type); }); } ``` Em seguida, você pode configurar um botão de alternância para seu feed personalizado: ```javascript // show the "Transactional" feed when this button is clicked document.getElementById("show-transactional-feed").onclick = function() { showCardsByFeedType("Transactional"); }; ``` Para saber mais, consulte a [documentação do método do SDK](https://js.appboycdn.com/web-sdk/latest/doc/modules/braze.html#showcontentcards). Por padrão, o feed de Content Cards é exibido em um [`ContentCardsFragment`](https://braze-inc.github.io/braze-android-sdk/kdoc/braze-android-sdk/com.braze.ui.contentcards/-content-cards-fragment/index.html) e [`IContentCardsUpdateHandler`](https://braze-inc.github.io/braze-android-sdk/kdoc/braze-android-sdk/com.braze.ui.contentcards.handlers/-i-content-cards-update-handler/index.html) retorna uma lista de cartões para exibir após receber um [`ContentCardsUpdatedEvent`](https://braze-inc.github.io/braze-android-sdk/kdoc/braze-android-sdk/com.braze.events/-content-cards-updated-event/index.html) do SDK da Braze. No entanto, ele apenas classifica os cartões e não lida com nenhum filtro diretamente. #### Etapa 2.1: Criar um manipulador personalizado {#step-21-create-a-custom-handler} Você pode filtrar Content Cards implementando um [`IContentCardsUpdateHandler`](https://braze-inc.github.io/braze-android-sdk/kdoc/braze-android-sdk/com.braze.ui.contentcards.handlers/-i-content-cards-update-handler/index.html) personalizado usando os pares chave-valor definidos por [`Card.getExtras()`](https://braze-inc.github.io/braze-android-sdk/kdoc/braze-android-sdk/com.braze.models.cards/-card/extras.html) no dashboard, e então modificá-lo para remover quaisquer cartões da lista que não correspondam ao valor de `feed_type` que você definiu anteriormente. **Mostrar exemplo em Java** ```java private IContentCardsUpdateHandler getUpdateHandlerForFeedType(final String desiredFeedType) { return new IContentCardsUpdateHandler() { @Override public List handleCardUpdate(ContentCardsUpdatedEvent event) { // Use the default card update handler for a first // pass at sorting the cards. This is not required // but is done for convenience. final List cards = new DefaultContentCardsUpdateHandler().handleCardUpdate(event); final Iterator cardIterator = cards.iterator(); while (cardIterator.hasNext()) { final Card card = cardIterator.next(); // Make sure the card has our custom KVP // from the dashboard with the key "feed_type" if (card.getExtras().containsKey("feed_type")) { final String feedType = card.getExtras().get("feed_type"); if (!desiredFeedType.equals(feedType)) { // The card has a feed type, but it doesn't match // our desired feed type, remove it. cardIterator.remove(); } } else { // The card doesn't have a feed // type at all, remove it cardIterator.remove(); } } // At this point, all of the cards in this list have // a feed type that explicitly matches the value we put // in the dashboard. return cards; } }; } ``` **Mostrar exemplo em Kotlin** ```kotlin private fun getUpdateHandlerForFeedType(desiredFeedType: String): IContentCardsUpdateHandler { return IContentCardsUpdateHandler { event -> // Use the default card update handler for a first // pass at sorting the cards. This is not required // but is done for convenience. val cards = DefaultContentCardsUpdateHandler().handleCardUpdate(event) val cardIterator = cards.iterator() while (cardIterator.hasNext()) { val card = cardIterator.next() // Make sure the card has our custom KVP // from the dashboard with the key "feed_type" if (card.extras.containsKey("feed_type")) { val feedType = card.extras["feed_type"] if (desiredFeedType != feedType) { // The card has a feed type, but it doesn't match // our desired feed type, remove it. cardIterator.remove() } } else { // The card doesn't have a feed // type at all, remove it cardIterator.remove() } } // At this point, all of the cards in this list have // a feed type that explicitly matches the value we put // in the dashboard. cards } } ``` #### Etapa 2.2: Adicionar a um fragmento {#step-22-add-it-to-a-fragment} Depois de criar um [`IContentCardsUpdateHandler`](https://braze-inc.github.io/braze-android-sdk/kdoc/braze-android-sdk/com.braze.ui.contentcards.handlers/-i-content-cards-update-handler/index.html), crie um [`ContentCardsFragment`](https://braze-inc.github.io/braze-android-sdk/kdoc/braze-android-sdk/com.braze.ui.contentcards/-content-cards-fragment/index.html) que o utilize. Esse feed personalizado pode ser usado como qualquer outro `ContentCardsFragment`. Nas diferentes partes do seu app, exiba diferentes feeds de Content Cards com base na chave fornecida no dashboard. Cada feed do `ContentCardsFragment` terá um conjunto exclusivo de cartões exibidos graças ao `IContentCardsUpdateHandler` personalizado em cada fragmento. **Mostrar exemplo em Java** ```java // We want a Content Cards feed that only shows "Transactional" cards. ContentCardsFragment customContentCardsFragment = new ContentCardsFragment(); customContentCardsFragment.setContentCardUpdateHandler(getUpdateHandlerForFeedType("Transactional")); ``` **Mostrar exemplo em Kotlin** ```kotlin // We want a Content Cards feed that only shows "Transactional" cards. val customContentCardsFragment = ContentCardsFragment() customContentCardsFragment.contentCardUpdateHandler = getUpdateHandlerForFeedType("Transactional") ``` Para filtrar quais Content Cards são mostrados nesse feed, use `cardUpdateHandler`. Por exemplo: ```kotlin ContentCardsList( cardUpdateHandler = { it.filter { card -> card.extras["feed_type"] == "Transactional" } } ) ``` The following example will show the Content Cards feed for `Transactional` type cards: ```swift // Filter cards by the `Transactional` feed type based on your key-value pair. let transactionalCards = cards.filter { $0.extras["feed_type"] as? String == "Transactional" } ``` Para ir além, os cartões apresentados no view controller podem ser filtrados definindo a propriedade `transform` na sua estrutura `Attributes` para exibir apenas os cartões filtrados pelos seus critérios. ```swift var attributes = BrazeContentCardUI.ViewController.Attributes.defaults attributes.transform = { cards in cards.filter { $0.extras["feed_type"] as? String == "Transactional" } } // Pass your attributes containing the transformed cards to the Content Card UI. let viewController = BrazeContentCardUI.ViewController(braze: AppDelegate.braze, attributes: attributes) ``` ```objc // Filter cards by the `Transactional` feed type based on your key-value pair. NSMutableArray *transactionalCards = [[NSMutableArray alloc] init]; for (BRZContentCardRaw *card in AppDelegate.braze.contentCards.cards) { if ([card.extras[@"feed_type"] isEqualToString:@"Transactional"]) { [transactionalCards addObject:card]; } } ``` # Registro de análise de dados Source: /docs/pt-br/developer_guide/content_cards/logging_analytics/index.md # Registro de análise de dados {#log-analytics} > When building a custom UI for Content Cards, you must manually log analytics like impressions, clicks, and dismissals, as this is only handled automatically for default card models. Logging these events is a standard part of a Content Card integration and is essential for accurate campaign reporting and billing. To do this, populate your custom UI with data from the Braze data models and then manually log the events. Once you understand how to log analytics, you can see common ways Braze customers [create custom Content Cards](https://www.braze.com/docs/pt-br/pt-br/developer_guide/content_cards/creating_cards/). ## Logging analytics When implementing your custom Content Cards, you can parse the Content Card objects and extract their payload data such as `title`, `cardDescription`, and `imageUrl`. Then, you can use the resulting model data to populate your custom UI. To obtain the Content Card data models, subscribe to Content Card updates. There are two properties to pay particular attention to: * **`id`**: Represents the Content Card ID string. This is the unique identifier used to log analytics from custom Content Cards. * **`extras`**: Encompasses all the key-value pairs from the Braze dashboard. All properties outside of `id` and `extras` are optional to parse for custom Content Cards. For more information on the data model, see each platform's integration article: [Android](https://www.braze.com/docs/pt-br/pt-br/developer_guide/content_cards/?sdktab=android), [iOS](https://www.braze.com/docs/pt-br/pt-br/developer_guide/content_cards/?sdktab=swift), [Web](https://www.braze.com/docs/pt-br/pt-br/developer_guide/content_cards/?sdktab=web). Register a callback function to subscribe for updates when cards are refreshed. ```javascript import * as braze from "@braze/web-sdk"; braze.subscribeToContentCardsUpdates((updates) => { const cards = updates.cards; // For example: cards.forEach(card => { if (card.isControl) { // Do not display the control card, but remember to call `logContentCardImpressions([card])` } else if (card instanceof braze.ClassicCard || card instanceof braze.CaptionedImage) { // Use `card.title`, `card.imageUrl`, etc. } else if (card instanceof braze.ImageOnly) { // Use `card.imageUrl`, etc. } }) }); braze.openSession(); ``` **Note:** Content Cards will only refresh on session start if a subscribe request is called before `openSession()`. You can always choose to [manually refresh the feed](https://www.braze.com/docs/pt-br/pt-br/developer_guide/content_cards/customizing_cards/feed/) as well. ### Step 1: Create a private subscriber variable To subscribe to card updates, first declare a private variable in your custom class to hold your subscriber: ```java // subscriber variable private IEventSubscriber mContentCardsUpdatedSubscriber; ``` ### Step 2: Subscribe to updates Next, add the following code to subscribe to Content Card updates from Braze, typically inside of your custom Content Cards activity's `Activity.onCreate()`: ```java // Remove the previous subscriber before rebuilding a new one with our new activity. Braze.getInstance(context).removeSingleSubscription(mContentCardsUpdatedSubscriber, ContentCardsUpdatedEvent.class); mContentCardsUpdatedSubscriber = new IEventSubscriber() { @Override public void trigger(ContentCardsUpdatedEvent event) { // List of all Content Cards List allCards = event.getAllCards(); // Your logic below } }; Braze.getInstance(context).subscribeToContentCardsUpdates(mContentCardsUpdatedSubscriber); Braze.getInstance(context).requestContentCardsRefresh(); ``` ### Step 3: Unsubscribe We also recommend unsubscribing when your custom activity moves out of view. Add the following code to your activity's `onDestroy()` lifecycle method: ```java Braze.getInstance(context).removeSingleSubscription(mContentCardsUpdatedSubscriber, ContentCardsUpdatedEvent.class); ``` ### Step 1: Create a private subscriber variable To subscribe to card updates, first declare a private variable in your custom class to hold your subscriber: ```kotlin private var contentCardsUpdatedSubscriber: IEventSubscriber? = null ``` ### Step 2: Subscribe to updates Next, add the following code to subscribe to Content Card updates from Braze, typically inside of your custom Content Cards activity's `Activity.onCreate()`: ```kotlin // Remove the previous subscriber before rebuilding a new one with our new activity. Braze.getInstance(context).removeSingleSubscription(contentCardsUpdatedSubscriber, ContentCardsUpdatedEvent::class.java) contentCardsUpdatedSubscriber = IEventSubscriber { event -> // List of all Content Cards val allCards = event.allCards // Your logic below } Braze.getInstance(context).subscribeToContentCardsUpdates(contentCardsUpdatedSubscriber) Braze.getInstance(context).requestContentCardsRefresh(true) ``` ### Step 3: Unsubscribe We also recommend unsubscribing when your custom activity moves out of view. Add the following code to your activity's `onDestroy()` lifecycle method: ```kotlin Braze.getInstance(context).removeSingleSubscription(contentCardsUpdatedSubscriber, ContentCardsUpdatedEvent::class.java) ``` To access the Content Cards data model, call [`contentCards.cards`](https://braze-inc.github.io/braze-swift-sdk/documentation/brazekit/braze/contentcards-swift.class/cards) on your `braze` instance. ```swift let cards: [Braze.ContentCard] = AppDelegate.braze?.contentCards.cards ``` Additionally, you can also maintain a subscription to observe for changes in your Content Cards. You can do so in one of two ways: 1. Maintaining a cancellable; or 2. Maintaining an `AsyncStream`. ### Cancellable ```swift // This subscription is maintained through a Braze cancellable, which will observe for changes until the subscription is cancelled. // You must keep a strong reference to the cancellable to keep the subscription active. // The subscription is canceled either when the cancellable is deinitialized or when you call its `.cancel()` method. let cancellable = AppDelegate.braze?.contentCards.subscribeToUpdates { [weak self] contentCards in // Implement your completion handler to respond to updates in `contentCards`. } ``` ### AsyncStream ```swift let stream: AsyncStream<[Braze.ContentCard]> = AppDelegate.braze?.contentCards.cardsStream ``` ```objc NSArray *contentCards = AppDelegate.braze.contentCards.cards; ``` Additionally, if you wish to maintain a subscription to your content cards, you can call [`subscribeToUpdates`](https://braze-inc.github.io/braze-swift-sdk/documentation/brazekit/braze/contentcards-swift.class/subscribetoupdates(_:)): ```objc // This subscription is maintained through Braze cancellable, which will continue to observe for changes until the subscription is cancelled. BRZCancellable *cancellable = [self.braze.contentCards subscribeToUpdates:^(NSArray *contentCards) { // Implement your completion handler to respond to updates in `contentCards`. }]; ``` To get the Content Card data, use the `getContentCards` method: ```javascript import Braze from "@braze/react-native-sdk"; const cards = await Braze.getContentCards(); ``` To listen for updates, subscribe to Content Card update events: ```javascript const subscription = Braze.addListener(Braze.Events.CONTENT_CARDS_UPDATED, (update) => { const cards = update.cards; cards.forEach(card => { if (card.isControl) { // Do not display the control card, but remember to log an impression } else { // Use card.title, card.cardDescription, card.image, etc. } }); }); ``` To request a manual refresh of Content Cards from Braze servers: ```javascript Braze.requestContentCardsRefresh(); ``` To get cached Content Cards without a network request: ```javascript const cachedCards = await Braze.getCachedContentCards(); ``` ## Logging events Logging valuable metrics like impressions, clicks, and dismissals is quick and simple. Set a custom click listener to manually handle these analytics. Log impression events when cards are viewed by users using [`logContentCardImpressions`](https://js.appboycdn.com/web-sdk/latest/doc/modules/braze.html#logcontentcardimpressions): ```javascript import * as braze from "@braze/web-sdk"; braze.logContentCardImpressions([card1, card2, card3]); ``` Log card click events when users interact with a card using [`logContentCardClick`](https://js.appboycdn.com/web-sdk/latest/doc/modules/braze.html#logcontentcardclick): ```javascript import * as braze from "@braze/web-sdk"; braze.logContentCardClick(card); ``` The [`BrazeManager`](https://github.com/braze-inc/braze-growth-shares-android-demo-app/blob/main/app/src/main/java/com/braze/advancedsamples/BrazeManager.kt) can reference Braze SDK dependencies such as the Content Card objects array list to get the [`Card`](https://braze-inc.github.io/braze-android-sdk/kdoc/braze-android-sdk/com.braze.models.cards/-card/index.html) to call the Braze logging methods. Use the `ContentCardable` base class to easily reference and provide data to the `BrazeManager`. To log an impression or click on a card, call [`Card.logClick()`](https://braze-inc.github.io/braze-android-sdk/kdoc/braze-android-sdk/com.braze.models.cards/-card/log-click.html) or [`Card.logImpression()`](https://braze-inc.github.io/braze-android-sdk/kdoc/braze-android-sdk/com.braze.models.cards/-card/log-impression.html) respectively. You can manually log or set a Content Card as "dismissed" to Braze for a particular card with [`isDismissed`](https://braze-inc.github.io/braze-android-sdk/kdoc/braze-android-sdk/com.braze.models.cards/-card/is-dismissed.html). If a card is already marked as dismissed, it cannot be marked as dismissed again. To create a custom click listener, create a class that implements [`IContentCardsActionListener`](https://braze-inc.github.io/braze-android-sdk/kdoc/braze-android-sdk/com.braze.ui.contentcards.listeners/-i-content-cards-action-listener/index.html) and register it with [`BrazeContentCardsManager`](https://braze-inc.github.io/braze-android-sdk/kdoc/braze-android-sdk/com.braze.ui.contentcards.managers/-braze-content-cards-manager/index.html). Implement the [`onContentCardClicked()`](https://braze-inc.github.io/braze-android-sdk/kdoc/braze-android-sdk/com.braze.ui.contentcards.listeners/-i-content-cards-action-listener/on-content-card-clicked.html) method, which will be called when the user clicks a Content Card. Then, instruct Braze to use your Content Card click listener. For example: ```java BrazeContentCardsManager.getInstance().setContentCardsActionListener(new IContentCardsActionListener() { @Override public boolean onContentCardClicked(Context context, Card card, IAction cardAction) { return false; } @Override public void onContentCardDismissed(Context context, Card card) { } }); ``` For example: ```kotlin BrazeContentCardsManager.getInstance().contentCardsActionListener = object : IContentCardsActionListener { override fun onContentCardClicked(context: Context, card: Card, cardAction: IAction): Boolean { return false } override fun onContentCardDismissed(context: Context, card: Card) { } } ``` **Important:** To handle control variant Content Cards in your custom UI, pass in your [`com.braze.models.cards.Card`](https://braze-inc.github.io/braze-android-sdk/kdoc/braze-android-sdk/com.braze.models.cards/-card/index.html) object, then call the `logImpression` method as you would with any other Content Card type. The object will implicitly log a control impression to inform our analytics of when a user would have seen the control card. Implement the [`BrazeContentCardUIViewControllerDelegate`](https://braze-inc.github.io/braze-swift-sdk/documentation/brazeui/brazecontentcarduiviewcontrollerdelegate) protocol and set your delegate object as the `delegate` property of your `BrazeContentCardUI.ViewController`. This delegate will handle passing the data of your custom object back to Braze to be logged. For an example, see [Content Cards UI tutorial](https://braze-inc.github.io/braze-swift-sdk/tutorials/braze/c2-contentcardsui/). ```swift // Set the delegate when creating the Content Cards controller contentCardsController.delegate = delegate // Method to implement in delegate func contentCard( _ controller: BrazeContentCardUI.ViewController, shouldProcess clickAction: Braze.ContentCard.ClickAction, card: Braze.ContentCard ) -> Bool { // Intercept the content card click action here. return true } ``` ```objc // Set the delegate when creating the Content Cards controller contentCardsController.delegate = delegate; // Method to implement in delegate - (BOOL)contentCardController:(BRZContentCardUIViewController *)controller shouldProcess:(NSURL *)url card:(BRZContentCardRaw *)card { // Intercept the content card click action here. return YES; } ``` **Important:** To handle control variant Content Cards in your custom UI, pass in your [`Braze.ContentCard.Control`](https://braze-inc.github.io/braze-swift-sdk/documentation/brazekit/braze/contentcard/control(_:)) object, then call the `logImpression` method as you would with any other Content Card type. The object will implicitly log a control impression to inform our analytics of when a user would have seen the control card. Log impression events when cards are viewed by users: ```javascript Braze.logContentCardImpression(card.id); ``` Log card click events when users interact with a card: ```javascript Braze.logContentCardClicked(card.id); ``` Log dismissal events when a user dismisses a card: ```javascript Braze.logContentCardDismissed(card.id); ``` ## Handling on-click behavior When a user clicks a Content Card in a custom feed, the on-click behavior (such as navigating to a URL, deep linking, or logging a custom event) is not handled automatically. Use [`handleBrazeAction`](https://js.appboycdn.com/web-sdk/latest/doc/modules/braze.html#handlebrazeaction) to process the card's URL and execute the configured on-click action, including Braze actions (`brazeActions://` URLs). ```javascript import * as braze from "@braze/web-sdk"; // In your card click handler function onCardClick(card) { // Log the click braze.logContentCardClick(card); // Handle the on-click behavior if (card.url) { braze.handleBrazeAction(card.url); } } ``` | Parameter | Description | |---|---| | `url` | A valid URL, or a valid Braze action URL with the scheme `brazeActions://`. | | `openLinkInNewTab` | (Optional) Whether the URL should open in a new tab. Defaults to `false`. | {: .reset-td-br-1 .reset-td-br-2 aria-label="Handling on-click behavior" } **Important:** If you don't call `handleBrazeAction()`, on-click behaviors configured in the Braze dashboard (such as "Log Custom Event" or "Navigate to URL") won't execute for cards displayed in a custom feed. On-click behavior is handled automatically by the default Content Cards UI. For custom implementations, use the [`IContentCardsActionListener`](https://braze-inc.github.io/braze-android-sdk/kdoc/braze-android-sdk/com.braze.ui.contentcards.listeners/-i-content-cards-action-listener/index.html) interface described in the [Logging analytics](#logging-analytics) section above. On-click behavior is handled automatically by the default Content Cards UI. For custom implementations, use the [`BrazeContentCardUIViewControllerDelegate`](https://braze-inc.github.io/braze-swift-sdk/documentation/brazeui/brazecontentcarduiviewcontrollerdelegate) protocol described in the [Logging analytics](#logging-analytics) section above. ## Dispensas únicas maiores que impressões únicas {#unique-dismissals-higher-than-unique-impressions} Se *Dispensas únicas* excede *Impressões únicas*, sua integração personalizada de Content Cards registrou dispensas sem registrar impressões para esses mesmos cartões. A interface padrão de Content Cards da Braze registra ambos automaticamente, então essa discrepância aparece apenas quando você usa uma interface personalizada. Registre uma impressão cada vez que exibir um cartão e registre uma dispensa quando o usuário dispensá-lo. Para nomes de métodos e exemplos, consulte as seções de plataforma abaixo. ## Análise de dados ausente nos Content Cards {#missing-content-cards-analytics} Se os Content Cards aparecem corretamente no seu app, mas você não recebe nenhuma análise de dados de forma consistente (impressões, cliques etc.), provavelmente trata-se de um problema de integração de SDK. - **Visualizações personalizadas de Content Cards (Android, iOS, Web):** A interface padrão da Braze registra impressões e cliques automaticamente em todas as plataformas. Se você está usando uma visualização ou implementação personalizada de Content Cards, é necessário chamar os métodos de registro apropriados explicitamente dentro do seu aplicativo. Consulte [Registro de análise de dados](https://www.braze.com/docs/pt-br/pt-br/developer_guide/content_cards/logging_analytics/) para a sua plataforma. Para implementações Web personalizadas especificamente, verifique se o SDK Web da Braze está carregado, confira o console do navegador em busca de erros e confirme que os dados dos cartões estão sendo recebidos. - **Inicialização do SDK e identificação do usuário:** Certifique-se de que o SDK esteja totalmente inicializado antes de exibir os cartões. Os eventos são descartados silenciosamente (não enfileirados) se o SDK não estiver inicializado, estiver em modo de inicialização com postergação ou desabilitado por GDPR. O SDK registra análise de dados para usuários anônimos, mas métricas do dashboard como "impressões diárias únicas" exigem uma identidade de usuário resolvida, então chame `changeUser` antes de exibir os cartões sempre que possível. ## ID do Content Card {#content-card-id} Cada envio de Campaign para um destinatário gera um novo ID de Content Card. Se o mesmo usuário receber a Campaign novamente em um envio posterior, a Braze atribui um novo ID. Faça referência ao `id` do cartão ao registrar impressões, cliques e dispensas em implementações personalizadas. # Deep linking em Content Cards Source: /docs/pt-br/developer_guide/content_cards/deep_linking/index.md # Deep linking em Content Cards {#deep-linking-in-content-cards} > Aprenda como fazer deep link dentro de um Content Card usando o SDK da Braze. Para saber mais sobre deep links, confira [O que é deep linking?](https://www.braze.com/docs/pt-br/pt-br/user_guide/messaging/design_and_edit/personalize/actions_and_media_urls/#what-is-deep-linking). Neste momento, deep links de Content Cards não são suportados para o SDK Web da Braze. ## Prerequisites Before you can use this feature, you'll need to [integrate the Android Braze SDK](https://www.braze.com/docs/pt-br/pt-br/developer_guide/sdk_integration/?sdktab=android). ## Creating a universal delegate The Android SDK provides the ability to set a single delegate object to custom handle all deep links opened by Braze across Content Cards, in-app messages, and push notifications. Your delegate object should implement the [`IBrazeDeeplinkHandler`](https://braze-inc.github.io/braze-android-sdk/kdoc/braze-android-sdk/com.braze.ui/-braze-deeplink-handler/index.html) interface and be set using [`BrazeDeeplinkHandler.setBrazeDeeplinkHandler()`](https://braze-inc.github.io/braze-android-sdk/kdoc/braze-android-sdk/com.braze.ui/-braze-deeplink-handler/-companion/set-braze-deeplink-handler.html). In most cases, the delegate should be set in your app's `Application.onCreate()`. The following is an example of overriding the default [`UriAction`](https://braze-inc.github.io/braze-android-sdk/kdoc/braze-android-sdk/com.braze.ui.actions/-uri-action/index.html) behavior with custom intent flags and custom behavior for YouTube URLs: ```java public class CustomDeeplinkHandler implements IBrazeDeeplinkHandler { private static final String TAG = BrazeLogger.getBrazeLogTag(CustomDeeplinkHandler.class); @Override public void gotoUri(Context context, UriAction uriAction) { String uri = uriAction.getUri().toString(); // Open YouTube URLs in the YouTube app and not our app if (!StringUtils.isNullOrBlank(uri) && uri.contains("youtube.com")) { uriAction.setUseWebView(false); } CustomUriAction customUriAction = new CustomUriAction(uriAction); customUriAction.execute(context); } public static class CustomUriAction extends UriAction { public CustomUriAction(@NonNull UriAction uriAction) { super(uriAction); } @Override protected void openUriWithActionView(Context context, Uri uri, Bundle extras) { Intent intent = getActionViewIntent(context, uri, extras); intent.setFlags(Intent.FLAG_ACTIVITY_NEW_TASK | Intent.FLAG_ACTIVITY_CLEAR_TOP | Intent.FLAG_ACTIVITY_SINGLE_TOP); if (intent.resolveActivity(context.getPackageManager()) != null) { context.startActivity(intent); } else { BrazeLogger.w(TAG, "Could not find appropriate activity to open for deep link " + uri + "."); } } } } ``` ```kotlin class CustomDeeplinkHandler : IBrazeDeeplinkHandler { override fun gotoUri(context: Context, uriAction: UriAction) { val uri = uriAction.uri.toString() // Open YouTube URLs in the YouTube app and not our app if (!StringUtils.isNullOrBlank(uri) && uri.contains("youtube.com")) { uriAction.useWebView = false } val customUriAction = CustomUriAction(uriAction) customUriAction.execute(context) } class CustomUriAction(uriAction: UriAction) : UriAction(uriAction) { override fun openUriWithActionView(context: Context, uri: Uri, extras: Bundle) { val intent = getActionViewIntent(context, uri, extras) intent.flags = Intent.FLAG_ACTIVITY_NEW_TASK or Intent.FLAG_ACTIVITY_CLEAR_TOP or Intent.FLAG_ACTIVITY_SINGLE_TOP if (intent.resolveActivity(context.packageManager) != null) { context.startActivity(intent) } else { BrazeLogger.w(TAG, "Could not find appropriate activity to open for deep link $uri.") } } } companion object { private val TAG = BrazeLogger.getBrazeLogTag(CustomDeeplinkHandler::class.java) } } ``` ## Deep linking to app settings To allow deep links to directly open your app's settings, you'll need a custom `BrazeDeeplinkHandler`. In the following example, the presence of a custom key-value pair called `open_notification_page` will make the deep link open the app's settings page: ```java BrazeDeeplinkHandler.setBrazeDeeplinkHandler(new IBrazeDeeplinkHandler() { @Override public void gotoUri(Context context, UriAction uriAction) { final Bundle extras = uriAction.getExtras(); if (extras.containsKey("open_notification_page")) { Intent intent = new Intent(); intent.setAction("android.settings.APP_NOTIFICATION_SETTINGS"); intent.setFlags(Intent.FLAG_ACTIVITY_NEW_TASK); //for Android 5-7 intent.putExtra("app_package", context.getPackageName()); intent.putExtra("app_uid", context.getApplicationInfo().uid); // for Android 8 and later intent.putExtra("android.provider.extra.APP_PACKAGE", context.getPackageName()); context.startActivity(intent); } } }); ``` ```kotlin BrazeDeeplinkHandler.setBrazeDeeplinkHandler(object : IBrazeDeeplinkHandler { override fun gotoUri(context: Context, uriAction: UriAction) { val extras = uriAction.extras if (extras.containsKey("open_notification_page")) { val intent = Intent() intent.action = "android.settings.APP_NOTIFICATION_SETTINGS" intent.flags = Intent.FLAG_ACTIVITY_NEW_TASK //for Android 5-7 intent.putExtra("app_package", context.packageName) intent.putExtra("app_uid", context.applicationInfo.uid) // for Android 8 and later intent.putExtra("android.provider.extra.APP_PACKAGE", context.packageName) context.startActivity(intent) } } }) ``` ## Customizing WebView activity {#Custom_Webview_Activity} When Braze opens website deeplinks inside the app, the deeplinks are handled by [`BrazeWebViewActivity`](https://braze-inc.github.io/braze-android-sdk/kdoc/braze-android-sdk/com.braze.ui/-braze-web-view-activity/index.html). **Note:** For custom HTML in-app messages, links configured with `target="_blank"` open in the device's default web browser and are not handled by `BrazeWebViewActivity`. To change this: 1. Create a new Activity that handles the target URL from `Intent.getExtras()` with the key `com.braze.Constants.BRAZE_WEBVIEW_URL_EXTRA`. For an example, see [`BrazeWebViewActivity.kt`](https://github.com/braze-inc/braze-android-sdk/blob/master/android-sdk-ui/src/main/java/com/braze/ui/BrazeWebViewActivity.kt). 2. Add that activity to `AndroidManifest.xml` and set `exported` to `false`. ```xml ``` 3. Set your custom Activity in a `BrazeConfig` [builder object](https://braze-inc.github.io/braze-android-sdk/kdoc/braze-android-sdk/com.braze.configuration/-braze-config/-builder/set-custom-web-view-activity-class.html). Build the builder and pass it to [`Braze.configure()`](https://braze-inc.github.io/braze-android-sdk/kdoc/braze-android-sdk/com.braze/-braze/-companion/configure.html) in your [`Application.onCreate()`](https://developer.android.com/reference/android/app/Application.html#onCreate()). ```java BrazeConfig brazeConfig = new BrazeConfig.Builder() .setCustomWebViewActivityClass(MyCustomWebViewActivity::class) ... .build(); Braze.configure(this, brazeConfig); ``` ```kotlin val brazeConfig = BrazeConfig.Builder() .setCustomWebViewActivityClass(MyCustomWebViewActivity::class.java) ... .build() Braze.configure(this, brazeConfig) ``` ## Troubleshooting If deep links from push notifications aren't working on Android, try the following steps: 1. **Test the deep link outside of Braze.** Open the deep link URL from another app, such as email or a browser. If it doesn't open your app, the deep link may not be configured correctly in your `AndroidManifest.xml`. For more information, see Android's [Create Deep Links](https://developer.android.com/training/app-links/deep-linking) documentation. 2. **Check that automatic deep link handling is enabled.** Verify that `com_braze_handle_push_deep_links_automatically` is set to `true` in `braze.xml`, or set this option through [runtime configuration](https://www.braze.com/docs/pt-br/pt-br/developer_guide/sdk_initalization/?sdktab=android). Without this setting, Braze doesn't automatically open your app and deep link destination when someone taps a push notification. 3. **Verify your deep link handler delegate.** If you set a custom `IBrazeDeeplinkHandler`, confirm that your `gotoUri` implementation handles the URI and doesn't drop it. 4. **Test across channels.** If the same deep link works in an in-app message but not from push, the issue is likely in your push deep link handling, not in the deep link itself. ## Using Jetpack Compose To handle deeplinks when using Jetpack Compose with NavHost: 1. Ensure that the activity handling your deeplink is registered in the Android Manifest. ```xml ``` 2. In NavHost, specify which deeplinks you want it to handle. ```kotlin composableWithCompositionLocal( route = "YOUR_ROUTE_HERE", deepLinks = listOf(navDeepLink { uriPattern = "myapp://articles/{${MainDestinations.ARTICLE_ID_KEY}}" }), arguments = listOf( navArgument(MainDestinations.ARTICLE_ID_KEY) { type = NavType.LongType } ), ) { backStackEntry -> val arguments = requireNotNull(backStackEntry.arguments) val articleId = arguments.getLong(MainDestinations.ARTICLE_ID_KEY) ArticleDetail( articleId ) } ``` 3. Depending on your app architecture, you may need to handle the new intent that's sent to your current activity as well. ```kotlin DisposableEffect(Unit) { val listener = Consumer { navHostController.handleDeepLink(it) } addOnNewIntentListener(listener) onDispose { removeOnNewIntentListener(listener) } } ``` ## Prerequisites Before you can use this feature, you'll need to [integrate the Swift Braze SDK](https://www.braze.com/docs/pt-br/pt-br/developer_guide/sdk_integration/?sdktab=swift). **Tip:** For help choosing between custom scheme deep links, universal links, and "Open Web URL Inside App," see [iOS deep linking guide](https://www.braze.com/docs/pt-br/pt-br/developer_guide/push_notifications/ios_deep_linking_guide). For troubleshooting, see [Deep linking troubleshooting](https://www.braze.com/docs/pt-br/pt-br/developer_guide/push_notifications/deep_linking_troubleshooting). ## Handling deep links ### Step 1: Register a scheme {#register-a-scheme} To handle deep linking, a custom scheme must be stated in your `Info.plist` file. The navigation structure is defined by an array of dictionaries. Each of those dictionaries contains an array of strings. Use Xcode to edit your `Info.plist` file: 1. Add a new key, `URL types`. Xcode will automatically make this an array containing a dictionary called `Item 0`. 2. Within `Item 0`, add a key `URL identifier`. Set the value to your custom scheme. 3. Within `Item 0`, add a key `URL Schemes`. This will automatically be an array containing a `Item 0` string. 4. Set `URL Schemes` >> `Item 0` to your custom scheme. Alternatively, if you wish to edit your `Info.plist` file directly, you can follow this spec: ```html CFBundleURLTypes CFBundleURLName YOUR.SCHEME CFBundleURLSchemes YOUR.SCHEME ``` ### Step 2: Add a scheme allowlist You must declare the URL schemes you wish to pass to `canOpenURL(_:)` by adding the `LSApplicationQueriesSchemes` key to your app's Info.plist file. Attempting to call schemes outside this allowlist will cause the system to record an error in the device's logs, and the deep link will not open. An example of this error will look like this: ``` : -canOpenURL: failed for URL: "yourapp://deeplink" – error: "This app is not allowed to query for scheme yourapp" ``` For example, if an in-app message should open the Facebook app when tapped, the app has to have the Facebook custom scheme (`fb`) in your allowlist. Otherwise, the system will reject the deep link. Deep links that direct to a page or view inside your own app still require that your app's custom scheme be listed in your app's `Info.plist`. Your example allowlist might look something like: ```html LSApplicationQueriesSchemes myapp fb twitter ``` For more information, refer to [Apple's documentation](https://developer.apple.com/library/content/documentation/General/Reference/InfoPlistKeyReference/Articles/LaunchServicesKeys.html#//apple_ref/doc/uid/TP40009250-SW14) on the `LSApplicationQueriesSchemes` key. ### Step 3: Implement a handler After activating your app, iOS will call the method [`application:openURL:options:`](https://developer.apple.com/reference/uikit/uiapplicationdelegate/1623112-application?language=objc). The important argument is the [NSURL](https://developer.apple.com/library/ios/DOCUMENTATION/Cocoa/Reference/Foundation/Classes/NSURL_Class/Reference/Reference.html#//apple_ref/doc/c_ref/NSURL) object. ```swift func application(_ app: UIApplication, open url: URL, options: [UIApplication.OpenURLOptionsKey : Any] = [:]) -> Bool { let path = url.path let query = url.query // Insert your code here to take some action based upon the path and query. return true } ``` ```objc - (BOOL)application:(UIApplication *)app openURL:(NSURL *)url options:(NSDictionary *)options { NSString *path = [url path]; NSString *query = [url query]; // Insert your code here to take some action based upon the path and query. return YES; } ``` ## App Transport Security (ATS) As defined by [Apple](https://developer.apple.com/library/prerelease/ios/releasenotes/General/WhatsNewIniOS/Articles/iOS9.html#//apple_ref/doc/uid/TP40016198-SW14), "App Transport Security is a feature that improves the security of connections between an app and web services. The feature consists of default connection requirements that conform to best practices for secure connections. Apps can override this default behavior and turn off transport security." ATS is applied by default. It requires that all connections use HTTPS and are encrypted using TLS 1.2 with forward secrecy. Refer to [Requirements for Connecting Using ATS](https://developer.apple.com/library/ios/documentation/General/Reference/InfoPlistKeyReference/Articles/CocoaKeys.html#//apple_ref/doc/uid/TP40009251-SW35) for more information. All images served by Braze to end devices are handled by a content delivery network ("CDN") that supports TLS 1.2 and is compatible with ATS. Unless they are specified as exceptions in your application's `Info.plist`, connections that do not follow these requirements will fail with errors that are similar to the following. **Example Error 1:** ```bash CFNetwork SSLHandshake failed (-9801) Error Domain=NSURLErrorDomain Code=-1200 "An SSL error has occurred, and a secure connection to the server cannot be made." ``` **Example Error 2:** ```bash NSURLSession/NSURLConnection HTTP load failed (kCFStreamErrorDomainSSL, -9802) ``` ATS compliance is enforced for links opened within the mobile app (our default handling of clicked links) and does not apply to sites opened externally via a web browser. ### Working with ATS You can handle ATS in either of the following ways, but we recommend **complying with ATS requirements**. Your Braze integration can satisfy ATS requirements by ensuring that any existing links you drive users to (for example, though in-app message and push campaigns) satisfy ATS requirements. While there are ways to bypass ATS restrictions, our recommendation is to ensure that all linked URLs are ATS-compliant. Given Apple's increasing emphasis on application security, the following approaches to allowing ATS exceptions are not guaranteed to be supported by Apple. You can allow a subset of links with certain domains or schemes to be treated as exceptions to the ATS rules. Your Braze integration will satisfy ATS requirements if every link you use in a Braze messaging channel is either ATS compliant or handled by an exception. To add a domain as an exception of the ATS, add following to your app's `Info.plist` file: ```html NSAppTransportSecurity NSAllowsArbitraryLoads NSExceptionDomains example.com NSExceptionAllowsInsecureHTTPLoads NSIncludesSubdomains ``` Refer to Apple's article on [app transport security keys](https://developer.apple.com/library/ios/documentation/General/Reference/InfoPlistKeyReference/Articles/CocoaKeys.html#//apple_ref/doc/uid/TP40009251-SW33) for more information. You can turn off ATS entirely. Note that this is not recommended practice, due to both lost security protections and future iOS compatibility. To disable ATS, insert the following in your app's `Info.plist` file: ```html NSAppTransportSecurity NSAllowsArbitraryLoads ``` ## Decoding URLs The SDK percent-encodes links to create valid `URL`s. All link characters that are not allowed in a properly formed URL, such as Unicode characters, will be percent escaped. To decode an encoded link, use the `String` property [`removingPercentEncoding`](https://developer.apple.com/documentation/swift/stringprotocol/removingpercentencoding). You must also return `true` in the `BrazeDelegate.braze(_:shouldOpenURL:)`. A call to action is required to trigger the handling of the URL by your app. For example: ```swift func application(_ app: UIApplication, open url: URL, options: [UIApplication.OpenURLOptionsKey : Any] = [:]) -> Bool { let urlString = url.absoluteString.removingPercentEncoding // Handle urlString return true } ``` ```objc - (BOOL)application:(UIApplication *)application openURL:(NSURL *)url options:(NSDictionary *)options { NSString *urlString = [url.absoluteString stringByRemovingPercentEncoding]; // Handle urlString return YES; } ``` ## Deep linking to app settings You can take advantage of `UIApplicationOpenSettingsURLString` to deep link users to your app's settings from Braze push notifications and in-app messages. To take users from your app into the iOS settings: 1. First, make sure your application is set up for either [scheme-based deep links](#swift_register-a-scheme) or [universal links](#swift_universal-links). 2. Decide on a URI for deep linking to the **Settings** page (for example, `myapp://settings` or `https://www.braze.com/settings`). 3. If you are using custom scheme-based deep links, add the following code to your `application:openURL:options:` method: ```swift func application(_ app: UIApplication, open url: URL, options: [UIApplicationOpenURLOptionsKey : Any] = [:]) -> Bool { let path = url.path if (path == "settings") { UIApplication.shared.openURL(URL(string:UIApplication.openSettingsURLString)!) } return true } ``` ```objc - (BOOL)application:(UIApplication *)app openURL:(NSURL *)url options:(NSDictionary *)options { NSString *path = [url path]; if ([path isEqualToString:@"settings"]) { NSURL *settingsURL = [NSURL URLWithString:UIApplicationOpenSettingsURLString]; [[UIApplication sharedApplication] openURL:settingsURL]; } return YES; } ``` ## Customization options {#customization-options} ### Default WebView customization The `Braze.WebViewController` class displays web URLs opened by the SDK, typically when "Open Web URL Inside App" is selected for a web deep link. You can customize the `Braze.WebViewController` via the [`BrazeDelegate.braze(_:willPresentModalWithContext:)`](https://braze-inc.github.io/braze-swift-sdk/documentation/brazekit/brazedelegate/braze(_:willpresentmodalwithcontext:)-12sqy/) delegate method. ### Linking handling customization The `BrazeDelegate` protocol can be used to customize the handling of URLs such as deep links, web URLs, and universal links. To set the delegate during Braze initialization, set a delegate object on the `Braze` instance. Braze will then call your delegate's implementation of `shouldOpenURL` before handling any URIs. When a push notification or in-app message uses **Open web URL inside mobile app**, Braze passes `context.useWebView == true` on [`Braze.URLContext`](https://braze-inc.github.io/braze-swift-sdk/documentation/brazekit/braze/urlcontext). When the message opens the URL in the system browser instead, `useWebView` is `false`. Inspect `context.useWebView` in `braze(_:shouldOpenURL:)` to branch your custom handling—for example, to open an in-app `WebViewController` only when the campaign requested in-app display. #### Universal links {#universal-links} Braze supports universal links in push notifications, in-app messages, and Content Cards. To enable universal link support, [`configuration.forwardUniversalLinks`](https://braze-inc.github.io/braze-swift-sdk/documentation/brazekit/braze/configuration-swift.class/forwarduniversallinks) must be set to `true`. When enabled, Braze will forward universal links to your app's `AppDelegate` via the [`application:continueUserActivity:restorationHandler:`](https://developer.apple.com/documentation/uikit/uiapplicationdelegate/1623072-application) method. Your application also needs to be set up to handle universal links. Refer to [Apple's documentation](https://developer.apple.com/documentation/xcode/supporting-universal-links-in-your-app) to ensure your application is configured correctly for universal links. **Warning:** Universal link forwarding requires access to the application entitlements. When running the application in a simulator, these entitlements are not directly available and universal links are not forwarded to the system handlers. To add support to simulator builds, you can add the application `.entitlements` file to the _Copy Bundle Resources_ build phase. See [`forwardUniversalLinks`](https://braze-inc.github.io/braze-swift-sdk/documentation/brazekit/braze/configuration-swift.class/forwarduniversallinks) documentation for more details. **Note:** The SDK does not query your domains' `apple-app-site-association` file. It performs the differentiation between universal links and regular URLs by looking at the domain name only. As a result, the SDK does not respect any exclusion rule defined in the `apple-app-site-association` per [Supporting associated domains](https://developer.apple.com/documentation/xcode/supporting-associated-domains). ## Examples ### BrazeDelegate Here's an example using `BrazeDelegate`. For more information, see [Braze Swift SDK reference](https://braze-inc.github.io/braze-swift-sdk/documentation/brazekit/brazedelegate). ```swift func braze(_ braze: Braze, shouldOpenURL context: Braze.URLContext) -> Bool { if context.url.host == "MY-DOMAIN.com" { // Custom handle link here return false } // Let Braze handle links otherwise return true } ``` ```objc - (BOOL)braze:(Braze *)braze shouldOpenURL:(BRZURLContext *)context { if ([[context.url.host lowercaseString] isEqualToString:@"MY-DOMAIN.com"]) { // Custom handle link here return NO; } // Let Braze handle links otherwise return YES; } ``` # Incorporar GIFs em Cartões de Conteúdo Source: /docs/pt-br/developer_guide/content_cards/embedding_gifs/index.md # Incorporar GIFs em Cartões de Conteúdo > Aprenda como incorporar GIFs em Cartões de Conteúdo usando o SDK do Braze. **Note:** Para SDKs wrapper não listados, use o método nativo relevante do Android ou Swift. Lembre-se de que os SDKs do Braze para Android e Swift não suportam GIFs animados nativamente, então você implementará GIFs em Cartões de Conteúdo usando ferramentas de terceiros. O suporte a GIF está incluído por padrão na integração do SDK Web. ## About GIFs Braze offers the ability to use a custom image library to display animated GIFs. Although the example below uses [Glide](https://bumptech.github.io/glide/), any image library that supports GIFs is compatible. ## Integrating a custom image library ### Step 1: Creating the image loader delegate The Image Loader delegate must implement the following methods: * [`getInAppMessageBitmapFromUrl()`](https://braze-inc.github.io/braze-android-sdk/kdoc/braze-android-sdk/com.braze.images/-i-braze-image-loader/get-in-app-message-bitmap-from-url.html) * [`getPushBitmapFromUrl()`](https://braze-inc.github.io/braze-android-sdk/kdoc/braze-android-sdk/com.braze.images/-i-braze-image-loader/get-push-bitmap-from-url.html) * [`renderUrlIntoCardView()`](https://braze-inc.github.io/braze-android-sdk/kdoc/braze-android-sdk/com.braze.images/-i-braze-image-loader/render-url-into-card-view.html) * [`renderUrlIntoInAppMessageView()`](https://braze-inc.github.io/braze-android-sdk/kdoc/braze-android-sdk/com.braze.images/-i-braze-image-loader/render-url-into-in-app-message-view.html) * [`setOffline()`](https://braze-inc.github.io/braze-android-sdk/kdoc/braze-android-sdk/com.braze.images/-i-braze-image-loader/set-offline.html) The integration example below is taken from the [Glide integration sample app](https://github.com/braze-inc/braze-android-sdk/tree/master/samples/glide-image-integration) included with the Braze Android SDK. ```java import com.braze.support.BrazeLogger; import com.bumptech.glide.load.resource.gif.GifDrawable; import android.graphics.drawable.Drawable; public class GlideBrazeImageLoader implements IBrazeImageLoader { private static final String TAG = GlideBrazeImageLoader.class.getName(); private RequestOptions mRequestOptions = new RequestOptions(); @Override public void renderUrlIntoCardView(Context context, Card card, String imageUrl, ImageView imageView, BrazeViewBounds viewBounds) { renderUrlIntoView(context, imageUrl, imageView); } @Override public void renderUrlIntoInAppMessageView(Context context, IInAppMessage inAppMessage, String imageUrl, ImageView imageView, BrazeViewBounds viewBounds) { renderUrlIntoView(context, imageUrl, imageView); } @Override public Bitmap getPushBitmapFromUrl(Context context, Bundle extras, String imageUrl, BrazeViewBounds viewBounds) { return getBitmapFromUrl(context, imageUrl, viewBounds); } @Override public Bitmap getInAppMessageBitmapFromUrl(Context context, IInAppMessage inAppMessage, String imageUrl, BrazeViewBounds viewBounds) { return getBitmapFromUrl(context, imageUrl, viewBounds); } private void renderUrlIntoView(Context context, String imageUrl, ImageView imageView) { try { final Drawable drawable = Glide.with(context) .load(imageUrl) .apply(mRequestOptions) .submit() .get(); imageView.post(() -> { imageView.setImageDrawable(drawable); if (drawable instanceof GifDrawable) { ((GifDrawable) drawable).start(); } }); } catch (Exception e) { BrazeLogger.e(TAG, "Failed to render URL into view: " + imageUrl, e); } } private Bitmap getBitmapFromUrl(Context context, String imageUrl, BrazeViewBounds viewBounds) { try { return Glide.with(context) .asBitmap() .apply(mRequestOptions) .load(imageUrl).submit().get(); } catch (Exception e) { Log.e(TAG, "Failed to retrieve bitmap at url: " + imageUrl, e); } return null; } @Override public void setOffline(boolean isOffline) { // If the loader is offline, then we should only be retrieving from the cache mRequestOptions = mRequestOptions.onlyRetrieveFromCache(isOffline); } } ``` ```kotlin import com.braze.support.BrazeLogger import com.bumptech.glide.load.resource.gif.GifDrawable class GlideBrazeImageLoader : IBrazeImageLoader { companion object { private val TAG = GlideBrazeImageLoader::class.qualifiedName } private var mRequestOptions = RequestOptions() override fun renderUrlIntoCardView(context: Context, card: Card, imageUrl: String, imageView: ImageView, viewBounds: BrazeViewBounds) { renderUrlIntoView(context, imageUrl, imageView) } override fun renderUrlIntoInAppMessageView(context: Context, inAppMessage: IInAppMessage, imageUrl: String, imageView: ImageView, viewBounds: BrazeViewBounds) { renderUrlIntoView(context, imageUrl, imageView) } override fun getPushBitmapFromUrl(context: Context, extras: Bundle, imageUrl: String, viewBounds: BrazeViewBounds): Bitmap? { return getBitmapFromUrl(context, imageUrl, viewBounds) } override fun getInAppMessageBitmapFromUrl(context: Context, inAppMessage: IInAppMessage, imageUrl: String, viewBounds: BrazeViewBounds): Bitmap? { return getBitmapFromUrl(context, imageUrl, viewBounds) } private fun renderUrlIntoView(context: Context, imageUrl: String, imageView: ImageView) { try { val drawable = Glide.with(context) .load(imageUrl) .apply(mRequestOptions) .submit() .get() imageView.post { imageView.setImageDrawable(drawable) if (drawable is GifDrawable) { drawable.start() } } } catch (e: Exception) { BrazeLogger.e(TAG, "Failed to render URL into view: $imageUrl", e) } } private fun getBitmapFromUrl(context: Context, imageUrl: String, viewBounds: BrazeViewBounds): Bitmap? { try { return Glide.with(context) .asBitmap() .apply(mRequestOptions) .load(imageUrl).submit().get() } catch (e: Exception) { Log.e(TAG, "Failed to retrieve bitmap at url: $imageUrl", e) } return null } override fun setOffline(isOffline: Boolean) { // If the loader is offline, then we should only be retrieving from the cache mRequestOptions = mRequestOptions.onlyRetrieveFromCache(isOffline) } } ``` ### Fixing image loading for Android SDK 36.0.0 and later In Android SDK 36.0.0 and later, `displayInAppMessage()` is a `suspend` function. This means `renderUrlIntoInAppMessageView()` runs on a background thread instead of the main thread. If your custom image loader calls `Glide.into(imageView)` in `renderUrlIntoInAppMessageView()`, your app can fail with "You must call this method on the main thread." To avoid this: 1. Load the image on the background thread with `submit().get()`. 2. Post the UI update to the main thread with `imageView.post { ... }`. 3. If the loaded result is a GIF drawable, start the animation after setting it on the view. This separates image loading from UI rendering, and keeps your custom image loader compatible with Android SDK 36.0.0 and later. This guidance applies to Android custom image loaders. Web in-app messages support GIFs out of the box. The following Kotlin sample uses placeholder values to show this pattern: ```kotlin private const val TAG = "SampleGlideLoader" private const val glideBrazeImageLoaderTag = "sample-loader" private fun renderUrlIntoView( context: Context, imageUrl: String, imageView: ImageView ) { try { val drawable: Drawable = Glide.with(context) .load(imageUrl) .apply(mRequestOptions) .submit() .get() imageView.post { imageView.setImageDrawable(drawable) if (drawable is GifDrawable) { drawable.start() } } } catch (e: Exception) { Log.e(TAG, "$glideBrazeImageLoaderTag renderUrlIntoView failed: url=$imageUrl", e) } } ``` ### Step 2: Setting the image loader delegate The Braze SDK will use any custom image loader set with [`IBrazeImageLoader`](https://braze-inc.github.io/braze-android-sdk/kdoc/braze-android-sdk/com.braze.images/-i-braze-image-loader/index.html). We recommend setting the custom image loader in a custom application subclass: ```java public class GlideIntegrationApplication extends Application { @Override public void onCreate() { super.onCreate(); Braze.getInstance(context).setImageLoader(new GlideBrazeImageLoader()); } } ``` ```kotlin class GlideIntegrationApplication : Application() { override fun onCreate() { super.onCreate() Braze.getInstance(context).imageLoader = GlideBrazeImageLoader() } } ``` ## Custom Image Loading with Jetpack Compose To override image loading with Jetpack Compose, you can pass in a value to [`imageComposable`](https://braze-inc.github.io/braze-android-sdk/kdoc/braze-android-sdk/com.braze.jetpackcompose.contentcards.styling/-content-card-styling/index.html#-808910455%2FProperties%2F-1725759721). This function will take a `Card` and render the image and the modifiers needed. Alternatively, you can use `customCardComposer` of `ContentCardsList` to render the entire card. In the following example, Glide's Compose library is used for the cards listed in the `imageComposable` function: ```kotlin ContentCardsList( cardStyle = ContentCardStyling( imageComposable = { card -> when (card.cardType) { CardType.CAPTIONED_IMAGE -> { val captionedImageCard = card as CaptionedImageCard GlideImage( modifier = Modifier .fillMaxWidth() .wrapContentHeight() .run { if (captionedImageCard.aspectRatio > 0) { aspectRatio(captionedImageCard.aspectRatio) } else { this } }, contentScale = ContentScale.Crop, model = captionedImageCard.url, loading = placeholder(R.drawable.pushpin), contentDescription = "" ) } CardType.IMAGE -> { val imageOnlyCard = card as ImageOnlyCard GlideImage( modifier = Modifier .fillMaxWidth() .run { if (imageOnlyCard.aspectRatio > 0) { aspectRatio(imageOnlyCard.aspectRatio) } else { this } }, contentScale = ContentScale.Crop, model = imageOnlyCard.url, loading = placeholder(R.drawable.pushpin), contentDescription = "" ) } CardType.SHORT_NEWS -> { val shortNews = card as ShortNewsCard GlideImage( modifier = Modifier .width(100.dp) .height(100.dp), model = shortNews.url, loading = placeholder(R.drawable.pushpin), contentDescription = "" ) } else -> Unit } } ) ) ``` ## Prerequisites Before you can use this feature, you'll need to [integrate the Swift Braze SDK](https://www.braze.com/docs/pt-br/pt-br/developer_guide/sdk_integration/?sdktab=swift). ## Integrating a custom image library ### Step 1: Integrate SDWebImage Integrate the [SDWebImage repository](https://github.com/SDWebImage/SDWebImage) into your Xcode project. ### Step 2: Create a new Swift file In your Xcode project, create a new file named `SDWebImageGIFViewProvider.swift` and import the following: ```swift import UIKit import BrazeUI import SDWebImage ``` ### Step 3: Add `GIFViewProvider` Next, add our sample SDWebImage [`GIFViewProvider`](https://braze-inc.github.io/braze-swift-sdk/documentation/brazeui/gifviewprovider/). Your file should be similar to the following: ```swift import UIKit import BrazeUI import SDWebImage extension GIFViewProvider { /// A GIF view provider using [SDWebImage](https://github.com/SDWebImage/SDWebImage) as a /// rendering library. public static let sdWebImage = Self( view: { SDAnimatedImageView(image: image(for: $0)) }, updateView: { ($0 as? SDAnimatedImageView)?.image = image(for: $1) } ) private static func image(for url: URL?) -> UIImage? { guard let url else { return nil } return url.pathExtension == "gif" ? SDAnimatedImage(contentsOfFile: url.path) : UIImage(contentsOfFile: url.path) } } ``` ### Step 4: Modify your `AppDelegate.swift` In your project's `AppDelegate.swift`, add GIF support to your `BrazeUI` components using `GIFViewProvider`. Your file should be similar to the following: ```swift import UIKit import BrazeKit import BrazeUI @main class AppDelegate: UIResponder, UIApplicationDelegate { static var braze: Braze? = nil func application( _ application: UIApplication, didFinishLaunchingWithOptions launchOptions: [UIApplication.LaunchOptionsKey: Any]? ) -> Bool { /* ... */ GIFViewProvider.shared = .sdWebImage return true } } ``` # Tutorial: Criando uma Caixa de Entrada com Cartões de Conteúdo Source: /docs/pt-br/developer_guide/content_cards/content_card_inbox/index.md # Tutorial: Criando uma Caixa de Entrada com Cartões de Conteúdo > Siga o código de exemplo neste tutorial para construir uma caixa de entrada com Cartões de Conteúdo Braze. ## Prerequisites Before you can use this feature, you'll need to [integrate the Android Braze SDK](https://www.braze.com/docs/pt-br/pt-br/developer_guide/sdk_integration/?sdktab=android). ## Criando uma caixa de entrada com Cartões de Conteúdo para Android (Compose) **Important:** We're piloting this new tutorial format. [Tell us what you think](https://docs.google.com/forms/d/e/1FAIpQLSe_5uhWM7eXXk9F_gviO_pvA4rkYO3WA9B6tNJZ3TY91md5bw/viewform?usp=pp_url&entry.569173304=General+Feedback) — your feedback helps us improve future guides. ```kotlin file=MainApplication.kt import android.app.Application import com.braze.Braze import com.braze.support.BrazeLogger import com.braze.configuration.BrazeConfig import android.util.Log class ContentCardsApplication : Application() { override fun onCreate() { super.onCreate() // Turn on verbose Braze logging BrazeLogger.enableVerboseLogging() // Configure Braze with your SDK key & endpoint val config = BrazeConfig.Builder() .setApiKey("YOUR_API_KEY") .setCustomEndpoint("YOUR_API_ENDPOINT") .build() Braze.configure(this, config) } } ``` ```kotlin file=ContentCardsInboxScreen.kt import android.content.Intent import android.net.Uri import androidx.compose.foundation.clickable import androidx.compose.foundation.layout.* import androidx.compose.foundation.lazy.LazyColumn import androidx.compose.foundation.lazy.items import androidx.compose.material3.* import androidx.compose.runtime.* import androidx.compose.ui.Modifier import androidx.compose.ui.platform.LocalContext import androidx.compose.ui.text.font.FontWeight import androidx.compose.ui.unit.dp import androidx.compose.ui.unit.sp import com.braze.Braze import com.braze.events.ContentCardsUpdatedEvent import com.braze.events.IEventSubscriber import com.braze.models.cards.* @Composable fun ContentCardInboxScreen() { val context = LocalContext.current var cards by remember { mutableStateOf>(emptyList()) } val loggedImpressions = remember { mutableSetOf() } DisposableEffect(Unit) { val subscriber = IEventSubscriber { event -> cards = event.allCards.filter { !it.isControl } } Braze.getInstance(context).subscribeToContentCardsUpdates(subscriber) Braze.getInstance(context).requestContentCardsRefresh(false) onDispose { Braze.getInstance(context) .removeSingleSubscription(subscriber, ContentCardsUpdatedEvent::class.java) } } Column(modifier = Modifier.fillMaxSize()) { Text( text = "Message Inbox", fontSize = 20.sp, fontWeight = FontWeight.Bold, modifier = Modifier.padding(start = 16.dp, end = 16.dp, top = 12.dp, bottom = 8.dp) ) LazyColumn( modifier = Modifier .fillMaxSize() .padding(horizontal = 16.dp) ) { items(cards, key = { it.id }) { card -> ContentCardItem( card = card, onImpression = { if (!loggedImpressions.contains(card.id)) { card.logImpression() loggedImpressions.add(card.id) } }, onClick = { card.logClick() card.url?.let { context.startActivity(Intent(Intent.ACTION_VIEW, Uri.parse(it))) } } ) } } } } @Composable fun ContentCardItem( card: Card, onImpression: () -> Unit, onClick: () -> Unit ) { // Log impression when the card becomes visible LaunchedEffect(card.id) { onImpression() } val title = when (card) { is CaptionedImageCard -> card.title is ShortNewsCard -> card.title is TextAnnouncementCard -> card.title else -> null } val description = when (card) { is CaptionedImageCard -> card.description is ShortNewsCard -> card.description is TextAnnouncementCard -> card.description else -> null } Card( modifier = Modifier .fillMaxWidth() .padding(vertical = 4.dp) .clickable { onClick() } ) { Column(modifier = Modifier.padding(16.dp)) { title?.let { Text( text = it, fontWeight = FontWeight.Bold, fontSize = 16.sp ) } description?.let { Spacer(modifier = Modifier.height(4.dp)) Text( text = it, fontSize = 14.sp ) } } } } ``` !!etapa linhas-MainApplication.kt=12 #### 1\. Ativar depuração (opcional) Para facilitar a solução de problemas durante o desenvolvimento, considere ativar a depuração. !!etapa linhas-ContentCardsInboxScreen.kt=47-69 #### 2\. Construa uma visualização de UI Para Jetpack Compose, use um [`LazyColumn`]() para exibir Cartões de Conteúdo em uma lista rolável. !!etapa linhas-ContentCardsInboxScreen.kt=25-37 #### 3\. Inscreva-se para atualizações de Cartões de Conteúdo Use um [`DisposableEffect`]() para gerenciar o ciclo de vida da inscrição, garantindo a limpeza adequada quando o composable sai da composição. !!etapa linhas-ContentCardsInboxScreen.kt=84-95 #### 4\. Construa uma UI de caixa de entrada personalizada Usar o [atributos]() do cartão de conteúdo, como `title`, `description` e `url`, permite que você construa Cartões de Conteúdo que atendam aos seus requisitos específicos de UI. Neste caso, estamos construindo uma caixa de entrada com os composables `Card` e `Column` do Jetpack Compose. !!etapa linhas-ContentCardsInboxScreen.kt=57,62 #### 5\. Rastrear impressões e cliques Você pode registrar impressões e cliques usando os métodos [`logImpressions`]() e [`logClick`]() disponíveis para Cartões de Conteúdo. Impressões devem ser registradas apenas uma vez quando um cartão é visualizado pelo usuário. Use `LaunchedEffect` para registrar impressões quando um cartão se torna visível. Observe que você pode precisar considerar o ciclo de vida da visualização do seu app, assim como o caso de uso, para garantir que as impressões sejam registradas corretamente. ## Criando uma caixa de entrada com Cartões de Conteúdo para Android (RecyclerView) ```kotlin file=MainApplication.kt import android.app.Application import com.braze.Braze import com.braze.support.BrazeLogger import com.braze.configuration.BrazeConfig import android.util.Log class ContentCardsApplication : Application() { override fun onCreate() { super.onCreate() // Turn on verbose Braze logging BrazeLogger.enableVerboseLogging() // Configure Braze with your SDK key & endpoint val config = BrazeConfig.Builder() .setApiKey("YOUR_API_KEY") .setCustomEndpoint("YOUR_API_ENDPOINT") .build() Braze.configure(this, config) } } ``` ```kotlin file=ContentCardInboxActivity.kt import android.content.Intent import android.net.Uri import android.os.Bundle import androidx.activity.ComponentActivity import androidx.recyclerview.widget.LinearLayoutManager import androidx.recyclerview.widget.RecyclerView import android.view.* import android.widget.TextView import com.braze.Braze import com.braze.events.ContentCardsUpdatedEvent import com.braze.events.IEventSubscriber import com.braze.models.cards.* class ContentCardsActivity : ComponentActivity() { private val cards = mutableListOf() private var subscriber: IEventSubscriber? = null private lateinit var recyclerView: RecyclerView private val adapter = ContentCardAdapter() override fun onCreate(savedInstanceState: Bundle?) { super.onCreate(savedInstanceState) setContentView(R.layout.content_card_inbox) recyclerView = findViewById(R.id.contentCardsRecyclerView) recyclerView.layoutManager = LinearLayoutManager(this) recyclerView.adapter = adapter // Prepare the subscriber (attach/detach in onStart/onStop) subscriber = IEventSubscriber { event -> runOnUiThread { cards.clear() cards.addAll(event.allCards.filter { !it.isControl }) adapter.notifyDataSetChanged() } } } override fun onStart() { super.onStart() subscriber?.let { Braze.getInstance(this).subscribeToContentCardsUpdates(it) } // Fetch fresh cards Braze.getInstance(this).requestContentCardsRefresh(false) } override fun onStop() { // Avoid leaks by removing the subscription when not visible Braze.getInstance(this) .removeSingleSubscription(subscriber, ContentCardsUpdatedEvent::class.java) super.onStop() } inner class ContentCardAdapter : RecyclerView.Adapter() { inner class CardViewHolder(v: View) : RecyclerView.ViewHolder(v) { val title: TextView = v.findViewById(android.R.id.text1) val description: TextView = v.findViewById(android.R.id.text2) } override fun onCreateViewHolder(parent: ViewGroup, viewType: Int): CardViewHolder { val view = LayoutInflater.from(parent.context) .inflate(android.R.layout.simple_list_item_2, parent, false) return CardViewHolder(view) } override fun getItemCount() = cards.size override fun onBindViewHolder(holder: CardViewHolder, position: Int) { val card = cards[position] val title = when (card) { is CaptionedImageCard -> card.title is ShortNewsCard -> card.title is TextAnnouncementCard -> card.title else -> null } val description = when (card) { is CaptionedImageCard -> card.description is ShortNewsCard -> card.description is TextAnnouncementCard -> card.description else -> null } holder.title.text = title.orEmpty() holder.description.text = description.orEmpty() // Naive impression guard: only log the first time we bind a not-yet-viewed card. if (!card.viewed) card.logImpression() holder.itemView.setOnClickListener { card.logClick() card.url?.let { startActivity(Intent(Intent.ACTION_VIEW, Uri.parse(it))) } } } } } ``` ```xml file=content_card_inbox.xml ``` !!etapa linhas-MainApplication.kt=12 #### 1\. Ativar depuração (opcional) Para facilitar a solução de problemas durante o desenvolvimento, considere ativar a depuração. !!etapa lines-content_card_inbox.xml=1-24 #### 2\. Construa uma visualização de UI Neste tutorial, usamos o [`RecyclerView`]() do Android para exibir Cartões de Conteúdo, mas recomendamos construir uma interface com classes e componentes que se adequem ao seu caso de uso. Braze fornece a interface por padrão, mas este tutorial orienta você a criar uma visualização personalizada para personalizar a aparência e o comportamento. !!etapa linhas-ContentCardInboxActivity.kt=29-35,40-42,44 #### 3\. Inscreva-se para atualizações de Cartões de Conteúdo Use [`subscribeToContentCardsUpdates`]() para permitir que sua interface responda quando novos Cartões de Conteúdo estiverem disponíveis. Aqui, os assinantes são registrados e removidos dentro dos ganchos do ciclo de vida da atividade. !!etapa linhas-ContentCardInboxActivity.kt=73-84 #### 4\. Construa uma UI de caixa de entrada personalizada Usar o [atributos]() do Cartão de Conteúdo, como `title`, `description` e `url`, permite que você construa Cartões de Conteúdo que correspondam aos seus requisitos específicos de interface. Neste caso, estamos construindo uma caixa de entrada com o `RecyclerView` nativo do Android. !!etapa linhas-ContentCardInboxActivity.kt=90,93 #### 5\. Rastrear impressões e cliques Você pode registrar impressões e cliques usando os métodos [`logImpressions`]() e [`logClick`]() disponíveis para Cartões de Conteúdo. Impressões devem ser registradas apenas uma vez quando um cartão é visualizado pelo usuário. Aqui, usamos um mecanismo ingênuo para proteger contra registros duplicados com uma flag por cartão. Observe que você pode precisar considerar o ciclo de vida da visualização do seu app, assim como o caso de uso, para garantir que as impressões sejam registradas corretamente. ## Prerequisites Before you can use this feature, you'll need to [integrate the Swift Braze SDK](https://www.braze.com/docs/pt-br/pt-br/developer_guide/sdk_integration/?sdktab=swift). Você também precisará [ativar mensagens no app para SWIFT](https://www.braze.com/docs/pt-br/pt-br/developer_guide/in_app_messages/?sdktab=swift#swift_enabling-in-app-messages). ## Criando uma caixa de entrada com Cartões de Conteúdo para SWIFT **Important:** We're piloting this new tutorial format. [Tell us what you think](https://docs.google.com/forms/d/e/1FAIpQLSe_5uhWM7eXXk9F_gviO_pvA4rkYO3WA9B6tNJZ3TY91md5bw/viewform?usp=pp_url&entry.569173304=General+Feedback) — your feedback helps us improve future guides. ```swift file=AppDelegate.swift import SwiftUI import BrazeKit import BrazeUI class AppDelegate: UIResponder, UIApplicationDelegate { static var braze: Braze! func application( _ application: UIApplication, didFinishLaunchingWithOptions launchOptions: [UIApplication.LaunchOptionsKey: Any]? ) -> Bool { // Braze configuration with your SDK API key and endpoint let configuration = Braze.Configuration(apiKey: "YOUR_API_ENDPOINT", endpoint: "YOUR_API_KEY") configuration.logger.level = .debug // Initialize Braze SDK instance AppDelegate.braze = Braze(configuration: configuration) return true } } struct InboxViewControllerRepresentable: UIViewControllerRepresentable { func makeUIViewController(context: Context) -> UINavigationController { let vc = BrazeInboxViewController(style: .plain) return UINavigationController(rootViewController: vc) } func updateUIViewController(_ uiViewController: UINavigationController, context: Context) {} } struct ContentView: View { var body: some View { NavigationView { InboxViewControllerRepresentable() .navigationTitle("Message Inbox") } } } ``` ```swift file=SampleApp.swift import SwiftUI @main struct SampleApp: App { @UIApplicationDelegateAdaptor(AppDelegate.self) var delegate var body: some Scene { WindowGroup { ContentView() } } } ``` ```swift file=BrazeInboxView.swift import SwiftUI import UIKit import BrazeKit class BrazeInboxViewController: UITableViewController { private var cards: [Braze.ContentCard] = [] private var subscription: Any? private var loggedImpressions = Set() override func viewDidLoad() { super.viewDidLoad() tableView.register(UITableViewCell.self, forCellReuseIdentifier: "CardCell") tableView.rowHeight = 100 subscription = AppDelegate.braze.contentCards.subscribeToUpdates { [weak self] updatedCards in self?.cards = updatedCards self?.tableView.reloadData() } AppDelegate.braze.contentCards.requestRefresh() } override func numberOfSections(in tableView: UITableView) -> Int { 1 } override func tableView(_ tableView: UITableView, numberOfRowsInSection section: Int) -> Int { cards.count } override func tableView(_ tableView: UITableView, cellForRowAt indexPath: IndexPath) -> UITableViewCell { let card = cards[indexPath.row] let cell = tableView.dequeueReusableCell(withIdentifier: "CardCell", for: indexPath) // Work with the content card's title and description cell.textLabel?.numberOfLines = 2 cell.textLabel?.text = [card.title, card.description].compactMap { $0 }.joined(separator: "\n") return cell } override func tableView(_ tableView: UITableView, didSelectRowAt indexPath: IndexPath) { let card = cards[indexPath.row] card.logClick(using: AppDelegate.braze) if let url = card.clickAction?.url { UIApplication.shared.open(url, options: [:], completionHandler: nil) } tableView.deselectRow(at: indexPath, animated: true) } override func tableView(_ tableView: UITableView, willDisplay cell: UITableViewCell, forRowAt indexPath: IndexPath) { let card = cards[indexPath.row] if !loggedImpressions.contains(card.id) { card.logImpression(using: AppDelegate.braze) } } } ``` !!etapa linhas-AppDelegate.swift=15 #### 1\. Ativar depuração (opcional) Para facilitar a solução de problemas durante o desenvolvimento, considere ativar a depuração. !!etapa linhas-BrazeInboxView.swift=5 #### 2\. Construa uma visualização de interface Neste tutorial, usamos o [`UITableViewController`](https://developer.apple.com/documentation/uikit/uitableviewcontroller) do Swift, mas recomendamos construir uma interface com classes e componentes que se adequem ao seu caso de uso. !!etapa linhas-BrazeInboxView.swift=15-20 #### 3\. Inscreva-se para atualizações de Cartões de Conteúdo Inscreva-se no ouvinte de Cartões de Conteúdo para receber as últimas atualizações e, em seguida, chame `requestRefresh()` para solicitar os últimos Cartões de Conteúdo para esse usuário. !!etapa linhas-BrazeInboxView.swift=34-35 #### 4\. Construa uma UI de caixa de entrada personalizada Usar o Cartão de Conteúdo [`attributes`](https://braze-inc.github.io/braze-swift-sdk/documentation/brazekit/braze/contentcard), como `title`, `description` e `imageUrl`, permite que você construa Cartões de Conteúdo que correspondam aos seus requisitos específicos de interface. Neste caso, estamos construindo uma caixa de entrada com as APIs de tabela nativas do Swift. !!etapa linhas-BrazeInboxView.swift=8,43,49-56 #### 5\. Rastrear impressões e cliques Você pode registrar impressões e cliques usando os métodos [`logClick(using:)`]() e [`logImpression(using:)`]() disponíveis para um cartão de conteúdo. Além disso, você pode usar [`logDismissed(using:)`]() para dispensas. Impressões devem ser registradas apenas uma vez quando visualizadas pelo usuário. Aqui, um mecanismo ingênuo usando um `Set` e `willDisplay` é usado para alcançar isso. Observe que você pode precisar considerar o ciclo de vida da interface do seu app, bem como o caso de uso, para garantir que as impressões sejam registradas corretamente. ## Prerequisites Before you can use this feature, you'll need to [integrate the Web Braze SDK](https://www.braze.com/docs/pt-br/pt-br/developer_guide/sdk_integration/?sdktab=web). No entanto, nenhuma configuração adicional é necessária. ## Criando uma caixa de entrada com Cartões de Conteúdo para Web **Important:** We're piloting this new tutorial format. [Tell us what you think](https://docs.google.com/forms/d/e/1FAIpQLSe_5uhWM7eXXk9F_gviO_pvA4rkYO3WA9B6tNJZ3TY91md5bw/viewform?usp=pp_url&entry.569173304=General+Feedback) — your feedback helps us improve future guides. ```js file=main.js import * as braze from "@braze/web-sdk"; // Uncomment this if you'd like to run braze web SDK methods in the console // window.braze = braze; // initialize the Braze SDK braze.initialize("YOUR_API_KEY", { baseUrl: "YOUR_API_ENDPOINT", enableLogging: true, }); braze.openSession(); // --- DOM refs --- const listEl = document.getElementById("cards-list"); // --- State for impression de-duping & lookup --- const loggedImpressions = new Set(); const idToCard = new Map(); let observer = null; // Utility: clean observer between renders function resetObserver() { if (observer) observer.disconnect(); observer = new IntersectionObserver(onIntersect, { threshold: 0.6 }); } // Intersection callback: logs impression once when ≥60% visible function onIntersect(entries) { entries.forEach((entry) => { if (!entry.isIntersecting) return; const id = entry.target.dataset.cardId; if (!id || loggedImpressions.has(id)) return; const card = idToCard.get(id); if (!card) return; // Log a single-card impression and stop observing this element braze.logContentCardImpressions([card]); loggedImpressions.add(id); observer.unobserve(entry.target); }); } // Renders cards into the DOM, sets up click + visibility tracking function renderCards(cards) { // Rebuild lookup and observer each render idToCard.clear(); resetObserver(); listEl.textContent = ""; // clear list cards.forEach((card) => { // Skip control-group cards in UI; (optional) you could log impressions for them elsewhere if (card.isControl) return; idToCard.set(card.id, card); const item = document.createElement("article"); item.className = "card-item"; item.dataset.cardId = card.id; const h3 = document.createElement("h3"); h3.textContent = card.title || ""; const p = document.createElement("p"); p.textContent = card.description || ""; let img = undefined; if (card.imageUrl) { img = document.createElement("img"); img.src = card.imageUrl; item.append(img); } const children = [h3, p]; if (img) { children.push(img); } item.append(...children); // Click tracking + action item.addEventListener("click", (e) => { braze.logContentCardClick(card); if (card.url) { // any url-handling logic for your use case } }); listEl.appendChild(item); observer.observe(item); }); } // Subscribe to updates *then* ask for a refresh braze.subscribeToContentCardsUpdates((updates) => { const cards = updates.cards || []; renderCards(cards); }); braze.requestContentCardsRefresh(); ``` ```html file=index.html

Message Inbox

``` !!etapa linhas-main.js=3-4,9 #### 1\. Ativar depuração (opcional) Para facilitar a solução de problemas durante o desenvolvimento, considere ativar a depuração. Opcionalmente, você também pode executar métodos do Braze Web SDK no console. !!etapa linhas-index.html=1-44 #### 2\. Construa a interface Crie uma interface para a página da caixa de entrada. Aqui, estamos construindo uma página HTML básica, que inclui um `div` com o id `cards-list`. Isso é usado como o contêiner de destino para renderizar cartões de conteúdo. !!etapa linhas-main.js=96-99,101 #### 3\. Inscreva-se para atualizações de Cartões de Conteúdo Inscreva-se no ouvinte de cartões de conteúdo para receber as últimas atualizações e, em seguida, chame [`requestContentCardsRefresh()`]() para solicitar os últimos cartões de conteúdo para esse usuário. Alternativamente, chame o assinante antes de `openSession()` para uma atualização automática no início da sessão. !!etapa linhas-main.js=64,67,70-74 #### 4\. Construa os elementos da caixa de entrada Usar o cartão de conteúdo [atributos]() como `title`, `description` e `url` permite que você exiba cartões de conteúdo que correspondam aos seus requisitos específicos de UI. !!etapa linhas-main.js=22-25,28-43,84,91 #### 5\. Rastrear impressões e cliques Você pode registrar impressões e cliques usando os métodos [`logContentCardImpressions`]() e [`logContentCardClick`]() disponíveis para Cartões de Conteúdo. Além disso, você pode usar [`logCardDismissal`]() para dispensas. Impressões devem ser registradas apenas uma vez quando visualizadas pelo usuário. Aqui, um `IntersectionObserver` mais um `Set` indexado por `card.id` impede logs duplicados. Observe que você pode precisar considerar o ciclo de vida da interface do seu app, bem como o caso de uso, para garantir que as impressões sejam registradas corretamente. # Mensagens no aplicativo para o SDK Braze Source: /docs/pt-br/developer_guide/in_app_messages/index.md # Mensagem no app > Saiba mais sobre mensagens no aplicativo e como configurá-las para o SDK Braze. ## Prerequisites Before you can use this feature, you'll need to [integrate the Web Braze SDK](https://www.braze.com/docs/pt-br/pt-br/developer_guide/sdk_integration/?sdktab=web). However, no additional setup is required. ## Message types All in-app messages inherit their prototype from [`InAppMessage`](https://js.appboycdn.com/web-sdk/latest/doc/classes/braze.inappmessage.html), which defines basic behavior and traits for all in-app messages. The prototypical subclasses are [`SlideUpMessage`](https://js.appboycdn.com/web-sdk/latest/doc/classes/braze.slideupmessage.html), [`ModalMessage`](https://js.appboycdn.com/web-sdk/latest/doc/classes/braze.modalmessage.html), [`FullScreenMessage`](https://js.appboycdn.com/web-sdk/latest/doc/classes/braze.fullscreenmessage.html), and [`HtmlMessage`](https://js.appboycdn.com/web-sdk/latest/doc/classes/braze.htmlmessage.html). Each in-app message type is customizable across content, images, icons, click actions, analytics, display, and delivery. [`SlideUp`](https://js.appboycdn.com/web-sdk/latest/doc/classes/braze.slideupmessage.html) in-app messages are so-named because traditionally on mobile platforms, they "slide up" or "slide down" from the top or bottom of the screen. In the Braze Web SDK, these messages are displayed as more of a Growl or Toast style notification to align with the web's dominant paradigm. They cover a small portion of the screen and provide an effective and non-intrusive messaging capability. ![An in-app message sliding from the bottom of a phone screen displaying "Humans are complicated. Custom engagement shouldn't be." In the background is the same in-app message displayed in the bottom corner of a web page.](https://www.braze.com/docs/pt-br/pt-br/assets/img/slideup-behavior.gif?7239589ee8c964f354440e07ca4b9db1){: style="border:0px;"} [`Modal`](https://js.appboycdn.com/web-sdk/latest/doc/classes/braze.modalmessage.html) in-app messages appear in the center of the screen and are framed by a translucent panel. Useful for more critical messaging, they can be equipped with up to two click action and analytics-enabled buttons. ![A modal in-app message in the center of a phone screen displaying "Humans are complicated. Custom engagement shouldn't be." In the background is the same in-app message displayed in the center of a web page.](https://www.braze.com/docs/pt-br/pt-br/assets/img/modal-behavior.gif?00fa4f83404c611c82cb0816f682e3f3){: style="border:0px;"} [`Full`](https://js.appboycdn.com/web-sdk/latest/doc/classes/braze.fullscreenmessage.html) in-app messages are useful for maximizing the content and impact of your user communication. On narrow browser windows (for example, the mobile web), `full` in-app messages take up the entire browser window. On larger browser windows, `full` in-app messages appear similarly to `modal` in-app messages. The upper half of a `full` in-app message contains an image, and the lower half allows up to eight lines of text as well as up to two click action, and analytics-enabled buttons ![A full screen in-app message shown across an entire phone screen displaying, "Humans are complicated. Custom engagement shouldn't be." In the background is the same in-app message displayed largely in the center of a web page.](https://www.braze.com/docs/pt-br/pt-br/assets/img/full-screen-behavior.gif?b47edcbdd910efce932489d1fa592bd0){: style="border:0px;"} [`HTML`](https://js.appboycdn.com/web-sdk/latest/doc/classes/braze.htmlmessage.html) in-app messages are useful for creating fully customized user content. User-defined HTML is displayed in an iFrame and may contain rich content, such as images, fonts, videos, and interactive elements, allowing for full control over message appearance and functionality. These support a JavaScript `brazeBridge` interface to call methods on the Braze Web SDK from within your HTML, see our [best practices](https://www.braze.com/docs/pt-br/pt-br/user_guide/message_building_by_channel/in-app_messages/best_practices/) for more details. **Important:** To enable HTML in-app messages through the Web SDK, you **must** supply the `allowUserSuppliedJavascript` initialization option to Braze, for example, `braze.initialize('YOUR-API_KEY', {allowUserSuppliedJavascript: true})`. This is for security reasons. HTML in-app messages can execute JavaScript, so we require a site maintainer to enable them. The following example shows a paginated HTML in-app message: ![An HTML in-app message with the a carousel of content and interactive buttons.](https://www.braze.com/docs/pt-br/pt-br/assets/img_archive/ios-html-full-iam.gif?4c6c9603065d4c430d406677e8cb6045) ## Prerequisites Before you can use this feature, you'll need to [integrate the Android Braze SDK](https://www.braze.com/docs/pt-br/pt-br/developer_guide/sdk_integration/?sdktab=android). You'll also need to enable in-app messages. ## Message types Braze offers several default in-app message types, each customizable with messages, images, [Font Awesome](https://fontawesome.com/icons?d=gallery&p=2) icons, click actions, analytics, color schemes, and more. Their basic behavior and traits are defined by the [`IInAppMessage`](https://braze-inc.github.io/braze-android-sdk/kdoc/braze-android-sdk/com.braze.models.inappmessage/-i-in-app-message/index.html) interface, in a subclass called [`InAppMessageBase`](https://braze-inc.github.io/braze-android-sdk/kdoc/braze-android-sdk/com.braze.models.inappmessage/-in-app-message-base/index.html). `IInAppMessage` also includes a subinterface, [`IInAppMessageImmersive`](https://braze-inc.github.io/braze-android-sdk/kdoc/braze-android-sdk/com.braze.models.inappmessage/-i-in-app-message-immersive/index.html), which lets you add close, click-action, and analytics [buttons](https://braze-inc.github.io/braze-android-sdk/kdoc/braze-android-sdk/com.braze.models.inappmessage/-message-button/index.html) to your app. **Important:** Keep in mind, in-app messages containing buttons will include the `clickAction` message in the final payload if the click action is added prior to adding the button text. [`slideup`](https://braze-inc.github.io/braze-android-sdk/kdoc/braze-android-sdk/com.braze.models.inappmessage/-in-app-message-slideup/index.html) in-app messages are so-named because they "slide up" or "slide down" from the top or bottom of the screen. They cover a small portion of the screen and provide an effective and non-intrusive messaging capability. The `slideup` in-app message object extends [`InAppMessageBase`](https://braze-inc.github.io/braze-android-sdk/kdoc/braze-android-sdk/com.braze.models.inappmessage/-in-app-message-base/index.html). ![An in-app message sliding from the bottom of a phone screen displaying "Humans are complicated. Custom engagement shouldn't be." In the background is the same in-app message displayed in the bottom right corner of a web page.](https://www.braze.com/docs/pt-br/pt-br/assets/img/slideup-behavior.gif?7239589ee8c964f354440e07ca4b9db1){: style="border:0px;"} [`modal`](https://braze-inc.github.io/braze-android-sdk/kdoc/braze-android-sdk/com.braze.models.inappmessage/-in-app-message-modal/index.html) in-app messages appear in the center of the screen and are framed by a translucent panel. Useful for more critical messaging, they can be equipped with two click-action and analytics-enabled buttons. This message type is a subclass of [`InAppMessageImmersiveBase`](https://braze-inc.github.io/braze-android-sdk/kdoc/braze-android-sdk/com.braze.models.inappmessage/-in-app-message-immersive-base/index.html), an abstract class that implements `IInAppMessageImmersive`, giving you the option to add custom functionality to your locally generated in-app messages. ![A modal in-app message in the center of a phone screen displaying "Humans are complicated. Custom engagement shouldn't be." In the background is the same in-app message displayed in the center of a web page.](https://www.braze.com/docs/pt-br/pt-br/assets/img/modal-behavior.gif?00fa4f83404c611c82cb0816f682e3f3){: style="border:0px;"} [`full`](https://braze-inc.github.io/braze-android-sdk/kdoc/braze-android-sdk/com.braze.models.inappmessage/-in-app-message-full/index.html) in-app messages are useful for maximizing the content and impact of your user communication. The upper half of a `full` in-app message contains an image, and the lower half displays text and up to two click action and analytics-enabled buttons. This message type extends [`InAppMessageImmersiveBase`](https://braze-inc.github.io/braze-android-sdk/kdoc/braze-android-sdk/com.braze.models.inappmessage/-in-app-message-immersive-base/index.html), giving you the option to add custom functionality to your locally generated in-app messages. ![A full screen in-app message shown across an entire phone screen displaying, "Humans are complicated. Custom engagement shouldn't be." In the background is the same in-app message displayed largely in the center of a web page.](https://www.braze.com/docs/pt-br/pt-br/assets/img_archive/In-App_Full.png?ecd62a88d38438aaebbda4cdcc22aa00) [`HTML`](https://braze-inc.github.io/braze-android-sdk/kdoc/braze-android-sdk/com.braze.models.inappmessage/-in-app-message-html/index.html) in-app messages are useful for creating fully customized user content. User-defined HTML in-app message content is displayed in a `WebView` and may optionally contain other rich content, such as images and fonts, allowing for full control over message appearance and functionality. This message type implements [`IInAppMessageHtml`](https://braze-inc.github.io/braze-android-sdk/kdoc/braze-android-sdk/com.braze.models.inappmessage/-i-in-app-message-html/index.html), which is a subclass of [`IInAppMessage`](https://braze-inc.github.io/braze-android-sdk/kdoc/braze-android-sdk/com.braze.models.inappmessage/-i-in-app-message/index.html). **Note:** On Android, links configured with `target="_blank"` in custom HTML in-app messages open in the device's default web browser. Android in-app messages support a JavaScript `brazeBridge` interface to call methods on the Braze Android SDK from within your HTML, see our JavaScript bridge page for more details. ![An HTML in-app message with the a carousel of content and interactive buttons.](https://www.braze.com/docs/pt-br/pt-br/assets/img/full-screen-behavior.gif?b47edcbdd910efce932489d1fa592bd0){: style="border:0px;"} **Important:** We currently do not support the display of custom HTML in-app messages in an iFrame on the iOS and Android platforms. **Tip:** You can also define custom in-app message views for your app. For a full walkthrough, see [Setting custom factories](https://www.braze.com/docs/pt-br/pt-br/developer_guide/in_app_messages/customization#android_setting-custom-factories). ## Enabling in-app messages ### Step 1: Register `BrazeInAppMessageManager` In-app message display is managed by the [`BrazeInAppMessageManager`](https://braze-inc.github.io/braze-android-sdk/kdoc/braze-android-sdk/com.braze.ui.inappmessage/-braze-in-app-message-manager/index.html) class. Every activity in your app must be registered with the `BrazeInAppMessageManager` to allow it to add in-app message views to the view hierarchy. There are two ways to accomplish this: The [activity lifecycle callback integration](https://www.braze.com/docs/pt-br/pt-br/developer_guide/sdk_integration#android_step-4-enable-user-session-tracking) handles in-app message registration automatically; no extra integration is required. This is the recommended method for handling in-app message registration. **Warning:** If you're using activity lifecycle callback for automatic registration, do not complete this step. In your [`Application.onCreate()`](https://developer.android.com/reference/android/app/Application.html#onCreate()), call [`ensureSubscribedToInAppMessageEvents()`](https://braze-inc.github.io/braze-android-sdk/kdoc/braze-android-sdk/com.braze.ui.inappmessage/-braze-in-app-message-manager/ensure-subscribed-to-in-app-message-events.html): ```java BrazeInAppMessageManager.getInstance().ensureSubscribedToInAppMessageEvents(context); ``` ```kotlin BrazeInAppMessageManager.getInstance().ensureSubscribedToInAppMessageEvents(context) ``` In every activity where in-app messages can be shown, call [`registerInAppMessageManager()`](https://braze-inc.github.io/braze-android-sdk/kdoc/braze-android-sdk/com.braze.ui.inappmessage/-braze-in-app-message-manager/register-in-app-message-manager.html) in that activity's `onResume()`: ```java @Override public void onResume() { super.onResume(); // Registers the BrazeInAppMessageManager for the current Activity. This Activity will now listen for // in-app messages from Braze. BrazeInAppMessageManager.getInstance().registerInAppMessageManager(activity); } ``` ```kotlin public override fun onResume() { super.onResume() // Registers the BrazeInAppMessageManager for the current Activity. This Activity will now listen for // in-app messages from Braze. BrazeInAppMessageManager.getInstance().registerInAppMessageManager(this) } ``` In every activity where [`registerInAppMessageManager()`](https://braze-inc.github.io/braze-android-sdk/kdoc/braze-android-sdk/com.braze.ui.inappmessage/-braze-in-app-message-manager/register-in-app-message-manager.html) was called, call [`unregisterInAppMessageManager()`](https://braze-inc.github.io/braze-android-sdk/kdoc/braze-android-sdk/com.braze.ui.inappmessage/-braze-in-app-message-manager/unregister-in-app-message-manager.html) in that activity's `onPause()`: ```java @Override public void onPause() { super.onPause(); // Unregisters the BrazeInAppMessageManager for the current Activity. BrazeInAppMessageManager.getInstance().unregisterInAppMessageManager(activity); } ``` ```kotlin public override fun onPause() { super.onPause() // Unregisters the BrazeInAppMessageManager. BrazeInAppMessageManager.getInstance().unregisterInAppMessageManager(this) } ``` ### Step 2: Update the manager's blocklist (optional) In your integration, you may require that certain activities in your app should not show in-app messages. The [activity lifecycle callback integration](https://www.braze.com/docs/pt-br/pt-br/developer_guide/sdk_integration#android_step-4-enable-user-session-tracking) provides an easy way to accomplish this. The following sample code adds two activities to the in-app message registration blocklist, `SplashActivity` and `SettingsActivity`: ```java public class MyApplication extends Application { @Override public void onCreate() { super.onCreate(); Set inAppMessageBlocklist = new HashSet<>(); inAppMessageBlocklist.add(SplashActivity.class); inAppMessageBlocklist.add(SettingsActivity.class); registerActivityLifecycleCallbacks(new BrazeActivityLifecycleCallbackListener(inAppMessageBlocklist)); } } ``` ```kotlin class MyApplication : Application() { override fun onCreate() { super.onCreate() val inAppMessageBlocklist = HashSet>() inAppMessageBlocklist.add(SplashActivity::class.java) inAppMessageBlocklist.add(SettingsActivity::class.java) registerActivityLifecycleCallbacks(BrazeActivityLifecycleCallbackListener(inAppMessageBlocklist)) } } ``` ## Prerequisites Before you can use this feature, you'll need to [integrate the Swift Braze SDK](https://www.braze.com/docs/pt-br/pt-br/developer_guide/sdk_integration/?sdktab=swift). You'll also need to enable in-app messages. ## Message types Each in-app message type is highly customizable across content, images, icons, click actions, analytics, display, and delivery. They are enumerated types of `Braze.InAppMessage`, which defines basic behavior and traits for all in-app messages. For the full list of in-app message properties and usage, see the [`InAppMessage` class](https://braze-inc.github.io/braze-swift-sdk/documentation/brazekit/braze/inappmessage). These are the available in-app message types in Braze and how they will look like for end-users. [`Slideup`](https://braze-inc.github.io/braze-swift-sdk/documentation/brazekit/braze/inappmessage/slideup-swift.struct) in-app messages are given this name because they "slide up" or "slide down" from the top or bottom of the screen. They cover a small portion of the screen and provide an effective and non-intrusive messaging capability. ![A slideup in-app message at the bottom and the top of a phone screen.](https://www.braze.com/docs/pt-br/pt-br/assets/img/slideup-spec.png?5e0eb3225ef5a9ca264817b8267aad45){: style="max-width:35%;border:none;"} [`Modal`](https://braze-inc.github.io/braze-swift-sdk/documentation/brazekit/braze/inappmessage/modal-swift.struct) in-app messages appear in the center of the screen and are framed by a translucent panel. Useful for more critical messaging, they can be equipped with up to two analytics-enabled buttons. ![A modal in-app message in the center of a phone screen.](https://www.braze.com/docs/pt-br/pt-br/assets/img/modal-header-text.png?cef10f16ce8c681a237e5352cebf76f9){: style="max-width:35%;border:none;"} [`Modal Image`](https://braze-inc.github.io/braze-swift-sdk/documentation/brazekit/braze/inappmessage/modalimage-swift.struct) in-app messages appear in the center of the screen and are framed by a translucent panel. These messages are similar to the `Modal` type except without header or message text. Useful for more critical messaging, they can be equipped with up to two analytics-enabled buttons. ![A modal image in-app message in the center of a phone screen.](https://www.braze.com/docs/pt-br/pt-br/assets/img/modal-full-image.png?2cda602759102cab22396c78978d712b){: style="max-width:35%;border:none;"} [`Full`](https://braze-inc.github.io/braze-swift-sdk/documentation/brazekit/braze/inappmessage/full-swift.struct) in-app messages are useful for maximizing the content and impact of your user communication. The upper half of a `Full` in-app message contains an image, and the lower half displays text and up to two analytics-enabled buttons. ![A fullscreen in-app message shown across an entire phone screen.](https://www.braze.com/docs/pt-br/pt-br/assets/img/full-screen-header-text.png?803a758bf53c33ebc3ff63797676339b){: style="max-width:35%;border:none;"} [`Full Image`](https://braze-inc.github.io/braze-swift-sdk/documentation/brazekit/braze/inappmessage/fullimage-swift.struct) in-app messages are similar to `Full` in-app messages except without header or message text. This message type is useful for maximizing the content and impact of your user communication. A `Full Image` in-app message contains an image spanning the entire screen, with the option to display up to two analytics-enabled buttons. ![A fullscreen image in-app message shown across an entire phone screen.](https://www.braze.com/docs/pt-br/pt-br/assets/img/full-screen-image.png?b29bfae801d78d57fcc7c9fdcb7cc0cc){: style="max-width:35%;border:none;"} [`HTML`](https://braze-inc.github.io/braze-swift-sdk/documentation/brazekit/braze/inappmessage/html-swift.struct) in-app messages are useful for creating fully customized user content. User-defined HTML Full in-app message content is displayed in a `WKWebView`and may optionally contain other rich content, such as images and fonts, allowing for full control over message appearance and functionality.

iOS in-app messages support a JavaScript `brazeBridge` interface to call methods on the Braze Web SDK from within your HTML, see our [best practices](https://www.braze.com/docs/pt-br/pt-br/user_guide/message_building_by_channel/in-app_messages/best_practices/) for more details. The following example shows a paginated HTML Full in-app message: ![An HTML in-app message with a carousel of content and interactive buttons.](https://www.braze.com/docs/pt-br/pt-br/assets/img_archive/ios-html-full-iam.gif?4c6c9603065d4c430d406677e8cb6045) Note that we currently do not support the display of custom HTML in-app messages in an iFrame on the iOS and Android platforms. [`Control`](https://braze-inc.github.io/braze-swift-sdk/documentation/brazekit/braze/inappmessage/control-swift.struct) in-app messages do not contain a UI component and are used primarily for analytics purposes. This type is used to verify receipt of an in-app message sent to a control group. For further details about Intelligent Selection and control groups, refer to [Intelligent Selection](https://www.braze.com/docs/pt-br/pt-br/user_guide/brazeai/intelligence/intelligent_selection/). ## Enabling in-app messages ### Step 1: Create an implementation of `BrazeInAppMessagePresenter` To let Braze display in-app messages, create an implementation of the `BrazeInAppMessagePresenter` protocol and assign it to the optional `inAppMessagePresenter` on your Braze instance. You can also use the default Braze UI presenter by instantiating a `BrazeInAppMessageUI` object. Note that you will need to import the `BrazeUI` library to access the `BrazeInAppMessageUI` class. ```swift AppDelegate.braze?.inAppMessagePresenter = BrazeInAppMessageUI() ``` ```objc AppDelegate.braze.inAppMessagePresenter = [[BrazeInAppMessageUI alloc] init]; ``` ### Step 2: Handle no matching triggers Implement [`BrazeDelegate.(_:noMatchingTriggerForEvent)`](https://braze-inc.github.io/braze-swift-sdk/documentation/brazekit/brazedelegate/braze(_:nomatchingtriggerforevent:)-8rt7y/) within the relevant `BrazeDelegate` class. When Braze fails to find a matching trigger for a particular event, it will call this method automatically. ## Prerequisites Before you can use this feature, you'll need to [integrate the Android Braze SDK](https://www.braze.com/docs/pt-br/pt-br/developer_guide/sdk_integration/?sdktab=android). ## About TV and OTT support The Android Braze SDK natively supports displaying in-app messages on OTT devices like Android TV or Fire Stick. However, there's some key differences between native Android and OTT in-app messages. For OTT devices: - In-app messages that require touch mode, such as slideup, are disabled on OTT. - The currently selected or focused item, such as a button or close button, will be highlighted. - Body clicks on the in-app message itself, such as not on a button, are not supported. ## Prerequisites Before you can use this feature, you'll need to [integrate the Cordova Braze SDK](https://www.braze.com/docs/pt-br/pt-br/developer_guide/sdk_integration/?sdktab=cordova). ## Message types Braze offers several default in-app message types, each customizable with messages, images, [Font Awesome](https://fontawesome.com/icons?d=gallery&p=2) icons, click actions, analytics, color schemes, and more. Their basic behavior and traits are defined by the [`IInAppMessage`](https://braze-inc.github.io/braze-android-sdk/kdoc/braze-android-sdk/com.braze.models.inappmessage/-i-in-app-message/index.html) interface, in a subclass called [`InAppMessageBase`](https://braze-inc.github.io/braze-android-sdk/kdoc/braze-android-sdk/com.braze.models.inappmessage/-in-app-message-base/index.html). `IInAppMessage` also includes a subinterface, [`IInAppMessageImmersive`](https://braze-inc.github.io/braze-android-sdk/kdoc/braze-android-sdk/com.braze.models.inappmessage/-i-in-app-message-immersive/index.html), which lets you add close, click-action, and analytics [buttons](https://braze-inc.github.io/braze-android-sdk/kdoc/braze-android-sdk/com.braze.models.inappmessage/-message-button/index.html) to your app. **Important:** Keep in mind, in-app messages containing buttons will include the `clickAction` message in the final payload if the click action is added prior to adding the button text. [`slideup`](https://braze-inc.github.io/braze-android-sdk/kdoc/braze-android-sdk/com.braze.models.inappmessage/-in-app-message-slideup/index.html) in-app messages are so-named because they "slide up" or "slide down" from the top or bottom of the screen. They cover a small portion of the screen and provide an effective and non-intrusive messaging capability. The `slideup` in-app message object extends [`InAppMessageBase`](https://braze-inc.github.io/braze-android-sdk/kdoc/braze-android-sdk/com.braze.models.inappmessage/-in-app-message-base/index.html). ![An in-app message sliding from the bottom of a phone screen displaying "Humans are complicated. Custom engagement shouldn't be." In the background is the same in-app message displayed in the bottom right corner of a web page.](https://www.braze.com/docs/pt-br/pt-br/assets/img/slideup-behavior.gif?7239589ee8c964f354440e07ca4b9db1){: style="border:0px;"} [`modal`](https://braze-inc.github.io/braze-android-sdk/kdoc/braze-android-sdk/com.braze.models.inappmessage/-in-app-message-modal/index.html) in-app messages appear in the center of the screen and are framed by a translucent panel. Useful for more critical messaging, they can be equipped with two click-action and analytics-enabled buttons. This message type is a subclass of [`InAppMessageImmersiveBase`](https://braze-inc.github.io/braze-android-sdk/kdoc/braze-android-sdk/com.braze.models.inappmessage/-in-app-message-immersive-base/index.html), an abstract class that implements `IInAppMessageImmersive`, giving you the option to add custom functionality to your locally generated in-app messages. ![A modal in-app message in the center of a phone screen displaying "Humans are complicated. Custom engagement shouldn't be." In the background is the same in-app message displayed in the center of a web page.](https://www.braze.com/docs/pt-br/pt-br/assets/img/modal-behavior.gif?00fa4f83404c611c82cb0816f682e3f3){: style="border:0px;"} [`full`](https://braze-inc.github.io/braze-android-sdk/kdoc/braze-android-sdk/com.braze.models.inappmessage/-in-app-message-full/index.html) in-app messages are useful for maximizing the content and impact of your user communication. The upper half of a `full` in-app message contains an image, and the lower half displays text and up to two click action and analytics-enabled buttons. This message type extends [`InAppMessageImmersiveBase`](https://braze-inc.github.io/braze-android-sdk/kdoc/braze-android-sdk/com.braze.models.inappmessage/-in-app-message-immersive-base/index.html), giving you the option to add custom functionality to your locally generated in-app messages. ![A full screen in-app message shown across an entire phone screen displaying, "Humans are complicated. Custom engagement shouldn't be." In the background is the same in-app message displayed largely in the center of a web page.](https://www.braze.com/docs/pt-br/pt-br/assets/img_archive/In-App_Full.png?ecd62a88d38438aaebbda4cdcc22aa00) [`HTML`](https://braze-inc.github.io/braze-android-sdk/kdoc/braze-android-sdk/com.braze.models.inappmessage/-in-app-message-html/index.html) in-app messages are useful for creating fully customized user content. User-defined HTML in-app message content is displayed in a `WebView` and may optionally contain other rich content, such as images and fonts, allowing for full control over message appearance and functionality. This message type implements [`IInAppMessageHtml`](https://braze-inc.github.io/braze-android-sdk/kdoc/braze-android-sdk/com.braze.models.inappmessage/-i-in-app-message-html/index.html), which is a subclass of [`IInAppMessage`](https://braze-inc.github.io/braze-android-sdk/kdoc/braze-android-sdk/com.braze.models.inappmessage/-i-in-app-message/index.html). **Note:** On Android, links configured with `target="_blank"` in custom HTML in-app messages open in the device's default web browser. Android in-app messages support a JavaScript `brazeBridge` interface to call methods on the Braze Android SDK from within your HTML, see our JavaScript bridge page for more details. ![An HTML in-app message with the a carousel of content and interactive buttons.](https://www.braze.com/docs/pt-br/pt-br/assets/img/full-screen-behavior.gif?b47edcbdd910efce932489d1fa592bd0){: style="border:0px;"} **Important:** We currently do not support the display of custom HTML in-app messages in an iFrame on the iOS and Android platforms. **Tip:** You can also define custom in-app message views for your app. For a full walkthrough, see [Setting custom factories](https://www.braze.com/docs/pt-br/pt-br/developer_guide/in_app_messages/customization#android_setting-custom-factories). Each in-app message type is highly customizable across content, images, icons, click actions, analytics, display, and delivery. They are enumerated types of `Braze.InAppMessage`, which defines basic behavior and traits for all in-app messages. For the full list of in-app message properties and usage, see the [`InAppMessage` class](https://braze-inc.github.io/braze-swift-sdk/documentation/brazekit/braze/inappmessage). These are the available in-app message types in Braze and how they will look like for end-users. [`Slideup`](https://braze-inc.github.io/braze-swift-sdk/documentation/brazekit/braze/inappmessage/slideup-swift.struct) in-app messages are given this name because they "slide up" or "slide down" from the top or bottom of the screen. They cover a small portion of the screen and provide an effective and non-intrusive messaging capability. ![A slideup in-app message at the bottom and the top of a phone screen.](https://www.braze.com/docs/pt-br/pt-br/assets/img/slideup-spec.png?5e0eb3225ef5a9ca264817b8267aad45){: style="max-width:35%;border:none;"} [`Modal`](https://braze-inc.github.io/braze-swift-sdk/documentation/brazekit/braze/inappmessage/modal-swift.struct) in-app messages appear in the center of the screen and are framed by a translucent panel. Useful for more critical messaging, they can be equipped with up to two analytics-enabled buttons. ![A modal in-app message in the center of a phone screen.](https://www.braze.com/docs/pt-br/pt-br/assets/img/modal-header-text.png?cef10f16ce8c681a237e5352cebf76f9){: style="max-width:35%;border:none;"} [`Modal Image`](https://braze-inc.github.io/braze-swift-sdk/documentation/brazekit/braze/inappmessage/modalimage-swift.struct) in-app messages appear in the center of the screen and are framed by a translucent panel. These messages are similar to the `Modal` type except without header or message text. Useful for more critical messaging, they can be equipped with up to two analytics-enabled buttons. ![A modal image in-app message in the center of a phone screen.](https://www.braze.com/docs/pt-br/pt-br/assets/img/modal-full-image.png?2cda602759102cab22396c78978d712b){: style="max-width:35%;border:none;"} [`Full`](https://braze-inc.github.io/braze-swift-sdk/documentation/brazekit/braze/inappmessage/full-swift.struct) in-app messages are useful for maximizing the content and impact of your user communication. The upper half of a `Full` in-app message contains an image, and the lower half displays text and up to two analytics-enabled buttons. ![A fullscreen in-app message shown across an entire phone screen.](https://www.braze.com/docs/pt-br/pt-br/assets/img/full-screen-header-text.png?803a758bf53c33ebc3ff63797676339b){: style="max-width:35%;border:none;"} [`Full Image`](https://braze-inc.github.io/braze-swift-sdk/documentation/brazekit/braze/inappmessage/fullimage-swift.struct) in-app messages are similar to `Full` in-app messages except without header or message text. This message type is useful for maximizing the content and impact of your user communication. A `Full Image` in-app message contains an image spanning the entire screen, with the option to display up to two analytics-enabled buttons. ![A fullscreen image in-app message shown across an entire phone screen.](https://www.braze.com/docs/pt-br/pt-br/assets/img/full-screen-image.png?b29bfae801d78d57fcc7c9fdcb7cc0cc){: style="max-width:35%;border:none;"} [`HTML`](https://braze-inc.github.io/braze-swift-sdk/documentation/brazekit/braze/inappmessage/html-swift.struct) in-app messages are useful for creating fully customized user content. User-defined HTML Full in-app message content is displayed in a `WKWebView`and may optionally contain other rich content, such as images and fonts, allowing for full control over message appearance and functionality.

iOS in-app messages support a JavaScript `brazeBridge` interface to call methods on the Braze Web SDK from within your HTML, see our [best practices](https://www.braze.com/docs/pt-br/pt-br/user_guide/message_building_by_channel/in-app_messages/best_practices/) for more details. The following example shows a paginated HTML Full in-app message: ![An HTML in-app message with a carousel of content and interactive buttons.](https://www.braze.com/docs/pt-br/pt-br/assets/img_archive/ios-html-full-iam.gif?4c6c9603065d4c430d406677e8cb6045) Note that we currently do not support the display of custom HTML in-app messages in an iFrame on the iOS and Android platforms. [`Control`](https://braze-inc.github.io/braze-swift-sdk/documentation/brazekit/braze/inappmessage/control-swift.struct) in-app messages do not contain a UI component and are used primarily for analytics purposes. This type is used to verify receipt of an in-app message sent to a control group. For further details about Intelligent Selection and control groups, refer to [Intelligent Selection](https://www.braze.com/docs/pt-br/pt-br/user_guide/brazeai/intelligence/intelligent_selection/). ## Prerequisites Before you can use this feature, you'll need to [integrate the Flutter Braze SDK](https://www.braze.com/docs/pt-br/pt-br/developer_guide/sdk_integration/?sdktab=flutter). ## Message types Braze offers several default in-app message types, each customizable with messages, images, [Font Awesome](https://fontawesome.com/icons?d=gallery&p=2) icons, click actions, analytics, color schemes, and more. Their basic behavior and traits are defined by the [`IInAppMessage`](https://braze-inc.github.io/braze-android-sdk/kdoc/braze-android-sdk/com.braze.models.inappmessage/-i-in-app-message/index.html) interface, in a subclass called [`InAppMessageBase`](https://braze-inc.github.io/braze-android-sdk/kdoc/braze-android-sdk/com.braze.models.inappmessage/-in-app-message-base/index.html). `IInAppMessage` also includes a subinterface, [`IInAppMessageImmersive`](https://braze-inc.github.io/braze-android-sdk/kdoc/braze-android-sdk/com.braze.models.inappmessage/-i-in-app-message-immersive/index.html), which lets you add close, click-action, and analytics [buttons](https://braze-inc.github.io/braze-android-sdk/kdoc/braze-android-sdk/com.braze.models.inappmessage/-message-button/index.html) to your app. **Important:** Keep in mind, in-app messages containing buttons will include the `clickAction` message in the final payload if the click action is added prior to adding the button text. [`slideup`](https://braze-inc.github.io/braze-android-sdk/kdoc/braze-android-sdk/com.braze.models.inappmessage/-in-app-message-slideup/index.html) in-app messages are so-named because they "slide up" or "slide down" from the top or bottom of the screen. They cover a small portion of the screen and provide an effective and non-intrusive messaging capability. The `slideup` in-app message object extends [`InAppMessageBase`](https://braze-inc.github.io/braze-android-sdk/kdoc/braze-android-sdk/com.braze.models.inappmessage/-in-app-message-base/index.html). ![An in-app message sliding from the bottom of a phone screen displaying "Humans are complicated. Custom engagement shouldn't be." In the background is the same in-app message displayed in the bottom right corner of a web page.](https://www.braze.com/docs/pt-br/pt-br/assets/img/slideup-behavior.gif?7239589ee8c964f354440e07ca4b9db1){: style="border:0px;"} [`modal`](https://braze-inc.github.io/braze-android-sdk/kdoc/braze-android-sdk/com.braze.models.inappmessage/-in-app-message-modal/index.html) in-app messages appear in the center of the screen and are framed by a translucent panel. Useful for more critical messaging, they can be equipped with two click-action and analytics-enabled buttons. This message type is a subclass of [`InAppMessageImmersiveBase`](https://braze-inc.github.io/braze-android-sdk/kdoc/braze-android-sdk/com.braze.models.inappmessage/-in-app-message-immersive-base/index.html), an abstract class that implements `IInAppMessageImmersive`, giving you the option to add custom functionality to your locally generated in-app messages. ![A modal in-app message in the center of a phone screen displaying "Humans are complicated. Custom engagement shouldn't be." In the background is the same in-app message displayed in the center of a web page.](https://www.braze.com/docs/pt-br/pt-br/assets/img/modal-behavior.gif?00fa4f83404c611c82cb0816f682e3f3){: style="border:0px;"} [`full`](https://braze-inc.github.io/braze-android-sdk/kdoc/braze-android-sdk/com.braze.models.inappmessage/-in-app-message-full/index.html) in-app messages are useful for maximizing the content and impact of your user communication. The upper half of a `full` in-app message contains an image, and the lower half displays text and up to two click action and analytics-enabled buttons. This message type extends [`InAppMessageImmersiveBase`](https://braze-inc.github.io/braze-android-sdk/kdoc/braze-android-sdk/com.braze.models.inappmessage/-in-app-message-immersive-base/index.html), giving you the option to add custom functionality to your locally generated in-app messages. ![A full screen in-app message shown across an entire phone screen displaying, "Humans are complicated. Custom engagement shouldn't be." In the background is the same in-app message displayed largely in the center of a web page.](https://www.braze.com/docs/pt-br/pt-br/assets/img_archive/In-App_Full.png?ecd62a88d38438aaebbda4cdcc22aa00) [`HTML`](https://braze-inc.github.io/braze-android-sdk/kdoc/braze-android-sdk/com.braze.models.inappmessage/-in-app-message-html/index.html) in-app messages are useful for creating fully customized user content. User-defined HTML in-app message content is displayed in a `WebView` and may optionally contain other rich content, such as images and fonts, allowing for full control over message appearance and functionality. This message type implements [`IInAppMessageHtml`](https://braze-inc.github.io/braze-android-sdk/kdoc/braze-android-sdk/com.braze.models.inappmessage/-i-in-app-message-html/index.html), which is a subclass of [`IInAppMessage`](https://braze-inc.github.io/braze-android-sdk/kdoc/braze-android-sdk/com.braze.models.inappmessage/-i-in-app-message/index.html). **Note:** On Android, links configured with `target="_blank"` in custom HTML in-app messages open in the device's default web browser. Android in-app messages support a JavaScript `brazeBridge` interface to call methods on the Braze Android SDK from within your HTML, see our JavaScript bridge page for more details. ![An HTML in-app message with the a carousel of content and interactive buttons.](https://www.braze.com/docs/pt-br/pt-br/assets/img/full-screen-behavior.gif?b47edcbdd910efce932489d1fa592bd0){: style="border:0px;"} **Important:** We currently do not support the display of custom HTML in-app messages in an iFrame on the iOS and Android platforms. **Tip:** You can also define custom in-app message views for your app. For a full walkthrough, see [Setting custom factories](https://www.braze.com/docs/pt-br/pt-br/developer_guide/in_app_messages/customization#android_setting-custom-factories). Each in-app message type is highly customizable across content, images, icons, click actions, analytics, display, and delivery. They are enumerated types of `Braze.InAppMessage`, which defines basic behavior and traits for all in-app messages. For the full list of in-app message properties and usage, see the [`InAppMessage` class](https://braze-inc.github.io/braze-swift-sdk/documentation/brazekit/braze/inappmessage). These are the available in-app message types in Braze and how they will look like for end-users. [`Slideup`](https://braze-inc.github.io/braze-swift-sdk/documentation/brazekit/braze/inappmessage/slideup-swift.struct) in-app messages are given this name because they "slide up" or "slide down" from the top or bottom of the screen. They cover a small portion of the screen and provide an effective and non-intrusive messaging capability. ![A slideup in-app message at the bottom and the top of a phone screen.](https://www.braze.com/docs/pt-br/pt-br/assets/img/slideup-spec.png?5e0eb3225ef5a9ca264817b8267aad45){: style="max-width:35%;border:none;"} [`Modal`](https://braze-inc.github.io/braze-swift-sdk/documentation/brazekit/braze/inappmessage/modal-swift.struct) in-app messages appear in the center of the screen and are framed by a translucent panel. Useful for more critical messaging, they can be equipped with up to two analytics-enabled buttons. ![A modal in-app message in the center of a phone screen.](https://www.braze.com/docs/pt-br/pt-br/assets/img/modal-header-text.png?cef10f16ce8c681a237e5352cebf76f9){: style="max-width:35%;border:none;"} [`Modal Image`](https://braze-inc.github.io/braze-swift-sdk/documentation/brazekit/braze/inappmessage/modalimage-swift.struct) in-app messages appear in the center of the screen and are framed by a translucent panel. These messages are similar to the `Modal` type except without header or message text. Useful for more critical messaging, they can be equipped with up to two analytics-enabled buttons. ![A modal image in-app message in the center of a phone screen.](https://www.braze.com/docs/pt-br/pt-br/assets/img/modal-full-image.png?2cda602759102cab22396c78978d712b){: style="max-width:35%;border:none;"} [`Full`](https://braze-inc.github.io/braze-swift-sdk/documentation/brazekit/braze/inappmessage/full-swift.struct) in-app messages are useful for maximizing the content and impact of your user communication. The upper half of a `Full` in-app message contains an image, and the lower half displays text and up to two analytics-enabled buttons. ![A fullscreen in-app message shown across an entire phone screen.](https://www.braze.com/docs/pt-br/pt-br/assets/img/full-screen-header-text.png?803a758bf53c33ebc3ff63797676339b){: style="max-width:35%;border:none;"} [`Full Image`](https://braze-inc.github.io/braze-swift-sdk/documentation/brazekit/braze/inappmessage/fullimage-swift.struct) in-app messages are similar to `Full` in-app messages except without header or message text. This message type is useful for maximizing the content and impact of your user communication. A `Full Image` in-app message contains an image spanning the entire screen, with the option to display up to two analytics-enabled buttons. ![A fullscreen image in-app message shown across an entire phone screen.](https://www.braze.com/docs/pt-br/pt-br/assets/img/full-screen-image.png?b29bfae801d78d57fcc7c9fdcb7cc0cc){: style="max-width:35%;border:none;"} [`HTML`](https://braze-inc.github.io/braze-swift-sdk/documentation/brazekit/braze/inappmessage/html-swift.struct) in-app messages are useful for creating fully customized user content. User-defined HTML Full in-app message content is displayed in a `WKWebView`and may optionally contain other rich content, such as images and fonts, allowing for full control over message appearance and functionality.

iOS in-app messages support a JavaScript `brazeBridge` interface to call methods on the Braze Web SDK from within your HTML, see our [best practices](https://www.braze.com/docs/pt-br/pt-br/user_guide/message_building_by_channel/in-app_messages/best_practices/) for more details. The following example shows a paginated HTML Full in-app message: ![An HTML in-app message with a carousel of content and interactive buttons.](https://www.braze.com/docs/pt-br/pt-br/assets/img_archive/ios-html-full-iam.gif?4c6c9603065d4c430d406677e8cb6045) Note that we currently do not support the display of custom HTML in-app messages in an iFrame on the iOS and Android platforms. [`Control`](https://braze-inc.github.io/braze-swift-sdk/documentation/brazekit/braze/inappmessage/control-swift.struct) in-app messages do not contain a UI component and are used primarily for analytics purposes. This type is used to verify receipt of an in-app message sent to a control group. For further details about Intelligent Selection and control groups, refer to [Intelligent Selection](https://www.braze.com/docs/pt-br/pt-br/user_guide/brazeai/intelligence/intelligent_selection/). ## Enabling in-app messages The Braze Flutter SDK automatically sets up the default in-app message presenter on both Android and iOS. In-app messages are displayed and forwarded to the Dart layer without additional setup. ### Customizing the in-app message presenter on iOS To override the default in-app message presenter on iOS, use the `postInitialization` closure in `BrazePlugin.configure(_:postInitialization:)`. Your custom presenter must call `BrazePlugin.processInAppMessage(message)` to forward in-app message data to the Dart layer. ```swift import BrazeUI BrazePlugin.configure( { configuration in // Set non-API-key configurations here. }, postInitialization: { braze in let customPresenter = CustomInAppMessagePresenter() braze.inAppMessagePresenter = customPresenter } ) ``` In the custom presenter class, call `BrazePlugin.processInAppMessage(message)` and `super.present(message: message)` to forward data to Dart and display the default UI. ```swift class CustomInAppMessagePresenter: BrazeInAppMessageUI { override func present(message: Braze.InAppMessage) { BrazePlugin.processInAppMessage(message) super.present(message: message) } } ``` **Note:** This step is for iOS only. The default implementation for in-app messages is already set up on Android. To set up the default presenter for in-app messages on iOS, create an implementation of the `BrazeInAppMessagePresenter` protocol and assign it to the optional `inAppMessagePresenter` on your Braze instance. You can also use the default Braze UI presenter by instantiating a `BrazeInAppMessageUI` object. You must import the `BrazeUI` library to access the `BrazeInAppMessageUI` class. ```swift import BrazeUI override func application( _ application: UIApplication, didFinishLaunchingWithOptions launchOptions: [UIApplication.LaunchOptionsKey : Any]? = nil ) -> Bool { ... let braze = BrazePlugin.initBraze(configuration) braze.inAppMessagePresenter = BrazeInAppMessageUI() AppDelegate.braze = braze return true } ``` ```objc @import BrazeUI; - (BOOL)application:(UIApplication *)application didFinishLaunchingWithOptions:(NSDictionary *)launchOptions { ... Braze *braze = [BrazePlugin initBraze:configuration]; braze.inAppMessagePresenter = [[BrazeInAppMessageUI alloc] init]; AppDelegate.braze = braze; [self.window makeKeyAndVisible]; return YES; } ``` For more information about accessing in-app message data, refer to [Logging in-app message data](https://www.braze.com/docs/pt-br/pt-br/developer_guide/in_app_messages/logging_message_data?sdktab=flutter). ## Prerequisites Before you can use this feature, you'll need to [integrate the React Native Braze SDK](https://www.braze.com/docs/pt-br/pt-br/developer_guide/sdk_integration/?sdktab=react%20native). ## Message types Braze offers several default in-app message types, each customizable with messages, images, [Font Awesome](https://fontawesome.com/icons?d=gallery&p=2) icons, click actions, analytics, color schemes, and more. Their basic behavior and traits are defined by the [`IInAppMessage`](https://braze-inc.github.io/braze-android-sdk/kdoc/braze-android-sdk/com.braze.models.inappmessage/-i-in-app-message/index.html) interface, in a subclass called [`InAppMessageBase`](https://braze-inc.github.io/braze-android-sdk/kdoc/braze-android-sdk/com.braze.models.inappmessage/-in-app-message-base/index.html). `IInAppMessage` also includes a subinterface, [`IInAppMessageImmersive`](https://braze-inc.github.io/braze-android-sdk/kdoc/braze-android-sdk/com.braze.models.inappmessage/-i-in-app-message-immersive/index.html), which lets you add close, click-action, and analytics [buttons](https://braze-inc.github.io/braze-android-sdk/kdoc/braze-android-sdk/com.braze.models.inappmessage/-message-button/index.html) to your app. **Important:** Keep in mind, in-app messages containing buttons will include the `clickAction` message in the final payload if the click action is added prior to adding the button text. [`slideup`](https://braze-inc.github.io/braze-android-sdk/kdoc/braze-android-sdk/com.braze.models.inappmessage/-in-app-message-slideup/index.html) in-app messages are so-named because they "slide up" or "slide down" from the top or bottom of the screen. They cover a small portion of the screen and provide an effective and non-intrusive messaging capability. The `slideup` in-app message object extends [`InAppMessageBase`](https://braze-inc.github.io/braze-android-sdk/kdoc/braze-android-sdk/com.braze.models.inappmessage/-in-app-message-base/index.html). ![An in-app message sliding from the bottom of a phone screen displaying "Humans are complicated. Custom engagement shouldn't be." In the background is the same in-app message displayed in the bottom right corner of a web page.](https://www.braze.com/docs/pt-br/pt-br/assets/img/slideup-behavior.gif?7239589ee8c964f354440e07ca4b9db1){: style="border:0px;"} [`modal`](https://braze-inc.github.io/braze-android-sdk/kdoc/braze-android-sdk/com.braze.models.inappmessage/-in-app-message-modal/index.html) in-app messages appear in the center of the screen and are framed by a translucent panel. Useful for more critical messaging, they can be equipped with two click-action and analytics-enabled buttons. This message type is a subclass of [`InAppMessageImmersiveBase`](https://braze-inc.github.io/braze-android-sdk/kdoc/braze-android-sdk/com.braze.models.inappmessage/-in-app-message-immersive-base/index.html), an abstract class that implements `IInAppMessageImmersive`, giving you the option to add custom functionality to your locally generated in-app messages. ![A modal in-app message in the center of a phone screen displaying "Humans are complicated. Custom engagement shouldn't be." In the background is the same in-app message displayed in the center of a web page.](https://www.braze.com/docs/pt-br/pt-br/assets/img/modal-behavior.gif?00fa4f83404c611c82cb0816f682e3f3){: style="border:0px;"} [`full`](https://braze-inc.github.io/braze-android-sdk/kdoc/braze-android-sdk/com.braze.models.inappmessage/-in-app-message-full/index.html) in-app messages are useful for maximizing the content and impact of your user communication. The upper half of a `full` in-app message contains an image, and the lower half displays text and up to two click action and analytics-enabled buttons. This message type extends [`InAppMessageImmersiveBase`](https://braze-inc.github.io/braze-android-sdk/kdoc/braze-android-sdk/com.braze.models.inappmessage/-in-app-message-immersive-base/index.html), giving you the option to add custom functionality to your locally generated in-app messages. ![A full screen in-app message shown across an entire phone screen displaying, "Humans are complicated. Custom engagement shouldn't be." In the background is the same in-app message displayed largely in the center of a web page.](https://www.braze.com/docs/pt-br/pt-br/assets/img_archive/In-App_Full.png?ecd62a88d38438aaebbda4cdcc22aa00) [`HTML`](https://braze-inc.github.io/braze-android-sdk/kdoc/braze-android-sdk/com.braze.models.inappmessage/-in-app-message-html/index.html) in-app messages are useful for creating fully customized user content. User-defined HTML in-app message content is displayed in a `WebView` and may optionally contain other rich content, such as images and fonts, allowing for full control over message appearance and functionality. This message type implements [`IInAppMessageHtml`](https://braze-inc.github.io/braze-android-sdk/kdoc/braze-android-sdk/com.braze.models.inappmessage/-i-in-app-message-html/index.html), which is a subclass of [`IInAppMessage`](https://braze-inc.github.io/braze-android-sdk/kdoc/braze-android-sdk/com.braze.models.inappmessage/-i-in-app-message/index.html). **Note:** On Android, links configured with `target="_blank"` in custom HTML in-app messages open in the device's default web browser. Android in-app messages support a JavaScript `brazeBridge` interface to call methods on the Braze Android SDK from within your HTML, see our JavaScript bridge page for more details. ![An HTML in-app message with the a carousel of content and interactive buttons.](https://www.braze.com/docs/pt-br/pt-br/assets/img/full-screen-behavior.gif?b47edcbdd910efce932489d1fa592bd0){: style="border:0px;"} **Important:** We currently do not support the display of custom HTML in-app messages in an iFrame on the iOS and Android platforms. **Tip:** You can also define custom in-app message views for your app. For a full walkthrough, see [Setting custom factories](https://www.braze.com/docs/pt-br/pt-br/developer_guide/in_app_messages/customization#android_setting-custom-factories). Each in-app message type is highly customizable across content, images, icons, click actions, analytics, display, and delivery. They are enumerated types of `Braze.InAppMessage`, which defines basic behavior and traits for all in-app messages. For the full list of in-app message properties and usage, see the [`InAppMessage` class](https://braze-inc.github.io/braze-swift-sdk/documentation/brazekit/braze/inappmessage). These are the available in-app message types in Braze and how they will look like for end-users. [`Slideup`](https://braze-inc.github.io/braze-swift-sdk/documentation/brazekit/braze/inappmessage/slideup-swift.struct) in-app messages are given this name because they "slide up" or "slide down" from the top or bottom of the screen. They cover a small portion of the screen and provide an effective and non-intrusive messaging capability. ![A slideup in-app message at the bottom and the top of a phone screen.](https://www.braze.com/docs/pt-br/pt-br/assets/img/slideup-spec.png?5e0eb3225ef5a9ca264817b8267aad45){: style="max-width:35%;border:none;"} [`Modal`](https://braze-inc.github.io/braze-swift-sdk/documentation/brazekit/braze/inappmessage/modal-swift.struct) in-app messages appear in the center of the screen and are framed by a translucent panel. Useful for more critical messaging, they can be equipped with up to two analytics-enabled buttons. ![A modal in-app message in the center of a phone screen.](https://www.braze.com/docs/pt-br/pt-br/assets/img/modal-header-text.png?cef10f16ce8c681a237e5352cebf76f9){: style="max-width:35%;border:none;"} [`Modal Image`](https://braze-inc.github.io/braze-swift-sdk/documentation/brazekit/braze/inappmessage/modalimage-swift.struct) in-app messages appear in the center of the screen and are framed by a translucent panel. These messages are similar to the `Modal` type except without header or message text. Useful for more critical messaging, they can be equipped with up to two analytics-enabled buttons. ![A modal image in-app message in the center of a phone screen.](https://www.braze.com/docs/pt-br/pt-br/assets/img/modal-full-image.png?2cda602759102cab22396c78978d712b){: style="max-width:35%;border:none;"} [`Full`](https://braze-inc.github.io/braze-swift-sdk/documentation/brazekit/braze/inappmessage/full-swift.struct) in-app messages are useful for maximizing the content and impact of your user communication. The upper half of a `Full` in-app message contains an image, and the lower half displays text and up to two analytics-enabled buttons. ![A fullscreen in-app message shown across an entire phone screen.](https://www.braze.com/docs/pt-br/pt-br/assets/img/full-screen-header-text.png?803a758bf53c33ebc3ff63797676339b){: style="max-width:35%;border:none;"} [`Full Image`](https://braze-inc.github.io/braze-swift-sdk/documentation/brazekit/braze/inappmessage/fullimage-swift.struct) in-app messages are similar to `Full` in-app messages except without header or message text. This message type is useful for maximizing the content and impact of your user communication. A `Full Image` in-app message contains an image spanning the entire screen, with the option to display up to two analytics-enabled buttons. ![A fullscreen image in-app message shown across an entire phone screen.](https://www.braze.com/docs/pt-br/pt-br/assets/img/full-screen-image.png?b29bfae801d78d57fcc7c9fdcb7cc0cc){: style="max-width:35%;border:none;"} [`HTML`](https://braze-inc.github.io/braze-swift-sdk/documentation/brazekit/braze/inappmessage/html-swift.struct) in-app messages are useful for creating fully customized user content. User-defined HTML Full in-app message content is displayed in a `WKWebView`and may optionally contain other rich content, such as images and fonts, allowing for full control over message appearance and functionality.

iOS in-app messages support a JavaScript `brazeBridge` interface to call methods on the Braze Web SDK from within your HTML, see our [best practices](https://www.braze.com/docs/pt-br/pt-br/user_guide/message_building_by_channel/in-app_messages/best_practices/) for more details. The following example shows a paginated HTML Full in-app message: ![An HTML in-app message with a carousel of content and interactive buttons.](https://www.braze.com/docs/pt-br/pt-br/assets/img_archive/ios-html-full-iam.gif?4c6c9603065d4c430d406677e8cb6045) Note that we currently do not support the display of custom HTML in-app messages in an iFrame on the iOS and Android platforms. [`Control`](https://braze-inc.github.io/braze-swift-sdk/documentation/brazekit/braze/inappmessage/control-swift.struct) in-app messages do not contain a UI component and are used primarily for analytics purposes. This type is used to verify receipt of an in-app message sent to a control group. For further details about Intelligent Selection and control groups, refer to [Intelligent Selection](https://www.braze.com/docs/pt-br/pt-br/user_guide/brazeai/intelligence/intelligent_selection/). ## Data model The in-app message model is available in the React Native SDK. Braze has four in-app message types that share the same data model: **slideup**, **modal**, **full** and **HTML full**. ### Messages The in-app message model provides the base for all in-app messages. |Property | Description | |------------------|------------------------------------------------------------------------------------------------------------------------| |`inAppMessageJsonString` | The message JSON representation. | |`message` | The message text. | |`header` | The message header. | |`uri` | The URI associated with the button click action. | |`imageUrl` | The message image URL. | |`zippedAssetsUrl` | The zipped assets prepared to display HTML content. | |`useWebView` | Indicates whether the button click action should redirect using a web view. | |`duration` | The message display duration. | |`clickAction` | The button click action type. The types are: `URI`, and `NONE`. | |`dismissType` | The message close type. The two types are: `SWIPE` and `AUTO_DISMISS`. | |`messageType` | The in-app message type supported by the SDK. The four types are: `SLIDEUP`, `MODAL`, `FULL` and `HTML_FULL`. | |`extras` | The message extras dictionary. Default value: `[:]`. | |`buttons` | The list of buttons on the in-app message. | |`toString()` | The message as a String representation. | {: .reset-td-br-1 .reset-td-br-2 aria-label="Messages" } For a full reference of the in-app message model, see the [Android](https://braze-inc.github.io/braze-android-sdk/kdoc/braze-android-sdk/com.braze.models.inappmessage/index.html) and [iOS](https://braze-inc.github.io/braze-swift-sdk/documentation/brazekit/braze/inappmessage) documentation. ### Buttons Buttons can be added to in-app messages to perform actions and log analytics. The button model provides the base for all in-app message buttons. |Property | Description | |------------------|-----------------------------------------------------------------------------------------------------------------------------| |`text` | The text on the button. | |`uri` | The URI associated with the button click action. | |`useWebView` | Indicates whether the button click action should redirect using a web view. | |`clickAction` | The type of click action processed when the user clicks on the button. The types are: `URI`, and `NONE`. | |`id` | The button ID on the message. | |`toString()` | The button as a String representation. | {: .reset-td-br-1 .reset-td-br-2 aria-label="Buttons" } For a full reference of button model, see the [Android](https://braze-inc.github.io/braze-android-sdk/kdoc/braze-android-sdk/com.braze.models.inappmessage/-message-button/index.html) and [iOS](https://braze-inc.github.io/braze-swift-sdk/documentation/brazekit/braze/inappmessage/button) documentation. ## Prerequisites Before you can use this feature, you'll need to [integrate the Roku Braze SDK](https://www.braze.com/docs/pt-br/pt-br/developer_guide/sdk_integration/?sdktab=roku). Additionally, in-app messages will only be sent to Roku devices running the minimum supported SDK version:

Roku: 0.1.2+

## Message types Braze offers several default in-app message types, each customizable with messages, images, [Font Awesome](https://fontawesome.com/icons?d=gallery&p=2) icons, click actions, analytics, color schemes, and more. Their basic behavior and traits are defined by the [`IInAppMessage`](https://braze-inc.github.io/braze-android-sdk/kdoc/braze-android-sdk/com.braze.models.inappmessage/-i-in-app-message/index.html) interface, in a subclass called [`InAppMessageBase`](https://braze-inc.github.io/braze-android-sdk/kdoc/braze-android-sdk/com.braze.models.inappmessage/-in-app-message-base/index.html). `IInAppMessage` also includes a subinterface, [`IInAppMessageImmersive`](https://braze-inc.github.io/braze-android-sdk/kdoc/braze-android-sdk/com.braze.models.inappmessage/-i-in-app-message-immersive/index.html), which lets you add close, click-action, and analytics [buttons](https://braze-inc.github.io/braze-android-sdk/kdoc/braze-android-sdk/com.braze.models.inappmessage/-message-button/index.html) to your app. **Important:** Keep in mind, in-app messages containing buttons will include the `clickAction` message in the final payload if the click action is added prior to adding the button text. [`slideup`](https://braze-inc.github.io/braze-android-sdk/kdoc/braze-android-sdk/com.braze.models.inappmessage/-in-app-message-slideup/index.html) in-app messages are so-named because they "slide up" or "slide down" from the top or bottom of the screen. They cover a small portion of the screen and provide an effective and non-intrusive messaging capability. The `slideup` in-app message object extends [`InAppMessageBase`](https://braze-inc.github.io/braze-android-sdk/kdoc/braze-android-sdk/com.braze.models.inappmessage/-in-app-message-base/index.html). ![An in-app message sliding from the bottom of a phone screen displaying "Humans are complicated. Custom engagement shouldn't be." In the background is the same in-app message displayed in the bottom right corner of a web page.](https://www.braze.com/docs/pt-br/pt-br/assets/img/slideup-behavior.gif?7239589ee8c964f354440e07ca4b9db1){: style="border:0px;"} [`modal`](https://braze-inc.github.io/braze-android-sdk/kdoc/braze-android-sdk/com.braze.models.inappmessage/-in-app-message-modal/index.html) in-app messages appear in the center of the screen and are framed by a translucent panel. Useful for more critical messaging, they can be equipped with two click-action and analytics-enabled buttons. This message type is a subclass of [`InAppMessageImmersiveBase`](https://braze-inc.github.io/braze-android-sdk/kdoc/braze-android-sdk/com.braze.models.inappmessage/-in-app-message-immersive-base/index.html), an abstract class that implements `IInAppMessageImmersive`, giving you the option to add custom functionality to your locally generated in-app messages. ![A modal in-app message in the center of a phone screen displaying "Humans are complicated. Custom engagement shouldn't be." In the background is the same in-app message displayed in the center of a web page.](https://www.braze.com/docs/pt-br/pt-br/assets/img/modal-behavior.gif?00fa4f83404c611c82cb0816f682e3f3){: style="border:0px;"} [`full`](https://braze-inc.github.io/braze-android-sdk/kdoc/braze-android-sdk/com.braze.models.inappmessage/-in-app-message-full/index.html) in-app messages are useful for maximizing the content and impact of your user communication. The upper half of a `full` in-app message contains an image, and the lower half displays text and up to two click action and analytics-enabled buttons. This message type extends [`InAppMessageImmersiveBase`](https://braze-inc.github.io/braze-android-sdk/kdoc/braze-android-sdk/com.braze.models.inappmessage/-in-app-message-immersive-base/index.html), giving you the option to add custom functionality to your locally generated in-app messages. ![A full screen in-app message shown across an entire phone screen displaying, "Humans are complicated. Custom engagement shouldn't be." In the background is the same in-app message displayed largely in the center of a web page.](https://www.braze.com/docs/pt-br/pt-br/assets/img_archive/In-App_Full.png?ecd62a88d38438aaebbda4cdcc22aa00) [`HTML`](https://braze-inc.github.io/braze-android-sdk/kdoc/braze-android-sdk/com.braze.models.inappmessage/-in-app-message-html/index.html) in-app messages are useful for creating fully customized user content. User-defined HTML in-app message content is displayed in a `WebView` and may optionally contain other rich content, such as images and fonts, allowing for full control over message appearance and functionality. This message type implements [`IInAppMessageHtml`](https://braze-inc.github.io/braze-android-sdk/kdoc/braze-android-sdk/com.braze.models.inappmessage/-i-in-app-message-html/index.html), which is a subclass of [`IInAppMessage`](https://braze-inc.github.io/braze-android-sdk/kdoc/braze-android-sdk/com.braze.models.inappmessage/-i-in-app-message/index.html). **Note:** On Android, links configured with `target="_blank"` in custom HTML in-app messages open in the device's default web browser. Android in-app messages support a JavaScript `brazeBridge` interface to call methods on the Braze Android SDK from within your HTML, see our JavaScript bridge page for more details. ![An HTML in-app message with the a carousel of content and interactive buttons.](https://www.braze.com/docs/pt-br/pt-br/assets/img/full-screen-behavior.gif?b47edcbdd910efce932489d1fa592bd0){: style="border:0px;"} **Important:** We currently do not support the display of custom HTML in-app messages in an iFrame on the iOS and Android platforms. **Tip:** You can also define custom in-app message views for your app. For a full walkthrough, see [Setting custom factories](https://www.braze.com/docs/pt-br/pt-br/developer_guide/in_app_messages/customization#android_setting-custom-factories). Each in-app message type is highly customizable across content, images, icons, click actions, analytics, display, and delivery. They are enumerated types of `Braze.InAppMessage`, which defines basic behavior and traits for all in-app messages. For the full list of in-app message properties and usage, see the [`InAppMessage` class](https://braze-inc.github.io/braze-swift-sdk/documentation/brazekit/braze/inappmessage). These are the available in-app message types in Braze and how they will look like for end-users. [`Slideup`](https://braze-inc.github.io/braze-swift-sdk/documentation/brazekit/braze/inappmessage/slideup-swift.struct) in-app messages are given this name because they "slide up" or "slide down" from the top or bottom of the screen. They cover a small portion of the screen and provide an effective and non-intrusive messaging capability. ![A slideup in-app message at the bottom and the top of a phone screen.](https://www.braze.com/docs/pt-br/pt-br/assets/img/slideup-spec.png?5e0eb3225ef5a9ca264817b8267aad45){: style="max-width:35%;border:none;"} [`Modal`](https://braze-inc.github.io/braze-swift-sdk/documentation/brazekit/braze/inappmessage/modal-swift.struct) in-app messages appear in the center of the screen and are framed by a translucent panel. Useful for more critical messaging, they can be equipped with up to two analytics-enabled buttons. ![A modal in-app message in the center of a phone screen.](https://www.braze.com/docs/pt-br/pt-br/assets/img/modal-header-text.png?cef10f16ce8c681a237e5352cebf76f9){: style="max-width:35%;border:none;"} [`Modal Image`](https://braze-inc.github.io/braze-swift-sdk/documentation/brazekit/braze/inappmessage/modalimage-swift.struct) in-app messages appear in the center of the screen and are framed by a translucent panel. These messages are similar to the `Modal` type except without header or message text. Useful for more critical messaging, they can be equipped with up to two analytics-enabled buttons. ![A modal image in-app message in the center of a phone screen.](https://www.braze.com/docs/pt-br/pt-br/assets/img/modal-full-image.png?2cda602759102cab22396c78978d712b){: style="max-width:35%;border:none;"} [`Full`](https://braze-inc.github.io/braze-swift-sdk/documentation/brazekit/braze/inappmessage/full-swift.struct) in-app messages are useful for maximizing the content and impact of your user communication. The upper half of a `Full` in-app message contains an image, and the lower half displays text and up to two analytics-enabled buttons. ![A fullscreen in-app message shown across an entire phone screen.](https://www.braze.com/docs/pt-br/pt-br/assets/img/full-screen-header-text.png?803a758bf53c33ebc3ff63797676339b){: style="max-width:35%;border:none;"} [`Full Image`](https://braze-inc.github.io/braze-swift-sdk/documentation/brazekit/braze/inappmessage/fullimage-swift.struct) in-app messages are similar to `Full` in-app messages except without header or message text. This message type is useful for maximizing the content and impact of your user communication. A `Full Image` in-app message contains an image spanning the entire screen, with the option to display up to two analytics-enabled buttons. ![A fullscreen image in-app message shown across an entire phone screen.](https://www.braze.com/docs/pt-br/pt-br/assets/img/full-screen-image.png?b29bfae801d78d57fcc7c9fdcb7cc0cc){: style="max-width:35%;border:none;"} [`HTML`](https://braze-inc.github.io/braze-swift-sdk/documentation/brazekit/braze/inappmessage/html-swift.struct) in-app messages are useful for creating fully customized user content. User-defined HTML Full in-app message content is displayed in a `WKWebView`and may optionally contain other rich content, such as images and fonts, allowing for full control over message appearance and functionality.

iOS in-app messages support a JavaScript `brazeBridge` interface to call methods on the Braze Web SDK from within your HTML, see our [best practices](https://www.braze.com/docs/pt-br/pt-br/user_guide/message_building_by_channel/in-app_messages/best_practices/) for more details. The following example shows a paginated HTML Full in-app message: ![An HTML in-app message with a carousel of content and interactive buttons.](https://www.braze.com/docs/pt-br/pt-br/assets/img_archive/ios-html-full-iam.gif?4c6c9603065d4c430d406677e8cb6045) Note that we currently do not support the display of custom HTML in-app messages in an iFrame on the iOS and Android platforms. [`Control`](https://braze-inc.github.io/braze-swift-sdk/documentation/brazekit/braze/inappmessage/control-swift.struct) in-app messages do not contain a UI component and are used primarily for analytics purposes. This type is used to verify receipt of an in-app message sent to a control group. For further details about Intelligent Selection and control groups, refer to [Intelligent Selection](https://www.braze.com/docs/pt-br/pt-br/user_guide/brazeai/intelligence/intelligent_selection/). ## Enabling in-app messages ### Step 1: Add an observer To process in-app messages, you can add an observer on `BrazeTask.BrazeInAppMessage`: ```brightscript m.BrazeTask.observeField("BrazeInAppMessage", "onInAppMessageReceived") ``` ### Step 2: Access triggered messages Then within your handler, you have access to the highest in-app message that your campaigns have triggered: ```brightscript sub onInAppMessageReceived() in_app_message = m.BrazeTask.BrazeInAppMessage ... end sub ``` ## Message fields ### Handling The following lists the fields you will need to handle your in-app messages: | Fields | Description | | ------ | ----------- | | `buttons` | List of buttons (could be an empty list). | | `click_action` | `"URI"` or `"NONE"`. Use this field to indicate whether the in-app message should open to a URI link or close the message when clicked. When there are no buttons, this should happen when the user clicks "OK" when the in-app message is displayed. | | `dismiss_type` | `"AUTO_DISMISS"` or `"SWIPE"`. Use this field to indicate whether your in-app message will auto dismiss or require a swipe to dismiss. | | `display_delay` | How long (seconds) to wait until displaying the in-app message. | | `duration` | How long (milliseconds) the message should be displayed when `dismiss_type` is set to `"AUTO_DISMISS"`. | | `extras` | Key-value pairs. | | `header` | The header text. | | `id` | The ID used to log impressions or clicks. | | `image_url` | In-app message image URL. | | `message` | Message body text. | | `uri` | Your URI users will be sent to based on your `click_action`. This field must be included when `click_action` is `"URI"`. | {: .reset-td-br-1 .reset-td-br-2 aria-label="Handling" } **Important:** For in-app messages containing buttons, the message `click_action` will also be included in the final payload if the click action is added prior to adding the button text. ### Styling There are also various styling fields that you could choose to use from the dashboard: | Fields | Description | | ------ | ----------- | | `bg_color` | Background color. | | `close_button_color` | Close button color. | | `frame_color` | The color of the background screen overlay. | | `header_text_color` | Header text color. | | `message_text_color` | Message text color. | | `text_align` | "START", "CENTER", or "END". Your selected text alignment. | {: .reset-td-br-1 .reset-td-br-2 aria-label="Styling" } Alternatively, you could implement the in-app message and style it within your Roku application using a standard palette: ### Buttons | Fields | Description | | ------ | ----------- | | `click_action` | `"URI"` or `"NONE"`. Use this field to indicate whether the in-app message should open to a URI link or close the message when clicked. | | `id` | The ID value of the button itself. | | `text` | The text to display on the button. | | `uri` | Your URI users will be sent to based on your `click_action`. This field must be included when `click_action` is `"URI"`. | {: .reset-td-br-1 .reset-td-br-2 aria-label="Buttons" } **Important:** Keep in mind, you'll need to implement your own custom UI since in-app messaging is supported via headless UI using the Swift SDK—which does not include any default UI or views for tvOS. ## Prerequisites Before you can use this feature, you'll need to [integrate the Swift Braze SDK](https://www.braze.com/docs/pt-br/pt-br/developer_guide/sdk_integration/?sdktab=swift). ## Enabling in-app messages ### Step 1: Create a new iOS app In Braze, select **Settings** > **App Settings**, then select **Add App**. Enter a name for your tvOS app, select **iOS**—_not tvOS_—then select **Add App**. ![ALT_TEXT.](https://www.braze.com/docs/pt-br/pt-br/assets/img/tvos.png?d1c5036d5b83f425591adb03556ca684){: style="width:70%"} **Warning:** If you select the **tvOS** checkbox, you will not be able to customize in-app messages for tvOS. ### Step 2: Get your app's API key In your app settings, select your new tvOS app then take note of your app's API key. You'll use this key to configure your app in Xcode. ![ALT_TEXT](https://www.braze.com/docs/pt-br/pt-br/assets/img/tvos1.png?9851deb799c1c88a248f97bd284c91cb){: style="width:70%"} ### Step 3: Integrate BrazeKit Use your app's API key to integrate the [Braze Swift SDK](https://github.com/braze-inc/braze-swift-sdk) into your tvOS project in Xcode. You only need to integrate BrazeKit from the Braze Swift SDK. ### Step 4: Create your custom UI Because Braze doesn't provide a default UI for in-app messages on tvOS, you'll need to customize it yourself. For a full walkthrough, see our step-by-step tutorial: [Customizing in-app messages for tvOS](https://braze-inc.github.io/braze-swift-sdk/documentation/braze/in-app-message-customization). For a sample project, see [Braze Swift SDK samples](https://github.com/braze-inc/braze-swift-sdk/tree/main/Examples#inappmessages-custom-ui). ## Prerequisites Before you can use this feature, you'll need to [integrate the Unity Braze SDK](https://www.braze.com/docs/pt-br/pt-br/developer_guide/sdk_integration/?sdktab=unity). ## Message types Braze offers several default in-app message types, each customizable with messages, images, [Font Awesome](https://fontawesome.com/icons?d=gallery&p=2) icons, click actions, analytics, color schemes, and more. Their basic behavior and traits are defined by the [`IInAppMessage`](https://braze-inc.github.io/braze-android-sdk/kdoc/braze-android-sdk/com.braze.models.inappmessage/-i-in-app-message/index.html) interface, in a subclass called [`InAppMessageBase`](https://braze-inc.github.io/braze-android-sdk/kdoc/braze-android-sdk/com.braze.models.inappmessage/-in-app-message-base/index.html). `IInAppMessage` also includes a subinterface, [`IInAppMessageImmersive`](https://braze-inc.github.io/braze-android-sdk/kdoc/braze-android-sdk/com.braze.models.inappmessage/-i-in-app-message-immersive/index.html), which lets you add close, click-action, and analytics [buttons](https://braze-inc.github.io/braze-android-sdk/kdoc/braze-android-sdk/com.braze.models.inappmessage/-message-button/index.html) to your app. **Important:** Keep in mind, in-app messages containing buttons will include the `clickAction` message in the final payload if the click action is added prior to adding the button text. [`slideup`](https://braze-inc.github.io/braze-android-sdk/kdoc/braze-android-sdk/com.braze.models.inappmessage/-in-app-message-slideup/index.html) in-app messages are so-named because they "slide up" or "slide down" from the top or bottom of the screen. They cover a small portion of the screen and provide an effective and non-intrusive messaging capability. The `slideup` in-app message object extends [`InAppMessageBase`](https://braze-inc.github.io/braze-android-sdk/kdoc/braze-android-sdk/com.braze.models.inappmessage/-in-app-message-base/index.html). ![An in-app message sliding from the bottom of a phone screen displaying "Humans are complicated. Custom engagement shouldn't be." In the background is the same in-app message displayed in the bottom right corner of a web page.](https://www.braze.com/docs/pt-br/pt-br/assets/img/slideup-behavior.gif?7239589ee8c964f354440e07ca4b9db1){: style="border:0px;"} [`modal`](https://braze-inc.github.io/braze-android-sdk/kdoc/braze-android-sdk/com.braze.models.inappmessage/-in-app-message-modal/index.html) in-app messages appear in the center of the screen and are framed by a translucent panel. Useful for more critical messaging, they can be equipped with two click-action and analytics-enabled buttons. This message type is a subclass of [`InAppMessageImmersiveBase`](https://braze-inc.github.io/braze-android-sdk/kdoc/braze-android-sdk/com.braze.models.inappmessage/-in-app-message-immersive-base/index.html), an abstract class that implements `IInAppMessageImmersive`, giving you the option to add custom functionality to your locally generated in-app messages. ![A modal in-app message in the center of a phone screen displaying "Humans are complicated. Custom engagement shouldn't be." In the background is the same in-app message displayed in the center of a web page.](https://www.braze.com/docs/pt-br/pt-br/assets/img/modal-behavior.gif?00fa4f83404c611c82cb0816f682e3f3){: style="border:0px;"} [`full`](https://braze-inc.github.io/braze-android-sdk/kdoc/braze-android-sdk/com.braze.models.inappmessage/-in-app-message-full/index.html) in-app messages are useful for maximizing the content and impact of your user communication. The upper half of a `full` in-app message contains an image, and the lower half displays text and up to two click action and analytics-enabled buttons. This message type extends [`InAppMessageImmersiveBase`](https://braze-inc.github.io/braze-android-sdk/kdoc/braze-android-sdk/com.braze.models.inappmessage/-in-app-message-immersive-base/index.html), giving you the option to add custom functionality to your locally generated in-app messages. ![A full screen in-app message shown across an entire phone screen displaying, "Humans are complicated. Custom engagement shouldn't be." In the background is the same in-app message displayed largely in the center of a web page.](https://www.braze.com/docs/pt-br/pt-br/assets/img_archive/In-App_Full.png?ecd62a88d38438aaebbda4cdcc22aa00) [`HTML`](https://braze-inc.github.io/braze-android-sdk/kdoc/braze-android-sdk/com.braze.models.inappmessage/-in-app-message-html/index.html) in-app messages are useful for creating fully customized user content. User-defined HTML in-app message content is displayed in a `WebView` and may optionally contain other rich content, such as images and fonts, allowing for full control over message appearance and functionality. This message type implements [`IInAppMessageHtml`](https://braze-inc.github.io/braze-android-sdk/kdoc/braze-android-sdk/com.braze.models.inappmessage/-i-in-app-message-html/index.html), which is a subclass of [`IInAppMessage`](https://braze-inc.github.io/braze-android-sdk/kdoc/braze-android-sdk/com.braze.models.inappmessage/-i-in-app-message/index.html). **Note:** On Android, links configured with `target="_blank"` in custom HTML in-app messages open in the device's default web browser. Android in-app messages support a JavaScript `brazeBridge` interface to call methods on the Braze Android SDK from within your HTML, see our JavaScript bridge page for more details. ![An HTML in-app message with the a carousel of content and interactive buttons.](https://www.braze.com/docs/pt-br/pt-br/assets/img/full-screen-behavior.gif?b47edcbdd910efce932489d1fa592bd0){: style="border:0px;"} **Important:** We currently do not support the display of custom HTML in-app messages in an iFrame on the iOS and Android platforms. **Tip:** You can also define custom in-app message views for your app. For a full walkthrough, see [Setting custom factories](https://www.braze.com/docs/pt-br/pt-br/developer_guide/in_app_messages/customization#android_setting-custom-factories). Each in-app message type is highly customizable across content, images, icons, click actions, analytics, display, and delivery. They are enumerated types of `Braze.InAppMessage`, which defines basic behavior and traits for all in-app messages. For the full list of in-app message properties and usage, see the [`InAppMessage` class](https://braze-inc.github.io/braze-swift-sdk/documentation/brazekit/braze/inappmessage). These are the available in-app message types in Braze and how they will look like for end-users. [`Slideup`](https://braze-inc.github.io/braze-swift-sdk/documentation/brazekit/braze/inappmessage/slideup-swift.struct) in-app messages are given this name because they "slide up" or "slide down" from the top or bottom of the screen. They cover a small portion of the screen and provide an effective and non-intrusive messaging capability. ![A slideup in-app message at the bottom and the top of a phone screen.](https://www.braze.com/docs/pt-br/pt-br/assets/img/slideup-spec.png?5e0eb3225ef5a9ca264817b8267aad45){: style="max-width:35%;border:none;"} [`Modal`](https://braze-inc.github.io/braze-swift-sdk/documentation/brazekit/braze/inappmessage/modal-swift.struct) in-app messages appear in the center of the screen and are framed by a translucent panel. Useful for more critical messaging, they can be equipped with up to two analytics-enabled buttons. ![A modal in-app message in the center of a phone screen.](https://www.braze.com/docs/pt-br/pt-br/assets/img/modal-header-text.png?cef10f16ce8c681a237e5352cebf76f9){: style="max-width:35%;border:none;"} [`Modal Image`](https://braze-inc.github.io/braze-swift-sdk/documentation/brazekit/braze/inappmessage/modalimage-swift.struct) in-app messages appear in the center of the screen and are framed by a translucent panel. These messages are similar to the `Modal` type except without header or message text. Useful for more critical messaging, they can be equipped with up to two analytics-enabled buttons. ![A modal image in-app message in the center of a phone screen.](https://www.braze.com/docs/pt-br/pt-br/assets/img/modal-full-image.png?2cda602759102cab22396c78978d712b){: style="max-width:35%;border:none;"} [`Full`](https://braze-inc.github.io/braze-swift-sdk/documentation/brazekit/braze/inappmessage/full-swift.struct) in-app messages are useful for maximizing the content and impact of your user communication. The upper half of a `Full` in-app message contains an image, and the lower half displays text and up to two analytics-enabled buttons. ![A fullscreen in-app message shown across an entire phone screen.](https://www.braze.com/docs/pt-br/pt-br/assets/img/full-screen-header-text.png?803a758bf53c33ebc3ff63797676339b){: style="max-width:35%;border:none;"} [`Full Image`](https://braze-inc.github.io/braze-swift-sdk/documentation/brazekit/braze/inappmessage/fullimage-swift.struct) in-app messages are similar to `Full` in-app messages except without header or message text. This message type is useful for maximizing the content and impact of your user communication. A `Full Image` in-app message contains an image spanning the entire screen, with the option to display up to two analytics-enabled buttons. ![A fullscreen image in-app message shown across an entire phone screen.](https://www.braze.com/docs/pt-br/pt-br/assets/img/full-screen-image.png?b29bfae801d78d57fcc7c9fdcb7cc0cc){: style="max-width:35%;border:none;"} [`HTML`](https://braze-inc.github.io/braze-swift-sdk/documentation/brazekit/braze/inappmessage/html-swift.struct) in-app messages are useful for creating fully customized user content. User-defined HTML Full in-app message content is displayed in a `WKWebView`and may optionally contain other rich content, such as images and fonts, allowing for full control over message appearance and functionality.

iOS in-app messages support a JavaScript `brazeBridge` interface to call methods on the Braze Web SDK from within your HTML, see our [best practices](https://www.braze.com/docs/pt-br/pt-br/user_guide/message_building_by_channel/in-app_messages/best_practices/) for more details. The following example shows a paginated HTML Full in-app message: ![An HTML in-app message with a carousel of content and interactive buttons.](https://www.braze.com/docs/pt-br/pt-br/assets/img_archive/ios-html-full-iam.gif?4c6c9603065d4c430d406677e8cb6045) Note that we currently do not support the display of custom HTML in-app messages in an iFrame on the iOS and Android platforms. [`Control`](https://braze-inc.github.io/braze-swift-sdk/documentation/brazekit/braze/inappmessage/control-swift.struct) in-app messages do not contain a UI component and are used primarily for analytics purposes. This type is used to verify receipt of an in-app message sent to a control group. For further details about Intelligent Selection and control groups, refer to [Intelligent Selection](https://www.braze.com/docs/pt-br/pt-br/user_guide/brazeai/intelligence/intelligent_selection/). ## Prerequisites Before you can use this feature, you'll need to [integrate the .NET MAUI Braze SDK](https://www.braze.com/docs/pt-br/pt-br/developer_guide/sdk_integration/?sdktab=.net%20maui%20(xamarin)). ## Message types Braze offers several default in-app message types, each customizable with messages, images, [Font Awesome](https://fontawesome.com/icons?d=gallery&p=2) icons, click actions, analytics, color schemes, and more. Their basic behavior and traits are defined by the [`IInAppMessage`](https://braze-inc.github.io/braze-android-sdk/kdoc/braze-android-sdk/com.braze.models.inappmessage/-i-in-app-message/index.html) interface, in a subclass called [`InAppMessageBase`](https://braze-inc.github.io/braze-android-sdk/kdoc/braze-android-sdk/com.braze.models.inappmessage/-in-app-message-base/index.html). `IInAppMessage` also includes a subinterface, [`IInAppMessageImmersive`](https://braze-inc.github.io/braze-android-sdk/kdoc/braze-android-sdk/com.braze.models.inappmessage/-i-in-app-message-immersive/index.html), which lets you add close, click-action, and analytics [buttons](https://braze-inc.github.io/braze-android-sdk/kdoc/braze-android-sdk/com.braze.models.inappmessage/-message-button/index.html) to your app. **Important:** Keep in mind, in-app messages containing buttons will include the `clickAction` message in the final payload if the click action is added prior to adding the button text. [`slideup`](https://braze-inc.github.io/braze-android-sdk/kdoc/braze-android-sdk/com.braze.models.inappmessage/-in-app-message-slideup/index.html) in-app messages are so-named because they "slide up" or "slide down" from the top or bottom of the screen. They cover a small portion of the screen and provide an effective and non-intrusive messaging capability. The `slideup` in-app message object extends [`InAppMessageBase`](https://braze-inc.github.io/braze-android-sdk/kdoc/braze-android-sdk/com.braze.models.inappmessage/-in-app-message-base/index.html). ![An in-app message sliding from the bottom of a phone screen displaying "Humans are complicated. Custom engagement shouldn't be." In the background is the same in-app message displayed in the bottom right corner of a web page.](https://www.braze.com/docs/pt-br/pt-br/assets/img/slideup-behavior.gif?7239589ee8c964f354440e07ca4b9db1){: style="border:0px;"} [`modal`](https://braze-inc.github.io/braze-android-sdk/kdoc/braze-android-sdk/com.braze.models.inappmessage/-in-app-message-modal/index.html) in-app messages appear in the center of the screen and are framed by a translucent panel. Useful for more critical messaging, they can be equipped with two click-action and analytics-enabled buttons. This message type is a subclass of [`InAppMessageImmersiveBase`](https://braze-inc.github.io/braze-android-sdk/kdoc/braze-android-sdk/com.braze.models.inappmessage/-in-app-message-immersive-base/index.html), an abstract class that implements `IInAppMessageImmersive`, giving you the option to add custom functionality to your locally generated in-app messages. ![A modal in-app message in the center of a phone screen displaying "Humans are complicated. Custom engagement shouldn't be." In the background is the same in-app message displayed in the center of a web page.](https://www.braze.com/docs/pt-br/pt-br/assets/img/modal-behavior.gif?00fa4f83404c611c82cb0816f682e3f3){: style="border:0px;"} [`full`](https://braze-inc.github.io/braze-android-sdk/kdoc/braze-android-sdk/com.braze.models.inappmessage/-in-app-message-full/index.html) in-app messages are useful for maximizing the content and impact of your user communication. The upper half of a `full` in-app message contains an image, and the lower half displays text and up to two click action and analytics-enabled buttons. This message type extends [`InAppMessageImmersiveBase`](https://braze-inc.github.io/braze-android-sdk/kdoc/braze-android-sdk/com.braze.models.inappmessage/-in-app-message-immersive-base/index.html), giving you the option to add custom functionality to your locally generated in-app messages. ![A full screen in-app message shown across an entire phone screen displaying, "Humans are complicated. Custom engagement shouldn't be." In the background is the same in-app message displayed largely in the center of a web page.](https://www.braze.com/docs/pt-br/pt-br/assets/img_archive/In-App_Full.png?ecd62a88d38438aaebbda4cdcc22aa00) [`HTML`](https://braze-inc.github.io/braze-android-sdk/kdoc/braze-android-sdk/com.braze.models.inappmessage/-in-app-message-html/index.html) in-app messages are useful for creating fully customized user content. User-defined HTML in-app message content is displayed in a `WebView` and may optionally contain other rich content, such as images and fonts, allowing for full control over message appearance and functionality. This message type implements [`IInAppMessageHtml`](https://braze-inc.github.io/braze-android-sdk/kdoc/braze-android-sdk/com.braze.models.inappmessage/-i-in-app-message-html/index.html), which is a subclass of [`IInAppMessage`](https://braze-inc.github.io/braze-android-sdk/kdoc/braze-android-sdk/com.braze.models.inappmessage/-i-in-app-message/index.html). **Note:** On Android, links configured with `target="_blank"` in custom HTML in-app messages open in the device's default web browser. Android in-app messages support a JavaScript `brazeBridge` interface to call methods on the Braze Android SDK from within your HTML, see our JavaScript bridge page for more details. ![An HTML in-app message with the a carousel of content and interactive buttons.](https://www.braze.com/docs/pt-br/pt-br/assets/img/full-screen-behavior.gif?b47edcbdd910efce932489d1fa592bd0){: style="border:0px;"} **Important:** We currently do not support the display of custom HTML in-app messages in an iFrame on the iOS and Android platforms. **Tip:** You can also define custom in-app message views for your app. For a full walkthrough, see [Setting custom factories](https://www.braze.com/docs/pt-br/pt-br/developer_guide/in_app_messages/customization#android_setting-custom-factories). Each in-app message type is highly customizable across content, images, icons, click actions, analytics, display, and delivery. They are enumerated types of `Braze.InAppMessage`, which defines basic behavior and traits for all in-app messages. For the full list of in-app message properties and usage, see the [`InAppMessage` class](https://braze-inc.github.io/braze-swift-sdk/documentation/brazekit/braze/inappmessage). These are the available in-app message types in Braze and how they will look like for end-users. [`Slideup`](https://braze-inc.github.io/braze-swift-sdk/documentation/brazekit/braze/inappmessage/slideup-swift.struct) in-app messages are given this name because they "slide up" or "slide down" from the top or bottom of the screen. They cover a small portion of the screen and provide an effective and non-intrusive messaging capability. ![A slideup in-app message at the bottom and the top of a phone screen.](https://www.braze.com/docs/pt-br/pt-br/assets/img/slideup-spec.png?5e0eb3225ef5a9ca264817b8267aad45){: style="max-width:35%;border:none;"} [`Modal`](https://braze-inc.github.io/braze-swift-sdk/documentation/brazekit/braze/inappmessage/modal-swift.struct) in-app messages appear in the center of the screen and are framed by a translucent panel. Useful for more critical messaging, they can be equipped with up to two analytics-enabled buttons. ![A modal in-app message in the center of a phone screen.](https://www.braze.com/docs/pt-br/pt-br/assets/img/modal-header-text.png?cef10f16ce8c681a237e5352cebf76f9){: style="max-width:35%;border:none;"} [`Modal Image`](https://braze-inc.github.io/braze-swift-sdk/documentation/brazekit/braze/inappmessage/modalimage-swift.struct) in-app messages appear in the center of the screen and are framed by a translucent panel. These messages are similar to the `Modal` type except without header or message text. Useful for more critical messaging, they can be equipped with up to two analytics-enabled buttons. ![A modal image in-app message in the center of a phone screen.](https://www.braze.com/docs/pt-br/pt-br/assets/img/modal-full-image.png?2cda602759102cab22396c78978d712b){: style="max-width:35%;border:none;"} [`Full`](https://braze-inc.github.io/braze-swift-sdk/documentation/brazekit/braze/inappmessage/full-swift.struct) in-app messages are useful for maximizing the content and impact of your user communication. The upper half of a `Full` in-app message contains an image, and the lower half displays text and up to two analytics-enabled buttons. ![A fullscreen in-app message shown across an entire phone screen.](https://www.braze.com/docs/pt-br/pt-br/assets/img/full-screen-header-text.png?803a758bf53c33ebc3ff63797676339b){: style="max-width:35%;border:none;"} [`Full Image`](https://braze-inc.github.io/braze-swift-sdk/documentation/brazekit/braze/inappmessage/fullimage-swift.struct) in-app messages are similar to `Full` in-app messages except without header or message text. This message type is useful for maximizing the content and impact of your user communication. A `Full Image` in-app message contains an image spanning the entire screen, with the option to display up to two analytics-enabled buttons. ![A fullscreen image in-app message shown across an entire phone screen.](https://www.braze.com/docs/pt-br/pt-br/assets/img/full-screen-image.png?b29bfae801d78d57fcc7c9fdcb7cc0cc){: style="max-width:35%;border:none;"} [`HTML`](https://braze-inc.github.io/braze-swift-sdk/documentation/brazekit/braze/inappmessage/html-swift.struct) in-app messages are useful for creating fully customized user content. User-defined HTML Full in-app message content is displayed in a `WKWebView`and may optionally contain other rich content, such as images and fonts, allowing for full control over message appearance and functionality.

iOS in-app messages support a JavaScript `brazeBridge` interface to call methods on the Braze Web SDK from within your HTML, see our [best practices](https://www.braze.com/docs/pt-br/pt-br/user_guide/message_building_by_channel/in-app_messages/best_practices/) for more details. The following example shows a paginated HTML Full in-app message: ![An HTML in-app message with a carousel of content and interactive buttons.](https://www.braze.com/docs/pt-br/pt-br/assets/img_archive/ios-html-full-iam.gif?4c6c9603065d4c430d406677e8cb6045) Note that we currently do not support the display of custom HTML in-app messages in an iFrame on the iOS and Android platforms. [`Control`](https://braze-inc.github.io/braze-swift-sdk/documentation/brazekit/braze/inappmessage/control-swift.struct) in-app messages do not contain a UI component and are used primarily for analytics purposes. This type is used to verify receipt of an in-app message sent to a control group. For further details about Intelligent Selection and control groups, refer to [Intelligent Selection](https://www.braze.com/docs/pt-br/pt-br/user_guide/brazeai/intelligence/intelligent_selection/). ## Próximos passos Pronto para se aprofundar? Confira estes tutoriais passo a passo: - Ajuste o tempo de entrega das mensagens [adiando e restaurando mensagens acionadas](https://www.braze.com/docs/pt-br/pt-br/developer_guide/in_app_messages/tutorials/deferring_triggered_messages). - Refine o direcionamento das mensagens [definindo regras de exibição condicionais](https://www.braze.com/docs/pt-br/pt-br/developer_guide/in_app_messages/tutorials/conditionally_displaying_messages). - Combine a aparência da sua marca [personalizando o estilo das mensagens com pares chave-valor](https://www.braze.com/docs/pt-br/pt-br/developer_guide/in_app_messages/tutorials/customizing_message_styling). # Personalize mensagens no aplicativo para o SDK do Braze Source: /docs/pt-br/developer_guide/in_app_messages/customization/index.md # Personalize mensagens no aplicativo > Aprenda como personalizar mensagens no aplicativo para o SDK do Braze. Para técnicas avançadas de estilo, confira nosso tutorial sobre [personalização de estilo de mensagens usando pares chave-valor](https://www.braze.com/docs/pt-br/pt-br/developer_guide/in_app_messages/tutorials/customizing_message_styling). ## Prerequisites Before you can use this feature, you'll need to [integrate the Web Braze SDK](https://www.braze.com/docs/pt-br/pt-br/developer_guide/sdk_integration/?sdktab=web). ## Custom styles Braze UI elements come with a default look and feel that create a neutral in-app message experience and aim for consistency with other Braze mobile platforms. The default Braze styles are defined in CSS within the Braze SDK. ### Setting a default style By overriding selected styles in your application, you can customize our standard in-app message types with your own background images, font families, styles, sizes, animations, and more. For instance, the following is an example override that will cause an in-app message's headers to appear italicized: ```css body .ab-in-app-message .ab-message-header { font-style: italic; } ``` See the [JSDocs](https://js.appboycdn.com/web-sdk/latest/doc/classes/braze.inappmessage.html) for more information. ### Customizing the z-index By default, in-app messages are displayed using `z-index: 9001`. This is configurable using the `inAppMessageZIndex ` [initialization option](https://js.appboycdn.com/web-sdk/latest/doc/modules/braze.html#initializationoptions) in the scenario that your website styles elements with higher values than that. ```javascript braze.initialize("YOUR-API-KEY", { baseUrl: "YOUR-API-ENDPOINT", inAppMessageZIndex: 12000 }); ``` **Important:** This feature is only available for Web Braze SDK v3.3.0 and later. ## Customizing message dismissals By default, when an in-app message is showing, pressing the escape button or a click on the grayed-out background of the page will dismiss the message. Configure the `requireExplicitInAppMessageDismissal` [initialization option](https://js.appboycdn.com/web-sdk/latest/doc/modules/braze.html#initializationoptions) to `true` to prevent this behavior and require an explicit button click to dismiss messages. ```javascript import * as braze from "@braze/web-sdk"; braze.initialize("YOUR-API-KEY", { baseUrl: "YOUR-API-ENDPOINT", requireExplicitInAppMessageDismissal: true }); ``` ## Customizing display timing To override the default display timing, remove calls to `braze.automaticallyShowInAppMessages()` and handle messages in `braze.subscribeToInAppMessage()`. Register your callback before `braze.openSession()`, so you can intercept session-start messages and decide whether to display or defer each message. By default, Braze displays in-app messages when they are triggered and eligible to display. If you need different behavior for your app experience, use a custom callback to defer or display messages based on your own logic. The following example shows how to subscribe to triggered in-app messages, defer selected messages, and display deferred messages later: ```javascript import * as braze from "@braze/web-sdk"; braze.initialize("YOUR-API-KEY", { baseUrl: "YOUR-API-ENDPOINT" }); braze.subscribeToInAppMessage(function (message) { // Control-group messages should always be "shown" to log analytics. if (message.isControl || message instanceof braze.ControlMessage) { braze.showInAppMessage(message); return; } const shouldDefer = true; // Replace with your own display logic if (shouldDefer) { braze.deferInAppMessage(message); return; } braze.showInAppMessage(message); }); braze.openSession(); // Later, when your app is ready to display a deferred message: const deferredMessage = braze.getDeferredInAppMessage(); if (deferredMessage) { braze.showInAppMessage(deferredMessage); } ``` For related delivery customization guidance, see: - [Web `deferInAppMessage` reference](https://js.appboycdn.com/web-sdk/latest/doc/modules/braze.html#deferinappmessage) - [Web `subscribeToInAppMessage` reference](https://js.appboycdn.com/web-sdk/latest/doc/modules/braze.html#subscribetoinappmessage) ## Opening links in a new tab To set your in-app message links to open in a new tab, set the `openInAppMessagesInNewTab` option to `true` to force all links from in-app message clicks open in a new tab or window. ```javascript braze.initialize('api-key', { openInAppMessagesInNewTab: true} ); ``` ## Prerequisites Before you can use this feature, you'll need to [integrate the Android Braze SDK](https://www.braze.com/docs/pt-br/pt-br/developer_guide/sdk_integration/?sdktab=android). You'll also need to [set up in-app messages](https://www.braze.com/docs/pt-br/pt-br/developer_guide/in_app_messages). ## Setting custom manager listeners While the `BrazeInAppMessageManager` listener can automatically handle the display and lifecycle of in-app messages, you'll need to implement a custom manager listener if you'd like to fully customize your messages. The Braze SDK has a default `DefaultHtmlInAppMessageActionListener` class that is used if no custom listener is defined and takes appropriate action automatically. If you require more control over how a user interacts with different buttons inside a custom HTML in-app message, implement a custom `IHtmlInAppMessageActionListener` class. This listener applies to __both__ messages built with custom HTML and messages created using the Drag-and-Drop (DnD) editor. It does not apply to traditional IAMs. Traditional IAMs are Braze's built-in, SDK-rendered message types (for example, slideup, modal, and full) created in the original in-app message composer using predefined layouts. Unlike custom HTML and DnD IAMs, they do not run through the HTML action listener flow. If you set a custom `IHtmlInAppMessageActionListener`, its logic will override the default click behavior for _all_ DnD messages. Please ensure your marketing team is aware of this, as it may affect their campaigns in unexpected ways. ### Step 1: Implement the custom manager listener #### Step 1.1: Implement `IInAppMessageManagerListener` Create a class that implements [`IInAppMessageManagerListener`](https://braze-inc.github.io/braze-android-sdk/kdoc/braze-android-sdk/com.braze.ui.inappmessage.listeners/-i-in-app-message-manager-listener/index.html). The callbacks in your `IInAppMessageManagerListener` will also be called at various points in the in-app message lifecycle. For example, if you set a custom manager listener when an in-app message is received from Braze, the [`beforeInAppMessageDisplayed()`](https://braze-inc.github.io/braze-android-sdk/kdoc/braze-android-sdk/com.braze.ui.inappmessage.listeners/-i-in-app-message-manager-listener/before-in-app-message-displayed.html) method will be called. If your implementation of this method returns [`InAppMessageOperation.DISCARD`](https://braze-inc.github.io/braze-android-sdk/kdoc/braze-android-sdk/com.braze.ui.inappmessage/-in-app-message-operation/-d-i-s-c-a-r-d/index.html), that signals to Braze that the in-app message will be handled by the host app and should not be displayed by Braze. If [`InAppMessageOperation.DISPLAY_NOW`](https://braze-inc.github.io/braze-android-sdk/kdoc/braze-android-sdk/com.braze.ui.inappmessage/-in-app-message-operation/-d-i-s-p-l-a-y_-n-o-w/index.html) is returned, Braze will attempt to display the in-app message. This method should be used if you choose to display the in-app message in a customized manner. `IInAppMessageManagerListener` also includes delegate methods for message clicks and buttons, which can be used in cases like intercepting a message when a button or message is clicked for further processing. #### Step 1.2: Hook into IAM view lifecycle methods (optional) The [`IInAppMessageManagerListener`](https://braze-inc.github.io/braze-android-sdk/kdoc/braze-android-sdk/com.braze.ui.inappmessage.listeners/-i-in-app-message-manager-listener/index.html) interface has in-app message view methods called at distinct points in the in-app message view lifecycle. These methods are called in the following order: 1. [`beforeInAppMessageViewOpened`](https://braze-inc.github.io/braze-android-sdk/kdoc/braze-android-sdk/com.braze.ui.inappmessage.listeners/-i-in-app-message-manager-listener/before-in-app-message-view-opened.html): Called just before the in-app message is added to the activity's view. The in-app message is not yet visible to the user at this time. 2. [`afterInAppMessageViewOpened`](https://braze-inc.github.io/braze-android-sdk/kdoc/braze-android-sdk/com.braze.ui.inappmessage.listeners/-i-in-app-message-manager-listener/after-in-app-message-view-opened.html): Called just after the in-app message is added to the activity's view. The in-app message is now visible to the user at this time. 3. [`beforeInAppMessageViewClosed`](https://braze-inc.github.io/braze-android-sdk/kdoc/braze-android-sdk/com.braze.ui.inappmessage.listeners/-i-in-app-message-manager-listener/before-in-app-message-view-closed.html): Called just before the in-app message is removed from the activity's view. The in-app message is still visible to the user at this time. 4. [`afterInAppMessageViewClosed`](https://braze-inc.github.io/braze-android-sdk/kdoc/braze-android-sdk/com.braze.ui.inappmessage.listeners/-i-in-app-message-manager-listener/after-in-app-message-view-closed.html): Called just after the in-app message is removed from the activity's view. The in-app message is no longer visible to the user at this time. Note that the time between [`afterInAppMessageViewOpened`](https://braze-inc.github.io/braze-android-sdk/kdoc/braze-android-sdk/com.braze.ui.inappmessage.listeners/-i-in-app-message-manager-listener/after-in-app-message-view-opened.html) and [`beforeInAppMessageViewClosed`](https://braze-inc.github.io/braze-android-sdk/kdoc/braze-android-sdk/com.braze.ui.inappmessage.listeners/-i-in-app-message-manager-listener/before-in-app-message-view-closed.html) is when the in-app message view is on screen, visible to the user. **Note:** Implementation of these methods is not required. They're only provided to track and inform the in-app message view lifecycle. You can leave these method implementations empty. Create a class that implements [`IHtmlInAppMessageActionListener`](https://braze-inc.github.io/braze-android-sdk/kdoc/braze-android-sdk/com.braze.ui.inappmessage.listeners/-i-html-in-app-message-action-listener/index.html). The callbacks in your `IHtmlInAppMessageActionListener` will be called whenever the user initiates any of the following actions inside the HTML in-app message: - Clicks on the close button - Fires a custom event - Clicks on a URL inside HTML in-app message ```java public class CustomHtmlInAppMessageActionListener implements IHtmlInAppMessageActionListener { private final Context mContext; public CustomHtmlInAppMessageActionListener(Context context) { mContext = context; } @Override public void onCloseClicked(IInAppMessage inAppMessage, String url, Bundle queryBundle) { Toast.makeText(mContext, "HTML In App Message closed", Toast.LENGTH_LONG).show(); BrazeInAppMessageManager.getInstance().hideCurrentlyDisplayingInAppMessage(false); } @Override public boolean onCustomEventFired(IInAppMessage inAppMessage, String url, Bundle queryBundle) { Toast.makeText(mContext, "Custom event fired. Ignoring.", Toast.LENGTH_LONG).show(); return true; } @Override public boolean onOtherUrlAction(IInAppMessage inAppMessage, String url, Bundle queryBundle) { Toast.makeText(mContext, "Custom url pressed: " + url + " . Ignoring", Toast.LENGTH_LONG).show(); BrazeInAppMessageManager.getInstance().hideCurrentlyDisplayingInAppMessage(false); return true; } } ``` ```kotlin class CustomHtmlInAppMessageActionListener(private val mContext: Context) : IHtmlInAppMessageActionListener { override fun onCloseClicked(inAppMessage: IInAppMessage, url: String, queryBundle: Bundle) { Toast.makeText(mContext, "HTML In App Message closed", Toast.LENGTH_LONG).show() BrazeInAppMessageManager.getInstance().hideCurrentlyDisplayingInAppMessage(false) } override fun onCustomEventFired(inAppMessage: IInAppMessage, url: String, queryBundle: Bundle): Boolean { Toast.makeText(mContext, "Custom event fired. Ignoring.", Toast.LENGTH_LONG).show() return true } override fun onOtherUrlAction(inAppMessage: IInAppMessage, url: String, queryBundle: Bundle): Boolean { Toast.makeText(mContext, "Custom url pressed: $url . Ignoring", Toast.LENGTH_LONG).show() BrazeInAppMessageManager.getInstance().hideCurrentlyDisplayingInAppMessage(false) return true } } ``` ### Step 2: Instruct Braze to use the custom manager listener After you create `IInAppMessageManagerListener`, call `BrazeInAppMessageManager.getInstance().setCustomInAppMessageManagerListener()` to instruct `BrazeInAppMessageManager` to use your custom `IInAppMessageManagerListener` instead of the default listener. Do this in your [`Application.onCreate()`](https://developer.android.com/reference/android/app/Application.html#onCreate()) before any other calls to Braze, so the custom listener is set before any in-app messages are displayed. #### Altering in-app messages before display When a new in-app message is received, and there is already an in-app message being displayed, the new message will be put onto the top of the stack and can be displayed at a later time. However, if there is no in-app message being displayed, the following delegate method in `IInAppMessageManagerListener` will be called: ```java @Override public InAppMessageOperation beforeInAppMessageDisplayed(IInAppMessage inAppMessage) { return InAppMessageOperation.DISPLAY_NOW; } ``` ```kotlin override fun beforeInAppMessageDisplayed(inAppMessage: IInAppMessage): InAppMessageOperation { return InAppMessageOperation.DISPLAY_NOW } ``` The `InAppMessageOperation()` return value can control when the message should be displayed. The suggested usage of this method would be to delay messages in certain parts of the app by returning `DISPLAY_LATER` when in-app messages would be distracting to the user's app experience. | `InAppMessageOperation` return value | Behavior | | -------------------------- | -------- | | `DISPLAY_NOW` | The message will be displayed | | `DISPLAY_LATER` | The message will be returned to the stack and displayed at the next available opportunity | | `DISCARD` | The message will be discarded | | `null` | The message will be ignored. This method should **NOT** return `null` | {: .reset-td-br-1 .reset-td-br-2 .reset-td-br-3 aria-label="Altering in-app messages before display" } See [`InAppMessageOperation`](https://braze-inc.github.io/braze-android-sdk/kdoc/braze-android-sdk/com.braze.ui.inappmessage/-in-app-message-operation/index.html) for more details. **Tip:** If you choose to `DISCARD` the in-app message and replace it with your in-app message view, you will need to log in-app message clicks and impressions manually. On Android, this is done by calling `logClick` and `logImpression` on in-app messages and `logButtonClick` on immersive in-app messages. **Tip:** Once an in-app message has been placed on the stack, you can request for it to be retrieved and displayed at any time by calling [`BrazeInAppMessageManager.getInstance().requestDisplayInAppMessage()`](https://braze-inc.github.io/braze-android-sdk/kdoc/braze-android-sdk/com.braze.ui.inappmessage/-braze-in-app-message-manager/request-display-in-app-message.html). This method requests Braze to display the next available in-app message from the stack. After your `IHtmlInAppMessageActionListener` is created, call `BrazeInAppMessageManager.getInstance().setCustomHtmlInAppMessageActionListener()` to instruct `BrazeInAppMessageManager` to use your custom `IHtmlInAppMessageActionListener` instead of the default action listener. We recommend setting your `IHtmlInAppMessageActionListener` in your [`Application.onCreate()`](https://developer.android.com/reference/android/app/Application.html#onCreate()) before any other calls to Braze. This will set the custom action listener before any in-app message is displayed: ```java BrazeInAppMessageManager.getInstance().setCustomHtmlInAppMessageActionListener(new CustomHtmlInAppMessageActionListener(context)); ``` ```kotlin BrazeInAppMessageManager.getInstance().setCustomHtmlInAppMessageActionListener(CustomHtmlInAppMessageActionListener(context)) ``` ## Setting custom factories You can override a number of defaults through custom factory objects. These can be registered with the Braze SDK as needed to achieve the desired results. However, if you decide to override a factory, you'll likely need to explicitly defer to the default or reimplement the functionality provided by the Braze default. The following code snippet illustrates how to supply custom implementations of the `IInAppMessageViewFactory` and the `IInAppMessageViewWrapperFactory` interfaces. **In-app message types**
```kotlin class BrazeDemoApplication : Application(){ override fun onCreate() { super.onCreate() registerActivityLifecycleCallbacks(BrazeActivityLifecycleCallbackListener(true, true)) BrazeInAppMessageManager.getInstance().setCustomInAppMessageViewWrapperFactory(CustomInAppMessageViewWrapperFactory()) BrazeInAppMessageManager.getInstance().setCustomInAppMessageViewFactory(CustomInAppMessageViewFactory()) } } ``` **In-app message types**
```java public class BrazeDemoApplication extends Application { @Override public void onCreate{ super.onCreate(); registerActivityLifecycleCallbacks(new BrazeActivityLifecycleCallbackListener(true, true)); BrazeInAppMessageManager.getInstance().setCustomInAppMessageViewWrapperFactory(new CustomInAppMessageViewWrapperFactory()); BrazeInAppMessageManager.getInstance().setCustomInAppMessageViewFactory(new CustomInAppMessageViewFactory()); } } ``` Braze in-app message types are versatile enough to cover most custom use cases. However, if you want to fully define the visual appearance of your in-app messages instead of using a default type, Braze makes this possible by setting a custom view factory. The `BrazeInAppMessageManager` automatically handles placing the in-app message model into the existing activity view hierarchy by default using [`DefaultInAppMessageViewWrapper`](https://braze-inc.github.io/braze-android-sdk/kdoc/braze-android-sdk/com.braze.ui.inappmessage/-default-in-app-message-view-wrapper/index.html). If you need to customize how in-app messages are placed into the view hierarchy, you should use a custom [`IInAppMessageViewWrapperFactory`](https://braze-inc.github.io/braze-android-sdk/kdoc/braze-android-sdk/com.braze.ui.inappmessage/-i-in-app-message-view-wrapper-factory/index.html). In-app messages have preset animation behavior. `Slideup` messages slide into the screen; `full` and `modal` messages fade in and out. If you want to define custom animation behaviors for your in-app messages, Braze makes this possible by setting up a custom animation factory. ### Step 1: Implement the factory Create a class that implements [`IInAppMessageViewFactory`](https://braze-inc.github.io/braze-android-sdk/kdoc/braze-android-sdk/com.braze.ui.inappmessage/-i-in-app-message-view-factory/index.html): ```java public class CustomInAppMessageViewFactory implements IInAppMessageViewFactory { @Override public View createInAppMessageView(Activity activity, IInAppMessage inAppMessage) { // Uses a custom view for slideups, modals, and full in-app messages. // HTML in-app messages and any other types will use the Braze default in-app message view factories switch (inAppMessage.getMessageType()) { case SLIDEUP: case MODAL: case FULL: // Use a custom view of your choosing return createMyCustomInAppMessageView(); default: // Use the default in-app message factories final IInAppMessageViewFactory defaultInAppMessageViewFactory = BrazeInAppMessageManager.getInstance().getDefaultInAppMessageViewFactory(inAppMessage); return defaultInAppMessageViewFactory.createInAppMessageView(activity, inAppMessage); } } } ``` ```kotlin class CustomInAppMessageViewFactory : IInAppMessageViewFactory { override fun createInAppMessageView(activity: Activity, inAppMessage: IInAppMessage): View { // Uses a custom view for slideups, modals, and full in-app messages. // HTML in-app messages and any other types will use the Braze default in-app message view factories when (inAppMessage.messageType) { MessageType.SLIDEUP, MessageType.MODAL, MessageType.FULL -> // Use a custom view of your choosing return createMyCustomInAppMessageView() else -> { // Use the default in-app message factories val defaultInAppMessageViewFactory = BrazeInAppMessageManager.getInstance().getDefaultInAppMessageViewFactory(inAppMessage) return defaultInAppMessageViewFactory!!.createInAppMessageView(activity, inAppMessage) } } } } ``` Create a class that implements [`IInAppMessageViewWrapperFactory`](https://braze-inc.github.io/braze-android-sdk/kdoc/braze-android-sdk/com.braze.ui.inappmessage/-i-in-app-message-view-wrapper-factory/index.html) and returns an [`IInAppMessageViewWrapper`](https://braze-inc.github.io/braze-android-sdk/kdoc/braze-android-sdk/com.braze.ui.inappmessage/-i-in-app-message-view-wrapper/index.html). This factory is called immediately after the in-app message view is created. The easiest way to implement a custom [`IInAppMessageViewWrapper`](https://braze-inc.github.io/braze-android-sdk/kdoc/braze-android-sdk/com.braze.ui.inappmessage/-i-in-app-message-view-wrapper/index.html) is just to extend the default [`DefaultInAppMessageViewWrapper`](https://braze-inc.github.io/braze-android-sdk/kdoc/braze-android-sdk/com.braze.ui.inappmessage/-default-in-app-message-view-wrapper/index.html): ```java public class CustomInAppMessageViewWrapper extends DefaultInAppMessageViewWrapper { public CustomInAppMessageViewWrapper(View inAppMessageView, IInAppMessage inAppMessage, IInAppMessageViewLifecycleListener inAppMessageViewLifecycleListener, BrazeConfigurationProvider brazeConfigurationProvider, Animation openingAnimation, Animation closingAnimation, View clickableInAppMessageView) { super(inAppMessageView, inAppMessage, inAppMessageViewLifecycleListener, brazeConfigurationProvider, openingAnimation, closingAnimation, clickableInAppMessageView); } @Override public void open(@NonNull Activity activity) { super.open(activity); Toast.makeText(activity.getApplicationContext(), "Opened in-app message", Toast.LENGTH_SHORT).show(); } @Override public void close() { super.close(); Toast.makeText(mInAppMessageView.getContext().getApplicationContext(), "Closed in-app message", Toast.LENGTH_SHORT).show(); } } ``` ```kotlin class CustomInAppMessageViewWrapper(inAppMessageView: View, inAppMessage: IInAppMessage, inAppMessageViewLifecycleListener: IInAppMessageViewLifecycleListener, brazeConfigurationProvider: BrazeConfigurationProvider, openingAnimation: Animation, closingAnimation: Animation, clickableInAppMessageView: View) : DefaultInAppMessageViewWrapper(inAppMessageView, inAppMessage, inAppMessageViewLifecycleListener, brazeConfigurationProvider, openingAnimation, closingAnimation, clickableInAppMessageView) { override fun open(activity: Activity) { super.open(activity) Toast.makeText(activity.applicationContext, "Opened in-app message", Toast.LENGTH_SHORT).show() } override fun close() { super.close() Toast.makeText(mInAppMessageView.context.applicationContext, "Closed in-app message", Toast.LENGTH_SHORT).show() } } ``` Create a class that implements [`IInAppMessageAnimationFactory`](https://braze-inc.github.io/braze-android-sdk/kdoc/braze-android-sdk/com.braze.ui.inappmessage/-i-in-app-message-animation-factory/index.html): ```java public class CustomInAppMessageAnimationFactory implements IInAppMessageAnimationFactory { @Override public Animation getOpeningAnimation(IInAppMessage inAppMessage) { Animation animation = new AlphaAnimation(0, 1); animation.setInterpolator(new AccelerateInterpolator()); animation.setDuration(2000L); return animation; } @Override public Animation getClosingAnimation(IInAppMessage inAppMessage) { Animation animation = new AlphaAnimation(1, 0); animation.setInterpolator(new DecelerateInterpolator()); animation.setDuration(2000L); return animation; } } ``` ```kotlin class CustomInAppMessageAnimationFactory : IInAppMessageAnimationFactory { override fun getOpeningAnimation(inAppMessage: IInAppMessage): Animation { val animation: Animation = AlphaAnimation(0, 1) animation.interpolator = AccelerateInterpolator() animation.duration = 2000L return animation } override fun getClosingAnimation(inAppMessage: IInAppMessage): Animation { val animation: Animation = AlphaAnimation(1, 0) animation.interpolator = DecelerateInterpolator() animation.duration = 2000L return animation } } ``` ### Step 2: Instruct Braze to use the factory After your `IInAppMessageViewFactory` is created, call `BrazeInAppMessageManager.getInstance().setCustomInAppMessageViewFactory()` to instruct `BrazeInAppMessageManager` to use your custom `IInAppMessageViewFactory` instead of the default view factory. **Tip:** We recommend setting your `IInAppMessageViewFactory` in your `Application.onCreate()` before any other calls to Braze. This will set the custom view factory before any in-app message is displayed. #### How it works The `slideup` in-app message view implements [`IInAppMessageView`](https://braze-inc.github.io/braze-android-sdk/kdoc/braze-android-sdk/com.braze.ui.inappmessage.views/-i-in-app-message-view/index.html). The `full` and `modal` type message views implement [`IInAppMessageImmersiveView`](https://braze-inc.github.io/braze-android-sdk/kdoc/braze-android-sdk/com.braze.ui.inappmessage.views/-i-in-app-message-immersive-view/index.html). Implementing one of these classes allows Braze to add click listeners to your custom view where appropriate. All Braze view classes extend Android's [`View`](http://developer.android.com/reference/android/view/View.html) class. Implementing `IInAppMessageView` allows you to define a certain portion of your custom view as clickable. Implementing [`IInAppMessageImmersiveView`](https://braze-inc.github.io/braze-android-sdk/kdoc/braze-android-sdk/com.braze.ui.inappmessage.views/-i-in-app-message-immersive-view/index.html) allows you to define message button views and a close button view. After your [`IInAppMessageViewWrapper`](https://braze-inc.github.io/braze-android-sdk/kdoc/braze-android-sdk/com.braze.ui.inappmessage/-i-in-app-message-view-wrapper/index.html) is created, call [`BrazeInAppMessageManager.getInstance().setCustomInAppMessageViewWrapperFactory()`](https://braze-inc.github.io/braze-android-sdk/kdoc/braze-android-sdk/com.braze.ui.inappmessage/-in-app-message-manager-base/set-custom-in-app-message-view-factory.html) to instruct `BrazeInAppMessageManager` to use your custom [`IInAppMessageViewWrapperFactory`](https://braze-inc.github.io/braze-android-sdk/kdoc/braze-android-sdk/com.braze.ui.inappmessage/-i-in-app-message-view-wrapper-factory/index.html) instead of the default view wrapper factory. We recommend setting your [`IInAppMessageViewWrapperFactory`](https://braze-inc.github.io/braze-android-sdk/kdoc/braze-android-sdk/com.braze.ui.inappmessage/-i-in-app-message-view-wrapper-factory/index.html) in your [`Application.onCreate()`](https://developer.android.com/reference/android/app/Application.html#onCreate()) before any other calls to Braze. This will set the custom view wrapper factory before any in-app message is displayed: ```java BrazeInAppMessageManager.getInstance().setCustomInAppMessageViewWrapperFactory(new CustomInAppMessageViewWrapper()); ``` ```kotlin BrazeInAppMessageManager.getInstance().setCustomInAppMessageViewWrapperFactory(CustomInAppMessageViewWrapper()) ``` Once your `IInAppMessageAnimationFactory` is created, call `BrazeInAppMessageManager.getInstance().setCustomInAppMessageAnimationFactory()` to instruct `BrazeInAppMessageManager` to use your custom `IInAppMessageAnimationFactory` instead of the default animation factory. We recommend setting your `IInAppMessageAnimationFactory` in your [`Application.onCreate()`](https://developer.android.com/reference/android/app/Application.html#onCreate()) before any other calls to Braze. This will set the custom animation factory before any in-app message is displayed. ## Custom styles Braze UI elements come with a default look and feel that matches the Android standard UI guidelines and provides a seamless experience. This reference article covers custom in-app messaging styling for your Android or FireOS application. ### Setting a default style You can see default styles in the Braze SDK's [`styles.xml`](https://github.com/braze-inc/braze-android-sdk/blob/master/android-sdk-ui/src/main/res/values/styles.xml) file: ```xml ``` If you would prefer, you can override these styles to create a look and feel that better suits your app. To override a style, copy it in its entirety to the `styles.xml` file in your project and make modifications. The whole style must be copied over to your local `styles.xml` file for all attributes to be correctly set. Note that these custom styles are for changes to individual UI elements, not wholesale changes to layouts. Layout-level changes need to be handled with custom views. **Note:** You can customize some colors directly in your Braze campaign without modifying the XML. Keep in mind, colors set in the Braze dashboard will override colors you set anywhere else. ### Customizing the font You can set a custom font by locating the typeface in the `res/font` directory. To use it, override the style for message text, headers, and button text and use the `fontFamily` attribute to instruct Braze to use your custom font family. For example, to update the font on your in-app message button text, override the `Braze.InAppMessage.Button` style and reference your custom font family. The attribute value should point to a font family in your `res/font` directory. Here is a truncated example with a custom font family, `my_custom_font_family`, referenced on the last line: ```xml ``` Aside from the `Braze.InAppMessage.Button` style for button text, the style for message text is `Braze.InAppMessage.Message` and the style for message headers is `Braze.InAppMessage.Header`. If you want to use your custom font family across all possible in-app message text, you can set your font family on the `Braze.InAppMessage` style, which is the parent style for all in-app messages. **Important:** As with other custom styles, the entire style must be copied over to your local `styles.xml` file for all attributes to be correctly set. ## Message dismissals ### Swiping to dismiss slideup messages By default, slideup in-app messages can be dismissed with a swipe gesture. The direction of the swipe depends on the slideup position: - **Left or right swipe:** Dismisses the slideup regardless of its position. - **Slideup from the bottom:** Swiping from top to bottom dismisses the message. Swiping from bottom to top does not dismiss it. - **Slideup from the top:** Swiping from bottom to top dismisses the message. Swiping from top to bottom does not dismiss it. This swipe behavior is built into the default [`DefaultInAppMessageViewWrapper`](https://braze-inc.github.io/braze-android-sdk/kdoc/braze-android-sdk/com.braze.ui.inappmessage/-default-in-app-message-view-wrapper/index.html) and applies only to slideup in-app messages. Modal and full in-app messages don't support swipe-to-dismiss. To customize this behavior, you can implement a [custom view wrapper factory](#android_setting-custom-factories). **Note:** Tapping outside of a slideup message does not dismiss it by default. This behavior differs from modal messages, which can be configured for outside tap dismissal. For slideups, use the swipe gesture or the close button to dismiss the message. ### Disabling back button dismissals By default, the hardware back button dismisses Braze in-app messages. This behavior can be disabled on a per-message basis via [`BrazeInAppMessageManager.setBackButtonDismissesInAppMessageView()`](https://braze-inc.github.io/braze-android-sdk/kdoc/braze-android-sdk/com.braze.ui.inappmessage/-in-app-message-manager-base/set-back-button-dismisses-in-app-message-view.html). In the following example, `disable_back_button` is a custom key-value pair set on the in-app message that signifies whether the message should allow for the back button to dismiss the message: ```java BrazeInAppMessageManager.getInstance().setCustomInAppMessageManagerListener(new DefaultInAppMessageManagerListener() { @Override public void beforeInAppMessageViewOpened(View inAppMessageView, IInAppMessage inAppMessage) { super.beforeInAppMessageViewOpened(inAppMessageView, inAppMessage); final Map extras = inAppMessage.getExtras(); if (extras != null && extras.containsKey("disable_back_button")) { BrazeInAppMessageManager.getInstance().setBackButtonDismissesInAppMessageView(false); } } @Override public void afterInAppMessageViewClosed(IInAppMessage inAppMessage) { super.afterInAppMessageViewClosed(inAppMessage); BrazeInAppMessageManager.getInstance().setBackButtonDismissesInAppMessageView(true); } }); ``` ```kotlin BrazeInAppMessageManager.getInstance().setCustomInAppMessageManagerListener(object : DefaultInAppMessageManagerListener() { override fun beforeInAppMessageViewOpened(inAppMessageView: View, inAppMessage: IInAppMessage) { super.beforeInAppMessageViewOpened(inAppMessageView, inAppMessage) val extras = inAppMessage.extras if (extras != null && extras.containsKey("disable_back_button")) { BrazeInAppMessageManager.getInstance().setBackButtonDismissesInAppMessageView(false) } } override fun afterInAppMessageViewClosed(inAppMessage: IInAppMessage) { super.afterInAppMessageViewClosed(inAppMessage) BrazeInAppMessageManager.getInstance().setBackButtonDismissesInAppMessageView(true) } }) ``` **Note:** Note that if this functionality is disabled, the host activity's hardware back button default behavior will be used instead. This may lead to the back button closing the application instead of the displayed in-app message. ### Enabling outside tap dismissals By default, dismissing the modal using an outside tap is set to `false`. Setting this value to `true` will result in the modal in-app message being dismissed when the user taps outside of the in-app message. This behavior can be toggled on by calling: ```java BrazeInAppMessageManager.getInstance().setClickOutsideModalViewDismissInAppMessageView(true) ``` ## Customizing the orientation To set a fixed orientation for an in-app message, first [set a custom in-app message manager listener](https://www.braze.com/docs/pt-br/pt-br/developer_guide/in_app_messages/customization/?sdktab=android#android_setting-custom-manager-listeners). Then, update the orientation on the `IInAppMessage` object in the `beforeInAppMessageDisplayed()` delegate method: ```java public InAppMessageOperation beforeInAppMessageDisplayed(IInAppMessage inAppMessage) { // Set the orientation to portrait inAppMessage.setOrientation(Orientation.PORTRAIT); return InAppMessageOperation.DISPLAY_NOW; } ``` ```kotlin override fun beforeInAppMessageDisplayed(inAppMessage: IInAppMessage): InAppMessageOperation { // Set the orientation to portrait inAppMessage.orientation = Orientation.PORTRAIT return InAppMessageOperation.DISPLAY_NOW } ``` For tablet devices, in-app messages will appear in the user's preferred orientation style regardless of actual screen orientation. ## Disabling dark theme {#android-in-app-message-dark-theme-customization} By default, `IInAppMessageManagerListener`'s `beforeInAppMessageDisplayed()` checks the system settings and conditionally enables dark theme styling on the message with the following code: ```java @Override public InAppMessageOperation beforeInAppMessageDisplayed(IInAppMessage inAppMessage) { if (inAppMessage instanceof IInAppMessageThemeable && ViewUtils.isDeviceInNightMode(BrazeInAppMessageManager.getInstance().getApplicationContext())) { ((IInAppMessageThemeable) inAppMessage).enableDarkTheme(); } return InAppMessageOperation.DISPLAY_NOW; } ``` ```kotlin override fun beforeInAppMessageDisplayed(inAppMessage: IInAppMessage): InAppMessageOperation { if (inAppMessage is IInAppMessageThemeable && ViewUtils.isDeviceInNightMode(BrazeInAppMessageManager.getInstance().applicationContext!!)) { (inAppMessage as IInAppMessageThemeable).enableDarkTheme() } return InAppMessageOperation.DISPLAY_NOW } ``` To change this, you can call [`enableDarkTheme`](https://braze-inc.github.io/braze-android-sdk/kdoc/braze-android-sdk/com.braze.models.inappmessage/-i-in-app-message-themeable/enable-dark-theme.html) at any step in the pre-display process to implement your own conditional logic. ## Customizing the Google Play review prompt Due to the limitations and restrictions set by Google, custom Google Play review prompts are not currently supported by Braze. While some users have been able to integrate these prompts successfully, others have shown low success rates due to [Google Play quotas](https://developer.android.com/guide/playcore/in-app-review#quotas). Integrate at your own risk. Refer to documentation on [Google Play in-app review prompts](https://developer.android.com/guide/playcore/in-app-review). ## Prerequisites Before you can use this feature, you'll need to [integrate the Swift Braze SDK](https://www.braze.com/docs/pt-br/pt-br/developer_guide/sdk_integration/?sdktab=swift). ## Setting up the UI delegate (required) To customize the presentation of in-app messages and react to various lifecycle events, you'll need to set up [`BrazeInAppMessageUIDelegate`](https://braze-inc.github.io/braze-swift-sdk/documentation/brazeui/brazeinappmessageuidelegate). This is a delegate protocol used for receiving and processing triggered in-app message payloads, receiving display lifecycle events, and controlling display timing. To use `BrazeInAppMessageUIDelegate`, you must: - Use the default [`BrazeInAppMessageUI`](https://braze-inc.github.io/braze-swift-sdk/documentation/brazeui/brazeinappmessageui) implementation as your `inAppMessagePresenter`. - Include the `BrazeUI` library in your project. ### Step 1: Implement the `BrazeInAppMessageUIDelegate` protocol First, implement the `BrazeInAppMessageUIDelegate` protocol and any corresponding methods you wish. In our example below, we are implementing this protocol in our application's `AppDelegate` class. ```swift extension AppDelegate: BrazeInAppMessageUIDelegate { // Implement your protocol methods here. } ``` ```objc @interface AppDelegate () @end @implementation AppDelegate // Implement your protocol methods here. @end ``` ### Step 2: Assign the `delegate` object Assign the `delegate` object on the `BrazeInAppMessageUI` instance before assigning this in-app message UI as your `inAppMessagePresenter`. ```swift let inAppMessageUI = BrazeInAppMessageUI() inAppMessageUI.delegate = self AppDelegate.braze?.inAppMessagePresenter = inAppMessageUI ``` ```objc BrazeInAppMessageUI *inAppMessageUI = [[BrazeInAppMessageUI alloc] init]; inAppMessageUI.delegate = self; AppDelegate.braze.inAppMessagePresenter = inAppMessageUI; ``` **Important:** Not all delegate methods are available in Objective-C due to the incompatibility of their parameters with the language runtime. **Tip:** For a step-by-step implementation of the in-app message UI delegate, refer to this [tutorial](https://braze-inc.github.io/braze-swift-sdk/tutorials/braze/c1-inappmessageui). ## On-click behavior Each `Braze.InAppMessage` object contains a corresponding [`ClickAction`](https://braze-inc.github.io/braze-swift-sdk/documentation/brazekit/braze/inappmessage/clickaction), which defines the behavior upon clicking. ### Click action types The `clickAction` property on your `Braze.InAppMessage` defaults to `.none` but can be set to one of the following values: | `ClickAction` | On-Click Behavior | | -------------------------- | -------- | | `.url(URL, useWebView: Bool)` | Opens the given URL in an external browser. If `useWebView` is set to `true`, it will open in a web view. | | `.none` | The message will be dismissed when clicked. | {: .reset-td-br-1 .reset-td-br-2 aria-label="Click action types" } **Important:** For in-app messages containing buttons, the message `clickAction` will also be included in the final payload if the click action is added prior to adding the button text. ### Customizing on-click behavior To customize this behavior, you may modify the `clickAction` property by referring to the following sample: ```swift func inAppMessage( _ ui: BrazeInAppMessageUI, prepareWith context: inout BrazeInAppMessageUI.PresentationContext ) { if let newUrl = URL(string: "{your-url}") { context.message.clickAction = .url(newUrl, useWebView: true) } } ``` The `inAppMessage(_:prepareWith:)` method is not available in Objective-C. ### Handling the custom behavior The following [`BrazeInAppMessageUIDelegate`](https://braze-inc.github.io/braze-swift-sdk/documentation/brazeui/brazeinappmessageuidelegate) delegate method is called when a user clicks an in-app message. This callback is triggered for user-initiated clicks on in-app message buttons and HTML in-app message buttons (links), and a button ID is provided as an optional parameter for these interactions. This callback is not invoked for programmatic clicks triggered through `brazeBridge.logClick()`. ```swift func inAppMessage( _ ui: BrazeInAppMessageUI, shouldProcess clickAction: Braze.InAppMessage.ClickAction, buttonId: String?, message: Braze.InAppMessage, view: InAppMessageView ) -> Bool ``` ```objc - (BOOL)inAppMessage:(BrazeInAppMessageUI *)ui shouldProcess:(enum BRZInAppMessageRawClickAction)clickAction url:(NSURL *)uri buttonId:(NSString *)buttonId message:(BRZInAppMessageRaw *)message view:(UIView *)view; ``` This method returns a boolean value to indicate if Braze should continue to execute the click action. ```swift func inAppMessage( _ ui: BrazeInAppMessageUI, shouldProcess clickAction: Braze.InAppMessage.ClickAction, buttonId: String?, message: Braze.InAppMessage, view: InAppMessageView ) -> Bool { guard let buttonId, let idInt = Int(buttonId) else { return true } var button: BrazeKit.Braze.InAppMessage.Button? = nil switch message { case .modal(let modal): button = modal.buttons[idInt] case .modalImage(let modalImage): button = modalImage.buttons[idInt] case .full(let full): button = full.buttons[idInt] case .fullImage(let fullImage): button = fullImage.buttons[idInt] default: break } print(button?.id) print(button?.text) print(button?.clickAction) return true } ``` ```objc - (BOOL)inAppMessage:(BrazeInAppMessageUI *)ui shouldProcess:(enum BRZInAppMessageRawClickAction)clickAction url:(NSURL *)uri buttonId:(NSString *)buttonId message:(BRZInAppMessageRaw *)message view:(UIView *)view { NSInteger buttonInt = [buttonId integerValue]; if (message.type == BRZInAppMessageRawTypeFull || message.type == BRZInAppMessageRawTypeModal) { BRZInAppMessageRawButton *button = message.buttons[buttonInt]; NSLog(@"%ld", (long)button.identifier); NSLog(@"%@", button.text); NSLog(@"%ld", (long)button.clickAction); } return YES; } ``` ## Swiping to dismiss slideup messages By default, slideup in-app messages can be dismissed with a swipe gesture. The direction of the swipe depends on the slideup position: - **Left or right swipe:** Dismisses the slideup regardless of its position. - **Slideup from the bottom:** Swiping from top to bottom dismisses the message. Swiping from bottom to top does not dismiss it. - **Slideup from the top:** Swiping from bottom to top dismisses the message. Swiping from top to bottom does not dismiss it. This swipe behavior is built into the default `BrazeInAppMessageUI` [`SlideupView`](https://braze-inc.github.io/braze-swift-sdk/documentation/brazeui/brazeinappmessageui/slideupview) and applies only to slideup in-app messages. Modal and full in-app messages don't support swipe-to-dismiss. To further customize the slideup view, including swipe behavior, you can modify the [`SlideupView.Attributes`](https://braze-inc.github.io/braze-swift-sdk/documentation/brazeui/brazeinappmessageui/slideupview/attributes-swift.struct) or provide a custom view via subclassing. **Note:** Tapping outside of a slideup message does not dismiss it. For modal or full in-app messages, you can enable outside tap dismissals using the `dismissOnBackgroundTap` attribute described below. ## Customizing modal dismissals To enable outside tap dismissals, you can modify the `dismissOnBackgroundTap` property on the `Attributes` struct of the in-app message type you wish to customize. For example, if you wish to enable this feature for modal image in-app messages, you can configure the following: ```swift BrazeInAppMessageUI.ModalImageView.Attributes.defaults.dismissOnBackgroundTap = true ``` Customization via `Attributes` is not available in Objective-C. The default value is `false`. This determines if the modal in-app message will be dismissed when the user taps outside of the in-app message. | `DismissModalOnOutsideTap` | Description | |----------|-------------| | `true` | Modal in-app messages will be dismissed on outside tap. | | `false` | Default, modal in-app messages will not be dismissed on outside tap. | {: .reset-td-br-1 .reset-td-br-2 aria-label="Customizing modal dismissals" } For more details on in-app message customization, refer to this [article](https://braze-inc.github.io/braze-swift-sdk/documentation/braze/in-app-message-customization). ## Customizing message orientation You can customize the orientation of your in-app messages. You can set a new default orientation for all messages or set a custom orientation for a single message. To choose a default orientation for all in-app messages, use the [`inAppMessage(_:prepareWith:)`](https://braze-inc.github.io/braze-swift-sdk/documentation/brazeui/brazeinappmessageuidelegate/inappmessage(_:preparewith:)-11fog) method to set the `preferredOrientation` property on the `PresentationContext`. For example, to set portrait as the default orientation: ```swift func inAppMessage( _ ui: BrazeInAppMessageUI, prepareWith context: inout BrazeInAppMessageUI.PresentationContext ) { context.preferredOrientation = .portrait } ``` ```objc - (void)inAppMessage:(BrazeInAppMessageUI *)ui prepareWith:(BrazeInAppMessageUIPresentationContextRaw *)context { context.preferredOrientation = BRZInAppMessageRawOrientationPortrait; } ``` To set the orientation for a single message, modify the `orientation` property of `Braze.InAppMessage`: ```swift // Set inAppMessage orientation to support any configuration inAppMessage.orientation = .any // Set inAppMessage orientation to only display in portrait inAppMessage.orientation = .portrait // Set inAppMessage orientation to only display in landscape inAppMessage.orientation = .landscape ``` ```objc // Set inAppMessage orientation to support any configuration inAppMessage.orientation = BRZInAppMessageRawOrientationAny; // Set inAppMessage orientation to only display in portrait inAppMessage.orientation = BRZInAppMessageRawOrientationPortrait; // Set inAppMessage orientation to only display in landscape inAppMessage.orientation = BRZInAppMessageRawOrientationLandscape; ``` After the in-app message is displayed, any device orientation changes while the message is still being displayed will cause the message to rotate with the device (provided it's supported by the message's `orientation` configuration). The device orientation must also be supported by the in-app message's `orientation` property for the message to display. Additionally, the `preferredOrientation` setting will only be respected if it is included in your application's supported interface orientations under the **Deployment Info** section of your target's settings in Xcode. ![Supported orientations in Xcode.](https://www.braze.com/docs/pt-br/pt-br/assets/img/supported_interface_orientations_xcode.png?79fd9f5e4c58ef88e3ab26db7e77897c) **Note:** The orientation is applied only for the presentation of the message. After the device changes orientation, the message view adopts one of the orientations it supports. On smaller devices (iPhones, iPod Touch), setting a landscape orientation for a modal or full in-app message may lead to truncated content. ## Customizing display timing You can control if an available in-app message will display during certain points of your user experience. If there are situations where you would not want the in-app message to appear, such as during a fullscreen game or on a loading screen, you can delay or discard pending in-app message messages. To control the timing of in-app message, use the `inAppMessage(_:displayChoiceForMessage:)` [delegate method](https://braze-inc.github.io/braze-swift-sdk/documentation/brazeui/brazeinappmessageuidelegate/inappmessage(_:displaychoiceformessage:)-9w1nb) to set the `BrazeInAppMessageUI.DisplayChoice` property. ```swift func inAppMessage( _ ui: BrazeInAppMessageUI, displayChoiceForMessage message: Braze.InAppMessage ) -> BrazeInAppMessageUI.DisplayChoice ``` ```objc - (enum BRZInAppMessageUIDisplayChoice)inAppMessage:(BrazeInAppMessageUI *)ui displayChoiceForMessage:(BRZInAppMessageRaw *)message ``` Configure `BrazeInAppMessageUI.DisplayChoice` to return one of the following values: | Display Choice | Behavior | | ----------------------------------- | --------------------------------------------------------------------------------------------------------------------------- | | `.now` | The message will be displayed immediately. This is the default value. | | `.reenqueue` | The message will be not be displayed and will be placed back on the top of the stack. | | `.later` | The message will be not be displayed and will be placed back on the top of the stack. (Deprecated, please use `.reenqueue`) | | `.discard` | The message will be discarded and will not be displayed. | {: .reset-td-br-1 .reset-td-br-2 aria-label="Customizing display timing" } **Tip:** For a sample of `InAppMessageUI`, check out our [Swift Braze SDK repository](https://github.com/braze-inc/braze-swift-sdk/tree/main/Examples/Swift/Sources/InAppMessageUI) and [Objective-C](https://github.com/braze-inc/braze-swift-sdk/tree/main/Examples/ObjC/Sources/InAppMessageUI). ## Hiding the status bar For `Full`, `FullImage` and `HTML` in-app messages, the SDK will hide the status bar by default. For other types of in-app messages, the status bar is left untouched. To configure this behavior, use the `inAppMessage(_:prepareWith:)` [delegate method](https://braze-inc.github.io/braze-swift-sdk/documentation/brazeui/brazeinappmessageuidelegate/inappmessage(_:preparewith:)-11fog) to set the `statusBarHideBehavior` property on the `PresentationContext`. This field takes one of the following values: | Status Bar Hide Behavior | Description | | ----------------------------------- | ------------------------------------------------------------------------------------- | | `.auto` | The message view decides the status bar hidden state. | | `.hidden` | Always hide the status bar. | | `.visible` | Always display the status bar. | {: .reset-td-br-1 .reset-td-br-2 aria-label="Hiding the status bar" } ## Disabling dark mode To prevent in-app messages from adopting dark mode styling when the user device has dark mode enabled, implement the `inAppMessage(_:prepareWith:)` [delegate method](https://braze-inc.github.io/braze-swift-sdk/documentation/brazeui/brazeinappmessageuidelegate/inappmessage(_:preparewith:)-11fog) method. The `PresentationContext` passed to the method contains a reference to the `InAppMessage` object to be presented. Each `InAppMessage` has a `themes` property containing a `dark` and `light` mode theme. If you set the `themes.dark` property to `nil`, Braze will automatically present the in-app message using its light theme. In-app message types with buttons have an additional `themes` object on their `buttons` property. To prevent buttons from adopting dark mode styling, you can use [`map(_:)`](https://developer.apple.com/documentation/swift/array/map(_:)-87c4d) to create a new array of buttons with a `light` theme and no `dark` theme. ```swift func inAppMessage( _ ui: BrazeInAppMessageUI, prepareWith context: inout BrazeInAppMessageUI.PresentationContext ) { switch context.message { case .slideup: guard var slideup = context.message.slideup else { return } slideup.themes.dark = nil context.message.slideup = slideup case .modal: guard var modal = context.message.modal else { return } modal.themes.dark = nil modal.buttons = modal.buttons.map { var newButton = $0 newButton.themes = .init(themes: ["light": $0.themes.light]) return newButton } context.message.modal = modal case .modalImage: guard var modalImage = context.message.modalImage else { return } modalImage.themes.dark = nil modalImage.buttons = modalImage.buttons.map { var newButton = $0 newButton.themes = .init(themes: ["light": $0.themes.light]) return newButton } context.message.modalImage = modalImage case .full: guard var full = context.message.full else { return } full.themes.dark = nil full.buttons = full.buttons.map { var newButton = $0 newButton.themes = .init(themes: ["light": $0.themes.light]) return newButton } context.message.full = full case .fullImage: guard var fullImage = context.message.fullImage else { return } fullImage.themes.dark = nil fullImage.buttons = fullImage.buttons.map { var newButton = $0 newButton.themes = .init(themes: ["light": $0.themes.light]) return newButton } context.message.fullImage = fullImage default: break } } ``` ```objc - (void)inAppMessage:(BrazeInAppMessageUI *)ui prepareWith:(BrazeInAppMessageUIPresentationContextRaw *)context { switch (context.message.type) { case BRZInAppMessageRawTypeSlideup: { NSMutableDictionary *updatedThemes = [context.message.themes mutableCopy]; [updatedThemes removeObjectForKey:@"dark"]; context.message.themes = updatedThemes; break; } case BRZInAppMessageRawTypeModal: case BRZInAppMessageRawTypeFull: { NSMutableDictionary *updatedThemes = [context.message.themes mutableCopy]; [updatedThemes removeObjectForKey:@"dark"]; context.message.themes = updatedThemes; NSMutableArray *updatedButtons = [NSMutableArray arrayWithCapacity:context.message.buttons.count]; for (BRZInAppMessageRawButton *button in context.message.buttons) { BRZInAppMessageRawButtonTheme *lightTheme = BRZInAppMessageRawButtonTheme.defaultLight; BRZInAppMessageRawButton *newButton = [button mutableCopy]; newButton.textColor = lightTheme.textColor; newButton.backgroundColor = lightTheme.backgroundColor; newButton.borderColor = lightTheme.borderColor; [updatedButtons addObject:newButton]; } context.message.buttons = updatedButtons; break; } default: break; } } ``` ## Customizing the app store review prompt You can use in-app messages in a campaign to ask users for an App Store review. **Note:** Because this example prompt overrides default behavior of Braze, we cannot automatically track impressions if it is implemented. You must [log your own analytics](https://www.braze.com/docs/pt-br/pt-br/developer_guide/analytics/). ### Step 1: Set the in-app message delegate First, set the [`BrazeInAppMessageUIDelegate`](https://www.braze.com/docs/pt-br/pt-br/developer_guide/in_app_messages/customization/#swift_setting-up-the-ui-delegate-required) in your app. ### Step 2: Disable the default App Store review message Next, implement the `inAppMessage(_:displayChoiceForMessage:)` [delegate method](https://braze-inc.github.io/braze-swift-sdk/documentation/brazeui/brazeinappmessageuidelegate/inappmessage(_:displaychoiceformessage:)-9w1nb) to disable the default App Store review message. ```swift func inAppMessage(_ ui: BrazeInAppMessageUI, displayChoiceForMessage message: Braze.InAppMessage) -> BrazeInAppMessageUI.DisplayChoice { if message.extras["AppStore Review"] != nil, let messageUrl = message.clickAction.url { UIApplication.shared.open(messageUrl, options: [:], completionHandler: nil) return .discard } else { return .now } } ``` ```objc - (enum BRZInAppMessageUIDisplayChoice)inAppMessage:(BrazeInAppMessageUI *)ui displayChoiceForMessage:(BRZInAppMessageRaw *)message { if (message.extras != nil && message.extras[@"AppStore Review"] != nil) { [[UIApplication sharedApplication] openURL:message.url options:@{} completionHandler:nil]; return BRZInAppMessageUIDisplayChoiceDiscard; } else { return BRZInAppMessageUIDisplayChoiceNow; } } ``` ### Step 3: Create a deep link In your deep link handling code, add the following code to process the `{YOUR-APP-SCHEME}:app-store-review` deep link. Note that you will need to import `StoreKit` to use `SKStoreReviewController`: ```swift func application(_ app: UIApplication, open url: URL, options: [UIApplicationOpenURLOptionsKey : Any] = [:]) -> Bool { let urlString = url.absoluteString.removingPercentEncoding if (urlString == "{YOUR-APP-SCHEME}:app-store-review") { SKStoreReviewController.requestReview() return true; } // Other deep link handling code… } ``` ```objc - (BOOL)application:(UIApplication *)app openURL:(NSURL *)url options:(NSDictionary *)options { NSString *urlString = url.absoluteString.stringByRemovingPercentEncoding; if ([urlString isEqualToString:@"{YOUR-APP-SCHEME}:app-store-review"]) { [SKStoreReviewController requestReview]; return YES; } // Other deep link handling code… } ``` ### Step 4: Set custom on-click behavior Next, create an in-app messaging campaign with the following: - The key-value pair `"AppStore Review" : "true"` - The on-click behavior set to "Deep Link Into App", using the deep link `{YOUR-APP-SCHEME}:app-store-review`. **Tip:** Apple limits App Store review prompts to a maximum of three times per year for each user, so your campaign should be [rate-limited](https://www.braze.com/docs/pt-br/pt-br/user_guide/engagement_tools/campaigns/building_campaigns/rate-limiting/) to three times per year per user.

Users may turn off App Store review prompts. As a result, your custom review prompt should not promise that a native App Store review prompt will appear or directly ask for a review. ## Prerequisites Before you can use this feature, you'll need to [integrate the React Native Braze SDK](https://www.braze.com/docs/pt-br/pt-br/developer_guide/sdk_integration/?sdktab=react%20native). ## Methods for logging You can use these methods by passing your `BrazeInAppMessage` instance to log analytics and perform actions: | Method | Description | | --------------------------------------------------------- | ------------------------------------------------------------------------------------- | | `logInAppMessageClicked(inAppMessage)` | Logs a click for the provided in-app message data. | | `logInAppMessageImpression(inAppMessage)` | Logs an impression for the provided in-app message data. | | `logInAppMessageButtonClicked(inAppMessage, buttonId)` | Logs a button click for the provided in-app message data and button ID. | | `hideCurrentInAppMessage()` | Dismisses the currently displayed in-app message. | | `performInAppMessageAction(inAppMessage)` | Performs the action for an in-app message. | | `performInAppMessageButtonAction(inAppMessage, buttonId)` | Performs the action for an in-app message button. | {: .reset-td-br-1 .reset-td-br-2 aria-label="Methods for logging" } ## Handling message data In most cases, you can use the `Braze.addListener` method to register event listeners to handle data coming from in-app messages. Additionally, you can access the in-app message data in the JavaScript layer by calling the `Braze.subscribeToInAppMessage` method to have the SDKs publish an `inAppMessageReceived` event when an in-app message is triggered. Pass a callback to this method to execute your own code when the in-app message is triggered and received by the listener. To customize how message data is handled, refer to the following implementation examples: To enhance the default behavior, or if you don't have access to customize the native iOS or Android code, we recommend that you disable the default UI while still receiving in-app message events from Braze. To disable the default UI, pass `false` to the `Braze.subscribeToInAppMessage` method and use the in-app message data to construct your own message in JavaScript. Note that you will need to manually log analytics on your messages if you choose to disable the default UI. ```javascript import Braze from "@braze/react-native-sdk"; // Option 1: Listen for the event directly via `Braze.addListener`. // // You may use this method to accomplish the same thing if you don't // wish to make any changes to the default Braze UI. Braze.addListener(Braze.Events.IN_APP_MESSAGE_RECEIVED, (event) => { console.log(event.inAppMessage); }); // Option 2: Call `subscribeToInAppMessage`. // // Pass in `false` to disable the automatic display of in-app messages. Braze.subscribeToInAppMessage(false, (event) => { console.log(event.inAppMessage); // Use `event.inAppMessage` to construct your own custom message UI. }); ``` To include more advanced logic to determine whether or not to show an in-app message using the built-in UI, implement in-app messages through the native layer. **Warning:** Since this is an advanced customization option, note that overriding the default Braze implementation will also nullify the logic to emit in-app message events to your JavaScript listeners. If you wish to still use `Braze.subscribeToInAppMessage` or `Braze.addListener` as described in [Accessing in-app message data](#accessing-in-app-message-data), you will need to handle publishing the events yourself. Implement the `IInAppMessageManagerListener` as described in our Android article on [Custom Manager Listener](https://www.braze.com/docs/pt-br/pt-br/developer_guide/in_app_messages/customization/?sdktab=android#android_setting-custom-manager-listeners). In your `beforeInAppMessageDisplayed` implementation, you can access the `inAppMessage` data, send it to the JavaScript layer, and decide to show or not show the native message based on the return value. For more on these values, see our [Android documentation](https://www.braze.com/docs/pt-br/pt-br/developer_guide/in_app_messages/). ```java // In-app messaging @Override public InAppMessageOperation beforeInAppMessageDisplayed(IInAppMessage inAppMessage) { WritableMap parameters = new WritableNativeMap(); parameters.putString("inAppMessage", inAppMessage.forJsonPut().toString()); getReactNativeHost() .getReactInstanceManager() .getCurrentReactContext() .getJSModule(DeviceEventManagerModule.RCTDeviceEventEmitter.class) .emit("inAppMessageReceived", parameters); // Note: return InAppMessageOperation.DISCARD if you would like // to prevent the Braze SDK from displaying the message natively. return InAppMessageOperation.DISPLAY_NOW; } ``` ### Overriding the default UI delegate By default, [`BrazeInAppMessageUI`](https://braze-inc.github.io/braze-swift-sdk/documentation/brazeui/brazeinappmessageui/) is created and assigned when you initialize the `braze` instance. `BrazeInAppMessageUI` is an implementation of the [`BrazeInAppMessagePresenter`](https://braze-inc.github.io/braze-swift-sdk/documentation/brazekit/brazeinappmessagepresenter) protocol and comes with a `delegate` property that can be used to customize the handling of in-app messages that have been received. 1. Implement the `BrazeInAppMessageUIDelegate` delegate as described in [our iOS article here](https://braze-inc.github.io/braze-swift-sdk/tutorials/braze/c1-inappmessageui). 2. In the `inAppMessage(_:displayChoiceForMessage:)` delegate method, you can access the `inAppMessage` data, send it to the JavaScript layer, and decide to show or not show the native message based on the return value. For more details on these values, see our [iOS documentation](https://braze-inc.github.io/braze-swift-sdk/documentation/brazeui/brazeinappmessageuidelegate/). ```objc - (enum BRZInAppMessageUIDisplayChoice)inAppMessage:(BrazeInAppMessageUI *)ui displayChoiceForMessage:(BRZInAppMessageRaw *)message { // Convert the message to a JavaScript representation. NSData *inAppMessageData = [message json]; NSString *inAppMessageString = [[NSString alloc] initWithData:inAppMessageData encoding:NSUTF8StringEncoding]; NSDictionary *arguments = @{ @"inAppMessage" : inAppMessageString }; // Send to JavaScript. [self sendEventWithName:@"inAppMessageReceived" body:arguments]; // Note: Return `BRZInAppMessageUIDisplayChoiceDiscard` if you would like // to prevent the Braze SDK from displaying the message natively. return BRZInAppMessageUIDisplayChoiceNow; } ``` To use this delegate, assign it to `brazeInAppMessagePresenter.delegate` after initializing the `braze` instance. **Note:** `BrazeUI` can only be imported in Objective-C or Swift. If you are using Objective-C++, you will need to handle this in a separate file. ```objc @import BrazeUI; - (BOOL)application:(UIApplication *)application didFinishLaunchingWithOptions:(NSDictionary *)launchOptions { BRZConfiguration *configuration = [[BRZConfiguration alloc] initWithApiKey:apiKey endpoint:endpoint]; Braze *braze = [BrazeReactBridge initBraze:configuration]; ((BrazeInAppMessageUI *)braze.inAppMessagePresenter).delegate = [[CustomDelegate alloc] init]; AppDelegate.braze = braze; } ``` ### Overriding the default native UI If you wish to fully customize the presentation of your in-app messages at the native iOS layer, conform to the [`BrazeInAppMessagePresenter`](https://braze-inc.github.io/braze-swift-sdk/documentation/brazekit/brazeinappmessagepresenter) protocol and assign your custom presenter following the sample below: ```objc BRZConfiguration *configuration = [[BRZConfiguration alloc] initWithApiKey:apiKey endpoint:endpoint]; Braze *braze = [BrazeReactBridge initBraze:configuration]; braze.inAppMessagePresenter = [[MyCustomPresenter alloc] init]; AppDelegate.braze = braze; ``` ## Customizing the display behavior You can change the display behavior of in-app messages at runtime via the following: ```csharp // Sets in-app messages to display immediately when triggered. Appboy.AppboyBinding.SetInAppMessageDisplayAction(BrazeUnityInAppMessageDisplayActionType.IAM_DISPLAY_NOW); // Sets in-app messages to display at a later time and be saved in a stack. Appboy.AppboyBinding.SetInAppMessageDisplayAction(BrazeUnityInAppMessageDisplayActionType.IAM_DISPLAY_LATER); // Sets in-app messages to be discarded after being triggered. Appboy.AppboyBinding.SetInAppMessageDisplayAction(BrazeUnityInAppMessageDisplayActionType.IAM_DISCARD); ``` ## Setting a custom listener If you require more control over how a user interacts with in-app messages, use a `BrazeInAppMessageListener` and assign it to `Appboy.AppboyBinding.inAppMessageListener`. For any delegates you don't want to use, you can simply leave them as `null`. ```csharp BrazeInAppMessageListener listener = new BrazeInAppMessageListener() { BeforeInAppMessageDisplayed = BeforeInAppMessageDisplayed, OnInAppMessageButtonClicked = OnInAppMessageButtonClicked, OnInAppMessageClicked = OnInAppMessageClicked, OnInAppMessageHTMLClicked = OnInAppMessageHTMLClicked, OnInAppMessageDismissed = OnInAppMessageDismissed, }; Appboy.AppboyBinding.inAppMessageListener = listener; public void BeforeInAppMessageDisplayed(IInAppMessage inAppMessage) { // Executed before an in-app message is displayed. } public void OnInAppMessageButtonClicked(IInAppMessage inAppMessage, InAppMessageButton inAppMessageButton) { // Executed whenever an in-app message button is clicked. } public void OnInAppMessageClicked(IInAppMessage inAppMessage) { // Executed whenever an in-app message is clicked. } public void OnInAppMessageHTMLClicked(IInAppMessage inAppMessage, Uri uri) { // Executed whenever an HTML in-app message is clicked. } public void OnInAppMessageDismissed(IInAppMessage inAppMessage) { // Executed whenever an in-app message is dismissed without a click. } ``` # Dispare mensagens no app através do SDK da Braze Source: /docs/pt-br/developer_guide/in_app_messages/triggering_messages/index.md # Dispare mensagens no app {#trigger-in-app-messages} > Aprenda como disparar mensagens no app através do SDK da Braze. ## Gatilhos de mensagem e entrega {#message-triggers-and-delivery} As mensagens no app são disparadas quando o SDK registra um dos seguintes tipos de eventos personalizados: `Session Start`, `Push Click`, `Any Purchase`, `Specific Purchase` e `Custom Event` (os dois últimos contendo filtros de propriedade robustos). No início da sessão de um usuário, a Braze entregará todas as mensagens no app elegíveis para seu dispositivo, enquanto simultaneamente pré-carrega ativos para minimizar a latência de exibição. Se o evento de gatilho tiver mais de uma mensagem no app elegível, apenas a mensagem com a maior prioridade será entregue. Para saber mais, veja [Ciclo de vida da sessão](https://www.braze.com/docs/pt-br/pt-br/developer_guide/analytics/tracking_sessions/#about-the-session-lifecycle). **Note:** Mensagens no app não podem ser disparadas através da API ou por eventos da API—apenas eventos personalizados registrados pelo SDK. Para saber mais sobre registro, veja [Registro de eventos personalizados](https://www.braze.com/docs/pt-br/pt-br/developer_guide/analytics/logging_events/). ## Tipos de mensagens no app {#types-of-in-app-messages} A Braze envia os seguintes tipos de mensagens no app para os dispositivos dos usuários no início da sessão: `inapp` e `templated_iam`. Como usuário do dashboard, você não vê os diferentes tipos, mas a Braze os trata de forma diferente dependendo da configuração e do conteúdo. ### `inapp` (padrão) {#inapp-standard} Uma mensagem no app `inapp` (ou "[padrão](https://www.braze.com/docs/pt-br/pt-br/user_guide/message_building_by_channel/in-app_messages/#standard-message-types)") já vem com o modelo preenchido com as informações necessárias, como atributos personalizados que a Braze já conhece. Geralmente, quando a mensagem no app é baixada para o dispositivo, o evento de gatilho faz com que o SDK exiba a mensagem no app `inapp` mesmo quando o dispositivo está offline ou em modo avião. ### `templated_iam` (com modelo) {#templated_iam-templated} Uma mensagem no app `templated_iam` (ou "com modelo") ainda não tem o modelo preenchido com as informações necessárias. A Braze precisa fazer outra solicitação para obter as informações antes que a mensagem possa aparecer. In-app messages are delivered as templated in-app messages when **Re-evaluate campaign eligibility before displaying** is selected or if any of the following Liquid tags exist in the message: - `canvas_entry_properties` - `connected_content` - SMS variables such as `{sms.${*}}` - `catalog_items` - `catalog_selection_items` - `event_properties` This means that during session start, the device will receive the trigger of that in-app message instead of the entire message. When the user triggers the in-app message, the user's device will make a network request to fetch the actual message. **Note:** The message will not be delivered if the device doesn't have access to the internet. The message might not be delivered if the Liquid logic takes too long to resolve. ## Pares de chave-valor {#key-value-pairs} Quando você cria uma Campaign na Braze, pode definir pares de chave-valor como `extras`, que o objeto de mensagens no app pode usar para enviar dados para seu app. ```javascript import * as braze from "@braze/web-sdk"; braze.subscribeToInAppMessage(function(inAppMessage) { // control group messages should always be "shown" // this will log an impression and not show a visible message if (inAppMessage instanceof braze.ControlMessage) { return braze.showInAppMessage(inAppMessage); } if (inAppMessage instanceof braze.InAppMessage) { const extras = inAppMessage.extras; if (extras) { for (const key in extras) { console.log("key: " + key + ", value: " + extras[key]); } } } braze.showInAppMessage(inAppMessage); }); ``` ```java Map getExtras() ``` ```kotlin extras: Map ``` **Tip:** Para saber mais, consulte o [KDoc](https://braze-inc.github.io/braze-android-sdk/kdoc/braze-android-sdk/com.braze.models.inappmessage/-i-in-app-message/index.html#1498425856%2FProperties%2F-1725759721). O seguinte exemplo usa lógica personalizada para definir a apresentação de uma mensagem no app com base em seus pares de chave-valor em `extras`. Para um exemplo completo de personalização, confira [nosso app de exemplo](https://github.com/braze-inc/braze-swift-sdk/tree/main/Examples). ```swift let customization = message.extras["custom-display"] as? String if customization == "colorful-slideup" { // Perform your custom logic. } ``` ```objc if ([message.extras[@"custom-display"] isKindOfClass:[NSString class]]) { NSString *customization = message.extras[@"custom-display"]; if ([customization isEqualToString:@"colorful-slideup"]) { // Perform your custom logic. } } ``` ## Desabilitando gatilhos automáticos {#disabling-automatic-triggers} Por padrão, as mensagens no app são disparadas automaticamente. Para desabilitar isso: Remova a chamada para `braze.automaticallyShowInAppMessages()` dentro do seu snippet de carregamento e crie uma lógica personalizada para lidar com a exibição ou não de uma mensagem no app. ```javascript braze.subscribeToInAppMessage(function(inAppMessage) { // control group messages should always be "shown" // this will log an impression and not show a visible message if (inAppMessage.isControl) { // v4.5.0+, otherwise use `inAppMessage instanceof braze.ControlMessage` return braze.showInAppMessage(inAppMessage); } // Display the in-app message. You could defer display here by pushing this message to code within your own application. // If you don't want to use the display capabilities in Braze, you could alternatively pass the in-app message to your own display code here. if ( should_show_the_message_according_to_your_custom_logic ) { braze.showInAppMessage(inAppMessage); } else { // do nothing } }); ``` **Important:** Se você chamar `braze.showInAppMessage` sem remover `braze.automaticallyShowInAppMessages()`, as mensagens podem ser exibidas duas vezes. Para um controle mais avançado sobre o tempo das mensagens, incluindo adiamento e restauração de mensagens disparadas, consulte nosso [Tutorial: Adiar e restaurar mensagens disparadas](https://www.braze.com/docs/pt-br/pt-br/developer_guide/in_app_messages/tutorials/deferring_triggered_messages/). 1. Implemente o [`IInAppMessageManagerListener`](https://www.braze.com/docs/pt-br/pt-br/developer_guide/in_app_messages/customization/?sdktab=android&tab=global%20listener#android_step-1-implement-the-custom-manager-listener) para definir um ouvinte personalizado. 2. Atualize seu método [`beforeInAppMessageDisplayed()`](https://braze-inc.github.io/braze-android-sdk/kdoc/braze-android-sdk/com.braze.ui.inappmessage.listeners/-i-in-app-message-manager-listener/before-in-app-message-displayed.html) para retornar [`InAppMessageOperation.DISCARD`](https://braze-inc.github.io/braze-android-sdk/kdoc/braze-android-sdk/com.braze.ui.inappmessage/-in-app-message-operation/-d-i-s-c-a-r-d/index.html). Para um controle mais avançado sobre o tempo das mensagens, incluindo exibições posteriores e reenfileiramento, consulte nossa página [Personalizando mensagens](https://www.braze.com/docs/pt-br/pt-br/developer_guide/in_app_messages/customization/?tab=global%20listener&subtab=kotlin#android_step-2-instruct-braze-to-use-the-custom-manager-listener). 1. Implemente o delegado `BrazeInAppMessageUIDelegate` em seu app. Para um guia completo, consulte [Tutorial: UI de mensagem no app](https://braze-inc.github.io/braze-swift-sdk/tutorials/braze/c1-inappmessageui). 2. Atualize seu método delegado `inAppMessage(_:displayChoiceForMessage:)` para retornar `.discard`. Para um controle mais avançado sobre o tempo das mensagens, incluindo adiamento e restauração de mensagens disparadas, consulte nosso [Tutorial: Adiar e restaurar mensagens disparadas](https://www.braze.com/docs/pt-br/pt-br/developer_guide/in_app_messages/tutorials/deferring_triggered_messages/). 1. Verifique se você está usando o inicializador de integração automática, que está ativado por padrão nas versões `2.2.0` e posteriores. 2. Defina o padrão da operação de mensagem no app como `DISCARD` adicionando a seguinte linha ao seu arquivo `braze.xml`. ```xml DISCARD ``` Para Android, desmarque **Automatically Display In-App Messages** no editor de configuração da Braze. Alternativamente, você pode definir `com_braze_inapp_show_inapp_messages_automatically` como `false` no `braze.xml` do seu projeto Unity. A operação inicial de exibição de mensagens no app pode ser configurada na Braze usando a "In App Message Manager Initial Display Operation". Para iOS, defina ouvintes de objetos de jogo no editor de configuração da Braze e certifique-se de que **Braze Displays In-App Messages** não esteja selecionado. A operação inicial de exibição de mensagens no app pode ser configurada na Braze usando a "In App Message Manager Initial Display Operation". ## Encadeando duas mensagens no app em uma sessão {#chaining-two-in-app-messages-in-one-session} Você pode disparar uma mensagem no app no início da sessão e, em seguida, disparar uma segunda mensagem no app após um botão ser pressionado na primeira. Para fazer isso, registre um evento personalizado para o clique do botão que disparará a segunda mensagem. O gatilho para a segunda mensagem já deve estar no dispositivo (o usuário já deve ser elegível para a segunda mensagem) e deve ocorrer no lado do dispositivo (o SDK da Braze não detectará alterações de atributos personalizados que ocorrem nos servidores da Braze). O cooldown padrão de 30 segundos entre gatilhos de mensagens no app deve ser alterado para exibir várias mensagens no app em rápida sucessão. Para configuração específica por plataforma, veja [Substituindo o limite de frequência padrão](#overriding-the-default-rate-limit). ## Substituindo o limite de frequência padrão {#overriding-the-default-rate-limit} Por padrão, o SDK limita a frequência de mensagens no app disparadas para uma vez a cada 30 segundos. Para substituir isso, adicione a seguinte propriedade ao seu arquivo de configuração antes que a instância da Braze seja inicializada. Esse valor será usado como o novo limite de frequência em segundos. Para apps em produção, não defina esse valor abaixo de 10 segundos, para que os usuários não sejam sobrecarregados com mensagens no app consecutivas. Para testes e fluxos de apps de exemplo, 5 segundos é uma configuração comum. Você pode definir esse intervalo como `0` para testes. No entanto, um intervalo de `0` segundos não força várias mensagens no app a aparecerem ao mesmo tempo. Se uma mensagem no app já estiver visível, outra mensagem disparada não será exibida até que a mensagem atual seja dispensada. ```javascript // Sets the minimum time interval between triggered in-app messages to 5 seconds instead of the default 30 braze.initialize('YOUR-API-KEY', { minimumIntervalBetweenTriggerActionsInSeconds: 5 }) ``` ```xml 5 ``` ```swift let configuration = Braze.Configuration( apiKey: "YOUR-APP-IDENTIFIER-API-KEY", endpoint: "YOUR-BRAZE-ENDPOINT" ) // Sets the minimum trigger time interval to 5 seconds configuration.triggerMinimumTimeInterval = 5 let braze = Braze(configuration: configuration) AppDelegate.braze = braze ``` ```objc BRZConfiguration *configuration = [[BRZConfiguration alloc] initWithApiKey:@"" endpoint:@""]; // Sets the minimum trigger time interval to 5 seconds configuration.triggerMinimumTimeInterval = 5; Braze *braze = [BrazePlugin initBraze:configuration]; AppDelegate.braze = braze; ``` ## Disparando mensagens manualmente {#manually-triggering-messages} Por padrão, mensagens no app são disparadas automaticamente quando o SDK registra um evento personalizado. No entanto, além disso, você pode disparar mensagens manualmente usando os seguintes métodos. ### Usando um evento do lado do servidor {#using-a-server-side-event} Neste momento, o SDK Web da Braze não suporta o disparo manual de mensagens usando eventos do lado do servidor. Para disparar uma mensagem no app usando um evento enviado pelo servidor, envie uma notificação por push silenciosa para o dispositivo, que permite um retorno de chamada personalizado para registrar um evento baseado no SDK. Esse evento então disparará a mensagem no app voltada para o usuário. #### Etapa 1: Crie um retorno de chamada push para receber o push silencioso {#step-1-create-a-push-callback-to-receive-the-silent-push} Registre seu retorno de chamada de push personalizado para ouvir uma notificação por push silenciosa específica. Para saber mais, consulte [Configuração de notificações por push](https://www.braze.com/docs/pt-br/pt-br/developer_guide/push_notifications/#android_setting-up-push-notifications). Dois eventos serão registrados para que a mensagem no app seja entregue, um pelo servidor e outro de dentro do seu retorno de chamada push personalizado. Para garantir que o mesmo evento não seja duplicado, o evento registrado a partir do seu retorno de chamada push deve seguir uma convenção de nomenclatura genérica, por exemplo, "evento de gatilho de mensagem no app", e não o mesmo nome do evento enviado pelo servidor. Se isso não for feito, a segmentação e os dados de usuários podem ser afetados por eventos duplicados sendo registrados para uma única ação do usuário. ```java Braze.getInstance(context).subscribeToPushNotificationEvents(event -> { final Bundle kvps = event.getNotificationPayload().getBrazeExtras(); if (kvps.containsKey("IS_SERVER_EVENT")) { BrazeProperties eventProperties = new BrazeProperties(); // The campaign name is a string extra that clients can include in the push String campaignName = kvps.getString("CAMPAIGN_NAME"); eventProperties.addProperty("campaign_name", campaignName); Braze.getInstance(context).logCustomEvent("IAM Trigger", eventProperties); } }); ``` ```kotlin Braze.getInstance(applicationContext).subscribeToPushNotificationEvents { event -> val kvps = event.notificationPayload.brazeExtras if (kvps.containsKey("IS_SERVER_EVENT")) { val eventProperties = BrazeProperties() // The campaign name is a string extra that clients can include in the push val campaignName = kvps.getString("CAMPAIGN_NAME") eventProperties.addProperty("campaign_name", campaignName) Braze.getInstance(applicationContext).logCustomEvent("IAM Trigger", eventProperties) } } ``` #### Etapa 2: Crie uma Campaign de push silenciosa {#step-2-create-a-push-campaign} Crie uma [Campaign de push silenciosa](https://www.braze.com/docs/pt-br/pt-br/developer_guide/push_notifications/silent/?sdktab=android) acionada pelo evento enviado pelo servidor. ![Etapa de entrega de uma Campaign de push silenciosa configurada para entrega baseada em ação com um gatilho de evento personalizado server_event.](https://www.braze.com/docs/pt-br/pt-br/assets/img_archive/serverSentPush.png?ba3ed6cdbb6033f36d1e824f9ac5c350) A Campaign de push deve incluir extras de pares de chave-valor que indiquem que esta Campaign de push é enviada para registrar um evento personalizado do SDK. Esse evento será usado para disparar a mensagem no app. ![Dois conjuntos de pares de chave-valor: IS_SERVER_EVENT definido como "true", e CAMPAIGN_NAME definido como "nome da campanha de exemplo".](https://www.braze.com/docs/pt-br/pt-br/assets/img_archive/kvpConfiguration.png?2bd106b4fee497321c428fe8b8a6ccbe){: style="max-width:70%;" } O código de exemplo de retorno de chamada push anterior reconhece os pares de chave-valor e registra o evento personalizado apropriado do SDK. Caso você queira incluir alguma propriedade de evento para anexar ao seu evento "disparar mensagem no app", passe-as nos pares de chave-valor da carga útil do push. Neste exemplo, foi incluído o nome da Campaign da mensagem no app subsequente. Seu retorno de chamada de push personalizado pode então passar o valor como o parâmetro da propriedade do evento ao registrar o evento personalizado. #### Etapa 3: Crie uma Campaign de mensagem no app {#step-3-create-an-in-app-message-campaign} Crie sua Campaign de mensagem no app visível para o usuário no dashboard da Braze. Essa Campaign deve ter uma entrega baseada em ação e ser acionada a partir do evento personalizado registrado dentro do seu retorno de chamada push personalizado. No exemplo a seguir, a mensagem no app específica a ser acionada foi configurada enviando a propriedade do evento como parte do push silencioso inicial. ![Uma Campaign de entrega baseada em ação onde uma mensagem no app será disparada quando "campaign_name" for igual a "exemplo de nome da Campaign IAM".](https://www.braze.com/docs/pt-br/pt-br/assets/img_archive/iam_event_trigger.png?131d09d4b7d8389dca24630f1e3ad054) Se um evento enviado pelo servidor for registrado enquanto o app não estiver em primeiro plano, o evento será registrado, mas a mensagem no app não será exibida. Caso você queira que o evento seja postergado até que o aplicativo esteja em primeiro plano, uma verificação deve ser incluída no seu receptor de push personalizado para dispensar ou postergar o evento até que o app tenha entrado em primeiro plano. #### Etapa 1: Lidar com push silencioso e pares de chave-valor {#step-1-handle-silent-push-and-key-value-pairs} Implemente a seguinte função e chame-a dentro do método [`application(_:didReceiveRemoteNotification:fetchCompletionHandler:)`](https://developer.apple.com/documentation/uikit/uiapplicationdelegate/1623013-application/): ```swift func handleExtras(userInfo: [AnyHashable : Any]) { print("A push was received") if userInfo != nil && (userInfo["IS_SERVER_EVENT"] as? String) != nil && (userInfo["CAMPAIGN_NAME"] as? String) != nil { AppDelegate.braze?.logCustomEvent("IAM Trigger", properties: ["campaign_name": userInfo["CAMPAIGN_NAME"]]) } } ``` ```objc - (void)handleExtrasFromPush:(NSDictionary *)userInfo { NSLog(@"A push was received."); if (userInfo !=nil && userInfo[@"IS_SERVER_EVENT"] !=nil && userInfo[@"CAMPAIGN_NAME"]!=nil) { [AppDelegate.braze logCustomEvent:@"IAM Trigger" properties:@{@"campaign_name": userInfo[@"CAMPAIGN_NAME"]}]; } }; ``` Quando o push silencioso é recebido, um evento registrado pelo SDK "disparar mensagem no app" será registrado no perfil do usuário. **Important:** Devido a uma mensagem por push ser usada para registrar um evento personalizado registrado pelo SDK, a Braze precisará armazenar um token por push para cada usuário para ativar essa solução. Para usuários de iOS, a Braze só armazenará um token a partir do momento em que o usuário receber o prompt de push do sistema operacional. Antes disso, o usuário não estará acessível usando push, e a solução anterior não será possível. #### Etapa 2: Crie uma Campaign de push silenciosa {#step-2-create-a-silent-push-campaign} Crie uma [Campaign de push silenciosa](https://www.braze.com/docs/pt-br/pt-br/developer_guide/push_notifications/silent/?sdktab=swift) que é disparada pelo evento enviado pelo servidor. ![Uma Campaign de mensagem no app baseada em ação que será entregue a usuários cujos perfis de usuário têm o evento personalizado "server_event".](https://www.braze.com/docs/pt-br/pt-br/assets/img_archive/iosServerSentPush.png?f2398c5efce1eef517dc7eabe0b5801b) A Campaign de push precisa incluir extras de pares de chave-valor, que indicam que esta Campaign de push é enviada para registrar um evento personalizado do SDK. Esse evento será usado para disparar a mensagem no app. ![Uma Campaign de mensagem no app baseada em ação que tem dois pares de chave-valor. "CAMPAIGN_NAME" definido como "exemplo de nome da mensagem no app", e "IS_SERVER_EVENT" definido como "true".](https://www.braze.com/docs/pt-br/pt-br/assets/img_archive/iOSServerPush.png?e84dc261f2b58bc43d35748e9c7db7f7) O código dentro do método `application(_:didReceiveRemoteNotification:fetchCompletionHandler:)` verifica a chave `IS_SERVER_EVENT` e registra um evento personalizado do SDK se estiver presente. Você pode alterar o nome do evento ou as propriedades do evento enviando o valor desejado dentro dos extras de pares de chave-valor da carga útil push. Ao registrar o evento personalizado, esses extras podem ser usados como parâmetro do nome do evento ou como uma propriedade do evento. #### Etapa 3: Crie uma Campaign de mensagem no app Crie sua Campaign de mensagem no app visível para o usuário no dashboard da Braze. Essa Campaign deve ter uma entrega baseada em ação e ser acionada a partir do evento personalizado registrado dentro do método `application(_:didReceiveRemoteNotification:fetchCompletionHandler:)`. No exemplo a seguir, a mensagem no app específica a ser acionada foi configurada enviando a propriedade do evento como parte do push silencioso inicial. ![Uma Campaign de mensagem no app baseada em ação que será entregue a usuários que realizam o evento personalizado "Disparar mensagem no app" onde "campaign_name" é igual a "Exemplo de Nome da Campaign IAM".](https://www.braze.com/docs/pt-br/pt-br/assets/img_archive/iosIAMeventTrigger.png?2f425e73fa63c23e0270be6007c72cbe) **Note:** Essas mensagens no app só serão disparadas se o push silencioso for recebido enquanto o aplicativo estiver em primeiro plano. ### Exibindo uma mensagem pré-definida {#displaying-a-pre-defined-message} Para exibir manualmente uma mensagem no app pré-definida, use o seguinte método: Para o SDK Web, use `braze.showInAppMessage(inAppMessage)` para exibir qualquer mensagem no app. Para detalhes e um exemplo, veja [Exibindo uma mensagem em tempo real](#displaying-a-message-in-real-time). ```java BrazeInAppMessageManager.getInstance().addInAppMessage(inAppMessage); ``` ```kotlin BrazeInAppMessageManager.getInstance().addInAppMessage(inAppMessage) ``` ```swift if let inAppMessage = AppDelegate.braze?.inAppMessagePresenter?.nextAvailableMessage() { AppDelegate.braze?.inAppMessagePresenter?.present(message: inAppMessage) } ``` ### Exibindo uma mensagem em tempo real {#displaying-a-message-in-real-time} Você também pode criar e exibir mensagens locais no app em tempo real, usando as mesmas opções de personalização disponíveis no dashboard. Para fazer isso: ```javascript // Displays a slideup type in-app message. var message = new braze.SlideUpMessage("Welcome to Braze! This is an in-app message."); message.slideFrom = braze.InAppMessage.SlideFrom.TOP; braze.showInAppMessage(message); ``` ```java // Initializes a new slideup type in-app message and specifies its message. InAppMessageSlideup inAppMessage = new InAppMessageSlideup(); inAppMessage.setMessage("Welcome to Braze! This is a slideup in-app message."); ``` ```kotlin // Initializes a new slideup type in-app message and specifies its message. val inAppMessage = InAppMessageSlideup() inAppMessage.message = "Welcome to Braze! This is a slideup in-app message." ``` **Important:** Não exiba mensagens no app quando o teclado virtual estiver exibido na tela, pois a renderização é indefinida nessa circunstância. Chame manualmente o método [`present(message:)`](https://braze-inc.github.io/braze-swift-sdk/documentation/brazekit/brazeinappmessagepresenter/present(message:)) no seu `inAppMessagePresenter`. Por exemplo: ```swift let customInAppMessage = Braze.InAppMessage.slideup( .init(message: "YOUR_CUSTOM_SLIDEUP_MESSAGE", slideFrom: .bottom, themes: .defaults) ) AppDelegate.braze?.inAppMessagePresenter?.present(message: customInAppMessage) ``` ```objc BRZInAppMessageRaw *customInAppMessage = [[BRZInAppMessageRaw alloc] init]; customInAppMessage.type = BRZInAppMessageRawTypeSlideup; customInAppMessage.message = @"YOUR_CUSTOM_SLIDEUP_MESSAGE"; customInAppMessage.slideFrom = BRZInAppMessageRawSlideFromBottom; customInAppMessage.themes = @{ @"light": BRZInAppMessageRawTheme.defaultLight, @"dark": BRZInAppMessageRawTheme.defaultDark }; [AppDelegate.braze.inAppMessagePresenter presentMessage:customInAppMessage]; ``` **Note:** Ao criar sua própria mensagem no app, você opta por não participar de qualquer rastreamento de análise de dados e terá que gerenciar manualmente o registro de cliques e impressões usando seu `message.context`. Para exibir a próxima mensagem na pilha, use o método `DisplayNextInAppMessage()`. As mensagens serão salvas nesta pilha se `DISPLAY_LATER` ou `BrazeUnityInAppMessageDisplayActionType.IAM_DISPLAY_LATER` forem escolhidos como a ação de exibição da mensagem no app. ```csharp Appboy.AppboyBinding.DisplayNextInAppMessage(); ``` ## Causas de atrasos em mensagens no app {#causes-of-in-app-message-delays} Se você receber uma Campaign de mensagem no app alguns segundos após o início da sessão, o atraso pode ter sido causado por: - Um atraso no gatilho da Campaign - Personalizações - O evento de gatilho sendo registrado mais tarde do que o esperado (como com um `templated_iam`) ## Mensagens de intenção de saída para a Web {#exit-intent-messages-for-web} Mensagens de intenção de saída são mensagens no app não disruptivas usadas para comunicar informações importantes aos visitantes antes que eles deixem seu site. Para configurar gatilhos para esses tipos de mensagens no SDK Web, implemente uma biblioteca de intenção de saída em seu site (como [a biblioteca de código aberto do ouibounce](https://github.com/carlsednaoui/ouibounce)) e use o seguinte código para registrar `'exit intent'` como um evento personalizado na Braze. Agora suas futuras Campaigns de mensagens no app podem usar esse tipo de mensagem como um gatilho de evento personalizado. ```javascript var _ouibounce = ouibounce(false, { callback: function() { braze.logCustomEvent('exit intent'); } }); ``` # Mensagens no app em HTML Source: /docs/pt-br/developer_guide/in_app_messages/html_messages/index.md # Mensagens no app em HTML {#html-in-app-messages} > Aprenda como adicionar a interface JavaScript da Braze ao seu app, para que você possa usar a API da Braze para criar [mensagens HTML no app](https://www.braze.com/docs/pt-br/pt-br/user_guide/channels/in_app_messages/message_types/custom_html/) em suas WebViews personalizadas. ## Prerequisites Before you can use this feature, you'll need to [integrate the Android Braze SDK](https://www.braze.com/docs/pt-br/pt-br/developer_guide/sdk_integration/?sdktab=android). ## About HTML messages With the Braze JavaScript interface, you can leverage Braze inside the custom WebViews within your app. The [`InAppMessageJavascriptInterface`](https://braze-inc.github.io/braze-android-sdk/kdoc/braze-android-sdk/com.braze.ui.inappmessage.jsinterface/-in-app-message-javascript-interface/index.html) is responsible for: 1. Injecting the Braze JavaScript bridge into your WebView, as outlined in [User Guide: HTML in-app messages](https://www.braze.com/docs/pt-br/pt-br/user_guide/message_building_by_channel/in-app_messages/customize/#custom-html-messages). 2. Passing the bridge methods received from your WebView to the [Braze Android SDK](https://github.com/braze-inc/braze-android-sdk). ## Adding the interface to a WebView Using Braze functionality from a WebView in your app can be done by adding the Braze JavaScript interface to your WebView. After the interface has been added, the same API available for [User Guide: HTML in-app messages](https://www.braze.com/docs/pt-br/pt-br/user_guide/message_building_by_channel/in-app_messages/customize/#custom-html-messages) will be available within your custom WebView. ```java String javascriptString = BrazeFileUtils.getAssetFileStringContents(context.getAssets(), "braze-html-bridge.js"); myWebView.loadUrl("javascript:" + javascriptString); final InAppMessageJavascriptInterface javascriptInterface = new InAppMessageJavascriptInterface(context, inAppMessage); myWebView.addJavascriptInterface(javascriptInterface, "brazeInternalBridge"); ``` ```kotlin val javascriptString = context.assets.getAssetFileStringContents("braze-html-bridge.js") myWebView.loadUrl("javascript:" + javascriptString!!) val javascriptInterface = InAppMessageJavascriptInterface(context, inAppMessage) myWebView.addJavascriptInterface(javascriptInterface, "brazeInternalBridge") ``` ## Embedding YouTube content YouTube and other HTML5 content can play in HTML in-app messages. This requires hardware acceleration to be enabled in the activity where the in-app message is being displayed; see the [Android developer guide](https://developer.android.com/guide/topics/graphics/hardware-accel.html#controlling) for more details. Hardware acceleration is only available on Android API versions 11 and later. The following is an example of an embedded YouTube video in an HTML snippet: ```html

``` ## Using deep links When using deep links or external links in Android HTML in-app messages, **do not** call `brazeBridge.closeMessage()` in your JavaScript. The SDK's internal logic automatically closes the in-app message when it redirects to a link. Calling `brazeBridge.closeMessage()` interferes with this process and may cause the message to become unresponsive when users return to your app. The following is an example of a deep link in a code snippet: ```javascript ``` ## Prerequisites Before you can use this feature, you'll need to [integrate the Swift Braze SDK](https://www.braze.com/docs/pt-br/pt-br/developer_guide/sdk_integration/?sdktab=swift). ## About HTML messages With the Braze JavaScript interface, you can leverage Braze inside the custom WebViews within your app. The interface's [`ScriptMessageHandler`](https://braze-inc.github.io/braze-swift-sdk/documentation/brazekit/braze/webviewbridge/scriptmessagehandler) is responsible for: 1. Injecting the Braze JavaScript bridge into your WebView, as outlined in [User Guide: HTML in-app messages](https://www.braze.com/docs/pt-br/pt-br/user_guide/message_building_by_channel/in-app_messages/customize/#custom-html-messages). 2. Passing the bridge methods received from your WebView to the [Braze Swift SDK](https://github.com/braze-inc/braze-swift-sdk). ## Adding the interface to a WebView First, add the [`ScriptMessageHandler`](https://braze-inc.github.io/braze-swift-sdk/documentation/brazekit/braze/webviewbridge/scriptmessagehandler) from `WebViewBridge` to your app. ```swift let scriptMessageHandler = Braze.WebViewBridge.ScriptMessageHandler(braze: braze) ``` Add the initialized `scriptMessageHandler` to a WkWebView's `userContentController`. ```swift configuration.userContentController.add( scriptMessageHandler, name: Braze.WebViewBridge.ScriptMessageHandler.name ) ``` Then create the WebView using your configuration. ```swift let webView = WKWebView(frame: .zero, configuration: configuration) ``` When you're finished, your code should be similar to the following: ```swift // Create the script message handler using your initialized Braze instance. let scriptMessageHandler = Braze.WebViewBridge.ScriptMessageHandler(braze: braze) // Create a web view configuration and setup the script message handler. let configuration = WKWebViewConfiguration() configuration.userContentController.addUserScript( Braze.WebViewBridge.ScriptMessageHandler.script ) configuration.userContentController.add( scriptMessageHandler, name: Braze.WebViewBridge.ScriptMessageHandler.name ) // Create the webview using the configuration let webView = WKWebView(frame: .zero, configuration: configuration) ``` ## Example: Logging a custom event In the following example, `BrazeBridge` logs a custom event from existing web content to the Braze Swift SDK. ```javascript Logging data via BrazeBridge Example ``` # Deep linking em mensagens no app para o SDK da Braze Source: /docs/pt-br/developer_guide/in_app_messages/deep_linking/index.md # Deep linking em mensagens no app {#in-app-message-deep-linking} > Aprenda como fazer deep link dentro de uma mensagem no app usando o SDK da Braze. ## Prerequisites Before you can use this feature, you'll need to [integrate the Android Braze SDK](https://www.braze.com/docs/pt-br/pt-br/developer_guide/sdk_integration/?sdktab=android). ## Creating a universal delegate The Android SDK provides the ability to set a single delegate object to custom handle all deep links opened by Braze across Content Cards, in-app messages, and push notifications. Your delegate object should implement the [`IBrazeDeeplinkHandler`](https://braze-inc.github.io/braze-android-sdk/kdoc/braze-android-sdk/com.braze.ui/-braze-deeplink-handler/index.html) interface and be set using [`BrazeDeeplinkHandler.setBrazeDeeplinkHandler()`](https://braze-inc.github.io/braze-android-sdk/kdoc/braze-android-sdk/com.braze.ui/-braze-deeplink-handler/-companion/set-braze-deeplink-handler.html). In most cases, the delegate should be set in your app's `Application.onCreate()`. The following is an example of overriding the default [`UriAction`](https://braze-inc.github.io/braze-android-sdk/kdoc/braze-android-sdk/com.braze.ui.actions/-uri-action/index.html) behavior with custom intent flags and custom behavior for YouTube URLs: ```java public class CustomDeeplinkHandler implements IBrazeDeeplinkHandler { private static final String TAG = BrazeLogger.getBrazeLogTag(CustomDeeplinkHandler.class); @Override public void gotoUri(Context context, UriAction uriAction) { String uri = uriAction.getUri().toString(); // Open YouTube URLs in the YouTube app and not our app if (!StringUtils.isNullOrBlank(uri) && uri.contains("youtube.com")) { uriAction.setUseWebView(false); } CustomUriAction customUriAction = new CustomUriAction(uriAction); customUriAction.execute(context); } public static class CustomUriAction extends UriAction { public CustomUriAction(@NonNull UriAction uriAction) { super(uriAction); } @Override protected void openUriWithActionView(Context context, Uri uri, Bundle extras) { Intent intent = getActionViewIntent(context, uri, extras); intent.setFlags(Intent.FLAG_ACTIVITY_NEW_TASK | Intent.FLAG_ACTIVITY_CLEAR_TOP | Intent.FLAG_ACTIVITY_SINGLE_TOP); if (intent.resolveActivity(context.getPackageManager()) != null) { context.startActivity(intent); } else { BrazeLogger.w(TAG, "Could not find appropriate activity to open for deep link " + uri + "."); } } } } ``` ```kotlin class CustomDeeplinkHandler : IBrazeDeeplinkHandler { override fun gotoUri(context: Context, uriAction: UriAction) { val uri = uriAction.uri.toString() // Open YouTube URLs in the YouTube app and not our app if (!StringUtils.isNullOrBlank(uri) && uri.contains("youtube.com")) { uriAction.useWebView = false } val customUriAction = CustomUriAction(uriAction) customUriAction.execute(context) } class CustomUriAction(uriAction: UriAction) : UriAction(uriAction) { override fun openUriWithActionView(context: Context, uri: Uri, extras: Bundle) { val intent = getActionViewIntent(context, uri, extras) intent.flags = Intent.FLAG_ACTIVITY_NEW_TASK or Intent.FLAG_ACTIVITY_CLEAR_TOP or Intent.FLAG_ACTIVITY_SINGLE_TOP if (intent.resolveActivity(context.packageManager) != null) { context.startActivity(intent) } else { BrazeLogger.w(TAG, "Could not find appropriate activity to open for deep link $uri.") } } } companion object { private val TAG = BrazeLogger.getBrazeLogTag(CustomDeeplinkHandler::class.java) } } ``` ## Deep linking to app settings To allow deep links to directly open your app's settings, you'll need a custom `BrazeDeeplinkHandler`. In the following example, the presence of a custom key-value pair called `open_notification_page` will make the deep link open the app's settings page: ```java BrazeDeeplinkHandler.setBrazeDeeplinkHandler(new IBrazeDeeplinkHandler() { @Override public void gotoUri(Context context, UriAction uriAction) { final Bundle extras = uriAction.getExtras(); if (extras.containsKey("open_notification_page")) { Intent intent = new Intent(); intent.setAction("android.settings.APP_NOTIFICATION_SETTINGS"); intent.setFlags(Intent.FLAG_ACTIVITY_NEW_TASK); //for Android 5-7 intent.putExtra("app_package", context.getPackageName()); intent.putExtra("app_uid", context.getApplicationInfo().uid); // for Android 8 and later intent.putExtra("android.provider.extra.APP_PACKAGE", context.getPackageName()); context.startActivity(intent); } } }); ``` ```kotlin BrazeDeeplinkHandler.setBrazeDeeplinkHandler(object : IBrazeDeeplinkHandler { override fun gotoUri(context: Context, uriAction: UriAction) { val extras = uriAction.extras if (extras.containsKey("open_notification_page")) { val intent = Intent() intent.action = "android.settings.APP_NOTIFICATION_SETTINGS" intent.flags = Intent.FLAG_ACTIVITY_NEW_TASK //for Android 5-7 intent.putExtra("app_package", context.packageName) intent.putExtra("app_uid", context.applicationInfo.uid) // for Android 8 and later intent.putExtra("android.provider.extra.APP_PACKAGE", context.packageName) context.startActivity(intent) } } }) ``` ## Customizing WebView activity {#Custom_Webview_Activity} When Braze opens website deeplinks inside the app, the deeplinks are handled by [`BrazeWebViewActivity`](https://braze-inc.github.io/braze-android-sdk/kdoc/braze-android-sdk/com.braze.ui/-braze-web-view-activity/index.html). **Note:** For custom HTML in-app messages, links configured with `target="_blank"` open in the device's default web browser and are not handled by `BrazeWebViewActivity`. To change this: 1. Create a new Activity that handles the target URL from `Intent.getExtras()` with the key `com.braze.Constants.BRAZE_WEBVIEW_URL_EXTRA`. For an example, see [`BrazeWebViewActivity.kt`](https://github.com/braze-inc/braze-android-sdk/blob/master/android-sdk-ui/src/main/java/com/braze/ui/BrazeWebViewActivity.kt). 2. Add that activity to `AndroidManifest.xml` and set `exported` to `false`. ```xml ``` 3. Set your custom Activity in a `BrazeConfig` [builder object](https://braze-inc.github.io/braze-android-sdk/kdoc/braze-android-sdk/com.braze.configuration/-braze-config/-builder/set-custom-web-view-activity-class.html). Build the builder and pass it to [`Braze.configure()`](https://braze-inc.github.io/braze-android-sdk/kdoc/braze-android-sdk/com.braze/-braze/-companion/configure.html) in your [`Application.onCreate()`](https://developer.android.com/reference/android/app/Application.html#onCreate()). ```java BrazeConfig brazeConfig = new BrazeConfig.Builder() .setCustomWebViewActivityClass(MyCustomWebViewActivity::class) ... .build(); Braze.configure(this, brazeConfig); ``` ```kotlin val brazeConfig = BrazeConfig.Builder() .setCustomWebViewActivityClass(MyCustomWebViewActivity::class.java) ... .build() Braze.configure(this, brazeConfig) ``` ## Troubleshooting If deep links from push notifications aren't working on Android, try the following steps: 1. **Test the deep link outside of Braze.** Open the deep link URL from another app, such as email or a browser. If it doesn't open your app, the deep link may not be configured correctly in your `AndroidManifest.xml`. For more information, see Android's [Create Deep Links](https://developer.android.com/training/app-links/deep-linking) documentation. 2. **Check that automatic deep link handling is enabled.** Verify that `com_braze_handle_push_deep_links_automatically` is set to `true` in `braze.xml`, or set this option through [runtime configuration](https://www.braze.com/docs/pt-br/pt-br/developer_guide/sdk_initalization/?sdktab=android). Without this setting, Braze doesn't automatically open your app and deep link destination when someone taps a push notification. 3. **Verify your deep link handler delegate.** If you set a custom `IBrazeDeeplinkHandler`, confirm that your `gotoUri` implementation handles the URI and doesn't drop it. 4. **Test across channels.** If the same deep link works in an in-app message but not from push, the issue is likely in your push deep link handling, not in the deep link itself. ## Using Jetpack Compose To handle deeplinks when using Jetpack Compose with NavHost: 1. Ensure that the activity handling your deeplink is registered in the Android Manifest. ```xml ``` 2. In NavHost, specify which deeplinks you want it to handle. ```kotlin composableWithCompositionLocal( route = "YOUR_ROUTE_HERE", deepLinks = listOf(navDeepLink { uriPattern = "myapp://articles/{${MainDestinations.ARTICLE_ID_KEY}}" }), arguments = listOf( navArgument(MainDestinations.ARTICLE_ID_KEY) { type = NavType.LongType } ), ) { backStackEntry -> val arguments = requireNotNull(backStackEntry.arguments) val articleId = arguments.getLong(MainDestinations.ARTICLE_ID_KEY) ArticleDetail( articleId ) } ``` 3. Depending on your app architecture, you may need to handle the new intent that's sent to your current activity as well. ```kotlin DisposableEffect(Unit) { val listener = Consumer { navHostController.handleDeepLink(it) } addOnNewIntentListener(listener) onDispose { removeOnNewIntentListener(listener) } } ``` ## Prerequisites Before you can use this feature, you'll need to [integrate the Swift Braze SDK](https://www.braze.com/docs/pt-br/pt-br/developer_guide/sdk_integration/?sdktab=swift). **Tip:** For help choosing between custom scheme deep links, universal links, and "Open Web URL Inside App," see [iOS deep linking guide](https://www.braze.com/docs/pt-br/pt-br/developer_guide/push_notifications/ios_deep_linking_guide). For troubleshooting, see [Deep linking troubleshooting](https://www.braze.com/docs/pt-br/pt-br/developer_guide/push_notifications/deep_linking_troubleshooting). ## Handling deep links ### Step 1: Register a scheme {#register-a-scheme} To handle deep linking, a custom scheme must be stated in your `Info.plist` file. The navigation structure is defined by an array of dictionaries. Each of those dictionaries contains an array of strings. Use Xcode to edit your `Info.plist` file: 1. Add a new key, `URL types`. Xcode will automatically make this an array containing a dictionary called `Item 0`. 2. Within `Item 0`, add a key `URL identifier`. Set the value to your custom scheme. 3. Within `Item 0`, add a key `URL Schemes`. This will automatically be an array containing a `Item 0` string. 4. Set `URL Schemes` >> `Item 0` to your custom scheme. Alternatively, if you wish to edit your `Info.plist` file directly, you can follow this spec: ```html CFBundleURLTypes CFBundleURLName YOUR.SCHEME CFBundleURLSchemes YOUR.SCHEME ``` ### Step 2: Add a scheme allowlist You must declare the URL schemes you wish to pass to `canOpenURL(_:)` by adding the `LSApplicationQueriesSchemes` key to your app's Info.plist file. Attempting to call schemes outside this allowlist will cause the system to record an error in the device's logs, and the deep link will not open. An example of this error will look like this: ``` : -canOpenURL: failed for URL: "yourapp://deeplink" – error: "This app is not allowed to query for scheme yourapp" ``` For example, if an in-app message should open the Facebook app when tapped, the app has to have the Facebook custom scheme (`fb`) in your allowlist. Otherwise, the system will reject the deep link. Deep links that direct to a page or view inside your own app still require that your app's custom scheme be listed in your app's `Info.plist`. Your example allowlist might look something like: ```html LSApplicationQueriesSchemes myapp fb twitter ``` For more information, refer to [Apple's documentation](https://developer.apple.com/library/content/documentation/General/Reference/InfoPlistKeyReference/Articles/LaunchServicesKeys.html#//apple_ref/doc/uid/TP40009250-SW14) on the `LSApplicationQueriesSchemes` key. ### Step 3: Implement a handler After activating your app, iOS will call the method [`application:openURL:options:`](https://developer.apple.com/reference/uikit/uiapplicationdelegate/1623112-application?language=objc). The important argument is the [NSURL](https://developer.apple.com/library/ios/DOCUMENTATION/Cocoa/Reference/Foundation/Classes/NSURL_Class/Reference/Reference.html#//apple_ref/doc/c_ref/NSURL) object. ```swift func application(_ app: UIApplication, open url: URL, options: [UIApplication.OpenURLOptionsKey : Any] = [:]) -> Bool { let path = url.path let query = url.query // Insert your code here to take some action based upon the path and query. return true } ``` ```objc - (BOOL)application:(UIApplication *)app openURL:(NSURL *)url options:(NSDictionary *)options { NSString *path = [url path]; NSString *query = [url query]; // Insert your code here to take some action based upon the path and query. return YES; } ``` ## App Transport Security (ATS) As defined by [Apple](https://developer.apple.com/library/prerelease/ios/releasenotes/General/WhatsNewIniOS/Articles/iOS9.html#//apple_ref/doc/uid/TP40016198-SW14), "App Transport Security is a feature that improves the security of connections between an app and web services. The feature consists of default connection requirements that conform to best practices for secure connections. Apps can override this default behavior and turn off transport security." ATS is applied by default. It requires that all connections use HTTPS and are encrypted using TLS 1.2 with forward secrecy. Refer to [Requirements for Connecting Using ATS](https://developer.apple.com/library/ios/documentation/General/Reference/InfoPlistKeyReference/Articles/CocoaKeys.html#//apple_ref/doc/uid/TP40009251-SW35) for more information. All images served by Braze to end devices are handled by a content delivery network ("CDN") that supports TLS 1.2 and is compatible with ATS. Unless they are specified as exceptions in your application's `Info.plist`, connections that do not follow these requirements will fail with errors that are similar to the following. **Example Error 1:** ```bash CFNetwork SSLHandshake failed (-9801) Error Domain=NSURLErrorDomain Code=-1200 "An SSL error has occurred, and a secure connection to the server cannot be made." ``` **Example Error 2:** ```bash NSURLSession/NSURLConnection HTTP load failed (kCFStreamErrorDomainSSL, -9802) ``` ATS compliance is enforced for links opened within the mobile app (our default handling of clicked links) and does not apply to sites opened externally via a web browser. ### Working with ATS You can handle ATS in either of the following ways, but we recommend **complying with ATS requirements**. Your Braze integration can satisfy ATS requirements by ensuring that any existing links you drive users to (for example, though in-app message and push campaigns) satisfy ATS requirements. While there are ways to bypass ATS restrictions, our recommendation is to ensure that all linked URLs are ATS-compliant. Given Apple's increasing emphasis on application security, the following approaches to allowing ATS exceptions are not guaranteed to be supported by Apple. You can allow a subset of links with certain domains or schemes to be treated as exceptions to the ATS rules. Your Braze integration will satisfy ATS requirements if every link you use in a Braze messaging channel is either ATS compliant or handled by an exception. To add a domain as an exception of the ATS, add following to your app's `Info.plist` file: ```html NSAppTransportSecurity NSAllowsArbitraryLoads NSExceptionDomains example.com NSExceptionAllowsInsecureHTTPLoads NSIncludesSubdomains ``` Refer to Apple's article on [app transport security keys](https://developer.apple.com/library/ios/documentation/General/Reference/InfoPlistKeyReference/Articles/CocoaKeys.html#//apple_ref/doc/uid/TP40009251-SW33) for more information. You can turn off ATS entirely. Note that this is not recommended practice, due to both lost security protections and future iOS compatibility. To disable ATS, insert the following in your app's `Info.plist` file: ```html NSAppTransportSecurity NSAllowsArbitraryLoads ``` ## Decoding URLs The SDK percent-encodes links to create valid `URL`s. All link characters that are not allowed in a properly formed URL, such as Unicode characters, will be percent escaped. To decode an encoded link, use the `String` property [`removingPercentEncoding`](https://developer.apple.com/documentation/swift/stringprotocol/removingpercentencoding). You must also return `true` in the `BrazeDelegate.braze(_:shouldOpenURL:)`. A call to action is required to trigger the handling of the URL by your app. For example: ```swift func application(_ app: UIApplication, open url: URL, options: [UIApplication.OpenURLOptionsKey : Any] = [:]) -> Bool { let urlString = url.absoluteString.removingPercentEncoding // Handle urlString return true } ``` ```objc - (BOOL)application:(UIApplication *)application openURL:(NSURL *)url options:(NSDictionary *)options { NSString *urlString = [url.absoluteString stringByRemovingPercentEncoding]; // Handle urlString return YES; } ``` ## Deep linking to app settings You can take advantage of `UIApplicationOpenSettingsURLString` to deep link users to your app's settings from Braze push notifications and in-app messages. To take users from your app into the iOS settings: 1. First, make sure your application is set up for either [scheme-based deep links](#swift_register-a-scheme) or [universal links](#swift_universal-links). 2. Decide on a URI for deep linking to the **Settings** page (for example, `myapp://settings` or `https://www.braze.com/settings`). 3. If you are using custom scheme-based deep links, add the following code to your `application:openURL:options:` method: ```swift func application(_ app: UIApplication, open url: URL, options: [UIApplicationOpenURLOptionsKey : Any] = [:]) -> Bool { let path = url.path if (path == "settings") { UIApplication.shared.openURL(URL(string:UIApplication.openSettingsURLString)!) } return true } ``` ```objc - (BOOL)application:(UIApplication *)app openURL:(NSURL *)url options:(NSDictionary *)options { NSString *path = [url path]; if ([path isEqualToString:@"settings"]) { NSURL *settingsURL = [NSURL URLWithString:UIApplicationOpenSettingsURLString]; [[UIApplication sharedApplication] openURL:settingsURL]; } return YES; } ``` ## Customization options {#customization-options} ### Default WebView customization The `Braze.WebViewController` class displays web URLs opened by the SDK, typically when "Open Web URL Inside App" is selected for a web deep link. You can customize the `Braze.WebViewController` via the [`BrazeDelegate.braze(_:willPresentModalWithContext:)`](https://braze-inc.github.io/braze-swift-sdk/documentation/brazekit/brazedelegate/braze(_:willpresentmodalwithcontext:)-12sqy/) delegate method. ### Linking handling customization The `BrazeDelegate` protocol can be used to customize the handling of URLs such as deep links, web URLs, and universal links. To set the delegate during Braze initialization, set a delegate object on the `Braze` instance. Braze will then call your delegate's implementation of `shouldOpenURL` before handling any URIs. When a push notification or in-app message uses **Open web URL inside mobile app**, Braze passes `context.useWebView == true` on [`Braze.URLContext`](https://braze-inc.github.io/braze-swift-sdk/documentation/brazekit/braze/urlcontext). When the message opens the URL in the system browser instead, `useWebView` is `false`. Inspect `context.useWebView` in `braze(_:shouldOpenURL:)` to branch your custom handling—for example, to open an in-app `WebViewController` only when the campaign requested in-app display. #### Universal links {#universal-links} Braze supports universal links in push notifications, in-app messages, and Content Cards. To enable universal link support, [`configuration.forwardUniversalLinks`](https://braze-inc.github.io/braze-swift-sdk/documentation/brazekit/braze/configuration-swift.class/forwarduniversallinks) must be set to `true`. When enabled, Braze will forward universal links to your app's `AppDelegate` via the [`application:continueUserActivity:restorationHandler:`](https://developer.apple.com/documentation/uikit/uiapplicationdelegate/1623072-application) method. Your application also needs to be set up to handle universal links. Refer to [Apple's documentation](https://developer.apple.com/documentation/xcode/supporting-universal-links-in-your-app) to ensure your application is configured correctly for universal links. **Warning:** Universal link forwarding requires access to the application entitlements. When running the application in a simulator, these entitlements are not directly available and universal links are not forwarded to the system handlers. To add support to simulator builds, you can add the application `.entitlements` file to the _Copy Bundle Resources_ build phase. See [`forwardUniversalLinks`](https://braze-inc.github.io/braze-swift-sdk/documentation/brazekit/braze/configuration-swift.class/forwarduniversallinks) documentation for more details. **Note:** The SDK does not query your domains' `apple-app-site-association` file. It performs the differentiation between universal links and regular URLs by looking at the domain name only. As a result, the SDK does not respect any exclusion rule defined in the `apple-app-site-association` per [Supporting associated domains](https://developer.apple.com/documentation/xcode/supporting-associated-domains). ## Examples ### BrazeDelegate Here's an example using `BrazeDelegate`. For more information, see [Braze Swift SDK reference](https://braze-inc.github.io/braze-swift-sdk/documentation/brazekit/brazedelegate). ```swift func braze(_ braze: Braze, shouldOpenURL context: Braze.URLContext) -> Bool { if context.url.host == "MY-DOMAIN.com" { // Custom handle link here return false } // Let Braze handle links otherwise return true } ``` ```objc - (BOOL)braze:(Braze *)braze shouldOpenURL:(BRZURLContext *)context { if ([[context.url.host lowercaseString] isEqualToString:@"MY-DOMAIN.com"]) { // Custom handle link here return NO; } // Let Braze handle links otherwise return YES; } ``` # Incorporar GIFs em mensagens no aplicativo para o SDK do Braze Source: /docs/pt-br/developer_guide/in_app_messages/gifs/index.md # Incorporar GIFs em mensagens no aplicativo > Aprenda como incorporar GIFs em mensagens no aplicativo para o SDK do Braze. ## About GIFs Braze offers the ability to use a custom image library to display animated GIFs. Although the example below uses [Glide](https://bumptech.github.io/glide/), any image library that supports GIFs is compatible. ## Integrating a custom image library ### Step 1: Creating the image loader delegate The Image Loader delegate must implement the following methods: * [`getInAppMessageBitmapFromUrl()`](https://braze-inc.github.io/braze-android-sdk/kdoc/braze-android-sdk/com.braze.images/-i-braze-image-loader/get-in-app-message-bitmap-from-url.html) * [`getPushBitmapFromUrl()`](https://braze-inc.github.io/braze-android-sdk/kdoc/braze-android-sdk/com.braze.images/-i-braze-image-loader/get-push-bitmap-from-url.html) * [`renderUrlIntoCardView()`](https://braze-inc.github.io/braze-android-sdk/kdoc/braze-android-sdk/com.braze.images/-i-braze-image-loader/render-url-into-card-view.html) * [`renderUrlIntoInAppMessageView()`](https://braze-inc.github.io/braze-android-sdk/kdoc/braze-android-sdk/com.braze.images/-i-braze-image-loader/render-url-into-in-app-message-view.html) * [`setOffline()`](https://braze-inc.github.io/braze-android-sdk/kdoc/braze-android-sdk/com.braze.images/-i-braze-image-loader/set-offline.html) The integration example below is taken from the [Glide integration sample app](https://github.com/braze-inc/braze-android-sdk/tree/master/samples/glide-image-integration) included with the Braze Android SDK. ```java import com.braze.support.BrazeLogger; import com.bumptech.glide.load.resource.gif.GifDrawable; import android.graphics.drawable.Drawable; public class GlideBrazeImageLoader implements IBrazeImageLoader { private static final String TAG = GlideBrazeImageLoader.class.getName(); private RequestOptions mRequestOptions = new RequestOptions(); @Override public void renderUrlIntoCardView(Context context, Card card, String imageUrl, ImageView imageView, BrazeViewBounds viewBounds) { renderUrlIntoView(context, imageUrl, imageView); } @Override public void renderUrlIntoInAppMessageView(Context context, IInAppMessage inAppMessage, String imageUrl, ImageView imageView, BrazeViewBounds viewBounds) { renderUrlIntoView(context, imageUrl, imageView); } @Override public Bitmap getPushBitmapFromUrl(Context context, Bundle extras, String imageUrl, BrazeViewBounds viewBounds) { return getBitmapFromUrl(context, imageUrl, viewBounds); } @Override public Bitmap getInAppMessageBitmapFromUrl(Context context, IInAppMessage inAppMessage, String imageUrl, BrazeViewBounds viewBounds) { return getBitmapFromUrl(context, imageUrl, viewBounds); } private void renderUrlIntoView(Context context, String imageUrl, ImageView imageView) { try { final Drawable drawable = Glide.with(context) .load(imageUrl) .apply(mRequestOptions) .submit() .get(); imageView.post(() -> { imageView.setImageDrawable(drawable); if (drawable instanceof GifDrawable) { ((GifDrawable) drawable).start(); } }); } catch (Exception e) { BrazeLogger.e(TAG, "Failed to render URL into view: " + imageUrl, e); } } private Bitmap getBitmapFromUrl(Context context, String imageUrl, BrazeViewBounds viewBounds) { try { return Glide.with(context) .asBitmap() .apply(mRequestOptions) .load(imageUrl).submit().get(); } catch (Exception e) { Log.e(TAG, "Failed to retrieve bitmap at url: " + imageUrl, e); } return null; } @Override public void setOffline(boolean isOffline) { // If the loader is offline, then we should only be retrieving from the cache mRequestOptions = mRequestOptions.onlyRetrieveFromCache(isOffline); } } ``` ```kotlin import com.braze.support.BrazeLogger import com.bumptech.glide.load.resource.gif.GifDrawable class GlideBrazeImageLoader : IBrazeImageLoader { companion object { private val TAG = GlideBrazeImageLoader::class.qualifiedName } private var mRequestOptions = RequestOptions() override fun renderUrlIntoCardView(context: Context, card: Card, imageUrl: String, imageView: ImageView, viewBounds: BrazeViewBounds) { renderUrlIntoView(context, imageUrl, imageView) } override fun renderUrlIntoInAppMessageView(context: Context, inAppMessage: IInAppMessage, imageUrl: String, imageView: ImageView, viewBounds: BrazeViewBounds) { renderUrlIntoView(context, imageUrl, imageView) } override fun getPushBitmapFromUrl(context: Context, extras: Bundle, imageUrl: String, viewBounds: BrazeViewBounds): Bitmap? { return getBitmapFromUrl(context, imageUrl, viewBounds) } override fun getInAppMessageBitmapFromUrl(context: Context, inAppMessage: IInAppMessage, imageUrl: String, viewBounds: BrazeViewBounds): Bitmap? { return getBitmapFromUrl(context, imageUrl, viewBounds) } private fun renderUrlIntoView(context: Context, imageUrl: String, imageView: ImageView) { try { val drawable = Glide.with(context) .load(imageUrl) .apply(mRequestOptions) .submit() .get() imageView.post { imageView.setImageDrawable(drawable) if (drawable is GifDrawable) { drawable.start() } } } catch (e: Exception) { BrazeLogger.e(TAG, "Failed to render URL into view: $imageUrl", e) } } private fun getBitmapFromUrl(context: Context, imageUrl: String, viewBounds: BrazeViewBounds): Bitmap? { try { return Glide.with(context) .asBitmap() .apply(mRequestOptions) .load(imageUrl).submit().get() } catch (e: Exception) { Log.e(TAG, "Failed to retrieve bitmap at url: $imageUrl", e) } return null } override fun setOffline(isOffline: Boolean) { // If the loader is offline, then we should only be retrieving from the cache mRequestOptions = mRequestOptions.onlyRetrieveFromCache(isOffline) } } ``` ### Fixing image loading for Android SDK 36.0.0 and later In Android SDK 36.0.0 and later, `displayInAppMessage()` is a `suspend` function. This means `renderUrlIntoInAppMessageView()` runs on a background thread instead of the main thread. If your custom image loader calls `Glide.into(imageView)` in `renderUrlIntoInAppMessageView()`, your app can fail with "You must call this method on the main thread." To avoid this: 1. Load the image on the background thread with `submit().get()`. 2. Post the UI update to the main thread with `imageView.post { ... }`. 3. If the loaded result is a GIF drawable, start the animation after setting it on the view. This separates image loading from UI rendering, and keeps your custom image loader compatible with Android SDK 36.0.0 and later. This guidance applies to Android custom image loaders. Web in-app messages support GIFs out of the box. The following Kotlin sample uses placeholder values to show this pattern: ```kotlin private const val TAG = "SampleGlideLoader" private const val glideBrazeImageLoaderTag = "sample-loader" private fun renderUrlIntoView( context: Context, imageUrl: String, imageView: ImageView ) { try { val drawable: Drawable = Glide.with(context) .load(imageUrl) .apply(mRequestOptions) .submit() .get() imageView.post { imageView.setImageDrawable(drawable) if (drawable is GifDrawable) { drawable.start() } } } catch (e: Exception) { Log.e(TAG, "$glideBrazeImageLoaderTag renderUrlIntoView failed: url=$imageUrl", e) } } ``` ### Step 2: Setting the image loader delegate The Braze SDK will use any custom image loader set with [`IBrazeImageLoader`](https://braze-inc.github.io/braze-android-sdk/kdoc/braze-android-sdk/com.braze.images/-i-braze-image-loader/index.html). We recommend setting the custom image loader in a custom application subclass: ```java public class GlideIntegrationApplication extends Application { @Override public void onCreate() { super.onCreate(); Braze.getInstance(context).setImageLoader(new GlideBrazeImageLoader()); } } ``` ```kotlin class GlideIntegrationApplication : Application() { override fun onCreate() { super.onCreate() Braze.getInstance(context).imageLoader = GlideBrazeImageLoader() } } ``` ## Custom Image Loading with Jetpack Compose To override image loading with Jetpack Compose, you can pass in a value to [`imageComposable`](https://braze-inc.github.io/braze-android-sdk/kdoc/braze-android-sdk/com.braze.jetpackcompose.contentcards.styling/-content-card-styling/index.html#-808910455%2FProperties%2F-1725759721). This function will take a `Card` and render the image and the modifiers needed. Alternatively, you can use `customCardComposer` of `ContentCardsList` to render the entire card. In the following example, Glide's Compose library is used for the cards listed in the `imageComposable` function: ```kotlin ContentCardsList( cardStyle = ContentCardStyling( imageComposable = { card -> when (card.cardType) { CardType.CAPTIONED_IMAGE -> { val captionedImageCard = card as CaptionedImageCard GlideImage( modifier = Modifier .fillMaxWidth() .wrapContentHeight() .run { if (captionedImageCard.aspectRatio > 0) { aspectRatio(captionedImageCard.aspectRatio) } else { this } }, contentScale = ContentScale.Crop, model = captionedImageCard.url, loading = placeholder(R.drawable.pushpin), contentDescription = "" ) } CardType.IMAGE -> { val imageOnlyCard = card as ImageOnlyCard GlideImage( modifier = Modifier .fillMaxWidth() .run { if (imageOnlyCard.aspectRatio > 0) { aspectRatio(imageOnlyCard.aspectRatio) } else { this } }, contentScale = ContentScale.Crop, model = imageOnlyCard.url, loading = placeholder(R.drawable.pushpin), contentDescription = "" ) } CardType.SHORT_NEWS -> { val shortNews = card as ShortNewsCard GlideImage( modifier = Modifier .width(100.dp) .height(100.dp), model = shortNews.url, loading = placeholder(R.drawable.pushpin), contentDescription = "" ) } else -> Unit } } ) ) ``` ## Prerequisites Before you can use this feature, you'll need to [integrate the Swift Braze SDK](https://www.braze.com/docs/pt-br/pt-br/developer_guide/sdk_integration/?sdktab=swift). ## Integrating a custom image library ### Step 1: Integrate SDWebImage Integrate the [SDWebImage repository](https://github.com/SDWebImage/SDWebImage) into your Xcode project. ### Step 2: Create a new Swift file In your Xcode project, create a new file named `SDWebImageGIFViewProvider.swift` and import the following: ```swift import UIKit import BrazeUI import SDWebImage ``` ### Step 3: Add `GIFViewProvider` Next, add our sample SDWebImage [`GIFViewProvider`](https://braze-inc.github.io/braze-swift-sdk/documentation/brazeui/gifviewprovider/). Your file should be similar to the following: ```swift import UIKit import BrazeUI import SDWebImage extension GIFViewProvider { /// A GIF view provider using [SDWebImage](https://github.com/SDWebImage/SDWebImage) as a /// rendering library. public static let sdWebImage = Self( view: { SDAnimatedImageView(image: image(for: $0)) }, updateView: { ($0 as? SDAnimatedImageView)?.image = image(for: $1) } ) private static func image(for url: URL?) -> UIImage? { guard let url else { return nil } return url.pathExtension == "gif" ? SDAnimatedImage(contentsOfFile: url.path) : UIImage(contentsOfFile: url.path) } } ``` ### Step 4: Modify your `AppDelegate.swift` In your project's `AppDelegate.swift`, add GIF support to your `BrazeUI` components using `GIFViewProvider`. Your file should be similar to the following: ```swift import UIKit import BrazeKit import BrazeUI @main class AppDelegate: UIResponder, UIApplicationDelegate { static var braze: Braze? = nil func application( _ application: UIApplication, didFinishLaunchingWithOptions launchOptions: [UIApplication.LaunchOptionsKey: Any]? ) -> Bool { /* ... */ GIFViewProvider.shared = .sdWebImage return true } } ``` # Registrar dados da mensagem no app através do SDK Braze Source: /docs/pt-br/developer_guide/in_app_messages/logging_message_data/index.md # Registrar dados da mensagem no app > Aprenda como registrar dados de mensagem no app (IAM) através do SDK Braze. ## Prerequisites Before you can use this feature, you'll need to [integrate the Web Braze SDK](https://www.braze.com/docs/pt-br/pt-br/developer_guide/sdk_integration/?sdktab=web). ## Logging message data Logging in-app message [impressions](https://js.appboycdn.com/web-sdk/latest/doc/modules/braze.html#loginappmessageimpression) and [clicks](https://js.appboycdn.com/web-sdk/latest/doc/modules/braze.html#loginappmessagebuttonclick) is performed automatically when you use the `showInAppMessage` or `automaticallyShowInAppMessage` method. If you do not use either method and opt to manually display the message using your own UI code, use the following methods to log analytics: ```javascript // Registers that a user has viewed an in-app message with the Braze server. braze.logInAppMessageImpression(inAppMessage); // Registers that a user has clicked on the specified in-app message with the Braze server. braze.logInAppMessageClick(inAppMessage); // Registers that a user has clicked a specified in-app message button with the Braze server. braze.logInAppMessageButtonClick(button, inAppMessage); // Registers that a user has clicked on a link in an HTML in-app message with the Braze server. braze.logInAppMessageHtmlClick(inAppMessage, buttonId?, url?) ``` ## Prerequisites Before you can use this feature, you'll need to [integrate the Flutter Braze SDK](https://www.braze.com/docs/pt-br/pt-br/developer_guide/sdk_integration/?sdktab=flutter). ## Logging message data To log analytics using your `BrazeInAppMessage`, pass the instance into the desired analytics function: - `logInAppMessageClicked` - `logInAppMessageImpression` - `logInAppMessageButtonClicked` (along with the button index) For example: ```dart // Log a click braze.logInAppMessageClicked(inAppMessage); // Log an impression braze.logInAppMessageImpression(inAppMessage); // Log button index `0` being clicked braze.logInAppMessageButtonClicked(inAppMessage, 0); ``` ## Accessing message data To access in-app message data in your Flutter app, the `BrazePlugin` supports sending in-app message data using [Dart Streams](https://dart.dev/tutorials/language/streams). The `BrazeInAppMessage` object supports a subset of fields available in the native model objects, including `uri`, `message`, `header`, `buttons`, `extras`, and more. ### Listen for in-app message data in the Dart layer To receive in-app message data in the Dart layer, use the code below to create a `StreamSubscription` and call `braze.subscribeToInAppMessages()`. Remember to `cancel()` the stream subscription when it is no longer needed. ```dart // Create stream subscription StreamSubscription inAppMessageStreamSubscription; inAppMessageStreamSubscription = braze.subscribeToInAppMessages((BrazeInAppMessage inAppMessage) { // Handle in-app messages } // Cancel stream subscription inAppMessageStreamSubscription.cancel(); ``` For an example, see [main.dart](https://github.com/braze-inc/braze-flutter-sdk/blob/master/example/lib/main.dart) in the Braze Flutter SDK sample application. ### Forward in-app message data from the native layer In-app message data is automatically forwarded from both the Android and iOS native layers. No additional setup is required. If you're using Flutter SDK 17.1.0 or earlier, in-app message data forwarding from the iOS native layer requires manual setup. Your application likely contains one of the following. To migrate to Flutter SDK 18.0.0, remove the `BrazePlugin.processInAppMessage(_:)` call—data forwarding is now handled automatically. Remove the `BrazePlugin.processInAppMessage(_:)` call from your [`willPresent` delegate implementation](https://braze-inc.github.io/braze-swift-sdk/documentation/brazeui/brazeinappmessageuidelegate/inappmessage(_:willpresent:view:)-4pzvv). Remove the `BrazePlugin.processInAppMessage(message)` call from your custom presenter's [`present(message:)`](https://braze-inc.github.io/braze-swift-sdk/documentation/brazeui/brazeinappmessageui/present(message:)-f2ra) implementation: ```swift class CustomInAppMessagePresenter: BrazeInAppMessageUI { override func present(message: Braze.InAppMessage) { // Pass in-app message data to the Dart layer. BrazePlugin.processInAppMessage(message) // If you want the default UI to display the in-app message. super.present(message: message) } } ``` ### Replaying the callback for in-app messages (optional) To store any in-app messages triggered before the callback is available and replay them after it is set, add the following entry to the `customConfigs` map when initializing the `BrazePlugin`: ```dart BrazePlugin braze = new BrazePlugin(customConfigs: {replayCallbacksConfigKey: true}); ``` ## Prerequisites Before you can use this feature, you'll need to [integrate the React Native Braze SDK](https://www.braze.com/docs/pt-br/pt-br/developer_guide/sdk_integration/?sdktab=react%20native). ## Methods for logging You can use these methods by passing your `BrazeInAppMessage` instance to log analytics and perform actions: | Method | Description | | --------------------------------------------------------- | ------------------------------------------------------------------------------------- | | `logInAppMessageClicked(inAppMessage)` | Logs a click for the provided in-app message data. | | `logInAppMessageImpression(inAppMessage)` | Logs an impression for the provided in-app message data. | | `logInAppMessageButtonClicked(inAppMessage, buttonId)` | Logs a button click for the provided in-app message data and button ID. | | `hideCurrentInAppMessage()` | Dismisses the currently displayed in-app message. | | `performInAppMessageAction(inAppMessage)` | Performs the action for an in-app message. | | `performInAppMessageButtonAction(inAppMessage, buttonId)` | Performs the action for an in-app message button. | {: .reset-td-br-1 .reset-td-br-2 aria-label="Methods for logging" } ## Handling message data In most cases, you can use the `Braze.addListener` method to register event listeners to handle data coming from in-app messages. Additionally, you can access the in-app message data in the JavaScript layer by calling the `Braze.subscribeToInAppMessage` method to have the SDKs publish an `inAppMessageReceived` event when an in-app message is triggered. Pass a callback to this method to execute your own code when the in-app message is triggered and received by the listener. To customize how message data is handled, refer to the following implementation examples: To enhance the default behavior, or if you don't have access to customize the native iOS or Android code, we recommend that you disable the default UI while still receiving in-app message events from Braze. To disable the default UI, pass `false` to the `Braze.subscribeToInAppMessage` method and use the in-app message data to construct your own message in JavaScript. Note that you will need to manually log analytics on your messages if you choose to disable the default UI. ```javascript import Braze from "@braze/react-native-sdk"; // Option 1: Listen for the event directly via `Braze.addListener`. // // You may use this method to accomplish the same thing if you don't // wish to make any changes to the default Braze UI. Braze.addListener(Braze.Events.IN_APP_MESSAGE_RECEIVED, (event) => { console.log(event.inAppMessage); }); // Option 2: Call `subscribeToInAppMessage`. // // Pass in `false` to disable the automatic display of in-app messages. Braze.subscribeToInAppMessage(false, (event) => { console.log(event.inAppMessage); // Use `event.inAppMessage` to construct your own custom message UI. }); ``` To include more advanced logic to determine whether or not to show an in-app message using the built-in UI, implement in-app messages through the native layer. **Warning:** Since this is an advanced customization option, note that overriding the default Braze implementation will also nullify the logic to emit in-app message events to your JavaScript listeners. If you wish to still use `Braze.subscribeToInAppMessage` or `Braze.addListener` as described in [Accessing in-app message data](#accessing-in-app-message-data), you will need to handle publishing the events yourself. Implement the `IInAppMessageManagerListener` as described in our Android article on [Custom Manager Listener](https://www.braze.com/docs/pt-br/pt-br/developer_guide/in_app_messages/customization/?sdktab=android#android_setting-custom-manager-listeners). In your `beforeInAppMessageDisplayed` implementation, you can access the `inAppMessage` data, send it to the JavaScript layer, and decide to show or not show the native message based on the return value. For more on these values, see our [Android documentation](https://www.braze.com/docs/pt-br/pt-br/developer_guide/in_app_messages/). ```java // In-app messaging @Override public InAppMessageOperation beforeInAppMessageDisplayed(IInAppMessage inAppMessage) { WritableMap parameters = new WritableNativeMap(); parameters.putString("inAppMessage", inAppMessage.forJsonPut().toString()); getReactNativeHost() .getReactInstanceManager() .getCurrentReactContext() .getJSModule(DeviceEventManagerModule.RCTDeviceEventEmitter.class) .emit("inAppMessageReceived", parameters); // Note: return InAppMessageOperation.DISCARD if you would like // to prevent the Braze SDK from displaying the message natively. return InAppMessageOperation.DISPLAY_NOW; } ``` ### Overriding the default UI delegate By default, [`BrazeInAppMessageUI`](https://braze-inc.github.io/braze-swift-sdk/documentation/brazeui/brazeinappmessageui/) is created and assigned when you initialize the `braze` instance. `BrazeInAppMessageUI` is an implementation of the [`BrazeInAppMessagePresenter`](https://braze-inc.github.io/braze-swift-sdk/documentation/brazekit/brazeinappmessagepresenter) protocol and comes with a `delegate` property that can be used to customize the handling of in-app messages that have been received. 1. Implement the `BrazeInAppMessageUIDelegate` delegate as described in [our iOS article here](https://braze-inc.github.io/braze-swift-sdk/tutorials/braze/c1-inappmessageui). 2. In the `inAppMessage(_:displayChoiceForMessage:)` delegate method, you can access the `inAppMessage` data, send it to the JavaScript layer, and decide to show or not show the native message based on the return value. For more details on these values, see our [iOS documentation](https://braze-inc.github.io/braze-swift-sdk/documentation/brazeui/brazeinappmessageuidelegate/). ```objc - (enum BRZInAppMessageUIDisplayChoice)inAppMessage:(BrazeInAppMessageUI *)ui displayChoiceForMessage:(BRZInAppMessageRaw *)message { // Convert the message to a JavaScript representation. NSData *inAppMessageData = [message json]; NSString *inAppMessageString = [[NSString alloc] initWithData:inAppMessageData encoding:NSUTF8StringEncoding]; NSDictionary *arguments = @{ @"inAppMessage" : inAppMessageString }; // Send to JavaScript. [self sendEventWithName:@"inAppMessageReceived" body:arguments]; // Note: Return `BRZInAppMessageUIDisplayChoiceDiscard` if you would like // to prevent the Braze SDK from displaying the message natively. return BRZInAppMessageUIDisplayChoiceNow; } ``` To use this delegate, assign it to `brazeInAppMessagePresenter.delegate` after initializing the `braze` instance. **Note:** `BrazeUI` can only be imported in Objective-C or Swift. If you are using Objective-C++, you will need to handle this in a separate file. ```objc @import BrazeUI; - (BOOL)application:(UIApplication *)application didFinishLaunchingWithOptions:(NSDictionary *)launchOptions { BRZConfiguration *configuration = [[BRZConfiguration alloc] initWithApiKey:apiKey endpoint:endpoint]; Braze *braze = [BrazeReactBridge initBraze:configuration]; ((BrazeInAppMessageUI *)braze.inAppMessagePresenter).delegate = [[CustomDelegate alloc] init]; AppDelegate.braze = braze; } ``` ### Overriding the default native UI If you wish to fully customize the presentation of your in-app messages at the native iOS layer, conform to the [`BrazeInAppMessagePresenter`](https://braze-inc.github.io/braze-swift-sdk/documentation/brazekit/brazeinappmessagepresenter) protocol and assign your custom presenter following the sample below: ```objc BRZConfiguration *configuration = [[BRZConfiguration alloc] initWithApiKey:apiKey endpoint:endpoint]; Braze *braze = [BrazeReactBridge initBraze:configuration]; braze.inAppMessagePresenter = [[MyCustomPresenter alloc] init]; AppDelegate.braze = braze; ``` ## Prerequisites Before you can use this feature, you'll need to [integrate the Android Braze SDK](https://www.braze.com/docs/pt-br/pt-br/developer_guide/sdk_integration/?sdktab=android). ## Logging message data You will need to make sure certain functions are called to handle the analytics for your campaign. ### Displayed messages When a message is displayed or seen, log an impression: ```brightscript LogInAppMessageImpression(in_app_message.id, brazetask) ``` ### Clicked messages Once a user clicks on the message, log a click and then process `in_app_message.click_action`: ```brightscript LogInAppMessageClick(in_app_message.id, brazetask) ``` ### Clicked buttons If the user clicks on a button, log the button click and then process `inappmessage.buttons[selected].click_action`: ```brightscript LogInAppMessageButtonClick(inappmessage.id, inappmessage.buttons[selected].id, brazetask) ``` ### After processing a message After processing an in-app message, you should clear the field: ```brightscript m.BrazeTask.BrazeInAppMessage = invalid ``` ## Subscribing to in-app messages You may register Unity game objects to be notified of incoming in-app messages. We recommend setting game object listeners from the Braze configuration editor. In the configuration editor, listeners must be set separately for Android and iOS. If you need to configure your game object listener at runtime, use `AppboyBinding.ConfigureListener()` and specify `BrazeUnityMessageType.IN_APP_MESSAGE`. ## Parsing messages Incoming `string` messages received in your in-app message game object callback can be parsed into our pre-supplied model objects for convenience. Use `InAppMessageFactory.BuildInAppMessage()` to parse your in-app message. The resulting object will either be an instance of [`IInAppMessage.cs`](https://github.com/braze-inc/braze-unity-sdk/blob/18cb8ee89f1841c576eb954793edb6e06f9130b4/Assets/Plugins/Appboy/Models/InAppMessage/IInAppMessage.cs) or [`IInAppMessageImmersive.cs`](https://github.com/braze-inc/braze-unity-sdk/blob/18cb8ee89f1841c576eb954793edb6e06f9130b4/Assets/Plugins/Appboy/Models/InAppMessage/IInAppMessageImmersive.cs) depending on its type. ```csharp // Automatically logs a button click, if present. void InAppMessageReceivedCallback(string message) { IInAppMessage inApp = InAppMessageFactory.BuildInAppMessage(message); if (inApp is IInAppMessageImmersive) { IInAppMessageImmersive inAppImmersive = inApp as IInAppMessageImmersive; if (inAppImmersive.Buttons != null && inAppImmersive.Buttons.Count > 0) { inAppImmersive.LogButtonClicked(inAppImmersive.Buttons[0].ButtonID); } } } ``` ## Logging message data Clicks and impressions must be manually logged for in-app messages not displayed directly by Braze. Use `LogClicked()` and `LogImpression()` on [`IInAppMessage`](https://github.com/braze-inc/braze-unity-sdk/blob/18cb8ee89f1841c576eb954793edb6e06f9130b4/Assets/Plugins/Appboy/Models/InAppMessage/IInAppMessage.cs) to log clicks and impressions on your message. Use `LogButtonClicked(int buttonID)` on [`IInAppMessageImmersive`](https://github.com/braze-inc/braze-unity-sdk/blob/18cb8ee89f1841c576eb954793edb6e06f9130b4/Assets/Plugins/Appboy/Models/InAppMessage/IInAppMessageImmersive.cs) to log button clicks. Note that buttons are represented as lists of[`InAppMessageButton`](https://github.com/braze-inc/braze-unity-sdk/blob/18cb8ee89f1841c576eb954793edb6e06f9130b4/Assets/Plugins/Appboy/Models/InAppMessage/InAppMessageButton.cs) instances, each of which contains a `ButtonID`. # Envie uma mensagem de teste para o SDK do Braze Source: /docs/pt-br/developer_guide/in_app_messages/sending_test_messages/index.md # Sending test messages > Before sending out a messaging campaign to your users, you may want to test it to make sure it looks right and operates in the intended manner. You can use the dashboard to create and send test messages with push notifications, in-app messages (IAM), or email. ## Sending a test message ### Step 1: Create a designated test segment After you set up a test segment, you can use it to test any of your Braze messaging channels. When set up correctly, this only needs to be done a single time. To set up a test segment, go to **Segments** and create a new segment. Select **Add Filter**, then choose a one of the test filters. ![A Braze test campaign displaying the filters available in the targeting step.](https://www.braze.com/docs/pt-br/pt-br/assets/img_archive/testmessages1.png?c440e858d187b30c92b316dfa12b9774) With test filters, you can ensure that only users with a specific email address or [external user ID](https://www.braze.com/docs/pt-br/pt-br/developer_guide/platform_integration_guides/swift/analytics/setting_user_ids/#setting-user-ids) are sent the test message. ![A dropdown menu displaying several filters listed under a heading that reads Testing](https://www.braze.com/docs/pt-br/pt-br/assets/img_archive/testmessages2.png?8c289defede0c6ba588c9b8ba8d0c9f5) Both email address and external user ID filters offer the following options: | Operator | Description | |------------------|--------------------------------------------------------------------------------------------------------------------------------| | `equals` | This will look for an exact match of the email or user ID that you provide. Use this if you only want to send the test campaigns to devices associated with a single email or user ID. | | `does not equal` | Use this if you want to exclude a particular email or user ID from test campaigns. | | `matches` | This will find users that have email addresses or user IDs that match part of the search term you provide. You could use this to find only the users that have an `@yourcompany.com` address, allowing you to send messages to everyone on your team. | {: .reset-td-br-1 .reset-td-br-2 aria-label="Step 1: Create a designated test segment a class="margin-fix" name="test-segment"/a" } You can select multiple specific emails using the "`matches`" option and separating the email addresses with a | character. For example: "`matches`" "`email1@braze.com` | `email2@braze.com`". You can also combine multiple operators together. For example, the test segment could include an email address filter that "`matches`" "`@braze.com`" and another filter that "`does not equal`" "`sales@braze.com`". After adding the testing filters to your test segment, you can verify it's working by selecting **Preview** or by selecting **Settings** > **CSV Export All User Data** to export that segment's user data to a CSV file. ![A section of a Braze campaign titled Segment Details](https://www.braze.com/docs/pt-br/pt-br/assets/img_archive/testmessages3.png?78e031a18aad06f510fd2ac4946bf7c5) **Note:** Exporting the segment's User Data to a CSV file is the most accurate verification method, as the preview will only show a sample of your users and may not include all users. ### Step 2: Send the message You can send a message using the Braze dashboard or the command line. To send test push notifications or in-app messages, you need to target your previously created test segment. Begin by creating your campaign and following the usual steps. When you reach the **Target Audiences** step, select your test segment from the dropdown menu. ![A Braze test campaign displaying the segments available in the targeting step.](https://www.braze.com/docs/pt-br/pt-br/assets/img_archive/test_segment.png?25ae32cc99d02e6dcdd9b66a0adf75e4) Confirm your campaign and launch it to test your push notification and in-app messages. **Note:** Be sure to select **Allow users to become re-eligible to receive campaign** under the **Schedule** portion of the campaign composer if you intend to use a single campaign to send a test message to yourself more than once. If you're only testing email messages, you do not necessarily have to set up a test segment. In the first step of the campaign composer where you compose your campaign's email message, click **Send Test** and enter the email address to which you wish to send a test email. ![A Braze campaign with the Test Send tab selected](https://www.braze.com/docs/pt-br/pt-br/assets/img_archive/testmessages45.png?883cb58cd3adf2e8315817db896b7914) **Tip:** You can also enable or disable [TEST (or SEED)](https://www.braze.com/docs/pt-br/pt-br/user_guide/administrative/app_settings/email_settings/#append-email-subject-lines) being appended on your test messages. Alternatively, you can send a single notification using cURL and the [Braze Messaging API](https://www.braze.com/docs/pt-br/pt-br/api/endpoints/messaging/). Note that these examples make a request using the `US-01` instance. To find out yours, refer to [API endpoints](https://www.braze.com/docs/pt-br/pt-br/api/basics/#endpoints). ```bash curl -X POST -H "Content-Type: application/json" -H "Authorization: Bearer {BRAZE_API_KEY}" -d '{ "external_user_ids":["EXTERNAL_USER_ID"], "messages": { "android_push": { "title":"Test push title", "alert":"Test push", "extra":{ "CUSTOM_KEY":"CUSTOM_VALUE" } } } }' https://rest.iad-01.braze.com/messages/send ``` ```bash curl -X POST -H "Content-Type: application/json" -H "Authorization: Bearer {BRAZE_API_KEY}" -d '{ "external_user_ids":["EXTERNAL_USER_ID"], "messages": { "apple_push": { "alert": "Test push", "extra": { "CUSTOM_KEY" :"CUSTOM_VALUE" } } } }' https://rest.iad-01.braze.com/messages/send ``` ```bash curl -X POST -H "Content-Type: application/json" -H "Authorization: Bearer {BRAZE_API_KEY}" -d '{ "external_user_ids":["EXTERNAL_USER_ID"], "messages": { "kindle_push": { "title":"Test push title", "alert":"Test push", "extra":{ "CUSTOM_KEY":"CUSTOM_VALUE" } } } }' https://rest.iad-01.braze.com/messages/send ``` Replace the following: | Placeholder | Description | |---------------------|-----------------------------------------------------------| | `BRAZE_API_KEY` | Your Braze API key used for authentication. In Braze, go to **Settings** > **API Keys** to locate your key. | | `EXTERNAL_USER_ID` | The external user ID used to send your message to a specific user. In Braze, go to **Audience** > **Search users**, then search for a user. | | `CUSTOM_KEY` | (Optional) A custom key for additional data. | | `CUSTOM_VALUE` | (Optional) A custom value assigned to your custom key. | {: .reset-td-br-1 .reset-td-br-2 aria-label="Step 2: Send the message" } ## Test limitations There are a few situations where test messages don't have complete feature parity with launching a campaign or Canvas to a real set of users. In these instances, to validate this behavior, you should launch the campaign or Canvas to a limited set of test users. - Viewing the Braze [preference center](https://www.braze.com/docs/pt-br/pt-br/user_guide/message_building_by_channel/email/managing_user_subscriptions/#subscription-groups) from **Test Messages** will cause the submit button to be grayed out. - The list-unsubscribe header is not included in emails sent by the test message functionality. - For in-app messages and Content Cards, the target user must have a push token for the target device. # Tutoriais Source: /docs/pt-br/developer_guide/in_app_messages/tutorials/index.md
# Tutorial: Exibindo mensagens no app condicionalmente Source: /docs/pt-br/developer_guide/in_app_messages/tutorials/conditionally_displaying_messages/index.md # Tutorial: Exibindo mensagens no app condicionalmente > Siga o exemplo de código neste tutorial para exibir mensagens no app condicionalmente usando o SDK do Braze. ## Prerequisites Before you can use this feature, you'll need to [integrate the Web Braze SDK](https://www.braze.com/docs/pt-br/pt-br/developer_guide/sdk_integration/?sdktab=web). No entanto, nenhuma configuração adicional é necessária. ## Exibindo mensagens no app condicionalmente para Web **Important:** We're piloting this new tutorial format. [Tell us what you think](https://docs.google.com/forms/d/e/1FAIpQLSe_5uhWM7eXXk9F_gviO_pvA4rkYO3WA9B6tNJZ3TY91md5bw/viewform?usp=pp_url&entry.569173304=General+Feedback) — your feedback helps us improve future guides. ```js file=index.js import * as braze from "@braze/web-sdk"; // Remove any calls to `braze.automaticallyShowInAppMessages()` braze.initialize("YOUR-API-KEY", { baseUrl: "YOUR-ENDPOINT", enableLogging: true, }); braze.subscribeToInAppMessage(function (message) { if ( location.pathname === "/checkout" || document.getElementById("#checkout") ) { // do not show the message } else { braze.showInAppMessage(message); } }); ``` !!etapa linhas-index.js=2 #### 1\. Remover chamadas para `automaticallyShowInAppMessages()` Remova qualquer chamada para [`automaticallyShowInAppMessages()`](https://js.appboycdn.com/web-sdk/latest/doc/modules/braze.html#automaticallyshowinappmessages), pois elas substituirão qualquer lógica personalizada que você implemente depois. !!etapa linhas-index.js=6 #### 2\. Ativar depuração (opcional) Para facilitar a solução de problemas durante o desenvolvimento, considere ativar a depuração. !!etapa linhas-index.js=9-18 #### 3\. Inscreva-se para atualizações de mensagens no app Registre um retorno de chamada com [`subscribeToInAppMessage(callback)`](https://js.appboycdn.com/web-sdk/latest/doc/modules/braze.html#subscribetoinappmessage) para receber um `message` sempre que uma mensagem no app for acionada. !!etapa linhas-index.js=10-13 #### 4\. Criar lógica condicional Crie lógica personalizada para controlar quando as mensagens são exibidas. Neste exemplo, a lógica verifica se a URL contém `"checkout"` ou se um elemento `#checkout` existe na página. !!etapa linhas-index.js=16 #### 5\. Exibir mensagens com `showInAppMessage` Para exibir a mensagem, chame [`showInAppMessage(message)`](https://js.appboycdn.com/web-sdk/latest/doc/modules/braze.html#showinappmessage). Se omitido, a mensagem será ignorada. ## Prerequisites Before you can use this feature, you'll need to [integrate the Android Braze SDK](https://www.braze.com/docs/pt-br/pt-br/developer_guide/sdk_integration/?sdktab=android). Você também precisará [ativar mensagens no app para Android](https://www.braze.com/docs/pt-br/pt-br/developer_guide/in_app_messages/?sdktab=android#android_enabling-in-app-messages). ## Exibição condicional de mensagens no app para Android **Important:** We're piloting this new tutorial format. [Tell us what you think](https://docs.google.com/forms/d/e/1FAIpQLSe_5uhWM7eXXk9F_gviO_pvA4rkYO3WA9B6tNJZ3TY91md5bw/viewform?usp=pp_url&entry.569173304=General+Feedback) — your feedback helps us improve future guides. ```kotlin file=MainApplication.kt import android.app.Application import com.braze.Braze import com.braze.support.BrazeLogger import com.braze.configuration.BrazeConfig import com.braze.ui.inappmessage.BrazeInAppMessageManager import com.braze.BrazeActivityLifecycleCallbackListener import com.braze.ui.inappmessage.listeners.IInAppMessageManagerListener import com.braze.models.inappmessage.IInAppMessage import com.braze.ui.inappmessage.InAppMessageOperation import android.util.Log class MyApplication : Application() { override fun onCreate() { super.onCreate() // Enable verbose Braze SDK logs BrazeLogger.logLevel = Log.VERBOSE // Initialize Braze val brazeConfig = BrazeConfig.Builder() .setApiKey("YOUR-API-KEY") .setCustomEndpoint("YOUR-ENDPOINT") .build() Braze.configure(this, brazeConfig) registerActivityLifecycleCallbacks( BrazeActivityLifecycleCallbackListener() ) // Set up in-app message listener BrazeInAppMessageManager.getInstance().setCustomInAppMessageManagerListener(object : IInAppMessageManagerListener { override fun beforeInAppMessageDisplayed(inAppMessage: IInAppMessage): InAppMessageOperation { // Check if we should show the message val shouldShow = inAppMessage.extras["should_display_message"] == "true" return if (shouldShow) { // Show the message using Braze's UI InAppMessageOperation.DISPLAY_NOW } else { // Discard the message (or we could also create our own UI using KVP values) InAppMessageOperation.DISCARD } } }) } } ``` !!etapa linhas-MainApplication.kt=17 #### 1\. Ativar depuração (opcional) Para facilitar a solução de problemas durante o desenvolvimento, considere ativar a depuração. !!etapa linhas-MainApplication.kt=26-28 #### 2\. Registrar retornos de chamada do ciclo de vida da atividade Registre o listener padrão do Braze para gerenciar o ciclo de vida da mensagem no app. !!etapa linhas-MainApplication.kt=30-44 #### 3\. Configure um listener de mensagem no app Use `BrazeInAppMessageManager` para definir um listener personalizado que intercepta mensagens antes de serem exibidas. !!etapa linhas-MainApplication.kt=34-42 #### 4\. Criar lógica condicional Use lógica personalizada para controlar o tempo de exibição da mensagem. Neste exemplo, a lógica personalizada verifica se o extra `should_display_message` está definido como `"true"`. !!etapa linhas-MainApplication.kt=38,41 #### 5\. Retorne ou descarte a mensagem Retorne um `InAppMessageOperation` com `DISPLAY_NOW` para exibir a mensagem, ou com `DISCARD` para suprimir. ## Prerequisites Before you can use this feature, you'll need to [integrate the Swift Braze SDK](https://www.braze.com/docs/pt-br/pt-br/developer_guide/sdk_integration/?sdktab=swift). Você também precisará [ativar mensagens no app para Swift](https://www.braze.com/docs/pt-br/pt-br/developer_guide/in_app_messages/?sdktab=swift#swift_enabling-in-app-messages). ## Exibição condicional de mensagens no app para Swift **Important:** We're piloting this new tutorial format. [Tell us what you think](https://docs.google.com/forms/d/e/1FAIpQLSe_5uhWM7eXXk9F_gviO_pvA4rkYO3WA9B6tNJZ3TY91md5bw/viewform?usp=pp_url&entry.569173304=General+Feedback) — your feedback helps us improve future guides. ```swift file=AppDelegate.swift import SwiftUI import BrazeKit import BrazeUI class AppDelegate: NSObject, UIApplicationDelegate, BrazeInAppMessageUIDelegate { static var braze: Braze? func application(_ application: UIApplication, didFinishLaunchingWithOptions launchOptions: [UIApplication.LaunchOptionsKey: Any]? = nil) -> Bool { // 1. Braze configuration with your SDK API key and endpoint let configuration = Braze.Configuration(apiKey: "YOUR_API_ENDPOINT", endpoint: "YOUR_API_KEY") configuration.logger.level = .debug // 2. Initialize Braze SDK instance let brazeInstance = Braze(configuration: configuration) AppDelegate.braze = brazeInstance // 3. Set up Braze In-App Message UI and delegate let inAppMessageUI = BrazeInAppMessageUI() inAppMessageUI.delegate = self brazeInstance.inAppMessagePresenter = inAppMessageUI return true } func inAppMessage(_ ui: BrazeInAppMessageUI, displayChoiceForMessage message: Braze.InAppMessage) -> BrazeInAppMessageUI.DisplayChoice { if let showFlag = message.extras["should_display_message"] as? String, showFlag == "true" { return .now } else { return .discard } } } ``` ```swift file=SampleApp.swift import SwiftUI @main struct SampleApp: App { @UIApplicationDelegateAdaptor(AppDelegate.self) var appDelegate var body: some Scene { WindowGroup { YourView() } } } ``` !!etapa linhas-AppDelegate.swift=5 #### 1\. Implemente o `BrazeInAppMessageUIDelegate` Na sua classe AppDelegate, implemente o [`BrazeInAppMessageUIDelegate`](https://braze-inc.github.io/braze-swift-sdk/documentation/brazeui/brazeinappmessageui/delegate) para que você possa substituir seu método `inAppMessage` mais tarde. !!etapa linhas-AppDelegate.swift=12 #### 2\. Ativar depuração (opcional) Para facilitar a solução de problemas durante o desenvolvimento, considere ativar a depuração. !!etapa linhas-AppDelegate.swift=19-21 #### 3\. Configure sua interface Braze e delegado `BrazeInAppMessageUI()` renderiza mensagens no aplicativo por padrão. Ao atribuir `self` como seu delegado, você pode interceptar e manipular mensagens antes que sejam exibidas. !!etapa linhas-AppDelegate.swift=26-33 #### 4\. Substitua `DisplayChoice` com lógica condicional Substitua [`inAppMessage(_:displayChoiceForMessage:)`](https://braze-inc.github.io/braze-swift-sdk/documentation/brazeui/brazeinappmessageuidelegate/inappmessage(_:displaychoiceformessage:)-9w1nb) para decidir se uma mensagem deve ser exibida. Retorne `.now` para exibir a mensagem ou `.discard` para suprimir. # Tutorial: Personalizando o estilo usando pares chave-valor Source: /docs/pt-br/developer_guide/in_app_messages/tutorials/customizing_message_styling/index.md # Tutorial: Personalizando o estilo da mensagem usando pares chave-valor > Siga o código de exemplo neste tutorial para personalizar o estilo da sua mensagem no app usando pares chave-valor no SDK do Braze. ## Prerequisites Before you can use this feature, you'll need to [integrate the Web Braze SDK](https://www.braze.com/docs/pt-br/pt-br/developer_guide/sdk_integration/?sdktab=web). No entanto, nenhuma configuração adicional é necessária. ## Personalizando o estilo da mensagem usando pares chave-valor para Web **Important:** We're piloting this new tutorial format. [Tell us what you think](https://docs.google.com/forms/d/e/1FAIpQLSe_5uhWM7eXXk9F_gviO_pvA4rkYO3WA9B6tNJZ3TY91md5bw/viewform?usp=pp_url&entry.569173304=General+Feedback) — your feedback helps us improve future guides. ```js file=index.js import * as braze from "@braze/web-sdk"; // Remove any calls to `braze.automaticallyShowInAppMessages()` braze.initialize("YOUR-API-KEY", { baseUrl: "YOUR-ENDPOINT", enableLogging: true, }); braze.subscribeToInAppMessage(function (message) { const extras = message.extras; const customTemplateType = extras["custom-template"] || ""; const customColor = extras["custom-color"] || ""; const customMessageId = extras["message-id"] || ""; if (customTemplateType) { // add your own custom code to render this message } else { // otherwise, use Braze built-in UI braze.showInAppMessage(message); } }); ``` !!etapa linhas-index.js=2 #### 1\. Remover chamadas para `automaticallyShowInAppMessages()` Remova qualquer chamada para [`automaticallyShowInAppMessages()`](https://js.appboycdn.com/web-sdk/latest/doc/modules/braze.html#automaticallyshowinappmessages), pois elas substituirão qualquer lógica personalizada que você implemente depois. !!etapa linhas-index.js=6 #### 2\. Ativar depuração (opcional) Para facilitar a solução de problemas durante o desenvolvimento, considere ativar a depuração. !!etapa linhas-index.js=9-21 #### 3\. Inscreva-se no manipulador de retorno de chamada da mensagem no app Registre um retorno de chamada com [`subscribeToInAppMessage(callback)`](https://js.appboycdn.com/web-sdk/latest/doc/modules/braze.html#subscribetoinappmessage) para receber uma mensagem sempre que uma mensagem no app for acionada. !!etapa linhas-index.js=10-13 #### 4\. Acesse a propriedade `message.extras` Use `message.extras` para acessar tipos de personalização, atributos de estilo ou quaisquer outros valores definidos no dashboard. Todos os valores são retornados como strings. !!etapa linhas-index.js=19 #### 5\. Chame condicionalmente `showInAppMessage` Para exibir a mensagem, chame [`showInAppMessage(message)`](https://js.appboycdn.com/web-sdk/latest/doc/modules/braze.html#showinappmessage). Caso contrário, use quaisquer propriedades personalizadas conforme necessário. ## Prerequisites Before you can use this feature, you'll need to [integrate the Android Braze SDK](https://www.braze.com/docs/pt-br/pt-br/developer_guide/sdk_integration/?sdktab=android). Você também precisará [ativar mensagens no app para Android](https://www.braze.com/docs/pt-br/pt-br/developer_guide/in_app_messages/?sdktab=android#android_enabling-in-app-messages). ## Personalizando o estilo da mensagem usando pares chave-valor para Android **Important:** We're piloting this new tutorial format. [Tell us what you think](https://docs.google.com/forms/d/e/1FAIpQLSe_5uhWM7eXXk9F_gviO_pvA4rkYO3WA9B6tNJZ3TY91md5bw/viewform?usp=pp_url&entry.569173304=General+Feedback) — your feedback helps us improve future guides. ```kotlin file=MainApplication.kt package com.example.brazedevlab import android.app.Application import com.braze.Braze import com.braze.support.BrazeLogger import com.braze.configuration.BrazeConfig import com.braze.ui.inappmessage.BrazeInAppMessageManager import com.braze.BrazeActivityLifecycleCallbackListener import com.braze.ui.inappmessage.listeners.IInAppMessageManagerListener import com.braze.models.inappmessage.IInAppMessage import com.braze.ui.inappmessage.InAppMessageOperation import android.util.Log class MyApplication : Application() { override fun onCreate() { super.onCreate() // Enable verbose Braze SDK logs BrazeLogger.logLevel = Log.VERBOSE // Initialize Braze val brazeConfig = BrazeConfig.Builder() .setApiKey("YOUR-API-KEY") .setCustomEndpoint("YOUR-ENDPOINT") .build() Braze.configure(this, brazeConfig) registerActivityLifecycleCallbacks( BrazeActivityLifecycleCallbackListener() ) // Set up custom in-app message view factory BrazeInAppMessageManager.getInstance() .setCustomInAppMessageViewFactory(CustomInAppMessageViewFactory()) } } ``` ```kotlin file=CustomInAppMessageViewFactory.kt import android.app.Activity import android.graphics.Color import android.view.View import com.braze.models.inappmessage.IInAppMessage import com.braze.ui.inappmessage.BrazeInAppMessageManager import com.braze.ui.inappmessage.IInAppMessageViewFactory class CustomInAppMessageViewFactory : IInAppMessageViewFactory { override fun createInAppMessageView( activity: Activity, inAppMessage: IInAppMessage ): View { // 1) Obtain Braze’s default view factory for this message type val defaultFactory = BrazeInAppMessageManager.getInstance() .getDefaultInAppMessageViewFactory(inAppMessage) ?: throw IllegalStateException( "Braze default IAM view factory is missing" ) // 2) Inflate the default view val iamView = defaultFactory .createInAppMessageView(activity, inAppMessage) ?: throw IllegalStateException( "Braze default IAM view is null" ) // 3) Get your KVP extras val extras = inAppMessage.extras ?: emptyMap() val customization = extras["customization"] val overrideColor = extras["custom-color"] // 4) Style your root view if (customization == "slideup-attributes" && overrideColor != null) { try { iamView.setBackgroundColor(Color.parseColor(overrideColor)) } catch (_: IllegalArgumentException) { // ignore bad styling } } return iamView } } ``` !!etapa linhas-MainApplication.kt=19 #### 1\. Ativar depuração (opcional) Para facilitar a solução de problemas durante o desenvolvimento, considere ativar a depuração. !!etapa linhas-MainApplication.kt=28-30 #### 2\. Registrar retornos de chamada do ciclo de vida da atividade Registre o listener padrão do Braze para gerenciar o ciclo de vida da mensagem no app. !!etapa linhas-CustomInAppMessageViewFactory.kt=8 #### 3\. Crie sua classe de fábrica de visualização personalizada Certifique-se de que sua classe esteja em conformidade com [`IInAppMessageViewFactory`](https://braze-inc.github.io/braze-android-sdk/kdoc/braze-android-sdk/com.braze.ui.inappmessage/-i-in-app-message-view-factory/index.html) para que possa construir e retornar visualizações de mensagens personalizadas. !!etapa linhas-CustomInAppMessageViewFactory.kt=15-20 #### 4\. Delegar à fábrica padrão do Braze Delegue à fábrica padrão para manter o estilo embutido do Braze antes de aplicar suas próprias alterações condicionais. !!etapa linhas-CustomInAppMessageViewFactory.kt=30-32,35-41 #### 5\. Acesse pares chave-valor de `inAppMessage.extras` Use `inAppMessage.extras` para acessar tipos de personalização, atributos de estilo ou quaisquer outros valores definidos no dashboard. Aplique substituições de estilo antes de retornar a visualização. !!etapa linhas-MainApplication.kt=33-34 #### 6\. Implemente um `IInAppMessageViewFactory` personalizado Implemente [`IInAppMessageViewFactory`](https://braze-inc.github.io/braze-android-sdk/kdoc/braze-android-sdk/com.braze.ui.inappmessage/-i-in-app-message-view-factory/index.html) em sua classe personalizada para construir e renderizar visualizações de mensagens no app. ## Prerequisites Before you can use this feature, you'll need to [integrate the Swift Braze SDK](https://www.braze.com/docs/pt-br/pt-br/developer_guide/sdk_integration/?sdktab=swift). Você também precisará [ativar mensagens no app para SWIFT](https://www.braze.com/docs/pt-br/pt-br/developer_guide/in_app_messages/?sdktab=swift#swift_enabling-in-app-messages). ## Personalizando o estilo da mensagem usando pares chave-valor para SWIFT **Important:** We're piloting this new tutorial format. [Tell us what you think](https://docs.google.com/forms/d/e/1FAIpQLSe_5uhWM7eXXk9F_gviO_pvA4rkYO3WA9B6tNJZ3TY91md5bw/viewform?usp=pp_url&entry.569173304=General+Feedback) — your feedback helps us improve future guides. ```swift file=AppDelegate.swift import UIKit import BrazeKit import BrazeUI class AppDelegate: UIResponder, UIApplicationDelegate, BrazeInAppMessageUIDelegate { var window: UIWindow? static var braze: Braze? func application( _ application: UIApplication, didFinishLaunchingWithOptions launchOptions: [UIApplication.LaunchOptionsKey: Any]? ) -> Bool { let configuration = Braze.Configuration( apiKey: "YOUR-API-KEY", endpoint: "YOUR-ENDPOINT" ) configuration.logger.level = .debug let braze = Braze(configuration: configuration) AppDelegate.braze = braze // Set up Braze In-App Message UI and delegate let inAppMessageUI = BrazeInAppMessageUI() inAppMessageUI.delegate = self brazeInstance.inAppMessagePresenter = inAppMessageUI return true } func inAppMessage( _ ui: BrazeInAppMessageUI, prepareWith context: inout BrazeInAppMessageUI.PresentationContext ) { let customization = context.message.extras["customization"] as? String if customization == "slideup-attributes" { // Create a new attributes object and make customizations. var attributes = context.attributes?.slideup attributes?.font = UIFont(name: "Chalkduster", size: 17)! attributes?.imageSize = CGSize(width: 65, height: 65) attributes?.cornerRadius = 20 attributes?.imageCornerRadius = 10 if #available(iOS 13.0, *) { attributes?.cornerCurve = .continuous attributes?.imageCornerCurve = .continuous } context.attributes?.slideup = attributes } } } ``` ```swift file=SampleApp.swift import SwiftUI @main struct SampleApp: App { @UIApplicationDelegateAdaptor(AppDelegate.self) var appDelegate var body: some Scene { WindowGroup { YourView() } } } ``` !!etapa linhas-AppDelegate.swift=5 #### 1\. Implemente `BrazeInAppMessageUIDelegate` Na sua `AppDelegate` classe, implemente [`BrazeInAppMessageUIDelegate`](https://braze-inc.github.io/braze-swift-sdk/documentation/brazeui/brazeinappmessageui/delegate) para que você possa substituir seu método `inAppMessage` mais tarde. !!etapa linhas-AppDelegate.swift=17 #### 2\. Ativar depuração (opcional) Para facilitar a solução de problemas durante o desenvolvimento, considere ativar a depuração. !!etapa linhas-AppDelegate.swift=30-50 #### 3\. Prepare as mensagens antes que sejam exibidas Braze chama `inAppMessage(_:prepareWith:)` durante a preparação da mensagem. Use isso para personalizar o estilo ou aplicar lógica com base em pares chave-valor. !!etapa linhas-AppDelegate.swift=34 #### 4\. Acesse pares chave-valor de `message.extras` Use `message.extras` para acessar tipos de personalização, atributos de estilo ou quaisquer outros valores definidos no dashboard. !!etapa linhas-AppDelegate.swift=38-46 #### 5\. Atualize os atributos de estilo da mensagem Use [`inAppMessage(_:prepareWith:)`](https://braze-inc.github.io/braze-swift-sdk/documentation/brazeui/brazeinappmessageuidelegate/inappmessage(_:preparewith:)-11fog) para acessar o `PresentationContext` para que você possa modificar os atributos de estilo diretamente. Cada tipo de mensagem no app expõe atributos diferentes. # Tutorial: Adiar e restaurar mensagens acionadas Source: /docs/pt-br/developer_guide/in_app_messages/tutorials/deferring_triggered_messages/index.md # Tutorial: Adiar e restaurar mensagens acionadas > Siga o código de exemplo neste tutorial para adiar e restaurar mensagens no app acionadas usando o SDK do Braze. ## Prerequisites Before you can use this feature, you'll need to [integrate the Web Braze SDK](https://www.braze.com/docs/pt-br/pt-br/developer_guide/sdk_integration/?sdktab=web). No entanto, nenhuma configuração adicional é necessária. ## Adiar e restaurar mensagens acionadas para Web **Important:** We're piloting this new tutorial format. [Tell us what you think](https://docs.google.com/forms/d/e/1FAIpQLSe_5uhWM7eXXk9F_gviO_pvA4rkYO3WA9B6tNJZ3TY91md5bw/viewform?usp=pp_url&entry.569173304=General+Feedback) — your feedback helps us improve future guides. ```js file=index.js import * as braze from "@braze/web-sdk"; // Remove any calls to `braze.automaticallyShowInAppMessages()` braze.initialize("YOUR-API-KEY", { baseUrl: "YOUR-ENDPOINT", enableLogging: true, }); braze.subscribeToInAppMessage(function (message) { const shouldDefer = true; // customize for your own logic if (shouldDefer) { braze.deferInAppMessage(message); } else { braze.showInAppMessage(message); } }); // elsewhere in your app document.getElementById("button").onclick = function () { const deferredMessage = braze.getDeferredInAppMessage(); if (deferredMessage) { braze.showInAppMessage(deferredMessage); } }; ``` !!etapa linhas-index.js=2 #### 1\. Remover chamadas para `automaticallyShowInAppMessages()` Remova qualquer chamada para [`automaticallyShowInAppMessages()`](https://js.appboycdn.com/web-sdk/latest/doc/modules/braze.html#automaticallyshowinappmessages), pois elas substituirão qualquer lógica personalizada que você implemente mais tarde. !!etapa linhas-index.js=6 #### 2\. Ativar depuração (opcional) Para facilitar a solução de problemas durante o desenvolvimento, considere ativar a depuração. !!etapa linhas-index.js=9-16 #### 3\. Inscreva-se no manipulador de retorno de chamada da mensagem no app Registre um retorno de chamada com [`subscribeToInAppMessage(callback)`](https://js.appboycdn.com/web-sdk/latest/doc/modules/braze.html#subscribetoinappmessage) para receber uma mensagem sempre que uma mensagem no app for acionada. !!etapa linhas-index.js=11-12 #### 4\. Adiar a instância `message` Para adiar a mensagem, chame [`deferInAppMessage(message)`](https://js.appboycdn.com/web-sdk/latest/doc/modules/braze.html#deferinappmessage). O Braze irá serializar e salvar esta mensagem para que você possa exibi-la em um carregamento de página futuro. !!etapa linhas-index.js=18-24 #### 5\. Recuperar uma mensagem previamente adiada Para recuperar qualquer mensagem previamente adiada, chame [`getDeferredInAppMessage()`](https://js.appboycdn.com/web-sdk/latest/doc/modules/braze.html#getdeferredinappmessage). !!etapa linhas-index.js=21-23 #### 6\. Exibir a mensagem adiada Após recuperar uma mensagem adiada, exiba-a passando-a para [`showInAppMessage(message)`](https://js.appboycdn.com/web-sdk/latest/doc/modules/braze.html#showinappmessage). !!etapa linhas-index.js=13-15 #### 7\. Exibir uma mensagem imediatamente Para mostrar uma mensagem em vez de adiá-la, chame [`showInAppMessage(message)`](https://js.appboycdn.com/web-sdk/latest/doc/modules/braze.html#showinappmessage) diretamente no seu `subscribeToInAppMessage` retorno de chamada. ## Prerequisites Before you can use this feature, you'll need to [integrate the Android Braze SDK](https://www.braze.com/docs/pt-br/pt-br/developer_guide/sdk_integration/?sdktab=android). Você também precisará [ativar mensagens no app para Android](https://www.braze.com/docs/pt-br/pt-br/developer_guide/in_app_messages/?sdktab=android#android_enabling-in-app-messages). ## Adiar e restaurar mensagens acionadas para Android **Important:** We're piloting this new tutorial format. [Tell us what you think](https://docs.google.com/forms/d/e/1FAIpQLSe_5uhWM7eXXk9F_gviO_pvA4rkYO3WA9B6tNJZ3TY91md5bw/viewform?usp=pp_url&entry.569173304=General+Feedback) — your feedback helps us improve future guides. ```kotlin file=MainApplication.kt import android.app.Application import com.braze.Braze import com.braze.support.BrazeLogger import com.braze.configuration.BrazeConfig import com.braze.ui.inappmessage.BrazeInAppMessageManager import com.braze.BrazeActivityLifecycleCallbackListener import com.braze.ui.inappmessage.listeners.IInAppMessageManagerListener import com.braze.models.inappmessage.IInAppMessage import com.braze.ui.inappmessage.InAppMessageOperation import android.util.Log class MyApplication : Application() { companion object { private var instance: MyApplication? = null fun getInstance(): MyApplication = instance!! } private var showMessage = false override fun onCreate() { super.onCreate() instance = this // Enable verbose Braze SDK logs BrazeLogger.logLevel = Log.VERBOSE // Initialize Braze val brazeConfig = BrazeConfig.Builder() .setApiKey("YOUR-API-KEY") .setCustomEndpoint("YOUR-ENDPOINT") .build() Braze.configure(this, brazeConfig) registerActivityLifecycleCallbacks( BrazeActivityLifecycleCallbackListener() ) // Set up in-app message listener BrazeInAppMessageManager.getInstance().setCustomInAppMessageManagerListener(object : IInAppMessageManagerListener { override fun beforeInAppMessageDisplayed(inAppMessage: IInAppMessage): InAppMessageOperation { return if (showMessage) { // Show the message using Braze's UI InAppMessageOperation.DISPLAY_NOW } else { // Re-enqueue the message for later InAppMessageOperation.DISPLAY_LATER } } }) } fun showDeferredMessage(show: Boolean) { showMessage = show BrazeInAppMessageManager.getInstance().requestDisplayInAppMessage() } } ``` ```kotlin file=MainActivity.kt import android.os.Bundle import androidx.activity.ComponentActivity import androidx.activity.compose.setContent import androidx.compose.foundation.layout.* import androidx.compose.material.Button import androidx.compose.material.Text import androidx.compose.runtime.Composable import androidx.compose.ui.Modifier import androidx.compose.ui.unit.dp class MainActivity : ComponentActivity() { override fun onCreate(savedInstanceState: Bundle?) { super.onCreate(savedInstanceState) setContent { ContentView() } } } @Composable fun ContentView() { Column( modifier = Modifier.padding(16.dp), verticalArrangement = Arrangement.spacedBy(20.dp) ) { // ... your UI Button(onClick = { MyApplication.getInstance().showDeferredMessage(true) }) { Text("Show Deferred IAM") } } } ``` !!etapa linhas-MainApplication.kt=13-16 #### 1\. Criar uma instância `Application` singleton Use um objeto acompanhante para expor sua classe `Application` como um singleton para que possa ser acessada mais tarde no seu código. !!etapa linhas-MainApplication.kt=25 #### 2\. Ativar depuração (opcional) Para facilitar a solução de problemas durante o desenvolvimento, considere ativar a depuração. !!etapa linhas-MainApplication.kt=34-36 #### 3\. Registrar retornos de chamada do ciclo de vida da atividade Registrar o ouvinte padrão da Braze para gerenciar o ciclo de vida da mensagem no app. !!etapa linhas-MainApplication.kt=39-49 #### 4\. Configurar um ouvinte de mensagem no app Use `BrazeInAppMessageManager` para definir um ouvinte personalizado que intercepta mensagens antes de serem exibidas. !!etapa linhas-MainApplication.kt=43,46 #### 5\. Crie lógica condicional Use a flag `showMessage` para controlar o tempo—retorne `DISPLAY_NOW` para exibir a mensagem agora ou `DISPLAY_LATER` para adiá-la. !!etapa linhas-MainApplication.kt=52-55 #### 6\. Crie um método para exibir mensagens adiadas Use `showDeferredMessage` para disparar a próxima mensagem no app. Quando `showMessage` estiver `true`, o ouvinte retornará `DISPLAY_NOW`. !!etapa linhas-MainActivity.kt=29 #### 7\. Dispare o método a partir da sua interface de usuário Para exibir a mensagem que foi adiada anteriormente, chame `showDeferredMessage(true)` a partir da sua interface de usuário, como um botão ou toque. ## Prerequisites Before you can use this feature, you'll need to [integrate the Swift Braze SDK](https://www.braze.com/docs/pt-br/pt-br/developer_guide/sdk_integration/?sdktab=swift). Você também precisará [ativar mensagens no app para Swift](https://www.braze.com/docs/pt-br/pt-br/developer_guide/in_app_messages/?sdktab=swift#swift_enabling-in-app-messages). ## Adiar e restaurar mensagens disparadas para Swift **Important:** We're piloting this new tutorial format. [Tell us what you think](https://docs.google.com/forms/d/e/1FAIpQLSe_5uhWM7eXXk9F_gviO_pvA4rkYO3WA9B6tNJZ3TY91md5bw/viewform?usp=pp_url&entry.569173304=General+Feedback) — your feedback helps us improve future guides. ```swift file=AppDelegate.swift import SwiftUI import BrazeKit import BrazeUI class AppDelegate: UIResponder, UIApplicationDelegate, BrazeInAppMessageUIDelegate { static private(set) var shared: AppDelegate! private var braze: Braze! public var showMessage: Bool = false func application( _ application: UIApplication, didFinishLaunchingWithOptions launchOptions: [UIApplication.LaunchOptionsKey: Any]? ) -> Bool { AppDelegate.shared = self // 1. Braze configuration with your SDK API key and endpoint let configuration = Braze.Configuration(apiKey: "a1fc095b-ae3d-40f4-bb33-3fb5176562c0", endpoint: "sondheim.braze.com") configuration.logger.level = .debug // 2. Initialize Braze SDK instance braze = Braze(configuration: configuration) // 3. Set up Braze In-App Message UI and delegate let ui = BrazeInAppMessageUI() ui.delegate = self braze.inAppMessagePresenter = ui return true } func inAppMessage( _ ui: BrazeInAppMessageUI, displayChoiceForMessage message: Braze.InAppMessage ) -> BrazeInAppMessageUI.DisplayChoice { if !showMessage { return .reenqueue } return .now } func showDeferredMessage(showMessage: Bool) { self.showMessage = showMessage (braze.inAppMessagePresenter as? BrazeInAppMessageUI)?.presentNext() } } ``` ```swift file=SampleApp.swift import SwiftUI @main struct IAMDeferApp: App { @UIApplicationDelegateAdaptor(AppDelegate.self) var delegate var body: some Scene { WindowGroup { ContentView() } } } ``` ```swift file=ContentView.swift import SwiftUI struct ContentView: View { var body: some View { VStack(spacing: 20) { // ...your UI Button("Show Deferred IAM") { AppDelegate.shared.showDeferredMessage(showMessage: true) } } .padding() } } ``` !!etapa linhas-AppDelegate.swift=5 #### 1\. Implemente o `BrazeInAppMessageUIDelegate` Na sua classe `AppDelegate`, implemente o [`BrazeInAppMessageUIDelegate`](https://braze-inc.github.io/braze-swift-sdk/documentation/brazeui/brazeinappmessageuidelegate) para que você possa sobrescrever seu método `inAppMessage` mais tarde. !!etapa linhas-AppDelegate.swift=19 #### 2\. Ativar depuração (opcional) Para facilitar a solução de problemas durante o desenvolvimento, considere ativar a depuração. !!etapa linhas-AppDelegate.swift=25-27 #### 3\. Configure sua interface Braze e delegado `BrazeInAppMessageUI()` renderiza mensagens no app por padrão. Ao atribuir `self` como seu delegado, você pode interceptar e lidar com mensagens antes que sejam exibidas. Certifique-se de salvar a instância, pois você precisará dela mais tarde para restaurar mensagens adiadas. !!etapa linhas-AppDelegate.swift=32-41 #### 4\. Substitua `DisplayChoice` por lógica condicional Substitua [`inAppMessage(_:displayChoiceForMessage:)`](https://braze-inc.github.io/braze-swift-sdk/documentation/brazeui/brazeinappmessageuidelegate/inappmessage(_:displaychoiceformessage:)-9w1nb) para determinar quando uma mensagem deve ser exibida. Retorne `.now` para mostrá-la imediatamente, ou `.reenqueue` para adiá-la para depois. !!etapa linhas-AppDelegate.swift=43-46 #### 5\. Crie um método para mostrar mensagens adiadas Crie um método que chama `showDeferredMessage(true)` para exibir a próxima mensagem adiada na pilha. Quando chamado, `showMessage` é definido como `true`, fazendo com que o delegado retorne `.now`. !!etapa linhas-ContentView.swift=1-14 #### 5\. Dispare o método a partir da sua interface de usuário Para exibir a mensagem que foi adiada anteriormente, chame `showDeferredMessage(true)` a partir da sua interface de usuário, como um botão ou toque. # Solução de problemas de mensagens no app para o SDK da Braze Source: /docs/pt-br/developer_guide/in_app_messages/troubleshooting/index.md # Solução de problemas de mensagens no app {#troubleshoot-in-app-messages} > Use esta página para diagnosticar por que mensagens no app não estão sendo entregues ou exibidas em um dispositivo. Para configuração no dashboard (prioridade, gatilhos, Segments e reelegibilidade), consulte as [Perguntas frequentes sobre mensagens no app](https://www.braze.com/docs/pt-br/pt-br/user_guide/channels/in_app_messages/faq/). Antes de depurar, adicione-se como [usuário teste](https://www.braze.com/docs/pt-br/pt-br/user_guide/administer/global/user_management/internal_groups/#adding-test-users) e revise [Envio de mensagens de teste](https://www.braze.com/docs/pt-br/pt-br/developer_guide/in_app_messages/sending_test_messages/). ## Comece aqui: identifique seu sintoma {#start-here-match-your-symptom} | Sintoma | Acesse | | --- | --- | | A mensagem no app não apareceu para um usuário | [Um usuário](#in-app-message-not-shown-for-one-user) | | A mensagem no app não apareceu em uma plataforma (Android, iOS ou Web) | [Uma plataforma](#in-app-message-not-shown-on-one-platform) | | A mensagem no app de uma etapa do **Canvas** não apareceu | [Mensagens no app do Canvas](#canvas-in-app-messages) | | A mensagem no app apareceu com atraso ou após uma postergação | [Tempo e exibição atrasada](#timing-and-delayed-display) | | Impressões ou cliques parecem incorretos | [Impressões e análise de dados](#impressions-and-analytics) | | `triggers` ausentes ou vazios nos registros de usuários de eventos | [Solução de problemas de entrega](#delivery-troubleshooting) | | Gatilhos retornados, mas nada é exibido no dispositivo | [Solução de problemas de exibição por plataforma](#platform-specific-display-troubleshooting) | | Falha ao carregar ativos da mensagem no app (iOS, `NSURLError` -1008) | [Carregamento de ativos (guia Swift)](https://www.braze.com/docs/pt-br/pt-br/developer_guide/in_app_messages/troubleshooting/?sdktab=swift#asset-loading) | {: .reset-td-br-1 .reset-td-br-2 aria-label="Sintoma de mensagem no app" } ## Caminho de investigação padrão {#standard-investigation-path} Use este fluxo de trabalho para cada incidente. Comece na etapa 1. 1. Confirme que um **início de sessão** foi registrado para o dispositivo de teste. Mensagens no app são solicitadas no início da sessão. 2. Abra os [registros de usuários de eventos](https://www.braze.com/docs/pt-br/pt-br/user_guide/administer/global/workspace_settings/logs_and_alerts/event_user_log/) e encontre a solicitação do SDK para o início da sessão. Em **Response Data**: - No JSON bruto, confirme que `respond_with` inclui `"triggers": true`. - A linha **Requested Responses** deve incluir **`triggers`**. - As linhas **Trigger In-App Message** listam cada mensagem no app retornada para essa solicitação. - Se não houver a chave `triggers` ou linhas **Trigger In-App Message**, acesse [Solução de problemas: mensagens não estão sendo solicitadas](#troubleshoot-messages-not-being-requested). - Se `triggers` estiver presente, mas vazio (`[]`), acesse [Solução de problemas: mensagens não estão sendo retornadas](#troubleshoot-messages-not-being-returned). - Se as linhas **Trigger In-App Message** estiverem presentes, mas nada for exibido, acesse [Solução de problemas de exibição por plataforma](#platform-specific-display-troubleshooting). - Cada payload de gatilho inclui um `type`: `inapp` (padrão) ou `templated_iam` (requer uma solicitação de modelo antes da exibição). Consulte [Tipos de mensagens no app](https://www.braze.com/docs/pt-br/pt-br/developer_guide/in_app_messages/triggering_messages/#types-of-in-app-messages). 3. Para elegibilidade no dashboard (Segment, reelegibilidade, limites de frequência, prioridade, grupos de controle), consulte [Solução de problemas de entrega](#delivery-troubleshooting) e as [Perguntas frequentes sobre mensagens no app](https://www.braze.com/docs/pt-br/pt-br/user_guide/channels/in_app_messages/faq/). 4. Para problemas de exibição no dispositivo (delegates, limites de taxa, orientação, tempo limite de sessão), selecione a guia do seu SDK em [Solução de problemas de exibição por plataforma](#platform-specific-display-troubleshooting). ## Mensagens no app do Canvas {#canvas-in-app-messages} **Sintoma:** Um usuário entrou em uma etapa de mensagem no app do Canvas, mas não viu a mensagem quando esperado. Três comportamentos são responsáveis pela maioria dos chamados sobre Canvas e mensagens no app: 1. **Exibição na próxima sessão:** Mensagens no app do Canvas ficam elegíveis no *próximo* início de sessão após a etapa ser processada — não imediatamente durante a sessão. Consulte [Quando as mensagens no app do Canvas são enviadas?](https://www.braze.com/docs/pt-br/pt-br/user_guide/messaging/canvas/faqs/#when-are-in-app-messages-in-canvas-sent) nas Perguntas frequentes do Canvas. 2. **Validações de entrega na entrada da etapa:** Se **Validar público no envio da mensagem** estiver ativado na etapa de Mensagem, a associação ao Segment e os limites de frequência são avaliados quando o usuário **entra na etapa**, não no momento da exibição. Consulte [Validações de entrega](https://www.braze.com/docs/pt-br/pt-br/user_guide/messaging/canvas/canvas_components/message_step/#delivery-validations). 3. **Postergação e tempo limite de sessão:** Se um usuário entrar em uma etapa de postergação mais longa que o tempo limite de sessão do SDK, ele pode iniciar uma nova sessão antes da etapa de mensagem no app. A mensagem pode não ser buscada no início da sessão quando você espera que ela seja exibida. Para janelas de disponibilidade, expiração e zero _Envios_ na análise de dados do Canvas, consulte [Mensagens no app e entrega](https://www.braze.com/docs/pt-br/pt-br/user_guide/messaging/canvas/faqs/#messages-and-delivery) nas Perguntas frequentes do Canvas. **Important:** Mensagens no app do Canvas só podem ser disparadas por eventos enviados pelo SDK, não pela REST API. ## A mensagem no app não apareceu para um usuário {#in-app-message-not-shown-for-one-user} **Sintoma:** Um usuário não recebeu uma mensagem no app esperada; outros usuários podem não ter sido afetados. Verifique o seguinte: - O usuário estava no Segment no **início da sessão**, quando o SDK solicita novas mensagens no app? - O usuário estava elegível ou reelegível de acordo com as regras de direcionamento da Campaign ou do Canvas? Consulte [Reelegibilidade para Campaigns e Canvas](https://www.braze.com/docs/pt-br/pt-br/user_guide/messaging/messaging_fundamentals/re_eligibility/). - Um [limite de frequência](https://www.braze.com/docs/pt-br/pt-br/user_guide/messaging/messaging_fundamentals/frequency_capping/) foi aplicado? - O usuário estava em um grupo de controle da Campaign? Verifique se a Campaign está configurada para testes A/B. - Uma mensagem no app de maior prioridade foi exibida no lugar? Consulte [Várias mensagens no app podem ser exibidas na mesma sessão?](https://www.braze.com/docs/pt-br/pt-br/user_guide/channels/in_app_messages/faq/#can-multiple-in-app-messages-display-in-the-same-session) nas Perguntas frequentes sobre mensagens no app. - O dispositivo estava na orientação especificada pela Campaign? - A mensagem foi suprimida pelo intervalo mínimo padrão de 30 segundos entre gatilhos? Consulte [Substituindo o limite de taxa padrão](https://www.braze.com/docs/pt-br/pt-br/developer_guide/in_app_messages/triggering_messages/#overriding-the-default-rate-limit). Em seguida, siga o [caminho de investigação padrão](#standard-investigation-path). ## A mensagem no app não apareceu em uma plataforma {#in-app-message-not-shown-on-one-platform} **Sintoma:** Mensagens no app não aparecem no Android, iOS ou Web, mas podem funcionar em outras plataformas. | Causa provável | O que verificar | | --- | --- | | Alvo de **Enviar para** incorreto | Confirme se a Campaign ou etapa do Canvas direciona para **Apps móveis** ou **Navegadores Web** conforme apropriado. Uma Campaign somente para Web não será enviada para dispositivos Android. | | UI personalizada ou handler suprime a exibição | Revise os delegates (mobile) ou [`braze.subscribeToInAppMessage`](https://js.appboycdn.com/web-sdk/latest/doc/modules/braze.html#subscribetoinappmessage) (Web). Consulte [Personalização](https://www.braze.com/docs/pt-br/pt-br/developer_guide/in_app_messages/customization/) e a guia do seu SDK abaixo. | | A integração nunca funcionou nesta plataforma | Confirme se esta plataforma e versão do app já exibiram mensagens no app anteriormente. | | O gatilho não disparou no dispositivo | O gatilho deve ocorrer localmente pelo SDK. Uma chamada da REST API não pode disparar uma mensagem no app no SDK. Consulte [Disparando mensagens](https://www.braze.com/docs/pt-br/pt-br/developer_guide/in_app_messages/triggering_messages/). | | `triggers` vazio nos registros de usuários de eventos | Segment, reelegibilidade, limite de frequência ou grupo de controle. Consulte [Solução de problemas: mensagens não estão sendo retornadas](#troubleshoot-messages-not-being-returned). | {: .reset-td-br-1 .reset-td-br-2 aria-label="Causa do sintoma por plataforma" } ## A mensagem no app não apareceu para nenhum usuário {#in-app-message-not-shown-for-all-users} **Sintoma:** Nenhum usuário ou menos usuários do que o esperado receberam a mensagem no app. Verifique o seguinte: - A ação-gatilho está configurada corretamente no dashboard e na integração do app? - Uma mensagem no app de maior prioridade interceptou a Campaign? Consulte as [Perguntas frequentes sobre mensagens no app](https://www.braze.com/docs/pt-br/pt-br/user_guide/channels/in_app_messages/faq/#can-multiple-in-app-messages-display-in-the-same-session). - Você está usando uma versão recente do SDK? Alguns tipos de mensagem no app têm requisitos mínimos de SDK. - As sessões estão integradas corretamente? Confirme se a análise de dados de sessão funciona para este app. - Uma biblioteca de UI personalizada está interferindo na exibição? Consulte [Personalização](https://www.braze.com/docs/pt-br/pt-br/developer_guide/in_app_messages/customization/). Em seguida, siga o [caminho de investigação padrão](#standard-investigation-path). ## Tempo e exibição atrasada {#timing-and-delayed-display} **Sintoma:** A mensagem no app apareceu mais tarde do que o esperado ou somente em uma nova sessão. Causas comuns: - **Pré-busca de Campaign no início da sessão:** Mensagens no app são armazenadas em cache no início da sessão e exibidas quando o gatilho dispara. Um gatilho que ocorre antes do próximo início de sessão não será exibido até essa sessão. Consulte [Disparando mensagens](https://www.braze.com/docs/pt-br/pt-br/developer_guide/in_app_messages/triggering_messages/). - **Comportamento de próxima sessão do Canvas:** Consulte [Mensagens no app do Canvas](#canvas-in-app-messages). - **Postergação agendada no dashboard:** Confirme se uma postergação está configurada na Campaign ou etapa. - **Condição de corrida na sincronização de gatilhos:** Se os usuários registram um evento imediatamente após o início da sessão, os gatilhos podem ainda não estar sincronizados. Considere disparar pelo início de sessão e segmentar pelo evento pretendido, para que a entrega ocorra na próxima sessão após o evento. - **Mensagens no app sequenciais:** Se você está adiando ou restaurando mensagens em um tour, consulte [Adiando mensagens no app disparadas](https://www.braze.com/docs/pt-br/pt-br/developer_guide/in_app_messages/tutorials/deferring_triggered_messages/). - **Ativos grandes ou CDN lento:** Otimize imagens e vídeos para mensagens no app em HTML. Em dispositivos móveis, as imagens podem ser baixadas antes da exibição em redes lentas — selecione a guia do seu SDK abaixo para notas específicas da plataforma. **Note:** Se sua mensagem no app é disparada pelo início de sessão e você definiu um tempo limite de sessão estendido, fechar e reabrir o app dentro dessa janela não atualizará a sessão. Por exemplo, com um tempo limite de 300 segundos, uma mensagem no app disparada pelo início de sessão não será exibida até que a sessão seja realmente atualizada. Ajuste o tempo limite de sessão ou o tipo de gatilho se isso afetar seu teste. ## Solução de problemas de entrega {#delivery-troubleshooting} A maioria dos problemas com mensagens no app é de **entrega** (o dispositivo não recebeu os gatilhos) ou de **exibição** (os gatilhos chegaram, mas não foram exibidos). Confirme a [entrega](#troubleshooting-in-app-message-delivery) primeiro e depois verifique a [exibição](#platform-specific-display-troubleshooting). ### Solução de problemas de entrega {#troubleshooting-in-app-message-delivery} O SDK solicita mensagens no app dos servidores da Braze no início da sessão. Confirme se o SDK está solicitando gatilhos e se a Braze está retornando-os. #### Verifique se as mensagens estão sendo solicitadas e retornadas {#check-if-messages-are-requested-and-returned} 1. Adicione-se como [usuário teste](https://www.braze.com/docs/pt-br/pt-br/user_guide/administer/global/user_management/internal_groups/#adding-test-users). 2. Configure uma Campaign de mensagem no app direcionada ao seu usuário. 3. Inicie uma nova sessão no seu aplicativo. 4. Nos [registros de usuários de eventos](https://www.braze.com/docs/pt-br/pt-br/user_guide/administer/global/workspace_settings/logs_and_alerts/event_user_log/), encontre a solicitação do SDK para o evento de início de sessão. Em **Response Data**: - No JSON bruto, confirme que `respond_with` inclui `"triggers": true`. - A linha **Requested Responses** lista as chaves de nível superior na resposta. Para mensagens no app, espere **`triggers`**. - As linhas **Trigger In-App Message** listam cada mensagem no app retornada para essa solicitação. Em seguida, faça a triagem: - Se não houver a chave `triggers` ou linhas **Trigger In-App Message**, consulte [Solução de problemas: mensagens não estão sendo solicitadas](#troubleshoot-messages-not-being-requested). - Se `triggers` estiver presente, mas vazio (`[]`), consulte [Solução de problemas: mensagens não estão sendo retornadas](#troubleshoot-messages-not-being-returned). - Se as linhas **Trigger In-App Message** estiverem presentes, mas nada for exibido no dispositivo, consulte [Solução de problemas de exibição por plataforma](#platform-specific-display-troubleshooting). - Cada payload de gatilho inclui um `type`: `inapp` (padrão) ou `templated_iam` (requer uma solicitação de modelo antes da exibição). Consulte [Tipos de mensagens no app](https://www.braze.com/docs/pt-br/pt-br/developer_guide/in_app_messages/triggering_messages/#types-of-in-app-messages). 5. Confirme se as mensagens no app corretas aparecem nos dados de resposta. ![Registro de usuários de eventos com solicitações do SDK e dados de resposta.](https://www.braze.com/docs/pt-br/pt-br/assets/img_archive/event_user_log_iams.png?fd8f7c0f05a549b6a529b92744f37f96) ##### Solução de problemas: mensagens não estão sendo solicitadas {#troubleshoot-messages-not-being-requested} Se as mensagens no app não estão sendo solicitadas, seu app pode não estar rastreando sessões corretamente — mensagens no app são atualizadas no início da sessão. Confirme se o app está iniciando uma sessão com base na semântica de tempo limite de sessão: ![A solicitação do SDK encontrada nos registros de usuários de eventos exibindo um evento de início de sessão bem-sucedido.](https://www.braze.com/docs/pt-br/pt-br/assets/img_archive/event_user_log_session_start.png?972201c9c20f018bc85d97167638f04e) ##### Solução de problemas: mensagens não estão sendo retornadas {#troubleshoot-messages-not-being-returned} Se as mensagens no app não estão sendo retornadas, provavelmente há um problema de direcionamento ou elegibilidade: 1. Seu Segment não contém seu usuário. - Verifique a guia [**Engajamento**](https://www.braze.com/docs/pt-br/pt-br/user_guide/audience/manage_audience/user_profiles/#engagement-tab) do usuário para o Segment esperado. 2. Seu usuário já recebeu a mensagem e não estava reelegível. - Verifique as [configurações de reelegibilidade](https://www.braze.com/docs/pt-br/pt-br/user_guide/messaging/messaging_fundamentals/re_eligibility/) e as [Perguntas frequentes sobre mensagens no app](https://www.braze.com/docs/pt-br/pt-br/user_guide/channels/in_app_messages/faq/#campaigns). 3. Seu usuário atingiu o limite de frequência. - Verifique as [configurações de limite de frequência](https://www.braze.com/docs/pt-br/pt-br/user_guide/messaging/messaging_fundamentals/frequency_capping/). 4. Seu usuário caiu em um grupo de controle. - Crie um Segment com um filtro **Recebeu variante de campanha** definido como **Controle**, ou desative os grupos de controle durante os testes de integração. 5. Uma mensagem no app de maior prioridade teve precedência. Consulte as [Perguntas frequentes sobre mensagens no app](https://www.braze.com/docs/pt-br/pt-br/user_guide/channels/in_app_messages/faq/#can-multiple-in-app-messages-display-in-the-same-session). Para Campaigns arquivadas, configuração de gatilhos e horário de silêncio, consulte as [Perguntas frequentes sobre mensagens no app](https://www.braze.com/docs/pt-br/pt-br/user_guide/channels/in_app_messages/faq/). ## Impressões e análise de dados {#impressions-and-analytics} **Sintoma:** As contagens de impressões ou cliques não correspondem às expectativas. - **_Impressões_ maiores que _Impressões únicas_:** Esperado quando os usuários têm vários dispositivos ou quando uma postergação agendada faz com que o mesmo usuário se qualifique mais de uma vez. Consulte [Reelegibilidade para Campaigns e Canvas](https://www.braze.com/docs/pt-br/pt-br/user_guide/messaging/messaging_fundamentals/re_eligibility/). - **Impressões menores que o esperado:** Os usuários podem não ter visualizado a mensagem (impressões são registradas na exibição), várias mensagens de alta prioridade podem interceptar umas às outras, ou condições de corrida na sincronização de gatilhos podem se aplicar. Para mensagens no app do Canvas, consulte [Mensagens no app do Canvas](#canvas-in-app-messages). Para definições completas de métricas, consulte [Relatórios de mensagens no app](https://www.braze.com/docs/pt-br/pt-br/user_guide/channels/in_app_messages/reporting/) e as [Perguntas frequentes sobre mensagens no app](https://www.braze.com/docs/pt-br/pt-br/user_guide/channels/in_app_messages/faq/). - **Impressões menores que antes:** Revise os changelogs do Segment e da Campaign. Confirme se você não reutilizou o mesmo evento de gatilho em uma Campaign de maior prioridade. ![Link para visualizar o changelog na página de detalhes da Campaign com sete alterações desde a última visualização do usuário.](https://www.braze.com/docs/pt-br/pt-br/assets/img_archive/trouble4.png?d1b004eed1ccaf74f475397ebbae7958) Se você usa um delegate ou handler personalizado para exibir mensagens no app manualmente, é necessário registrar impressões e cliques por conta própria. Consulte a guia do seu SDK em [Solução de problemas de exibição por plataforma](#platform-specific-display-troubleshooting) para detalhes sobre Swift e Android, ou [Registrar dados de mensagens no app](https://www.braze.com/docs/pt-br/pt-br/developer_guide/in_app_messages/logging_message_data/) para Web. ## Solução de problemas de exibição por plataforma {#platform-specific-display-troubleshooting} Se as linhas **Trigger In-App Message** aparecem nos registros de usuários de eventos, mas nada é exibido no dispositivo, selecione a guia do seu SDK para verificações de exibição (delegates, limites de taxa, orientação e handlers personalizados). ### Troubleshooting display {#troubleshooting-in-app-message-display} If your app is requesting and receiving in-app messages but they aren't showing, device-side logic may be preventing display: 1. Is the trigger event firing as expected? To test, configure the message to trigger on a different action (such as session start) and verify whether it displays. 3. Failed image downloads prevent in-app messages with images from displaying. Check device logs for download failures. Try removing the image temporarily to see if the message displays. ### Troubleshooting display {#troubleshooting-in-app-message-display} If your app is requesting and receiving in-app messages but they aren't showing, device-side logic may be preventing display: 1. Is the trigger event firing as expected? To test, configure the message to trigger on a different action (such as session start) and verify whether it displays. 3. Failed image downloads prevent in-app messages with images from displaying. Check device logs for download failures. Try removing the image temporarily to see if the message displays. ### Troubleshooting display {#troubleshooting-in-app-message-display} If your app is requesting and receiving in-app messages but they aren't showing, device-side logic may be preventing display: 1. Is the trigger event firing as expected? To test, configure the message to trigger on a different action (such as session start) and verify whether it displays. 3. Failed image downloads prevent in-app messages with images from displaying. Check device logs for download failures. Try removing the image temporarily to see if the message displays. ### Troubleshooting asset loading (`NSURLError` code `-1008`) {#asset-loading} When integrating Braze alongside third-party network logging libraries, developers can commonly run into an `NSURLError` with the domain code `-1008`. This error indicates that assets like images and fonts could not be retrieved or failed to cache. To work around such cases, you must register Braze CDN URLs to the list of domains that should be ignored by these libraries. #### Domains The full list of CDN domains is as listed below: * `"appboy-images.com"` * `"braze-images.com"` * `"cdn.braze.eu"` * `"cdn.braze.com"` #### Examples Below are libraries that are known to conflict with Braze asset caching, along with example code to work around the issue. If your project uses a library that causes an unavailable resource error and is not listed below, consult the documentation of that library for similar usage APIs. ##### Netfox ```swift NFX.sharedInstance().ignoreURLs(["https://cdn.braze.com"]) ``` ```objc [NFX.sharedInstance ignoreURLs:@[@"https://cdn.braze.com"]]; ``` ##### NetGuard ```swift NetGuard.blackListHosts.append(contentsOf: ["cdn.braze.com"]) ``` ```objc NSMutableArray *blackListHosts = [NetGuard.blackListHosts mutableCopy]; [blackListHosts addObject:@"cdn.braze.com"]; NetGuard.blackListHosts = blackListHosts; ``` ##### XNLogger ```swift let brazeAssetsHostFilter = XNHostFilter(host: "https://cdn.braze.com") XNLogger.shared.addFilters([brazeAssetsHostFilter]) ``` ```objc XNHostFilter *brazeAssetsHostFilter = [[XNHostFilter alloc] initWithHost: @"https://cdn.braze.com"]; [XNLogger.shared addFilters:@[brazeAssetsHostFilter]]; ``` # Notificações por push para o SDK Braze Source: /docs/pt-br/developer_guide/push_notifications/index.md # Notificações por push {#push-notifications} > As [notificações por push](https://www.braze.com/docs/pt-br/pt-br/user_guide/channels/push/) permitem que você envie notificações do seu app quando eventos importantes ocorrerem. Você pode enviar uma notificação por push quando tiver novas mensagens instantâneas para entregar, alertas de notícias de última hora para enviar ou o episódio mais recente do programa de TV favorito do seu usuário pronto para ele baixar para visualização offline. Elas também são mais eficientes do que a busca em segundo plano, já que seu aplicativo só é iniciado quando necessário. **Note:** Se **Redirect to web URL** com **Open web URL inside app** não estiver selecionado, mas o link ainda abrir dentro do app, o app pode estar tratando a URL (por exemplo, com universal links no iOS ou App Links no Android). Para abrir o link no navegador, confirme que seu app delega a URL ao navegador do sistema quando o usuário toca na notificação, ou ajuste o tratamento de URLs do seu app para que a ação de clique corresponda à configuração do dashboard da Braze. Consulte a documentação de push da sua plataforma para saber como as ações de clique e o tratamento de URLs são configurados. **Note:** This guide uses code samples from the Braze Web SDK 4.0.0+. To upgrade to the latest Web SDK version, see [SDK Upgrade Guide](https://github.com/braze-inc/braze-web-sdk/blob/master/UPGRADE_GUIDE.md). ## Prerequisites Before you can use this feature, you'll need to [integrate the Web Braze SDK](https://www.braze.com/docs/pt-br/pt-br/developer_guide/sdk_integration/?sdktab=web). ## Push protocols Web push notifications are implemented using the [W3C push standard](http://www.w3.org/TR/push-api/), which most major browsers support. For more information on specific push protocol standards and browser support, you can review resources from [Apple](https://developer.apple.com/notifications/safari-push-notifications/) [Mozilla](https://developer.mozilla.org/en-us/docs/web/api/push_api#browser_compatibility) and [Microsoft](https://developer.microsoft.com/en-us/microsoft-edge/status/pushapi/). ## Setting up push notifications ### Step 1: Configure your service worker In your project's `service-worker.js` file, add the following snippet and set the [`manageServiceWorkerExternally`](https://js.appboycdn.com/web-sdk/latest/doc/modules/braze.html#initialize) initialization option to `true` when initializing the Web SDK. **Important:** Your web server must return a `Content-Type: application/javascript` when serving your service worker file. Additionally, if your service worker file is not `service-worker.js` named, you'll need to use the `serviceWorkerLocation` [initialization option](https://js.appboycdn.com/web-sdk/latest/doc/modules/braze.html#initializationoptions). ### Step 2: Register the browser To immediately request push permissions from a user so their browser can receive push notifications, call `braze.requestPushPermission()`. To test if push is supported in their browser first, call `braze.isPushSupported()`. You can also [send a soft push prompt](https://www.braze.com/docs/pt-br/pt-br/developer_guide/push_notifications/soft_push_prompts/?sdktab=web) to the user before requesting push permission to show your own push-related UI. **Important:** On macOS, both **Google Chrome** and **Google Chrome Helper (Alerts)** must be enabled by the end-user in **System Settings > Notifications** before push notifications can be displayed—even if permissions are granted. ### Step 3: Disable `skipWaiting` (optional) The Braze service worker file will automatically call `skipWaiting` upon install. If you'd like to disable this functionality, add the following code to your service worker file, after importing Braze: ## Unsubscribing a user To unsubscribe a user, call `braze.unregisterPush()`. **Important:** Recent versions of Safari and Firefox require that you call this method from a short-lived event handler (such as from a button-click handler or soft push prompt). This is consistent with [Chrome's user experience best practices](https://docs.google.com/document/d/1WNPIS_2F0eyDm5SS2E6LZ_75tk6XtBSnR1xNjWJ_DPE) for push registration. ## Alternate domains To integrate web push, your domain must be [secure](https://w3c.github.io/webappsec-secure-contexts/), which generally means `https`, `localhost`, and other exceptions as defined in the [W3C push standard](https://www.w3.org/TR/service-workers/#security-considerations). You'll also need to be able to register a Service Worker at the root of your domain, or at least be able to control the HTTP headers for that file. This article covers how to integrate Braze Web Push on an alternate domain. ### Use cases If you can't meet all of the criteria outlined in the [W3C push standard](https://www.w3.org/TR/service-workers/#security-considerations), you can use this method to add a push prompt dialog to your website instead. This can be helpful if you want to let your users opt-in from an `http` website or a browser extension popup that's preventing your push prompt from displaying. ### Considerations Keep in mind, like many workarounds on the web, browsers continually evolve, and this method may not be viable in the future. Before continuing, ensure that: - You own a separate secure domain (`https://`) and permissions to register a Service Worker on that domain. - Users are logged in to your website which ensures push tokens are match to the correct profile. **Important:** You cannot use this method to implement push notifications for Shopify. Shopify will automatically remove the headers need to deliver push this way. ### Setting up an alternate push domain To make the following example clear, we'll use use `http://insecure.com` and `https://secure.com` as our two domains with the goal of getting visitors to register for push on `http://insecure.com`. This example could also be applied to a `chrome-extension://` scheme for a browser extension's popup page. #### Step 1: Initiate prompting flow On `insecure.com`, open a new window to your secure domain using a URL parameter to pass the currently logged-in user's Braze external ID. **http://insecure.com** ```html ``` #### Step 2: Register for push At this point, `secure.com` will open a popup window in which you can initialize the Braze Web SDK for the same user ID and request the user's permission for Web push. **https://secure.com/push-registration.html** #### Step 3: Communicate between domains (optional) Now that users can opt-in from this workflow originating on `insecure.com`, you may want to modify your site based on if the user is already opted-in or not. There's no point in asking the user to register for push if they already are. You can use iFrames and the [`postMessage`](https://developer.mozilla.org/en-US/docs/Web/API/Window/postMessage) API to communicate between your two domains. **insecure.com** On our `insecure.com` domain, we will ask the secure domain (where push is _actually_ registered) for information on the current user's push registration: ```html ``` **secure.com/push-status.html** ## Frequently Asked Questions (FAQ) ### Service workers #### What if I can't register a service worker in the root directory? By default, a service worker can only be used within the same directory it is registered in. For example, if your service worker file exists in `/assets/service-worker.js`, it would only be possible to register it within `example.com/assets/*` or a subdirectory of the `assets` folder, but not on your homepage (`example.com/`). For this reason, it is recommended to host and register the service worker in the root directory (such as `https://example.com/service-worker.js`). If you cannot register a service worker in your root domain, an alternative approach is to use the [`Service-Worker-Allowed`](https://w3c.github.io/ServiceWorker/#service-worker-script-response) HTTP header when serving your service worker file. By configuring your server to return `Service-Worker-Allowed: /` in the response for the service worker, this will instruct the browser to broaden the scope and allow it to be used from within a different directory. #### Can I create a service worker using a Tag Manager? No, service workers must be hosted on your website's server and can't be loaded via Tag Manager. ### Site security #### Is HTTPS required? Yes. Web standards require that the domain requesting push notification permission be secure. #### When is a site considered "secure"? A site is considered secure if it matches one of the following secure-origin patterns. Braze Web push notifications are built on this open standard, so man-in-the-middle attacks are prevented. - `(https, , *)` - `(wss, *, *)` - `(, localhost, )` - `(, .localhost, *)` - `(, 127/8, )` - `(, ::1/128, *)` - `(file, *, —)` - `(chrome-extension, *, —)` #### What if a secure site is not available? While industry best practice is to make your whole site secure, customers who cannot secure their site domain can work around the requirement by using a secure modal. Read more in our guide to using [Alternate push domain](https://www.braze.com/docs/pt-br/pt-br/developer_guide/platform_integration_guides/web/push_notifications/alternate_push_domain) or view a [working demo](http://appboyj.com/modal-test.html). ## Prerequisites Before you can use this feature, you'll need to [integrate the Android Braze SDK](https://www.braze.com/docs/pt-br/pt-br/developer_guide/sdk_integration/?sdktab=android). ## Built-in features The following features are built into the Braze Android SDK. To use any other push notification features, you will need to [set up push notifications](#android_setting-up-push-notifications) for your app. |Feature|Description| |-------|-----------| |Push Stories|Android Push Stories are built into the Braze Android SDK by default. To learn more, see [Push Stories](https://www.braze.com/docs/pt-br/pt-br/user_guide/message_building_by_channel/push/advanced_push_options/push_stories/).| |Push Primers|Push primer campaigns encourage your users to enable push notifications on their device for your app. This can be done without SDK customization using our [no code push primer](https://www.braze.com/docs/pt-br/pt-br/user_guide/message_building_by_channel/push/best_practices/push_primer_messages/).| {: .reset-td-br-1 .reset-td-br-2 aria-label="Built-in features" } ## About the push notification lifecycle {#push-notification-lifecycle} The following flowchart shows how Braze handles the push notification lifecycle, such as permission prompts, token generation, and message delivery. ```mermaid --- config: theme: neutral --- flowchart TD %% Permission flow subgraph Permission[Push Permissions] B{Android version of the device?} B -->|Android 13+| C["requestPushPermissionPrompt() called"] B -->|Android 12 and earlier| D[No permissions required] %% Connect Android 12 path to Braze state D --> H3[Braze: user subscription state] H3 --> J3[Defaults to 'subscribed' when user profile created] C --> E{Did the user grant push permission?} E -->|Yes| F[POST_NOTIFICATIONS permission granted] E -->|No| G[POST_NOTIFICATIONS permission denied] %% Braze subscription state updates F --> H1[Braze: user subscription state] G --> H2[Braze: user subscription state] H1 --> I1{Automatically opt in after permission granted?} I1 -->|true| J1[Set to 'opted-in'] I1 -->|false| J2[Remains 'subscribed'] H2 --> K1[Remains 'subscribed'
or 'unsubscribed'] %% Subscription state legend subgraph BrazeStates[Braze subscription states] L1['Subscribed' - default state
when user profile created] L2['Opted-in' - user explicitly
wants push notifications] L3['Unsubscribed' - user explicitly
opted out of push] end %% Note about user-level states note1[Note: These states are user-level
and apply across all devices for the user] %% Connect states to legend J1 -.-> L2 J2 -.-> L1 J3 -.-> L1 K1 -.-> L3 note1 -.-> BrazeStates end %% Styling classDef permissionClass fill:#e3f2fd,stroke:#1565c0,stroke-width:2px classDef tokenClass fill:#e8f5e9,stroke:#2e7d32,stroke-width:2px classDef sdkClass fill:#fff3e0,stroke:#e65100,stroke-width:2px classDef configClass fill:#f3e5f5,stroke:#7b1fa2,stroke-width:2px classDef displayClass fill:#ffebee,stroke:#c62828,stroke-width:2px classDef deliveryClass fill:#fce4ec,stroke:#c2185b,stroke-width:2px classDef brazeClass fill:#e8f5e9,stroke:#2e7d32,stroke-width:3px class A,B,C,E,F,G permissionClass class H,I tokenClass class J,K sdkClass class N,O,P configClass class R,S,S1,T,U,V displayClass class W,X,X1,X2,Y,Z deliveryClass class H1,H2,H3,I1,J1,J2,J3,K1,L1,L2,L3,note1 brazeClass ``` ```mermaid --- config: theme: neutral --- flowchart TD %% Token generation flow subgraph Token[Token Generation] H["Braze SDK initialized"] --> Q{Is FCM auto-registration enabled?} Q -->|Yes| L{Is required configuration present?} Q -->|No| M[No FCM token generated] L -->|Yes| I[Generate FCM token] L -->|No| M I --> K[Register token with Braze] %% Configuration requirements subgraph Config[Required configuration] N['google-services.json' file is present] O['com.google.firebase:firebase-messaging' in gradle] P['com.google.gms.google-services' plugin in gradle] end %% Connect config to check N -.-> L O -.-> L P -.-> L end %% Styling classDef permissionClass fill:#e3f2fd,stroke:#1565c0,stroke-width:2px classDef tokenClass fill:#e8f5e9,stroke:#2e7d32,stroke-width:2px classDef sdkClass fill:#fff3e0,stroke:#e65100,stroke-width:2px classDef configClass fill:#f3e5f5,stroke:#7b1fa2,stroke-width:2px classDef displayClass fill:#ffebee,stroke:#c62828,stroke-width:2px classDef deliveryClass fill:#fce4ec,stroke:#c2185b,stroke-width:2px classDef brazeClass fill:#e8f5e9,stroke:#2e7d32,stroke-width:3px class A,B,C,E,F,G permissionClass class H,I tokenClass class J,K sdkClass class N,O,P configClass class R,S,S1,T,U,V displayClass class W,X,X1,X2,Y,Z deliveryClass class H1,H2,H3,I1,J1,J2,J3,K1,L1,L2,L3,note1 brazeClass ``` ```mermaid --- config: theme: neutral fontSize: 10 --- flowchart TD subgraph Display[Push Display] %% Push delivery flow W[Push sent to FCM servers] --> X{Did FCM receive push?} X -->|App is terminated| Y[FCM cannot deliver push to the app] X -->|Delivery conditions met| X1[App receives push from FCM] X1 --> X2[Braze SDK receives push] X2 --> R[Push type?] %% Push Display Flow R -->|Standard push| S{Is push permission required?} R -->|Silent push| T[Braze SDK processes silent push] S -->|Yes| S1{Did the user grant push permission?} S -->|No| V[Notification is shown to the user] S1 -->|Yes| V S1 -->|No| U[Notification is not shown to the user] end %% Styling classDef permissionClass fill:#e3f2fd,stroke:#1565c0,stroke-width:2px classDef tokenClass fill:#e8f5e9,stroke:#2e7d32,stroke-width:2px classDef sdkClass fill:#fff3e0,stroke:#e65100,stroke-width:2px classDef configClass fill:#f3e5f5,stroke:#7b1fa2,stroke-width:2px classDef displayClass fill:#ffebee,stroke:#c62828,stroke-width:2px classDef deliveryClass fill:#fce4ec,stroke:#c2185b,stroke-width:2px classDef brazeClass fill:#e8f5e9,stroke:#2e7d32,stroke-width:3px class A,B,C,E,F,G permissionClass class H,I tokenClass class J,K sdkClass class N,O,P configClass class R,S,S1,T,U,V displayClass class W,X,X1,X2,Y,Z deliveryClass class H1,H2,H3,I1,J1,J2,J3,K1,L1,L2,L3,note1 brazeClass ``` ## Setting up push notifications **Tip:** To check out a sample app using FCM with the Braze Android SDK, see [Braze: Firebase Push Sample App](https://github.com/braze-inc/braze-android-sdk/tree/master/samples/firebase-push). ### Rate limits Firebase Cloud Messaging (FCM) API has a default rate limit of 600,000 requests per minute. If you reach this limit, Braze will automatically try again in a few minutes. To request an increase, contact [Firebase Support](https://firebase.google.com/support). ### Step 1: Add Firebase to your project First, add Firebase to your Android project. For step-by-step instructions, see Google's [Firebase setup guide](https://firebase.google.com/docs/android/setup). ### Step 2: Add Cloud Messaging to your dependencies Next, add the Cloud Messaging library to your project dependencies. In your Android project, open `build.gradle`, then add the following line to your `dependencies` block. ```gradle implementation "google.firebase:firebase-messaging:+" ``` Your dependencies should look similar to the following: ```gradle dependencies { implementation project(':android-sdk-ui') implementation "com.google.firebase:firebase-messaging:+" } ``` ### Step 3: Enable the Firebase Cloud Messaging API In Google Cloud, select the project your Android app is using, then enable the [Firebase Cloud Messaging API](https://console.cloud.google.com/apis/library/fcm.googleapis.com). ![Enabled Firebase Cloud Messaging API](https://www.braze.com/docs/pt-br/pt-br/assets/img/android/push_integration/create_a_service_account/firebase-cloud-messaging-api-enabled.png?da5af516c5eab2865056a248406f7a8f){: style="max-width:80%;"} ### Step 4: Create a service account {#service-account} Next, create a new service account, so Braze can make authorized API calls when registering FCM tokens. In Google Cloud, go to **Service Accounts**, then choose your project. On the **Service Accounts** page, select **Create Service Account**. ![A project's service account home page with "Create Service Account" highlighted.](https://www.braze.com/docs/pt-br/pt-br/assets/img/android/push_integration/create_a_service_account/select-create-service-account.png?06a4afaf11e0d044900fbf49eaf980c5) Enter a service account name, ID, and description, then select **Create and continue**. In the **Role** field, find and select **Firebase Cloud Messaging API Admin** from the list of roles. For more restrictive access, create a [custom role](https://cloud.google.com/iam/docs/creating-custom-roles) with the `cloudmessaging.messages.create` permission, then choose it from the list instead. When you're finished, select **Done**. **Warning:** Be sure to select **Firebase Cloud Messaging _API_ Admin**, not **Firebase Cloud Messaging Admin**. ![The form for "Grant this service account access to project" with "Firebase Cloud Messaging API Admin" selected as the role.](https://www.braze.com/docs/pt-br/pt-br/assets/img/android/push_integration/create_a_service_account/add-fcm-api-admin.png?f4552c25937169d7eb2d9e09f4fea296) ### Step 5: Generate JSON credentials {#json} Next, generate JSON credentials for your FCM service account. On Google Cloud IAM & Admin, go to **Service Accounts**, then choose your project. Locate the FCM service account [you created earlier](#android_service-account), then select **Actions** > **Manage Keys**. ![The project's service account homepage with the "Actions" menu open.](https://www.braze.com/docs/pt-br/pt-br/assets/img/android/push_integration/generate_json_credentials/select-manage-keys.png?3da57ece332b89e7d332a240ee4405e3) Select **Add Key** > **Create new key**. ![The selected service account with the "Add Key" menu open.](https://www.braze.com/docs/pt-br/pt-br/assets/img/android/push_integration/generate_json_credentials/select-create-new-key.png?8ed2f8cc053903ccef9c098604e6c26e) Choose **JSON**, then select **Create**. If you created your service account using a different Google Cloud project ID than your FCM project ID, you'll need to manually update the value assigned to the `project_id` in your JSON file. Be sure to remember where you downloaded the key—you'll need it in the next step. ![The form for creating a private key with "JSON" selected.](https://www.braze.com/docs/pt-br/pt-br/assets/img/android/push_integration/generate_json_credentials/select-create.png?a9f9ec288b77f9e2922e2fd68fc5e3e1){: style="max-width:65%;"} **Warning:** Private keys could pose a security risk if compromised. Store your JSON credentials in a secure location for now—you'll delete your key after you upload it to Braze. ### Step 6: Upload your JSON credentials to Braze Next, upload your JSON credentials to your Braze dashboard. In Braze, select **Settings** > **App Settings**. ![The "Settings" menu open in Braze with "App Settings" highlighted.](https://www.braze.com/docs/pt-br/pt-br/assets/img/android/push_integration/upload_json_credentials/select-app-settings.png?8f1231dc6eac885988f3201d6921cec3) Under your Android app's **Push Notification Settings**, choose **Firebase**, then select **Upload JSON File** and upload the credentials [you generated earlier](#android_json). When you're finished, select **Save**. ![The form for "Push Notification Settings" with "Firebase" selected as the push provider.](https://www.braze.com/docs/pt-br/pt-br/assets/img/android/push_integration/upload_json_credentials/upload-json-file.png?98d4a93fa663294fccb3db920980da70) **Warning:** Private keys could pose a security risk if compromised. Now that your key is uploaded to Braze, delete the file [you generated previously](#android_json). ### Step 7: Set up automatic token registration When one of your users opt-in for push notifications, your app needs to generate an FCM token on their device before you can send them push notifications. With the Braze SDK, you can enable automatic FCM token registration for each user's device in your project's Braze configuration files. First, go to Firebase Console, open your project, then select **Settings** > **Project settings**. ![The Firebase project with the "Settings" menu open.](https://www.braze.com/docs/pt-br/pt-br/assets/img/android/push_integration/set_up_automatic_token_registration/select-project-settings.png?9f5e0865e0fb698d08b31cc74069c256) Select **Cloud Messaging**, then under **Firebase Cloud Messaging API (V1)**, copy the number in the **Sender ID** field. ![The Firebase project's "Cloud Messaging" page with the "Sender ID" highlighted.](https://www.braze.com/docs/pt-br/pt-br/assets/img/android/push_integration/set_up_automatic_token_registration/copy-sender-id.png?f27e894f55060ddb1e698581ed8bb912) Next, open your Android Studio project and use your Firebase Sender ID to enable automatic FCM token registration within your `braze.xml` or `BrazeConfig`. To configure automatic FCM token registration, add the following lines to your `braze.xml` file: ```xml true FIREBASE_SENDER_ID ``` Replace `FIREBASE_SENDER_ID` with the value you copied from your Firebase project settings. Your `braze.xml` should look similar to the following: ```xml 12345ABC-6789-DEFG-0123-HIJK456789LM true 603679405392 ``` To configure automatic FCM token registration, add the following lines to your `BrazeConfig`: ```java .setIsFirebaseCloudMessagingRegistrationEnabled(true) .setFirebaseCloudMessagingSenderIdKey("FIREBASE_SENDER_ID") ``` ```kotlin .setIsFirebaseCloudMessagingRegistrationEnabled(true) .setFirebaseCloudMessagingSenderIdKey("FIREBASE_SENDER_ID") ``` Replace `FIREBASE_SENDER_ID` with the value you copied from your Firebase project settings. Your `BrazeConfig` should look similar to the following: ```java BrazeConfig brazeConfig = new BrazeConfig.Builder() .setApiKey("12345ABC-6789-DEFG-0123-HIJK456789LM") .setCustomEndpoint("sdk.iad-01.braze.com") .setSessionTimeout(60) .setHandlePushDeepLinksAutomatically(true) .setGreatNetworkDataFlushInterval(10) .setIsFirebaseCloudMessagingRegistrationEnabled(true) .setFirebaseCloudMessagingSenderIdKey("603679405392") .build(); Braze.configure(this, brazeConfig); ``` ```kotlin val brazeConfig = BrazeConfig.Builder() .setApiKey("12345ABC-6789-DEFG-0123-HIJK456789LM") .setCustomEndpoint("sdk.iad-01.braze.com") .setSessionTimeout(60) .setHandlePushDeepLinksAutomatically(true) .setGreatNetworkDataFlushInterval(10) .setIsFirebaseCloudMessagingRegistrationEnabled(true) .setFirebaseCloudMessagingSenderIdKey("603679405392") .build() Braze.configure(this, brazeConfig) ``` **Tip:** If you'd like manually register FCM tokens instead, you can call [`Braze.setRegisteredPushToken()`](https://braze-inc.github.io/braze-android-sdk/kdoc/braze-android-sdk/com.braze/-braze/registered-push-token.html) inside your app's [`onCreate()`](https://developer.android.com/reference/android/app/Application.html#onCreate()) method. ### Step 8: Remove automatic requests in your application class To prevent Braze from triggering unnecessary network requests every time you send silent push notifications, remove any automatic network requests configured in your `Application` class's `onCreate()` method. For more information see, [Android Developer Reference: Application](https://developer.android.com/reference/android/app/Application). ## Displaying notifications ### Step 1: Register Braze Firebase Messaging Service You can either create a new, existing, or non-Braze Firebase Messaging Service. Choose whichever best meets your specific needs. Braze includes a service to handle push receipt and open intents. Our `BrazeFirebaseMessagingService` class will need to be registered in your `AndroidManifest.xml`: ```xml

``` Our notification code also uses `BrazeFirebaseMessagingService` to handle open and click action tracking. This service must be registered in the `AndroidManifest.xml` to function correctly. Also, remember that Braze prefixes notifications from our system with a unique key so that we only render notifications sent from our systems. You may register additional services separately to render notifications sent from other FCM services. See [`AndroidManifest.xml`](https://github.com/braze-inc/braze-android-sdk/blob/master/samples/firebase-push/src/main/AndroidManifest.xml) in the Firebase push sample app. **Important:** Before Braze SDK 3.1.1, `AppboyFcmReceiver` was used to handle FCM push. The `AppboyFcmReceiver` class should be removed from your manifest and replaced with the preceding integration. If you already have a Firebase Messaging Service registered, you can pass [`RemoteMessage`](https://firebase.google.com/docs/reference/android/com/google/firebase/messaging/RemoteMessage) objects to Braze via [`BrazeFirebaseMessagingService.handleBrazeRemoteMessage()`](https://braze-inc.github.io/braze-android-sdk/kdoc/braze-android-sdk/com.braze.push/-braze-firebase-messaging-service/-companion/handle-braze-remote-message.html). This method will only display a notification if the [`RemoteMessage`](https://firebase.google.com/docs/reference/android/com/google/firebase/messaging/RemoteMessage) object originated from Braze and will safely ignore if not. ```java public class MyFirebaseMessagingService extends FirebaseMessagingService { @Override public void onMessageReceived(RemoteMessage remoteMessage) { super.onMessageReceived(remoteMessage); if (BrazeFirebaseMessagingService.handleBrazeRemoteMessage(this, remoteMessage)) { // This Remote Message originated from Braze and a push notification was displayed. // No further action is needed. } else { // This Remote Message did not originate from Braze. // No action was taken and you can safely pass this Remote Message to other handlers. } } } ``` ```kotlin class MyFirebaseMessagingService : FirebaseMessagingService() { override fun onMessageReceived(remoteMessage: RemoteMessage?) { super.onMessageReceived(remoteMessage) if (BrazeFirebaseMessagingService.handleBrazeRemoteMessage(this, remoteMessage)) { // This Remote Message originated from Braze and a push notification was displayed. // No further action is needed. } else { // This Remote Message did not originate from Braze. // No action was taken and you can safely pass this Remote Message to other handlers. } } } ``` If you have another Firebase Messaging Service you would also like to use, you can also specify a fallback Firebase Messaging Service to call if your application receives a push that isn't from Braze. In your `braze.xml`, specify: ```xml true com.company.OurFirebaseMessagingService ``` or set via [runtime configuration:](https://www.braze.com/docs/pt-br/pt-br/developer_guide/sdk_initalization/?sdktab=android) ```java BrazeConfig brazeConfig = new BrazeConfig.Builder() .setFallbackFirebaseMessagingServiceEnabled(true) .setFallbackFirebaseMessagingServiceClasspath("com.company.OurFirebaseMessagingService") .build(); Braze.configure(this, brazeConfig); ``` ```kotlin val brazeConfig = BrazeConfig.Builder() .setFallbackFirebaseMessagingServiceEnabled(true) .setFallbackFirebaseMessagingServiceClasspath("com.company.OurFirebaseMessagingService") .build() Braze.configure(this, brazeConfig) ``` ### Step 2: Conform small icons to design guidelines For general information about Android notification icons, visit the [Notifications overview](https://developer.android.com/guide/topics/ui/notifiers/notifications). Starting in Android N, you should update or remove small notification icon assets that involve color. The Android system (not the Braze SDK) ignores all non-alpha and transparency channels in action icons and the notification small icon. In other words, Android will convert all parts of your notification small icon to monochrome except for transparent regions. To create a notification small icon asset that displays properly: - Remove all colors from the image except for white. - All other non-white regions of the asset should be transparent. **Note:** A common symptom of an improper asset is the small notification icon rendering as a solid monochrome square. This is due to the Android system not being able to find any transparent regions in the notification small icon asset. The following large and small icons pictured are examples of properly designed icons: ![A small icon appearing in the bottom corner of a large icons beside a message that says "Hey I'm on my way to the bar but.."](https://www.braze.com/docs/pt-br/pt-br/assets/img_archive/large_and_small_notification_icon.png?3231bf42436a261175a9cc890b4443bf "Large and Small Notification Icon") ### Step 3: Configure notification icons {#configure-icons} #### Specifying icons in braze.xml Braze allows you to configure your notification icons by specifying drawable resources in your `braze.xml`: ```xml REPLACE_WITH_YOUR_ICON REPLACE_WITH_YOUR_ICON ``` Setting a small notification icon is required. **If you do not set one, Braze will default to using the application icon as the small notification icon, which may look suboptimal.** Setting a large notification icon is optional but recommended. #### Specifying icon accent color The notification icon accent color can be overridden in your `braze.xml`. If the color is not specified, the default color is the same gray Lollipop uses for system notifications. ```xml 0xFFf33e3e ``` You may also optionally use a color reference: ```xml @color/my_color_here ``` ### Step 4: Add deep links #### Enabling automatic deep link opening To enable Braze to automatically open your app and any deep links when a push notification is clicked, set `com_braze_handle_push_deep_links_automatically` to `true`, in your `braze.xml`: ```xml true ``` This flag can also be set via [runtime configuration](https://www.braze.com/docs/pt-br/pt-br/developer_guide/sdk_initalization/?sdktab=android): ```java BrazeConfig brazeConfig = new BrazeConfig.Builder() .setHandlePushDeepLinksAutomatically(true) .build(); Braze.configure(this, brazeConfig); ``` ```kotlin val brazeConfig = BrazeConfig.Builder() .setHandlePushDeepLinksAutomatically(true) .build() Braze.configure(this, brazeConfig) ``` If you want to custom handle deep links, you will need to create a push callback that listens for push received and opened intents from Braze. For more information, see [Using a callback for push events](https://www.braze.com/docs/pt-br/pt-br/developer_guide/push_notifications/customization#android_using-a-callback-for-push-events). ## Handling foreground notifications By default, when a push notification arrives while your app is in the foreground on Android, the system displays it automatically. To have Braze process the push notification payload (for analytics tracking, deep link handling, and custom processing), route the incoming push data to Braze inside your `FirebaseMessagingService.onMessageReceived` method. ### How it works When you call `BrazeFirebaseMessagingService.handleBrazeRemoteMessage`, Braze determines if the payload is a Braze push notification and, if so, creates and displays the notification with the `NotificationManagerCompat` method. Unlike iOS, Android displays notifications regardless of whether the app is in the foreground or background. ```java package com.example.push; import com.braze.push.BrazeFirebaseMessagingService; import com.google.firebase.messaging.FirebaseMessagingService; import com.google.firebase.messaging.RemoteMessage; public class MyFirebaseMessagingService extends FirebaseMessagingService { @Override public void onMessageReceived(RemoteMessage remoteMessage) { super.onMessageReceived(remoteMessage); // Let Braze process the payload and display the notification if (BrazeFirebaseMessagingService.handleBrazeRemoteMessage(this, remoteMessage)) { // Braze successfully handled the push notification } else { // Handle non-Braze messages } } } ``` ```kotlin package com.example.push import com.braze.push.BrazeFirebaseMessagingService import com.google.firebase.messaging.FirebaseMessagingService import com.google.firebase.messaging.RemoteMessage class MyFirebaseMessagingService : FirebaseMessagingService() { override fun onMessageReceived(remoteMessage: RemoteMessage) { super.onMessageReceived(remoteMessage) // Let Braze process the payload and display the notification if (BrazeFirebaseMessagingService.handleBrazeRemoteMessage(this, remoteMessage)) { // Braze successfully handled the push notification } else { // Handle non-Braze messages } } } ``` For more information, see the [Firebase integration sample](https://github.com/braze-inc/braze-android-sdk/blob/master/samples/firebase-push/src/main/java/com/braze/firebasepush/FirebaseMessagingService.kt) in the Braze Android SDK repository. ### Customizing foreground behavior If you want custom foreground behavior, such as suppressing the system notification or showing an in-app UI instead, you can: - Use `subscribeToPushNotificationEvents` to react to push events and handle deep links with the `BrazeNotificationUtils.routeUserWithNotificationOpenedIntent` method. For more information, see the [Firebase push sample](https://github.com/braze-inc/braze-android-sdk/blob/master/samples/firebase-push/src/main/java/com/braze/firebasepush/FirebaseApplication.kt). - Build and post your own notification using a custom `IBrazeNotificationFactory`, or suppress the notification by not calling `notificationManager.notify` in your handling path. For more information on customizing notifications, see [Custom notification factory](https://www.braze.com/docs/pt-br/pt-br/developer_guide/push_notifications/customization/?sdktab=android#custom-notification-factory). #### Creating custom deep links Follow the instructions found within the [Android developer documentation](http://developer.android.com/training/app-indexing/deep-linking.html) on deep linking if you have not already added deep links to your app. To learn more about what deep links are, see our [FAQ article](https://www.braze.com/docs/pt-br/pt-br/user_guide/messaging/design_and_edit/personalize/actions_and_media_urls/#what-is-deep-linking). #### Adding deep links The Braze dashboard supports setting deep links or web URLs in push notifications campaigns and Canvases that will be opened when the notification is clicked. ![The 'On Click Behavior' setting in the Braze dashboard with 'Deep Link Into Application' selected from the dropdown.](https://www.braze.com/docs/pt-br/pt-br/assets/img_archive/deep_link_click_action.png?7414cf7c78b097ac301be69fca3c5547 "Deep Link Click Action") #### Customizing back stack behavior The Android SDK, by default, will place your host app's main launcher activity in the back stack when following push deep links. Braze allows you to set a custom activity to open in the back stack in place of your main launcher activity or to disable the back stack altogether. For example, to set an activity called `YourMainActivity` as the back stack activity using [runtime configuration](https://www.braze.com/docs/pt-br/pt-br/developer_guide/sdk_initalization/?sdktab=android): ```java BrazeConfig brazeConfig = new BrazeConfig.Builder() .setPushDeepLinkBackStackActivityEnabled(true) .setPushDeepLinkBackStackActivityClass(YourMainActivity.class) .build(); Braze.configure(this, brazeConfig); ``` ```kotlin val brazeConfig = BrazeConfig.Builder() .setPushDeepLinkBackStackActivityEnabled(true) .setPushDeepLinkBackStackActivityClass(YourMainActivity.class) .build() Braze.configure(this, brazeConfig) ``` See the equivalent configuration for your `braze.xml`. Note that the class name must be the same as returned by `Class.forName()`. ```xml true your.package.name.YourMainActivity ``` ### Step 5: Define notification channels The Braze Android SDK supports [Android notification channels](https://developer.android.com/preview/features/notification-channels.html). If a Braze notification does not contain the ID for a notification channel or that a Braze notification contains an invalid channel ID, Braze will display the notification with the default notification channel defined in the SDK. Company users use [Android Notification Channels](https://www.braze.com/docs/pt-br/pt-br/user_guide/message_building_by_channel/push/android/notification_channels/) within the platform to group notifications. To set the user facing name of the default Braze notification channel, use [`BrazeConfig.setDefaultNotificationChannelName()`](https://braze-inc.github.io/braze-android-sdk/kdoc/braze-android-sdk/com.braze.configuration/-braze-config/-builder/set-default-notification-channel-name.html). To set the user facing description of the default Braze notification channel, use [`BrazeConfig.setDefaultNotificationChannelDescription()`](https://braze-inc.github.io/braze-android-sdk/kdoc/braze-android-sdk/com.braze.configuration/-braze-config/-builder/set-default-notification-channel-description.html). Update any API campaigns with the [Android push object](https://www.braze.com/docs/pt-br/pt-br/api/objects_filters/messaging/android_object/) parameter to include the `notification_channel` field. If this field is not specified, Braze will send the notification payload with the [dashboard fallback](https://www.braze.com/docs/pt-br/pt-br/user_guide/message_building_by_channel/push/android/notification_channels/#dashboard-fallback-channel) channel ID. Other than the default notification channel, Braze will not create any channels. All other channels must be programmatically defined by the host app and then entered into the Braze dashboard. The default channel name and description can also be configured in `braze.xml`. ```xml Your channel name Your channel description ``` ### Step 6: Test notification display and analytics #### Testing display At this point, you should be able to see notifications sent from Braze. To test this, go to the **Campaigns** page on your Braze dashboard and create a **Push Notification** campaign. Choose **Android Push** and design your message. Then click the eye icon in the composer to get the test sender. Enter the user ID or email address of your current user and click **Send Test**. You should see the push show up on your device. ![The 'Test' tab of a push notification campaign in the Braze dashboard.](https://www.braze.com/docs/pt-br/pt-br/assets/img_archive/android_push_test.png?ee8f7372a8c3f7d77dc9ebd5e131a1f0 "Android Push Test") For issues related to push display, see our [troubleshooting guide](https://www.braze.com/docs/pt-br/pt-br/developer_guide/push_notifications/troubleshooting/?sdktab=android). #### Testing analytics At this point, you should also have analytics logging for push notification opens. Clicking on the notification when it arrives should result in the **Direct Opens** on your campaign results page to increase by 1. Check out our [push reporting](https://www.braze.com/docs/pt-br/pt-br/user_guide/message_building_by_channel/push/push_reporting/) article for a break down on push analytics. For issues related to push analytics, see our [troubleshooting guide](https://www.braze.com/docs/pt-br/pt-br/developer_guide/push_notifications/troubleshooting/?sdktab=android). #### Testing from command line If you'd like to test in-app and push notifications via the command-line interface, you can send a single notification through the terminal via cURL and the [messaging API](https://www.braze.com/docs/pt-br/pt-br/api/endpoints/messaging/). You will need to replace the following fields with the correct values for your test case: - `YOUR_API_KEY` (Go to **Settings** > **API Keys**.) - `YOUR_EXTERNAL_USER_ID` (Search for a profile on the **Search Users** page.) - `YOUR_KEY1` (optional) - `YOUR_VALUE1` (optional) ```bash curl -X POST -H "Content-Type: application/json" -H "Authorization: Bearer {YOUR_API_KEY}" -d '{ "external_user_ids":["YOUR_EXTERNAL_USER_ID"], "messages": { "android_push": { "title":"Test push title", "alert":"Test push", "extra": { "YOUR_KEY1":"YOUR_VALUE1" } } } }' https://rest.iad-01.braze.com/messages/send ``` This example uses the `US-01` instance. If you are not on this instance, replace the `US-01` endpoint with [your endpoint](https://www.braze.com/docs/pt-br/pt-br/api/basics/#endpoints). ## Conversation push notifications ![Android notification shade showing a Conversations section with three grouped conversation notifications from different contacts.](https://www.braze.com/docs/pt-br/pt-br/assets/img/android/push/conversations_android.png?e93b0b2e074ac12cac3a56619b22117b){: style="float:right;max-width:35%;margin-left:15px;border: 0;"} The [people and conversations initiative](https://developer.android.com/guide/topics/ui/conversations) is a multi-year Android initiative that aims to elevate people and conversations in the system surfaces of the phone. This priority is based on the fact that communication and interaction with other people is still the most valued and important functional area for the majority of Android users across all demographics. ### Usage requirements - This notification type requires the Braze Android SDK v15.0.0+ and Android 11+ devices. - Unsupported devices or SDKs will fallback to a standard push notification. This feature is only available over the Braze REST API. See the [Android push object](https://www.braze.com/docs/pt-br/pt-br/api/objects_filters/messaging/android_object#android-conversation-push-object) for more information. ## FCM quota exceeded errors When your limit for Firebase Cloud Messaging (FCM) is exceeded, Google returns "quota exceeded" errors. The default limit for FCM is 600,000 requests per minute. Braze retries sending according to Google's recommended best practices. However, a large volume of these errors can prolong sending time by several minutes. To mitigate potential impact, Braze will send you an alert that the rate limit is being exceeded and steps you can take to prevent the errors. To check your current limit, go to your **Google Cloud Console** > **APIs & Services** > **Firebase Cloud Messaging API** > **Quotas & System Limits**, or visit the [FCM API Quotas page](https://console.cloud.google.com/apis/api/fcm.googleapis.com/quotas). ### Best practices We recommend these best practices to keep these error volumes low. #### Request a rate limit increase from FCM To request a rate limit increase from FCM, you can contact [Firebase Support](https://firebase.google.com/support) directly or do the following: 1. Go to the [FCM API Quotas page](https://console.cloud.google.com/apis/api/fcm.googleapis.com/quotas). 2. Locate the **Send requests per minute** quota. 3. Select **Edit Quota**. 4. Enter a new value and submit your request. #### Apply a workspace rate limit You can apply a workspace rate limit for Android push notifications. This can help regulate the delivery rate of your outgoing messages. For more details, see [Workspace messaging rate limits](https://www.braze.com/docs/pt-br/pt-br/user_guide/administrative/app_settings/messaging_rate_limits). ## Rate limits Push notifications are rate-limited, so don't be afraid of sending as many as your application needs. iOS and the Apple Push Notification service (APNs) servers will control how often they are delivered, and you won't get into trouble for sending too many. If your push notifications are throttled, they might be delayed until the next time the device sends a keep-alive packet or receives another notification. ## Setting up push notifications ### Step 1: Upload your APNs token Before you can send an iOS push notification using Braze, you need to upload your `.p8` push notification file, as described in [Apple's developer documentation](https://developer.apple.com/documentation/usernotifications/establishing-a-token-based-connection-to-apns): 1. In your Apple developer account, go to [**Certificates, Identifiers & Profiles**](https://developer.apple.com/account/ios/certificate). 2. Under **Keys**, select **All** and click the add button (+) in the upper-right corner. 3. Under **Key Description**, enter a unique name for the signing key. 4. Under **Key Services**, select the **Apple Push Notification service (APNs)** checkbox, then click **Continue**. Click **Confirm**. 5. Note the key ID. Click **Download** to generate and download the key. Make sure to save the downloaded file in a secure place, as you cannot download this more than once. 6. In Braze, go to **Settings** > **App Settings** and upload the `.p8` file under **Apple Push Certificate**. You can upload either your development or production push certificate. To test push notifications after your app is live in the App Store, its recommended to set up a separate workspace for the development version of your app. 7. When prompted, enter your app's [bundle ID](https://developer.apple.com/documentation/foundation/nsbundle/1418023-bundleidentifier), [key ID](https://developer.apple.com/help/account/manage-keys/get-a-key-identifier/), and [team ID](https://developer.apple.com/help/account/manage-your-team/locate-your-team-id). You'll also need to specify whether to send notifications to your app's development or production environment, which is defined by its provisioning profile. 8. When you're finished, select **Save**. ### Step 2: Enable push capabilities In Xcode, go to the **Signing & Capabilities** section of the main app target and add the push notifications capability. ![The 'Signing & Capabilities' section in an Xcode project.](https://www.braze.com/docs/pt-br/pt-br/assets/img_archive/Enable_push_capabilities.png?8a3957eea917ba442294b7dbbe60732f) ### Step 3: Set up push handling You can use the Swift SDK to automate the processing of remote notifications received from Braze. This is the simplest way to handle push notifications and is the recommended handling method. #### Step 3.1: Enable automation in the push property To enable the automatic push integration, set the `automation` property of the `push` configuration to `true`: ```swift let configuration = Braze.Configuration(apiKey: "{YOUR-BRAZE-API-KEY}", endpoint: "{YOUR-BRAZE-API-ENDPOINT}") configuration.push.automation = true ``` ```objc BRZConfiguration *configuration = [[BRZConfiguration alloc] initWithApiKey:@"{YOUR-BRAZE-API-KEY}" endpoint:@"{YOUR-BRAZE-API-ENDPOINT}"]; configuration.push.automation = [[BRZConfigurationPushAutomation alloc] initEnablingAllAutomations:YES]; ``` This instructs the SDK to: - Register your application for push notification on the system. - Request the push notification authorization/permission at initialization. - Dynamically provide implementations for the push notification related system delegate methods. **Note:** The automation steps performed by the SDK are compatible with pre-existing push notification handling integrations in your codebase. The SDK only automates the processing of remote notification received from Braze. Any system handler implemented to process your own or another third party SDK remote notifications will continue to work when `automation` is enabled. **Warning:** The SDK must be initialized on the main thread to enable push notification automation. SDK initialization must happen before the application has finished launching or in your AppDelegate [`application(_:didFinishLaunchingWithOptions:)`](https://developer.apple.com/documentation/uikit/uiapplicationdelegate/1622921-application) implementation. If your application requires additional setup before initializing the SDK, please refer to the [Delayed Initialization](https://www.braze.com/docs/pt-br/pt-br/developer_guide/sdk_initalization/?sdktab=swift) documentation page. #### Step 3.2: Override individual configurations (optional) For more granular control, each automation step can be enabled or disabled individually: ```swift // Enable all automations and disable the automatic notification authorization request at launch. configuration.push.automation = true configuration.push.automation.requestAuthorizationAtLaunch = false ``` ```objc // Enable all automations and disable the automatic notification authorization request at launch. configuration.push.automation = [[BRZConfigurationPushAutomation alloc] initEnablingAllAutomations:YES]; configuration.push.automation.requestAuthorizationAtLaunch = NO; ``` See [`Braze.Configuration.Push.Automation`](https://braze-inc.github.io/braze-swift-sdk/documentation/brazekit/braze/configuration-swift.class/push-swift.class/automation-swift.class) for all available options and [`automation`](https://braze-inc.github.io/braze-swift-sdk/documentation/brazekit/braze/configuration-swift.class/push-swift.class/automation-swift.property) for more information on the automation behavior. **Note:** If you rely on push notifications for additional behavior specific to your app, you may still be able to use automatic push integration instead of manual push notification integration. The [`subscribeToUpdates(_:)`](https://braze-inc.github.io/braze-swift-sdk/documentation/brazekit/braze/notifications-swift.class/subscribetoupdates(_:)) method provides a way to be notified of remote notifications processed by Braze. #### Step 3.1: Register for push notifications with APNs Include the appropriate code sample within your app's [`application:didFinishLaunchingWithOptions:` delegate method](https://developer.apple.com/documentation/uikit/uiapplicationdelegate/1622921-application) so that your users' devices can register with APNs. Ensure that you call all push integration code in your application's main thread. Braze also provides default push categories for push action button support, which must be manually added to your push registration code. Refer to [push action buttons](https://www.braze.com/docs/pt-br/pt-br/developer_guide/push_notifications/customization/?sdktab=swift#swift_customizing-push-categories) for additional integration steps. Add the following code to the `application:didFinishLaunchingWithOptions:` method of your app delegate. **Note:** The following code sample includes integration for provisional push authentication (lines 5 and 6). If you are not planning on using provisional authorization in your app, you can remove the lines of code that add `UNAuthorizationOptionProvisional` to the `requestAuthorization` options.
Visit [iOS notification options](https://www.braze.com/docs/pt-br/pt-br/user_guide/message_building_by_channel/push/ios/notification_options/) to learn more about push provisional authentication. ```swift application.registerForRemoteNotifications() let center = UNUserNotificationCenter.current() center.setNotificationCategories(Braze.Notifications.categories) center.delegate = self var options: UNAuthorizationOptions = [.alert, .sound, .badge] if #available(iOS 12.0, *) { options = UNAuthorizationOptions(rawValue: options.rawValue | UNAuthorizationOptions.provisional.rawValue) } center.requestAuthorization(options: options) { granted, error in print("Notification authorization, granted: \(granted), error: \(String(describing: error))") } ``` ```objc [application registerForRemoteNotifications]; UNUserNotificationCenter *center = UNUserNotificationCenter.currentNotificationCenter; [center setNotificationCategories:BRZNotifications.categories]; center.delegate = self; UNAuthorizationOptions options = UNAuthorizationOptionAlert | UNAuthorizationOptionSound | UNAuthorizationOptionBadge; if (@available(iOS 12.0, *)) { options = options | UNAuthorizationOptionProvisional; } [center requestAuthorizationWithOptions:options completionHandler:^(BOOL granted, NSError *_Nullable error) { NSLog(@"Notification authorization, granted: %d, " @"error: %@)", granted, error); }]; ``` **Warning:** You must assign your delegate object using `center.delegate = self` synchronously before your app finishes launching, preferably in `application:didFinishLaunchingWithOptions:`. Not doing so may cause your app to miss incoming push notifications. Visit Apple's [`UNUserNotificationCenterDelegate`](https://developer.apple.com/documentation/usernotifications/unusernotificationcenterdelegate) documentation to learn more. If your app calls `wipeData()` and later re-enables the Braze SDK in the same app run, you must call `registerForRemoteNotifications()` again to re-populate the device token used by the SDK. #### Step 3.2: Register push tokens with Braze Once APNs registration is complete, pass the resulting `deviceToken` to Braze to enable for push notifications for the user. Add the following code to your app's `application(_:didRegisterForRemoteNotificationsWithDeviceToken:)` method: ```swift AppDelegate.braze?.notifications.register(deviceToken: deviceToken) ``` Add the following code to your app's `application:didRegisterForRemoteNotificationsWithDeviceToken:` method: ```objc [AppDelegate.braze.notifications registerDeviceToken:deviceToken]; ``` **Important:** The `application:didRegisterForRemoteNotificationsWithDeviceToken:` delegate method is called every time after `application.registerForRemoteNotifications()` is called.

If you are migrating to Braze from another push service and your user's device has already registered with APNs, this method will collect tokens from existing registrations the next time the method is called, and users will not have to re-opt-in to push. #### Step 3.3: Enable push handling Next, pass the received push notifications along to Braze. This step is necessary for logging push analytics and link handling. Ensure that you call all push integration code in your application's main thread. ##### Default push handling To enable the Braze default push handling, add the following code to your app's `application(_:didReceiveRemoteNotification:fetchCompletionHandler:)` method: ```swift if let braze = AppDelegate.braze, braze.notifications.handleBackgroundNotification( userInfo: userInfo, fetchCompletionHandler: completionHandler ) { return } completionHandler(.noData) ``` Next, add the following to your app's `userNotificationCenter(_:didReceive:withCompletionHandler:)` method: ```swift if let braze = AppDelegate.braze, braze.notifications.handleUserNotification( response: response, withCompletionHandler: completionHandler ) { return } completionHandler() ``` To enable the Braze default push handling, add the following code to your application's `application:didReceiveRemoteNotification:fetchCompletionHandler:` method: ```objc BOOL processedByBraze = AppDelegate.braze != nil && [AppDelegate.braze.notifications handleBackgroundNotificationWithUserInfo:userInfo fetchCompletionHandler:completionHandler]; if (processedByBraze) { return; } completionHandler(UIBackgroundFetchResultNoData); ``` Next, add the following code to your app's `(void)userNotificationCenter:didReceiveNotificationResponse:withCompletionHandler:` method: ```objc BOOL processedByBraze = AppDelegate.braze != nil && [AppDelegate.braze.notifications handleUserNotificationWithResponse:response withCompletionHandler:completionHandler]; if (processedByBraze) { return; } completionHandler(); ``` ##### Foreground push handling To enable foreground push notifications and let Braze recognize them when they're received, implement `UNUserNotificationCenter.userNotificationCenter(_:willPresent:withCompletionHandler:)`. If a user taps your foreground notification, the `userNotificationCenter(_:didReceive:withCompletionHandler:)` push delegate will be called and Braze will log the push click event. ```swift func userNotificationCenter( _ center: UNUserNotificationCenter, willPresent notification: UNNotification, withCompletionHandler completionHandler: @escaping (UNNotificationPresentationOptions ) -> Void) { if let braze = AppDelegate.braze { // Forward notification payload to Braze for processing. braze.notifications.handleForegroundNotification(notification: notification) } // Configure application's foreground notification display options. if #available(iOS 14.0, *) { completionHandler([.list, .banner]) } else { completionHandler([.alert]) } } ``` To enable foreground push notifications and let Braze recognize them when they're received, implement `userNotificationCenter:willPresentNotification:withCompletionHandler:`. If a user taps your foreground notification, the `userNotificationCenter:didReceiveNotificationResponse:withCompletionHandler:` push delegate will be called and Braze will log the push click event. ```objc - (void)userNotificationCenter:(UNUserNotificationCenter *)center willPresentNotification:(UNNotification *)notification withCompletionHandler:(void (^)(UNNotificationPresentationOptions options))completionHandler { if (AppDelegate.braze != nil) { // Forward notification payload to Braze for processing. [AppDelegate.braze.notifications handleForegroundNotificationWithNotification:notification]; } // Configure application's foreground notification display options. if (@available(iOS 14.0, *)) { completionHandler(UNNotificationPresentationOptionList | UNNotificationPresentationOptionBanner); } else { completionHandler(UNNotificationPresentationOptionAlert); } } ``` ## Testing notifications {#push-testing} If you'd like to test in-app and push notifications via the command line, you can send a single notification through the terminal via CURL and the [messaging API](https://www.braze.com/docs/pt-br/pt-br/api/endpoints/messaging/send_messages/post_send_messages/). You will need to replace the following fields with the correct values for your test case: - `YOUR_API_KEY` - available at **Settings** > **API Keys**. - `YOUR_EXTERNAL_USER_ID` - available on the **Search Users** page. See [assigning user IDs](https://www.braze.com/docs/pt-br/pt-br/developer_guide/platform_integration_guides/swift/analytics/setting_user_ids/#assigning-a-user-id) for more information. - `YOUR_KEY1` (optional) - `YOUR_VALUE1` (optional) In the following example, the `US-01` instance is being used. If you're not on this instance, refer to our [API documentation](https://www.braze.com/docs/pt-br/pt-br/api/basics/) to see which endpoint to make requests to. ```bash curl -X POST -H "Content-Type: application/json" -H "Authorization: Bearer {YOUR_API_KEY}" -d '{ "external_user_ids":["YOUR_EXTERNAL_USER_ID"], "messages": { "apple_push": { "alert":"Test push", "extra": { "YOUR_KEY1":"YOUR_VALUE1" } } } }' https://rest.iad-01.braze.com/messages/send ``` ## Subscribing to push notifications updates To access the push notification payloads processed by Braze, use the [`Braze.Notifications.subscribeToUpdates(payloadTypes:_:)`](https://braze-inc.github.io/braze-swift-sdk/documentation/brazekit/braze/notifications-swift.class/subscribetoupdates(payloadtypes:_:)/) method. You can use the `payloadTypes` parameter to specify whether you'd like to subscribe to notifications involving push open events, push received events, or both. ```swift // This subscription is maintained through a Braze cancellable, which will observe for changes until the subscription is cancelled. // You must keep a strong reference to the cancellable to keep the subscription active. // The subscription is canceled either when the cancellable is deinitialized or when you call its `.cancel()` method. let cancellable = AppDelegate.braze?.notifications.subscribeToUpdates(payloadTypes: [.open, .received]) { payload in print("Braze processed notification with title '\(payload.title)' and body '\(payload.body)'") } ``` **Important:** Keep in mind, push received events will only trigger for foreground notifications and `content-available` background notifications. It will not trigger for notifications received while terminated or for background notifications without the `content-available` field. ```objc NSInteger filtersValue = BRZNotificationsPayloadTypeFilter.opened.rawValue | BRZNotificationsPayloadTypeFilter.received.rawValue; BRZNotificationsPayloadTypeFilter *filters = [[BRZNotificationsPayloadTypeFilter alloc] initWithRawValue: filtersValue]; BRZCancellable *cancellable = [notifications subscribeToUpdatesWithPayloadTypes:filters update:^(BRZNotificationsPayload * _Nonnull payload) { NSLog(@"Braze processed notification with title '%@' and body '%@'", payload.title, payload.body); }]; ``` **Important:** Keep in mind, push received events will only trigger for foreground notifications and `content-available` background notifications. It will not trigger for notifications received while terminated or for background notifications without the `content-available` field. **Note:** When using the automatic push integration, `subscribeToUpdates(_:)` is the only way to be notified of remote notifications processed by Braze. The `UIAppDelegate` and `UNUserNotificationCenterDelegate` system methods are not called when the notification is automatically processed by Braze. **Tip:** Create your push notification subscription in `application(_:didFinishLaunchingWithOptions:)` to ensure your subscription is triggered after an end-user taps a notification while your app is in a terminated state. ## Handling foreground notifications By default, when a push notification arrives while your app is in the foreground, iOS does not display it automatically. To display push notifications in the foreground and track them with Braze analytics, call the `handleForegroundNotification(notification:)` method inside your `UNUserNotificationCenterDelegate.userNotificationCenter(_:willPresent:withCompletionHandler:)` implementation. ### How it works When you call `handleForegroundNotification(notification:)`, Braze processes the notification payload to log analytics and handle any deep links or button actions. The actual display behavior is controlled by the `UNNotificationPresentationOptions` you pass to the completion handler. ```swift import BrazeKit import UserNotifications extension AppDelegate: UNUserNotificationCenterDelegate { func userNotificationCenter( _ center: UNUserNotificationCenter, willPresent notification: UNNotification, withCompletionHandler completionHandler: @escaping (UNNotificationPresentationOptions) -> Void ) { // Let Braze process the notification payload if let braze = AppDelegate.braze { braze.notifications.handleForegroundNotification(notification: notification) } // Control how the notification appears in the foreground if #available(iOS 14.0, *) { completionHandler([.banner, .list, .sound]) } else { completionHandler([.alert, .sound]) } } } ``` For a complete example, see the [push notifications manual integration sample](https://github.com/braze-inc/braze-swift-sdk/blob/e31907eaa0dbd151dc2e6826de66cc494242ba60/Examples/Swift/Sources/PushNotifications-Manual/AppDelegate.swift#L1-L120) in the Braze Swift SDK repository. ## Push primers {#push-primers} Push primer campaigns encourage your users to enable push notifications on their device for your app. This can be done without SDK customization using our [no code push primer](https://www.braze.com/docs/pt-br/pt-br/user_guide/message_building_by_channel/push/best_practices/push_primer_messages/). ## Dynamic APNs gateway management Dynamic Apple Push Notification Service (APNs) gateway management enhances the reliability and efficiency of iOS push notifications by automatically detecting the correct APNs environment. Previously, you would manually select APNs environments (development or production) for your push notifications, which sometimes led to incorrect gateway configurations, delivery failures, and `BadDeviceToken` errors. With dynamic APNs gateway management, you'll have: - **Improved reliability:** Notifications are always delivered to the correct APNs environment, reducing failed deliveries. - **Simplified configuration:** You no longer need to manually manage APNs gateway settings. - **Error resilience:** Invalid or missing gateway values are gracefully handled, providing uninterrupted service. ### Prerequisites Braze supports Dynamic APNs gateway management for push notifications on iOS with the following SDK version requirement:

Swift: 10.0.0+

### How it works When an iOS app integrates with the Braze Swift SDK, it sends device-related data, including [`aps-environment`](https://developer.apple.com/documentation/bundleresources/entitlements/aps-environment) to the Braze SDK API, if available. The `apns_gateway` value indicates whether the app is using the development (`dev`) or production (`prod`) APNs environment. Braze also stores the reported gateway value for each device. If a new, valid gateway value is received, Braze updates the stored value automatically. When Braze sends a push notification: - If a valid gateway value (dev or prod) is stored for the device, Braze uses it to determine the correct APNs environment. - If no gateway value is stored, Braze defaults to the APNs environment configured in the **App Settings** page. ### Frequently asked questions #### Why was this feature introduced? With dynamic APNs gateway management, the correct environment is selected automatically. Previously, you had to manually configure the APNs gateway, which could lead to `BadDeviceToken` errors, token invalidation, and potential APNs rate-limiting issues. #### How does this impact push delivery performance? This feature improves delivery rates by always routing push tokens to the correct APNs environment, avoiding failures caused by misconfigured gateways. #### Can I disable this feature? Dynamic APNs Gateway Management is turned on by default and provides reliability improvements. If you have specific use cases that require manual gateway selection, contact [Braze Support](https://www.braze.com/docs/pt-br/pt-br/user_guide/administrative/access_braze/support/). ## About push notifications for Android TV ![](https://www.braze.com/docs/pt-br/pt-br/assets/img/Television.png?bf36c19525c113aaa61e5554d969b4b3){: style="float:right;max-width:25%;margin-left:15px; border: 0"} While not a native feature, Android TV push integration is made possible by leveraging the Braze Android SDK and Firebase Cloud Messaging to register a push token for Android TV. It is, however, necessary to build a UI to display the notification payload after it is received. ## Prerequisites To use this feature, you'll need to complete the following: - [Integrate the Braze Android SDK](https://www.braze.com/docs/pt-br/pt-br/developer_guide/sdk_integration/?sdktab=android) - [Set up push notifications for the Braze Android SDK](https://www.braze.com/docs/pt-br/pt-br/developer_guide/platform_integration_guides/android/push_notifications/?tab=android) ## Setting up push notifications To set up push notifications for Android TV: 1. Create a custom view in your app to display your notifications. 2. Create a [custom notification factory](https://www.braze.com/docs/pt-br/pt-br/developer_guide/push_notifications/customization#customization-display). This will override the default SDK behavior and allow you to manually display the notifications. By returning `null`, this will prevent the SDK from processing and will require custom code to display the notification. After these steps have been completed, you can start sending push to Android TV!

3. (Optional) To track click analytics effectively, set up click analytics tracking. This can be achieved by creating a [push callback](https://www.braze.com/docs/pt-br/pt-br/developer_guide/push_notifications/customization#push-callback) to listen for Braze push opened and received intents. **Note:** These notifications **will not persist** and will only be visible to the user when the device displays them. This is due to Android TV's notification center not supporting historical notifications. ## Testing Android TV push notifications To test if your push implementation is successful, send a notification from the Braze dashboard as you would normally for an Android device. - **If the application is closed**: The push message will display a toast notification on the screen. - **If the application is open**: You have the opportunity to display the message in your own hosted UI. We recommend following the UI styling of our Android Mobile SDK in-app messages. ## Best practices For marketers using Braze, launching a campaign to Android TV will be identical to launching a push to Android mobile apps. To target these devices exclusively, we recommend selecting the Android TV App in segmentation. The delivered and clicked response returned by FCM will follow the same convention as a mobile Android device; therefore, any errors will be visible in the message activity log. ## Prerequisites Before you can use this feature, you'll need to [integrate the Cordova Braze SDK](https://www.braze.com/docs/pt-br/pt-br/developer_guide/sdk_integration/?sdktab=cordova). After you integrate the SDK, basic push notification functionality is enabled by default. To use [rich push notifications](https://www.braze.com/docs/pt-br/pt-br/developer_guide/push_notifications/rich/?sdktab=cordova) and [push stories](https://www.braze.com/docs/pt-br/pt-br/developer_guide/push_notifications/push_stories/?sdktab=cordova), you'll need to set them up individually. To use iOS push messages, you also need to upload a valid push certificate. **Warning:** Anytime you add, remove, or update your Cordova plugins, Cordova will overwrite the Podfile in your iOS app's Xcode project. This means you’ll need to set these features up again anytime you modify your Cordova plugins. ## Enabling push deep linking By default, the Braze Cordova SDK doesn't automatically handle deep links from push notifications. To enable push deep linking, follow the configuration steps in [Deep linking](https://www.braze.com/docs/pt-br/pt-br/developer_guide/cordova/deep_linking/). For more details about these and other push configuration options, see [Optional configurations](https://www.braze.com/docs/pt-br/pt-br/developer_guide/sdk_integration?sdktab=cordova#optional). ## Disabling basic push notifications (iOS only) After you integrate the Braze Cordova SDK for iOS, basic push notification functionality is enabled by default. To disable this functionality in your iOS app, add the following to your `config.xml` file. For more information, see [Optional configurations](https://www.braze.com/docs/pt-br/pt-br/developer_guide/sdk_integration?sdktab=cordova#optional). ```xml ``` ## Prerequisites Before you can use this feature, you'll need to [integrate the Flutter Braze SDK](https://www.braze.com/docs/pt-br/pt-br/developer_guide/sdk_integration/?sdktab=flutter). ## Setting up push notifications ### Step 1: Complete the initial setup #### Step 1.1: Register for push Register for push using Google’s Firebase Cloud Messaging (FCM) API. For a full walkthrough, refer to the following steps from the [Native Android push integration guide](https://www.braze.com/docs/pt-br/pt-br/developer_guide/platform_integration_guides/android/push_notifications/?tab=android/): 1. [Add Firebase to your project](https://www.braze.com/docs/pt-br/pt-br/developer_guide/platform_integration_guides/android/push_notifications/android/integration/standard_integration/#step-1-add-firebase-to-your-project). 2. [Add Cloud Messaging to your dependencies](https://www.braze.com/docs/pt-br/pt-br/developer_guide/platform_integration_guides/android/push_notifications/android/integration/standard_integration/#step-2-add-cloud-messaging-to-your-dependencies). 3. [Create a service account](https://www.braze.com/docs/pt-br/pt-br/developer_guide/platform_integration_guides/android/push_notifications/android/integration/standard_integration/#step-3-create-a-service-account). 4. [Generate JSON credentials](https://www.braze.com/docs/pt-br/pt-br/developer_guide/platform_integration_guides/android/push_notifications/android/integration/standard_integration/#step-4-generate-json-credentials). 5. [Upload your JSON credentials to Braze](https://www.braze.com/docs/pt-br/pt-br/developer_guide/platform_integration_guides/android/push_notifications/android/integration/standard_integration/#step-5-upload-your-json-credentials-to-braze). #### Step 1.2: Get your Google Sender ID First, go to Firebase Console, open your project, then select **Settings** > **Project settings**. ![The Firebase project with the "Settings" menu open.](https://www.braze.com/docs/pt-br/pt-br/assets/img/android/push_integration/set_up_automatic_token_registration/select-project-settings.png?9f5e0865e0fb698d08b31cc74069c256) Select **Cloud Messaging**, then under **Firebase Cloud Messaging API (V1)**, copy the **Sender ID** to your clipboard. ![The Firebase project's "Cloud Messaging" page with the "Sender ID" highlighted.](https://www.braze.com/docs/pt-br/pt-br/assets/img/android/push_integration/set_up_automatic_token_registration/copy-sender-id.png?f27e894f55060ddb1e698581ed8bb912) #### Step 1.3: Update your `braze.xml` Add the following to your `braze.xml` file. Replace `FIREBASE_SENDER_ID` with the sender ID you copied previously. ```xml true FIREBASE_SENDER_ID ``` #### Step 1.1: Upload APNs certificates Generate an Apple Push Notification service (APNs) certificate and uploaded it to the Braze dashboard. For a full walkthrough, see [Uploading your APNs certificate](https://www.braze.com/docs/pt-br/pt-br/developer_guide/platform_integration_guides/swift/push_notifications/integration/#step-1-upload-your-apns-certificate). #### Step 1.2: Add push notification support to your app Follow the [native iOS integration guide](https://www.braze.com/docs/pt-br/pt-br/developer_guide/platform_integration_guides/swift/push_notifications/integration/?tab=objective-c#automatic-push-integration). ### Step 2: Listen for push notification events (optional) To listen for push notification events that Braze has detected and handled, call `subscribeToPushNotificationEvents()` and pass in an argument to execute. **Note:** Braze push notification events are available on both Android and iOS. Due to platform differences, iOS will only detect Braze push events when a user has interacted with a notification. ```dart // Create stream subscription StreamSubscription pushEventsStreamSubscription; pushEventsStreamSubscription = braze.subscribeToPushNotificationEvents((BrazePushEvent pushEvent) { print("Push Notification event of type ${pushEvent.payloadType} seen. Title ${pushEvent.title}\n and deeplink ${pushEvent.url}"); // Handle push notification events }); // Cancel stream subscription pushEventsStreamSubscription.cancel(); ``` ##### Push notification event fields **Note:** Because of platform limitations on iOS, the Braze SDK can only process push payloads while the app is in the foreground. Listeners will only trigger for the `push_opened` event type on iOS after a user has interacted with a push. For a full list of push notification fields, refer to the table below: | Field Name | Type | Description | | ------------------ | --------- | ----------- | | `payloadType` | String | Specifies the notification payload type. The two values that are sent from the Braze Flutter SDK are `push_opened` and `push_received`. Only `push_opened` events are supported on iOS. | | `url` | String | Specifies the URL that was opened by the notification. | | `useWebview` | Boolean | If `true`, URL will open in-app in a modal webview. If `false`, the URL will open in the device browser. | | `title` | String | Represents the title of the notification. | | `body` | String | Represents the body or content text of the notification. | | `summaryText` | String | Represents the summary text of the notification. This is mapped from `subtitle` on iOS. | | `badgeCount` | Number | Represents the badge count of the notification. | | `timestamp` | Number | Represents the time at which the payload was received by the application. | | `isSilent` | Boolean | If `true`, the payload is received silently. For details on sending Android silent push notifications, refer to [Silent push notifications on Android](https://www.braze.com/docs/pt-br/pt-br/developer_guide/push_notifications/silent/?sdktab=android). For details on sending iOS silent push notifications, refer to [Silent push notifications on iOS](https://www.braze.com/docs/pt-br/pt-br/developer_guide/push_notifications/silent/?sdktab=swift). | | `isBrazeInternal`| Boolean | This will be `true` if a notification payload was sent for an internal SDK feature, such as Feature Flag sync or uninstall tracking. The payload is received silently for the user. | | `imageUrl` | String | Specifies the URL associated with the notification image. | | `brazeProperties` | Object | Represents Braze properties associated with the campaign (key-value pairs). | | `ios` | Object | Represents iOS-specific fields. | | `android` | Object | Represents Android-specific fields. | {: .reset-td-br-1 .reset-td-br-2 aria-label="Push notification event fields" } ### Step 3: Test displaying push notifications To test your integration after configuring push notifications in the native layer: 1. Set an active user in the Flutter application. To do so, initialize your plugin by calling `braze.changeUser('your-user-id')`. 2. Head to **Campaigns** and create a new push notification campaign. Choose the platforms that you'd like to test. 3. Compose your test notification and head over to the **Test** tab. Add the same `user-id` as the test user and click **Send Test**. 4. You should receive the notification on your device shortly. You may need to check in the Notification Center or update Settings if it doesn't display. **Tip:** Starting with Xcode 14, you can test remote push notifications on an iOS simulator. ## Prerequisites Before you can use this feature, you'll need to [integrate the Android Braze SDK](https://www.braze.com/docs/pt-br/pt-br/developer_guide/sdk_integration/?sdktab=android). ## Setting up push notifications Newer phones manufactured by [Huawei](https://huaweimobileservices.com/) come equipped with Huawei Mobile Services (HMS) - a service used to deliver push instead of Google's Firebase Cloud Messaging (FCM). ### Step 1: Register for a Huawei developer account Before getting started, you'll need to register and set up a [Huawei Developer account](https://developer.huawei.com/consumer/en/console). In your Huawei account, go to **My Projects > Project Settings > App Information**, and take note of the `App ID` and `App secret`. ![](https://www.braze.com/docs/pt-br/pt-br/assets/img/huawei/huawei-credentials.png?b06eeb235330781a1d837e9d2d1733b7) ### Step 2: Create a new Huawei app in the Braze dashboard In the Braze dashboard, go to **App Settings**, listed under the **Settings** navigation. Click **+ Add App**, provide a name (such as My Huawei App), select `Android` as the platform. ![](https://www.braze.com/docs/pt-br/pt-br/assets/img/huawei/huawei-create-app.png?a6844b04811452719ae57875b2eb1261){: style="max-width:60%;"} Once your new Braze app has been created, locate the push notification settings and select `Huawei` as the push provider. Next, provide your `Huawei Client Secret` and `Huawei App ID`. ![](https://www.braze.com/docs/pt-br/pt-br/assets/img/huawei/huawei-dashboard-credentials.png?c91a9f413f10a2ef3043876640b61dac) ### Step 3: Integrate the Huawei messaging SDK into your app Huawei has provided an [Android integration codelab](https://developer.huawei.com/consumer/en/codelab/HMSPushKit/index.html) detailing integrating the Huawei Messaging Service into your application. Follow those steps to get started. After completing the codelab, you will need to create a custom [Huawei Message Service](https://developer.huawei.com/consumer/en/doc/development/HMS-References/push-HmsMessageService-cls) to obtain push tokens and forward messages to the Braze SDK. ```java public class CustomPushService extends HmsMessageService { @Override public void onNewToken(String token) { super.onNewToken(token); Braze.getInstance(this.getApplicationContext()).setRegisteredPushToken(token); } @Override public void onMessageReceived(RemoteMessage remoteMessage) { super.onMessageReceived(remoteMessage); if (BrazeHuaweiPushHandler.handleHmsRemoteMessageData(this.getApplicationContext(), remoteMessage.getDataOfMap())) { // Braze has handled the Huawei push notification } } } ``` ```kotlin class CustomPushService: HmsMessageService() { override fun onNewToken(token: String?) { super.onNewToken(token) Braze.getInstance(applicationContext).setRegisteredPushToken(token!!) } override fun onMessageReceived(hmsRemoteMessage: RemoteMessage?) { super.onMessageReceived(hmsRemoteMessage) if (BrazeHuaweiPushHandler.handleHmsRemoteMessageData(applicationContext, hmsRemoteMessage?.dataOfMap)) { // Braze has handled the Huawei push notification } } } ``` After adding your custom push service, add the following to your `AndroidManifest.xml`: ```xml

``` ### Step 4: Handle foreground notifications By default, when a push notification arrives while your app is in the foreground, Huawei displays it automatically. To have Braze process the push notification payload (for analytics tracking, deep link handling, and custom processing), route the incoming push data to Braze inside your `HmsMessageService.onMessageReceived` method. When you call `BrazeHuaweiPushHandler.handleHmsRemoteMessageData`, Braze determines if the payload is a Braze push notification and, if so, creates and displays the notification. For more information, see [Handling foreground notifications](https://www.braze.com/docs/pt-br/pt-br/developer_guide/push_notifications/?sdktab=android#handling-foreground-notifications) in the Android push notifications documentation. For a complete example, see the [Huawei handler reference](https://braze-inc.github.io/braze-android-sdk/kdoc/braze-android-sdk/com.braze.push/-braze-huawei-push-handler/index.html) in the Braze Android SDK documentation. ### Step 5: Test your push notifications (optional) At this point, you've created a new Huawei Android app in the Braze dashboard, configured it with your Huawei developer credentials, and have integrated the Braze and Huawei SDKs into your app. Next, we can test out the integration by testing a new push campaign in Braze. #### Step 5.1: Create a new push notification campaign In the **Campaigns** page, create a new campaign, and choose **Push Notification** as your message type. After you name your campaign, choose **Android Push** as the push platform. ![The campaign creation composer displaying the available push platforms.](https://www.braze.com/docs/pt-br/pt-br/assets/img/huawei/huawei-test-push-platforms.png?8e7eecaa5984912c2a042862716c2398) Next, compose your push campaign with a title and message. #### Step 5.2: Send a test push In the **Test** tab, enter your user ID, which you've set in your app using the [`changeUser(USER_ID_STRING)` method](https://www.braze.com/docs/pt-br/pt-br/developer_guide/platform_integration_guides/android/analytics/setting_user_ids/#assigning-a-user-id), and click **Send Test** to send a test push. ![The test tab in the campaign creation composer shows you can send a test message to yourself by providing your user ID and entering it into the "Add Individual Users" field.](https://www.braze.com/docs/pt-br/pt-br/assets/img/huawei/huawei-test-send.png?42dce83b469c90564ae79d3f4d37c572) At this point, you should receive a test push notification on your Huawei (HMS) device from Braze. #### Step 5.3: Set up Huawei segmentation (optional) Since your Huawei app in the Braze dashboard is built upon the Android push platform, you have the flexibility to send push to all Android users (Firebase Cloud Messaging and Huawei Mobile Services), or you can choose to segment your campaign audience to specific apps. To send push to only Huawei apps, [create a new Segment](https://www.braze.com/docs/pt-br/pt-br/user_guide/engagement_tools/segments/creating_a_segment/#step-3-choose-your-app-or-platform) and select your Huawei App within the **Apps** section. ![](https://www.braze.com/docs/pt-br/pt-br/assets/img/huawei/huawei-segmentation.png?3e7b24b199a37e61f4606496cda6f982) Of course, if you want to send the same push to all Android push providers, you can choose not to specify the app which will send to all Android apps configured within the current workspace. ## Prerequisites Before you can use this feature, you'll need to [integrate the React Native Braze SDK](https://www.braze.com/docs/pt-br/pt-br/developer_guide/sdk_integration/?sdktab=react%20native). ## Setting up push notifications {#setting-up-push-notifications} ### Step 1: Complete the initial setup #### Prerequisites Before you can use Expo for push notifications, you'll need to [set up the Braze Expo plugin](https://www.braze.com/docs/pt-br/pt-br/developer_guide/platform_integration_guides/react_native/sdk_integration/?tab=expo). #### Step 1.1: Update your `app.json` file Next update your `app.json` file for Android and iOS: - **Android:** Add the `enableFirebaseCloudMessaging` option. - **iOS:** Add the `enableBrazeIosPush` option. #### Step 1.2: Add your Google Sender ID First, go to Firebase Console, open your project, then select **Settings** > **Project settings**. ![The Firebase project with the "Settings" menu open.](https://www.braze.com/docs/pt-br/pt-br/assets/img/android/push_integration/set_up_automatic_token_registration/select-project-settings.png?9f5e0865e0fb698d08b31cc74069c256) Select **Cloud Messaging**, then under **Firebase Cloud Messaging API (V1)**, copy the **Sender ID** to your clipboard. ![The Firebase project's "Cloud Messaging" page with the "Sender ID" highlighted.](https://www.braze.com/docs/pt-br/pt-br/assets/img/android/push_integration/set_up_automatic_token_registration/copy-sender-id.png?f27e894f55060ddb1e698581ed8bb912) Next, open your project's `app.json` file and set your `firebaseCloudMessagingSenderId` property to the Sender ID in your clipboard. For example: ``` "firebaseCloudMessagingSenderId": "693679403398" ``` #### Step 1.3: Add the path to your Google Services JSON In your project's `app.json` file, add the path to your `google-services.json` file. This file is required when setting `enableFirebaseCloudMessaging: true` in your configuration. ```json { "expo": { "android": { "googleServicesFile": "PATH_TO_GOOGLE_SERVICES" }, "plugins": [ [ "@braze/expo-plugin", { "androidApiKey": "YOUR-ANDROID-API-KEY", "iosApiKey": "YOUR-IOS-API-KEY", "enableBrazeIosPush": true, "enableFirebaseCloudMessaging": true, "firebaseCloudMessagingSenderId": "YOUR-FCM-SENDER-ID", "androidHandlePushDeepLinksAutomatically": true } ], ] } } ``` Note that you will need to use these settings instead of the native setup instructions if you are depending on additional push notification libraries like [Expo Notifications](https://docs.expo.dev/versions/latest/sdk/notifications/). If you are not using the Braze Expo plugin, or would like to configure these settings natively instead, register for push by referring to the [Native Android push integration guide](https://www.braze.com/docs/pt-br/pt-br/developer_guide/platform_integration_guides/android/push_notifications/?tab=android/). If you are not using the Braze Expo plugin, or would like to configure these settings natively instead, register for push by referring to the following steps from the [Native iOS push integration guide](https://www.braze.com/docs/pt-br/pt-br/developer_guide/push_notifications/?sdktab=swift): #### Step 1.1: Request for push permissions If you don't plan on requesting push permissions when the app is launched, omit the `requestAuthorizationWithOptions:completionHandler:` call in your AppDelegate. Then, skip to [Step 2](#reactnative_step-2-request-push-notifications-permission). Otherwise, follow the [native iOS integration guide](https://www.braze.com/docs/pt-br/pt-br/developer_guide/platform_integration_guides/swift/push_notifications/integration/?tab=objective-c#automatic-push-integration). #### Step 1.2 (Optional): Migrate your push key If you were previously using `expo-notifications` to manage your push key, run `expo fetch:ios:certs` from your application's root folder. This will download your push key (a .p8 file), which can then be uploaded to the Braze dashboard. ### Step 2: Request push notifications permission Use the `Braze.requestPushPermission()` method (available on v1.38.0 and up) to request permission for push notifications from the user on iOS and Android 13+. For Android 12 and below, this method is a no-op. This method takes in a required parameter that specifies which permissions the SDK should request from the user on iOS. These options have no effect on Android. ```javascript const permissionOptions = { alert: true, sound: true, badge: true, provisional: false }; Braze.requestPushPermission(permissionOptions); ``` #### Step 2.1: Listen for push notifications (optional) You can additionally subscribe to events where Braze has detected and handled an incoming push notification. Use the listener key `Braze.Events.PUSH_NOTIFICATION_EVENT`. **Important:** iOS push received events will only trigger for foreground notifications and `content-available` background notifications. It will not trigger for notifications received while terminated or for background notifications without the `content-available` field. ```javascript Braze.addListener(Braze.Events.PUSH_NOTIFICATION_EVENT, data => { console.log(`Push Notification event of type ${data.payload_type} seen. Title ${data.title}\n and deeplink ${data.url}`); console.log(JSON.stringify(data, undefined, 2)); }); ``` ##### Push notification event fields For a full list of push notification fields, refer to the table below: | Field Name | Type | Description | | ------------------ | --------- | ----------- | | `payload_type` | String | Specifies the notification payload type. The two values that are sent from the Braze React Native SDK are `push_opened` and `push_received`. | | `url` | String | Specifies the URL that was opened by the notification. | | `use_webview` | Boolean | If `true`, URL will open in-app in a modal webview. If `false`, the URL will open in the device browser. | | `title` | String | Represents the title of the notification. | | `body` | String | Represents the body or content text of the notification. | | `summary_text` | String | Represents the summary text of the notification. This is mapped from `subtitle` on iOS. | | `badge_count` | Number | Represents the badge count of the notification. | | `timestamp` | Number | Represents the time at which the payload was received by the application. | | `is_silent` | Boolean | If `true`, the payload is received silently. For details on sending Android silent push notifications, refer to [Silent push notifications on Android](https://www.braze.com/docs/pt-br/pt-br/developer_guide/push_notifications/silent/?sdktab=android). For details on sending iOS silent push notifications, refer to [Silent push notifications on iOS](https://www.braze.com/docs/pt-br/pt-br/developer_guide/push_notifications/silent/?sdktab=swift). | | `is_braze_internal`| Boolean | This will be `true` if a notification payload was sent for an internal SDK feature, such as Feature Flag sync or uninstall tracking. The payload is received silently for the user. | | `image_url` | String | Specifies the URL associated with the notification image. | | `braze_properties` | Object | Represents Braze properties associated with the campaign (key-value pairs). | | `ios` | Object | Represents iOS-specific fields. | | `android` | Object | Represents Android-specific fields. | {: .reset-td-br-1 .reset-td-br-2 aria-label="Push notification event fields" } ### Step 3: Enable deep linking (optional) To enable Braze to handle deep links inside React components when a push notification is clicked, first implement the steps described in [React Native Linking](https://reactnative.dev/docs/linking) library, or with your solution of choice. Then, follow the additional steps below. To learn more about what deep links are, see our [FAQ article](https://www.braze.com/docs/pt-br/pt-br/user_guide/messaging/design_and_edit/personalize/actions_and_media_urls/#what-is-deep-linking). **Important:** If you're migrating an existing React Native push integration, re-test deep linking after you upgrade the Braze SDK, React Native, Expo, or related libraries. Confirm that: - [React Native Linking](https://reactnative.dev/docs/linking) is still configured and handling your deep link URLs. - Your iOS initial push payload handling (see [Step 3.1: Store the push notification payload on app launch](#step-3-1)) is implemented and still called on app launch. - Any native delegate or listener methods you use to handle push click events are still registered and invoked as expected. If you're using the [Braze Expo plugin](https://www.braze.com/docs/pt-br/pt-br/developer_guide/platforms/react_native/sdk_integration/?tab=expo#step-2-choose-a-setup-option), you can handle push notification deep links automatically by setting `androidHandlePushDeepLinksAutomatically` to `true` in your `app.json`. To handle deep links manually instead, refer to the native Android documentation: [Adding deep links](https://www.braze.com/docs/pt-br/pt-br/developer_guide/push_notifications/deep_linking). #### Step 3.1: Store the push notification payload on app launch **Note:** This is supported as of React Native SDK 19.1.0. Add `populateInitialPushPayloadFromIntent` to your main activity's `onCreate()` method. This must be called before React Native initializes to capture the initial Intent data. For example: ```kotlin override fun onCreate(savedInstanceState: Bundle?) { BrazeReactUtils.populateInitialPushPayloadFromIntent(intent) super.onCreate(savedInstanceState) } ``` #### Step 3.2: Handle deep links from a closed state In addition to the base scenarios handled by [React Native Linking](https://reactnative.dev/docs/linking), implement the `Braze.getInitialPushPayload` method and retrieve the `url` value to account for deep links from push notifications that open your app when it isn't running. For example: ```javascript // Handles deep links when an app is launched from a hard close via push click. Braze.getInitialPushPayload(pushPayload => { if (pushPayload) { console.log('Braze.getInitialPushPayload is ' + pushPayload); showToast('Initial URL is ' + pushPayload.url); handleOpenUrl({ pushPayload.url }); } }); ``` **Note:** This method requires the native setup in Step 3.1 for your platform. If you're using the Braze Expo plugin, this may be handled automatically. **Important:** To handle deep links from push notifications on iOS, you must also configure link handling in your native iOS layer. This includes registering a custom URL scheme and implementing a URL handler in your `AppDelegate`. For full setup instructions, see [Handling deep links](https://www.braze.com/docs/pt-br/pt-br/developer_guide/platforms/swift/in_app_messages/deep_linking/?tab=objective-c) in the native iOS documentation. #### Step 3.1: Store the push notification payload on app launch {#step-3-1} **Note:** Skip step 3.1 if you're using the Braze Expo plugin, as this functionality is handled automatically. For iOS, add `populateInitialPayloadFromLaunchOptions` to your AppDelegate's `didFinishLaunchingWithOptions` method. For example: ```objc - (BOOL)application:(UIApplication *)application didFinishLaunchingWithOptions:(NSDictionary *)launchOptions { // ... Perform regular React Native setup BRZConfiguration *configuration = [[BRZConfiguration alloc] initWithApiKey:apiKey endpoint:endpoint]; configuration.triggerMinimumTimeInterval = 1; configuration.logger.level = BRZLoggerLevelInfo; Braze *braze = [BrazeReactBridge initBraze:configuration]; AppDelegate.braze = braze; [self registerForPushNotifications]; [[BrazeReactUtils sharedInstance] populateInitialPayloadFromLaunchOptions:launchOptions]; return [super application:application didFinishLaunchingWithOptions:launchOptions]; } ``` ```swift func application( _ application: UIApplication, didFinishLaunchingWithOptions launchOptions: [UIApplication.LaunchOptionsKey: Any]? = nil ) -> Bool { // ... Perform regular React Native setup let configuration = Braze.Configuration(apiKey: apiKey, endpoint: endpoint) configuration.triggerMinimumTimeInterval = 1 configuration.logger.level = .info let braze = BrazeReactBridge.initBraze(configuration) AppDelegate.braze = braze registerForPushNotifications() BrazeReactUtils.shared().populateInitialPayload(fromLaunchOptions: launchOptions) return super.application(application, didFinishLaunchingWithOptions: launchOptions) } ``` #### Step 3.2: Handle deep links from a closed state In addition to the base scenarios handled by [React Native Linking](https://reactnative.dev/docs/linking), implement the `Braze.getInitialPushPayload` method and retrieve the `url` value to account for deep links from push notifications that open your app when it isn't running. For example: ```javascript // Handles deep links when an app is launched from a hard close via push click. Braze.getInitialPushPayload(pushPayload => { if (pushPayload) { console.log('Braze.getInitialPushPayload is ' + pushPayload); showToast('Initial URL is ' + pushPayload.url); handleOpenUrl({ pushPayload.url }); } }); ``` **Note:** This method requires the native setup in Step 3.1 for your platform. If you're using the Braze Expo plugin, this may be handled automatically. #### Step 3.3: Enable Universal Links (optional) To enable [universal linking](https://www.braze.com/docs/pt-br/pt-br/developer_guide/push_notifications/deep_linking/?sdktab=swift#universal-links) support, implement a Braze delegate that determines whether to open a given URL, then register it with your Braze instance. Create a `BrazeReactDelegate.swift` file in your `iOS` directory and add the following. Replace `YOUR_DOMAIN_HOST` with your actual domain. ```swift import Foundation import BrazeKit import UIKit class BrazeReactDelegate: NSObject, BrazeDelegate { /// This delegate method determines whether to open a given URL. /// Reference the context to get additional details about the URL payload. func braze(_ braze: Braze, shouldOpenURL context: Braze.URLContext) -> Bool { if let host = context.url.host, host.caseInsensitiveCompare("YOUR_DOMAIN_HOST") == .orderedSame { // Sample custom handling of universal links let application = UIApplication.shared let userActivity = NSUserActivity(activityType: NSUserActivityTypeBrowsingWeb) userActivity.webpageURL = context.url // Routes to the `continueUserActivity` method, which should be handled in your AppDelegate. application.delegate?.application?( application, continue: userActivity, restorationHandler: { _ in } ) return false } // Let Braze handle links otherwise return true } } ``` Then, create and register your `BrazeReactDelegate` in `didFinishLaunchingWithOptions` of your project's `AppDelegate.swift` file. ```swift import BrazeKit class AppDelegate: UIResponder, UIApplicationDelegate { static var braze: Braze? // Keep a strong reference to the BrazeDelegate so it is not deallocated. private var brazeDelegate: BrazeReactDelegate? func application( _ application: UIApplication, didFinishLaunchingWithOptions launchOptions: [UIApplication.LaunchOptionsKey: Any]? = nil ) -> Bool { // Other setup code (e.g., Braze initialization) brazeDelegate = BrazeReactDelegate() AppDelegate.braze?.delegate = brazeDelegate return true } } ``` Create a `BrazeReactDelegate.h` file in your `iOS` directory and then add the following code snippet. ```objc #import #import @interface BrazeReactDelegate: NSObject @end ``` Next, create a `BrazeReactDelegate.m` file and then add the following code snippet. Replace `YOUR_DOMAIN_HOST` with your actual domain. ```objc #import "BrazeReactDelegate.h" #import @implementation BrazeReactDelegate /// This delegate method determines whether to open a given URL. /// /// Reference the `BRZURLContext` object to get additional details about the URL payload. - (BOOL)braze:(Braze *)braze shouldOpenURL:(BRZURLContext *)context { if ([[context.url.host lowercaseString] isEqualToString:@"YOUR_DOMAIN_HOST"]) { // Sample custom handling of universal links UIApplication *application = UIApplication.sharedApplication; NSUserActivity* userActivity = [[NSUserActivity alloc] initWithActivityType:NSUserActivityTypeBrowsingWeb]; userActivity.webpageURL = context.url; // Routes to the `continueUserActivity` method, which should be handled in your `AppDelegate`. [application.delegate application:application continueUserActivity:userActivity restorationHandler:^(NSArray> * _Nullable restorableObjects) {}]; return NO; } // Let Braze handle links otherwise return YES; } @end ``` Then, create and register your `BrazeReactDelegate` in `didFinishLaunchingWithOptions` of your project's `AppDelegate.m` file. ```objc #import "BrazeReactUtils.h" #import "BrazeReactDelegate.h" @interface AppDelegate () // Keep a strong reference to the BrazeDelegate to ensure it is not deallocated. @property (nonatomic, strong) BrazeReactDelegate *brazeDelegate; @end - (BOOL)application:(UIApplication *)application didFinishLaunchingWithOptions:(NSDictionary *)launchOptions { // Other setup code self.brazeDelegate = [[BrazeReactDelegate alloc] init]; braze.delegate = self.brazeDelegate; } ``` For an example integration, reference our sample app [here](https://github.com/braze-inc/braze-react-native-sdk/blob/master/BrazeProject/ios/BrazeProject/AppDelegate.mm). ### Step 4: Handle foreground notifications Foreground notification handling works differently depending on your platform and setup. Choose the approach that matches your integration: For iOS, foreground notification handling is the same as the native Swift integration. Call `handleForegroundNotification(notification:)` inside your `UNUserNotificationCenterDelegate.userNotificationCenter(_:willPresent:withCompletionHandler:)` implementation. For complete details and code examples, see [Handling foreground notifications](https://www.braze.com/docs/pt-br/pt-br/developer_guide/push_notifications/?sdktab=swift#handling-foreground-notifications) in the Swift push notifications documentation. For Android, foreground notification handling is the same as the native Android integration. Call `BrazeFirebaseMessagingService.handleBrazeRemoteMessage` inside your `FirebaseMessagingService.onMessageReceived` method. For complete details and code examples, see [Handling foreground notifications](https://www.braze.com/docs/pt-br/pt-br/developer_guide/push_notifications/?sdktab=android#handling-foreground-notifications) in the Android push notifications documentation. In Expo-managed workflow, you don't call native notification handlers directly. Instead, use the Expo Notifications API to control foreground presentation, while the Braze Expo Plugin handles native processing automatically. ```javascript import * as Notifications from 'expo-notifications'; import Braze from '@braze/react-native-sdk'; // Control foreground presentation in Expo Notifications.setNotificationHandler({ handleNotification: async () => ({ shouldShowAlert: true, // Show alert while in foreground shouldPlaySound: false, shouldSetBadge: false, }), }); // React to Braze push events const subscription = Braze.addListener('pushNotificationEvent', (event) => { console.log('Braze push event', { type: event.payload_type, // "push_received" | "push_opened" title: event.title, url: event.url, is_silent: event.is_silent, }); // Handle deep links, custom behavior, etc. }); // Handle initial payload when app launches via push Braze.getInitialPushPayload((payload) => { if (payload) { console.log('Initial push payload', payload); } }); ``` **Note:** In Expo-managed workflow, the Braze Expo Plugin handles native push processing automatically. You control foreground UI via the Expo Notifications presentation options shown above. For bare workflow integrations, follow the native iOS and Android approaches instead. ### Step 5: Send a test push notification At this point, you should be able to send notifications to the devices. Adhere to the following steps to test your push integration. **Note:** Starting in macOS 13, on certain devices, you can test iOS push notifications on an iOS 16+ simulator running on Xcode 14 or higher. For further details, refer to the [Xcode 14 Release Notes](https://developer.apple.com/documentation/xcode-release-notes/xcode-14-release-notes). 1. Set an active user in the React Native application by calling `Braze.changeUserId('your-user-id')` method. 2. Head to **Campaigns** and create a new push notification campaign. Choose the platforms that you'd like to test. 3. Compose your test notification and head over to the **Test** tab. Add the same `user-id` as the test user and click **Send Test**. You should receive the notification on your device shortly. ![A Braze push campaign showing you can add your own user ID as a test recipient to test your push notification.](https://www.braze.com/docs/pt-br/pt-br/assets/img/react-native/push-notification-test.png?567f5b19e26e7493613a19f9d1204549 "Push Campaign Test") ## Using the Expo plugin After you [set up push notifications for Expo](#reactnative_setting-up-push-notifications), you can use it to handle the following push notifications behaviors—without needing to write any code in the native Android or iOS layers. ### Forwarding Android push to additional FMS If you want to use an additional Firebase Messaging Service (FMS), you can specify a fallback FMS to call if your application receives a push that isn't from Braze. For example: ```json { "expo": { "plugins": [ [ "@braze/expo-plugin", { ... "androidFirebaseMessagingFallbackServiceEnabled": true, "androidFirebaseMessagingFallbackServiceClasspath": "com.company.OurFirebaseMessagingService" } ] ] } } ``` ### Using app extensions with Expo Application Services {#app-extensions} If you are using Expo Application Services (EAS) and have enabled `enableBrazeIosRichPush` or `enableBrazeIosPushStories`, you will need to declare the corresponding bundle identifiers for each app extension in your project. There are multiple ways you can approach this step, depending on how your project is configured to manage code signing with EAS. One approach is to use the `appExtensions` configuration in your `app.json` file by following Expo's [app extensions documentation](https://docs.expo.dev/build-reference/app-extensions/). Alternatively, you can set up the `multitarget` setting in your `credentials.json` file by following Expo's [local credentials documentation](https://docs.expo.dev/app-signing/local-credentials/#multi-target-project). ### Troubleshooting These are common troubleshooting steps for push notification integrations with the Braze React Native SDK and Expo plugin. #### Push notifications stopped working {#troubleshooting-stopped-working} If push notifications through the Expo plugin have stopped working: 1. Check that the Braze SDK is still tracking sessions. 2. Check that the SDK wasn't disabled by an explicit or implicit call to `wipeData`. 3. Review any recent upgrades to Expo or it's related libraries, as there may be conflicts with your Braze configuration. 4. Review recently added project dependencies and check if they are manually overriding your existing push notification delegate methods. **Tip:** For iOS integrations, you can also reference our [push notification setup tutorial](https://braze-inc.github.io/braze-swift-sdk/tutorials/braze/b1-standard-push-notifications) to help you identify potential conflicts with your project dependencies. #### Device token won't register with Braze {#troubleshooting-token-registration} If your device token won't register with Braze, first review [Push notifications stopped working](#troubleshooting-stopped-working). If your issue persists, there may be a separate dependency interfering with your Braze push notification configuration. You can try removing it or manually call `Braze.registerPushToken` instead. #### Deep links from push notifications don't open {#troubleshooting-deep-links} If deep links from push notifications stop opening after a migration, check the following: 1. Verify your [React Native Linking](https://reactnative.dev/docs/linking) setup is still valid in your upgraded app. 2. For iOS native integrations, confirm you implemented `populateInitialPayloadFromLaunchOptions` and `Braze.getInitialPushPayload` so that, when the app is launched from a terminated state, it can retrieve the initial push payload and pass its `url` into your deep link handler. 3. If you're using the Braze Expo plugin, verify `androidHandlePushDeepLinksAutomatically` is set correctly for your implementation. 4. Review recently added dependencies for overrides to notification handling or app delegate behavior. If you've completed these checks and the issue persists, [open a support ticket](https://www.braze.com/docs/pt-br/pt-br/user_guide/administrative/access_braze/support/) and include SDK logs plus reproduction steps. ## Prerequisites Before you can use this feature, you'll need to [integrate the Web Braze SDK](https://www.braze.com/docs/pt-br/pt-br/developer_guide/sdk_integration/?sdktab=web). You'll also need to [set up push notifications](https://www.braze.com/docs/pt-br/pt-br/developer_guide/push_notifications/?sdktab=web) for the Web SDK. Note that you can only send push notifications to iOS and iPadOS users that are using [Safari v16.4](https://developer.apple.com/documentation/safari-release-notes/safari-16_4-release-notes) or later. ## Setting up Safari push for mobile ### Step 1: Create a manifest file {#manifest} A [Web Application Manifest](https://developer.mozilla.org/en-US/docs/Web/Manifest) is a JSON file that controls how your website is presented when installed to a user's home screen. For example, you can set the background theme color and icon that the [App Switcher](https://support.apple.com/en-us/HT202070) uses, whether it renders as full screen to resemble a native app, or whether the app should open in landscape or portrait mode. Create a new `manifest.json` file in your website's root directory, with the following mandatory fields. ```json { "name": "your app name", "short_name": "your app name", "display": "fullscreen", "icons": [{ "src": "favicon.ico", "sizes": "128x128", }] } ``` The full list of supported fields can be found [here](https://developer.mozilla.org/en-US/docs/Web/Manifest). ### Step 2: Link the manifest file {#manifest-link} Add the following `` tag to your website's `` element pointing to where your manifest file is hosted. ```html ``` ### Step 3: Add a service worker {#service-worker} Your website must have a service worker file that imports the Braze service-worker library, as described in our [web push integration guide](https://www.braze.com/docs/pt-br/pt-br/developer_guide/platform_integration_guides/web/push_notifications/integration/#step-1-configure-your-sites-service-worker). ### Step 4: Add to home screen {#add-to-homescreen} Popular browsers (such as Safari, Chrome, FireFox, and Edge) all support web push notifications in their later versions. To request push permission on iOS or iPadOS, your website must be added to the user's home screen by selecting **Share To** > **Add to Home Screen**. [Add to Homescreen](https://support.apple.com/guide/iphone/bookmark-favorite-webpages-iph42ab2f3a7/ios#iph4f9a47bbc) lets users bookmark your website, adding your icon to their valuable home screen real estate. ![An iPhone showing options to bookmark a website and save to the home screen](https://www.braze.com/docs/pt-br/pt-br/assets/img/push_implementation_guide/add-to-homescreen.png?f05fb625cce85d8d4b4816deae375bf8){: style="max-width:40%"} ### Step 5: Show the native push prompt {#push-prompt} After the app has been added to your home screen you can now request push permission when the user takes an action (such as clicking a button). This can be done using the [`requestPushPermission`](https://js.appboycdn.com/web-sdk/latest/doc/modules/braze.html#requestpushpermission) method, or with a [no-code push primer in-app message](https://www.braze.com/docs/pt-br/pt-br/user_guide/message_building_by_channel/push/best_practices/push_primer_messages/). **Note:** After you accept or decline the prompt, you need to delete and reinstall the website to your home screen to be able to show the prompt again. ![A push prompt asking to "allow" or "don't allow" Notifications](https://www.braze.com/docs/pt-br/pt-br/assets/img/push_implementation_guide/safari-mobile-push-prompt.png?f6652f453a2f06d6b173c92d3cd85dc1){: style="max-width:40%"} For example: ```typescript import { requestPushPermission } from "@braze/web-sdk"; button.onclick = function(){ requestPushPermission(() => { console.log(`User accepted push prompt`); }, (temporary) => { console.log(`User ${temporary ? "temporarily dismissed" : "permanently denied"} push prompt`); }); }; ``` ## Next steps Next, send yourself a [test message](https://www.braze.com/docs/pt-br/pt-br/developer_guide/in_app_messages/sending_test_messages/) to validate the integration. After your integration is complete, you can use our [no-code push primer messages](https://www.braze.com/docs/pt-br/pt-br/user_guide/message_building_by_channel/push/best_practices/push_primer_messages/) to optimize your push opt-in rates. ## Prerequisites Before you can use this feature, you'll need to [integrate the Unity Braze SDK](https://www.braze.com/docs/pt-br/pt-br/developer_guide/sdk_integration/?sdktab=unity). ## Setting up push notification ### Step 1: Set up the platform #### Step 1.1: Enable Firebase To get started, follow the [Firebase Unity setup documentation](https://firebase.google.com/docs/unity/setup). **Note:** Integrating the Firebase Unity SDK may cause your `AndroidManifest.xml` to be overridden. If that occurs, make sure to revert it to the original. #### Step 1.2: Set your Firebase credentials You need to input your Firebase Server Key and Sender ID into the Braze dashboard. To do this, log in to the [Firebase Developers Console](https://console.firebase.google.com/) and select your Firebase project. Next, select **Cloud Messaging** under **Settings** and copy the Server Key and Sender ID:
![](https://www.braze.com/docs/pt-br/pt-br/assets/img_archive/finding_firebase_server_key.png?de34d7ce2b1ae4b9c4a9d543b5b40585 "FirebaseServerKey") In Braze, select your Android app on the **App Settings** page under **Manage Settings**. Next, enter your Firebase Server Key in the **Firebase Cloud Messaging Server Key** field and Firebase Sender ID in the **Firebase Cloud Messaging Sender** ID field. ![](https://www.braze.com/docs/pt-br/pt-br/assets/img_archive/fcm_api_insert.png?f02bb98f5a702d5268f5ddaeee0c27cc "FCMKey") #### Step 1.1: Verify integration method Braze provides a native Unity solution for automating iOS push integrations. If you you'd like to set up and manage your integration manually instead, see [Swift: Push Notifications](https://www.braze.com/docs/pt-br/pt-br/developer_guide/push_notifications/?sdktab=swift). Otherwise, continue to the next step. **Note:** Our automatic push notification solution takes advantage of iOS 12's Provisional Authorization feature and is not available to use with the native push prompt pop-up. #### Step 1.1: Enable ADM 1. Create an account with the [Amazon Apps & Games Developer Portal](https://developer.amazon.com/public) if you have not already done so. 2. Obtain [OAuth credentials (Client ID and Client Secret) and an ADM API key](https://developer.amazon.com/public/apis/engage/device-messaging/tech-docs/02-obtaining-adm-credentials). 3. Enable **Automatic ADM Registration Enabled** in the Unity Braze Configuration window. - Alternatively, you may add the following line to your `res/values/braze.xml` file to enable ADM registration: ```xml true ``` ### Step 2: Configure push notifications #### Step 2.1: Configure push settings {#unity_step-21-configure-push-settings} The Braze SDK can automatically handle push registration with the Firebase Cloud Messaging Servers to have devices receive push notifications. In Unity, enable **Automate Unity Android Integration**, then configure the following **Push Notification** settings. | Setting | Description | |----------------------------------------|----------------------------------------------------------------------------------------------------------------------------------------------------------| | Automatic Firebase Cloud Messaging Registration Enabled | Instructs the Braze SDK to automatically retrieve and send an FCM push token for a device. | | Firebase Cloud Messaging Sender ID | The Sender ID from your Firebase console. | | Handle Push Deeplinks Automatically | Whether the SDK should handle opening deep links or opening the app when push notifications are clicked. | | Small Notification Icon Drawable | Android drawable resource reference for the small icon shown when a push arrives. Enter the full reference including the `@drawable/` prefix (for example, `@drawable/hourglass_icon`). The automated integration writes this value into `braze.xml` as entered. If you leave this empty, the notification uses the application icon as the small icon. | | Large Notification Icon Drawable | Optional large icon for notifications. Use the same `@drawable/` format as the small icon (for example, `@drawable/my_large_icon`). | {: .reset-td-br-1 .reset-td-br-2 aria-label="Step 2.1: Configure push settings" } **Note:** **Small Notification Icon Drawable** and **Large Notification Icon Drawable** appear under **Push Configuration** in **Braze > Braze Configuration**. Both values are written into `braze.xml` as you enter them. Include the `@drawable/` prefix yourself—the Braze Unity integration does not add it for you (for example, `@drawable/hourglass_icon`). #### Step 2.1: Upload your APNs token Before you can send an iOS push notification using Braze, you need to upload your `.p8` push notification file, as described in [Apple's developer documentation](https://developer.apple.com/documentation/usernotifications/establishing-a-token-based-connection-to-apns): 1. In your Apple developer account, go to [**Certificates, Identifiers & Profiles**](https://developer.apple.com/account/ios/certificate). 2. Under **Keys**, select **All** and click the add button (+) in the upper-right corner. 3. Under **Key Description**, enter a unique name for the signing key. 4. Under **Key Services**, select the **Apple Push Notification service (APNs)** checkbox, then click **Continue**. Click **Confirm**. 5. Note the key ID. Click **Download** to generate and download the key. Make sure to save the downloaded file in a secure place, as you cannot download this more than once. 6. In Braze, go to **Settings** > **App Settings** and upload the `.p8` file under **Apple Push Certificate**. You can upload either your development or production push certificate. To test push notifications after your app is live in the App Store, its recommended to set up a separate workspace for the development version of your app. 7. When prompted, enter your app's [bundle ID](https://developer.apple.com/documentation/foundation/nsbundle/1418023-bundleidentifier), [key ID](https://developer.apple.com/help/account/manage-keys/get-a-key-identifier/), and [team ID](https://developer.apple.com/help/account/manage-your-team/locate-your-team-id). You'll also need to specify whether to send notifications to your app's development or production environment, which is defined by its provisioning profile. 8. When you're finished, select **Save**. #### Step 2.2: Enable automatic push Open the Braze Configuration Settings in the Unity Editor by navigating to **Braze > Braze Configuration**. Check **Integrate Push With Braze** to automatically register users for push notifications, pass push tokens to Braze, track analytics for push opens, and take advantage of our default push notification handling. #### Step 2.3: Enable background push (optional) Check **Enable Background Push** if you want to enable `background mode` for push notifications. This allows the system to wake your application from the `suspended` state when a push notification arrives, enabling your application to download content in response to push notifications. Checking this option is required for our uninstall tracking functionality. ![The Unity editor shows the Braze configuration options. In this editor, the "Automate Unity iOS integration", "Integrate push with braze", and "Enable background push" are enabled.](https://www.braze.com/docs/pt-br/pt-br/assets/img/unity/ios/unity_ios_enable_background.png?df3d5a5cc6379f663c3451fe060d71e6) #### Step 2.4: Disable automatic registration (optional) Users who have not yet opted-in to push notifications will automatically be authorized for push upon opening your application. To disable this feature and manually register users for push, check **Disable Automatic Push Registration**. - If **Disable Provisional Authorization** is not checked on iOS 12 or later, the user will be provisionally (silently) authorized to receive quiet push. If checked, the user will be shown the native push prompt. - If you need to configure exactly when the prompt is shown at runtime, disable automatic registration from the Braze configuration editor and use `AppboyBinding.PromptUserForPushPermissions()` instead. ![The Unity editor shows the Braze configuration options. In this editor, the "Automate Unity iOS integration", "integrate push with braze", and "disable automatic push registration" are enabled.](https://www.braze.com/docs/pt-br/pt-br/assets/img/unity/ios/unity_ios_disable_auto_push.png?9699a7386b70856be28344c6b6d884ee) #### Step 2.1: Update `AndroidManifest.xml` If your app does not have an `AndroidManifest.xml`, you can use the following as a template. Otherwise, if you already have an `AndroidManifest.xml`, ensure that any of the following missing sections are added to your existing `AndroidManifest.xml`. ```xml

``` #### Step 2.2: Store your ADM API key First, [generate an ADM API Key for your app](https://developer.amazon.com/public/apis/engage/device-messaging/tech-docs/02-obtaining-adm-credentials), then save the key to a file named `api_key.txt` and add it in your project's [`Assets/`](https://docs.unity3d.com/Manual/AndroidAARPlugins.html) directory. **Important:** Amazon will not recognize your key if `api_key.txt` contains any white space characters, such as a trailing line break. Next, in your `mainTemplate.gradle` file, add the following: ```gradle task copyAmazon(type: Copy) { def unityProjectPath = $/file:///**DIR_UNITYPROJECT**/$.replace("\\", "/") from unityProjectPath + '/Assets/api_key.txt' into new File(projectDir, 'src/main/assets') } preBuild.dependsOn(copyAmazon) ``` #### Step 2.3: Add ADM Jar The required ADM Jar file may be placed anywhere in your project according to the [Unity JAR documentation](https://docs.unity3d.com/Manual/AndroidJARPlugins.html). #### Step 2.4: Add Client Secret and Client ID to your Braze dashboard Lastly, you must add the Client Secret and Client ID you obtained in [Step 1](#unity_step-1-enable-adm) to the Braze dashboard's **Manage Settings** page. ![](https://www.braze.com/docs/pt-br/pt-br/assets/img_archive/fire_os_dashboard.png?725b1fd9d8208f4a861323e5fc16a376) ### Step 3: Set push listeners #### Step 3.1: Enable push received listener The push received listener is fired when a user receives a push notification. To send the push payload to Unity, set the name of your game object and push the received listener callback method under the **Set Push Received Listener**. #### Step 3.2: Enable push opened listener The push opened listener is fired when a user launches the app by clicking on a push notification. To send the push payload to Unity, set the name of your game object and push opened listener callback method under the **Set Push Opened Listener**. #### Step 3.3: Enable push deleted listener The push deleted listener is fired when a user swipes away or dismisses a push notification. To send the push payload to Unity, set the name of your game object and push deleted listener callback method under the **Set Push Deleted Listener**. #### Push listener example The following example implements the `BrazeCallback` game object using a callback method name of `PushNotificationReceivedCallback`, `PushNotificationOpenedCallback`, and `PushNotificationDeletedCallback` respectively. ![This implementation example graphic shows the Braze configuration options mentioned in the preceding sections and a C# code snippet.](https://www.braze.com/docs/pt-br/pt-br/assets/img/unity/android/unity_android_full_push_listener.png?c39b6b947880ebfe57b14dd66a2e6b73 "Android Full Listener Example") ```csharp public class MainMenu : MonoBehaviour { void PushNotificationReceivedCallback(string message) { #if UNITY_ANDROID Debug.Log("PushNotificationReceivedCallback message: " + message); PushNotification pushNotification = new PushNotification(message); Debug.Log("Push Notification received: " + pushNotification); #elif UNITY_IOS ApplePushNotification pushNotification = new ApplePushNotification(message); Debug.Log("Push received Notification event: " + pushNotification); #endif } void PushNotificationOpenedCallback(string message) { #if UNITY_ANDROID Debug.Log("PushNotificationOpenedCallback message: " + message); PushNotification pushNotification = new PushNotification(message); Debug.Log("Push Notification opened: " + pushNotification); #elif UNITY_IOS ApplePushNotification pushNotification = new ApplePushNotification(message); Debug.Log("Push opened Notification event: " + pushNotification); #endif } void PushNotificationDeletedCallback(string message) { #if UNITY_ANDROID Debug.Log("PushNotificationDeletedCallback message: " + message); PushNotification pushNotification = new PushNotification(message); Debug.Log("Push Notification dismissed: " + pushNotification); #endif } } ``` #### Step 3.1: Enable push received listener The push received listener is fired when a user receives a push notification while actively using the application (such as when the app is foregrounded). Set the push received listener in the Braze configuration editor. If you need to configure your game object listener at runtime, use `AppboyBinding.ConfigureListener()` and specify `BrazeUnityMessageType.PUSH_RECEIVED`. ![The Unity editor shows the Braze configuration options. In this editor, the "Set Push Received Listener" option is expanded, and the "Game Object Name" (AppBoyCallback) and "Callback Method Name" (PushNotificationReceivedCallback) are provided.](https://www.braze.com/docs/pt-br/pt-br/assets/img/unity/ios/unity_ios_push_received.png?c740dcf00019a0c74d243db9dfda0bfc) #### Step 3.2: Enable push opened listener The push opened listener is fired when a user launches the app by clicking on a push notification. To send the push payload to Unity, set the name of your game object and push opened listener callback method under the **Set Push Opened Listener** option: ![The Unity editor shows the Braze configuration options. In this editor, the "Set Push Received Listener" option is expanded, and the "Game Object Name" (AppBoyCallback) and "Callback Method Name" (PushNotificationOpenedCallback) are provided.](https://www.braze.com/docs/pt-br/pt-br/assets/img/unity/ios/unity_ios_push_opened.png?ac12ca0b1e4ab041389ac74ccac979c6) If you need to configure your game object listener at runtime, use `AppboyBinding.ConfigureListener()` and specify `BrazeUnityMessageType.PUSH_OPENED`. #### Push listener example The following example implements the `AppboyCallback` game object using a callback method name of `PushNotificationReceivedCallback` and `PushNotificationOpenedCallback`, respectively. ![This implementation example graphic shows the Braze configuration options mentioned in the preceding sections and a C# code snippet.](https://www.braze.com/docs/pt-br/pt-br/assets/img/unity/ios/unity_ios_appboy_callback.png?aae6baaf6053cd5ff3c6c512a94bfcfe) ```csharp public class MainMenu : MonoBehaviour { void PushNotificationReceivedCallback(string message) { #if UNITY_ANDROID Debug.Log("PushNotificationReceivedCallback message: " + message); PushNotification pushNotification = new PushNotification(message); Debug.Log("Push Notification received: " + pushNotification); #elif UNITY_IOS ApplePushNotification pushNotification = new ApplePushNotification(message); Debug.Log("Push received Notification event: " + pushNotification); #endif } void PushNotificationOpenedCallback(string message) { #if UNITY_ANDROID Debug.Log("PushNotificationOpenedCallback message: " + message); PushNotification pushNotification = new PushNotification(message); Debug.Log("Push Notification opened: " + pushNotification); #elif UNITY_IOS ApplePushNotification pushNotification = new ApplePushNotification(message); Debug.Log("Push opened Notification event: " + pushNotification); #endif } } ``` By updating your `AndroidManifest.xml` in the [previous step](#unity_step-21-update-androidmanifestxml), push listeners were automatically set up when you added the following lines. So, no further setup is required. ```xml ``` **Note:** To learn more about ADM push listeners, see [Amazon: Integrate Amazon Device Messaging](https://developer.amazon.com/docs/video-skills-fire-tv-apps/integrate-adm.html). ## Optional configurations #### Deep linking to in-app resources Although Braze can handle standard deep links (such as website URLs, Android URIs, etc.) by default, creating custom deep links requires an additional Manifest setup. For setup guidance, visit [Deep Linking to In-App Resources](https://developer.android.com/training/app-links/deep-linking). #### Adding Braze push notification icons **Important:** Do not add notification icon images under `Assets/Plugins/Android/res`. Unity [deprecated providing Android resources in that path](https://support.unity.com/hc/en-us/articles/115005875443-Providing-Android-resources-in-Assets-Plugins-Android-res-is-deprecated), which can surface build warnings or validation errors. Package your icon drawables in an [Android Archive (AAR) plug-in](https://docs.unity3d.com/Manual/AndroidAARPlugins.html) or Android library project instead so they merge into the built app's resources like any other drawable. To add push icons to your project, create an AAR plug-in or Android library that contains the icon image files under `res/drawable*` (or density-specific folders), then reference each icon in **Braze > Braze Configuration** using the full `@drawable/` resource name (see [Step 2.1: Configure push settings](#unity_step-21-configure-push-settings)). For Unity's packaging and import steps, see [Android Library Projects and Android Archive plug-ins](https://docs.unity3d.com/Manual/AndroidAARPlugins.html). For small icon artwork rules (alpha-only, no color), see [Android push notifications](https://www.braze.com/docs/pt-br/pt-br/developer_guide/push_notifications/?sdktab=android), Step 2: Conform small icons to design guidelines. #### Push token callback To receive a copy of Braze device tokens from the OS, set a delegate using `AppboyBinding.SetPushTokenReceivedFromSystemDelegate()`. There are no optional configurations for ADM at this time. ## Prerequisites Before you can use this feature, you'll need to [integrate the .NET MAUI Braze SDK](https://www.braze.com/docs/pt-br/pt-br/developer_guide/sdk_integration/?sdktab=.net%20maui%20(xamarin)). ## Setting up push notifications **Tip:** To see how namespaces change between Java and C#, check out our [Xample sample app on GitHub](https://github.com/braze-inc/braze-xamarin-sdk/tree/master/appboy-component/samples/android-net-maui/BrazeAndroidMauiSampleApp/BrazeAndroidMauiSampleApp). To integrate push notifications for .NET MAUI (formerly Xamarin), you'll need to complete the steps for native Android push notifications. The following steps are only a summary. For a full walkthrough, see the [native push notification guide](https://www.braze.com/docs/pt-br/pt-br/developer_guide/platform_integration_guides/android/push_notifications/?tab=android/). ### Step 1: Update your project 1. Add Firebase to your Android project. 2. Add the Cloud Messaging library to your Android project's `build.gradle`: ```gradle implementation "google.firebase:firebase-messaging:+" ``` ### Step 2: Create your JSON credentials 1. In Google Cloud, enable the [Firebase Cloud Messaging API](https://console.cloud.google.com/apis/library/fcm.googleapis.com). 2. Select **Service Accounts** > your project > **Create Service Account**, then enter a service account name, ID, and description. When you're finished, select **Create and continue**. 3. In the **Role** field, find and select **Firebase Cloud Messaging API Admin** from the list of roles. 4. In **Service Accounts**, choose your project, then select **Actions** > **Manage Keys** > **Add Key** > **Create new key**. Choose **JSON**, then select **Create**. ### Step 3: Upload your JSON credentials 1. In Braze, select **Settings** > **App Settings**. Under your Android app's **Push Notification Settings**, choose **Firebase**, then select **Upload JSON File** and upload the credentials you generated earlier. When you're finished, select **Save**. 2. Enable automatic FCM token registration, by going to Firebase Console. Open your project, then select **Settings** > **Project settings**. Select **Cloud Messaging**, then under **Firebase Cloud Messaging API (V1)**, copy the number in the **Sender ID** field. 3. In your Android Studio project and the following to your `braze.xml`. ```xml true FIREBASE_SENDER_ID ``` **Important:** To prevent Braze from triggering unnecessary network requests every time you send silent push notifications, remove any automatic network requests configured in your `Application` class's `onCreate()` method. For more information see, [Android Developer Reference: Application](https://developer.android.com/reference/android/app/Application). ### Step 1: Complete the initial setup See the [Swift integration instructions](https://www.braze.com/docs/pt-br/pt-br/developer_guide/push_notifications/?sdktab=swift) for information about setting up your application with push and storing your credentials on our server. Refer to the [iOS MAUI](https://github.com/braze-inc/braze-xamarin-sdk/tree/master/appboy-component/samples/ios-net-maui/BrazeiOSMauiSampleApp) sample application for more details. ### Step 2: Request push notifications permission Our .NET MAUI SDK now supports automatic push set up. Set up push automation and permissions by adding the following code to your Braze instance configuration: ```csharp configuration.Push.Automation = new BRZConfigurationPushAutomation(true); configuration.Push.Automation.RequestAuthorizationAtLaunch = false; ``` Refer to the [iOS MAUI](https://github.com/braze-inc/braze-xamarin-sdk/tree/master/appboy-component/samples/ios-net-maui/BrazeiOSMauiSampleApp) sample application for more details. For more details, see the Xamarin documentation for [Enhanced User Notifications in Xamarin.iOS](https://learn.microsoft.com/en-us/previous-versions/xamarin/ios/platform/user-notifications/enhanced-user-notifications?tabs=macos). # Personalize notificações por push para o SDK Braze Source: /docs/pt-br/developer_guide/push_notifications/customization/index.md # Personalize notificações por push > Aprenda a personalizar notificações por push para o SDK Braze. ## Prerequisites Before you can use this feature, you'll need to [integrate the Android Braze SDK](https://www.braze.com/docs/pt-br/pt-br/developer_guide/sdk_integration/?sdktab=android). You'll also need to [set up push notifications](https://www.braze.com/docs/pt-br/pt-br/developer_guide/push_notifications/?sdktab=android). ## Using a callback for push events {#push-callback} Braze provides a [`subscribeToPushNotificationEvents()`](https://braze-inc.github.io/braze-android-sdk/kdoc/braze-android-sdk/com.braze/-i-braze/subscribe-to-push-notification-events.html) callback for when push notifications are received, opened, or dismissed. It is recommended to place this callback in your `Application.onCreate()` in order to not miss any events occurring while your application is not running. **Note:** If previously using a Custom Broadcast Receiver for this functionality in your application, you can safely remove it in favor of this integration option. ```java Braze.getInstance(context).subscribeToPushNotificationEvents(event -> { final BrazeNotificationPayload parsedData = event.getNotificationPayload(); // // The type of notification itself // final boolean isPushOpenEvent = event.getEventType() == BrazePushEventType.NOTIFICATION_OPENED; final boolean isPushReceivedEvent = event.getEventType() == BrazePushEventType.NOTIFICATION_RECEIVED; // Sent when a user has dismissed a notification final boolean isPushDeletedEvent = event.getEventType() == BrazePushEventType.NOTIFICATION_DELETED; // // Notification data // final String pushTitle = parsedData.getTitleText(); final Long pushArrivalTimeMs = parsedData.getNotificationReceivedTimestampMillis(); final String deeplink = parsedData.getDeeplink(); // // Custom KVP data // final String myCustomKvp1 = parsedData.getBrazeExtras().getString("my first kvp"); final String myCustomKvp2 = parsedData.getBrazeExtras().getString("my second kvp"); }); ``` ```kotlin Braze.getInstance(context).subscribeToPushNotificationEvents { event -> val parsedData = event.notificationPayload // // The type of notification itself // val isPushOpenEvent = event.eventType == BrazePushEventType.NOTIFICATION_OPENED val isPushReceivedEvent = event.eventType == BrazePushEventType.NOTIFICATION_RECEIVED // Sent when a user has dismissed a notification val isPushDeletedEvent = event.eventType == BrazePushEventType.NOTIFICATION_DELETED // // Notification data // val pushTitle = parsedData.titleText val pushArrivalTimeMs = parsedData.notificationReceivedTimestampMillis val deeplink = parsedData.deeplink // // Custom KVP data // val myCustomKvp1 = parsedData.brazeExtras.getString("my first kvp") val myCustomKvp2 = parsedData.brazeExtras.getString("my second kvp") } ``` **Tip:** With notification action buttons, `BRAZE_PUSH_INTENT_NOTIFICATION_OPENED` intents fire when buttons with `opens app` or `deep link` actions are clicked. Deep link and extras handling remains the same. Buttons with `close` actions don't fire `BRAZE_PUSH_INTENT_NOTIFICATION_OPENED` intents and dismiss the notification automatically. **Important:** Create your push notification listener in `Application.onCreate` to ensure your listener is triggered after an end-user taps a notification while your app is in a terminated state. ## Customizing notification display {#customization-display} ### Step 1: Create your custom notification factory In some scenarios, you may wish to customize push notifications in ways that would be cumbersome or unavailable server side. To give you complete control of notification display, we've added the ability to define your own [`IBrazeNotificationFactory`](https://braze-inc.github.io/braze-android-sdk/kdoc/braze-android-sdk/com.braze/-i-braze-notification-factory/index.html) to create notification objects for display by Braze. If a custom `IBrazeNotificationFactory` is set, Braze will call your factory's `createNotification()` method upon push receipt before the notification is displayed to the user. Braze will pass in a `Bundle` containing Braze push data and another `Bundle` containing custom key-value pairs sent either via the dashboard or the messaging APIs: Braze will pass in a [`BrazeNotificationPayload`](https://braze-inc.github.io/braze-android-sdk/kdoc/braze-android-sdk/com.braze.models.push/-braze-notification-payload/index.html) containing data from the Braze push notification. ```java // Factory method implemented in your custom IBrazeNotificationFactory @Override public Notification createNotification(BrazeNotificationPayload brazeNotificationPayload) { // Example of getting notification title String title = brazeNotificationPayload.getTitleText(); // Example of retrieving a custom KVP ("my_key" -> "my_value") String customKvp = brazeNotificationPayload.getBrazeExtras().getString("my_key"); } ``` ```kotlin // Factory method implemented in your custom IBrazeNotificationFactory override fun createNotification(brazeNotificationPayload: BrazeNotificationPayload): Notification { // Example of getting notification title val title = brazeNotificationPayload.getTitleText() // Example of retrieving a custom KVP ("my_key" -> "my_value") val customKvp = brazeNotificationPayload.getBrazeExtras().getString("my_key") } ``` You can return `null` from your custom `createNotification()` method to not show the notification at all, use `BrazeNotificationFactory.getInstance().createNotification()` to obtain our default `notification` object for that data and modify it before display, or generate a completely separate `notification` object for display. **Note:** For documentation on Braze push data keys, refer to the [Android SDK](https://braze-inc.github.io/braze-android-sdk/kdoc/braze-android-sdk/com.braze/-constants/index.html). ### Step 2: Set your custom notification factory To instruct Braze to use your custom notification factory, use the `setCustomBrazeNotificationFactory` method to set your [`IBrazeNotificationFactory`](https://braze-inc.github.io/braze-android-sdk/kdoc/braze-android-sdk/com.braze/-i-braze-notification-factory/index.html): ```java setCustomBrazeNotificationFactory(IBrazeNotificationFactory brazeNotificationFactory); ``` ```kotlin setCustomBrazeNotificationFactory(brazeNotificationFactory: IBrazeNotificationFactory) ``` The recommended place to set your custom `IBrazeNotificationFactory` is in the `Application.onCreate()` application lifecycle method (not activity). This will allow the notification factory to be set correctly whenever your app process is active. **Important:** Creating your own notification from scratch is an advanced use case and should be done only with thorough testing and a deep understanding of the Braze push functionality. For example, you must make sure your notification logs push opens correctly. To unset your custom [`IBrazeNotificationFactory`](https://braze-inc.github.io/braze-android-sdk/kdoc/braze-android-sdk/com.braze/-i-braze-notification-factory/index.html) and return to default Braze handling for push, pass in `null` to our custom notification factory setter: ```java setCustomBrazeNotificationFactory(null); ``` ```kotlin setCustomBrazeNotificationFactory(null) ``` ## Rendering multicolor text In Braze SDK version 3.1.1, HTML can be sent to a device to render multicolor text in push notifications. ![An Android push message "Multicolor Push test message" where the letters are different colors, italicized and given a background color.](https://www.braze.com/docs/pt-br/pt-br/assets/img/multicolor_android_push.png?5a515501661c5953a76737951378e789){: style="max-width:40%;"} This example is rendered with the following HTML: ```html

MultiColor Push

test message

``` Keep in mind that, Android limits which HTML elements and tags are valid in your push notifications. For example, `marquee` is not allowed. **Important:** Multicolor text rendering is device-specific and may not display based on Android device or version. To render multicolor text in a push notification, you can update your `braze.xml` or `BrazeConfig`: Add the following in your `braze.xml`: ```xml true ``` Add the following in your [`BrazeConfig`](https://www.braze.com/docs/pt-br/pt-br/developer_guide/platform_integration_guides/android/advanced_use_cases/runtime_configuration/#runtime-configuration): ```java BrazeConfig brazeConfig = new BrazeConfig.Builder() .setPushHtmlRenderingEnabled(true) .build(); Braze.configure(this, brazeConfig); ``` ```kotlin val brazeConfig = BrazeConfig.Builder() .setPushHtmlRenderingEnabled(true) .build() Braze.configure(this, brazeConfig) ``` ### Supported HTML tags Currently, Google doesn't list their supported HTML tags for Android directly in their documentation—this information can only be found in their [Git repository's `Html.java` file](https://android.googlesource.com/platform/frameworks/base/+/master/core/java/android/text/Html.java). Keep this in mind when referencing the following table, as this information was pulled from this file, and their supported HTML tags could be subject to change.

Category	HTML Tag	Description
Basic Text Styling	`<b>`, `<strong>`	Bold text
	`<i>`, `<em>`	Italic text
	`<u>`	Underline text
	`<s>`, `<strike>`, `<del>`	Strikethrough text
	`<sup>`	Superscript text
	`<sub>`	Subscript text
	`<tt>`	Monospace text
Size/Font	`<big>`, `<small>`	Relative text size changes
	`<font color="...">`	Sets foreground color
	`<span>` (with inline CSS)	Inline styles (e.g., color, background)
Paragraph & Block	`<p>`, `<div>`	Block-level sections
	`<br>`	Line break
	`<blockquote>`	Quoted block
	`<ul>` + `<li>`	Unordered list with bullets
Headings	`<h1>` - `<h6>`	Headings (various sizes)
Links & Images	`<a href="...">`	Clickable link
Links & Images	`<img src="...">`	Inline image
Other Inline	`<em>`, `<strong>`, `<dfn>`, `<cite>`	Synonyms for italic or bold

{: .reset-td-br-1 .reset-td-br-2 .reset-td-br-3 aria-label="Supported HTML tags" } ## Rendering inline images ### How it works You can showcase a larger image within your Android push notification using inline image push. With this design, users won't have to manually expand the push to enlarge the image. Unlike regular Android push notifications, inline image push images are in a 3:2 aspect ratio. ![](https://www.braze.com/docs/pt-br/pt-br/assets/img/android/push/inline_image_push_android_1.png?bf2ba99d9b6423b4d8d94e5d8d9c5908){: style="max-width:50%;"} ### Compatibility While you can send inline images to any device, devices and SDKs that don't meet the minimum versions will display a standard image instead. For inline images to display properly, both the Android Braze SDK v10.0.0+ and a device running Android M+ are required. The SDK must also be enabled for the image to render. **Note:** Devices running Android 12 will render differently due to changes in custom push notification styles. ### Sending an inline image push When creating an Android push message, this feature is available in the **Notification Type** dropdown. ![The push campaign editor showing the location of the "Notification Type" dropdown (above the standard push preview).](https://www.braze.com/docs/pt-br/pt-br/assets/img/android/push/android_inline_image_notification_type.png?fc31f4cadbcef37649e3b980d03ce868) ## Settings There are many advanced settings available for Android push notifications sent through the Braze dashboard. This article will describe these features and how to use them successfully. ![](https://www.braze.com/docs/pt-br/pt-br/assets/img_archive/android_advanced_settings.png?8131f34243617db90fdf5780cbc3cf33) ### Notification ID {#notification-id} A **Notification ID** is a unique identifier for a message category of your choosing that informs the messaging service to only respect the most recent message from that ID. Setting a notification ID allows you to send just the most recent and relevant message, rather than a stack of outdated, irrelevant ones. ### Firebase Messaging Delivery priority {#fcm-priority} The [Firebase Messaging Delivery Priority](https://firebase.google.com/docs/cloud-messaging/android/message-priority#setting-priority-for-messages) field lets you control whether a push is sent with "normal" or "high" priority to Firebase Cloud Messaging. ### Time to live (TTL) {#ttl} The **Time to Live** (TTL) field allows you to set a custom length of time to store messages with the push messaging service. The default values for time to live are four weeks for FCM and 31 days for ADM. ### Summary text {#summary-text} The summary text allows you to set additional text in the expanded notification view. It also serves as a caption for notifications with images. ![An Android message with the title "This is the title for the notification." and summary text "This is the summary text for the notification."](https://www.braze.com/docs/pt-br/pt-br/assets/img/android/push/collapsed-android-notification.png?fd42100702f714bd5cb65f742509c9b7){: style="max-width:65%;"} The summary text will display under the body of the message in the expanded view. ![An Android message with the title "This is the title for the notification." and summary text "This is the summary text for the notification."](https://www.braze.com/docs/pt-br/pt-br/assets/img/android/push/expanded-android-notification.png?18786f441d0d9d6b65bfcce34c43198d){: style="max-width:65%;"} For push notifications that include images, the message text will be shown in the collapsed view, while the summary text will be displayed as the image caption when the notification is expanded. ### Custom URIs {#custom-uri} The **Custom URI** feature allows you to specify a Web URL or an Android resource to navigate to when the notification is clicked. If no custom URI is specified, clicking on the notification brings users into your app. You can use the custom URI to deep link inside your app and direct users to resources that exist outside of your app. This can be specified via the [Messaging API](https://www.braze.com/docs/pt-br/pt-br/api/endpoints/messaging/) or our dashboard under **Advanced Settings** in the push composer as pictured: ![The deep linking advanced setting in the Braze push composer.](https://www.braze.com/docs/pt-br/pt-br/assets/img_archive/deep_link.png?30080909d43633ac9ca7ac8d115a686a) ### Notification display priority {#notification-priority} **Important:** The Notification Display Priority setting is no longer used on devices running Android O or newer. For newer devices, set the priority through [notification channel configuration](https://developer.android.com/training/notify-user/channels#importance). The priority level of a push notification affects how your notification is displayed in the notification tray relative to other notifications. It can also affect the speed and manner of delivery, as normal and lower priority messages may be sent with slightly higher latency or batched to preserve battery life, whereas high priority messages are always sent immediately. In Android O, notification priority became a property of notification channels. You will need to work with your developer to define the priority for a channel during its configuration and then use the dashboard to select the proper channel when sending your notification sounds. For devices running versions of Android before O, specifying a priority level for Android notifications is possible via the Braze dashboard and messaging API. To message your full user base with a specific priority, we recommend that you indirectly specify the priority through [notification channel configuration](https://developer.android.com/training/notify-user/channels#importance) (to target O+ devices) *and* send the individual priority from the dashboard (to target <O devices). The priority levels that you can set on Android or Fire OS push notifications are: | Priority | Description/Intended Use | `priority` value (for API messages) | |----------|--------------------------|-------------------------------------| | Max | Urgent or time-critical messages | `2` | | High | Important communication, such as a new message from a friend | `1` | | Default | Most notifications - use if your message doesn't explicitly fall under any of the other priority types | `0` | | Low | Information that you want users to know about but does not require immediate action | `-1` | | Min | Contextual or background information. | `-2` | {: .reset-td-br-1 .reset-td-br-2 .reset-td-br-3 aria-label="Notification display priority #notification-priority" } For more information, refer to Google's [Android notification](http://developer.android.com/design/patterns/notifications.html) documentation. ### Sounds {#sounds} In Android O, notification sounds became a property of notification channels. You will need to work with your developer to define the sound for a channel during its configuration and then use the dashboard to select the proper channel when sending your notifications. For devices running versions of Android before O, Braze allows you to set the sound of an individual push message through the dashboard composer. You can do so by specifying a local sound resource on the device (for example, `android.resource://com.mycompany.myapp/raw/mysound`). Specifying "default" in this field will play the default notification sound on the device. This can be specified via the [Messaging API](https://www.braze.com/docs/pt-br/pt-br/api/endpoints/messaging/) or the dashboard under **Advanced Settings** in the push composer. ![The sound advanced setting in the Braze push composer.](https://www.braze.com/docs/pt-br/pt-br/assets/img_archive/sound_android.png?70e53c2fdff6155d172b0399de090593) Enter the full sound resource URI (for example, `android.resource://com.mycompany.myapp/raw/mysound`) into the dashboard prompt. To message your full user base with a specific sound, we recommend that you indirectly specify the sound through [notification channel configuration](https://developer.android.com/training/notify-user/channels) (to target O+ devices) *and* send the individual sound from the dashboard (to target <O devices). ## Prerequisites Before you can use this feature, you'll need to [integrate the Swift Braze SDK](https://www.braze.com/docs/pt-br/pt-br/developer_guide/sdk_integration/?sdktab=swift). You'll also need to [set up push notifications](https://www.braze.com/docs/pt-br/pt-br/developer_guide/push_notifications/?sdktab=swift). ## Customizing action buttons {#push-action-buttons-integration} The Braze Swift SDK provides URL handling support for push action buttons. There are four sets of default push action buttons for Braze default push categories: `Accept/Decline`, `Yes/No`, `Confirm/Cancel`, and `More`. ![A GIF of a push message being pulled down to display two customizable action buttons.](https://www.braze.com/docs/pt-br/pt-br/assets/img_archive/iOS8Action.gif?d3553a68ae1aa0c3a58da9e65174f404){: style="max-width:60%"} ### Manually registering action buttons **Important:** Manually registering push action buttons are not recommended. If you [set up push notifications](https://www.braze.com/docs/pt-br/pt-br/developer_guide/push_notifications/?sdktab=swift) using the `configuration.push.automation` configuration option, Braze automatically registers the action buttons for the default push categories and handles the push action button click analytics and URL routing. However, you can choose to manually register push action buttons instead. #### Step 1: Adding Braze default push categories {#registering} Use the following code to register for the default push categories when you [register for push](https://www.braze.com/docs/pt-br/pt-br/developer_guide/platform_integration_guides/swift/push_notifications/integration/#step-4-register-push-tokens-with-braze): a ```swift UNUserNotificationCenter.current().setNotificationCategories(Braze.Notifications.categories) ``` ```objc [[UNUserNotificationCenter currentNotificationCenter] setNotificationCategories:BRZNotifications.categories]; ``` **Note:** Clicking on push action buttons with background activation mode will only dismiss the notification and not open the app. The next time the user opens the app, the button click analytics for these actions will be flushed to the server. #### Step 2: Enable interactive push handling {#enable-push-handling} To enable our push action button handling, including click analytics and URL routing, add the following code to your app's `didReceive(_:completionHandler:)` delegate method: ```swift AppDelegate.braze?.notifications.handleUserNotification(response: response, withCompletionHandler: completionHandler) ``` ```objc [AppDelegate.braze.notifications handleUserNotificationWithResponse:response withCompletionHandler:completionHandler]; ``` If you use the `UNNotification` framework and have implemented the Braze [notification methods](https://www.braze.com/docs/pt-br/pt-br/developer_guide/platform_integration_guides/swift/push_notifications/integration/#step-5-enable-push-handling), you should already have this method integrated. ## Customizing push categories {#customizing-push-categories} In addition to providing a set of default push categories, Braze supports custom notification categories and actions. After you register categories in your application, you can use the Braze dashboard to send these custom notification categories to your users. Here's an example that leverages the `LIKE_CATEGORY` displayed on the device: ![A push message displaying two push action buttons "unlike" and "like".](https://www.braze.com/docs/pt-br/pt-br/assets/img_archive/push_example_category.png?342eb7b8bc6d24142ee32606e22f8eee) ### Step 1: Register a category To register a category in your app, use a similar approach to the following: ```swift Braze.Notifications.categories.insert( .init(identifier: "LIKE_CATEGORY", actions: [ .init(identifier: "LIKE_IDENTIFIER", title: "Like", options: [.foreground]), .init(identifier: "UNLIKE_IDENTIFIER", title: "Unlike", options: [.foreground]) ], intentIdentifiers: [] ) ) UNUserNotificationCenter.current().setNotificationCategories(Braze.Notifications.categories) ``` ```objc NSMutableSet *categories = [BRZNotifications.categories mutableCopy]; UNNotificationAction *likeAction = [UNNotificationAction actionWithIdentifier:@"LIKE_IDENTIFIER" title:@"Like" options:UNNotificationActionOptionForeground]; UNNotificationAction *unlikeAction = [UNNotificationAction actionWithIdentifier:@"UNLIKE_IDENTIFIER" title:@"Unlike" options:UNNotificationActionOptionForeground]; UNNotificationCategory *likeCategory = [UNNotificationCategory categoryWithIdentifier:@"LIKE_CATEGORY" actions:@[likeAction, unlikeAction] intentIdentifiers:@[] options:UNNotificationCategoryOptionNone]; [categories addObject:likeCategory]; [UNUserNotificationCenter.currentNotificationCenter setNotificationCategories:categories]; ``` **Note:** When you create a `UNNotificationAction`, you can specify a list of action options. For example, `.foreground` lets your users open your app after tapping the action button. This is necessary for navigational on-click behaviors, such as "Open App" and "Deep Link into Application". If you want an action button that simply dismisses the notification without opening the app, leave `.foreground` out of the action's `options` array. For more information, see [`UNNotificationActionOptions`](https://developer.apple.com/documentation/usernotifications/unnotificationactionoptions). ### Step 2: Select your categories After you register a category, use the Braze dashboard to send notifications of that type to users. **Tip:** You only need to define action buttons on the Braze dashboard for behaviors that can't be created locally in your Swift code, such as deep linking into your app or redirecting to a web URL. These actions need to be configured on the dashboard so they can define what URL or deep link to open. For action buttons that simply dismiss the notification without opening the app, you don't need to configure them on the dashboard—dismissal behavior is handled automatically by iOS. Just register your custom category and its actions in your app code, then enter the matching category name on the dashboard. 1. In the Braze dashboard, select **Messaging** > **Push Notifications**, then choose your iOS [push campaign](https://www.braze.com/docs/pt-br/pt-br/user_guide/message_building_by_channel/push/creating_a_push_message). 2. Under **Compose push notification**, turn on **Action Buttons**. 3. In the **iOS Notification Category** dropdown, select **Enter pre-registered custom iOS Category**. 4. Finally, enter one of the categories you created earlier. The following example, uses the custom category: `LIKE_CATEGORY`. ![The push notification campaign dashboard with the setup for custom categories.](https://www.braze.com/docs/pt-br/pt-br/assets/img_archive/ios-notification-category.png?3773374b98a8bfab3549164f0b8eedd1) ### Example: Custom push category {#example-custom-push-category} Suppose you want to create a push notification with two action buttons: **Manage**, which deep links into your app, and **Keep**, which simply dismisses the notification. In the following example, the `MANAGE_IDENTIFIER` action includes the `.foreground` option, which opens the app when tapped—this is necessary because it will deep link into a specific part of the app. The `KEEP_IDENTIFIER` action uses an empty options array, meaning it will dismiss the notification without opening the app. ```swift Braze.Notifications.categories.insert( .init(identifier: "YOUR_CATEGORY", actions: [ .init(identifier: "KEEP_IDENTIFIER", title: "Keep", options: []), .init(identifier: "MANAGE_IDENTIFIER", title: "Manage", options: [.foreground]) ], intentIdentifiers: [] ) ) UNUserNotificationCenter.current().setNotificationCategories(Braze.Notifications.categories) ``` Because `MANAGE_IDENTIFIER` deep links into the app, you would set up that action button on the Braze dashboard with the associated deep link URL. However, you don't need to define a button on the dashboard for `KEEP_IDENTIFIER` because it only dismisses the notification. On the dashboard, you only need to enter the category name (for example, `YOUR_CATEGORY`) to match what you registered in your app code. ## Customizing badges Badges are small icons that are ideal for getting a user's attention. You can specify a badge count in the [**Settings**](https://www.braze.com/docs/pt-br/pt-br/developer_guide/push_notifications/customization/?sdktab=swift#swift_settings) tab when you compose a push notification using the Braze dashboard. You may also update your badge count manually through your application's [`applicationIconBadgeNumber`](https://developer.apple.com/library/ios/documentation/UIKit/Reference/UIApplication_Class/index.html#//apple_ref/occ/instp/UIApplication/applicationIconBadgeNumber) property or the [remote notification payload](https://developer.apple.com/library/content/documentation/NetworkingInternet/Conceptual/RemoteNotificationsPG/CreatingtheNotificationPayload.html#//apple_ref/doc/uid/TP40008194-CH10-SW1). Braze will automatically clear the badge count when a Braze notification is received while the app is in the foreground. Manually setting the badge number to 0 will also clear notifications in the notification center. If you do not have a plan for clearing badges as part of normal app operation or by sending pushes that clear the badge, you should clear the badge when the app becomes active by adding the following code to your app's `applicationDidBecomeActive:` delegate method: ```swift // For iOS 16.0+ let center = UNUserNotificationCenter.current() do { try await center.setBadgeCount(0) } catch { // Handle errors } // Prior to iOS 16. Deprecated in iOS 17+. UIApplication.shared.applicationIconBadgeNumber = 0 ``` ```objc // For iOS 16.0+ UNUserNotificationCenter *center = [UNUserNotificationCenter currentNotificationCenter]; [center setBadgeCount:0 withCompletionHandler:^(NSError * _Nullable error) { if (error != nil) { // Handle errors } }]; // Prior to iOS 16. Deprecated in iOS 17+. [UIApplication sharedApplication].applicationIconBadgeNumber = 0; ``` ## Customizing sounds ### Step 1: Host the sound in your app Custom push notification sounds must be hosted locally within the main bundle of your app. The following audio data formats are accepted: - Linear PCM - MA4 - µLaw - aLaw You can package the audio data in an AIFF, WAV, or CAF file. In Xcode, add the sound file to your project as a non-localized resource of the application bundle. **Note:** Custom sounds must be under 30 seconds when played. If a custom sound is over that limit, the default system sound is played instead. #### Converting sound files You can use the afconvert tool to convert sounds. For example, to convert the 16-bit linear PCM system sound Submarine.aiff to IMA4 audio in a CAF file, use the following command in the terminal: ```bash afconvert /System/Library/Sounds/Submarine.aiff ~/Desktop/sub.caf -d ima4 -f caff -v ``` **Tip:** You can inspect a sound to determine its data format by opening it in QuickTime Player and choosing **Show Movie Inspector** from the **Movie** menu. ### Step 2: Provide a protocol URL for the sound You must specify a protocol URL that directs to the location of the sound file in your app. There are two methods for doing this: * Use the `sound` parameter of the [Apple push object](https://www.braze.com/docs/pt-br/pt-br/api/objects_filters/messaging/apple_object#apple-push-object) to pass the URL to Braze. * Specify the URL in the dashboard. In the [push composer](https://www.braze.com/docs/pt-br/pt-br/user_guide/message_building_by_channel/push/creating_a_push_message/#step-3-select-notification-type-ios-and-android), select **Settings** and enter the protocol URL in the **Sound** field. ![The push composer in the Braze dashboard](https://www.braze.com/docs/pt-br/pt-br/assets/img_archive/sound_push_ios.png?c035b34ffb6c0f720f6d2c08ca1ba2b2) If the specified sound file doesn't exist or the keyword "default" is entered, Braze will use the default device alert sound. Aside from our dashboard, sound can also be configured via our [messaging API][12]. See the Apple Developer Documentation regarding [preparing custom alert sounds](https://developer.apple.com/library/content/documentation/NetworkingInternet/Conceptual/RemoteNotificationsPG/SupportingNotificationsinYourApp.html) for additional information. ## Settings When creating a push campaign through the dashboard, click the **Settings** tab on the **Compose** step to view the advanced settings available. ![](https://www.braze.com/docs/pt-br/pt-br/assets/img_archive/ios_advanced_settings.png?16f142abe70d854830708b0cb21d9465) ### Key-value pairs Braze allows you to send custom-defined string key-value pairs, known as `extras`, along with a push notification to your application. Extras can be defined via the dashboard or API and will be available as key-value pairs within the `notification` dictionary passed to your push delegate implementations. ### Alert options Select the **Alert Options** checkbox to see a dropdown of key-values available to adjust how the notification appears on devices. ### Adding content-available flag Check the **Add Content-Available Flag** checkbox to instruct devices to download new content in the background. Most commonly, this can be checked if you are interested in sending [silent notifications](https://www.braze.com/docs/pt-br/pt-br/developer_guide/push_notifications/silent/?sdktab=swift). ### Adding mutable-content flag Check the **Add Mutable-Content Flag** checkbox to enable advanced receiver customization. This flag will automatically be sent when composing a [rich notification](https://www.braze.com/docs/pt-br/pt-br/developer_guide/push_notifications/rich/?sdktab=swift), regardless of the value of this checkbox. ### Collapse ID Specify a collapse ID to coalesce similar notifications. If you send multiple notifications with the same collapse ID, the device will only show the most recently received notification. Refer to Apple's documentation on [coalesced notifications](https://developer.apple.com/library/content/documentation/NetworkingInternet/Conceptual/RemoteNotificationsPG/APNSOverview.html#//apple_ref/doc/uid/TP40008194-CH8-SW1). ### Expiry Checking the **Expiry** checkbox will allow setting an expiration time for your message. Should a user's device lose connectivity, Braze will continue to try and send the message until the specified time. If this is not set, the platform will default to an expiration of 30 days. Note that push notifications that expire before delivery are not considered failed and will not be recorded as a bounce. ## Prerequisites Before you can use this feature, you'll need to [integrate the Android Braze SDK](https://www.braze.com/docs/pt-br/pt-br/developer_guide/sdk_integration/?sdktab=android). You'll also need to [set up push notifications](https://www.braze.com/docs/pt-br/pt-br/developer_guide/push_notifications/?sdktab=android). ## Settings There are many advanced settings available for FireOS push notifications sent through the Braze dashboard. This article will describe these features and how to use them successfully. ![](https://www.braze.com/docs/pt-br/pt-br/assets/img_archive/android_advanced_settings.png?8131f34243617db90fdf5780cbc3cf33) ### Time to live (TTL) {#ttl} The **Time to Live** (TTL) field allows you to set a custom length of time to store messages with the push messaging service. The default values for time to live are four weeks for FCM and 31 days for ADM. ### Summary text {#summary-text} The summary text allows you to set additional text in the expanded notification view. It also serves as a caption for notifications with images. ![An Android message with the title "This is the title for the notification." and summary text "This is the summary text for the notification."](https://www.braze.com/docs/pt-br/pt-br/assets/img/android/push/collapsed-android-notification.png?fd42100702f714bd5cb65f742509c9b7){: style="max-width:65%;"} The summary text will display under the body of the message in the expanded view. ![An Android message with the title "This is the title for the notification." and summary text "This is the summary text for the notification."](https://www.braze.com/docs/pt-br/pt-br/assets/img/android/push/expanded-android-notification.png?18786f441d0d9d6b65bfcce34c43198d){: style="max-width:65%;"} For push notifications that include images, the message text will be shown in the collapsed view, while the summary text will be displayed as the image caption when the notification is expanded. ### Custom URIs {#custom-uri} The **Custom URI** feature allows you to specify a Web URL or an Android resource to navigate to when the notification is clicked. If no custom URI is specified, clicking on the notification brings users into your app. You can use the custom URI to deep link inside your app and direct users to resources that exist outside of your app. This can be specified via the [Messaging API](https://www.braze.com/docs/pt-br/pt-br/api/endpoints/messaging) or our dashboard under **Advanced Settings** in the push composer as pictured: ![The deep linking advanced setting in the Braze push composer.](https://www.braze.com/docs/pt-br/pt-br/assets/img_archive/deep_link.png?30080909d43633ac9ca7ac8d115a686a) ### Notification display priority **Important:** The Notification Display Priority setting is no longer used on devices running Android O or newer. For newer devices, set the priority through [notification channel configuration](https://developer.android.com/training/notify-user/channels#importance). The priority level of a push notification affects how your notification is displayed in the notification tray relative to other notifications. It can also affect the speed and manner of delivery, as normal and lower priority messages may be sent with slightly higher latency or batched to preserve battery life whereas high priority messages are always sent immediately. In Android O, notification priority became a property of notification channels. You will need to work with your developer to define the priority for a channel during its configuration and then use the dashboard to select the proper channel when sending your notification sounds. For devices running versions of Android before O, specifying a priority level for FireOS notifications is possible via the Braze dashboard and messaging API. To message your full user base with a specific priority, we recommend that you indirectly specify the priority through [notification channel configuration](https://developer.android.com/training/notify-user/channels#importance) (to target O+ devices) *and* send the individual priority from the dashboard (to target <O devices). The priority levels that you can set on Fire OS push notifications are: | Priority | Description/Intended Use | `priority` value (for API messages) | |----------|--------------------------|-------------------------------------| | Max | Urgent or time-critical messages | `2` | | High | Important communication, such as a new message from a friend | `1` | | Default | Most notifications - use if your message doesn't explicitly fall under any of the other priority types | `0` | | Low | Information that you want users to know about but does not require immediate action | `-1` | | Min | Contextual or background information. | `-2` | {: .reset-td-br-1 .reset-td-br-2 .reset-td-br-3 aria-label="Notification display priority" } For more information, refer to Google's [Android notification](http://developer.android.com/design/patterns/notifications.html) documentation. ### Sounds {#sounds} In Android O, notification sounds became a property of notification channels. You will need to work with your developer to define the sound for a channel during its configuration and then use the dashboard to select the proper channel when sending your notifications. For devices running versions of Android before O, Braze allows you to set the sound of an individual push message through the dashboard composer. You can do so by specifying a local sound resource on the device (for example, `android.resource://com.mycompany.myapp/raw/mysound`). Specifying "default" in this field will play the default notification sound on the device. This can be specified via the [Messaging API](https://www.braze.com/docs/pt-br/pt-br/api/endpoints/messaging) or the dashboard under **Settings** in the push composer. ![The sound advanced setting in the Braze push composer.](https://www.braze.com/docs/pt-br/pt-br/assets/img_archive/sound_android.png?70e53c2fdff6155d172b0399de090593) Enter the full sound resource URI (for example, `android.resource://com.mycompany.myapp/raw/mysound`) into the dashboard prompt. To message your full user base with a specific sound, we recommend that you indirectly specify the sound through [notification channel configuration](https://developer.android.com/training/notify-user/channels) (to target O+ devices) *and* send the individual sound from the dashboard (to target <O devices). ## Prerequisites Before you can use this feature, you'll need to [integrate the React Native Braze SDK](https://www.braze.com/docs/pt-br/pt-br/developer_guide/sdk_integration/?sdktab=react%20native). You must also [set up push notifications](https://www.braze.com/docs/pt-br/pt-br/developer_guide/push_notifications/?sdktab=react%20native). ## Push customization in React Native The Braze React Native SDK does not expose push notification customization (action buttons, categories, custom notification factories) through its JavaScript API. These features require native configuration in your iOS and Android projects. The following table shows which features require native configuration: | Feature | iOS | Android | | --- | --- | --- | | Action buttons | Configure in native Swift/Objective-C | Configure in native Java/Kotlin | | Push categories | Configure in native Swift/Objective-C | Configure in native Java/Kotlin | | Custom notification factory | N/A | Configure in native Java/Kotlin | | Badge customization | Configure in native Swift/Objective-C | N/A | | Custom sounds | Configure in native Swift/Objective-C | Configure in native Java/Kotlin | {: .reset-td-br-1 .reset-td-br-2 .reset-td-br-3 aria-label="Push customization in React Native" } ### iOS customization To add push action buttons, categories, badges, or custom sounds on iOS, implement the native configuration in your `AppDelegate` (Swift or Objective-C). See [Customize push notifications – Swift](https://www.braze.com/docs/pt-br/pt-br/developer_guide/push_notifications/customization/?sdktab=swift) for step-by-step instructions. ### Android customization To add push action buttons, categories, or a custom notification factory on Android, implement the native configuration in your Android project. See [Customize push notifications – Android](https://www.braze.com/docs/pt-br/pt-br/developer_guide/push_notifications/customization/?sdktab=android) for step-by-step instructions. # Deep linking em notificações por push para o SDK Braze Source: /docs/pt-br/developer_guide/push_notifications/deep_linking/index.md # Deep linking em notificações por push > Aprenda como configurar notificações por push silenciosas para o SDK Braze. ## Prerequisites Before you can use this feature, you'll need to [integrate the Android Braze SDK](https://www.braze.com/docs/pt-br/pt-br/developer_guide/sdk_integration/?sdktab=android). ## Creating a universal delegate The Android SDK provides the ability to set a single delegate object to custom handle all deep links opened by Braze across Content Cards, in-app messages, and push notifications. Your delegate object should implement the [`IBrazeDeeplinkHandler`](https://braze-inc.github.io/braze-android-sdk/kdoc/braze-android-sdk/com.braze.ui/-braze-deeplink-handler/index.html) interface and be set using [`BrazeDeeplinkHandler.setBrazeDeeplinkHandler()`](https://braze-inc.github.io/braze-android-sdk/kdoc/braze-android-sdk/com.braze.ui/-braze-deeplink-handler/-companion/set-braze-deeplink-handler.html). In most cases, the delegate should be set in your app's `Application.onCreate()`. The following is an example of overriding the default [`UriAction`](https://braze-inc.github.io/braze-android-sdk/kdoc/braze-android-sdk/com.braze.ui.actions/-uri-action/index.html) behavior with custom intent flags and custom behavior for YouTube URLs: ```java public class CustomDeeplinkHandler implements IBrazeDeeplinkHandler { private static final String TAG = BrazeLogger.getBrazeLogTag(CustomDeeplinkHandler.class); @Override public void gotoUri(Context context, UriAction uriAction) { String uri = uriAction.getUri().toString(); // Open YouTube URLs in the YouTube app and not our app if (!StringUtils.isNullOrBlank(uri) && uri.contains("youtube.com")) { uriAction.setUseWebView(false); } CustomUriAction customUriAction = new CustomUriAction(uriAction); customUriAction.execute(context); } public static class CustomUriAction extends UriAction { public CustomUriAction(@NonNull UriAction uriAction) { super(uriAction); } @Override protected void openUriWithActionView(Context context, Uri uri, Bundle extras) { Intent intent = getActionViewIntent(context, uri, extras); intent.setFlags(Intent.FLAG_ACTIVITY_NEW_TASK | Intent.FLAG_ACTIVITY_CLEAR_TOP | Intent.FLAG_ACTIVITY_SINGLE_TOP); if (intent.resolveActivity(context.getPackageManager()) != null) { context.startActivity(intent); } else { BrazeLogger.w(TAG, "Could not find appropriate activity to open for deep link " + uri + "."); } } } } ``` ```kotlin class CustomDeeplinkHandler : IBrazeDeeplinkHandler { override fun gotoUri(context: Context, uriAction: UriAction) { val uri = uriAction.uri.toString() // Open YouTube URLs in the YouTube app and not our app if (!StringUtils.isNullOrBlank(uri) && uri.contains("youtube.com")) { uriAction.useWebView = false } val customUriAction = CustomUriAction(uriAction) customUriAction.execute(context) } class CustomUriAction(uriAction: UriAction) : UriAction(uriAction) { override fun openUriWithActionView(context: Context, uri: Uri, extras: Bundle) { val intent = getActionViewIntent(context, uri, extras) intent.flags = Intent.FLAG_ACTIVITY_NEW_TASK or Intent.FLAG_ACTIVITY_CLEAR_TOP or Intent.FLAG_ACTIVITY_SINGLE_TOP if (intent.resolveActivity(context.packageManager) != null) { context.startActivity(intent) } else { BrazeLogger.w(TAG, "Could not find appropriate activity to open for deep link $uri.") } } } companion object { private val TAG = BrazeLogger.getBrazeLogTag(CustomDeeplinkHandler::class.java) } } ``` ## Deep linking to app settings To allow deep links to directly open your app's settings, you'll need a custom `BrazeDeeplinkHandler`. In the following example, the presence of a custom key-value pair called `open_notification_page` will make the deep link open the app's settings page: ```java BrazeDeeplinkHandler.setBrazeDeeplinkHandler(new IBrazeDeeplinkHandler() { @Override public void gotoUri(Context context, UriAction uriAction) { final Bundle extras = uriAction.getExtras(); if (extras.containsKey("open_notification_page")) { Intent intent = new Intent(); intent.setAction("android.settings.APP_NOTIFICATION_SETTINGS"); intent.setFlags(Intent.FLAG_ACTIVITY_NEW_TASK); //for Android 5-7 intent.putExtra("app_package", context.getPackageName()); intent.putExtra("app_uid", context.getApplicationInfo().uid); // for Android 8 and later intent.putExtra("android.provider.extra.APP_PACKAGE", context.getPackageName()); context.startActivity(intent); } } }); ``` ```kotlin BrazeDeeplinkHandler.setBrazeDeeplinkHandler(object : IBrazeDeeplinkHandler { override fun gotoUri(context: Context, uriAction: UriAction) { val extras = uriAction.extras if (extras.containsKey("open_notification_page")) { val intent = Intent() intent.action = "android.settings.APP_NOTIFICATION_SETTINGS" intent.flags = Intent.FLAG_ACTIVITY_NEW_TASK //for Android 5-7 intent.putExtra("app_package", context.packageName) intent.putExtra("app_uid", context.applicationInfo.uid) // for Android 8 and later intent.putExtra("android.provider.extra.APP_PACKAGE", context.packageName) context.startActivity(intent) } } }) ``` ## Customizing WebView activity {#Custom_Webview_Activity} When Braze opens website deeplinks inside the app, the deeplinks are handled by [`BrazeWebViewActivity`](https://braze-inc.github.io/braze-android-sdk/kdoc/braze-android-sdk/com.braze.ui/-braze-web-view-activity/index.html). **Note:** For custom HTML in-app messages, links configured with `target="_blank"` open in the device's default web browser and are not handled by `BrazeWebViewActivity`. To change this: 1. Create a new Activity that handles the target URL from `Intent.getExtras()` with the key `com.braze.Constants.BRAZE_WEBVIEW_URL_EXTRA`. For an example, see [`BrazeWebViewActivity.kt`](https://github.com/braze-inc/braze-android-sdk/blob/master/android-sdk-ui/src/main/java/com/braze/ui/BrazeWebViewActivity.kt). 2. Add that activity to `AndroidManifest.xml` and set `exported` to `false`. ```xml ``` 3. Set your custom Activity in a `BrazeConfig` [builder object](https://braze-inc.github.io/braze-android-sdk/kdoc/braze-android-sdk/com.braze.configuration/-braze-config/-builder/set-custom-web-view-activity-class.html). Build the builder and pass it to [`Braze.configure()`](https://braze-inc.github.io/braze-android-sdk/kdoc/braze-android-sdk/com.braze/-braze/-companion/configure.html) in your [`Application.onCreate()`](https://developer.android.com/reference/android/app/Application.html#onCreate()). ```java BrazeConfig brazeConfig = new BrazeConfig.Builder() .setCustomWebViewActivityClass(MyCustomWebViewActivity::class) ... .build(); Braze.configure(this, brazeConfig); ``` ```kotlin val brazeConfig = BrazeConfig.Builder() .setCustomWebViewActivityClass(MyCustomWebViewActivity::class.java) ... .build() Braze.configure(this, brazeConfig) ``` ## Troubleshooting If deep links from push notifications aren't working on Android, try the following steps: 1. **Test the deep link outside of Braze.** Open the deep link URL from another app, such as email or a browser. If it doesn't open your app, the deep link may not be configured correctly in your `AndroidManifest.xml`. For more information, see Android's [Create Deep Links](https://developer.android.com/training/app-links/deep-linking) documentation. 2. **Check that automatic deep link handling is enabled.** Verify that `com_braze_handle_push_deep_links_automatically` is set to `true` in `braze.xml`, or set this option through [runtime configuration](https://www.braze.com/docs/pt-br/pt-br/developer_guide/sdk_initalization/?sdktab=android). Without this setting, Braze doesn't automatically open your app and deep link destination when someone taps a push notification. 3. **Verify your deep link handler delegate.** If you set a custom `IBrazeDeeplinkHandler`, confirm that your `gotoUri` implementation handles the URI and doesn't drop it. 4. **Test across channels.** If the same deep link works in an in-app message but not from push, the issue is likely in your push deep link handling, not in the deep link itself. ## Using Jetpack Compose To handle deeplinks when using Jetpack Compose with NavHost: 1. Ensure that the activity handling your deeplink is registered in the Android Manifest. ```xml ``` 2. In NavHost, specify which deeplinks you want it to handle. ```kotlin composableWithCompositionLocal( route = "YOUR_ROUTE_HERE", deepLinks = listOf(navDeepLink { uriPattern = "myapp://articles/{${MainDestinations.ARTICLE_ID_KEY}}" }), arguments = listOf( navArgument(MainDestinations.ARTICLE_ID_KEY) { type = NavType.LongType } ), ) { backStackEntry -> val arguments = requireNotNull(backStackEntry.arguments) val articleId = arguments.getLong(MainDestinations.ARTICLE_ID_KEY) ArticleDetail( articleId ) } ``` 3. Depending on your app architecture, you may need to handle the new intent that's sent to your current activity as well. ```kotlin DisposableEffect(Unit) { val listener = Consumer { navHostController.handleDeepLink(it) } addOnNewIntentListener(listener) onDispose { removeOnNewIntentListener(listener) } } ``` ## Prerequisites Before you can use this feature, you'll need to [integrate the Swift Braze SDK](https://www.braze.com/docs/pt-br/pt-br/developer_guide/sdk_integration/?sdktab=swift). **Tip:** For help choosing between custom scheme deep links, universal links, and "Open Web URL Inside App," see [iOS deep linking guide](https://www.braze.com/docs/pt-br/pt-br/developer_guide/push_notifications/ios_deep_linking_guide). For troubleshooting, see [Deep linking troubleshooting](https://www.braze.com/docs/pt-br/pt-br/developer_guide/push_notifications/deep_linking_troubleshooting). ## Handling deep links ### Step 1: Register a scheme {#register-a-scheme} To handle deep linking, a custom scheme must be stated in your `Info.plist` file. The navigation structure is defined by an array of dictionaries. Each of those dictionaries contains an array of strings. Use Xcode to edit your `Info.plist` file: 1. Add a new key, `URL types`. Xcode will automatically make this an array containing a dictionary called `Item 0`. 2. Within `Item 0`, add a key `URL identifier`. Set the value to your custom scheme. 3. Within `Item 0`, add a key `URL Schemes`. This will automatically be an array containing a `Item 0` string. 4. Set `URL Schemes` >> `Item 0` to your custom scheme. Alternatively, if you wish to edit your `Info.plist` file directly, you can follow this spec: ```html CFBundleURLTypes CFBundleURLName YOUR.SCHEME CFBundleURLSchemes YOUR.SCHEME ``` ### Step 2: Add a scheme allowlist You must declare the URL schemes you wish to pass to `canOpenURL(_:)` by adding the `LSApplicationQueriesSchemes` key to your app's Info.plist file. Attempting to call schemes outside this allowlist will cause the system to record an error in the device's logs, and the deep link will not open. An example of this error will look like this: ``` : -canOpenURL: failed for URL: "yourapp://deeplink" – error: "This app is not allowed to query for scheme yourapp" ``` For example, if an in-app message should open the Facebook app when tapped, the app has to have the Facebook custom scheme (`fb`) in your allowlist. Otherwise, the system will reject the deep link. Deep links that direct to a page or view inside your own app still require that your app's custom scheme be listed in your app's `Info.plist`. Your example allowlist might look something like: ```html LSApplicationQueriesSchemes myapp fb twitter ``` For more information, refer to [Apple's documentation](https://developer.apple.com/library/content/documentation/General/Reference/InfoPlistKeyReference/Articles/LaunchServicesKeys.html#//apple_ref/doc/uid/TP40009250-SW14) on the `LSApplicationQueriesSchemes` key. ### Step 3: Implement a handler After activating your app, iOS will call the method [`application:openURL:options:`](https://developer.apple.com/reference/uikit/uiapplicationdelegate/1623112-application?language=objc). The important argument is the [NSURL](https://developer.apple.com/library/ios/DOCUMENTATION/Cocoa/Reference/Foundation/Classes/NSURL_Class/Reference/Reference.html#//apple_ref/doc/c_ref/NSURL) object. ```swift func application(_ app: UIApplication, open url: URL, options: [UIApplication.OpenURLOptionsKey : Any] = [:]) -> Bool { let path = url.path let query = url.query // Insert your code here to take some action based upon the path and query. return true } ``` ```objc - (BOOL)application:(UIApplication *)app openURL:(NSURL *)url options:(NSDictionary *)options { NSString *path = [url path]; NSString *query = [url query]; // Insert your code here to take some action based upon the path and query. return YES; } ``` ## App Transport Security (ATS) As defined by [Apple](https://developer.apple.com/library/prerelease/ios/releasenotes/General/WhatsNewIniOS/Articles/iOS9.html#//apple_ref/doc/uid/TP40016198-SW14), "App Transport Security is a feature that improves the security of connections between an app and web services. The feature consists of default connection requirements that conform to best practices for secure connections. Apps can override this default behavior and turn off transport security." ATS is applied by default. It requires that all connections use HTTPS and are encrypted using TLS 1.2 with forward secrecy. Refer to [Requirements for Connecting Using ATS](https://developer.apple.com/library/ios/documentation/General/Reference/InfoPlistKeyReference/Articles/CocoaKeys.html#//apple_ref/doc/uid/TP40009251-SW35) for more information. All images served by Braze to end devices are handled by a content delivery network ("CDN") that supports TLS 1.2 and is compatible with ATS. Unless they are specified as exceptions in your application's `Info.plist`, connections that do not follow these requirements will fail with errors that are similar to the following. **Example Error 1:** ```bash CFNetwork SSLHandshake failed (-9801) Error Domain=NSURLErrorDomain Code=-1200 "An SSL error has occurred, and a secure connection to the server cannot be made." ``` **Example Error 2:** ```bash NSURLSession/NSURLConnection HTTP load failed (kCFStreamErrorDomainSSL, -9802) ``` ATS compliance is enforced for links opened within the mobile app (our default handling of clicked links) and does not apply to sites opened externally via a web browser. ### Working with ATS You can handle ATS in either of the following ways, but we recommend **complying with ATS requirements**. Your Braze integration can satisfy ATS requirements by ensuring that any existing links you drive users to (for example, though in-app message and push campaigns) satisfy ATS requirements. While there are ways to bypass ATS restrictions, our recommendation is to ensure that all linked URLs are ATS-compliant. Given Apple's increasing emphasis on application security, the following approaches to allowing ATS exceptions are not guaranteed to be supported by Apple. You can allow a subset of links with certain domains or schemes to be treated as exceptions to the ATS rules. Your Braze integration will satisfy ATS requirements if every link you use in a Braze messaging channel is either ATS compliant or handled by an exception. To add a domain as an exception of the ATS, add following to your app's `Info.plist` file: ```html NSAppTransportSecurity NSAllowsArbitraryLoads NSExceptionDomains example.com NSExceptionAllowsInsecureHTTPLoads NSIncludesSubdomains ``` Refer to Apple's article on [app transport security keys](https://developer.apple.com/library/ios/documentation/General/Reference/InfoPlistKeyReference/Articles/CocoaKeys.html#//apple_ref/doc/uid/TP40009251-SW33) for more information. You can turn off ATS entirely. Note that this is not recommended practice, due to both lost security protections and future iOS compatibility. To disable ATS, insert the following in your app's `Info.plist` file: ```html NSAppTransportSecurity NSAllowsArbitraryLoads ``` ## Decoding URLs The SDK percent-encodes links to create valid `URL`s. All link characters that are not allowed in a properly formed URL, such as Unicode characters, will be percent escaped. To decode an encoded link, use the `String` property [`removingPercentEncoding`](https://developer.apple.com/documentation/swift/stringprotocol/removingpercentencoding). You must also return `true` in the `BrazeDelegate.braze(_:shouldOpenURL:)`. A call to action is required to trigger the handling of the URL by your app. For example: ```swift func application(_ app: UIApplication, open url: URL, options: [UIApplication.OpenURLOptionsKey : Any] = [:]) -> Bool { let urlString = url.absoluteString.removingPercentEncoding // Handle urlString return true } ``` ```objc - (BOOL)application:(UIApplication *)application openURL:(NSURL *)url options:(NSDictionary *)options { NSString *urlString = [url.absoluteString stringByRemovingPercentEncoding]; // Handle urlString return YES; } ``` ## Deep linking to app settings You can take advantage of `UIApplicationOpenSettingsURLString` to deep link users to your app's settings from Braze push notifications and in-app messages. To take users from your app into the iOS settings: 1. First, make sure your application is set up for either [scheme-based deep links](#swift_register-a-scheme) or [universal links](#swift_universal-links). 2. Decide on a URI for deep linking to the **Settings** page (for example, `myapp://settings` or `https://www.braze.com/settings`). 3. If you are using custom scheme-based deep links, add the following code to your `application:openURL:options:` method: ```swift func application(_ app: UIApplication, open url: URL, options: [UIApplicationOpenURLOptionsKey : Any] = [:]) -> Bool { let path = url.path if (path == "settings") { UIApplication.shared.openURL(URL(string:UIApplication.openSettingsURLString)!) } return true } ``` ```objc - (BOOL)application:(UIApplication *)app openURL:(NSURL *)url options:(NSDictionary *)options { NSString *path = [url path]; if ([path isEqualToString:@"settings"]) { NSURL *settingsURL = [NSURL URLWithString:UIApplicationOpenSettingsURLString]; [[UIApplication sharedApplication] openURL:settingsURL]; } return YES; } ``` ## Customization options {#customization-options} ### Default WebView customization The `Braze.WebViewController` class displays web URLs opened by the SDK, typically when "Open Web URL Inside App" is selected for a web deep link. You can customize the `Braze.WebViewController` via the [`BrazeDelegate.braze(_:willPresentModalWithContext:)`](https://braze-inc.github.io/braze-swift-sdk/documentation/brazekit/brazedelegate/braze(_:willpresentmodalwithcontext:)-12sqy/) delegate method. ### Linking handling customization The `BrazeDelegate` protocol can be used to customize the handling of URLs such as deep links, web URLs, and universal links. To set the delegate during Braze initialization, set a delegate object on the `Braze` instance. Braze will then call your delegate's implementation of `shouldOpenURL` before handling any URIs. When a push notification or in-app message uses **Open web URL inside mobile app**, Braze passes `context.useWebView == true` on [`Braze.URLContext`](https://braze-inc.github.io/braze-swift-sdk/documentation/brazekit/braze/urlcontext). When the message opens the URL in the system browser instead, `useWebView` is `false`. Inspect `context.useWebView` in `braze(_:shouldOpenURL:)` to branch your custom handling—for example, to open an in-app `WebViewController` only when the campaign requested in-app display. #### Universal links {#universal-links} Braze supports universal links in push notifications, in-app messages, and Content Cards. To enable universal link support, [`configuration.forwardUniversalLinks`](https://braze-inc.github.io/braze-swift-sdk/documentation/brazekit/braze/configuration-swift.class/forwarduniversallinks) must be set to `true`. When enabled, Braze will forward universal links to your app's `AppDelegate` via the [`application:continueUserActivity:restorationHandler:`](https://developer.apple.com/documentation/uikit/uiapplicationdelegate/1623072-application) method. Your application also needs to be set up to handle universal links. Refer to [Apple's documentation](https://developer.apple.com/documentation/xcode/supporting-universal-links-in-your-app) to ensure your application is configured correctly for universal links. **Warning:** Universal link forwarding requires access to the application entitlements. When running the application in a simulator, these entitlements are not directly available and universal links are not forwarded to the system handlers. To add support to simulator builds, you can add the application `.entitlements` file to the _Copy Bundle Resources_ build phase. See [`forwardUniversalLinks`](https://braze-inc.github.io/braze-swift-sdk/documentation/brazekit/braze/configuration-swift.class/forwarduniversallinks) documentation for more details. **Note:** The SDK does not query your domains' `apple-app-site-association` file. It performs the differentiation between universal links and regular URLs by looking at the domain name only. As a result, the SDK does not respect any exclusion rule defined in the `apple-app-site-association` per [Supporting associated domains](https://developer.apple.com/documentation/xcode/supporting-associated-domains). ## Examples ### BrazeDelegate Here's an example using `BrazeDelegate`. For more information, see [Braze Swift SDK reference](https://braze-inc.github.io/braze-swift-sdk/documentation/brazekit/brazedelegate). ```swift func braze(_ braze: Braze, shouldOpenURL context: Braze.URLContext) -> Bool { if context.url.host == "MY-DOMAIN.com" { // Custom handle link here return false } // Let Braze handle links otherwise return true } ``` ```objc - (BOOL)braze:(Braze *)braze shouldOpenURL:(BRZURLContext *)context { if ([[context.url.host lowercaseString] isEqualToString:@"MY-DOMAIN.com"]) { // Custom handle link here return NO; } // Let Braze handle links otherwise return YES; } ``` ## Prerequisites Before you can implement deep linking into your Flutter iOS app, configure your URL schemes in your `Info.plist` file. For details, refer to [Deep linking for iOS](https://www.braze.com/docs/pt-br/pt-br/developer_guide/push_notifications/deep_linking/?sdktab=swift#url-schemes). For Flutter Android, no additional native setup is required if you're handling deep links on the Dart layer. The minimal implementation shown in this article is sufficient for most Flutter apps. If you need advanced native-layer link handling (such as custom `IBrazeDeeplinkHandler` implementations), refer to [Deep linking for Android](https://www.braze.com/docs/pt-br/pt-br/developer_guide/push_notifications/deep_linking/?sdktab=android). ## Implementing deep linking ### Step 1: Set up Flutter's built-in handling 1. In your Xcode project, open your `Info.plist` file. 2. Add a new key-value pair. 3. Set the key to `FlutterDeepLinkingEnabled`. 4. Set the type to `Boolean`. 5. Set the value to `YES`. ![An example project's `Info.plist` file with the added key-value pair.](https://www.braze.com/docs/pt-br/pt-br/assets/img/flutter/flutter-ios-deep-link-info-plist.png?a14c27fd33268008de35220161f94242 "Xcode Project Info.plist File") 1. In your Android Studio project, open your `AndroidManifest.xml` file. 2. Locate `.MainActivity` in your `activity` tags. 3. Within the `activity` tag, add the following `meta-data` tag: ```xml ``` ### Step 2: Forward data to the Dart layer (optional) You can use native, first-party, or third-party link handling for complex use cases, such as sending a user to a specific location in your app, or calling a specific function. #### Example: Deep linking to an alert dialog **Note:** While the following example does not rely on additional packages, you can use a similar approach to implement native, first-party, or third-party packages, such as [`go_router`](https://pub.dev/packages/go_router). Additional Dart code may be required. First, a method channel is used in the native layer to forward the deep link's URL string data to the Dart layer. ```swift extension AppDelegate { // Delegate method for handling custom scheme links. override func application(_ app: UIApplication, open url: URL, options: [UIApplication.OpenURLOptionsKey : Any] = [:]) -> Bool { forwardURL(url) return true } // Delegate method for handling universal links. override func application(_ application: UIApplication, continue userActivity: NSUserActivity, restorationHandler: @escaping ([UIUserActivityRestoring]?) -> Void) -> Bool { guard userActivity.activityType == NSUserActivityTypeBrowsingWeb, let url = userActivity.webpageURL else { return false } forwardURL(url) return true } private func forwardURL(_ url: URL) { guard let controller: FlutterViewController = window?.rootViewController as? FlutterViewController else { return } let deepLinkChannel = FlutterMethodChannel(name: "deepLinkChannel", binaryMessenger: controller.binaryMessenger) deepLinkChannel.invokeMethod("receiveDeepLink", arguments: url.absoluteString) } } ``` ```kotlin class MainActivity : FlutterActivity() { override fun onCreate(savedInstanceState: Bundle?) { super.onCreate(savedInstanceState) handleDeepLink(intent) } override fun onNewIntent(intent: Intent) { super.onNewIntent(intent) handleDeepLink(intent) } private fun handleDeepLink(intent: Intent) { val binaryMessenger = flutterEngine?.dartExecutor?.binaryMessenger if (intent?.action == Intent.ACTION_VIEW && binaryMessenger != null) { MethodChannel(binaryMessenger, "deepLinkChannel") .invokeMethod("receivedDeepLink", intent?.data.toString()) } } } ``` Next, a callback function is used in the Dart layer to display an alert dialogue using the URL string data sent previously. ```dart MethodChannel('deepLinkChannel').setMethodCallHandler((call) async { deepLinkAlert(call.arguments, context); }); void deepLinkAlert(String link, BuildContext context) { showDialog( context: context, builder: (BuildContext context) { return AlertDialog( title: Text("Deep Link Alert"), content: Text("Opened with deep link: $link"), actions: [ TextButton( child: Text("Close"), onPressed: () { Navigator.of(context).pop(); }, ), ], ); }, ); } ``` ## Prerequisites Before you can use this feature, you'll need to [integrate the Cordova Braze SDK](https://www.braze.com/docs/pt-br/pt-br/developer_guide/sdk_integration/?sdktab=cordova). ## Enabling push deep linking By default, the Braze Cordova SDK doesn't automatically handle push deep linking from notifications. To enable push deep linking, add the following preferences to the `platform` element in your project's `config.xml` file. ```xml ``` ```xml ``` To customize back stack behavior when deep links are followed, you can also add these optional preferences: ```xml ``` For a full list of available push configuration options, see [Optional configurations](https://www.braze.com/docs/pt-br/pt-br/developer_guide/sdk_integration?sdktab=cordova#optional). # Guia de deep linking para iOS Source: /docs/pt-br/developer_guide/push_notifications/ios_deep_linking_guide/index.md # Guia de deep linking para iOS {#ios-deep-linking-guide} > Este guia ajuda você a escolher a estratégia de deep linking certa para seu app iOS, dependendo do canal de envio de mensagens que você está usando e se você usa um provedor de links de terceiros, como o Branch. Para detalhes de implementação, consulte [Deep linking](https://www.braze.com/docs/pt-br/pt-br/developer_guide/push_notifications/deep_linking/?sdktab=swift). Para solução de problemas, consulte [Solução de problemas de deep linking](https://www.braze.com/docs/pt-br/pt-br/developer_guide/push_notifications/deep_linking_troubleshooting/). ## Escolhendo um tipo de link {#choosing-a-link-type} Existem três maneiras de lidar com links de mensagens da Braze em seu app iOS. Cada uma funciona de maneira diferente e é adequada para diferentes canais e casos de uso. | Tipo de link | Exemplo | Ideal para | Abre sem o app instalado? | |---|---|---|---| | **Esquema personalizado** | `myapp://products/123` | Push, mensagens no app, Content Cards | Não — o link falha | | **Link universal** | `https://myapp.com/products/123` | E-mail, SMS, canais com rastreamento de cliques | Sim — volta para a web | | **Abrir URL da web dentro do app** | Qualquer URL `https://` | Exibir conteúdo da web em um WebView modal | N/A — exibe no WebView | {: .reset-td-br-1 .reset-td-br-2 .reset-td-br-3 .reset-td-br-4 aria-label="Choosing a link type" } ### Deep links com esquema personalizado {#custom-scheme-deep-links} Deep links com esquema personalizado (por exemplo, `myapp://products/123`) abrem seu app diretamente em uma tela específica. São a opção mais simples para canais em que os links não são modificados por terceiros. **Use deep links com esquema personalizado quando:** - Enviar notificações por push, mensagens no app ou Content Cards - Você não precisa que o link funcione se o app não estiver instalado - Você não precisa de rastreamento de cliques (encapsulamento de link por ESP de e-mail) **Não use deep links com esquema personalizado quando:** - Enviar e-mails — os ESPs encapsulam links para rastreamento de cliques, o que quebra esquemas personalizados - Você precisa que o link volte para uma página da web se o app não estiver instalado ### Links universais {#universal-links} Links universais (por exemplo, `https://myapp.com/products/123`) são URLs HTTPS padrão que o iOS pode encaminhar para o seu app em vez de abrir em um navegador. Eles exigem configuração no lado do servidor (um arquivo AASA) e configuração no lado do app (direito de Associated Domains). **Use links universais quando:** - Enviar e-mails. Seu ESP encapsula links para rastreamento de cliques, então os links devem ser HTTPS. - Enviar SMS ou outros canais em que os links são encapsulados ou encurtados. - Você precisa que o link volte para uma página da web quando o app não estiver instalado. - Você está usando um provedor de links de terceiros, como Branch ou AppsFlyer. **Não use links universais quando:** - Você só precisa de deep links de push, mensagens no app ou Content Cards. Os esquemas personalizados são mais simples. ### "Abrir URL da web dentro do app" {#open-web-url-inside-app} Esta opção abre uma página da web dentro de um WebView modal no seu app. É totalmente gerenciada pelo SDK da Braze usando `Braze.WebViewController` — você não precisa escrever nenhum código de tratamento de URL. **Use "Abrir URL da web dentro do app" quando:** - Você deseja exibir uma página da web (como uma promoção ou artigo) sem sair do seu app. - A URL é uma página web HTTPS padrão, não um deep link para uma tela específica do app. **Não use "Abrir URL da web dentro do app" quando:** - Você precisa navegar para uma visualização específica no seu app. Em vez disso, use um esquema personalizado ou um link universal. - A página da web requer autenticação ou possui cabeçalhos de Content Security Policy que bloqueiam a incorporação. ## O que você precisa para cada tipo de link {#what-you-need-for-each-link-type} ### Deep links com esquema personalizado | Requisito | Informações | |---|---| | Arquivo AASA | Não é necessário | | `Info.plist` | Registre seu esquema em `CFBundleURLTypes` e adicione-o a `LSApplicationQueriesSchemes` | | Método delegado do app | Implemente `application(_:open:options:)` para analisar a URL e navegar | | Configuração do SDK da Braze | Nenhuma — o SDK abre URLs de esquema personalizado por padrão | {: .reset-td-br-1 .reset-td-br-2 aria-label="Custom scheme deep links" } ### Links universais | Requisito | Informações | |---|---| | Arquivo AASA | Obrigatório — hospede em `https://yourdomain.com/.well-known/apple-app-site-association` | | Associated Domains | Adicione `applinks:yourdomain.com` no Xcode em **Signing & Capabilities** | | Método delegado do app | Implemente `application(_:continue:restorationHandler:)` para lidar com `NSUserActivity` | | Configuração do SDK da Braze | Defina `configuration.forwardUniversalLinks = true` | | BrazeDelegate (opcional) | Implemente `braze(_:shouldOpenURL:)` para roteamento personalizado (por exemplo, Branch) | {: .reset-td-br-1 .reset-td-br-2 aria-label="Universal links" } **Important:** Se você enviar e-mails pela Braze, seu ESP (SendGrid, SparkPost ou Amazon SES) encapsulará os links em um domínio de rastreamento de cliques. Você também deve hospedar o arquivo AASA no seu domínio de rastreamento de cliques, não apenas no seu domínio principal. Para a configuração completa, consulte [Links universais e App Links](https://www.braze.com/docs/pt-br/pt-br/user_guide/channels/email/customize/universal_links_and_app_links/). ### "Abrir URL da web dentro do app" | Requisito | Informações | |---|---| | Arquivo AASA | Não é necessário | | Método delegado do app | Não é necessário — o SDK lida com isso automaticamente | | Configuração do SDK da Braze | Nenhuma — selecione **Open Web URL Inside App** no criador de Campaign | {: .reset-td-br-1 .reset-td-br-2 aria-label=""Open Web URL Inside App"" } ## Quando você precisa de um arquivo AASA {#when-aasa} Um arquivo Apple App Site Association (AASA) só é necessário quando você usa **links universais**. Ele informa ao iOS quais URLs seu app pode processar. Você precisa de um arquivo AASA quando: - Você envia deep links em campanhas de e-mail (porque os ESPs encapsulam os links em URLs de rastreamento de cliques HTTPS). - Você envia deep links em campanhas de SMS (porque os links podem ser encurtados para URLs HTTPS). - Você usa Branch, AppsFlyer ou outro provedor de links (porque eles usam seus próprios domínios HTTPS). - Você usa links universais de push, mensagens no app ou Content Cards (menos comum, mas possível com `forwardUniversalLinks = true`). Você não precisa de um arquivo AASA quando: - Você só usa deep links com esquema personalizado (por exemplo, `myapp://`) de push, mensagens no app ou Content Cards. - Você usa a opção **Open Web URL Inside App**. Para instruções de configuração do AASA, consulte [Links universais e App Links](https://www.braze.com/docs/pt-br/pt-br/user_guide/message_building_by_channel/email/universal_links/#setting-up-universal-links-and-app-links). ## Quando você precisa de código no app para lidar com links {#when-app-code} O método delegado que você implementa depende do tipo de link que está usando: | Método delegado | Processa | Quando implementar | |---|---|---| | `application(_:open:options:)` | Deep links com esquema personalizado (`myapp://`) | Você usa deep links com esquema personalizado de qualquer canal | | `application(_:continue:restorationHandler:)` | Links universais (`https://`) | Você usa links universais de e-mail, SMS ou com `forwardUniversalLinks = true` | | `BrazeDelegate.braze(_:shouldOpenURL:)` | Todas as URLs abertas pelo SDK | Você precisa de lógica de roteamento personalizada (por exemplo, Branch, tratamento condicional, análise de dados) | {: .reset-td-br-1 .reset-td-br-2 .reset-td-br-3 aria-label="When you need app code to handle links #when-app-code" } **Tip:** Se você usar um provedor de links de terceiros, como o Branch, implemente `BrazeDelegate.braze(_:shouldOpenURL:)` para interceptar URLs e encaminhá-las para o SDK do provedor. Consulte [Branch para deep linking](https://www.braze.com/docs/pt-br/pt-br/partners/message_orchestration/deeplinking/branch_for_deeplinking/) para um exemplo completo. ## Usando o Branch com a Braze {#branch} Se você usar o [Branch](https://www.braze.com/docs/pt-br/pt-br/partners/message_orchestration/deeplinking/branch_for_deeplinking/) como seu provedor de links, sua configuração exigirá algumas etapas adicionais além da configuração padrão de link universal: 1. **SDK do Branch**: Integre o SDK do Branch seguindo a [documentação do Branch](https://help.branch.io/developers-hub/docs/native-sdks-overview). 2. **Associated Domains**: Adicione seu domínio do Branch (por exemplo, `applinks:yourapp.app.link`) no Xcode em **Signing & Capabilities**. 3. **BrazeDelegate**: Implemente `braze(_:shouldOpenURL:)` para encaminhar os links do Branch para o SDK do Branch, em vez de permitir que a Braze os processe diretamente. 4. **Encaminhar links universais**: Defina `configuration.forwardUniversalLinks = true` na configuração do SDK da Braze. Para detalhes de implementação e orientações sobre depuração, consulte [Branch para deep linking](https://www.braze.com/docs/pt-br/pt-br/partners/message_orchestration/deeplinking/branch_for_deeplinking/). # Solução de problemas de deep linking Source: /docs/pt-br/developer_guide/push_notifications/deep_linking_troubleshooting/index.md # Solução de problemas de deep linking {#deep-linking-troubleshooting} > Esta página cobre problemas comuns de deep linking no iOS e como diagnosticá-los. Para ajuda na escolha do tipo de link certo, consulte o [guia de deep linking para iOS](https://www.braze.com/docs/pt-br/pt-br/developer_guide/push_notifications/ios_deep_linking_guide/). Para detalhes de implementação, consulte [Deep linking](https://www.braze.com/docs/pt-br/pt-br/developer_guide/push_notifications/deep_linking/?sdktab=swift). ## O deep link de esquema personalizado não abre a visualização correta {#custom-scheme-deep-link-doesnt-open-the-correct-view} Se um deep link de esquema personalizado (por exemplo, `myapp://products/123`) abrir seu app, mas não navegar para a tela pretendida: 1. **Verifique se o esquema está registrado.** No Xcode, verifique se seu esquema está listado em `CFBundleURLTypes` no `Info.plist`. 2. **Verifique seu manipulador.** Defina um ponto de interrupção em `application(_:open:options:)` para confirmar se está sendo chamado e inspecione o parâmetro `url`. 3. **Teste o link de forma independente.** Execute o seguinte comando no Terminal para testar o deep link fora da Braze: ```bash xcrun simctl openurl booted "myapp://products/123" ``` Se o link não funcionar aqui, o problema está no tratamento de URL do seu app — não na Braze. 4. **Verifique o formato da URL.** Verifique se a URL na sua Campaign corresponde ao que seu manipulador espera. Erros comuns incluem componentes de caminho ausentes ou capitalização incorreta. ## O link universal abre no Safari em vez do app {#universal-link-opens-in-safari-instead-of-the-app} Se um link universal (por exemplo, `https://myapp.com/products/123`) abrir no Safari em vez do seu app: ### Verifique a permissão de Associated Domains {#verify-the-associated-domains-entitlement} No Xcode, acesse o alvo do seu app > **Signing & Capabilities** e verifique se `applinks:yourdomain.com` está listado em **Associated Domains**. ### Valide o arquivo AASA {#validate-the-aasa-file} Seu arquivo Apple App Site Association (AASA) deve estar hospedado em um destes locais: - `https://yourdomain.com/.well-known/apple-app-site-association` - `https://yourdomain.com/apple-app-site-association` Verifique o seguinte: - O arquivo é servido via HTTPS com um certificado válido. - O `Content-Type` é `application/json`. - O tamanho do arquivo é inferior a 128 KB. - O `appID` corresponde ao seu Team ID e Bundle ID (por exemplo, `ABCDE12345.com.example.myapp`). - O array `paths` ou `components` inclui os padrões de URL que você espera. Você pode validar seu AASA usando a [ferramenta de validação de busca da Apple](https://search.developer.apple.com/appsearch-validation-tool/) ou executando: ```bash swcutil dl -d yourdomain.com ``` ### Verifique o `AppDelegate` {#check-the-appdelegate} Verifique se `application(_:continue:restorationHandler:)` está implementado no seu `AppDelegate` e lida com o `NSUserActivity` corretamente: ```swift func application(_ application: UIApplication, continue userActivity: NSUserActivity, restorationHandler: @escaping ([UIUserActivityRestoring]?) -> Void) -> Bool { guard userActivity.activityType == NSUserActivityTypeBrowsingWeb, let url = userActivity.webpageURL else { return false } // Handle the URL return true } ``` ### Verifique a configuração do SDK da Braze {#verify-braze-sdk-configuration} Se você estiver usando links universais de notificações por push entregues pela Braze, mensagens no app ou Content Cards, confirme que `forwardUniversalLinks` está ativado: ```swift let configuration = Braze.Configuration(apiKey: "", endpoint: "") configuration.forwardUniversalLinks = true ``` **Note:** O encaminhamento de links universais requer acesso aos direitos do aplicativo. Ao executar em um simulador, esses direitos não estão disponíveis diretamente. Para testar em um simulador, adicione o arquivo `.entitlements` à fase de build **Copy Bundle Resources**. ### Verifique o problema do toque longo {#check-for-the-long-press-issue} Se você tocar e segurar um link universal e selecionar **Open**, o iOS pode "quebrar" a associação do link universal para aquele domínio. Esse é um comportamento conhecido do iOS. Para redefinir, toque e segure o link novamente e selecione **Open in [App Name]**. ## O deep link do e-mail não abre o app {#deep-link-from-email-doesnt-open-the-app} Os links de e-mail passam pelo sistema de rastreamento de cliques do seu ESP, que envolve os links em um domínio de rastreamento (por exemplo, `https://click.yourdomain.com/...`). Para que os links universais funcionem a partir do e-mail, você deve configurar o arquivo AASA no seu domínio de rastreamento de cliques — não apenas no seu domínio principal. ### Verifique o AASA do domínio de rastreamento de cliques {#verify-click-tracking-domain-aasa} 1. Identifique seu domínio de rastreamento de cliques nas configurações do seu ESP (SendGrid, SparkPost ou Amazon SES). 2. Hospede o arquivo AASA em `https://your-click-tracking-domain/.well-known/apple-app-site-association`. 3. Certifique-se de que o arquivo AASA no domínio de rastreamento de cliques inclua o mesmo `appID` e padrões de caminho válidos. Para instruções de configuração específicas do ESP, consulte [Links universais e App Links](https://www.braze.com/docs/pt-br/pt-br/user_guide/channels/email/customize/universal_links_and_app_links/). ### Verifique a cadeia de redirecionamento {#check-the-redirect-chain} Alguns ESPs realizam um redirecionamento da URL de rastreamento de cliques para sua URL final. Links universais só funcionam se o iOS reconhecer o domínio *inicial* (o domínio de rastreamento de cliques) como associado ao seu app. Se o redirecionamento contornar a verificação do AASA, o link será aberto no Safari. Para testar: 1. Envie um e-mail de teste para você mesmo. 2. Toque e segure o link e inspecione a URL — essa é a URL de rastreamento de cliques. 3. Verifique se esse domínio possui um arquivo AASA válido. ## O deep link funciona a partir de push, mas não a partir de mensagens no app (ou vice-versa) {#deep-link-works-from-push-but-not-from-in-app-messages-or-vice-versa} ### Verifique o BrazeDelegate {#check-the-brazedelegate} Se você implementar `BrazeDelegate.braze(_:shouldOpenURL:)`, verifique se ele lida com links de forma consistente entre os canais. O parâmetro `context` inclui o canal de origem. Procure lógica condicional que possa filtrar acidentalmente links de canais específicos. ### Ative o registro detalhado {#enable-verbose-logging} [Ative o registro detalhado](https://www.braze.com/docs/pt-br/pt-br/developer_guide/sdk_integration/verbose_logging/) e reproduza o problema. Procure a entrada de registro `Opening`: ``` Opening '': - channel: - useWebView: - isUniversalLink: ``` Compare a saída do registro para o canal que funciona vs. o canal que não funciona. Diferenças em `useWebView` ou `isUniversalLink` indicam como o SDK está interpretando o link de forma diferente. ### Verifique se há delegates de exibição personalizados {#check-for-custom-display-delegates} Se você usar um delegate de exibição de mensagem no app personalizado ou um manipulador de clique de Content Card personalizado, verifique se ele passa corretamente os eventos de link para o SDK da Braze para tratamento. ## "Open Web URL Inside App" mostra uma página em branco ou quebrada {#open-web-url-inside-app-shows-a-blank-or-broken-page} Se selecionar **Open Web URL Inside App** resultar em uma WebView em branco ou quebrada: 1. **Verifique se a URL usa HTTPS.** A WebView do SDK requer URLs compatíveis com ATS. Links HTTP falham silenciosamente. 2. **Verifique os cabeçalhos de Content Security Policy.** Se a página da web de destino definir `X-Frame-Options: DENY` ou um `Content-Security-Policy` restritivo, isso bloqueia a renderização em uma WebView. 3. **Verifique se há redirecionamentos para esquemas personalizados.** Se a página da web redirecionar para um esquema personalizado (por exemplo, `myapp://`), a WebView não consegue lidar com isso. 4. **Teste a URL no Safari.** Se a página não carregar no Safari no dispositivo, ela também não carregará na WebView. ## Solução de problemas do Branch com a Braze {#branch} Se você usar o [Branch](https://www.braze.com/docs/pt-br/pt-br/partners/message_orchestration/deeplinking/branch_for_deeplinking/) como seu provedor de links: ### Verifique se o BrazeDelegate encaminha para o Branch {#verify-the-brazedelegate-routes-to-branch} Seu `BrazeDelegate` deve interceptar links do Branch e passá-los para o SDK do Branch. Verifique o seguinte: ```swift func braze(_ braze: Braze, shouldOpenURL context: Braze.URLContext) -> Bool { if let host = context.url.host, host.contains("app.link") { // Route to Branch SDK Branch.getInstance.handleDeepLink(context.url) return false } // Let Braze handle other links return true } ``` Se `shouldOpenURL` retornar `true` para links do Branch, a Braze os manipula diretamente em vez de encaminhá-los para o Branch. ### Verifique o domínio do link do Branch {#check-branch-link-domain} Verifique se o domínio do Branch no seu `BrazeDelegate` corresponde ao seu domínio real do link do Branch. O Branch usa vários formatos de domínio: - `yourapp.app.link` (padrão) - `yourapp-alternate.app.link` (alternativo) - Domínios personalizados (se configurados no dashboard do Branch) ### Ative o registro de ambos os SDKs {#enable-both-sdks-logging} Para diagnosticar onde o link quebra na cadeia: 1. Ative o [registro detalhado da Braze](https://www.braze.com/docs/pt-br/pt-br/developer_guide/sdk_integration/verbose_logging/) — procure entradas `Opening '':` para verificar se o SDK recebeu o link. 2. Ative o [modo de teste do Branch](https://help.branch.io/developers-hub/docs/ios-basic-integration#test-deep-linking) — verifique o dashboard do Branch para eventos de clique em links. 1. Ative o [registro detalhado da Braze](https://www.braze.com/docs/pt-br/pt-br/developer_guide/sdk_integration/verbose_logging/). Procure entradas `Opening '':` para verificar se o SDK recebeu o link. 2. Ative o [modo de teste do Branch](https://help.branch.io/developers-hub/docs/ios-basic-integration#test-deep-linking). Verifique o dashboard do Branch para eventos de clique em links. 3. Se a Braze registrar o link, mas o Branch não detectar um clique, a lógica de roteamento do `BrazeDelegate` é provavelmente o problema. ### Verifique a configuração do dashboard do Branch {#check-branch-dashboard-configuration} No dashboard do Branch, verifique: - O **Bundle ID** e o **Team ID** do seu app correspondem ao seu projeto Xcode. - Seus **Associated Domains** incluem o domínio do link do Branch. - Seu arquivo AASA do Branch é válido (o Branch hospeda isso automaticamente em domínios `app.link`). ### Teste os links do Branch de forma independente {#test-branch-links-independently} Teste o link do Branch fora da Braze para isolar o problema: 1. Abra o link do Branch no Safari no seu dispositivo. Se não abrir o app, o problema está na sua configuração do Branch ou AASA — não na Braze. 2. Cole o link do Branch no app Notas e toque nele. Links universais funcionam de forma mais confiável a partir do Notas do que da barra de endereços do Safari. ## Dicas gerais de depuração {#general-debugging-tips} ### Use o registro detalhado {#use-verbose-logging} [Ative o registro detalhado](https://www.braze.com/docs/pt-br/pt-br/developer_guide/sdk_integration/verbose_logging/) para ver exatamente como o SDK processa os links. Entradas-chave a serem observadas: | Entrada de registro | O que significa | |---|---| | `Opening '': - channel: notification` | O SDK está processando um link de uma notificação por push | | `Opening '': - channel: inAppMessage` | O SDK está processando um link de uma mensagem no app | | `Opening '': - channel: contentCard` | O SDK está processando um link de um Content Card | | `useWebView: true` | O SDK abre a URL na WebView do app | | `isUniversalLink: true` | O SDK identificou a URL como um link universal | {: .reset-td-br-1 .reset-td-br-2 aria-label="Usar registro detalhado" } Para mais detalhes sobre como ler esses registros, consulte [Lendo registros detalhados](https://www.braze.com/docs/pt-br/pt-br/developer_guide/sdk_integration/verbose_logging/). ### Teste links em isolamento {#test-links-in-isolation} Antes de testar pela Braze, verifique se seu deep link ou link universal funciona por conta própria: - **Esquema personalizado**: Execute `xcrun simctl openurl booted "myapp://path"` no Terminal. - **Link universal**: Cole a URL no app Notas em um dispositivo físico e toque nela. Não teste a partir da barra de endereços do Safari, pois o iOS trata URLs digitadas de forma diferente de links tocados. - **Link do Branch**: Abra o link do Branch a partir do app Notas em um dispositivo. ### Teste em um dispositivo físico {#test-on-a-physical-device} Links universais têm suporte limitado no simulador iOS. Sempre teste em um dispositivo físico para resultados precisos. Se você precisar testar em um simulador, adicione o arquivo `.entitlements` à fase de build **Copy Bundle Resources**. # Configure notificações por push silenciosas para o SDK Braze Source: /docs/pt-br/developer_guide/push_notifications/silent/index.md # Notificações por push silenciosas > Aprenda como configurar notificações por push silenciosas para o SDK Braze. ## Prerequisites Before you can use this feature, you'll need to [integrate the Android Braze SDK](https://www.braze.com/docs/pt-br/pt-br/developer_guide/sdk_integration/?sdktab=android). You'll also need to [set up push notifications](https://www.braze.com/docs/pt-br/pt-br/developer_guide/push_notifications/?sdktab=android). ## Setting up silent push notifications Silent notifications are available through the Braze [Messaging API](https://www.braze.com/docs/pt-br/pt-br/api/endpoints/messaging/). To take advantage of them, you need to set the `send_to_sync` flag to `true` within the [Android push object](https://www.braze.com/docs/pt-br/pt-br/api/objects_filters/messaging/android_object/) and ensure there are no `title` or `alert` fields set as it will cause errors when used alongside `send_to_sync`—however, you can include data `extras` within the object. ## Prerequisites Before you can use this feature, you'll need to [integrate the Swift Braze SDK](https://www.braze.com/docs/pt-br/pt-br/developer_guide/sdk_integration/?sdktab=swift). You'll also need to [set up push notifications](https://www.braze.com/docs/pt-br/pt-br/developer_guide/push_notifications/?sdktab=swift). ## iOS limitations The iOS operating system may gate notifications for some features. Note that if you are experiencing difficulties with these features, the iOS's silent notifications gate might be the cause. For more details, refer to Apple's [instance method](https://developer.apple.com/documentation/uikit/uiapplicationdelegate/1623013-application) and [unreceived notifications](https://developer.apple.com/library/content/technotes/tn2265/_index.html#//apple_ref/doc/uid/DTS40010376-CH1-TNTAG23) documentation. ## Setting up silent push notifications To use silent push notifications to trigger background work, you must configure your app to receive notifications even when it is in the background. To do this, add the Background Modes capability using the **Signing & Capabilities** pane to the main app target in Xcode. Select the **Remote notifications** checkbox. ![Xcode showing the "remote notifications" mode checkbox under "capabilities".](https://www.braze.com/docs/pt-br/pt-br/assets/img_archive/background_mode.png?15bb65e9a98f4b01af0c73c3917d6950 "background mode enabled") Even with the remote notifications background mode enabled, the system will not launch your app into the background if the user has force-quit the application. The user must explicitly launch the application or reboot the device before the app can be automatically launched into the background by the system. For more information, refer to [pushing background updates](https://developer.apple.com/documentation/usernotifications/setting_up_a_remote_notification_server/pushing_background_updates_to_your_app) and the `application:didReceiveRemoteNotification:fetchCompletionHandler:` [documentation](https://developer.apple.com/library/ios/documentation/UIKit/Reference/UIApplicationDelegate_Protocol/index.html#//apple_ref/occ/intfm/UIApplicationDelegate/application:didReceiveRemoteNotification:fetchCompletionHandler:). ## Sending silent push notifications To send a silent push notification, set the `content-available` flag to `1` in a push notification payload. **Note:** What Apple calls a remote notification is just a normal push notification with the `content-available` flag set. The `content-available` flag can be set in the Braze dashboard as well as within our [Apple push object](https://www.braze.com/docs/pt-br/pt-br/api/objects_filters/messaging/apple_object/) in the [messaging API](https://www.braze.com/docs/pt-br/pt-br/api/endpoints/messaging/). **Warning:** Attaching both a title and body with `content-available=1` is not recommended because it can lead to undefined behavior. To ensure that a notification is truly silent, exclude both the title and body when setting the `content-available` flag to `1.` For further details, refer to the official [Apple documentation on background updates](https://developer.apple.com/documentation/usernotifications/setting_up_a_remote_notification_server/pushing_background_updates_to_your_app). ![The Braze dashboard showing the "content-available" checkbox found in the "settings" tab of the push composer.](https://www.braze.com/docs/pt-br/pt-br/assets/img_archive/remote_notification.png?7c9ef06cb8e9c148d37019f5e01d0ce6 "content available") When sending a silent push notification, you might also want to include some data in the notification payload, so your application can reference the event. This could save you a few networking requests and increase the responsiveness of your app. ## Ignoring internal push notifications Braze uses silent push notifications to internally handle certain advanced features, such as uninstall tracking. If your app takes automatic actions on application launches or background pushes, consider gating that activity so it's not triggered by any internal push notifications. For example, if you have logic that calls your servers for new content upon every background push or application launch, you may want to prevent triggering Braze’s internal pushes to avoid unnecessary network traffic. Because Braze sends certain kinds of internal pushes to all users at approximately the same time, significant server load may occur if on-launch network calls from internal pushes are not gated. ### Step 1: Check your app for automatic actions Check your application for automatic actions in the following places and update your code to ignore Braze’s internal pushes: 1. **Push Receivers.** Background push notifications will call `application:didReceiveRemoteNotification:fetchCompletionHandler:` on the `UIApplicationDelegate`. 2. **Application Delegate.** Background pushes can launch [suspended](https://developer.apple.com/documentation/uikit/app_and_environment/managing_your_app_s_life_cycle) apps into the background, triggering the `application:willFinishLaunchingWithOptions:` and `application:didFinishLaunchingWithOptions:` methods on your `UIApplicationDelegate`. Check the `launchOptions` of these methods to determine if the application has been launched from a background push. ### Step 2: Use the internal push utility method You can use the static utility method in `Braze.Notifications` to check if your app has received or was launched by a Braze internal push. [`Braze.Notifications.isInternalNotification(_:)`](https://braze-inc.github.io/braze-swift-sdk/documentation/brazekit/braze/notifications-swift.class/isinternalnotification(_:)) returns `true` for all Braze internal push notifications, which include uninstall tracking and [Feature flags](https://www.braze.com/docs/pt-br/pt-br/user_guide/messaging/feature_flags/) sync notifications. For example: ```swift func application(_ application: UIApplication, didReceiveRemoteNotification userInfo: [AnyHashable : Any], fetchCompletionHandler completionHandler: @escaping (UIBackgroundFetchResult) -> Void) { if (!Braze.Notifications.isInternalNotification(userInfo)) { // Gated logic here (for example pinging server for content) } } ``` ```objc - (void)application:(UIApplication *)application didReceiveRemoteNotification:(NSDictionary *)userInfo fetchCompletionHandler:(void (^)(UIBackgroundFetchResult result))completionHandler { if (![BRZNotifications isInternalNotification:userInfo]) { // Gated logic here (for example pinging server for content) } } ``` ## Prerequisites Before you can use this feature, you'll need to [integrate the Android Braze SDK](https://www.braze.com/docs/pt-br/pt-br/developer_guide/sdk_integration/?sdktab=android). You'll also need to [set up push notifications](https://www.braze.com/docs/pt-br/pt-br/developer_guide/push_notifications/?sdktab=android). ## Setting up silent push notifications Silent notifications are available through the Braze [Messaging API](https://www.braze.com/docs/pt-br/pt-br/api/endpoints/messaging/). To take advantage of them, you need to set the `send_to_sync` flag to `true` within the [Android push object](https://www.braze.com/docs/pt-br/pt-br/api/objects_filters/messaging/android_object/) and ensure there are no `title` or `alert` fields set as it will cause errors when used alongside `send_to_sync`—however, you can include data `extras` within the object. # Configure notificações por push ricas para o SDK Braze Source: /docs/pt-br/developer_guide/push_notifications/rich/index.md # Notificações de Rich push > Aprenda como configurar notificações por push ricas para o SDK Braze. ## Prerequisites Before you can use this feature, you'll need to [integrate the Swift Braze SDK](https://www.braze.com/docs/pt-br/pt-br/developer_guide/sdk_integration/?sdktab=swift). You'll also need to [set up push notifications](https://www.braze.com/docs/pt-br/pt-br/developer_guide/push_notifications/?sdktab=swift). ## Setting up rich push notifications ### Step 1: Creating a service extension To create a [notification service extension](https://developer.apple.com/reference/usernotifications/unnotificationserviceextension), navigate to **File > New > Target** in Xcode and select **Notification Service Extension**. ![](https://www.braze.com/docs/pt-br/pt-br/assets/img_archive/ios10_se_at.png?ad077697c9a4c7c7bc3ca07a6405c05d){: style="max-width:90%"} Ensure that **Embed In Application** is set to embed the extension in your application. ### Step 2: Setting up the notification service extension A notification service extension is its own binary that is bundled with your app. It must be set up in the [Apple Developer Portal](https://developer.apple.com) with its own app ID and provisioning profile. The notification service extension's bundle ID must be distinct from your main app target's bundle ID. For example, if your app's bundle ID is `com.company.appname`, you can use `com.company.appname.AppNameServiceExtension` for your service extension. ### Step 3: Adding an App Group In Xcode, add the App Groups capability from the **Signing & Capabilities** pane to your main app target as well as the Notification Service Extension target. Then, click the **+** button. Use your app's bundle ID to create the app group. For example, if your app's bundle ID is `com.company.appname`, you can name your app group `group.com.company.appname.xyz`. **Important:** App Groups in this context refer to Apple's [App Groups Entitlement](https://developer.apple.com/documentation/bundleresources/entitlements/com_apple_security_application-groups) and not your Braze workspace (previously app group) ID. You need a shared App Group so your main app and the Notification Service Extension can access shared data. If you do not add your app to an app group, your app may fail to populate certain fields from the push payload and will not work fully as expected. ### Step 4: Integrating rich push notifications For a step-by-step guide on integrating rich push notifications with `BrazeNotificationService`, refer to our [tutorial](https://braze-inc.github.io/braze-swift-sdk/tutorials/braze/b2-rich-push-notifications). To see a sample, refer to the usage in [`NotificationService`](https://github.com/braze-inc/braze-swift-sdk/blob/main/Examples/Swift/Sources/PushNotificationsServiceExtension/NotificationService.swift) of our Examples app. #### Adding the rich push framework to your app After following the [Swift Package Manager integration guide](https://www.braze.com/docs/pt-br/pt-br/developer_guide/platform_integration_guides/swift/sdk_integration/?tab=swift%20package%20manager/), add `BrazeNotificationService` to your `Notification Service Extension` by doing the following: 1. In Xcode, under frameworks and libraries, select the add icon to add a framework.

![The plus icon is located under frameworks and libraries in Xcode.](https://www.braze.com/docs/pt-br/pt-br/assets/img_archive/rich_notification.png?aacc2bc0878ec1e3bf74e346f2cd7132)

2. Select the "BrazeNotificationService" framework.

![The "BrazeNotificationService framework can be selected in the modal that opens.](https://www.braze.com/docs/pt-br/pt-br/assets/img_archive/rich_notification2.png?13b077cd5a0a9723eff10fc48a6bc70c) Add the following to your Podfile: ```ruby target 'YourAppTarget' do pod 'BrazeKit' pod 'BrazeUI' pod 'BrazeLocation' end target 'YourNotificationServiceExtensionTarget' do pod 'BrazeNotificationService' end # Only include the below if you want to also integrate Push Stories target 'YourNotificationContentExtensionTarget' do pod 'BrazePushStory' end ``` **Note:** For instructions to implement Push Stories, see the [documentation](https://www.braze.com/docs/pt-br/pt-br/developer_guide/platform_integration_guides/swift/push_notifications/push_story/?tab=swift%20package%20manager). After updating the Podfile, navigate to the directory of your Xcode app project within your terminal and run `pod install`. To add `BrazeNotificationService.xcframework` to your `Notification Service Extension`, see [Manual integration](https://www.braze.com/docs/pt-br/pt-br/developer_guide/platform_integration_guides/swift/sdk_integration?tab=manual/). ![](https://www.braze.com/docs/pt-br/pt-br/assets/img/swift/rich_push/manual1.png?43f3a21a35ff7bd8ba2e787947a860b3) #### Using your own UNNotificationServiceExtension If you need to use your own UNNotificationServiceExtension, you can instead call [`brazeHandle`](https://braze-inc.github.io/braze-swift-sdk/documentation/brazenotificationservice/brazehandle(request:contenthandler:)) in your `didReceive` method. ```swift import BrazeNotificationService import UserNotifications class NotificationService: UNNotificationServiceExtension { override func didReceive( _ request: UNNotificationRequest, withContentHandler contentHandler: @escaping (UNNotificationContent) -> Void ) { if brazeHandle(request: request, contentHandler: contentHandler) { return } // Custom handling here contentHandler(request.content) } } ``` ### Step 5: Configuring the App Group in Braze Before initializing Braze, assign the name of your app group to your Braze configuration's [`push.appGroup`](https://braze-inc.github.io/braze-swift-sdk/documentation/brazekit/braze/configuration-swift.class/push-swift.class/appgroup) property. ```swift let configuration = Braze.Configuration(apiKey: "", endpoint: "") configuration.push.appGroup = "REPLACE_WITH_APPGROUP" let braze = Braze(configuration: configuration) ``` ### Step 6: Creating a rich notification in your dashboard Your marketing team can also create rich notifications from the dashboard. Create a push notification through the push composer and attach an image or GIF, or provide a URL that hosts an image, GIF, or video. Note that assets are downloaded on the receipt of push notifications, so you should plan for large, synchronous spikes in requests if you are hosting your content. ## Prerequisites Before you can use this feature, you'll need to [integrate the Cordova Braze SDK](https://www.braze.com/docs/pt-br/pt-br/developer_guide/sdk_integration/?sdktab=cordova). You'll also need to [set up push notifications](https://www.braze.com/docs/pt-br/pt-br/developer_guide/push_notifications/?sdktab=cordova). ## Setting up rich push notifications ### Step 1: Create a notification service extension In your Xcode project, create a notification service extension. For a full walkthrough, see [iOS Rich Push Notifications Tutorial](https://braze-inc.github.io/braze-swift-sdk/tutorials/braze/b2-rich-push-notifications). ### Step 2: Add a new target Open your Podfile and add `BrazeNotificationService` to the notification service extension target [you just created](#cordova_step-1-create-a-notification-service-extension). If `BrazeNotificationService` is already added to a target, remove it before continuing. To avoid duplicate symbol errors, use static linking. ```ruby target 'NOTIFICATION_SERVICE_EXTENSION' do use_frameworks! :linkage => :static pod 'BrazeNotificationService' end ``` Replace `NOTIFICATION_SERVICE_EXTENSION` with the name of your notification service extension. Your Podfile should be similar to the following: ```ruby target 'MyAppRichNotificationService' do use_frameworks! :linkage => :static pod 'BrazeNotificationService' end ``` ### Step 3: Reinstall your CocoaPods dependencies In the terminal, go to your project's iOS directory and reinstall your CocoaPod dependencies. ```bash cd PATH_TO_PROJECT/platform/ios pod install ``` ## Prerequisites Before you can use this feature, you'll need to [integrate the React Native Braze SDK](https://www.braze.com/docs/pt-br/pt-br/developer_guide/sdk_integration/?sdktab=react%20native). You'll also need to [set up push notifications](https://www.braze.com/docs/pt-br/pt-br/developer_guide/push_notifications/?sdktab=react%20native). ## Using Expo to enable rich push notifications For the React Native SDK, **rich push notifications are available for Android by default**. To enable rich push notifications on iOS using Expo, configure the `enableBrazeIosRichPush` property to `true` in your `expo.plugins` object in `app.json`: ```json { "expo": { "plugins": [ [ "@braze/expo-plugin", { ... "enableBrazeIosRichPush": true } ] ] } } ``` Lastly, add the bundle identifier for this app extension to your project's credentials configuration: `.BrazeExpoRichPush`. For further details on this process, refer to [Using app extensions with Expo Application Services](https://www.braze.com/docs/pt-br/pt-br/developer_guide/push_notifications/?sdktab=react%20native#reactnative_app-extensions). # Configure histórias de push para o SDK do Braze Source: /docs/pt-br/developer_guide/push_notifications/push_stories/index.md # Stories por push > Aprenda como configurar histórias de push para o SDK do Braze. ## Prerequisites Before you can use this feature, you'll need to [integrate the Swift Braze SDK](https://www.braze.com/docs/pt-br/pt-br/developer_guide/sdk_integration/?sdktab=swift). You'll also need to [set up push notifications](https://www.braze.com/docs/pt-br/pt-br/developer_guide/push_notifications/?sdktab=swift), which includes implementing the `UNNotification` framework. The following minimum SDK version is required to receive Push Stories:

Swift: 5.0.0+

## Setting up Push Stories ### Step 1: Adding the Notification Content Extension target {#notification-content-extension} In your app project, go to menu **File > New > Target** and add a new `Notification Content Extension` target and activate it. ![](https://www.braze.com/docs/pt-br/pt-br/assets/img/swift/push_story/add_content_extension.png?ad9e5d8cc83d88d9e26dbd2c4c8dba67) Xcode should generate a new target for you and create files automatically for you including: - `NotificationViewController.swift` - `MainInterface.storyboard` ### Step 2: Enable capabilities {#enable-capabilities} In Xcode, add the Background Modes capability using the **Signing & Capabilities** pane to the main app target. Select both the **Background fetch** and **Remote notifications** checkboxes. ![](https://www.braze.com/docs/pt-br/pt-br/assets/img/swift/push_story/enable_background_mode.png?37d0c9c4c59fb04aa930729a5539ed59) #### Adding an App Group Additionally, from the **Signing & Capabilities** pane in Xcode, add the App Groups capability to your main app target as well as the Notification Content Extension targets. Then, click the **+** button. Use your app's bundle ID to create the app group. For example, if your app's bundle ID is `com.company.appname`, you can name your app group `group.com.company.appname.xyz`. **Important:** App Groups in this context refer to Apple's [App Groups Entitlement](https://developer.apple.com/documentation/bundleresources/entitlements/com_apple_security_application-groups) and not your Braze workspace (previously app group) ID. If you do not add your app to an App Group, your app may fail to populate certain fields from the push payload and will not work fully as expected. ### Step 3: Adding the Push Story framework to your app {#enable-capabilities} After following the [Swift Package Manager integration guide](https://www.braze.com/docs/pt-br/pt-br/developer_guide/platform_integration_guides/swift/sdk_integration/?tab=swift%20package%20manager/), add `BrazePushStory` to your `Notification Content Extension`: ![In Xcode, under frameworks and libraries, select the "+" icon to add a framework.](https://www.braze.com/docs/pt-br/pt-br/assets/img/swift/push_story/spm1.png?00b81a1ac272e7247a67cd7c176a79f8) ![](https://www.braze.com/docs/pt-br/pt-br/assets/img/swift/push_story/spm2.png?9df11322d50bd385f7151ba062c0319c) Add the following line to your Podfile: ```ruby target 'YourAppTarget' do pod 'BrazeKit' pod 'BrazeUI' pod 'BrazeLocation' end target 'YourNotificationContentExtensionTarget' do pod 'BrazePushStory' end # Only include the below if you want to also integrate Rich Push target 'YourNotificationServiceExtensionTarget' do pod 'BrazeNotificationService' end ``` **Note:** For instructions to implement Rich Push, see [Rich notifications](https://www.braze.com/docs/pt-br/pt-br/developer_guide/platform_integration_guides/swift/push_notifications/customization/rich_notifications/?tab=swift%20package%20manager). After updating the Podfile, navigate to the directory of your Xcode app project within your terminal and run `pod install`. Download the latest `BrazePushStory.zip` from the [GitHub release page](https://github.com/braze-inc/braze-swift-sdk/releases), extract it, and add the `BrazePushStory.xcframework` to your project's `Notification Content Extension`. ![](https://www.braze.com/docs/pt-br/pt-br/assets/img/swift/push_story/manual1.png?cdc5b6905a824611c983facc8b541026) **Important:** Make sure that **Do Not Embed** is selected for **BrazePushStory.xcframework** under the **Embed** column. ### Step 4: Updating your notification view controller {#enable-capabilities} In `NotificationViewController.swift`, add the following line to import the header files: ```swift import BrazePushStory ``` Next, replace the default implementation by inheriting [`BrazePushStory.NotificationViewController`](https://braze-inc.github.io/braze-swift-sdk/documentation/brazepushstory/notificationviewcontroller/): ```swift class NotificationViewController: BrazePushStory.NotificationViewController {} ``` #### Custom handling push story events If you want to implement your own custom logic to handle push story notification events, inherit `BrazePushStory.NotificationViewController` as above and override the [`didReceive`](https://braze-inc.github.io/braze-swift-sdk/documentation/brazepushstory/notificationviewcontroller/didreceive(_:)) methods as below. ```swift import BrazePushStory import UserNotifications import UserNotificationsUI class NotificationViewController: BrazePushStory.NotificationViewController { override func didReceive(_ notification: UNNotification) { super.didReceive(notification) // Custom handling logic } override func didReceive(_ response: UNNotificationResponse, completionHandler completion: @escaping (UNNotificationContentExtensionResponseOption) -> Void) { super.didReceive(response, completionHandler: completion) // Custom handling logic } } ``` ### Step 5: Setting the Notification Content Extension plist {#notification-content-extension} Open the `Info.plist` file of the `Notification Content Extension`, then add and change the following keys under `NSExtension \ NSExtensionAttributes`: | Key | Type | Value | |--------------------------------------------------|---------|------------------------| | `UNNotificationExtensionCategory` | String | `ab_cat_push_story_v2` | | `UNNotificationExtensionDefaultContentHidden` | Boolean | `YES` | | `UNNotificationExtensionInitialContentSizeRatio` | Number | `0.6` | | `UNNotificationExtensionUserInteractionEnabled` | Boolean | `YES` | {: .reset-td-br-1 .reset-td-br-2 .reset-td-br-3 aria-label="Step 5: Setting the Notification Content Extension plist #notification-content-extension" } Additionally, add the following top-level `Braze` dictionary to the same `Info.plist` file, replacing `REPLACE_WITH_APPGROUP` with the App Group you created in [Step 2](#enable-capabilities): | Key | Type | Value | |------------------|--------|--------------------------| | `Braze.AppGroup` | String | `REPLACE_WITH_APPGROUP` | {: .reset-td-br-1 .reset-td-br-2 .reset-td-br-3 aria-label="Step 5: Setting the Notification Content Extension plist #notification-content-extension" } Your `Info.plist` file should match the following image: ![](https://www.braze.com/docs/pt-br/pt-br/assets/img/swift/push_story/notificationcontentextension_plist.png?781099250e344b0bfbf448d47af7a25c) ### Step 6: Updating the Braze integration in your main app {#update-braze} Before initializing Braze, assign the name of your app group to your Braze configuration's [`push.appGroup`](https://braze-inc.github.io/braze-swift-sdk/documentation/brazekit/braze/configuration-swift.class/push-swift.class/appgroup) property. ```swift let configuration = Braze.Configuration(apiKey: "", endpoint: "") configuration.push.appGroup = "REPLACE_WITH_APPGROUP" let braze = Braze(configuration: configuration) ``` ## Prerequisites Before you can use this feature, you'll need to [integrate the Cordova Braze SDK](https://www.braze.com/docs/pt-br/pt-br/developer_guide/sdk_integration/?sdktab=cordova). You'll also need to [set up push notifications](https://www.braze.com/docs/pt-br/pt-br/developer_guide/push_notifications/?sdktab=cordova). ## Setting up push stories ### Step 1: Create a notification content extension In your Xcode project, create a notification content extension. For a full walkthrough, see [iOS Push Stories Tutorial](https://braze-inc.github.io/braze-swift-sdk/tutorials/braze/b3-push-stories/). ### Step 2: Configure your push app group In your project's `config.xml` file, configure the push app group [you just created](#cordova_step-1-create-a-notification-content-extension). ```xml ``` Replace `PUSH_APP_GROUP` with the name of your push app group. Your `config.xml` should be similar to the following: ```xml ``` ### Step 3: Add a new target Open your Podfile and add `BrazePushStory` to the notification content extension target [you created previously](#cordova_step-1-create-a-notification-content-extension). To avoid duplicate symbol errors, use static linking. ```ruby target 'NOTIFICATION_CONTENT_EXTENSION' do use_frameworks! :linkage => :static pod 'BrazePushStory' end ``` Replace `NOTIFICATION_CONTENT_EXTENSION` with the name of your notification content extension. Your Podfile should be similar to the following: ```ruby target 'MyAppNotificationContentExtension' do use_frameworks! :linkage => :static pod 'BrazePushStory' end ``` ### Step 4: Reinstall your CocoaPods dependencies In the terminal, go to your iOS directory and reinstall your CocoaPod dependencies. ```bash cd PATH_TO_PROJECT/platform/ios pod install ``` ## Prerequisites Before you can use this feature, you'll need to [integrate the React Native Braze SDK](https://www.braze.com/docs/pt-br/pt-br/developer_guide/sdk_integration/?sdktab=react%20native). You'll also need to [set up push notifications](https://www.braze.com/docs/pt-br/pt-br/developer_guide/push_notifications/?sdktab=react%20native). ## Enabling push stories For the React Native SDK, **push stories are available for Android by default**. To enable Push Stories on iOS using Expo, ensure you have an app group defined for your application. For more information, see [Adding an App Group](https://www.braze.com/docs/pt-br/pt-br/developer_guide/platform_integration_guides/swift/push_notifications/push_story/#adding-an-app-group). Next, configure the `enableBrazeIosPushStories` property to `true` and assign your app group ID to `iosPushStoryAppGroup` in your `expo.plugins` object in `app.json`: ```json { "expo": { "plugins": [ [ "@braze/expo-plugin", { ... "enableBrazeIosPushStories": true, "iosPushStoryAppGroup": "group.com.company.myApp.PushStories" } ] ] } } ``` Lastly, add the bundle identifier for this app extension to your project's credentials configuration: `.BrazeExpoPushStories`. For further details on this process, refer to [Using app extensions with Expo Application Services](https://www.braze.com/docs/pt-br/pt-br/developer_guide/push_notifications/?sdktab=react%20native#reactnative_app-extensions). **Warning:** If you are using Push Stories with Expo Application Services, be sure to use the `EXPO_NO_CAPABILITY_SYNC=1` flag when running `eas build`. There is a known issue in the command line which removes the App Groups capability from your extension's provisioning profile. # Configure prompts de soft push para o SDK do Braze Source: /docs/pt-br/developer_guide/push_notifications/soft_push_prompts/index.md # Prompts de soft push para Web > Aprenda como configurar prompts de soft push para o SDK do Braze. ## Prerequisites Before you can use this feature, you'll need to [integrate the Web Braze SDK](https://www.braze.com/docs/pt-br/pt-br/developer_guide/sdk_integration/?sdktab=web). You'll also need to [set up push notifications](https://www.braze.com/docs/pt-br/pt-br/developer_guide/push_notifications/?sdktab=web). If you're integrating Braze through mParticle's embedded kit on the web, see [Step 3 in mParticle's Braze Web event integration](https://docs.mparticle.com/integrations/braze/event/#web) for instructions to implement soft push prompts. ## About soft push prompts It's often a good idea for sites to implement a "soft" push prompt where you "prime" the user and make your case for sending them push notifications before requesting push permission. This is useful because the browser throttles how often you may prompt the user directly, and if the user denies permission you can never ask them again. Alternatively, if you would like to include special custom handling, instead of calling `requestPushPermission()` directly as described in the standard [Web push integration](https://www.braze.com/docs/pt-br/pt-br/developer_guide/platform_integration_guides/web/push_notifications/integration/#step-2-browser-registration), use our [triggered in-app messages](https://www.braze.com/docs/pt-br/pt-br/developer_guide/in_app_messages/triggering_messages/?tab=web). **Tip:** This can be done without SDK customization using our new [no code push primer](https://www.braze.com/docs/pt-br/pt-br/user_guide/message_building_by_channel/push/best_practices/push_primer_messages/). ## Setting up soft push prompts **Note:** This guide uses code samples from the Braze Web SDK 4.0.0+. To upgrade to the latest Web SDK version, see [SDK Upgrade Guide](https://github.com/braze-inc/braze-web-sdk/blob/master/UPGRADE_GUIDE.md). ### Step 1: Create a push primer campaign First, you must create a "Prime for Push" in-app messaging campaign in the Braze dashboard: 1. Create a **Modal** in-app message with the text and styling you want. 2. Next, set the on-click behavior to **Close Message**. This behavior will be customized later. 3. Add a key-value pair to the message where the key is `msg-id`, and the value is `push-primer`. 4. Assign a custom event trigger action (such as "prime-for-push") to the message. You can create the custom event manually from the dashboard if needed. ### Step 2: Remove calls In your Braze SDK integration, find and remove any calls to `automaticallyShowInAppMessages()` from within your loading snippet. ### Step 3: Update integration Finally, replace the removed call with the following snippet. Call `subscribeToInAppMessage()` before calling `openSession()`. This ensures your in-app message listener is registered in time to receive the push primer message. ```javascript import * as braze from "@braze/web-sdk"; // Be sure to remove any calls to braze.automaticallyShowInAppMessages() braze.subscribeToInAppMessage(function(inAppMessage) { // check if message is not a control variant if (inAppMessage instanceof braze.inAppMessage) { // access the key-value pairs, defined as `extras` const keyValuePairs = inAppMessage.extras || {}; // check the value of our key `msg-id` defined in the Braze dashboard if (keyValuePairs["msg-id"] === "push-primer") { // We don't want to display the soft push prompt to users on browsers // that don't support push, or if the user has already granted/blocked permission if ( braze.isPushSupported() === false || braze.isPushPermissionGranted() || braze.isPushBlocked() ) { // do not call `showInAppMessage` return; } // user is eligible to receive the native prompt // register a click handler on one of the two buttons if (inAppMessage.buttons[0]) { // Prompt the user when the first button is clicked inAppMessage.buttons[0].subscribeToClickedEvent(function() { braze.requestPushPermission( function() { // success! }, function() { // user declined } ); }); } } } // show the in-app message now braze.showInAppMessage(inAppMessage); }); ``` When you wish to display the soft push prompt to the user, call `braze.logCustomEvent` - with whatever event name triggers this in-app message. # Análise de dados de push e registro de eventos personalizados Source: /docs/pt-br/developer_guide/push_notifications/logging_message_data/index.md # Análise de dados de push e registro de eventos personalizados {#push-analytics-and-custom-event-logging} > Esta página aborda os seguintes fluxos de trabalho: análise de dados nativa de push (aberturas, aberturas por influência e relatórios de Campaign) e registro de dados personalizados (eventos personalizados e atributos) a partir de cargas úteis de push. Use este guia para identificar qual fluxo de trabalho se aplica ao seu caso de uso e siga as etapas para a sua plataforma. ## Pré-requisitos {#prerequisites} Antes de começar, conclua a integração inicial de notificações por push para a sua plataforma: - [Notificações por push para Android](https://www.braze.com/docs/pt-br/pt-br/developer_guide/push_notifications/?sdktab=android) - [Notificações por push para Swift](https://www.braze.com/docs/pt-br/pt-br/developer_guide/push_notifications/?sdktab=swift) - [Notificações por push para web](https://www.braze.com/docs/pt-br/pt-br/developer_guide/push_notifications/?sdktab=web) ## Análise de dados nativa de push vs. registro de eventos personalizados {#native-push-analytics-vs-custom-event-logging} Os fluxos de trabalho a seguir possuem superfícies de relatório diferentes. | Categoria de análise de dados | Descrição | Onde aparece | | --- | --- | --- | | Análise de dados nativa de push | Métricas de push como aberturas e aberturas por influência, vinculadas a Campaigns de push da Braze | Análise de dados de Campaigns de push, eventos de engajamento com mensagem do Currents, Criador de relatórios | | Eventos personalizados e atributos | Análise de dados que você define e registra por meio de métodos do SDK ou do endpoint `/users/track` | Perfis de usuário, segmentação, Campaigns e Canvas baseados em ação, análise de dados de eventos personalizados | {: .reset-td-br-1 .reset-td-br-2 .reset-td-br-3 aria-label="Análise de dados nativa de push vs. registro de eventos personalizados" } **Important:** Registrar um evento personalizado (como `push_notification_opened`) não é o mesmo que o rastreamento nativo de abertura de push da Braze. Eventos personalizados não preenchem as métricas nativas de abertura de Campaigns de push nem a atribuição de push. ## O que a Braze registra automaticamente {#what-braze-logs-automatically} Quando a integração do SDK está configurada, a Braze registra automaticamente os dados principais de interação do canal, incluindo aberturas de push e aberturas por influência. Nenhum código adicional é necessário para a análise de dados padrão de push. Para uma lista completa dos dados coletados automaticamente, consulte [Coleta de dados do SDK](https://www.braze.com/docs/pt-br/pt-br/user_guide/data/unification/user_data/sdk_data_collection/). Para saber mais, consulte: - [Coleta de dados do SDK](https://www.braze.com/docs/pt-br/pt-br/user_guide/data/unification/user_data/sdk_data_collection/) para uma lista completa de dados coletados automaticamente e opcionais. - [Aberturas por influência](https://www.braze.com/docs/pt-br/pt-br/user_guide/analytics/tracking/influenced_opens/) para saber como a Braze calcula as aberturas por influência. - [Eventos de engajamento com mensagem](https://www.braze.com/docs/pt-br/pt-br/user_guide/data/distribution/braze_currents/event_glossary/message_engagement_events/) para esquemas de eventos downstream no Currents. ## Preservando a análise de dados nativa de push com tratamento personalizado de push {#preserving-native-push-analytics-with-custom-push-handling} Você pode usar um manipulador de push personalizado quando precisa integrar vários provedores de push, processar dados adicionais da carga útil ou implementar lógica personalizada de exibição de notificações. Se você usar um manipulador de push personalizado, ainda precisará passar as cargas úteis de push para os métodos do SDK da Braze. Isso permite que a Braze extraia os dados de rastreamento incorporados e registre a análise de dados nativa de push (aberturas, aberturas por influência e métricas de entrega). Se você tiver um `FirebaseMessagingService` personalizado, chame `BrazeFirebaseMessagingService.handleBrazeRemoteMessage(...)` dentro do seu método `onMessageReceived`. Lembre-se de que a subclasse do seu `FirebaseMessagingService` deve concluir a execução em até 9 segundos após a invocação para evitar ser [sinalizada ou encerrada](https://firebase.google.com/docs/cloud-messaging/android/receive) pelo sistema Android. ```java public class MyFirebaseMessagingService extends FirebaseMessagingService { @Override public void onMessageReceived(RemoteMessage remoteMessage) { super.onMessageReceived(remoteMessage); if (BrazeFirebaseMessagingService.handleBrazeRemoteMessage(this, remoteMessage)) { // Braze processed a Braze push payload. } else { // Non-Braze payload: pass to your other handlers. } } } ``` Para um exemplo completo de implementação, consulte o [app de exemplo de push Firebase do SDK Android da Braze](https://github.com/braze-inc/braze-android-sdk/tree/master/samples/firebase-push). Em uma integração manual de push, encaminhe os retornos de chamada de notificações em segundo plano e de notificações do usuário para a Braze. **Notificações em segundo plano:** ```swift if let braze = AppDelegate.braze, braze.notifications.handleBackgroundNotification( userInfo: userInfo, fetchCompletionHandler: completionHandler ) { return } completionHandler(.noData) ``` **Respostas de notificações do usuário:** ```swift if let braze = AppDelegate.braze, braze.notifications.handleUserNotification( response: response, withCompletionHandler: completionHandler ) { return } completionHandler() ``` **Notificações em primeiro plano:** ```swift func userNotificationCenter( _ center: UNUserNotificationCenter, willPresent notification: UNNotification, withCompletionHandler completionHandler: @escaping (UNNotificationPresentationOptions) -> Void ) { if let braze = AppDelegate.braze { braze.notifications.handleForegroundNotification(notification: notification) } if #available(iOS 14.0, *) { completionHandler([.banner, .list, .sound]) } else { completionHandler([.alert, .sound]) } } ``` Para um exemplo completo de implementação, consulte o [exemplo de push manual do SDK Swift da Braze (`AppDelegate.swift`)](https://github.com/braze-inc/braze-swift-sdk/blob/main/Examples/Swift/Sources/PushNotifications-Manual/AppDelegate.swift). Para push na web, configure seu service worker e a inicialização do SDK conforme descrito em [Notificações por push para web](https://www.braze.com/docs/pt-br/pt-br/developer_guide/push_notifications/?sdktab=web). Para mais exemplos de código, consulte o [repositório do SDK Web da Braze](https://github.com/braze-inc/braze-web-sdk). ## Registrando dados personalizados a partir de cargas úteis de push {#logging-custom-data-from-push-payloads} Use esta seção quando precisar registrar dados adicionais a partir de pares chave-valor da carga útil de push, como eventos personalizados ou atributos vinculados à sua lógica de negócios. Para saber mais sobre eventos personalizados, consulte [Eventos personalizados](https://www.braze.com/docs/pt-br/pt-br/user_guide/data/activation/events/custom_events/). Para registrar eventos personalizados por meio de métodos do SDK, consulte [Registrando eventos personalizados](https://www.braze.com/docs/pt-br/pt-br/developer_guide/analytics/logging_events/). ### Opção A: Registrar com o endpoint `/users/track` {#option-a-log-with-the-userstrack-endpoint} Você pode registrar análise de dados em tempo real chamando o endpoint [`/users/track`](https://www.braze.com/docs/pt-br/pt-br/api/endpoints/user_data/post_user_track/). Para identificar o perfil de usuário, inclua `braze_id` nos pares chave-valor da carga útil de push. **Note:** Passar `braze_id` identifica apenas o perfil. Você ainda precisa de lógica de implementação que leia os valores da carga útil e envie a requisição `/users/track` com os eventos ou atributos que deseja registrar. ### Opção B: Registrar com métodos do SDK após a inicialização do app {#option-b-log-with-sdk-methods-after-app-launch} Você também pode salvar os dados da carga útil localmente e registrar eventos personalizados e atributos por meio de métodos do SDK após a inicialização do app. Essa abordagem é comum em fluxos de extensão de conteúdo de notificação, onde os dados de análise são persistidos primeiro e enviados na próxima inicialização do app. **Important:** Os dados de análise não são enviados para a Braze até que o app seja iniciado. Dependendo das suas configurações de descarte, pode haver um atraso entre o momento em que o usuário descarta a notificação e quando o app abre e envia os dados de análise. ## Registrando a partir de uma extensão de conteúdo de notificação (Swift) {#logging-from-a-notification-content-extension-swift} As etapas a seguir descrevem como salvar e enviar eventos personalizados, atributos personalizados e atributos de usuário a partir de uma extensão de conteúdo de notificação Swift. ### Etapa 1: Configurar grupos de app no Xcode {#step-1-configure-app-groups-in-xcode} No Xcode, adicione a capacidade `App Groups` ao target principal do seu app. Ative **App Groups** e clique em **+** para adicionar um novo grupo. Use o bundle ID do seu app para criar o identificador do grupo (por exemplo, `group.com.company.appname.xyz`). Ative **App Groups** tanto para o target principal do app quanto para o target da extensão de conteúdo. ![Xcode mostrando a capacidade App Groups ativada para o app principal e a extensão de notificação](https://www.braze.com/docs/pt-br/pt-br/assets/img/swift/push_story/add_app_groups.png?44e3d92af533e6323db33236364b99e1) ### Etapa 2: Escolher o que registrar {#step-2-choose-what-to-log} Antes de implementar os trechos de código, escolha qual categoria de análise de dados você deseja registrar: - **Eventos personalizados:** Ações que os usuários realizam (por exemplo, concluir um fluxo ou tocar em um elemento específico da interface). Use eventos personalizados para gatilhos baseados em ação, segmentação e análise de dados de eventos. Para saber mais, consulte [Eventos personalizados](https://www.braze.com/docs/pt-br/pt-br/user_guide/data/activation/events/custom_events/) e [Registrando eventos personalizados](https://www.braze.com/docs/pt-br/pt-br/developer_guide/analytics/logging_events/). - **Atributos personalizados:** Campos de perfil que você define (por exemplo, `plan_tier` ou `preferred_language`) e atualiza ao longo do tempo. Para saber mais, consulte [Atributos personalizados](https://www.braze.com/docs/pt-br/pt-br/user_guide/data/activation/custom_data/data_types/) e [Definindo atributos de usuário](https://www.braze.com/docs/pt-br/pt-br/developer_guide/analytics/setting_user_attributes/). - **Atributos de usuário:** Campos padrão de perfil (por exemplo, e-mail, nome e número de telefone). No código de exemplo, eles são representados por um modelo tipado `UserAttribute` e então mapeados para campos de usuário da Braze. Os arquivos auxiliares nesta seção (`RemoteStorage`, `UserAttribute` e `EventName Dictionary`) são arquivos utilitários locais usados por esta implementação de exemplo. Eles não são classes integradas do SDK. Eles armazenam dados derivados da carga útil em `UserDefaults`, definem um modelo tipado para atualizações pendentes de usuário e padronizam a construção da carga útil de eventos. Para saber mais sobre o comportamento de armazenamento local de dados, consulte [Armazenamento](https://www.braze.com/docs/pt-br/pt-br/developer_guide/storage/?tab=swift). **Note:** Os exemplos de arquivos auxiliares nesta seção são específicos para iOS (Swift e Objective-C). Para abordagens de Android e Web para registrar eventos personalizados e atributos, consulte [Registrando eventos personalizados](https://www.braze.com/docs/pt-br/pt-br/developer_guide/analytics/logging_events/) ([Android](https://www.braze.com/docs/pt-br/pt-br/developer_guide/analytics/logging_events/?tab=android), [Web](https://www.braze.com/docs/pt-br/pt-br/developer_guide/analytics/logging_events/?tab=web)) e [Definindo atributos de usuário](https://www.braze.com/docs/pt-br/pt-br/developer_guide/analytics/setting_user_attributes/) ([Android](https://www.braze.com/docs/pt-br/pt-br/developer_guide/analytics/setting_user_attributes/?tab=android), [Web](https://www.braze.com/docs/pt-br/pt-br/developer_guide/analytics/setting_user_attributes/?tab=web)). #### Salvando eventos personalizados {#saving-custom-events} Crie a carga útil de análise de dados construindo um dicionário, preenchendo os metadados e salvando com o arquivo auxiliar. 1. Inicialize um dicionário com os metadados do evento. 2. Inicialize `userDefaults` para recuperar e armazenar os dados do evento. 3. Se um array existente for encontrado, adicione e salve. 4. Se nenhum array existir, salve um novo array. ```swift func saveCustomEvent(with properties: [String: Any]? = nil) { // 1 let customEventDictionary = Dictionary(eventName: "YOUR-EVENT-NAME", properties: properties) // 2 let remoteStorage = RemoteStorage(storageType: .suite) // 3 if var pendingEvents = remoteStorage.retrieve(forKey: .pendingCustomEvents) as? [[String: Any]] { pendingEvents.append(contentsOf: [customEventDictionary]) remoteStorage.store(pendingEvents, forKey: .pendingCustomEvents) } else { // 4 remoteStorage.store([customEventDictionary], forKey: .pendingCustomEvents) } } ``` ```objc - (void)saveCustomEvent:(NSDictionary *)properties { // 1 NSDictionary *customEventDictionary = [[NSDictionary alloc] initWithEventName:@"YOUR-EVENT-NAME" properties:properties]; // 2 RemoteStorage *remoteStorage = [[RemoteStorage alloc] initWithStorageType:StorageTypeSuite]; NSMutableArray *pendingEvents = [[remoteStorage retrieveForKey:RemoteStorageKeyPendingCustomEvents] mutableCopy]; // 3 if (pendingEvents) { [pendingEvents addObject:customEventDictionary]; [remoteStorage store:pendingEvents forKey:RemoteStorageKeyPendingCustomEvents]; } else { // 4 [remoteStorage store:@[ customEventDictionary ] forKey:RemoteStorageKeyPendingCustomEvents]; } } ``` #### Enviando eventos personalizados para a Braze {#sending-custom-events-to-braze} Registre os dados de análise salvos logo após a inicialização do SDK. 1. Percorra os eventos pendentes. 2. Percorra os pares chave-valor em cada evento. 3. Verifique a chave `event_name`. 4. Adicione os pares chave-valor restantes ao dicionário `properties`. 5. Registre cada evento personalizado. 6. Remova os eventos pendentes do armazenamento. ```swift func logPendingCustomEventsIfNecessary() { let remoteStorage = RemoteStorage(storageType: .suite) guard let pendingEvents = remoteStorage.retrieve(forKey: .pendingCustomEvents) as? [[String: Any]] else { return } // 1 for event in pendingEvents { var eventName: String? var properties: [AnyHashable: Any] = [:] // 2 for (key, value) in event { if key == "event_name" { // 3 if let eventNameValue = value as? String { eventName = eventNameValue } else { print("Invalid type for event_name key") } } else { // 4 properties[key] = value } } // 5 if let eventName = eventName { AppDelegate.braze?.logCustomEvent(name: eventName, properties: properties) } } // 6 remoteStorage.removeObject(forKey: .pendingCustomEvents) } ``` ```objc - (void)logPendingEventsIfNecessary { RemoteStorage *remoteStorage = [[RemoteStorage alloc] initWithStorageType:StorageTypeSuite]; NSArray *pendingEvents = [remoteStorage retrieveForKey:RemoteStorageKeyPendingCustomEvents]; // 1 for (NSDictionary *event in pendingEvents) { NSString *eventName = nil; NSMutableDictionary *properties = [NSMutableDictionary dictionary]; // 2 for (NSString* key in event) { if ([key isEqualToString:@"event_name"]) { // 3 if ([[event objectForKey:key] isKindOfClass:[NSString class]]) { eventName = [event objectForKey:key]; } else { NSLog(@"Invalid type for event_name key"); } } else { // 4 properties[key] = event[key]; } } // 5 if (eventName != nil) { [AppDelegate.braze logCustomEvent:eventName properties:properties]; } } // 6 [remoteStorage removeObjectForKey:RemoteStorageKeyPendingCustomEvents]; } ``` #### Salvando atributos personalizados {#saving-custom-attributes} Crie o dicionário de análise de dados do zero e persista-o. 1. Inicialize um dicionário com os metadados do atributo. 2. Inicialize `userDefaults` para recuperar e armazenar os dados do atributo. 3. Se um array existente for encontrado, adicione e salve. 4. Se nenhum array existir, salve um novo array. ```swift func saveCustomAttribute() { // 1 let customAttributeDictionary: [String: Any] = ["YOUR-CUSTOM-ATTRIBUTE-KEY": "YOUR-CUSTOM-ATTRIBUTE-VALUE"] // 2 let remoteStorage = RemoteStorage(storageType: .suite) // 3 if var pendingAttributes = remoteStorage.retrieve(forKey: .pendingCustomAttributes) as? [[String: Any]] { pendingAttributes.append(contentsOf: [customAttributeDictionary]) remoteStorage.store(pendingAttributes, forKey: .pendingCustomAttributes) } else { // 4 remoteStorage.store([customAttributeDictionary], forKey: .pendingCustomAttributes) } } ``` ```objc - (void)saveCustomAttribute { // 1 NSDictionary *customAttributeDictionary = @{ @"YOUR-CUSTOM-ATTRIBUTE-KEY": @"YOUR-CUSTOM-ATTRIBUTE-VALUE" }; // 2 RemoteStorage *remoteStorage = [[RemoteStorage alloc] initWithStorageType:StorageTypeSuite]; NSMutableArray *pendingAttributes = [[remoteStorage retrieveForKey:RemoteStorageKeyPendingCustomAttributes] mutableCopy]; // 3 if (pendingAttributes) { [pendingAttributes addObject:customAttributeDictionary]; [remoteStorage store:pendingAttributes forKey:RemoteStorageKeyPendingCustomAttributes]; } else { // 4 [remoteStorage store:@[ customAttributeDictionary ] forKey:RemoteStorageKeyPendingCustomAttributes]; } } ``` #### Enviando atributos personalizados para a Braze {#sending-custom-attributes-to-braze} Registre os dados de análise salvos logo após a inicialização do SDK. 1. Percorra os atributos pendentes. 2. Percorra cada par chave-valor. 3. Registre cada chave e valor de atributo personalizado. 4. Remova os atributos pendentes do armazenamento. ```swift func logPendingCustomAttributesIfNecessary() { let remoteStorage = RemoteStorage(storageType: .suite) guard let pendingAttributes = remoteStorage.retrieve(forKey: .pendingCustomAttributes) as? [[String: Any]] else { return } // 1 pendingAttributes.forEach { setCustomAttributesWith(keysAndValues: $0) } // 4 remoteStorage.removeObject(forKey: .pendingCustomAttributes) } func setCustomAttributesWith(keysAndValues: [String: Any]) { // 2 for (key, value) in keysAndValues { // 3 if let value = value as? [String] { setCustomAttributeArrayWithKey(key, andValue: value) } else { setCustomAttributeWithKey(key, andValue: value) } } } ``` ```objc - (void)logPendingCustomAttributesIfNecessary { RemoteStorage *remoteStorage = [[RemoteStorage alloc] initWithStorageType:StorageTypeSuite]; NSArray *pendingAttributes = [remoteStorage retrieveForKey:RemoteStorageKeyPendingCustomAttributes]; // 1 for (NSDictionary *attribute in pendingAttributes) { [self setCustomAttributeWith:attribute]; } // 4 [remoteStorage removeObjectForKey:RemoteStorageKeyPendingCustomAttributes]; } - (void)setCustomAttributeWith:(NSDictionary *)keysAndValues { // 2 for (NSString *key in keysAndValues) { // 3 [self setCustomAttributeWith:key andValue:[keysAndValues objectForKey:key]]; } } ``` #### Salvando atributos de usuário {#saving-user-attributes} Ao salvar atributos de usuário, crie um objeto personalizado para capturar qual campo de usuário está sendo atualizado (`email`, `first_name`, `phone_number` e assim por diante). O objeto deve ser compatível com armazenamento e recuperação via `UserDefaults`. Consulte o arquivo auxiliar `UserAttribute` na guia **Arquivos auxiliares** para um exemplo. 1. Inicialize um objeto `UserAttribute` codificado com o tipo correspondente. 2. Inicialize `userDefaults` para recuperar e armazenar os dados. 3. Se um array existente for encontrado, adicione e salve. 4. Se nenhum array existir, salve um novo array. ```swift func saveUserAttribute() { // 1 guard let data = try? PropertyListEncoder().encode(UserAttribute.email("USER-ATTRIBUTE-VALUE")) else { return } // 2 let remoteStorage = RemoteStorage(storageType: .suite) // 3 if var pendingAttributes = remoteStorage.retrieve(forKey: .pendingUserAttributes) as? [Data] { pendingAttributes.append(contentsOf: [data]) remoteStorage.store(pendingAttributes, forKey: .pendingUserAttributes) } else { // 4 remoteStorage.store([data], forKey: .pendingUserAttributes) } } ``` ```objc - (void)saveUserAttribute { // 1 UserAttribute *userAttribute = [[UserAttribute alloc] initWithUserField:@"USER-ATTRIBUTE-VALUE" attributeType:UserAttributeTypeEmail]; NSError *error; NSData *data = [NSKeyedArchiver archivedDataWithRootObject:userAttribute requiringSecureCoding:YES error:&error]; if (error != nil) { // log error } // 2 RemoteStorage *remoteStorage = [[RemoteStorage alloc] initWithStorageType:StorageTypeSuite]; NSMutableArray *pendingAttributes = [[remoteStorage retrieveForKey:RemoteStorageKeyPendingUserAttributes] mutableCopy]; // 3 if (pendingAttributes) { [pendingAttributes addObject:data]; [remoteStorage store:pendingAttributes forKey:RemoteStorageKeyPendingUserAttributes]; } else { // 4 [remoteStorage store:@[data] forKey:RemoteStorageKeyPendingUserAttributes]; } } ``` #### Enviando atributos de usuário para a Braze {#sending-user-attributes-to-braze} Registre os dados de análise salvos logo após a inicialização do SDK. 1. Percorra os dados de `pendingAttributes`. 2. Decodifique cada `UserAttribute`. 3. Defina os campos de usuário com base no tipo de atributo. 4. Remova os atributos de usuário pendentes do armazenamento. ```swift func logPendingUserAttributesIfNecessary() { let remoteStorage = RemoteStorage(storageType: .suite) guard let pendingAttributes = remoteStorage.retrieve(forKey: .pendingUserAttributes) as? [Data] else { return } // 1 for attributeData in pendingAttributes { // 2 guard let userAttribute = try? PropertyListDecoder().decode(UserAttribute.self, from: attributeData) else { continue } // 3 switch userAttribute { case .email(let email): AppDelegate.braze?.user.set(email: email) } } // 4 remoteStorage.removeObject(forKey: .pendingUserAttributes) } ``` ```objc - (void)logPendingUserAttributesIfNecessary { RemoteStorage *remoteStorage = [[RemoteStorage alloc] initWithStorageType:StorageTypeSuite]; NSArray *pendingAttributes = [remoteStorage retrieveForKey:RemoteStorageKeyPendingUserAttributes]; // 1 for (NSData *attributeData in pendingAttributes) { NSError *error; // 2 UserAttribute *userAttribute = [NSKeyedUnarchiver unarchivedObjectOfClass:[UserAttribute class] fromData:attributeData error:&error]; if (error != nil) { // log error } // 3 if (userAttribute) { switch (userAttribute.attributeType) { case UserAttributeTypeEmail: [self user].email = userAttribute.userField; break; } } } // 4 [remoteStorage removeObjectForKey:RemoteStorageKeyPendingUserAttributes]; } ``` #### Arquivo auxiliar RemoteStorage {#remotestorage-helper-file} ```swift enum RemoteStorageKey: String, CaseIterable { // MARK: - Notification Content Extension Analytics case pendingCustomEvents = "pending_custom_events" case pendingCustomAttributes = "pending_custom_attributes" case pendingUserAttributes = "pending_user_attributes" } enum RemoteStorageType { case standard case suite } class RemoteStorage: NSObject { private var storageType: RemoteStorageType = .standard private lazy var defaults: UserDefaults = { switch storageType { case .standard: return .standard case .suite: // Use the App Group identifier you created in Step 1. return UserDefaults(suiteName: "group.com.company.appname.xyz")! } }() init(storageType: RemoteStorageType = .standard) { self.storageType = storageType } func store(_ value: Any, forKey key: RemoteStorageKey) { defaults.set(value, forKey: key.rawValue) } func retrieve(forKey key: RemoteStorageKey) -> Any? { return defaults.object(forKey: key.rawValue) } func removeObject(forKey key: RemoteStorageKey) { defaults.removeObject(forKey: key.rawValue) } func resetStorageKeys() { for key in RemoteStorageKey.allCases { defaults.removeObject(forKey: key.rawValue) } } } ``` ```objc @interface RemoteStorage () @property (nonatomic) StorageType storageType; @property (nonatomic, strong) NSUserDefaults *defaults; @end @implementation RemoteStorage - (id)initWithStorageType:(StorageType)storageType { if (self = [super init]) { self.storageType = storageType; } return self; } - (void)store:(id)value forKey:(RemoteStorageKey)key { [[self defaults] setValue:value forKey:[self rawValueForKey:key]]; } - (id)retrieveForKey:(RemoteStorageKey)key { return [[self defaults] objectForKey:[self rawValueForKey:key]]; } - (void)removeObjectForKey:(RemoteStorageKey)key { [[self defaults] removeObjectForKey:[self rawValueForKey:key]]; } - (void)resetStorageKeys { [[self defaults] removeObjectForKey:[self rawValueForKey:RemoteStorageKeyPendingCustomEvents]]; [[self defaults] removeObjectForKey:[self rawValueForKey:RemoteStorageKeyPendingCustomAttributes]]; [[self defaults] removeObjectForKey:[self rawValueForKey:RemoteStorageKeyPendingUserAttributes]]; } - (NSUserDefaults *)defaults { if (!_defaults) { switch (self.storageType) { case StorageTypeStandard: _defaults = [NSUserDefaults standardUserDefaults]; break; case StorageTypeSuite: _defaults = [[NSUserDefaults alloc] initWithSuiteName:@"group.com.company.appname.xyz"]; break; } } return _defaults; } - (NSString*)rawValueForKey:(RemoteStorageKey)remoteStorageKey { switch(remoteStorageKey) { case RemoteStorageKeyPendingCustomEvents: return @"pending_custom_events"; case RemoteStorageKeyPendingCustomAttributes: return @"pending_custom_attributes"; case RemoteStorageKeyPendingUserAttributes: return @"pending_user_attributes"; default: [NSException raise:NSGenericException format:@"Unexpected FormatType."]; } } ``` #### Arquivo auxiliar UserAttribute {#userattribute-helper-file} ```swift enum UserAttribute: Hashable { case email(String?) } // MARK: - Codable extension UserAttribute: Codable { private enum CodingKeys: String, CodingKey { case email } func encode(to encoder: Encoder) throws { var values = encoder.container(keyedBy: CodingKeys.self) switch self { case .email(let email): try values.encodeIfPresent(email, forKey: .email) } } init(from decoder: Decoder) throws { let values = try decoder.container(keyedBy: CodingKeys.self) let email = try values.decodeIfPresent(String.self, forKey: .email) self = .email(email) } } ``` ```objc @implementation UserAttribute - (id)initWithUserField:(NSString *)userField attributeType:(UserAttributeType)attributeType { if (self = [super init]) { self.userField = userField; self.attributeType = attributeType; } return self; } - (void)encodeWithCoder:(NSCoder *)encoder { [encoder encodeObject:self.userField forKey:@"userField"]; [encoder encodeInteger:self.attributeType forKey:@"attributeType"]; } - (id)initWithCoder:(NSCoder *)decoder { if (self = [super init]) { self.userField = [decoder decodeObjectForKey:@"userField"]; NSInteger attributeRawValue = [decoder decodeIntegerForKey:@"attributeType"]; self.attributeType = (UserAttributeType) attributeRawValue; } return self; } @end ``` #### Arquivo auxiliar de dicionário EventName {#eventname-dictionary-helper-file} ```swift extension Dictionary where Key == String, Value == Any { init(eventName: String, properties: [String: Any]? = nil) { self.init() self[PushNotificationKey.eventName.rawValue] = eventName if let properties = properties { for (key, value) in properties { self[key] = value } } } } ``` ```objc @implementation NSMutableDictionary (Helper) + (instancetype)dictionaryWithEventName:(NSString *)eventName properties:(NSDictionary *)properties { NSMutableDictionary *dict = [NSMutableDictionary dictionary]; dict[@"event_name"] = eventName; if (properties) { for (id key in properties) { dict[key] = properties[key]; } } return dict; } @end ``` ## Analisando resultados {#analyzing-results} Use a superfície de relatório que corresponde à categoria de análise de dados: | Categoria de análise de dados | Onde visualizar na Braze | | --- | --- | | Análise de dados nativa de push | Para visualizar as métricas de abertura de push no nível da Campaign, navegue até a página **Análise de dados da Campaign** da sua Campaign de push. Para definições de métricas, consulte [Aberturas por influência](https://www.braze.com/docs/pt-br/pt-br/user_guide/analytics/tracking/influenced_opens/). Para criar visualizações personalizadas de análise de dados, navegue até **Analytics** > **Report Builder (New)**. Para etapas de navegação, consulte [Criador de relatórios](https://www.braze.com/docs/pt-br/pt-br/user_guide/analytics/reports/report_builder/). Para esquemas de eventos em nível de data warehouse, consulte [Eventos de engajamento com mensagem](https://www.braze.com/docs/pt-br/pt-br/user_guide/data/distribution/braze_currents/event_glossary/message_engagement_events/). | | Eventos personalizados e atributos | Para visualizar tendências de eventos personalizados, navegue até **Analytics** > **Relatório de eventos personalizados**. Para mais informações, consulte [Eventos personalizados](https://www.braze.com/docs/pt-br/pt-br/user_guide/data/activation/events/custom_events/). Para inspecionar valores no nível do usuário, navegue até a página **Pesquisar usuários** e abra um perfil. Para ver as etapas, consulte [Perfis de usuário](https://www.braze.com/docs/pt-br/pt-br/user_guide/audience/manage_audience/user_profiles/). Para filtrar públicos por esses valores, navegue até **Público** > **Segments**. Para etapas de navegação, consulte [Criar um Segment](https://www.braze.com/docs/pt-br/pt-br/user_guide/audience/segments/creating_a_segment/) e opções de filtro em [Filtros de segmentação](https://www.braze.com/docs/pt-br/pt-br/user_guide/audience/segments/segmentation_filters/). | {: .reset-td-br-1 .reset-td-br-2 aria-label="Analisando resultados" } Para criação de relatórios personalizados, consulte [Criador de relatórios](https://www.braze.com/docs/pt-br/pt-br/user_guide/analytics/reports/report_builder/). ## Referências relacionadas {#related-references} - [Notificações por push](https://www.braze.com/docs/pt-br/pt-br/developer_guide/push_notifications/) - [Registrando eventos personalizados](https://www.braze.com/docs/pt-br/pt-br/developer_guide/analytics/logging_events/) - [Eventos personalizados](https://www.braze.com/docs/pt-br/pt-br/user_guide/data/activation/events/custom_events/) - [Endpoint de rastreamento de usuários (`/users/track`)](https://www.braze.com/docs/pt-br/pt-br/api/endpoints/user_data/post_user_track/) - [Repositório do SDK Android da Braze](https://github.com/braze-inc/braze-android-sdk) - [Repositório do SDK Swift da Braze](https://github.com/braze-inc/braze-swift-sdk) - [Repositório do SDK Web da Braze](https://github.com/braze-inc/braze-web-sdk) # Enviar Mensagens de Teste Source: /docs/pt-br/developer_guide/push_notifications/sending_test_messages/index.md # Sending test messages > Before sending out a messaging campaign to your users, you may want to test it to make sure it looks right and operates in the intended manner. You can use the dashboard to create and send test messages with push notifications, in-app messages (IAM), or email. ## Sending a test message ### Step 1: Create a designated test segment After you set up a test segment, you can use it to test any of your Braze messaging channels. When set up correctly, this only needs to be done a single time. To set up a test segment, go to **Segments** and create a new segment. Select **Add Filter**, then choose a one of the test filters. ![A Braze test campaign displaying the filters available in the targeting step.](https://www.braze.com/docs/pt-br/pt-br/assets/img_archive/testmessages1.png?c440e858d187b30c92b316dfa12b9774) With test filters, you can ensure that only users with a specific email address or [external user ID](https://www.braze.com/docs/pt-br/pt-br/developer_guide/platform_integration_guides/swift/analytics/setting_user_ids/#setting-user-ids) are sent the test message. ![A dropdown menu displaying several filters listed under a heading that reads Testing](https://www.braze.com/docs/pt-br/pt-br/assets/img_archive/testmessages2.png?8c289defede0c6ba588c9b8ba8d0c9f5) Both email address and external user ID filters offer the following options: | Operator | Description | |------------------|--------------------------------------------------------------------------------------------------------------------------------| | `equals` | This will look for an exact match of the email or user ID that you provide. Use this if you only want to send the test campaigns to devices associated with a single email or user ID. | | `does not equal` | Use this if you want to exclude a particular email or user ID from test campaigns. | | `matches` | This will find users that have email addresses or user IDs that match part of the search term you provide. You could use this to find only the users that have an `@yourcompany.com` address, allowing you to send messages to everyone on your team. | {: .reset-td-br-1 .reset-td-br-2 aria-label="Step 1: Create a designated test segment a class="margin-fix" name="test-segment"/a" } You can select multiple specific emails using the "`matches`" option and separating the email addresses with a | character. For example: "`matches`" "`email1@braze.com` | `email2@braze.com`". You can also combine multiple operators together. For example, the test segment could include an email address filter that "`matches`" "`@braze.com`" and another filter that "`does not equal`" "`sales@braze.com`". After adding the testing filters to your test segment, you can verify it's working by selecting **Preview** or by selecting **Settings** > **CSV Export All User Data** to export that segment's user data to a CSV file. ![A section of a Braze campaign titled Segment Details](https://www.braze.com/docs/pt-br/pt-br/assets/img_archive/testmessages3.png?78e031a18aad06f510fd2ac4946bf7c5) **Note:** Exporting the segment's User Data to a CSV file is the most accurate verification method, as the preview will only show a sample of your users and may not include all users. ### Step 2: Send the message You can send a message using the Braze dashboard or the command line. To send test push notifications or in-app messages, you need to target your previously created test segment. Begin by creating your campaign and following the usual steps. When you reach the **Target Audiences** step, select your test segment from the dropdown menu. ![A Braze test campaign displaying the segments available in the targeting step.](https://www.braze.com/docs/pt-br/pt-br/assets/img_archive/test_segment.png?25ae32cc99d02e6dcdd9b66a0adf75e4) Confirm your campaign and launch it to test your push notification and in-app messages. **Note:** Be sure to select **Allow users to become re-eligible to receive campaign** under the **Schedule** portion of the campaign composer if you intend to use a single campaign to send a test message to yourself more than once. If you're only testing email messages, you do not necessarily have to set up a test segment. In the first step of the campaign composer where you compose your campaign's email message, click **Send Test** and enter the email address to which you wish to send a test email. ![A Braze campaign with the Test Send tab selected](https://www.braze.com/docs/pt-br/pt-br/assets/img_archive/testmessages45.png?883cb58cd3adf2e8315817db896b7914) **Tip:** You can also enable or disable [TEST (or SEED)](https://www.braze.com/docs/pt-br/pt-br/user_guide/administrative/app_settings/email_settings/#append-email-subject-lines) being appended on your test messages. Alternatively, you can send a single notification using cURL and the [Braze Messaging API](https://www.braze.com/docs/pt-br/pt-br/api/endpoints/messaging/). Note that these examples make a request using the `US-01` instance. To find out yours, refer to [API endpoints](https://www.braze.com/docs/pt-br/pt-br/api/basics/#endpoints). ```bash curl -X POST -H "Content-Type: application/json" -H "Authorization: Bearer {BRAZE_API_KEY}" -d '{ "external_user_ids":["EXTERNAL_USER_ID"], "messages": { "android_push": { "title":"Test push title", "alert":"Test push", "extra":{ "CUSTOM_KEY":"CUSTOM_VALUE" } } } }' https://rest.iad-01.braze.com/messages/send ``` ```bash curl -X POST -H "Content-Type: application/json" -H "Authorization: Bearer {BRAZE_API_KEY}" -d '{ "external_user_ids":["EXTERNAL_USER_ID"], "messages": { "apple_push": { "alert": "Test push", "extra": { "CUSTOM_KEY" :"CUSTOM_VALUE" } } } }' https://rest.iad-01.braze.com/messages/send ``` ```bash curl -X POST -H "Content-Type: application/json" -H "Authorization: Bearer {BRAZE_API_KEY}" -d '{ "external_user_ids":["EXTERNAL_USER_ID"], "messages": { "kindle_push": { "title":"Test push title", "alert":"Test push", "extra":{ "CUSTOM_KEY":"CUSTOM_VALUE" } } } }' https://rest.iad-01.braze.com/messages/send ``` Replace the following: | Placeholder | Description | |---------------------|-----------------------------------------------------------| | `BRAZE_API_KEY` | Your Braze API key used for authentication. In Braze, go to **Settings** > **API Keys** to locate your key. | | `EXTERNAL_USER_ID` | The external user ID used to send your message to a specific user. In Braze, go to **Audience** > **Search users**, then search for a user. | | `CUSTOM_KEY` | (Optional) A custom key for additional data. | | `CUSTOM_VALUE` | (Optional) A custom value assigned to your custom key. | {: .reset-td-br-1 .reset-td-br-2 aria-label="Step 2: Send the message" } ## Test limitations There are a few situations where test messages don't have complete feature parity with launching a campaign or Canvas to a real set of users. In these instances, to validate this behavior, you should launch the campaign or Canvas to a limited set of test users. - Viewing the Braze [preference center](https://www.braze.com/docs/pt-br/pt-br/user_guide/message_building_by_channel/email/managing_user_subscriptions/#subscription-groups) from **Test Messages** will cause the submit button to be grayed out. - The list-unsubscribe header is not included in emails sent by the test message functionality. - For in-app messages and Content Cards, the target user must have a push token for the target device. # Exemplos avançados de notificações por push para o SDK da Braze Source: /docs/pt-br/developer_guide/push_notifications/examples/index.md # Exemplos avançados de notificações por push {#advanced-push-notification-examples} > O guia a seguir cobre alguns exemplos avançados de notificações por push para o SDK da Braze. ## Prerequisites Before you can use this feature, you'll need to [integrate the Android Braze SDK](https://www.braze.com/docs/pt-br/pt-br/developer_guide/sdk_integration/?sdktab=android). You'll also need to [set up push notifications](https://www.braze.com/docs/pt-br/pt-br/developer_guide/push_notifications/?sdktab=android). ## Custom notification layout Braze notifications are sent as [data messages](https://firebase.google.com/docs/cloud-messaging/concept-options), which means that your application will always have a chance to respond and perform behavior accordingly, even in the background (in contrast to notification messages, which can be handled automatically by the system when your app is in the background). As such, your application will have a chance to customize the experience by, for example displaying personalized UI elements within the notification delivered to the notification tray. While implementing push in this way may be unfamiliar to some, one of our well-known features at Braze, [Push Stories](https://www.braze.com/docs/pt-br/pt-br/user_guide/message_building_by_channel/push/advanced_push_options/push_stories/), are a prime example of using custom view components to create an engaging experience! **Important:** Android imposes some limitations on what components can be used to implement custom notification views. Notification view layouts must _only_ contain View objects compatible with the [RemoteViews](https://developer.android.com/reference/android/widget/RemoteViews) framework. You can use the [`IBrazeNotificationFactory`](https://braze-inc.github.io/braze-android-sdk/kdoc/braze-android-sdk/com.braze/-i-braze-notification-factory/index.html) interface to customize how Braze push notifications are displayed. By extending `BrazeNotificationFactory`, Braze will call your factory's `createNotification()` method before the notification is displayed to the user. It will then pass a payload containing custom key-value pairs sent through the Braze dashboard or REST API. In this section, you'll partner with Superb Owl, the host of a new game show where wildlife rescue teams compete to see who can save the most owls. They're looking to leverage live updating notifications in their Android app, so they can display the status of an on-going match and make dynamic updates to the notification in realtime. ![The Live Update that Superb Owl wants to show, displaying an on-going match between 'Wild Bird Fund' and 'Owl Rescue'. It's currently the fourth quarter and the score is 2-4 with OWL in the lead.](https://www.braze.com/docs/pt-br/pt-br/assets/img/android/android-live-activity-superb-owl-example.jpg?b7c1563bedc808b7a9aba3771231ddc4){: style="max-width:65%;"} ### Step 1: Add a custom layout You can add one or more custom notification RemoteView layouts to your project. These are helpful for handling how notifications are displayed when collapsed or expanded. Your directory structure should be similar to the following: ```plaintext . ├── app/ └── res/ └── layout/ ├── liveupdate_collapsed.xml └── liveupdate_expanded.xml ``` In each XML file, create a custom layout. Superb Owl created the following layouts for their collapsed and expanded RemoteView layouts: ```xml ``` **Show the sample code** ```xml ``` ### Step 2: Create a custom notification factory In your application, create a new file named `MyCustomNotificationFactory.kt` that extends [`BrazeNotificationFactory`](https://braze-inc.github.io/braze-android-sdk/kdoc/braze-android-sdk/com.braze/-i-braze-notification-factory/index.html) to handle how custom RemoteView layouts are displayed. In the following example, Superb Owl created a custom notification factory to display a RemoteView layout for on-going matches. In the [next step](#android_step-3-map-custom-data), they'll create a new method called `getTeamInfo` to map a team's data to the activity. **Show the sample code** ```kotlin import android.app.Notification import android.widget.RemoteViews import androidx.core.app.NotificationCompat import com.braze.models.push.BrazeNotificationPayload import com.braze.push.BrazeNotificationFactory import com.braze.push.BrazeNotificationUtils.getOrCreateNotificationChannelId import com.braze.support.BrazeLogger.brazelog class MyCustomNotificationFactory : BrazeNotificationFactory() { override fun createNotification(payload: BrazeNotificationPayload): Notification? { if (payload.extras.containsKey("live_update")) { val kvp = payload.extras val notificationChannelId = getOrCreateNotificationChannelId(payload) val context = payload.context if (context == null) { brazelog { "BrazeNotificationPayload has null context. Not creating notification" } return null } val team1 = kvp["team1"] val team2 = kvp["team2"] val score1 = kvp["score1"] val score2 = kvp["score2"] val time = kvp["time"] val quarter = kvp["quarter"] // Superb Owl will define the 'getTeamInfo' method in the next step. val (team1name, team1icon) = getTeamInfo(team1) val (team2name, team2icon) = getTeamInfo(team2) // Get the layouts to use in the custom notification. val notificationLayoutCollapsed = RemoteViews(BuildConfig.APPLICATION_ID, R.layout.liveupdate_collapsed) val notificationLayoutExpanded = RemoteViews(BuildConfig.APPLICATION_ID, R.layout.liveupdate_expanded) // Very simple notification for the small layout notificationLayoutCollapsed.setTextViewText( R.id.notification_title, "$team1 $score1 - $score2 $team2\n$time $quarter" ) notificationLayoutExpanded.setTextViewText(R.id.score, "$score1 - $score2") notificationLayoutExpanded.setTextViewText(R.id.team1name, team1name) notificationLayoutExpanded.setTextViewText(R.id.team2name, team2name) notificationLayoutExpanded.setTextViewText(R.id.timeInfo, "$time - $quarter") notificationLayoutExpanded.setImageViewResource(R.id.team1logo, team1icon) notificationLayoutExpanded.setImageViewResource(R.id.team2logo, team2icon) val customNotification = NotificationCompat.Builder(context, notificationChannelId) .setSmallIcon(R.drawable.notification_small_icon) .setStyle(NotificationCompat.DecoratedCustomViewStyle()) .setCustomContentView(notificationLayout) .setCustomBigContentView(notificationLayoutExpanded) .build() return customNotification } else { // Use the BrazeNotificationFactory for all other notifications return super.createNotification(payload) } } } ``` ### Step 3: Map custom data In `MyCustomNotificationFactory.kt`, create a new method for handling data when Live Updates are displayed. Superb Owl created the following method to map each team's name and logo to expanded Live Updates: ```kotlin class CustomNotificationFactory : BrazeNotificationFactory() { override fun createNotification(payload: BrazeNotificationPayload): Notification? { // Your existing code return super.createNotification(payload) } // Your new method private fun getTeamInfo(team: String?): Pair { return when (team) { "WBF" -> Pair("Wild Bird Fund", R.drawable.team_wbf) "OWL" -> Pair("Owl Rehab", R.drawable.team_owl) else -> Pair("Unknown", R.drawable.notification_small_icon) } } } ``` ### Step 4: Set the custom notification factory In your application class, use [`customBrazeNotificationFactory`](https://braze-inc.github.io/braze-android-sdk/kdoc/braze-android-sdk/com.braze/-braze/-companion/custom-braze-notification-factory.html?query=var%20customBrazeNotificationFactory:%20IBrazeNotificationFactory?)to set your custom notification factory. ```kotlin import com.braze.Braze class MyApplication : Application() { override fun onCreate() { super.onCreate() // Tell Braze to use your custom factory for notifications Braze.customBrazeNotificationFactory = MyCustomNotificationFactory() } } ``` ### Step 5: Send the activity You can use the [`/messages/send`](https://www.braze.com/docs/pt-br/pt-br/api/endpoints/messaging/send_messages/post_send_messages) REST API endpoint to send a push notification to a user's Android device. #### Example curl command Superb Owl sent their request using the following curl command: ``` curl -X POST "https://BRAZE_REST_ENDPOINT/messages/send" \ -H "Authorization: Bearer {REST_API_KEY}" \ -H "Content-Type: application/json" \ --data '{ "external_user_ids": ["USER_ID"], "messages": { "android_push": { "title": "WBF vs OWL", "alert": "2 to 4 1:33 Q4", "extra": { "live_update": "true", "team1": "WBF", "team2": "OWL", "score1": "2", "score2": "4", "time": "1:33", "quarter": "Q4" }, "notification_id": "ASSIGNED_NOTIFICATION_ID" } } }' ``` **Tip:** While curl commands are helpful for testing, we recommend handling this call in your backend where you're already handling your [iOS Live Activities](https://www.braze.com/docs/pt-br/pt-br/developer_guide/push_notifications/live_notifications/?sdktab=swift). #### Request parameters | Key | Description | | ----------------------------- | ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------ | | `REST_API_KEY` | A Braze REST API key with `messages.send` permissions.

This can be created in the Braze dashboard from **Settings** > **API Keys**. | | `BRAZE_REST_ENDPOINT` | Your REST endpoint URL. Your endpoint will depend on the [Braze URL for your instance](https://www.braze.com/docs/pt-br/pt-br/api/basics/#endpoints). | | `USER_ID` | The ID of the user you are sending the notification to. | | `messages.android_push.title` | The message's title. By default, this is not used for the custom notification factory's live notifications, but it may be used as a fallback. | | `messages.android_push.alert` | The message's body. By default, this is not used for the custom notification factory's live notifications, but it may be used as a fallback. | | `messages.extra` | Key-value pairs that the custom notification factory uses for live notifications. You can assign any string to this value—however, in the example above, `live_updates` is used to determine if it's a default or live push notification. | | `ASSIGNED_NOTIFICATION_ID` | The notification ID you want to assign to the chosen user's live notification. The ID must be unique to this game, and must be used in order to [update their existing notification](#android_step-4-update-data-with-the-braze-rest-api) later. | {: .reset-td-br-1 .reset-td-br-2 aria-label="Request parameters" } ### Step 6: Update the activity To update the existing RemoteView notification with new data, modify the relevant key-value pairs assigned to `messages.extra`, then use the same `notification_id` and call the `/messages/send` endpoint again. ## Personalized push notifications Push notifications can display user-specific information inside a custom view hierarchy. In the following example, an API-trigger is used to send personalized push notification to a user so they can track check their current progress after completing a specific task in the app. ![Personalized Push dashboard Example](https://www.braze.com/docs/pt-br/pt-br/assets/img/push_implementation_guide/android_push_custom_layout.png?42a0a3df3a4069479bfb1db1bd65bde1){: style="max-width:65%;border:0"} To set up a personalized push in the dashboard, register the specific category you want to be displayed, then set any relevant user attributes you'd like to display using Liquid. ![Personalized Push dashboard Example](https://www.braze.com/docs/pt-br/pt-br/assets/img/push_implementation_guide/push5.png?199277e2adf2d1ded48e5dba4c2d7b4a){: style="max-width:60%;"} ## Prerequisites Before you can use this feature, you'll need to [integrate the Swift Braze SDK](https://www.braze.com/docs/pt-br/pt-br/developer_guide/sdk_integration/?sdktab=swift). You'll also need to [set up push notifications](https://www.braze.com/docs/pt-br/pt-br/developer_guide/push_notifications/?sdktab=swift). **Note:** This implementation guide is centered around a Swift implementation, but Objective-C snippets are provided for those interested. ## Notification content app extensions ![Two push messages shown side-by side. The message on the left shows what a push looks like with the default UI. The message on the right shows a coffee punch card push made by implementing a custom push UI.](https://www.braze.com/docs/pt-br/pt-br/assets/img/push_implementation_guide/push1.png?d04035fb11637f7db51f24a1afab9e8f){: style="max-width:65%;border:0;margin-top:10px"} Notification content app extensions provide you a great option for push notification customization. Notification content app extensions display a custom interface for your app’s notifications when a push notification is expanded. Push notifications can be expanded in three different ways: - A long press on the push banner - Swiping down on the push banner - Swiping the banner to the left and selecting "View" These custom views offer smart ways to engage customers by displaying distinct types of content, including interactive notifications, notifications populated with user data, and even push messages that can capture information like phone numbers and email. One of our well-known features at Braze, [Push Stories](https://www.braze.com/docs/pt-br/pt-br/user_guide/message_building_by_channel/push/advanced_push_options/push_stories/), are a prime example of what a push notification content app extension can look like! ### Requirements ![Xcode's 'Choose a template for your new target' screen with 'Notification Content Extension' selected under Application Extension.](https://www.braze.com/docs/pt-br/pt-br/assets/img/push_implementation_guide/push15.png?64059ffe5c16313ee6377e0a79405812){: style="float:right;max-width:50%;margin-left:10px; border:0;margin-top:10px"} - [Push notifications](https://www.braze.com/docs/pt-br/pt-br/developer_guide/push_notifications/?sdktab=swift) successfully integrated in your app - The following files generated by Xcode based on your coding language: **Swift**
- `NotificationViewController.swift` - `MainInterface.storyboard` **Objective-C**
- `NotificationViewController.h` - `NotificationViewController.m` - `MainInterface.storyboard` ## Interactive push notification Push notifications can respond to user actions inside a content app extension. For users running iOS 12 or later, this means you can turn your push notifications into fully interactive messages! This provides an exciting option to introduce interactivity to your promotions and applications. For example, your push notification can include a game for users to play, a spin-to-win wheel for discounts, or a "like" button to save a listing or song. The following example shows a push notification where users are able to play a match game inside the expanded notification. ![A diagram of what the phases of a interactive push notification could look like. A sequence shows a user pressing into a push notification that displays an interactive matching game.](https://www.braze.com/docs/pt-br/pt-br/assets/img/push_implementation_guide/push12.png?e32579b6de7f5aec62265828724d6657){: style="border:0"} ### Dashboard configuration To create an interactive push notification, you must set a custom view in your dashboard. 1. From the **Campaigns** page, click **Create Campaign** to start a new push notification campaign. 2. On the **Compose** tab, toggle on **Notification Buttons**. 3. Enter a custom iOS category in the **iOS Notification Category** field. 4. In the `.plist` of your Notification Content Extension Target, set the `UNNotificationExtensionCategory` attribute to your custom iOS category. The value given here must match what is set in the Braze dashboard under **iOS Notification Category**. 5. Set the `UNNotificationExtensionInteractionEnabled` key to `true` to enable user interactions in a push notification. ![The notification button options found in the push message composer settings.](https://www.braze.com/docs/pt-br/pt-br/assets/img/push_implementation_guide/push16.png?be40aad198215645c3ef4ac2553267f4){: style="max-width:75%;border:0;margin-top:10px"} ![A plist showing NSExtension with UNNotificationExtensionCategory set to "your_custom_category", UNNotificationExtensionDefaultContentHidden set to 1, and UNNotificationExtensionInitialContentSizeRatio set to 1.](https://www.braze.com/docs/pt-br/pt-br/assets/img/push_implementation_guide/push17.png?42f5ff77b6402aade26b936b5c78dbc7){: style="max-width:75%;border:0;margin-top:10px"} ## Personalized push notifications ![Two iPhones displayed side-by-side. The first iPhone shows the unexpanded view of the push message. The second iPhone shows the expanded version of the push message displaying a "progress" shot of how far they are through a course, the name of the next session, and when the next session must be completed.](https://www.braze.com/docs/pt-br/pt-br/assets/img/push_implementation_guide/push6.png?438d9acc8285244397d14467a8a63d3a){: style="float:right;max-width:40%;margin-left:15px;border:0"} Push notifications can display user-specific information inside a content extension. This allows you to create user-focused push content, such as adding the option to share your progress across different platforms, show unlocked achievements, or display onboarding checklists. This example shows a push notification displayed to a user after they have completed a specific task in the Braze Learning course. By expanding the notification, the user can see their progress through their learning path. The information provided here is user-specific and can be fired off as a session is completed or a specific user action is taken by leveraging an API trigger. ### Dashboard configuration To create a personalized push notification, you must set a custom view in your dashboard. 1. From the **Campaigns** page, click **Create Campaign** to start a new push notification campaign. 2. On the **Compose** tab, toggle on **Notification Buttons**. 3. Enter a custom iOS category in the **iOS Notification Category** field. 4. In the **Settings** tab, create key-value pairs using standard Liquid. Set the appropriate user attributes you want the message to show. These views can be personalized based on specific user attributes of a specific user profile. 5. In the `.plist` of your Notification Content Extension Target, set the `UNNotificationExtensionCategory` attribute to your custom iOS category. The value given here must match what is set in the Braze dashboard under **iOS Notification Category**. ![Four sets of key-value pairs, where "next_session_name" and "next_session_complete_date" are set as an API trigger property using Liquid, and "completed_session count" and "total_session_count" are set as a custom user attribute using Liquid.](https://www.braze.com/docs/pt-br/pt-br/assets/img/push_implementation_guide/push5.png?199277e2adf2d1ded48e5dba4c2d7b4a){: style="max-width:60%;"} ### Handling key-value pairs The method `didReceive` is called when the notification content app extension has received a notification. This method can be found within the `NotificationViewController`. The key-value pairs provided in the dashboard are represented in the code through the use of a `userInfo` dictionary. #### Parsing Key-Value Pairs from Push Notifications ``` swift func didReceive(_ notification: UNNotification) { let userInfo = notification.request.content.userInfo guard let value = userInfo["YOUR-KEY-VALUE-PAIR"] as? String, let otherValue = userInfo["YOUR-OTHER-KEY-VALUE-PAIR"] as? String, else { fatalError("Key-Value Pairs are incorrect.")} ... } ``` ```objc - (void)didReceiveNotification:(nonnull UNNotification *)notification { NSDictionary *userInfo = notification.request.content.userInfo; if (userInfo[@"YOUR-KEY-VALUE-PAIR"] && userInfo[@"YOUR-OTHER-KEY-VALUE-PAIR"]) { ... } else { [NSException raise:NSGenericException format:@"Key-Value Pairs are incorrect"]; } } ``` ## Information capture push notification Push notifications can capture user information inside a content app extension, pushing the limits of what is possible with a push. Requesting user input through push notifications allows you to not only request basic information like name or email, but also prompt users to submit feedback or complete an unfinished user profile. **Tip:** For more information, see [Logging push notification data](https://www.braze.com/docs/pt-br/pt-br/developer_guide/analytics/logging_channel_data/push_notifications/). In the following flow, the custom view is able to respond to state changes. Those state change components are represented in each image. 1. User receives a push notification. 2. Push is opened. After expanded, the push prompts the user for information. In this example, the user's email address is requested, but you could request any sort of information. 3. Information is provided, and if in the expected format, the registration button is shown. 3. Confirmation view is displayed, and push gets dismissed. ### Dashboard configuration To create an information capture push notification, you must set a custom view in your dashboard. 1. From the **Campaigns** page, click **Create Campaign** to start a new push notification campaign. 2. On the **Compose** tab, toggle on **Notification Buttons**. 3. Enter a custom iOS category in the **iOS Notification Category** field. 4. In the **Settings** tab, create key-value pairs using standard Liquid. Set the appropriate user attributes you want the message to show. 5. In the `.plist` of your Notification Content Extension Target, set the `UNNotificationExtensionCategory` attribute to your custom iOS category. The value given here must match what is set in the Braze dashboard under **iOS Notification Category**. As seen in the example, you may also include an image in your push notification. To do this, you must integrate [rich notifications](https://www.braze.com/docs/pt-br/pt-br/developer_guide/push_notifications/rich/?sdktab=swift), set the notification style in your campaign to Rich Notification, and include a rich push image. ![A push message with three sets of key-value pairs. 1. "Braze_id" set as a Liquid call to retrieve Braze ID. 2. "cert_title" set as "Braze Marketer Certification". 3. "Cert_description" set as "Certified Braze marketers drive...".](https://www.braze.com/docs/pt-br/pt-br/assets/img/push_implementation_guide/push9.png?4f1d1fc129e7f564d006e649dc0ef582) ### Handling button actions Each action button is uniquely identified. The code checks if your response identifier is equal to the `actionIdentifier`, and if so, knows that the user clicked the action button. **Handling Push Notification Action Button Responses**
``` swift func didReceive(_ response: UNNotificationResponse, completionHandler completion: @escaping (UNNotificationContentExtensionResponseOption) -> Void) { if response.actionIdentifier == "YOUR-REGISTER-IDENTIFIER" { // do something } else { // do something else } } ``` ```objc - (void)didReceiveNotificationResponse:(UNNotificationResponse *)response completionHandler:(void (^)(UNNotificationContentExtensionResponseOption))completion { if ([response.actionIdentifier isEqualToString:@"YOUR-REGISTER-IDENTIFIER"]) { completion(UNNotificationContentExtensionResponseOptionDismiss); } else { completion(UNNotificationContentExtensionResponseOptionDoNotDismiss); } } ``` ### Dismissing pushes Push notifications can be automatically dismissed from an action button press. There are three pre-built push dismissal options that we recommend: 1. `completion(.dismiss)` - Dismisses the notification 2. `completion(.doNotDismiss)` - Notification stays open 3. `completion(.dismissAndForward)` - Push dismisses and the user gets forwarded into the application # Sobre os estados de inscrição push Source: /docs/pt-br/developer_guide/push_notifications/subscription_states/index.md # Sobre os estados de inscrição push ## Push subscription states {#push-sub-states} A "Push Subscription State" in Braze identifies a **user's** global preference for their desire to receive push notifications. Because the subscription state is user-based, it is not specific to any individual app. Subscription states become helpful flags when deciding which users to target for push notifications. **Note:** A user's push subscription state applies to their entire user profile, which includes all of the user's devices. The following subscription state options exist: `Subscribed`, `Opted-In`, and `Unsubscribed`. By default, for your user to receive your messages through push, their push subscription state must be either `Subscribed` or `Opted-In`, and they must have foreground push enabled. You can override this setting if needed when composing a message. |Opt-in State|Description| |---|---| |`Subscribed`| Default push subscription state when a user profile is created in Braze. | |`Opted-In`| A user has explicitly expressed a preference to receive push notifications. Braze automatically moves a user's opt-in state to `Opted-In` if the user accepts an OS-level push prompt.

This does not apply to Android 12 or below users.| |`Unsubscribed`| A user explicitly unsubscribed from push through your application or other methods your brand provides. By default, Braze push campaigns target only users that are `Subscribed` or `Opted-in` for push.| {: .reset-td-br-1 .reset-td-br-2 aria-label="Push subscription states #push-sub-states" } **Important:** Braze does not automatically change a user's push subscription state to `Unsubscribed`. Remember that if a user's push subscription state is `Unsubscribed`, then the user's `Foreground Push Enabled` filter in segmentation is `false`. ### Push registration and reachable users Push subscription state reflects a user's preference, but whether they count as **reachable** for push in the dashboard also depends on [push registration](https://www.braze.com/docs/pt-br/pt-br/user_guide/channels/push/push_setup/push_token_lifecycle/)—that is, a valid foreground push token on their profile. For how Braze calculates channel-level counts, see [Measure segment size](https://www.braze.com/docs/pt-br/pt-br/user_guide/audience/segments/measuring_segment_size/). - **Push campaigns and Canvases:** Users who aren't push registered aren't included in **Reachable users** for Android Push or iOS Push in audience statistics, even when their push subscription state is `Subscribed` or `Opted-In`. - **Other channels:** The same users can still count as reachable for other channels they qualify for (for example, email or in-app messages). - **Segments:** Segment membership follows your filters. Users without push registration remain in the segment unless a filter excludes them (for example, **Foreground Push Enabled**). Total segment membership can be higher than the sum of users shown in push-specific **Reachable users** rows. A user profile can show push subscription state `Subscribed` while no push token is assigned. Those users still don't count toward **Reachable users** for Android Push or iOS Push until Braze records a valid token. For filter definitions, see [Segmentation filters](https://www.braze.com/docs/pt-br/pt-br/user_guide/audience/segments/segmentation_filters/). ### Updating push subscription states {#update-push-subscription-state} Review the following ways to update a user's push subscription state: #### Automatic opt-in (default) By default, Braze sets a user's push subscription state to `Opted-In` when they first authorize push notifications for your app. Braze also does this when a user re-enables push permissions in their system settings after previously disabling them. To disable this default behavior, add the following property to your Android Studio project's `braze.xml` file: ```xml false ``` On iOS, a new install typically shows push subscription state **`Subscribed`** until the user allows notifications. After the user selects **Allow** on the OS prompt, Braze sets the state to **`Opted-In`** when automatic opt-in is enabled. If the user selects **Don't Allow** and later turns push on in iOS Settings, the state updates after the user logs a session—not at the moment they change Settings. Starting with [Braze Swift SDK version 7.5.0](https://github.com/braze-inc/braze-swift-sdk/releases/tag/7.5.0), you can disable or further customize this behavior by adding the `optInWhenPushAuthorized` configuration to your Xcode project's `AppDelegate.swift` file: ```swift configuration.optInWhenPushAuthorized = false // disables the default behavior let braze = Braze(configuration: configuration) AppDelegate.braze = braze ``` #### SDK integration You can update a user's subscription state with the Braze SDK using the `setPushNotificationSubscriptionType` method on [Web](https://js.appboycdn.com/web-sdk/latest/doc/classes/braze.user.html#setpushnotificationsubscriptiontype), [Android](https://braze-inc.github.io/braze-android-sdk/kdoc/braze-android-sdk/com.braze/-braze-user/set-push-notification-subscription-type.html), or [iOS](https://braze-inc.github.io/braze-swift-sdk/documentation/brazekit/braze/user-swift.class/set(pushnotificationsubscriptionstate:)). For example, you can use this method to create a settings page in your app where users can manually enable or disable push notifications. #### REST API You can update a user's subscription state with the Braze REST API using the [`/users/track` endpoint](https://www.braze.com/docs/pt-br/pt-br/api/endpoints/user_data/post_user_track/) to update their [`push_subscribe`](https://www.braze.com/docs/pt-br/pt-br/api/objects_filters/user_attributes_object) attribute. ### Differences between push enablement and push subscription status Push enablement refers to whether a user has granted OS- or browser-level permission to receive notifications on a specific device. Push subscription state is a Braze-level setting that represents a user's global preference for receiving push across their profile. When automatic opt-in is enabled (the default), Braze updates a user's push subscription state to `Opted-In` when they authorize push notifications for your app or re-enable permissions in their system settings (for example, on iOS, Android 13+, and supported web browsers). Otherwise, the user's push subscription state remains `Subscribed` until you explicitly change it using an SDK method or REST API call. Braze does not automatically change a user's push subscription state to `Unsubscribed` when they opt out of notifications at the OS, browser, or app level. To update a user's push subscription state, you must update it in Braze. For example, if a user disables push from an in-app preference center, update the push subscription state to `Unsubscribed` in Braze. Braze does not update user profiles based on your preference center. To align subscription states with a user's in-app preferences, call the appropriate methods using the [SDK](https://www.braze.com/docs/pt-br/pt-br/user_guide/channels/push/push_setup/push_subscription_states/#sdk-integration) (iOS or Android) or [REST API](https://www.braze.com/docs/pt-br/pt-br/user_guide/channels/push/push_setup/push_subscription_states/#rest-api). ### Imported push tokens (iOS) When you [import iOS push tokens](https://www.braze.com/docs/pt-br/pt-br/api/endpoints/user_data/post_user_track/#push-token-import) with `push_token_import`, the user's push subscription state is typically **`Subscribed`** until they log a session in your Braze-integrated app. After the first session, Braze may update the state to **`Opted-In`** if [automatic opt-in](#automatic-opt-in-default) applies (for example, when the user authorizes push on iOS and `optInWhenPushAuthorized` is enabled). Review **Contact Settings** on the user's profile after import and again after the user's first in-app session to confirm the expected state. ### Checking push subscription state ![User profile for John Doe with their push subscription state set to Subscribed.](https://www.braze.com/docs/pt-br/pt-br/assets/img/push_example.png?35176b34da21057d058dc0b0f0e3d9f7){: style="float:right;max-width:35%;margin-left:15px;"} You can check a user's push subscription state with Braze in any of the following ways: * **User profile:** You can access individual user profiles through the Braze dashboard on the **[User Search](https://www.braze.com/docs/pt-br/pt-br/user_guide/engagement_tools/segments/user_profiles/)** page. After finding a user's profile (via email address, phone number, or external user ID), you can select the **Engagement** tab to view and manually adjust a user's subscription state. * **REST API export:** You can export individual user profiles in JSON format using the export [Users by segment](https://www.braze.com/docs/pt-br/pt-br/api/endpoints/export/user_data/post_users_segment/) or [Users by identifier](https://www.braze.com/docs/pt-br/pt-br/api/endpoints/export/user_data/post_users_identifier/) endpoints. Braze returns a push tokens object that contains push enablement information per device. # Solução de problemas de notificações por push para o SDK da Braze Source: /docs/pt-br/developer_guide/push_notifications/troubleshooting/index.md # Solução de problemas de notificações por push {#troubleshoot-push-notifications} > Aprenda como solucionar problemas de notificações por push para o SDK da Braze. ## Troubleshooting If you're experiencing issues after setting up push notifications, consider the following: - Web push notifications require that your site be HTTPS. - Not all browsers can receive push messages. Ensure that `braze.isPushSupported()` returns `true` in the browser. - Some browsers, such as Firefox, do not display images in push notifications. For details on browser support, refer to the [MDN documentation for Notification images](https://developer.mozilla.org/en-US/docs/Web/API/Notification/image). - If a user has denied a site push access, they won't be prompted for permission again unless they remove the denied status from their browser preferences. ## Understanding the Braze push workflow The Firebase Cloud Messaging (FCM) service is Google's infrastructure for push notifications sent to Android applications. Here is the simplified structure of how push notifications are enabled for your users' devices and how Braze can send push notifications to them: ```mermaid --- config: theme: mc --- sequenceDiagram participant Device as User Device participant App as Android App participant BrazeSDK as Braze SDK participant BrazeAPI as Braze Server participant Firebase as Google Firebase Note over Device, Firebase: Register Option 1
Register Automatically using `com_braze_firebase_cloud_messaging_registration_enabled` in braze.xml App ->> Braze: App initializes Braze with the first Braze call
This could be automatic session handling BrazeSDK ->> App: Get push token from Firebase Manager BrazeSDK ->> BrazeAPI: Send push token to Braze Server Note right of BrazeAPI: Braze will remove push token from any
other user who may have previously
been logged in on the same device. Note over Device, Firebase: Register Option 2
Manual registration. App ->> BrazeSDK: App sets `Braze.registeredPushToken` BrazeSDK ->> BrazeAPI: Send push token to Braze Server Note right of BrazeAPI: Braze will remove push token from any
other user who may have previously
been logged in on the same device. Note over Device, Firebase: Push permission BrazeAPI ->> BrazeSDK: In-App Message containing push prompt BrazeSDK -> App: In-App Message is displayed App -> BrazeSDK: User requests permissions BrazeSDK -> App: Displays the Push Authorization prompt BrazeSDK -> BrazeAPI: If authorized and `com_braze_optin_when_push_authorized`, Opt-In value is sent. Note over Device, Firebase: Push Notification Is Sent BrazeAPI ->> Firebase: Sends push message Firebase ->> Device: Push message sent Device ->> App: Android will send the push to the App.
This could be blocked to Do Not Disturb, Power Saving Mode, etc. App ->> BrazeSDK: Message is sent to BrazeFirebaseMessagingService BrazeSDK ->> Device: SDK will check if the push is from Braze.
If so, push data is transformed into a Push Notification and displayed. ``` ### Step 1: Configuring your Google Cloud API key In developing your app, you'll need to provide the Braze Android SDK with your Firebase sender ID. Additionally, you'll need to provide an API Key for server applications to the Braze dashboard. Braze will use this API key to send messages to your devices. You will also need to check that FCM service is enabled in Google Developer's console. **Note:** A common mistake during this step is using the app identifier API key instead of the REST API key. ### Step 2: Devices register for FCM and provide Braze with push tokens In typical integrations, the Braze Android SDK will handle registering devices for FCM capability. This will usually happen immediately upon opening the app for the first time. After registration, Braze will be provided with an FCM Registration ID, which is used to send messages to that device specifically. We will store the Registration ID for that user, and that user will become "push registered" if they previously did not have a push token for any of your apps. ### Step 3: Launching a Braze push campaign When a push campaign is launched, Braze will make requests to FCM to deliver your message. Braze will use the API key copied in the dashboard to authenticate and verify that we can send push notifications to the push tokens provided. ### Step 4: Removing invalid tokens If FCM informs us that any of the push tokens we were attempting to send a message to are invalid, we remove those tokens from the user profiles they were associated with. If users have no other push tokens, they will no longer show up as "Push Registered" under the **Segments** page. For more details about FCM, visit [Cloud messaging](https://firebase.google.com/docs/cloud-messaging/). ## Utilizing the push error logs Braze provides push notification errors within the message activity log. This error log provides a variety of warnings which can be very helpful for identifying why your campaigns aren't working as expected. Clicking on an error message will redirect you to relevant documentation to help you troubleshoot a particular incident. ![](https://www.braze.com/docs/pt-br/pt-br/assets/img_archive/message_activity_log.png?6577302323ab3f2df3196a973320b8d3) ## Troubleshooting scenarios ### Push isn't sending Your push messages might not be sending because of the following situations: - Your credentials exist in the wrong Google Cloud Platform project ID (wrong sender ID). - Your credentials have the wrong permission scope. - You uploaded wrong credentials to the wrong Braze workspace (wrong sender ID). For other issues that may prevent you from sending a push message, refer to [User Guide: Troubleshooting Push Notifications](https://www.braze.com/docs/pt-br/pt-br/user_guide/message_building_by_channel/push/troubleshooting/). ### No "push registered" users showing in the Braze dashboard (prior to sending messages) Confirm that your app is correctly configured to allow push notifications. Common failure points to check include: #### Incorrect sender ID Check that the correct FCM sender ID is included in the `braze.xml` file. An incorrect sender ID will lead to `MismatchSenderID` errors reported in the dashboard's message activity log. #### Braze registration not occurring Since FCM registration is handled outside of Braze, failure to register can only occur in two places: 1. During registration with FCM 2. When passing the FCM-generated push token to Braze We recommend setting a breakpoint or logging to confirm that the FCM-generated push token is being sent to Braze. If a token is not generated correctly or at all, we recommend consulting the [FCM documentation](https://firebase.google.com/docs/cloud-messaging/android/client). #### Google Play Services not present For FCM push to work, Google Play Services must be present on the device. If Google Play Services isn't on a device, push registration will not occur. **Note:** Google Play Services is not installed on Android emulators without Google APIs installed. #### Device not connected to the internet Check that your device has good internet connectivity and isn't sending network traffic through a proxy. ### Tapping push notification doesn't open the app Check if `com_braze_handle_push_deep_links_automatically` is set to `true` or `false`. To enable Braze to automatically open the app and any deep links when a push notification is tapped, set `com_braze_handle_push_deep_links_automatically` to `true` in your `braze.xml` file. If `com_braze_handle_push_deep_links_automatically` is set to its default of `false`, you need to use a Braze Push Callback to listen for and handle the push received and opened intents. ### Push notifications bounced If a push notification isn't delivered, make sure it didn't bounce by looking in the [developer console](https://www.braze.com/docs/pt-br/pt-br/developer_guide/platforms/android/push_notifications/troubleshooting/#utilizing-the-push-error-logs). The following are descriptions of common errors that may be logged in the developer console: #### Error: MismatchSenderID `MismatchSenderID` indicates an authentication failure. Confirm your Firebase sender ID and FCM API key are correct. #### Error: InvalidRegistration `InvalidRegistration` can be caused by a malformed push token. 1. Make sure to pass a valid push token to Braze from [Firebase Cloud Messaging](https://firebase.google.com/docs/cloud-messaging/android/client#retrieve-the-current-registration-token). #### Error: NotRegistered 1. `NotRegistered` typically occurs when an app has been deleted from a device. Braze uses `NotRegistered` internally to signal that an app has been uninstalled from a device. 2. `NotRegistered` may also occur when multiple registrations occur and a second registration invalidates the first token. ### Push notifications sent but not displayed on users' devices There are a few reasons why this could be occurring: #### Application was force quit If you force-quit your application through your system settings, your push notifications will not be sent. Launching the app again will re-enable your device to receive push notifications. #### BrazeFirebaseMessagingService not registered The BrazeFirebaseMessagingService must be properly registered in `AndroidManifest.xml` for push notifications to appear: ```xml

``` #### Firewall is blocking push If you are testing push over Wi-Fi, your firewall may be blocking ports necessary for FCM to receive messages. Confirm that ports `5228`, `5229`, and `5230` are open. Additionally, since FCM doesn't specify its IPs, you must also allow your firewall to accept outgoing connections to all IP addresses contained in the IP blocks listed in Google's ASN of `15169`. #### Custom notification factory returning null If you have implemented a [custom notification factory](https://www.braze.com/docs/pt-br/pt-br/developer_guide/platform_integration_guides/android/push_notifications/android/integration/standard_integration/#custom-displaying-notifications), ensure that it is not returning `null`. This will cause notifications not to be displayed. ### "Push registered" users no longer enabled after sending messages There are a few reasons why this could be happening: #### Application was uninstalled Users have uninstalled the application. This will invalidate their FCM push token. #### Invalid Firebase Cloud Messaging server key The Firebase Cloud Messaging server key provided in the Braze dashboard is invalid. The sender ID provided should match the one referenced in your app's `braze.xml` file. The server key and sender ID are found here in your Firebase Console: ![The Firebase platform under "Settings" and then "Cloud Messaging" will display your server ID and server key.](https://www.braze.com/docs/pt-br/pt-br/assets/img_archive/finding_firebase_server_key.png?de34d7ce2b1ae4b9c4a9d543b5b40585 "FirebaseServerKey") ### Push clicks not logged Braze logs push clicks automatically, so this scenario should be comparatively rare. If push clicks are not being logged, it is possible that push click data has not been flushed to our servers yet. Braze throttles the frequency of its flushes based on the strength of the network connection. With a good network connection, push click-data should arrive at the server within a minute in most circumstances. ### Deep links not working #### Verify deep link configuration Deep links can be [tested with ADB](https://developer.android.com/training/app-indexing/deep-linking.html#testing-filters). We recommend testing your deep link with the following command: `adb shell am start -W -a android.intent.action.VIEW -d "THE_DEEP_LINK" THE_PACKAGE_NAME` If the deep link fails to work, the deep link may be misconfigured. A misconfigured deep link will not work when sent through Braze push. #### Verify custom handling logic If the deep link [works correctly with ADB](https://developer.android.com/training/app-indexing/deep-linking.html#testing-filters) but fails to work from Braze push, check whether any [custom push open handling](https://www.braze.com/docs/pt-br/pt-br/developer_guide/platform_integration_guides/android/push_notifications/android/integration/standard_integration/#android-push-listener-callback) has been implemented. If so, verify that the custom handling code properly handles the incoming deep link. #### Disable back stack behavior If the deep link [works correctly with ADB](https://developer.android.com/training/app-indexing/deep-linking.html#testing-filters) but fails to work from Braze push, try disabling [back stack](https://developer.android.com/guide/components/activities/tasks-and-back-stack). To do so, update your **braze.xml** file to include: ```xml false ``` ## Understanding the Braze/APNs workflow The Apple Push Notification service (APNs) is the infrastructure for sending push notifications to applications running on Apple's platforms. Here is the simplified structure of how push notifications are enabled for your users' devices and how Braze can send push notifications to them: 1. You configure the push certificate and provisioning profile 2. Devices register for APNs and provide Braze with push tokens 3. You launch a Braze push campaign 4. Braze removes invalid tokens ### Step 1: Configuring the push certificate and provisioning profile In developing your app, you'll need to create an SSL certificate to enable push notifications. This certificate will be included in the provisioning profile your app is built with and will also need to be uploaded to the Braze dashboard. The certificate allows Braze to tell APNs that we are allowed to send push notifications on your behalf. There are two types of [provisioning profiles](https://developer.apple.com/library/content/documentation/IDEs/Conceptual/AppDistributionGuide/MaintainingProfiles/MaintainingProfiles.html) and certificates: development and distribution. We recommend just using distribution profiles and certificates to avoid any confusion. If you choose to use different profiles and certificates for development and distribution, ensure that the certificate uploaded to the dashboard matches the provisioning profile you are currently using. **Warning:** Do not change the push certificate environment (development versus production). Changing the push certificate to the wrong environment can lead to your users having their push token accidentally removed, making them unreachable by push. ### Step 2: Devices register for APNs and provide Braze with push tokens When users open your app, they will be prompted to accept push notifications. If they accept this prompt, APNs will generate a push token for that particular device. The Swift SDK will immediately and asynchronously send up the push token for apps using the default [automatic flush policy](https://www.braze.com/docs/pt-br/pt-br/developer_guide/platform_integration_guides/swift/advanced_use_cases/fine_network_traffic_control/#automatic-request-processing). After we have a push token associated with a user, they will show as "Push Registered" in the dashboard on their user profile under the **Engagement** tab and will be eligible to receive push notifications from Braze campaigns. **Note:** Starting in macOS 13, on certain devices, you can test push notifications on an iOS 16 Simulator running on Xcode 14. For further details, refer to the [Xcode 14 Release Notes](https://developer.apple.com/documentation/xcode-release-notes/xcode-14-release-notes). #### Considerations for push token generation - If users install your app on another device, another token will be created and captured in the same way. - If users reinstall your app, a new token will be generated and passed to Braze. However, the original token may still be logged as valid by APNs and Braze. - If users uninstall your app, Braze doesn't get immediately notified of this and the token will still appear as valid until it is retired by APNs. - At some point, APNs will retire old tokens. Braze doesn't have control or visibility of this. ### Step 3: Launching a Braze push campaign When a push campaign is launched, Braze will make requests to APNs to deliver your message. Specifically, the requests are passed to APNs for each current valid push token unless **Send to a user's most recent device** is selected. After Braze receives a successful response from APNs, we will log a successful delivery on the user profile, though the user may not have received the actual message for reasons including: - Their device is powered off. - Their device isn't connected to the internet (Wi-Fi or cellular). - They recently uninstalled the app. Braze will use the SSL push certificate uploaded in the dashboard to authenticate and verify that we are allowed to send push notifications to the push tokens provided. If a device is online, the notification should be received shortly after the campaign has been sent. Note that Braze sets the default APNs [expiration date](https://developer.apple.com/documentation/usernotifications/setting_up_a_remote_notification_server/sending_notification_requests_to_apns#2947607) for notifications to 30 days. ### Step 4: Removing invalid tokens If [APNs](https://developer.apple.com/library/content/documentation/NetworkingInternet/Conceptual/RemoteNotificationsPG/APNSOverview.html#//apple_ref/doc/uid/TP40008194-CH8-SW1) informs us that any of the push tokens we were attempting to send a message to are invalid, we remove those tokens from the user profiles they were associated with. **Note:** It's normal for APNs to initially return a success status even if a token becomes unregistered, as APNs doesn't immediately report token invalidation events. APNs intentionally delays returning a `410` status for invalid tokens on a randomized schedule, designed to protect user privacy and prevent tracking of app uninstalls. You can safely continue sending notifications to an unregistered token until APNs returns a `410` status. ## Using the push error logs The [Message Activity Log](https://www.braze.com/docs/pt-br/pt-br/user_guide/administrative/app_settings/message_activity_log_tab/) gives you the opportunity to see any messages (especially error messages) associated with your campaigns and sends, including push notification errors. This error log provides a variety of warnings which can be very helpful for identifying why your campaigns aren't working as expected. Clicking on an error message will redirect you to relevant documentation to help you troubleshoot a particular incident. ![Push error logs displaying the time the error occurred, the app name, the channel, error type, and error message.](https://www.braze.com/docs/pt-br/pt-br/assets/img_archive/message_activity_log.png?6577302323ab3f2df3196a973320b8d3) Common errors you might see here include user-specific notifications, such as ["Received Unregistered Sending to Push Token"](#swift_received-unregistered-sending). In addition, Braze also provides a push changelog on the user profile under the **Engagement** tab. This changelog provides insight into push registration behavior such as token invalidation, push registration errors, tokens being moved to new users, etc. ![](https://www.braze.com/docs/pt-br/pt-br/assets/img_archive/push_changelog.gif?36d10186d33121a195e943385dd0d02a){: style="max-width:50%;" } ### Message Activity Log errors #### Received unregistered sending to push token {#received-unregistered-sending} - Make sure that the push token being sent to Braze from the method `AppDelegate.braze?.notifications.register(deviceToken:)` is valid. You can look in the **Message Activity Log** to see the push token. It should look something like `6e407a9be8d07f0cdeb9e724733a89445f57a89ec890d63867c482a483506fa6`, a long string containing a mix of letters and numbers. If your push token looks different, check your [code](https://www.braze.com/docs/pt-br/pt-br/developer_guide/platform_integration_guides/swift/push_notifications/integration/#step-4-register-push-tokens-with-braze) for sending Braze the push tokens. - Ensure that your push provisioning profile matches the environment you're testing. Universal certificates may be configured in the Braze dashboard to send to either the development or production APNs environment. Using a development certificate for a production app or a production certificate for a development app will not work. - Check that the push token you have uploaded to Braze matches the provisioning profile you used to build the app you sent the push token from. #### Device token not for topic APNs returns `DeviceTokenNotForTopic` (HTTP status 400) when the push token doesn't match the topic (bundle ID) configured for your credentials. Braze may surface this in **Message Activity Log** or push delivery logs as `DeviceTokenNotForTopic`. To resolve the mismatch: 1. Confirm the app's **bundle ID** matches the **App Bundle ID** in Braze (**Settings** > **App Settings** > **Push Notification Settings**). 2. Verify the provisioning profile used to build the app includes push capability for that bundle ID. 3. Confirm the push credential uploaded to Braze matches the app's environment (development versus production). 4. For `.p8` keys, verify **Team ID** and **Key ID** in Braze match your Apple Developer account. 5. Re-upload a valid `.p8` key or `.p12` certificate if credentials were rotated or revoked. Prefer `.p8` authentication keys when possible. For credential types and dashboard status indicators, see [Migrate to a .p8 authentication key](https://www.braze.com/docs/pt-br/pt-br/user_guide/channels/push/troubleshooting/#migrate-to-a-p8-authentication-key). #### BadDeviceToken sending to push token The `BadDeviceToken` is an APNs error code and does not originate from Braze. There could be a number of reasons for this response being returned, including the following: - The app received a push token that was invalid for the credentials uploaded to the dashboard. - Push was disabled for this workspace. - The user has opted out of push. - The app was uninstalled. - Apple refreshed the push token, which invalidated the old token. - The app was built for a production environment, but the push credentials uploaded to Braze are set for a development environment (or the other way around). ## Push registration issues ### No push registration prompt If the application does not prompt you to register for push notifications, there is likely an issue with your push registration integration. Ensure you have followed our [documentation](https://www.braze.com/docs/pt-br/pt-br/developer_guide/push_notifications/?sdktab=swift) and correctly integrated our push registration. You can also set breakpoints in your code to ensure the push registration code is running. ### No "push registered" users showing in the dashboard (prior to sending messages) Ensure that your app is correctly configured to allow push notifications. Common failure points to check include: - Check that your app is prompting you to allow push notifications. Typically, this prompt will appear upon your first open of the app, but it can be programmed to appear elsewhere. If it does not appear where it should be, the problem is likely with the basic configuration of your app's push capabilities. - Verify the steps for [push integration](https://www.braze.com/docs/pt-br/pt-br/developer_guide/push_notifications/?sdktab=swift) were successfully completed. - Check that the provisioning profile your app was built with includes permissions for push. Make sure that you're pulling down all of the available provisioning profiles from your Apple developer account. To confirm this, perform the following steps: 1. In Xcode, navigate to **Preferences > Accounts** (or use the keyboard shortcut Command+,). 2. Select the Apple ID you use for your developer account and click **View Details**. 3. On the next page, click ** Refresh** and confirm that you're pulling all available provisioning profiles. - Check you have [properly enabled push capability](https://www.braze.com/docs/pt-br/pt-br/developer_guide/platform_integration_guides/swift/push_notifications/integration/#step-2-enable-push-capabilities) in your app. - Check your push provisioning profile matches the environment you're testing in. Universal certificates may be configured in the Braze dashboard to send to either the development or production APNs environment. Using a development certificate for a production app or a production certificate for a development app will not work. - Check that you are calling our `registerPushToken` method by setting a breakpoint in your code. - Make sure you're testing using a device (push will not work on a simulator) and have good network connectivity. ## Push notifications sent but not displayed on users’ devices ### "Push registered" users no longer enabled after sending messages This likely indicates that the user had an invalid push token. This can happen for several reasons: #### Dashboard and app certificate mismatch If the push certificate you uploaded in the dashboard is not the same one in the provisioning profile that your app was built with, APNs will reject the token. Verify that you have uploaded the correct certificate and completed another session in the app before attempting another test notification. #### Application was uninstalled If a user has uninstalled your application, their push token will be invalid and removed upon the next send. #### Regenerating your provisioning profile As a last resort, starting over fresh and creating a whole new provisioning profile can clear up configuration errors that come from working with multiple environments, profiles, and apps at the same time. There are many "moving parts" in setting up push notifications, so sometimes, it is best to retry from the beginning. This will also help isolate the problem if you need to continue troubleshooting. ### Messages not delivered to "push registered" users #### App is foregrounded On iOS versions that do not integrate push via the `UserNotifications` framework, if the app is in the foreground when the push message is received, it will not be displayed. You should background the app on your test devices before sending test messages. #### Test notification scheduled incorrectly Check the schedule you set for your test message. If it is set to local time zone delivery or [Intelligent Timing](https://www.braze.com/docs/pt-br/pt-br/user_guide/brazeai/intelligence/intelligent_timing/), you may have just not received the message yet (or had the app in the foreground when it was received). ### User not "push registered" for the app being tested Check the user profile of the user you are trying to send a test message to. Under the **Engagement** tab, there should be a list of "pushable apps." Verify the app you are trying to send test messages to is in this list. Users will show up as "Push Registered" if they have a push token for any app in your workspace, so this could be something of a false positive. The following would indicate a problem with push registration or that the user's token had been returned to Braze as invalid by APNs after being pushed: ![A user profile displaying the contact settings of a user. Under Push, "No Apps" are displayed.](https://www.braze.com/docs/pt-br/pt-br/assets/img_archive/registration_problem.png?b01abd4f8f8ddd58425f6ecc82c256ea){: style="max-width:50%"} ## Push clicks not logged {#push-clicks-not-logged} - Make sure you have followed the [push integration steps](https://www.braze.com/docs/pt-br/pt-br/developer_guide/platform_integration_guides/swift/push_notifications/integration/#step-5-enable-push-handling). - Braze does not handle push notifications received silently in the foreground (default foreground push behavior prior to the `UserNotifications` framework). This means that links will not be opened, and push clicks will not be logged. If your application has not yet integrated the `UserNotifications` framework, Braze will not handle push notifications when the application state is `UIApplicationStateActive`. Ensure that your app does not delay calls to [push handling methods](https://www.braze.com/docs/pt-br/pt-br/developer_guide/platform_integration_guides/swift/push_notifications/integration/#step-5-enable-push-handling); otherwise, the Swift SDK may treat push notifications as silent foreground push events and not handle them. ## Deep links not working For comprehensive troubleshooting across all channels—including universal links, custom schemes, email, and third-party providers like Branch—see [Deep linking troubleshooting](https://www.braze.com/docs/pt-br/pt-br/developer_guide/push_notifications/deep_linking_troubleshooting). ### Web links from push clicks not opening Links in push notifications need to be ATS compliant to be opened in web views. Ensure that your web links use HTTPS. For more information, refer to [ATS compliance](https://www.braze.com/docs/pt-br/pt-br/developer_guide/platform_integration_guides/swift/advanced_use_cases/linking/#app-transport-security-ats). ### Deep links from push clicks not opening Most of the code that handles deep links also handles push opens. First, ensure that push opens are being logged. If not, fix that issue (as the fix often fixes link handling). If opens are being logged, check whether it is an issue with the deep link in general or with the deep linking push click handling. To do this, test to see if a deep link from an in-app message click works. ## Understanding the Braze push workflow The Firebase Cloud Messaging (FCM) service is Google's infrastructure for push notifications sent to Android applications. Here is the simplified structure of how push notifications are enabled for your users' devices and how Braze can send push notifications to them: ```mermaid --- config: theme: mc --- sequenceDiagram participant Device as User Device participant App as Android App participant BrazeSDK as Braze SDK participant BrazeAPI as Braze Server participant Firebase as Google Firebase Note over Device, Firebase: Register Option 1
Register Automatically using `com_braze_firebase_cloud_messaging_registration_enabled` in braze.xml App ->> Braze: App initializes Braze with the first Braze call
This could be automatic session handling BrazeSDK ->> App: Get push token from Firebase Manager BrazeSDK ->> BrazeAPI: Send push token to Braze Server Note right of BrazeAPI: Braze will remove push token from any
other user who may have previously
been logged in on the same device. Note over Device, Firebase: Register Option 2
Manual registration. App ->> BrazeSDK: App sets `Braze.registeredPushToken` BrazeSDK ->> BrazeAPI: Send push token to Braze Server Note right of BrazeAPI: Braze will remove push token from any
other user who may have previously
been logged in on the same device. Note over Device, Firebase: Push permission BrazeAPI ->> BrazeSDK: In-App Message containing push prompt BrazeSDK -> App: In-App Message is displayed App -> BrazeSDK: User requests permissions BrazeSDK -> App: Displays the Push Authorization prompt BrazeSDK -> BrazeAPI: If authorized and `com_braze_optin_when_push_authorized`, Opt-In value is sent. Note over Device, Firebase: Push Notification Is Sent BrazeAPI ->> Firebase: Sends push message Firebase ->> Device: Push message sent Device ->> App: Android will send the push to the App.
This could be blocked to Do Not Disturb, Power Saving Mode, etc. App ->> BrazeSDK: Message is sent to BrazeFirebaseMessagingService BrazeSDK ->> Device: SDK will check if the push is from Braze.
If so, push data is transformed into a Push Notification and displayed. ``` ### Step 1: Configuring your Google Cloud API key In developing your app, you'll need to provide the Braze Android SDK with your Firebase sender ID. Additionally, you'll need to provide an API Key for server applications to the Braze dashboard. Braze will use this API key to send messages to your devices. You will also need to check that FCM service is enabled in Google Developer's console. **Note:** A common mistake during this step is using the app identifier API key instead of the REST API key. ### Step 2: Devices register for FCM and provide Braze with push tokens In typical integrations, the Braze Android SDK will handle registering devices for FCM capability. This will usually happen immediately upon opening the app for the first time. After registration, Braze will be provided with an FCM Registration ID, which is used to send messages to that device specifically. We will store the Registration ID for that user, and that user will become "push registered" if they previously did not have a push token for any of your apps. ### Step 3: Launching a Braze push campaign When a push campaign is launched, Braze will make requests to FCM to deliver your message. Braze will use the API key copied in the dashboard to authenticate and verify that we can send push notifications to the push tokens provided. ### Step 4: Removing invalid tokens If FCM informs us that any of the push tokens we were attempting to send a message to are invalid, we remove those tokens from the user profiles they were associated with. If users have no other push tokens, they will no longer show up as "Push Registered" under the **Segments** page. For more details about FCM, visit [Cloud messaging](https://firebase.google.com/docs/cloud-messaging/). ## Utilizing the push error logs Braze provides push notification errors within the message activity log. This error log provides a variety of warnings which can be very helpful for identifying why your campaigns aren't working as expected. Clicking on an error message will redirect you to relevant documentation to help you troubleshoot a particular incident. ![](https://www.braze.com/docs/pt-br/pt-br/assets/img_archive/message_activity_log.png?6577302323ab3f2df3196a973320b8d3) ## Troubleshooting scenarios ### Push isn't sending Your push messages might not be sending because of the following situations: - Your credentials exist in the wrong Google Cloud Platform project ID (wrong sender ID). - Your credentials have the wrong permission scope. - You uploaded wrong credentials to the wrong Braze workspace (wrong sender ID). For other issues that may prevent you from sending a push message, refer to [User Guide: Troubleshooting Push Notifications](https://www.braze.com/docs/pt-br/pt-br/user_guide/message_building_by_channel/push/troubleshooting/). ### No "push registered" users showing in the Braze dashboard (prior to sending messages) Confirm that your app is correctly configured to allow push notifications. Common failure points to check include: #### Incorrect sender ID Check that the correct FCM sender ID is included in the `braze.xml` file. An incorrect sender ID will lead to `MismatchSenderID` errors reported in the dashboard's message activity log. #### Braze registration not occurring Since FCM registration is handled outside of Braze, failure to register can only occur in two places: 1. During registration with FCM 2. When passing the FCM-generated push token to Braze We recommend setting a breakpoint or logging to confirm that the FCM-generated push token is being sent to Braze. If a token is not generated correctly or at all, we recommend consulting the [FCM documentation](https://firebase.google.com/docs/cloud-messaging/android/client). #### Google Play Services not present For FCM push to work, Google Play Services must be present on the device. If Google Play Services isn't on a device, push registration will not occur. **Note:** Google Play Services is not installed on Android emulators without Google APIs installed. #### Device not connected to the internet Check that your device has good internet connectivity and isn't sending network traffic through a proxy. ### Tapping push notification doesn't open the app Check if `com_braze_handle_push_deep_links_automatically` is set to `true` or `false`. To enable Braze to automatically open the app and any deep links when a push notification is tapped, set `com_braze_handle_push_deep_links_automatically` to `true` in your `braze.xml` file. If `com_braze_handle_push_deep_links_automatically` is set to its default of `false`, you need to use a Braze Push Callback to listen for and handle the push received and opened intents. ### Push notifications bounced If a push notification isn't delivered, make sure it didn't bounce by looking in the [developer console](https://www.braze.com/docs/pt-br/pt-br/developer_guide/platforms/android/push_notifications/troubleshooting/#utilizing-the-push-error-logs). The following are descriptions of common errors that may be logged in the developer console: #### Error: MismatchSenderID `MismatchSenderID` indicates an authentication failure. Confirm your Firebase sender ID and FCM API key are correct. #### Error: InvalidRegistration `InvalidRegistration` can be caused by a malformed push token. 1. Make sure to pass a valid push token to Braze from [Firebase Cloud Messaging](https://firebase.google.com/docs/cloud-messaging/android/client#retrieve-the-current-registration-token). #### Error: NotRegistered 1. `NotRegistered` typically occurs when an app has been deleted from a device. Braze uses `NotRegistered` internally to signal that an app has been uninstalled from a device. 2. `NotRegistered` may also occur when multiple registrations occur and a second registration invalidates the first token. ### Push notifications sent but not displayed on users' devices There are a few reasons why this could be occurring: #### Application was force quit If you force-quit your application through your system settings, your push notifications will not be sent. Launching the app again will re-enable your device to receive push notifications. #### BrazeFirebaseMessagingService not registered The BrazeFirebaseMessagingService must be properly registered in `AndroidManifest.xml` for push notifications to appear: ```xml

Swift: 5.11.0+

### Etapa 1: Crie uma atividade {#create-an-activity} Primeiro, certifique-se de ter seguido o procedimento [Exibindo dados ao vivo com Live Activities](https://developer.apple.com/documentation/activitykit/displaying-live-data-with-live-activities) na documentação da Apple para configurar Atividades ao Vivo no seu aplicativo iOS. Como parte dessa tarefa, inclua `NSSupportsLiveActivities` definido como `YES` no seu `Info.plist`. Como a natureza exata da sua Atividade ao Vivo será específica para o seu caso de negócios, você precisará configurar e inicializar os objetos [Activity](https://developer.apple.com/documentation/activitykit/activityattributes). É importante ressaltar que você definirá: * `ActivityAttributes`: Esse protocolo define o conteúdo estático (imutável) e dinâmico (mutável) que aparecerá na sua Atividade ao Vivo. * `ActivityAttributes.ContentState`: Esse tipo define os dados dinâmicos que serão atualizados no decorrer da atividade. Você também usará o SwiftUI para criar a apresentação da interface do usuário da tela de bloqueio e do Dynamic Island nos dispositivos compatíveis. Certifique-se de estar familiarizado com os [pré-requisitos e as limitações](https://developer.apple.com/documentation/activitykit/displaying-live-data-with-live-activities#Understand-constraints) da Apple para Atividades ao Vivo, pois essas restrições são independentes da Braze. **Note:** Se você espera enviar pushes frequentes para a mesma Atividade ao Vivo, pode evitar ser limitado pelo orçamento da Apple definindo `NSSupportsLiveActivitiesFrequentUpdates` como `YES` no arquivo `Info.plist`. Para saber mais, consulte a seção [`Determine the update frequency`](https://developer.apple.com/documentation/activitykit/updating-and-ending-your-live-activity-with-activitykit-push-notifications#Determine-the-update-frequency) na documentação do ActivityKit. #### Exemplo {#example} Vamos imaginar que queremos criar uma Atividade ao Vivo para fornecer aos nossos usuários atualizações sobre o show Superb Owl, em que dois resgates de animais selvagens concorrentes recebem pontos pelas corujas que têm em sua residência. Neste exemplo, criamos uma struct chamada `SportsActivityAttributes`, mas você pode usar sua própria implementação de `ActivityAttributes`. ```swift #if canImport(ActivityKit) import ActivityKit #endif @available(iOS 16.1, *) struct SportsActivityAttributes: ActivityAttributes { public struct ContentState: Codable, Hashable { var teamOneScore: Int var teamTwoScore: Int } var gameName: String var gameNumber: String } ``` ### Etapa 2: Inicie a atividade {#start-the-activity} Primeiro, escolha como deseja registrar sua atividade: - **Remoto:** Use o método [`registerPushToStart`]() no início do ciclo de vida do usuário e antes que o token de push-to-start seja necessário, e então inicie uma atividade usando o endpoint [`/messages/live_activity/start`](https://www.braze.com/docs/pt-br/pt-br/api/endpoints/messaging/live_activity/start/). - **Local:** Crie uma instância da sua Atividade ao Vivo e, em seguida, use o método [`launchActivity`]() para criar tokens push para a Braze gerenciar. **Important:** Para registrar remotamente uma Atividade ao Vivo, é necessário o iOS 17.2 ou posterior. #### Etapa 2.1: Adicione o BrazeKit à sua extensão de widget {#step-21-add-brazekit-to-your-widget-extension} No seu projeto Xcode, selecione o nome do aplicativo e, em seguida, **General**. Em **Frameworks and Libraries**, confirme se o `BrazeKit` está listado. ![O framework BrazeKit em Frameworks and Libraries em um projeto Xcode de exemplo.](https://www.braze.com/docs/pt-br/pt-br/assets/img/swift/live_activities/xcode_frameworks_and_libraries.png?cec8b144f4f7f25ba4df574c272bd622) #### Etapa 2.2: Adicione o protocolo BrazeLiveActivityAttributes {#brazeActivityAttributes} Na sua implementação de `ActivityAttributes`, adicione conformidade ao protocolo `BrazeLiveActivityAttributes` e então adicione a propriedade `brazeActivityId` ao seu modelo de atributos. **Important:** O iOS mapeia a propriedade `brazeActivityId` para o campo correspondente na carga útil de push-to-start da sua Atividade ao Vivo, portanto ela não deve ser renomeada nem receber nenhum outro valor. ```swift import BrazeKit #if canImport(ActivityKit) import ActivityKit #endif @available(iOS 16.1, *) // 1. Add the `BrazeLiveActivityAttributes` conformance to your `ActivityAttributes` struct. struct SportsActivityAttributes: ActivityAttributes, BrazeLiveActivityAttributes { public struct ContentState: Codable, Hashable { var teamOneScore: Int var teamTwoScore: Int } var gameName: String var gameNumber: String // 2. Add the `String?` property to represent the activity ID. var brazeActivityId: String? } ``` #### Etapa 2.3: Registre para push-to-start {#step-23-register-for-push-to-start} Em seguida, registre o tipo de Atividade ao Vivo para que a Braze possa rastrear todos os tokens push-to-start e instâncias de Atividade ao Vivo associadas a esse tipo. **Warning:** O sistema operacional iOS gera tokens push-to-start somente durante a primeira instalação do app após a reinicialização do dispositivo. Para garantir que seus tokens sejam registrados de forma confiável, chame `registerPushToStart` no seu método `didFinishLaunchingWithOptions`. ###### Exemplo No exemplo a seguir, a classe `LiveActivityManager` manipula objetos de Atividade ao Vivo. Em seguida, o método `registerPushToStart` registra `SportsActivityAttributes`: ```swift import BrazeKit #if canImport(ActivityKit) import ActivityKit #endif class LiveActivityManager { @available(iOS 17.2, *) func registerActivityType() { // This method returns a Swift background task. // You may keep a reference to this task if you need to cancel it wherever appropriate, or ignore the return value if you wish. let pushToStartObserver: Task = Self.braze?.liveActivities.registerPushToStart( forType: Activity.self, name: SportsActivityAttributes.name ) } } ``` #### Etapa 2.4: Envie uma notificação push-to-start {#step-24-send-a-push-to-start-notification} Envie uma notificação push-to-start remota usando o endpoint [`/messages/live_activity/start`](https://www.braze.com/docs/pt-br/pt-br/api/endpoints/messaging/live_activity/start/). Você pode usar o [framework ActivityKit da Apple](https://developer.apple.com/documentation/activitykit) para obter um token de push, que o SDK da Braze pode gerenciar para você. Isso permite que você atualize as Atividades ao Vivo por meio da API da Braze, pois a Braze enviará o token de push para o serviço de Notificações por Push da Apple (APNs) no back-end. 1. Crie uma instância da sua implementação de Atividade ao Vivo usando as APIs do ActivityKit da Apple. 2. Defina o parâmetro `pushType` como `.token`. 3. Passe os `ActivitiesAttributes` e `ContentState` das Atividades ao Vivo que você definiu. 4. Registre sua atividade na instância da Braze, passando-a para [`launchActivity(pushTokenTag:activity:)`](https://braze-inc.github.io/braze-swift-sdk/documentation/brazekit/braze/liveactivities-swift.class). O parâmetro `pushTokenTag` é uma string personalizada que você define. Ele deve ser exclusivo para cada Atividade ao Vivo que você criar. Depois de registrar a Atividade ao Vivo, o SDK da Braze extrairá e observará as alterações nos tokens de push. #### Exemplo No nosso exemplo, criaremos uma classe chamada `LiveActivityManager` como interface para nossos objetos de Atividade ao Vivo. Em seguida, definiremos o `pushTokenTag` como `"sports-game-2024-03-15"`. ```swift import BrazeKit #if canImport(ActivityKit) import ActivityKit #endif class LiveActivityManager { @available(iOS 16.2, *) func createActivity() { let activityAttributes = SportsActivityAttributes(gameName: "Superb Owl", gameNumber: "Game 1") let contentState = SportsActivityAttributes.ContentState(teamOneScore: "0", teamTwoScore: "0") let activityContent = ActivityContent(state: contentState, staleDate: nil) if let activity = try? Activity.request(attributes: activityAttributes, content: activityContent, // Setting your pushType as .token allows the Activity to generate push tokens for the server to watch. pushType: .token) { // Register your Live Activity with Braze using the pushTokenTag. // This method returns a Swift background task. // You may keep a reference to this task if you need to cancel it wherever appropriate, or ignore the return value if you wish. let liveActivityObserver: Task = AppDelegate.braze?.liveActivities.launchActivity(pushTokenTag: "sports-game-2024-03-15", activity: activity) } } } ``` O widget da Atividade ao Vivo exibiria esse conteúdo inicial para os usuários. ![Uma atividade ao vivo em uma tela de bloqueio do iPhone com as pontuações de duas equipes. Tanto o Wild Bird Fund quanto o Owl Rehab têm pontuações de 0.](https://www.braze.com/docs/pt-br/pt-br/assets/img/swift/live_activities/example_1_1.png?b9615bf4d416a7865420f5364951ccd6){: style="max-width:40%;"} ### Etapa 3: Retome o rastreamento de atividades {#resume-activity-tracking} Para garantir que a Braze rastreie sua Atividade ao Vivo na inicialização do app: 1. Abra seu arquivo `AppDelegate`. 2. Importe o módulo `ActivityKit` se ele estiver disponível. 3. Chame [`resumeActivities(ofType:)`](https://braze-inc.github.io/braze-swift-sdk/documentation/brazekit/braze/liveactivities-swift.class/resumeactivities(oftype:)) em `application(_:didFinishLaunchingWithOptions:)` para todos os tipos de `ActivityAttributes` que você registrou no seu aplicativo. Isso permite que a Braze retome as tarefas para rastrear atualizações de tokens push para todas as Atividades ao Vivo ativas. Observe que, se um usuário tiver descartado explicitamente a Atividade ao Vivo no dispositivo, ela será considerada removida e a Braze não a rastreará mais. ###### Exemplo ```swift import UIKit import BrazeKit #if canImport(ActivityKit) import ActivityKit #endif @main class AppDelegate: UIResponder, UIApplicationDelegate { static var braze: Braze? = nil func application( _ application: UIApplication, didFinishLaunchingWithOptions launchOptions: [UIApplication.LaunchOptionsKey: Any]? ) -> Bool { if #available(iOS 16.1, *) { Self.braze?.liveActivities.resumeActivities( ofType: Activity.self ) } return true } } ``` ### Etapa 4: Atualize a atividade {#update-the-activity} ![Uma atividade ao vivo em uma tela de bloqueio do iPhone com as pontuações de duas equipes. O Wild Bird Fund tem 2 pontos e o Owl Rehab tem 4 pontos.](https://www.braze.com/docs/pt-br/pt-br/assets/img/swift/live_activities/example_1_2.png?c9ac24cf3bad2d8d1cc815a44699160e){: style="max-width:40%;float:right;margin-left:15px;"} O endpoint [`/messages/live_activity/update`](https://www.braze.com/docs/pt-br/pt-br/api/endpoints/messaging/live_activity/update/) permite que você atualize uma Atividade ao Vivo por meio de notificações por push enviadas pela REST API da Braze. Use esse endpoint para atualizar o `ContentState` da sua Atividade ao Vivo. Ao atualizar o `ContentState`, o widget da Atividade ao Vivo exibirá as novas informações. Veja como seria o show Superb Owl no final do primeiro tempo. Consulte nosso artigo sobre o [endpoint `/messages/live_activity/update`](https://www.braze.com/docs/pt-br/pt-br/api/endpoints/messaging/live_activity/update/) para obter todos os detalhes. ### Etapa 5: Encerre a atividade {#end-the-activity} Quando uma Atividade ao Vivo está ativa, ela é exibida na tela de bloqueio do usuário e no Dynamic Island. Para encerrá-la pela Braze, use o endpoint [`/messages/live_activity/update`](https://www.braze.com/docs/pt-br/pt-br/api/endpoints/messaging/live_activity/update/) com `end_activity` definido como `true`. Para melhorar a confiabilidade ao encerrar uma Atividade ao Vivo, siga estas etapas opcionais: 1. Opcionalmente, inclua `dismissal_date` na mesma solicitação de `update` para sugerir quando o iOS deve remover a interface da Atividade ao Vivo. 2. Verifique os resultados de entrega no [Registro de atividades de envio de mensagem](https://www.braze.com/docs/pt-br/pt-br/user_guide/administrative/app_settings/message_activity_log_tab/). #### Organizando o descarte automático {#arranging-automatic-dismissal} Para organizar o descarte automático, agende uma solicitação de acompanhamento para o endpoint de atualização após iniciar a Atividade ao Vivo. 1. Envie uma solicitação `/messages/live_activity/start` com um `activity_id` que você possa rastrear. 2. Armazene esse `activity_id` e o horário de encerramento desejado no agendador do seu backend. 3. No horário de encerramento desejado, envie uma solicitação `/messages/live_activity/update` com `end_activity` definido como `true`. 4. Configure a data de descarte na mesma solicitação de atualização. Para saber mais, consulte o endpoint [`/messages/live_activity/update`](https://www.braze.com/docs/pt-br/pt-br/api/endpoints/messaging/live_activity/update/). Observe que o momento do descarte é controlado pelo iOS. Mesmo após enviar uma solicitação de encerramento válida, a remoção da tela de bloqueio ou do Dynamic Island pode ser atrasada ou se comportar de forma diferente com base em condições do sistema operacional. Uma Atividade ao Vivo também pode ser encerrada fora da Braze: * **Descarte pelo usuário**: Um usuário pode descartar manualmente uma Atividade ao Vivo. * **Tempo limite**: Após um tempo padrão de oito horas, o iOS removerá a Atividade ao Vivo do Dynamic Island do usuário. Após um tempo padrão de 12 horas, o iOS removerá a Atividade ao Vivo da tela de bloqueio do usuário. Consulte nosso artigo sobre o [endpoint `/messages/live_activity/update`](https://www.braze.com/docs/pt-br/pt-br/api/endpoints/messaging/live_activity/update/) para obter todos os detalhes. ## Rastreamento de Atividades ao Vivo {#tracking-live-activities} Os eventos de Atividade ao Vivo estão disponíveis em Currents, Compartilhamento de dados Snowflake e Criador de consultas. Os eventos a seguir podem ajudar você a entender e monitorar o ciclo de vida das suas Atividades ao Vivo, rastrear a disponibilidade de tokens e diagnosticar problemas ou verificar status de entrega de forma independente. - [Mudança de token push-to-start de Atividade ao Vivo](https://www.braze.com/docs/pt-br/pt-br/user_guide/data/braze_currents/event_glossary/customer_behavior_events/#live-activity-push-to-start-token-change-events): Captura quando um token push-to-start (PTS) é adicionado ou atualizado na Braze, permitindo que você rastreie registros e disponibilidade de tokens por usuário. - [Mudança de token de atualização de Atividade ao Vivo](https://www.braze.com/docs/pt-br/pt-br/user_guide/data/braze_currents/event_glossary/customer_behavior_events/#live-activity-update-token-change-events): Rastreia a adição, atualização ou remoção de tokens de atualização de Atividade ao Vivo (LAU). - [Envio de Atividade ao Vivo](https://www.braze.com/docs/pt-br/pt-br/user_guide/data/braze_currents/event_glossary/message_engagement_events/#live-activity-send-events): Registra cada vez que uma Atividade ao Vivo é iniciada, atualizada ou encerrada pela Braze. - [Resultado de Atividade ao Vivo](https://www.braze.com/docs/pt-br/pt-br/user_guide/data/braze_currents/event_glossary/message_engagement_events/#live-activity-outcome-events): Indica o status final de entrega ao serviço de Notificações por Push da Apple (APNs) para cada Atividade ao Vivo enviada pela Braze. ## Observar eventos de Atividade ao Vivo (opcional) {#observe-live-activity-events}

Swift: 14.2.0+

**Important:** Não se inscreva diretamente nesses streams do ActivityKit com a Apple, pois isso entrará em conflito com as inscrições da Braze e impedirá que as Atividades ao Vivo funcionem corretamente: 1. [`pushTokenUpdates`](https://developer.apple.com/documentation/activitykit/activity/pushtokenupdates-swift.property) 2. [`activityStateUpdates`](https://developer.apple.com/documentation/activitykit/activity/activitystateupdates-swift.property) 3. [`contentUpdates`](https://developer.apple.com/documentation/activitykit/activity/contentupdates-swift.property) 4. [`pushToStartTokenUpdates`](https://developer.apple.com/documentation/activitykit/activity/pushtostarttokenupdates) 5. [`activityUpdates`](https://developer.apple.com/documentation/activitykit/activity/activityupdates-swift.type.property) Em vez disso, use as inscrições mencionadas abaixo. O SDK da Braze fornece dois métodos de inscrição em `braze.liveActivities` para observar o ciclo de vida completo das Atividades ao Vivo. Para um passo a passo completo, consulte o [tutorial de Atividades ao Vivo](https://braze-inc.github.io/braze-swift-sdk/tutorials/brazekit/b4-live-activities). - [`subscribeToStateUpdates(_:)`](#subscribe-to-state-updates): Entrega eventos de ciclo de vida tanto para o registro de tokens push-to-start quanto para instâncias de atividades em execução. - [`subscribeToErrors(_:)`](#subscribe-to-errors): Entrega erros do SDK e do lado do servidor encontrados durante o rastreamento de Atividades ao Vivo. **Note:** Ambos os métodos retornam um [`Braze.Cancellable`](https://braze-inc.github.io/braze-swift-sdk/documentation/brazekit/braze/cancellable-swift.typealias). A inscrição permanece ativa enquanto o valor retornado for mantido por uma referência forte (por exemplo, armazene-o em uma propriedade com o mesmo ciclo de vida da sua instância `Braze`). ### Configurar inscrições {#set-up-subscriptions} Configure as inscrições uma vez em `application(_:didFinishLaunchingWithOptions:)` e mantenha-as durante toda a vida útil do seu app: ```swift class AppDelegate: UIResponder, UIApplicationDelegate { static var braze: Braze? var stateSubscription: Braze.Cancellable? var errorSubscription: Braze.Cancellable? func application( _ application: UIApplication, didFinishLaunchingWithOptions launchOptions: [UIApplication.LaunchOptionsKey: Any]? ) -> Bool { let braze = Braze(configuration: config) Self.braze = braze if #available(iOS 16.1, *) { stateSubscription = Self.braze?.liveActivities.subscribeToStateUpdates { event in self.handleStateUpdate(event) } errorSubscription = Self.braze?.liveActivities.subscribeToErrors { error in self.handleLiveActivityError(error) } } return true } } ``` **Note:** Os retornos de chamada são acionados apenas para eventos futuros de atividades ao vivo — eles não reproduzem o estado atual no momento da inscrição. Para consultar o snapshot do estado atual, use `Activity.activities`. ### subscribeToStateUpdates {#subscribe-to-state-updates} `subscribeToStateUpdates(_:)` entrega valores `UpdateEvent` que cobrem o ciclo de vida completo das Atividades ao Vivo. Os eventos são divididos em dois escopos: - `.activityType(ActivityType)`: Eventos em nível de tipo para registro de tokens push-to-start (iOS 17.2+). Nenhuma instância de atividade existe ainda. - `.activityInstance(ActivityInstance)`: Eventos em nível de instância para uma atividade específica em execução. Múltiplos assinantes são suportados — cada inscrição ativa recebe cada emissão de forma independente. #### Eventos com escopo de tipo {#type-scoped-events} | Evento | Quando é disparado | | ----- | ------------- | | `.pushToStartTokenRead(activityType:)` | Um token push-to-start foi lido do sistema operacional. A Braze agora pode iniciar remotamente uma nova atividade desse tipo. | | `.pushToStartTokenFlushed(activityType:)` | O token foi enviado ao servidor da Braze. A Braze pode enviar notificações push-to-start para esse tipo. | | `.pushToStartOptedOut(activityType:)` | O usuário optou por não receber push-to-start para esse tipo de atividade por meio de `optOutPushToStart(type:)`. | | `.pushToStartOptOutFlushed(activityType:)` | A opção de não receber foi enviada ao servidor da Braze. | {: .reset-td-br-1 .reset-td-br-2 aria-label="Eventos com escopo de tipo" } #### Eventos com escopo de instância {#instance-scoped-events} | Evento | Quando é disparado | | ----- | ------------- | | `.started(activityId:activityType:pushTokenTag:launchSource:)` | O SDK começou a rastrear essa atividade por meio de `launchActivity(pushTokenTag:activity:)`. O valor de `launchSource` é `.local` para atividades iniciadas pelo app ou `.pushToStart` para atividades iniciadas remotamente. | | `.resumed(activityId:activityType:pushTokenTag:)` | O SDK retomou o rastreamento dessa atividade por meio de `resumeActivities(ofType:)`. | | `.pushTokenFlushed(activityId:activityType:pushTokenTag:)` | O token de push da atividade foi aceito pelo servidor da Braze — a atividade agora pode receber atualizações remotas. | | `.active(activityId:activityType:)` | A atividade está atualmente ativa e visível para o usuário. | | `.stale(activityId:activityType:staleDate:)` | O conteúdo da atividade ficou desatualizado. Emitido apenas no iOS 16.2 e posterior. | | `.dismissed(activityId:activityType:)` | O usuário descartou manualmente a atividade. | | `.ended(activityId:activityType:)` | A atividade foi encerrada. | | `.contentUpdated(activityId:activityType:)` | O estado do conteúdo da atividade foi atualizado (iOS 16.2+). Use lógica personalizada para buscar a `Activity` pelo ID em `Activity.activities` e acessar o estado tipado por meio de `activity.content.state`. | | `.pushTokenUpdated(activityId:activityType:)` | O ActivityKit rotacionou o token de push da atividade. | {: .reset-td-br-1 .reset-td-br-2 aria-label="Eventos com escopo de instância" } ###### Exemplo ```swift func handleStateUpdate(_ event: Braze.LiveActivities.UpdateEvent) { switch event { // Type-scoped: push-to-start token lifecycle (iOS 17.2+) case .activityType(.pushToStartTokenRead(let activityType)): print("[\(activityType)] Push-to-start token read by SDK") // ... // Instance-scoped: SDK tracking case .activityInstance(.started(let id, let type, let tag, let source)): print("[\(type)] Activity \(id) started via \(source), tag: \(tag)") // ... // Instance-scoped: ActivityKit lifecycle case .activityInstance(.active(let id, let type)): print("[\(type)] Activity \(id) is active") // ... case .activityInstance(.ended(let id, let type)): print("[\(type)] Activity \(id) ended") // Instance-scoped: content updates (iOS 16.2+) case .activityInstance(.contentUpdated(let id, let type)): // For more advanced use cases of `contentUpdated`, see the section below print("[\(type)] Content updated for activity \(id)") case .activityInstance(.pushTokenUpdated(let id, let type)): print("[\(type)] Activity \(id) push token rotated") } } ``` ### subscribeToErrors {#subscribe-to-errors} `subscribeToErrors(_:)` entrega valores `ErrorEvent` usando os mesmos dois escopos que `UpdateEvent`: - `.activityType(ActivityType)`: Erros em nível de tipo para falhas de registro push-to-start. - `.activityInstance(ActivityInstance)`: Erros em nível de instância para uma atividade em execução. Use a flag `isTransient` para determinar se uma nova tentativa é apropriada. O SDK tenta novamente automaticamente as falhas transitórias. #### Erros com escopo de tipo {#type-scoped-errors} | Erro | Quando é disparado | | ----- | ------------- | | `.pushToStartRegistrationFailed(activityType:isTransient:reason:)` | O token push-to-start não conseguiu chegar ao servidor da Braze. | {: .reset-td-br-1 .reset-td-br-2 aria-label="Erros com escopo de tipo" } #### Erros com escopo de instância {#instance-scoped-errors} | Erro | Quando é disparado | | ----- | ------------- | | `.registrationFailed(activityId:activityType:pushTokenTag:isTransient:reason:)` | O token de push da atividade não conseguiu se registrar na Braze. | | `.activityNotFound(activityId:activityType:)` | `resumeActivities(ofType:)` encontrou um mapeamento armazenado para uma atividade que não está mais em execução — provavelmente ela foi encerrada enquanto o app estava fechado. | | `.invalidPushTokenTag(activityId:activityType:tag:)` | `launchActivity(pushTokenTag:activity:)` foi chamado com uma tag inválida. As tags devem ser não vazias e ter menos de 256 bytes. | {: .reset-td-br-1 .reset-td-br-2 aria-label="Erros com escopo de instância" } ###### Exemplo ```swift func handleLiveActivityError(_ error: Braze.LiveActivities.ErrorEvent) { switch error { // Type-scoped errors case .activityType(.pushToStartRegistrationFailed(let type, let isTransient, let reason)): if isTransient { print("[\(type)] Push-to-start registration failed (transient, will retry): \(reason)") } else { print("[\(type)] Push-to-start registration failed (permanent): \(reason)") } // Instance-scoped errors case .activityInstance(.registrationFailed(let id, let type, _, let isTransient, let reason)): if isTransient { print("[\(type)] Activity \(id) registration failed (transient, retrying): \(reason)") } else { print("[\(type)] Activity \(id) registration failed (permanent): \(reason)") } case .activityInstance(.activityNotFound(let id, let type)): print("[\(type)] Stored activity \(id) not found on resume") case .activityInstance(.invalidPushTokenTag(let id, let type, let tag)): print("[\(type)] Activity \(id) has invalid push token tag '\(tag)'") } } ``` ### Lidar com atualizações de estado do conteúdo (opcional) {#handle-content-state} Se você quiser usar o estado do conteúdo da instância real da Atividade ao Vivo, siga esta seção. Quando um evento `.contentUpdated` é disparado, use lógica personalizada para buscar a `Activity` em execução pelo seu ID em `Activity.activities` e, em seguida, acesse o `ContentState` tipado por meio de `activity.content.state`. #### Tipo de atributos único {#single-attributes-type} ```swift case .activityInstance(.contentUpdated(let id, let type)): #if canImport(ActivityKit) // Add custom logic look up the Activity by ID and access your app's typed ContentState. // In this example, `SportsActivityAttributes` is the app's custom type. if #available(iOS 16.2, *), let activity = findActivityInstance(id: id, as: SportsActivityAttributes.self) { // `activityContent` is now strongly typed as a `SportsActivityAttributes` let activityContent = activity.content.state print("[\(type)] Game \(id) — score: \(activityContent.teamOneScore)–\(activityContent.teamTwoScore)") return } #endif print("[\(type)] Content updated for activity \(id)") // ... // - MARK: Helper methods @available(iOS 16.2, *) func findActivityInstance( id: String, as type: Attributes.Type ) -> Activity? { // Use Apple's API to find the matching Live Activity instance: // - https://developer.apple.com/documentation/activitykit/activity/activities Activity.activities.first(where: { $0.id == id }) } ``` #### Múltiplos tipos de atributos {#multiple-attributes-types} Se o seu app usa múltiplos tipos de `ActivityAttributes`, verifique a string `type` para buscar a `Activity` apropriada: ```swift case .activityInstance(.contentUpdated(let id, let type)): #if canImport(ActivityKit) if #available(iOS 16.2, *) { if type == SportsActivityAttributes.name, let activity = findActivityInstance(id: id, as: SportsActivityAttributes.self) { let activityContent = activity.content.state print("[\(type)] Game \(id) — score: \(activityContent.teamOneScore)–\(activityContent.teamTwoScore)") return } else if type == OrderActivityAttributes.name, let activity = findActivityInstance(id: id, as: OrderActivityAttributes.self) { let activityContent = activity.content.state print("[\(type)] Order \(id) — status: \(activityContent.status), ETA: \(activityContent.eta)") return } } #endif print("[\(type)] Content updated for activity \(id)") // ... // - MARK: Helper methods @available(iOS 16.2, *) func findActivityInstance( id: String, as type: Attributes.Type ) -> Activity? { // Use Apple's API to find the matching Live Activity instance: // - https://developer.apple.com/documentation/activitykit/activity/activities Activity.activities.first(where: { $0.id == id }) } ``` ## Perguntas frequentes (FAQ) {#faq} ### Funcionalidade e suporte {#functionality-and-support} #### Quais plataformas suportam Atividades ao Vivo? {#what-platforms-support-live-activities} Atualmente, as Atividades ao Vivo são um recurso específico do iOS e iPadOS. Por padrão, atividades lançadas em um iPhone ou iPad também são exibidas em qualquer dispositivo watchOS 11+ ou macOS 26+ emparelhado. ![Uma captura de tela de uma barra de menu do macOS exibindo uma Atividade ao Vivo como um alerta.](https://www.braze.com/docs/pt-br/pt-br/assets/img/live-activity-macos.png?ae4757435bb769d2eb1ea1d297477a1c){: style="max-width:60%;"} O artigo sobre Atividades ao Vivo aborda os [pré-requisitos](https://www.braze.com/docs/pt-br/pt-br/developer_guide/platforms/swift/live_activities/#prerequisites) para o gerenciamento de Atividades ao Vivo por meio do SDK Swift da Braze. #### Os apps React Native são compatíveis com Atividades ao Vivo? {#do-react-native-apps-support-live-activities} Sim, o React Native SDK 3.0.0+ oferece suporte a Atividades ao Vivo por meio do SDK Swift da Braze. Ou seja, você precisa escrever código React Native iOS diretamente sobre o SDK Swift da Braze. Não há uma API de conveniência JavaScript específica do React Native para Atividades ao Vivo porque os recursos de Atividades ao Vivo fornecidos pela Apple usam linguagens intraduzíveis em JavaScript (por exemplo, concorrência Swift, genéricos, SwiftUI). #### A Braze oferece suporte a Atividades ao Vivo como uma Campaign ou etapa do Canvas? {#does-braze-support-live-activities-as-a-campaign-or-canvas-step} Não, isso não é suportado no momento. ### Notificações por push e Atividades ao Vivo {#push-notifications-and-live-activities} #### O que acontece se uma notificação por push for enviada enquanto uma Atividade ao Vivo estiver ativa? {#what-happens-if-a-push-notification-is-sent-while-a-live-activity-is-active} ![Uma tela de telefone com uma Atividade ao Vivo de um jogo esportivo entre Bulls e Bears no meio da tela e um texto de notificação por push lorem ipsum na parte inferior da tela.](https://www.braze.com/docs/pt-br/pt-br/assets/img/push-vs-live-activities.png?e6bf39f47386b7741f04078c5b0f55fc){: style="max-width:30%;float:right;margin-left:15px;"} As Atividades ao Vivo e as notificações por push ocupam espaços diferentes na tela e não entram em conflito na tela do usuário. #### Se as Atividades ao Vivo utilizam a funcionalidade de mensagens push, as notificações por push precisam estar ativadas para receber Atividades ao Vivo? {#if-live-activities-leverage-push-message-functionality-do-push-notifications-need-to-be-enabled-to-receive-live-activities} Embora as Atividades ao Vivo dependam de notificações por push para atualizações, elas são controladas por configurações de usuário diferentes. Um usuário pode aceitar Atividades ao Vivo, mas não as notificações por push, e vice-versa. Os tokens de atualização de Atividade ao Vivo expiram após oito horas. #### As Atividades ao Vivo requerem push primers? {#do-live-activities-require-push-primers} Os [push primers](https://www.braze.com/docs/pt-br/pt-br/user_guide/channels/push/best_practices/push_primer_messages/) são uma prática recomendada para solicitar que os usuários aceitem notificações por push do seu app. No entanto, não há nenhum prompt do sistema para aceitar Atividades ao Vivo. Por padrão, os usuários aceitam Atividades ao Vivo para um app individual quando instalam esse app no iOS 16.1 ou posterior. Essa permissão pode ser desativada ou reativada nas configurações do dispositivo por app. ### Tópicos técnicos e solução de problemas {#technical-topics-and-troubleshooting} #### Como posso saber se as Atividades ao Vivo têm erros? {#how-do-i-know-if-live-activities-has-errors} Todos os erros de Atividades ao Vivo são registrados no dashboard da Braze no [Registro de atividades de envio de mensagem](https://www.braze.com/docs/pt-br/pt-br/user_guide/administer/global/workspace_settings/logs_and_alerts/message_activity_log/), onde é possível filtrar por "LiveActivity Errors". #### Depois de enviar uma notificação push-to-start, por que não recebi minha Atividade ao Vivo? {#after-sending-a-push-to-start-notification-why-havent-i-received-my-live-activity} Primeiro, verifique se sua carga útil inclui todos os campos obrigatórios descritos no endpoint [`messages/live_activity/start`](https://www.braze.com/docs/pt-br/pt-br/api/endpoints/messaging/live_activity/start/). Os campos `activity_attributes` e `content_state` devem corresponder às propriedades definidas no código do seu projeto. Se tiver certeza de que a carga útil está correta, é possível que você esteja sendo limitado pelos APNs. Esse limite é imposto pela Apple e não pela Braze. Para verificar se a notificação push-to-start chegou com sucesso ao dispositivo, mas não foi exibida devido a limites de taxa, você pode depurar o projeto usando o app Console no Mac. Anexe o processo de gravação do dispositivo desejado e, em seguida, filtre os registros por `process:liveactivitiesd` na barra de pesquisa. #### Depois de iniciar minha Atividade ao Vivo com push-to-start, por que ela não está recebendo novas atualizações? {#after-starting-my-live-activity-with-push-to-start-why-isnt-it-receiving-new-updates} Verifique se você implementou corretamente as instruções descritas [acima](#swift_brazeActivityAttributes). Seu `ActivityAttributes` deve conter tanto a conformidade com o protocolo `BrazeLiveActivityAttributes` quanto a propriedade `brazeActivityId`. Depois de receber uma notificação push-to-start de Atividade ao Vivo, verifique se você consegue ver uma solicitação de rede de saída para o endpoint `/push_token_tag` da sua URL da Braze e se ela contém o ID da atividade correto no campo `"tag"`. Por fim, certifique-se de que o tipo de atributo da Atividade ao Vivo na sua carga útil de atualização corresponda exatamente à string e à classe usadas na chamada do método do SDK para `registerPushToStart`. Use constantes para evitar erros de digitação. #### Estou recebendo uma resposta de acesso negado quando tento usar o endpoint `live_activity/update`. Por quê? {#i-am-receiving-an-access-denied-response-when-i-try-to-use-the-live_activityupdate-endpoint-why} As chaves de API que você usa precisam ter as permissões corretas para acessar os diferentes endpoints da API da Braze. Se estiver usando uma chave de API criada anteriormente, é possível que tenha se esquecido de atualizar as permissões. Leia nossa [visão geral da segurança da chave de API](https://www.braze.com/docs/pt-br/pt-br/api/basics/#rest-api-key-security) para relembrar. #### O endpoint `messages/send` compartilha os limites de taxa com o endpoint `messages/live_activity/update`? {#does-the-messagessend-endpoint-share-rate-limits-with-the-messageslive_activityupdate-endpoint} Por padrão, o limite de taxa do endpoint `messages/live_activity/update` é de 250.000 solicitações por hora, por espaço de trabalho e em vários endpoints. Consulte os [limites de taxa da API](https://www.braze.com/docs/pt-br/pt-br/api/api_limits/) para obter mais informações. # Feature Flags para o SDK do Braze Source: /docs/pt-br/developer_guide/feature_flags/index.md # Feature flags > Feature flags allow you to remotely enable or disable functionality for a specific or random selection of users. Importantly, they let you turn a feature on and off in production without additional code deployment or app store updates. This allows you to safely roll out new features with confidence. **Tip:** When you're ready to create your own feature flags, check out [Creating feature flags](https://www.braze.com/docs/pt-br/pt-br/developer_guide/feature_flags/create/). ## Prerequisites These are the minimum SDK versions needed to start using feature flags:

Swift: 5.9.0+ Web: 4.6.0+ Android: 24.2.0+ Roku: 1.0.0+ Flutter: 6.0.0+ Unity: 4.1.0+ React Native: 4.1.0+ Cordova: 5.0.0+

## Use cases ### Gradual rollouts Use feature flags to gradually enable features to a sample population. For example, you can soft launch a new feature to your VIP users first. This strategy helps mitigate risks associated with shipping new features to everyone at once and helps catch bugs early. ![Moving image of rollout traffic slider going from 0% to 100%.](https://www.braze.com/docs/pt-br/pt-br/assets/img/feature_flags/feature-flags-rollout.gif?9a18c29013c714574f37682a1e7b0637) For example, let's say we've decided to add a new "Live Chat Support" link to our app for faster customer service. We could release this feature to all customers at once. However, a wide release carries risks, such as: * Our Support team is still in training, and customers can start support tickets after it's released. This doesn't give us any leeway in case the Support team needs more time. * We're unsure of the actual volume of new support cases we'll get, so we might not be staffed appropriately. * If our Support team is overwhelmed, we have no strategy to quickly turn this feature off again. * There might be bugs introduced in the chat widget, and we don't want customers to have a negative experience. With Braze feature flags, we can instead gradually roll out the feature and mitigate all of these risks: * We will turn on the "Live Chat Support" feature when the Support team says they're ready. * We will enable this new feature for only 10% of users to determine if we're staffed appropriately. * If there are any bugs, we can quickly disable the feature instead of rushing to ship a new release. To gradually roll out this feature, we can [create a feature flag](https://www.braze.com/docs/pt-br/pt-br/developer_guide/feature_flags/create/) named "Live Chat Widget." ![Feature flag details for an example named Live Chat Widget. The ID is enable_live_chat. This feature flag description reads that the live chat widget will show on the support page.](https://www.braze.com/docs/pt-br/pt-br/assets/img/feature_flags/feature-flags-use-case-livechat-1.png?f87ac91f3de136edd7784b806876d8c0) In our app code, we will only show the **Start Live Chat** button when the Braze feature flag is enabled: ```javascript import {useState} from "react"; import * as braze from "@braze/web-sdk"; // Get the initial value from the Braze SDK const featureFlag = braze.getFeatureFlag("enable_live_chat"); const [liveChatEnabled, setLiveChatEnabled] = useState(featureFlag.enabled); // Listen for updates from the Braze SDK braze.subscribeToFeatureFlagsUpdates(() => { const newValue = braze.getFeatureFlag("enable_live_chat").enabled; setLiveChatEnabled(newValue); }); // Only show the Live Chat if the Braze SDK determines it is enabled return (<> Need help? {liveChatEnabled && } ) ``` ```java // Get the initial value from the Braze SDK FeatureFlag featureFlag = braze.getFeatureFlag("enable_live_chat"); Boolean liveChatEnabled = featureFlag != null && featureFlag.getEnabled(); // Listen for updates from the Braze SDK braze.subscribeToFeatureFlagsUpdates(event -> { FeatureFlag newFeatureFlag = braze.getFeatureFlag("enable_live_chat"); Boolean newValue = newFeatureFlag != null && newFeatureFlag.getEnabled(); liveChatEnabled = newValue; }); // Only show the Live Chat view if the Braze SDK determines it is enabled if (liveChatEnabled) { liveChatView.setVisibility(View.VISIBLE); } else { liveChatView.setVisibility(View.GONE); } ``` ```kotlin // Get the initial value from the Braze SDK val featureFlag = braze.getFeatureFlag("enable_live_chat") var liveChatEnabled = featureFlag?.enabled // Listen for updates from the Braze SDK braze.subscribeToFeatureFlagsUpdates() { event -> val newValue = braze.getFeatureFlag("enable_live_chat")?.enabled liveChatEnabled = newValue } // Only show the Live Chat view if the Braze SDK determines it is enabled if (liveChatEnabled) { liveChatView.visibility = View.VISIBLE } else { liveChatView.visibility = View.GONE } ``` ```swift // Get the initial value from the Braze SDK let featureFlag = braze.featureFlags.featureFlag(id: "enable_live_chat") var liveChatEnabled = featureFlag?.enabled ?? false // Listen for updates from the Braze SDK braze.featureFlags.subscribeToUpdates() { _ in let newValue = braze.featureFlags.featureFlag(id: "enable_live_chat")?.enabled ?? false liveChatEnabled = newValue } // Only show the Live Chat view if the Braze SDK determines it is enabled liveChatView.isHidden = !liveChatEnabled ``` ### Remotely control app variables Use feature flags to modify your app's functionality in production. This can be particularly important for mobile apps, where app store approvals prevent rolling out changes quickly to all users. For example, let's say that our marketing team wants to list our current sales and promotions in our app's navigation. Normally, our engineers require one week's lead time for any changes and three days for an app store review. But with Thanksgiving, Black Friday, Cyber Monday, Hanukkah, Christmas, and New Year's Day all within two months, we won't be able to meet these tight deadlines. With feature flags, we can let Braze power the content of our app navigation link, letting our marketing manager make changes in minutes rather than days. To remotely configure this feature, we'll create a new feature flag called `navigation_promo_link` and define the following initial properties: ![Feature flag with link and text properties directing to a generic sales page.](https://www.braze.com/docs/pt-br/pt-br/assets/img/feature_flags/feature-flags-use-case-navigation-link-1.png?bb61c2aee4c725233b491bdb762a99f8) In our app, we'll use getter methods by Braze to retrieve this feature flag's properties and build the navigation links based on those values: ```javascript import * as braze from "@braze/web-sdk"; import {useState} from "react"; const featureFlag = braze.getFeatureFlag("navigation_promo_link"); // Check if the feature flag is enabled const [promoEnabled, setPromoEnabled] = useState(featureFlag.enabled); // Read the "link" property const [promoLink, setPromoLink] = useState(featureFlag.getStringProperty("link")); // Read the "text" property const [promoText, setPromoText] = useState(featureFlag.getStringProperty("text")); return (<>

Home { promoEnabled && {promoText} } Products Categories

) ``` ```java // liveChatView is the View container for the Live Chat UI FeatureFlag featureFlag = braze.getFeatureFlag("navigation_promo_link"); if (featureFlag != null && featureFlag.getEnabled()) { liveChatView.setVisibility(View.VISIBLE); } else { liveChatView.setVisibility(View.GONE); } liveChatView.setPromoLink(featureFlag.getStringProperty("link")); liveChatView.setPromoText(featureFlag.getStringProperty("text")); ``` ```kotlin // liveChatView is the View container for the Live Chat UI val featureFlag = braze.getFeatureFlag("navigation_promo_link") if (featureFlag?.enabled == true) { liveChatView.visibility = View.VISIBLE } else { liveChatView.visibility = View.GONE } liveChatView.promoLink = featureFlag?.getStringProperty("link") liveChatView.promoText = featureFlag?.getStringProperty("text") ``` ```swift let featureFlag = braze.featureFlags.featureFlag(id: "navigation_promo_link") if let featureFlag { liveChatView.isHidden = !featureFlag.enabled } else { liveChatView.isHidden = true } liveChatView.promoLink = featureFlag?.stringProperty("link") liveChatView.promoText = featureFlag?.stringProperty("text") ``` Now, the day before Thanksgiving, we only have to change those property values in the Braze dashboard. ![Feature flag with link and text properties directing to a Thanksgiving sales page.](https://www.braze.com/docs/pt-br/pt-br/assets/img/feature_flags/feature-flags-use-case-navigation-link-2.png?161a40a2366fc2441facbd206639b55c) As a result, the next time someone loads the app, they will see the new Thanksgiving deals. ### Message coordination Use feature flags to synchronize a feature's rollout and messaging and strengthen collaboration between product and marketing teams. By coordinating feature releases and messaging through feature flags, both teams can align their strategies and create consistent user experiences. For example, let's say that we're launching a new loyalty rewards program for our users. It can be difficult for marketing and product teams to perfectly coordinate the timing of promotional messaging with a feature's rollout. However, with feature flags in Canvas, our product team can apply sophisticated logic to enable a feature for a specific audience, while our marketing team controls the related messaging to those same users. To effectively coordinate feature rollout and messaging, we'll create a new feature flag called `show_loyalty_program`. For our initial phased release, we'll let Canvas control when and for whom the feature flag is enabled. For now, we'll leave the rollout percentage at 0% and not select any target segments. ![A feature flag with the name Loyalty Rewards Program. The ID is show_loyalty_program, and the description that this shows the new loyalty rewards program on the home screen and profile page.](https://www.braze.com/docs/pt-br/pt-br/assets/img/feature_flags/feature-flags-use-case-loyalty.png?8df52467dc60091b3ee90869d4c0c688) Then, in Canvas, we'll create a [Feature Flag step](https://www.braze.com/docs/pt-br/pt-br/user_guide/engagement_tools/canvas/canvas_components/feature_flags/) that enables the `show_loyalty_program` feature flag for our "High Value Customers" segment: ![An example of a Canvas with an Audience Split step where the high-value customers segment turns on the show_loyalty_program feature flag.](https://www.braze.com/docs/pt-br/pt-br/assets/img/feature_flags/feature-flags-use-case-canvas-flow.png?20b6eb4882f8f131848dff0c70948c92) Now, users in this segment start to see the new loyalty program, and after it's enabled, an email and survey are sent out automatically to help our teams gather feedback. ### Feature experimentation Use feature flags to experiment and confirm your hypotheses around your new feature. By splitting traffic into two or more groups, you can compare the impact of a feature flag across groups, and determine the best course of action based on the results. An [A/B test](https://www.braze.com/docs/pt-br/pt-br/user_guide/engagement_tools/testing/multivariant_testing/) is a powerful tool that compares users' responses to multiple versions of a variable. In this example, our team has built a new checkout flow for our eCommerce app. Even though we're confident it's improving the user experience, we want to run an A/B test to measure its impact on our app's revenue. To begin, we'll create a new feature flag called `enable_checkout_v2`. We won't add an audience or rollout percentage. Instead, we'll use a feature flag experiment to split traffic, enable the feature, and measure the outcome. In our app, we'll check if the feature flag is enabled or not and swap out the checkout flow based on the response: ```javascript import * as braze from "@braze/web-sdk"; const featureFlag = braze.getFeatureFlag("enable_checkout_v2"); braze.logFeatureFlagImpression("enable_checkout_v2"); if (featureFlag?.enabled) { return } else { return } ``` ```java FeatureFlag featureFlag = braze.getFeatureFlag("enable_checkout_v2"); braze.logFeatureFlagImpression("enable_checkout_v2"); if (featureFlag != null && featureFlag.getEnabled()) { return new NewCheckoutFlow(); } else { return new OldCheckoutFlow(); } ``` ```kotlin val featureFlag = braze.getFeatureFlag("enable_checkout_v2") braze.logFeatureFlagImpression("enable_checkout_v2") if (featureFlag?.enabled == true) { return NewCheckoutFlow() } else { return OldCheckoutFlow() } ``` ```swift let featureFlag = braze.featureFlags.featureFlag(id: "enable_checkout_v2") braze.featureFlags.logFeatureFlagImpression(id: "enable_checkout_v2") if let featureFlag, featureFlag.enabled { return NewCheckoutFlow() } else { return OldCheckoutFlow() } ``` We'll set up our A/B test in a [Feature Flag Experiment](https://www.braze.com/docs/pt-br/pt-br/developer_guide/feature_flags/experiments/). Now, 50% of users will see the old experience, while the other 50% will see the new experience. We can then analyze the two variants to determine which checkout flow resulted in a higher conversion rate. ![A feature flag experiment splitting traffic into two 50 percent groups.](https://www.braze.com/docs/pt-br/pt-br/assets/img/feature_flags/feature-flag-use-case-campaign-experiment.png?e8202a94961d079e7676f6d8345ab8cc) Once we determine our winner, we can stop this campaign and increase the rollout percentage on the feature flag to 100% for all users while our engineering team hard-codes this into our next app release. ### Segmentation Use the **Feature Flag** filter to create a segment or target messaging at users based on whether they have a feature flag enabled. For example, let's say we have a feature flag that controls premium content in our app. We could create a segment that filters for users who don't have the feature flag enabled, and then send that segment a message urging them to upgrade their account to view premium content. ![](https://www.braze.com/docs/pt-br/pt-br/assets/img/feature_flags/feature_flag_segmentation_filter.png?1e1d240bffb7e96c29d06a6fe26298aa) For more information about filtering on segments, see [Creating a segment](https://www.braze.com/docs/pt-br/pt-br/user_guide/engagement_tools/segments/creating_a_segment/). **Note:** To prevent recursive segments, it is not possible to create a segment that references other feature flags. ## Plan limitations These are the feature flag limitations for free and paid plans. | Feature | Free version | Paid version | | :---------------------------------------------------------------------------------------------------------------- | :--------------- | ----------------- | | [Active feature flags](#active-feature-flags) | 10 per workspace | 110 per workspace | | [Active campaign experiments](https://www.braze.com/docs/pt-br/pt-br/developer_guide/feature_flags/experiments/) | 1 per workspace | 100 per workspace | | [Feature Flag Canvas steps](https://www.braze.com/docs/pt-br/pt-br/user_guide/engagement_tools/canvas/canvas_components/feature_flags/) | Unlimited | Unlimited | {: .reset-td-br-1 .reset-td-br-2 aria-label="Plan limitations" } A feature flag is considered active and will count toward your limit if any of the following apply: - Rollout is more than 0% - Used in an active Canvas - Used in an active experiment Even if the same feature flag matches multiple criteria, such as if it's used in a Canvas and the rollout is 50%, it will only count as 1 active feature flag toward your limit. **Note:** To purchase the paid version of feature flags, contact your Braze account manager, or request an upgrade in the Braze dashboard. # Criação de Feature Flags Source: /docs/pt-br/developer_guide/feature_flags/create/index.md # Create feature flags > Feature flags allow you to remotely enable or disable functionality for a selection of users. Create a new feature flag within the Braze dashboard. Provide a name and an `ID`, a target audience, and a percentage of users for whom to enable to this feature. Then, using that same `ID` in your app or website's code, you can conditionally run certain parts of your business logic. To learn more about feature flags and how you can use them in Braze, see [About feature flags](https://www.braze.com/docs/pt-br/pt-br/developer_guide/feature_flags/). ## Prerequisites ### SDK version To use feature flags, ensure your SDKs are up to date with at least these minimum versions:

Swift: 5.9.0+ Web: 4.6.0+ Android: 24.2.0+ Roku: 1.0.0+ Flutter: 6.0.0+ Unity: 4.1.0+ React Native: 4.1.0+ Cordova: 5.0.0+

### Braze permissions To manage feature flags in the dashboard, you'll either need to be an Administrator, or have the following [permissions](https://www.braze.com/docs/pt-br/pt-br/user_guide/administrative/app_settings/manage_your_braze_users/user_permissions/): | Permission | What you can do | |-------------------------------------------------------------------------------|-------------------------------------------| | **Manage Feature Flags** | View, create, and edit feature flags. | | **Access Campaigns, Canvases, Cards, Feature Flags, Segments, Media Library** | View the list of available feature flags. | {: .reset-td-br-1 .reset-td-br-2 .reset-td-br-3 aria-label="Braze permissions" } ## Creating a feature flag ### Step 1: Create a new feature flag Go to **Messaging** > **Feature Flags**, then select **Create Feature Flag**. ![A datatable showing an existing feature flag and how to create a new one.](https://www.braze.com/docs/pt-br/pt-br/assets/img/feature_flags/create_ff.png?c5a473da4c9497a16786b50273e89722){: style="max-width:75%"} ### Step 2: Fill out the details Under **Feature flag details**, enter a name, ID, and description for your feature flag. ![A form showing that you can add a name, ID, description and properties to a feature flag.](https://www.braze.com/docs/pt-br/pt-br/assets/img/feature_flags/create_ff_properties.png?08b4de8b7b9b76779e97203d614e6689){: style="max-width:75%"} | Field | Description | |--------------|----------------------------------------------------------------------------| | Name | A human-readable title for your marketers and administrators. | | ID | The unique ID you'll use in your code to check if this feature is [enabled for a user](#enabled). This ID cannot be changed later, so review the [ID naming best practices](#naming-conventions) before continuing. | | Description | An optional description that gives some context about your feature flag. | | Properties | Optional properties that remotely configure your feature flag. They can be overwritten in Canvas steps or feature flag experiments. | {: .reset-td-br-1 .reset-td-br-2 .reset-td-br-3 aria-label="Step 2: Fill out the details" } ### Step 2a: Create custom properties Under **Properties**, you can optionally create custom properties your app can access through the Braze SDK when your feature is enabled. You can assign a string, boolean, image, timestamp, JSON, or a number value to each variable, as well as set a default value. In the following example, the feature flag shows an out-of-stock banner for an eCommerce store using the custom properties listed: |Property Name|Type|Value| |--|--|--| |`banner_height`|`number`|`75`| |`banner_color`|`string`|`blue`| |`banner_text`|`string`|`Widgets are out of stock until July 1.`| |`dismissible`|`boolean`|`false`| |`homepage_icon`|`image`|`http://s3.amazonaws.com/[bucket_name]/`| |`account_start`|`timestamp`|`2011-01-01T12:00:00Z`| |`footer_settings`|`JSON`|`{ "colors": [ "red", "blue", "green" ], "placement": 123 }`| {: .reset-td-br-1 .reset-td-br-2 .reset-td-br-3 aria-label="Step 2a: Create custom properties" } **Tip:** There is no limit to the number of properties you can add. However, a feature flag's properties are limited to a total of 10,000 characters. ### Step 4: Choose segments to target Before rolling out a feature flag, you need to choose a [segment](https://www.braze.com/docs/pt-br/pt-br/user_guide/engagement_tools/segments/) of users to target. Select **Add Rule** on your newly created flag and then use the filter group and segment dropdown menus to filter users out of your target audience. Add multiple filters to further narrow your audience. ![A textbox labeled Rollout Traffic with the ability to add segments and filters.](https://www.braze.com/docs/pt-br/pt-br/assets/img/feature_flags/segmentation_ff.png?32d97ed8745dd0fa1a0e3be1b416dc65){: style="max-width:75%;"} ### Step 5: Set the rollout traffic {#rollout} By default, feature flags are always inactive, which allows you to separate your feature release's date from your total user activation. To begin your rollout, use the **Rollout Traffic** section to enter a percentage in the text box. This will choose the percentage of random users in your selected segment to receive this new feature. **Important:** Do not set your rollout traffic above 0% until you are ready for your new feature to go live. When you initially define your feature flag in the dashboard, leave this setting at 0%. **Important:** To roll out a flag with just one rule or to a singular audience, add your first rule with segmentation criteria and rollout percentages selected. Lastly, confirm the **Everyone Else** rule is toggled off, and save your flag. ## Multi-rule feature flag rollouts Use multi-rule feature flag rollouts to define a sequence of rules for evaluating users, which allows for precise segmentation and controlled feature releases. This method is ideal for deploying the same feature to diverse audiences. ### Evaluation order Feature flag rules are evaluated from top to bottom, in the order they're listed. A user qualifies for the first rule they meet. If a user doesn't meet any rules, their eligibility is determined by the default "Everyone Else" rule. ### User qualification - If a user meets the criteria for the first rule, they are immediately eligible to receive the feature flag. - If a user doesn't qualify for the first rule, they're evaluated against the second rule, and so on. The sequential evaluation continues until a user qualifies for a rule or reaches the "Everyone Else" rule at the bottom of the list. ### "Everyone Else" rule The "Everyone Else" rule acts as a default. If a user doesn't qualify for any preceding rules, their eligibility for the feature flag will be determined by the toggle setting of the "Everyone Else" rule. For example, if the "Everyone Else" rule is toggled "Off", in the default state, a user who doesn't meet the criteria for any other rules won't receive the feature flag upon their session start. ### Re-ordering rules By default, rules are ordered in the sequence that they're created, but you can reorder these rules by dragging and dropping them in the dashboard. ![An image showing that a user can add a rule to a feature flag.](https://www.braze.com/docs/pt-br/pt-br/assets/img/feature_flags/add_rule.png?5e7f228358ecd02cb9f215d94a96b050){: style="max-width:80%;"} ![An image showing a summary of a feature flag with multiple rules added and an everyone else rule.](https://www.braze.com/docs/pt-br/pt-br/assets/img/feature_flags/mr_rules_overview.png?6b3828dbafe8adf27aa654af59b30a3f){: style="max-width:80%;"} ### Multi-rule feature flag use cases #### Gradually release a checkout page Let's say you work for an eCommerce brand and have a new checkout page that you want to rollout across different geographies to ensure stability. Using multi-rule feature flags, you can set the following: - **Rule 1:** Your US segment is set to 100%. - **Rule 2:** Your segment is set to 50% of your Brazilian users, so not all of them receive the flow at one time. - **Rule 3 (Everyone Else):** For all other users, toggle on your "Everyone Else" rule and set it to 15%, so that a portion of all users can check out with the new flow. #### Reach internal testers first Let's say you're a product manager who wants to make sure your internal testers always receive the feature flag when you release a new product. You can add your internal testers segment to your first rule and set it to 100%, so that your internal testers are eligible during every feature rollout. ## Using the "enabled" field for your feature flags {#enabled} After you've defined your feature flag, configure your app or site to check whether or not it is enabled for a particular user. When it is enabled, you'll set some action or reference the feature flag's variable properties based on your use case. The Braze SDK provides getter methods to pull your feature flag's status and its properties into your app. Feature flags are refreshed automatically at session start so that you can display the most up-to-date version of your feature upon launch. The SDK caches these values so they can be used while offline. **Note:** Be sure to log [feature flag impressions](#impressions). Let's say you were to rolling out a new type of user profile for your app. You might set the `ID` as `expanded_user_profile`. Then, you would have your app check to see if it should display this new user profile to a particular user. For example: ```javascript const featureFlag = braze.getFeatureFlag("expanded_user_profile"); if (featureFlag?.enabled) { console.log(`expanded_user_profile is enabled`); } else { console.log(`expanded_user_profile is not enabled`); } ``` ```swift let featureFlag = braze.featureFlags.featureFlag(id: "expanded_user_profile") if featureFlag?.enabled == true { print("expanded_user_profile is enabled") } else { print("expanded_user_profile is not enabled") } ``` ```java FeatureFlag featureFlag = braze.getFeatureFlag("expanded_user_profile"); if (featureFlag != null && featureFlag.getEnabled()) { Log.i(TAG, "expanded_user_profile is enabled"); } else { Log.i(TAG, "expanded_user_profile is not enabled"); } ``` ```kotlin val featureFlag = braze.getFeatureFlag("expanded_user_profile") if (featureFlag?.enabled == true) { Log.i(TAG, "expanded_user_profile is enabled.") } else { Log.i(TAG, "expanded_user_profile is not enabled.") } ``` ```javascript const featureFlag = await Braze.getFeatureFlag("expanded_user_profile"); if (featureFlag?.enabled) { console.log(`expanded_user_profile is enabled`); } else { console.log(`expanded_user_profile is not enabled`); } ``` ```csharp var featureFlag = Appboy.AppboyBinding.GetFeatureFlag("expanded_user_profile"); if (featureFlag != null && featureFlag.Enabled) { Console.WriteLine("expanded_user_profile is enabled"); } else { Console.WriteLine("expanded_user_profile is not enabled"); } ``` ```javascript const featureFlag = await BrazePlugin.getFeatureFlag("expanded_user_profile"); if (featureFlag?.enabled) { console.log(`expanded_user_profile is enabled`); } else { console.log(`expanded_user_profile is not enabled`); } ``` ```dart BrazeFeatureFlag? featureFlag = await braze.getFeatureFlagByID("expanded_user_profile"); if (featureFlag?.enabled == true) { print("expanded_user_profile is enabled"); } else { print("expanded_user_profile is not enabled"); } ``` ```brightscript featureFlag = m.braze.getFeatureFlag("expanded_user_profile") if featureFlag <> invalid and featureFlag.enabled print "expanded_user_profile is enabled" else print "expanded_user_profile is not enabled" end if ``` ### Logging a feature flag impression {#impressions} Track a feature flag impression whenever a user has had an opportunity to interact with your new feature, or when they __could__ have interacted if the feature is disabled (in the case of a control group in an A/B test). Feature flag impressions are only logged once per session. Usually, you can put this line of code directly underneath where you reference your feature flag in your app: ```javascript braze.logFeatureFlagImpression("expanded_user_profile"); ``` ```swift braze.featureFlags.logFeatureFlagImpression(id: "expanded_user_profile") ``` ```java braze.logFeatureFlagImpression("expanded_user_profile"); ``` ```kotlin braze.logFeatureFlagImpression("expanded_user_profile") ``` ```javascript Braze.logFeatureFlagImpression("expanded_user_profile"); ``` ```csharp Appboy.AppboyBinding.LogFeatureFlagImpression("expanded_user_profile"); ``` ```javascript BrazePlugin.logFeatureFlagImpression("expanded_user_profile"); ``` ```dart braze.logFeatureFlagImpression("expanded_user_profile"); ``` ```brightscript m.Braze.logFeatureFlagImpression("expanded_user_profile"); ``` ### Accessing properties {#accessing-properties} To access the properties of a feature flag, use one of the following methods depending on the type you defined in the dashboard. If there is no such property of the corresponding type for the key you provided, these methods will return `null`. ```javascript // Returns the Feature Flag instance const featureFlag = braze.getFeatureFlag("expanded_user_profile"); // Returns the String property const stringProperty = featureFlag.getStringProperty("color"); // Returns the boolean property const booleanProperty = featureFlag.getBooleanProperty("expanded"); // Returns the number property const numberProperty = featureFlag.getNumberProperty("height"); // Returns the Unix UTC millisecond timestamp property as a number const timestampProperty = featureFlag.getTimestampProperty("account_start"); // Returns the image property as a String of the image URL const imageProperty = featureFlag.getImageProperty("homepage_icon"); // Returns the JSON object property as a FeatureFlagJsonPropertyValue const jsonProperty = featureFlag.getJsonProperty("footer_settings"); ``` ```swift // Returns the Feature Flag instance let featureFlag: FeatureFlag = braze.featureFlags.featureFlag(id: "expanded_user_profile") // Returns the string property let stringProperty: String? = featureFlag.stringProperty(key: "color") // Returns the boolean property let booleanProperty: Bool? = featureFlag.boolProperty(key: "expanded") // Returns the number property as a double let numberProperty: Double? = featureFlag.numberProperty(key: "height") // Returns the Unix UTC millisecond timestamp property as an integer let timestampProperty: Int? = featureFlag.timestampProperty(key: "account_start") // Returns the image property as a String of the image URL let imageProperty: String? = featureFlag.imageProperty(key: "homepage_icon") // Returns the JSON object property as a [String: Any] dictionary let jsonObjectProperty: [String: Any]? = featureFlag.jsonObjectProperty(key: "footer_settings") ``` ```java // Returns the Feature Flag instance FeatureFlag featureFlag = braze.getFeatureFlag("expanded_user_profile"); // Returns the String property String stringProperty = featureFlag.getStringProperty("color"); // Returns the boolean property Boolean booleanProperty = featureFlag.getBooleanProperty("expanded"); // Returns the number property Number numberProperty = featureFlag.getNumberProperty("height"); // Returns the Unix UTC millisecond timestamp property as a long Long timestampProperty = featureFlag.getTimestampProperty("account_start"); // Returns the image property as a String of the image URL String imageProperty = featureFlag.getImageProperty("homepage_icon"); // Returns the JSON object property as a JSONObject JSONObject jsonObjectProperty = featureFlag.getJSONProperty("footer_settings"); ``` ```kotlin // Returns the Feature Flag instance val featureFlag = braze.getFeatureFlag("expanded_user_profile") // Returns the String property val stringProperty: String? = featureFlag.getStringProperty("color") // Returns the boolean property val booleanProperty: Boolean? = featureFlag.getBooleanProperty("expanded") // Returns the number property val numberProperty: Number? = featureFlag.getNumberProperty("height") // Returns the Unix UTC millisecond timestamp property as a long val timestampProperty: Long? = featureFlag.getTimestampProperty("account_start") // Returns the image property as a String of the image URL val imageProperty: String? = featureFlag.getImageProperty("homepage_icon") // Returns the JSON object property as a JSONObject val jsonObjectProperty: JSONObject? = featureFlag.getJSONProperty("footer_settings") ``` ```javascript // Returns the String property const stringProperty = await Braze.getFeatureFlagStringProperty("expanded_user_profile", "color"); // Returns the boolean property const booleanProperty = await Braze.getFeatureFlagBooleanProperty("expanded_user_profile", "expanded"); // Returns the number property const numberProperty = await Braze.getFeatureFlagNumberProperty("expanded_user_profile", "height"); // Returns the Unix UTC millisecond timestamp property as a number const timestampProperty = await Braze.getFeatureFlagTimestampProperty("expanded_user_profile", "account_start"); // Returns the image property as a String of the image URL const imageProperty = await Braze.getFeatureFlagImageProperty("expanded_user_profile", "homepage_icon"); // Returns the JSON object property as an object const jsonObjectProperty = await Braze.getFeatureFlagJSONProperty("expanded_user_profile", "footer_settings"); ``` ```csharp // Returns the Feature Flag instance var featureFlag = Appboy.AppboyBinding.GetFeatureFlag("expanded_user_profile"); // Returns the String property var stringProperty = featureFlag.GetStringProperty("color"); // Returns the boolean property var booleanProperty = featureFlag.GetBooleanProperty("expanded"); // Returns the number property as an integer var integerProperty = featureFlag.GetIntegerProperty("height"); // Returns the number property as a double var doubleProperty = featureFlag.GetDoubleProperty("height"); // Returns the Unix UTC millisecond timestamp property as a long var timestampProperty = featureFlag.GetTimestampProperty("account_start"); // Returns the image property as a String of the image URL var imageProperty = featureFlag.GetImageProperty("homepage_icon"); // Returns the JSON object property as a JSONObject var jsonObjectProperty = featureFlag.GetJSONProperty("footer_settings"); ``` ```javascript // Returns the String property const stringProperty = await BrazePlugin.getFeatureFlagStringProperty("expanded_user_profile", "color"); // Returns the boolean property const booleanProperty = await BrazePlugin.getFeatureFlagBooleanProperty("expanded_user_profile", "expanded"); // Returns the number property const numberProperty = await BrazePlugin.getFeatureFlagNumberProperty("expanded_user_profile", "height"); // Returns the Unix UTC millisecond timestamp property as a number const timestampProperty = await BrazePlugin.getFeatureFlagTimestampProperty("expanded_user_profile", "account_start"); // Returns the image property as a String of the image URL const imageProperty = await BrazePlugin.getFeatureFlagImageProperty("expanded_user_profile", "homepage_icon"); // Returns the JSON object property as an object const jsonObjectProperty = await BrazePlugin.getFeatureFlagJSONProperty("expanded_user_profile", "footer_settings"); ``` ```dart // Returns the Feature Flag instance BrazeFeatureFlag featureFlag = await braze.getFeatureFlagByID("expanded_user_profile"); // Returns the String property var stringProperty = featureFlag.getStringProperty("color"); // Returns the boolean property var booleanProperty = featureFlag.getBooleanProperty("expanded"); // Returns the number property var numberProperty = featureFlag.getNumberProperty("height"); // Returns the Unix UTC millisecond timestamp property as an integer var timestampProperty = featureFlag.getTimestampProperty("account_start"); // Returns the image property as a String of the image URL var imageProperty = featureFlag.getImageProperty("homepage_icon"); // Returns the JSON object property as a Map collection var jsonObjectProperty = featureFlag.getJSONProperty("footer_settings"); ``` ```brightscript ' Returns the String property color = featureFlag.getStringProperty("color") ' Returns the boolean property expanded = featureFlag.getBooleanProperty("expanded") ' Returns the number property height = featureFlag.getNumberProperty("height") ' Returns the Unix UTC millisecond timestamp property account_start = featureFlag.getTimestampProperty("account_start") ' Returns the image property as a String of the image URL homepage_icon = featureFlag.getImageProperty("homepage_icon") ' Returns the JSON object property footer_settings = featureFlag.getJSONProperty("footer_settings") ``` ### Getting a list of all feature flags {#get-list-of-flags} ```javascript const features = getAllFeatureFlags(); for(const feature of features) { console.log(`Feature: ${feature.id}`, feature.enabled); } ``` ```swift let features = braze.featureFlags.featureFlags for let feature in features { print("Feature: \(feature.id)", feature.enabled) } ``` ```java List features = braze.getAllFeatureFlags(); for (FeatureFlag feature: features) { Log.i(TAG, "Feature: ", feature.getId(), feature.getEnabled()); } ``` ```kotlin val featureFlags = braze.getAllFeatureFlags() featureFlags.forEach { feature -> Log.i(TAG, "Feature: ${feature.id} ${feature.enabled}") } ``` ```javascript const features = await Braze.getAllFeatureFlags(); for(const feature of features) { console.log(`Feature: ${feature.id}`, feature.enabled); } ``` ```csharp List features = Appboy.AppboyBinding.GetAllFeatureFlags(); foreach (FeatureFlag feature in features) { Console.WriteLine("Feature: {0} - enabled: {1}", feature.ID, feature.Enabled); } ``` ```javascript const features = await BrazePlugin.getAllFeatureFlags(); for(const feature of features) { console.log(`Feature: ${feature.id}`, feature.enabled); } ``` ```dart List featureFlags = await braze.getAllFeatureFlags(); featureFlags.forEach((feature) { print("Feature: ${feature.id} ${feature.enabled}"); }); ``` ```brightscript features = m.braze.getAllFeatureFlags() for each feature in features print "Feature: " + feature.id + " enabled: " + feature.enabled.toStr() end for ``` ### Refreshing feature flags {#refreshing} You can refresh the current user's feature flags mid-session to pull the latest values from Braze. **Tip:** Refreshing happens automatically upon session start. Refreshing is only needed prior to important user actions, such as before loading a checkout page, or if you know a feature flag will be referenced. ```javascript braze.refreshFeatureFlags(() => { console.log(`Feature flags have been refreshed.`); }, () => { console.log(`Failed to refresh feature flags.`); }); ``` ```swift braze.featureFlags.requestRefresh { result in switch result { case .success(let features): print("Feature flags have been refreshed:", features) case .failure(let error): print("Failed to refresh feature flags:", error) } } ``` ```java braze.refreshFeatureFlags(); ``` ```kotlin braze.refreshFeatureFlags() ``` ```javascript Braze.refreshFeatureFlags(); ``` ```csharp Appboy.AppboyBinding.RefreshFeatureFlags(); ``` ```javascript BrazePlugin.refreshFeatureFlags(); ``` ```dart braze.refreshFeatureFlags(); ``` ```brightscript m.Braze.refreshFeatureFlags() ``` ### Listening for changes {#updates} You can configure the Braze SDK to listen and update your app when the SDK refreshes any feature flags. This is useful if you want to update your app if a user is no longer eligible for a feature. For example, setting some state in your app based on whether or not a feature is enabled, or one of its property values. ```javascript // Register an event listener const subscriptionId = braze.subscribeToFeatureFlagsUpdates((features) => { console.log(`Features were updated`, features); }); // Unregister this event listener braze.removeSubscription(subscriptionId); ``` ```swift // Create the feature flags subscription // - You must keep a strong reference to the subscription to keep it active let subscription = braze.featureFlags.subscribeToUpdates { features in print("Feature flags were updated:", features) } // Cancel the subscription subscription.cancel() ``` ```java braze.subscribeToFeatureFlagsUpdates(event -> { Log.i(TAG, "Feature flags were updated."); for (FeatureFlag feature: event.getFeatureFlags()) { Log.i(TAG, "Feature: ", feature.getId(), feature.getEnabled()); } }); ``` ```kotlin braze.subscribeToFeatureFlagsUpdates() { event -> Log.i(TAG, "Feature flags were updated.") event.featureFlags.forEach { feature -> Log.i(TAG, "Feature: ${feature.id}") } } ``` ```javascript // Register an event listener Braze.addListener(braze.Events.FEATURE_FLAGS_UPDATED, (featureFlags) => { console.log(`featureFlagUpdates`, JSON.stringify(featureFlags)); }); ``` To listen for changes, set the values for **Game Object Name** and **Callback Method Name** under **Braze Configuration** > **Feature Flags** to the corresponding values in your application. ```javascript // Register an event listener BrazePlugin.subscribeToFeatureFlagUpdates((featureFlags) => { console.log(`featureFlagUpdates`, JSON.stringify(featureFlags)); }); ``` In the Dart code in your app, use the following sample code: ```dart // Create stream subscription StreamSubscription featureFlagsStreamSubscription; featureFlagsStreamSubscription = braze.subscribeToFeatureFlags((featureFlags) { print("Feature flags were updated"); }); // Cancel stream subscription featureFlagsStreamSubscription.cancel(); ``` Feature flag data is automatically forwarded from both the Android and iOS native layers. No additional setup is required. If you're using Flutter SDK 17.1.0 or earlier, feature flag data forwarding from the iOS native layer requires manual setup. Your application likely contains a `featureFlags.subscribeToUpdates` callback that calls `BrazePlugin.processFeatureFlags(featureFlags)`. To migrate to Flutter SDK 18.0.0, remove the `BrazePlugin.processFeatureFlags(_:)` call—data forwarding is now handled automatically. For an example, see [AppDelegate.swift](https://github.com/braze-inc/braze-flutter-sdk/blob/master/example/ios/Runner/AppDelegate.swift) in the Braze Flutter SDK sample application. ```brightscript ' Define a function called `onFeatureFlagChanges` to be called when feature flags are refreshed m.BrazeTask.ObserveField("BrazeFeatureFlags", "onFeatureFlagChanges") ``` ```typescript import { useEffect, useState } from "react"; import { FeatureFlag, getFeatureFlag, removeSubscription, subscribeToFeatureFlagsUpdates, } from "@braze/web-sdk"; export const useFeatureFlag = (id: string): FeatureFlag => { const [featureFlag, setFeatureFlag] = useState( getFeatureFlag(id) ); useEffect(() => { const listener = subscribeToFeatureFlagsUpdates(() => { setFeatureFlag(getFeatureFlag(id)); }); return () => { removeSubscription(listener); }; }, [id]); return featureFlag; }; ``` ## Checking user eligibility To check which feature flags a user is eligible for in Braze, go to **Audience** > **Search Users**, then search for and select a user. In the **Feature Flags Eligibility** tab, you can filter the list of eligible feature flags by platform, application, or device. You can also preview the payload that will be returned to the user by selecting next to a feature flag. ![An image showing the table of feature flags a user is eligible for.](https://www.braze.com/docs/pt-br/pt-br/assets/img/feature_flags/eligibility.png?faa287e849be2508f0622972e0fb2ed9){: style="max-width:85%;"} ## Viewing the changelog To view a feature flag's changelog, open a feature flag and select **Changelog**. ![A feature flag's "Edit" page, with the "Changelog" button highlighted.](https://www.braze.com/docs/pt-br/pt-br/assets/img/feature_flags/changelog/open_changelog.png?45a939d4bb3aa60da211695f6b60a4f2){: style="max-width:60%;"} Here, you can review when a change happened, who made the change, which category it belongs to, and more. ![The changelog of the selected feature flag.](https://www.braze.com/docs/pt-br/pt-br/assets/img/feature_flags/changelog/changelog.png?eced90e7169fdea5c5a40287f59afb38){: style="max-width:90%;"} ## Segmenting with feature flags {#segmentation} Braze automatically keeps track of which users are currently enabled for a feature flag. You can create a segment or target messaging using the [**Feature Flag** filter](https://www.braze.com/docs/pt-br/pt-br/user_guide/engagement_tools/segments/segmentation_filters/#feature-flags). For more information about filtering on segments, see [Creating a segment](https://www.braze.com/docs/pt-br/pt-br/user_guide/engagement_tools/segments/creating_a_segment/). ![The "Filters" section with "Feature Flag" typed into the filter search bar.](https://www.braze.com/docs/pt-br/pt-br/assets/img/feature_flags/feature-flags-filter-name.png?ad7d0b8534a8f300591cbb11fd2d9f10){: style="max-width:75%;"} **Note:** To prevent recursive segments, it is not possible to create a segment that references other feature flags. ## Best practices ### Don't combine rollouts with Canvases or experiments To avoid users being enabled and disabled by different entry points, you should either set the rollouts slider to a value greater than zero OR enable the feature flag in a Canvas or experiment. As a best practice, if you plan to use a feature flag in a Canvas or experiment, keep the rollout percentage at zero. ### Naming conventions To keep your code clear and consistent, consider using the following format when naming your feature flag ID: ```plaintext BEHAVIOR_PRODUCT_FEATURE ``` Replace the following: | Placeholder | Description | |-------------|---------------------------------------------------------------------------------------------------------------------------| | `BEHAVIOR` | The behavior of the feature. In your code, be sure the behavior is disabled by default and avoid using phrases like `disabled` in the feature flag name. | | `PRODUCT` | The product the feature belongs to. | | `FEATURE` | The name of the feature. | {: .reset-td-br-1 .reset-td-br-2 .reset-td-br-3 aria-label="Naming conventions" } Here's an example feature flag where `show` is the behavior, `animation_profile` is the product, and `driver` is the feature: ```plaintext show_animation_profile_driver ``` ### Planning ahead Always play it safe. When considering new features that may require an off switch, it's better to release new code with a feature flag and not need it than it is to realize a new app update is required. ### Be descriptive Add a description to your feature flag. While this is an optional field in Braze, it can help answer questions others may have when browsing available feature flags. - Contact details for who is responsible for the enablement and behavior of this flag - When this flag should be disable - Links to documentation or notes about the new feature this flag controls - Any dependencies or notes on how to use the feature ### Clean up old feature flags We're all guilty of leaving features on at 100% rollout for longer than necessary. To help keep your code (and Braze dashboard) clean, remove permanent feature flags from your code base after all users have upgraded and you no longer need the option to disable the feature. This helps reduce the complexity of your development environment, but also keeps your list of feature flags tidy. # Experimentos de Feature Flag Source: /docs/pt-br/developer_guide/feature_flags/experiments/index.md # Feature flag experiments > Feature flag experiments let you A/B test changes to your applications to optimize conversion rates. Marketers can use feature flags to determine whether a new feature positively or negatively impacts conversion rates, or which set of feature flag properties is most optimal. ## Prerequisites Before you can track user data in the experiment, your app needs to record when a user interacts with a feature flag. This is called a feature flag impression. Make sure to log a feature flag impression whenever a user sees or could have seen the feature you're testing, even if they're in the control group. To learn more about logging feature flag impressions, see [Creating feature flags](https://www.braze.com/docs/pt-br/pt-br/developer_guide/platform_wide/feature_flags/create/#impressions). ```javascript const featureFlag = braze.getFeatureFlag("my-new-feature"); braze.logFeatureFlagImpression("my-new-feature"); if (featureFlag?.enabled) { return } else { return } ``` ```java FeatureFlag featureFlag = braze.getFeatureFlag("my-new-feature"); braze.logFeatureFlagImpression("my-new-feature"); if (featureFlag != null && featureFlag.getEnabled()) { return new NewFeature(); } else { return new ExistingFeature(); } ``` ```kotlin val featureFlag = braze.getFeatureFlag("my-new-feature") braze.logFeatureFlagImpression("my-new-feature") if (featureFlag?.enabled == true) { return NewFeature() } else { return ExistingFeature() } ``` ## Creating a feature flag experiment ### Step 1: Create an experiment 1. Go to **Messaging** > **Campaigns**, then select **+ Create Campaign**. 2. Select **Feature Flag Experiment**. 3. Give your campaign a clear and meaningful name. ### Step 2: Add experiment variants Next, create variations. For each variant, choose the feature flag you want to turn on or off, then review its assigned properties. To test the impact of your feature, use variants to split traffic into two or more groups. Name one group "My control group" and turn its feature flags off. ### Step 3: Overwrite properties (optional) You can choose to overwrite the default properties you initially set up for users who receive a specific campaign variant. To edit, add, or remove additional default properties, edit the feature flag itself from **Messaging** > **Feature Flags**. When a variant is disabled, the SDK will return an empty properties object for the given feature flag. ![The 'Experiment Variants' section with the 'link' variable key overwritten with '/sales'.](https://www.braze.com/docs/pt-br/pt-br/assets/img/feature_flags/feature_flag_experiment_override.png?6831378a3d27f8755821b4d118771eff){: style="max-width:80%"} ### Step 4: Choose users to target Use one of your segments or filters to choose your [target users](https://www.braze.com/docs/pt-br/pt-br/user_guide/engagement_tools/messaging_fundamentals/targeting_users/). For example, you can use the **Received Feature Flag Variant** filter to retarget users who have already received an A/B test. ![The 'Target' page in a feature flag experiment with 'Received Feature Flag Variant' highlighted in the filter group search bar.](https://www.braze.com/docs/pt-br/pt-br/assets/img/feature_flags/variant-filter-dropdown.png?f937119488b7aa7ef186d1e82b125a96){: style="max-width:70%"} **Note:** Segment membership is calculated when feature flags are refreshed for a given user. Changes are made available after your app refreshes feature flags, or when a new session is started. ### Step 5: Distribute variants Choose the percentage distribution for your experiment. As a best practice, you should not change the distribution after your experiment has been launched. ### Step 6: Assign conversions Braze lets you to track how often users perform specific actions, [conversion events](https://www.braze.com/docs/pt-br/pt-br/user_guide/engagement_tools/messaging_fundamentals/conversion_events/), after receiving a campaign. Specify up to a 30-day window during which a conversion will be counted if the user takes the specified action. ### Step 7: Review and launch After you’ve finished building the last of your experiment, review its details, then select **Launch Experiment**. ## Reviewing the results After your feature flag experiment is finished, you can review impression data for your experiment. Go to **Messaging** > **Campaigns** and select the campaign with your feature flag experiment. ### Campaign analytics **Campaign Analytics** offers a high-level overview of your experiment's performance, such as: - The total number of impressions - The number of unique impressions - The primary conversion rate - The total revenue generated by the message - The estimated audience You can also view the experiment's settings for delivery, audience, and conversion. ### Feature flag experiment performance **Feature Flags Experiments Performance** shows how well your message performed across various dimensions. The specific metrics you see will vary depending on your chosen messaging channel, and whether you're running a multivariate test. To see the feature flag values associated with each variant, select **Preview**. # Perguntas frequentes Source: /docs/pt-br/developer_guide/feature_flags/faq/index.md # Frequently asked questions > This article provides answers to some frequently asked questions about feature flags. ## Functionality and support ### What platforms are Braze feature flags supported on? {#platforms} Braze supports feature flags on iOS, Android, and Web platforms with the following SDK version requirements:

Swift: 5.9.0+ Web: 4.6.0+ Android: 24.2.0+ Roku: 1.0.0+ Flutter: 6.0.0+ Unity: 4.1.0+ React Native: 4.1.0+ Cordova: 5.0.0+

Do you need support on other platforms? Email our team: [feature-flags-feedback@braze.com](mailto:feature-flags-feedback@braze.com). ### What is the level of effort involved when implementing a feature flag? {#level-of-effort} A feature flag can be created and integrated in a few minutes. Most of the effort involved will be related to your engineering team building the new feature you plan to roll out. But when it comes to adding a feature flag, it's as simple as an `IF`/`ELSE` statement in your app or website's code: ```javascript import { getFeatureFlag } from "@braze/web-sdk"; if (getFeatureFlag("new_shopping_cart").enabled) { // Show the new homepage your team has built } else { // Show the old homepage } ``` ```java if (braze.getFeatureFlag("new_shopping_cart").getEnabled()) { // Show the new homepage your team has built } else { // Show the old homepage } ``` ```kotlin if (braze.getFeatureFlag("new_shopping_cart")?.enabled == true) { // Show the new homepage your team has built } else { // Show the old homepage } ``` ### How can feature flags benefit Marketing teams? {#marketing-teams} Marketing teams can use feature flags to coordinate product announcements (such as product launch emails) when a feature is only enabled for a small percentage of users. For example, with Braze feature flags, you can roll out a new Customer Loyalty program to 10% of users in your app, and send an email, push, or other messaging to that same 10% of enabled users using the Canvas Feature Flag step. ### How can feature flags benefit Product teams? {#product-teams} Product teams can use feature flags to perform gradual rollouts or soft launches of new features in order to monitor key performance indicators and customer feedback before making it available to all users. Product teams can use [feature flag properties](https://www.braze.com/docs/pt-br/pt-br/developer_guide/platform_wide/feature_flags/create/#properties) to remotely populate content in an app, such as deep links, text, imagery, or other dynamic content. Using the Canvas Feature Flag step, Product teams can also run an A/B split test to measure how a new feature impacts conversion rates compared to users with the feature disabled. ### How can feature flags benefit engineering teams? {#engineering-teams} Engineering teams can use feature flags to reduce the risk inherent in launching new features and avoid rushing to deploy code fixes in the middle of the night. By releasing new code hidden behind a feature flag, your team can turn the feature on or off remotely from the Braze dashboard, bypassing the delay of pushing out new code or waiting for an app store update approval. ## Feature rollouts and targeting ### Can a feature flag be rolled out to only a select group of users? {#target-users} Yes, create a segment in Braze that targets specific users—by email address, `user_id`, or any other attribute on your user profiles. Then, deploy the feature flag for 100% of that segment. ### How does adjusting the rollout percentage affect users who were previously bucketed into the enabled group? {#random-buckets} Feature flag rollouts remain consistent for users across devices and sessions. - When a feature flag is rolled out to 10% of random users, that 10% will remain enabled and persist for the lifetime of that feature flag. - If you increase the rollout from 10% to 20%, the same 10% will remain enabled, plus a new, additional 10% of users will be added to the enabled group. - If you lower the rollout from 20% to 10%, only the original 10% of users will remain enabled. This strategy helps ensure that users are shown a consistent experience in your app and don't flip-flop back and forth across sessions. Of course, disabling a feature down to 0% will remove all users from the feature flag, which is helpful if you discover a bug or need to disable the feature altogether. ## Technical topics ### Can feature flags be used to control when the Braze SDK is initialized? {#initialization} No, the SDK must be initialized to download and synchronize feature flags for the current user. This means you can't use feature flags to limit which users are created or tracked in Braze. ### How frequently does the SDK refresh feature flags? {#refresh-frequency} Feature flags are refreshed at session start and when changing active users. Feature flags can also be manually refreshed using the SDK's [refresh method](https://www.braze.com/docs/pt-br/pt-br/developer_guide/platform_wide/feature_flags/create/#refreshing). Feature flag refreshes are rate limited to once every five minutes (subject to change). Keep in mind that good data practices recommend not refreshing feature flags too quickly (with potential rate limiting if done so), so it's best only to refresh before a user interacts with new features or periodically in the app if necessary. ### Are feature flags available while a user is offline? {#offline} Yes, after feature flags are refreshed, they are stored locally on the user's device and can be accessed while offline. ### What happens if feature flags are refreshed mid-session? {#listen-for-updates} Feature flags may be refreshed mid-session. There are scenarios where you may want to update your app if certain variables or your configuration should change. There are other scenarios where you may not want to update your app, to avoid a shocking change in how your UI is rendered. To control this, [listen for updates](https://www.braze.com/docs/pt-br/pt-br/developer_guide/platform_wide/feature_flags/create/#updates) to feature flags and determine whether to re-render your app based on which feature flags have changed. ### Why aren't users in my Global Control Group receiving feature flags experiments? You can't enable feature flags for users in your [Global Control Group](https://www.braze.com/docs/pt-br/pt-br/user_guide/engagement_tools/testing/global_control_group/). This means users in your Global Control Group also can't be part of Feature Flag experiments. ## Additional questions? Have questions or feedback? Email our team: [feature-flags-feedback@braze.com](mailto:feature-flags-feedback@braze.com). # Sobre a análise de dados do SDK da Braze Source: /docs/pt-br/developer_guide/analytics/index.md # Análise de dados {#analytics} > Saiba mais sobre a análise de dados do SDK da Braze, para que você possa entender melhor quais dados a Braze coleta, a diferença entre eventos personalizados e atributos personalizados, e as melhores práticas para gerenciar a análise de dados. **Tip:** Durante a sua implementação da Braze, certifique-se de discutir as metas de marketing com sua equipe, para que você possa decidir da melhor forma quais dados deseja rastrear e como deseja rastreá-los com a Braze. Como exemplo, veja nosso estudo de caso de [aplicativo de táxi/viagem por aplicativo](#example-case) no final deste guia. ## Dados coletados automaticamente {#automatically-collected-data} Certos dados de usuários são coletados automaticamente pelo nosso SDK — por exemplo, Primeiro Uso do App, Último Uso do App, Contagem Total de Sessões, Sistema Operacional do Dispositivo, etc. Se você seguir nossos guias de integração para implementar nossos SDKs, poderá aproveitar esta [coleta de dados padrão](https://www.braze.com/docs/pt-br/pt-br/user_guide/data/unification/user_data/sdk_data_collection/). Verificar esta lista pode ajudar você a evitar armazenar as mesmas informações sobre os usuários mais de uma vez. Com exceção do início e fim da sessão, todos os outros dados rastreados automaticamente não contam para o uso de pontos de dados. Consulte nosso artigo [SDK primer](https://www.braze.com/docs/pt-br/pt-br/developer_guide/getting_started/sdk_overview/) para processos de lista de permissão que bloqueiam a coleta padrão de certos itens de dados. ## Eventos personalizados {#custom-events} Eventos personalizados são ações realizadas pelos seus usuários; eles são mais adequados para o rastreamento de interações de alto valor dos usuários com seu aplicativo. Registrar um evento personalizado pode disparar qualquer número de campanhas de acompanhamento com atrasos configuráveis e permite os seguintes filtros de segmentação em torno da recência e frequência desse evento: | Opções de segmentação | Filtro suspenso | Opções de entrada | | ---------------------| --------------- | ------------- | | Verificar se o evento personalizado ocorreu **mais de X vezes** | **MAIS DO QUE** | **NÚMERO** | | Verificar se o evento personalizado ocorreu **menos de X vezes** | **MENOS QUE** | **NÚMERO** | | Verificar se o evento personalizado ocorreu **exatamente X vezes** | **EXATAMENTE** | **NÚMERO** | | Verificar se o evento personalizado ocorreu pela última vez **após a data X** | **DEPOIS** | **TIME** | | Verificar se o evento personalizado ocorreu pela última vez **antes da data X** | **ANTES** | **TIME** | | Verificar se o evento personalizado ocorreu pela última vez **há mais de X dias** | **MAIS DO QUE** | **QUANTIDADE DE DIAS ATRÁS** (Número Positivo) | | Verificar se o evento personalizado ocorreu pela última vez **há menos de X dias** | **MENOS DO QUE** | **QUANTIDADE DE DIAS ATRÁS** (Número Positivo) | | Verificar se o evento personalizado ocorreu **mais de X (Máx = 50) vezes** | **MAIS DO QUE** | nos últimos **Y dias (Y = 1,3,7,14,21,30)** | | Verificar se o evento personalizado ocorreu **menos de X (Máx = 50) vezes** | **MENOS QUE** | nos últimos **Y dias (Y = 1,3,7,14,21,30)** | | Verificar se o evento personalizado ocorreu **exatamente X (Máx = 50) vezes** | **EXATAMENTE** | nos últimos **Y dias (Y = 1,3,7,14,21,30)** | {: .reset-td-br-1 .reset-td-br-2 .reset-td-br-3 aria-label="Eventos personalizados" } A Braze registra o número de vezes que esses eventos ocorreram, bem como a última vez que foram realizados por cada usuário para segmentação. Na página de análise de dados de **Eventos Personalizados**, você pode ver de forma agregada com que frequência cada evento personalizado ocorre, bem como por segmento ao longo do tempo para uma análise mais detalhada. Isso é particularmente útil para ver como suas campanhas afetaram a atividade de eventos personalizados, observando as linhas cinzas que a Braze sobrepõe na série temporal para indicar a última vez que uma campanha foi enviada. ![Um gráfico de análise de dados de evento personalizado mostrando estatísticas sobre usuários que adicionaram um cartão de crédito e fizeram uma busca ao longo de um período de trinta dias.](https://www.braze.com/docs/pt-br/pt-br/assets/img_archive/custom_event_analytics_example.png?345ada8684baf98a23ceb1a80341f24b "custom_event_analytics_example.png") **Note:** O [incremento de atributos personalizados](https://www.braze.com/docs/pt-br/pt-br/api/endpoints/messaging/) pode ser usado para manter um contador em uma ação do usuário semelhante a um evento personalizado. No entanto, você não poderá visualizar os dados do atributo personalizado em uma série temporal. Ações do usuário que não precisam ser analisadas em séries temporais devem ser registradas por meio deste método. ### Armazenamento de eventos personalizados {#custom-event-storage} Todos os dados do perfil do usuário (eventos personalizados, atributo personalizado, dados personalizados) são armazenados enquanto esses perfis estiverem ativos. ### Propriedades do evento personalizado {#custom-event-properties} Com propriedades de evento personalizado, a Braze permite que você defina propriedades em eventos personalizados e compras. Essas propriedades podem então ser usadas para qualificar ainda mais as condições de disparo, aumentar a personalização no envio de mensagens e gerar análises de dados mais sofisticadas por meio da exportação de dados brutos. Os valores das propriedades podem ser string, número, booleano ou objetos de tempo. No entanto, os valores das propriedades não podem ser objetos de array. Por exemplo, se um aplicativo de eCommerce quisesse enviar uma mensagem a um usuário quando ele abandona o carrinho, poderia ainda melhorar seu público-alvo e permitir uma maior personalização da campanha ao adicionar uma propriedade de evento personalizada do `cart_value` dos carrinhos dos usuários. ![Um exemplo de evento personalizado que enviará uma campanha para um usuário que abandonou seu carrinho e deixou o valor do carrinho em mais de 100 e menos de 200.](https://www.braze.com/docs/pt-br/pt-br/assets/img_archive/customEventProperties.png?03200b17e56f8f8ad0c6ab439de76832 "customEventProperties.png") As propriedades do evento personalizado também podem ser usadas para personalização dentro do modelo de envio de mensagens. Qualquer campanha que use a [entrega baseada em ação](https://www.braze.com/docs/pt-br/pt-br/user_guide/messaging/campaigns/schedule_your_campaign/triggered_delivery/) com um evento de gatilho pode usar propriedades de evento personalizado desse evento para personalização do envio de mensagens. Se um aplicativo de jogos quisesse enviar uma mensagem aos usuários que completaram um nível, ele poderia personalizar ainda mais a mensagem com uma propriedade para o tempo que os usuários levaram para completar esse nível. Neste exemplo, a mensagem é personalizada para três segmentos diferentes usando [lógica condicional](https://www.braze.com/docs/pt-br/pt-br/user_guide/messaging/design_and_edit/personalize/liquid/conditional_logic/). A propriedade do evento personalizado chamada ``time_spent`` pode ser incluída na mensagem chamando `` } ``. ```liquid Congratulations on beating that level so fast! Check out our online portal where you can play against top players from around the world! Don't forget to visit the town store between levels to upgrade your tools. Talk to villagers for essential tips on how to beat levels! ``` As propriedades do evento personalizado são projetadas para ajudar você a personalizar seu envio de mensagens ou criar campanhas de entrega baseada em ação granulares. Se você gostaria de criar segmentos com base na recência e frequência das propriedades de eventos, entre em contato com seu gerente de sucesso do cliente ou nossa equipe de Suporte. ## Atributos personalizados {#custom-attributes} Atributos personalizados são ferramentas extraordinariamente flexíveis que permitem direcionar usuários com maior especificidade do que você faria com atributos padrão. Atributos personalizados são ótimos para armazenar informações específicas da marca sobre seus usuários. Tenha em mente que não armazenamos informações de séries temporais para atributos personalizados, então você não obterá nenhum gráfico baseado neles como o exemplo anterior para eventos personalizados. ### Armazenamento de atributo personalizado {#custom-attribute-storage} Todos os dados do perfil do usuário (eventos personalizados, atributo personalizado, dados personalizados) são armazenados enquanto esses perfis estiverem ativos. ### Tipos de dados de atributo personalizado {#custom-attribute-data-types} Os seguintes tipos de dados podem ser armazenados como atributos personalizados: #### Strings (caracteres alfanuméricos) {#strings-alphanumeric-characters} Os atributos de string são úteis para armazenar a entrada do usuário, como uma marca favorita, um número de telefone ou uma última string de pesquisa dentro do seu aplicativo. Atributos de string estão sujeitos às [restrições de comprimento](#length-constraints) para dados personalizados (479 bytes; aproximadamente 479 caracteres de byte único ou aproximadamente 160 caracteres para scripts de múltiplos bytes, como o japonês). A tabela a seguir descreve as opções de segmentação disponíveis para atributos de string. | Opções de segmentação | Filtro suspenso | Opções de entrada | | ---------------------| --------------- | ------------- | | Verificar se o atributo de string **corresponde exatamente** a uma string inserida| **IGUAL** | **STRING** | | Verificar se o atributo de string **corresponde parcialmente** a uma string inserida **OU** expressão regular | **CORRESPONDE A UMA EXPRESSÃO REGULAR** | **STRING** **OU** **EXPRESSÃO REGULAR** | | Verificar se o atributo de string **não corresponde parcialmente** a uma string inserida **OU** expressão regular | **NÃO CORRESPONDE AO REGEX** | **STRING** **OU** **EXPRESSÃO REGULAR** | | Verificar se o atributo de string **não corresponde** a uma string inserida| **NÃO É IGUAL** | **STRING** | | Verificar se o atributo de string **existe** no perfil de um usuário | **ESTÁ EM BRANCO** | **N/D** | | Verificar se o atributo de string **não existe** no perfil de um usuário | **NÃO ESTÁ EM BRANCO** | **N/D** | {: .reset-td-br-1 .reset-td-br-2 .reset-td-br-3 aria-label="Strings (caracteres alfanuméricos)" } **Important:** Ao segmentar usando o filtro **NÃO CORRESPONDE AO REGEX**, é necessário que já exista um atributo personalizado com um valor atribuído nesse perfil de usuário. A Braze sugere usar a lógica "OU" para verificar se um atributo personalizado está em branco, a fim de segmentar os usuários corretamente. **Tip:** Para mais informações sobre como usar nosso filtro de expressões regulares, confira esta documentação sobre [expressões regulares compatíveis com Perl (PCRE)](http://www.regextester.com/pregsyntax.html).
Mais recursos sobre regex: - [Regex com Braze](https://www.braze.com/docs/pt-br/pt-br/user_guide/audience/segments/regex/) - [Depurador e testador de regex](https://regex101.com/) - [Tutorial de regex](https://medium.com/factory-mind/regex-tutorial-a-simple-cheatsheet-by-examples-649dc1c3f285) #### Arrays {#arrays} Os atributos de array são bons para armazenar listas relacionadas de informações sobre seus usuários. Por exemplo, armazenar as últimas 100 peças de conteúdo que um usuário assistiu em um array permitiria a segmentação de interesses específicos. Os arrays de atributo personalizado são conjuntos unidimensionais; arrays multidimensionais não são suportados. **Adicionar um elemento a um array de atributos personalizados anexa o elemento ao final do array, a menos que ele já esteja presente, caso em que ele é movido de sua posição atual para o final do array.** Por exemplo, se um array `['hotdog','hotdog','hotdog','pizza']` for importado, ele será exibido no atributo de array como `['hotdog', 'pizza']` porque somente valores exclusivos são aceitos. Se o array contiver seu número máximo de elementos, o primeiro elemento será descartado e o novo elemento adicionado ao final. A seguir estão alguns exemplos de código mostrando o comportamento do array no SDK da web: ```js var abUser = appboy.getUser(); // initialize array for this user, assuming max length of favorite_foods is set to 4. abUser.setCustomUserAttribute('favorite_foods', ['pizza', 'wings', 'pasta']); // => ['pizza', 'wings', 'pasta'] abUser.addToCustomAttributeArray('favorite_foods', 'fries'); // => ['pizza', 'wings', 'pasta', 'fries'] abUser.addToCustomAttributeArray('favorite_foods', 'pizza'); // => ['wings', 'pasta', 'fries', 'pizza'] abUser.addToCustomAttributeArray('favorite_foods', 'ice cream'); // => ['pasta', 'fries', 'pizza', 'ice cream'] ``` O número padrão e máximo de elementos em um array é 500. Você pode atualizar o número máximo de arrays no dashboard da Braze, em **Configurações de Dados** > **Atributos Personalizados**. Arrays que excedem o número máximo de elementos são truncados para conter o número máximo de elementos. A tabela a seguir descreve as opções de segmentação disponíveis para atributos de array. | Opções de segmentação | Filtro suspenso | Opções de entrada | | ---------------------| --------------- | ------------- | | Verificar se o atributo do array **inclui um valor que corresponda exatamente** a um valor inserido| **INCLUI VALOR** | **STRING** | | Verificar se o atributo do array **não inclui um valor que corresponda exatamente** a um valor inserido| **NÃO INCLUI VALOR** | **STRING** | | Verificar se o atributo do array **contém um valor que corresponde parcialmente** a um valor inserido **OU** expressão regular | **CORRESPONDE A UMA EXPRESSÃO REGULAR** | **STRING** **OU** **EXPRESSÃO REGULAR** | | Verificar se o atributo do array **tem algum valor** | **TEM UM VALOR** | **N/D** | | Verificar se o atributo do array **está vazio** | **ESTÁ VAZIO** | **N/D** | {: .reset-td-br-1 .reset-td-br-2 .reset-td-br-3 aria-label="Arrays" } **Note:** Usamos [expressões regulares compatíveis com Perl (PCRE)](http://www.regextester.com/pregsyntax.html). #### Datas {#dates} Os atributos de tempo são úteis para armazenar a última vez que uma ação específica foi realizada, para que você possa oferecer envio de mensagens de reengajamento específico de conteúdo aos seus usuários. **Note:** A última data em que um evento personalizado ou evento de compra ocorreu é registrada automaticamente e não deve ser registrada em duplicidade por meio de um atributo de tempo personalizado. Os filtros de data que usam datas relativas (por exemplo, mais de 1 dia atrás, menos de 2 dias atrás) medem 1 dia como 24 horas. Qualquer campanha que você executar usando esses filtros incluirá todos os usuários em incrementos de 24 horas. Por exemplo, "último uso do app há mais de 1 dia" capturará todos os usuários que "usaram o app pela última vez há mais de 24 horas" a partir do momento exato em que a campanha for executada. O mesmo será verdadeiro para campanhas definidas com intervalos de datas mais longos — então cinco dias a partir da ativação significarão as 120 horas anteriores. A tabela a seguir descreve as opções de segmentação disponíveis para atributos de tempo. | Opções de segmentação | Filtro suspenso | Opções de entrada | | ---------------------| --------------- | ------------- | | Verificar se o atributo de tempo **é anterior** a uma **data selecionada**| **ANTES** | **SELETOR DE DATA DO CALENDÁRIO** | | Verificar se o atributo de tempo **é posterior** a uma **data selecionada**| **DEPOIS** | **SELETOR DE DATA DO CALENDÁRIO** | | Verificar se o atributo de tempo é **maior do que X** **dias atrás** | **MAIS DO QUE** | **NÚMERO DE DIAS ATRÁS** | | Verificar se o atributo de tempo é **menor do que X** **dias atrás**| **MENOS QUE** | **NÚMERO DE DIAS ATRÁS** | | Verificar se o atributo de tempo está **em mais de X** **dias no futuro** | **EM MAIS DE** | **NÚMERO DE DIAS NO FUTURO** | | Verificar se o atributo de tempo está **em menos de X** **dias no futuro** | **EM MENOS DE** | **NÚMERO DE DIAS NO FUTURO** | | Verificar se o atributo de tempo **existe** no perfil de um usuário | **EM BRANCO** | **N/D** | | Verificar se o atributo de tempo **não existe** no perfil de um usuário | **NÃO ESTÁ EM BRANCO** | **N/D** | {: .reset-td-br-1 .reset-td-br-2 .reset-td-br-3 aria-label="Datas" } #### Números {#integers} Atributos numéricos têm uma ampla variedade de casos de uso. Atributos personalizados de número incremental são úteis para armazenar o número de vezes que uma determinada ação ou evento ocorreu. Números padrão têm todos os tipos de usos, como registrar o tamanho do sapato, o tamanho da cintura ou o número de vezes que um usuário visualizou um determinado recurso ou categoria de produto. **Note:** O dinheiro gasto não deve ser registrado por este método. Em vez disso, deve ser registrado por meio dos nossos [métodos de compra](https://www.braze.com/docs/pt-br/pt-br/developer_guide/platform_wide/analytics_overview/#purchase-events--revenue-tracking). A tabela a seguir descreve as opções de segmentação disponíveis para atributos numéricos. | Opções de segmentação | Filtro suspenso | Opções de entrada | | ---------------------| --------------- | ------------- | | Verificar se o atributo numérico **é mais do que** um **número**| **MAIS DO QUE** | **NÚMERO** | | Verificar se o atributo numérico **é menor que** um **número**| **MENOS QUE** | **NÚMERO** | | Verificar se o atributo numérico **é exatamente** um **número**| **EXATAMENTE** | **NÚMERO** | | Verificar se o atributo numérico **não é igual a** um **número**| **NÃO É IGUAL** | **NÚMERO** | | Verificar se o atributo numérico **existe** no perfil de um usuário | **EXISTE** | **N/D** | | Verificar se o atributo numérico **não existe** no perfil de um usuário | **NÃO EXISTE** | **N/D** | {: .reset-td-br-1 .reset-td-br-2 .reset-td-br-3 aria-label="Números" } #### Booleanos (verdadeiro/falso) {#booleans-truefalse} Atributos booleanos são úteis para armazenar status de inscrições e outros dados binários simples sobre seus usuários. As opções de entrada que fornecemos permitem que você encontre usuários que explicitamente tiveram uma variável definida como booleana, além daqueles que ainda não têm nenhum registro desse atributo. A tabela a seguir descreve as opções de segmentação disponíveis para atributos booleanos. | Opções de segmentação | Filtro suspenso | Opções de entrada | | ---------------------| --------------- | ------------- | | Verificar se o valor booleano **é** | **É** | **VERDADEIRO**, **FALSO**, **VERDADEIRO OU NÃO DEFINIDO**, ou **FALSO OU NÃO DEFINIDO** | | Verificar se o valor booleano **existe** no perfil de um usuário | **EXISTE** | **N/D** | | Verificar se o valor booleano **não existe** no perfil de um usuário | **NÃO EXISTE** | **N/D** | {: .reset-td-br-1 .reset-td-br-2 .reset-td-br-3 aria-label="Booleanos (verdadeiro/falso)" } ## Eventos de compra / rastreamento de receita {#purchase-events-revenue-tracking} Usar nossos métodos de compra para registrar compras in-app estabelece o Valor de Vida Útil (LTV) para cada perfil de usuário individual. Esses dados podem ser visualizados em nossa página de receita em gráficos de séries temporais. A tabela a seguir descreve as opções de segmentação disponíveis para eventos de compra. | Opções de segmentação | Filtro suspenso | Opções de entrada | | ---------------------| --------------- | ------------- | | Verificar se o número total de dólares gastos **é maior que** um **número**| **MAIOR QUE** | **NÚMERO** | | Verificar se o número total de dólares gastos **é menor que** um **número**| **MENOS QUE** | **NÚMERO** | | Verificar se o número total de dólares gastos **é exatamente** um **número**| **EXATAMENTE** | **NÚMERO** | | Verificar se a compra ocorreu pela última vez **após a data X** | **DEPOIS** | **TIME** | | Verificar se a compra ocorreu pela última vez **antes da data X** | **ANTES** | **TIME** | | Verificar se a compra ocorreu pela última vez **há mais de X dias** | **MAIS DO QUE** | **TIME** | | Verificar se a compra ocorreu pela última vez **há menos de X dias** | **MENOS QUE** | **TIME** | | Verificar se a compra ocorreu **mais de X (Máx = 50) vezes** | **MAIS DO QUE** | nos últimos **Y Dias (Y = 1,3,7,14,21,30)** | | Verificar se a compra ocorreu **menos de X (Máx = 50) vezes** | **MENOS QUE** | nos últimos **Y Dias (Y = 1,3,7,14,21,30)** | | Verificar se a compra ocorreu **exatamente X (Máx = 50) vezes** | **EXATAMENTE** | nos últimos **Y dias (Y = 1,3,7,14,21,30)** | {: .reset-td-br-1 .reset-td-br-2 .reset-td-br-3 aria-label="Eventos de compra / rastreamento de receita" } **Note:** Se você gostaria de segmentar pelo número de vezes que uma compra específica ocorreu, também deve registrar essa compra individualmente como um [atributo personalizado incremental](#integers). ## Caso de uso de táxi/viagem por aplicativo {#example-case} Para este exemplo, vamos considerar um app de viagem por aplicativo que deseja decidir quais dados de usuários coletar. As seguintes perguntas e processo de brainstorming são um ótimo modelo para as equipes de marketing e desenvolvimento seguirem. Até o final deste exercício, ambas as equipes devem ter uma compreensão sólida de quais eventos e atributos personalizados fazem sentido coletar para ajudar a alcançar seu objetivo. **Questão do estudo de caso 1: Qual é o objetivo?** O objetivo deles é simples: eles querem que os usuários chamem táxis pelo app. **Questão do estudo de caso 2: Quais são as etapas intermediárias no caminho para esse objetivo a partir da instalação do app?** 1. Eles precisam que os usuários comecem o processo de registro e preencham suas informações pessoais. 2. Eles precisam que os usuários concluam e verifiquem o processo de registro inserindo um código no app que recebem via SMS. 3. Eles precisam tentar chamar um táxi. 4. Para chamar um táxi, ele deve estar disponível quando for procurado. Essas ações poderiam então ser marcadas como os seguintes eventos personalizados: - Início do registro - Registro concluído - Chamadas de táxi bem-sucedidas - Tentativas de táxi malsucedidas Depois de implementar os eventos, você pode executar as seguintes campanhas: 1. Envie mensagens para os usuários que começaram o registro, mas não dispararam o evento de registro concluído em um determinado período de tempo. 2. Envie mensagens de parabéns aos usuários que completam o registro. 3. Envie desculpas e crédito promocional aos usuários que tiveram tentativas de chamar táxi malsucedidas que não foram seguidas por uma tentativa bem-sucedida dentro de um determinado período de tempo. 4. Envie promoções para usuários avançados com muitas chamadas de táxi bem-sucedidas para agradecê-los por sua fidelidade. E muito mais! **Questão do estudo de caso 3: Que outras informações podemos querer saber sobre nossos usuários para orientar nosso envio de mensagens?** - Se eles têm ou não algum crédito promocional? - A avaliação média que eles dão aos seus motoristas? - Códigos promocionais únicos para o usuário? Essas características poderiam então ser marcadas como os seguintes atributos personalizados: - Saldo de crédito promocional (tipo decimal) - Classificação média do motorista (tipo numérico) - Código promocional único (tipo string) Adicionar esses atributos daria a você a capacidade de enviar campanhas para os usuários, como: 1. Lembrar os usuários que não fizeram login em sete dias, mas que têm um crédito promocional, que seu crédito existe e que eles devem voltar ao app para usá-lo! 2. Enviar mensagens aos usuários que dão baixas avaliações aos motoristas para obter feedback direto dos clientes e entender por que eles não gostaram de suas viagens. 3. Usar nossos [recursos de modelo de mensagem e personalização](https://www.braze.com/docs/pt-br/pt-br/user_guide/messaging/design_and_edit/personalize/) para incluir o atributo de código promocional exclusivo no envio de mensagens direcionadas aos usuários. ## Melhores práticas {#best-practices} ### Práticas gerais recomendadas {#general-best-practices} #### Usar propriedades de evento {#use-event-properties} - Nomeie um evento personalizado com algo que descreva uma ação que um usuário realiza. - Faça uso generoso das propriedades de evento personalizado para representar dados importantes sobre um evento. - Por exemplo, em vez de capturar um evento personalizado separado para assistir a cada um dos 50 filmes diferentes, seria mais eficaz capturar simplesmente "assistir a um filme" como um evento e ter uma propriedade de evento que inclua o nome do filme. ### Melhores práticas de desenvolvimento {#development-best-practices} #### Defina IDs de usuário para cada usuário {#set-user-ids-for-every-user} Os IDs de usuário devem ser definidos para cada um de seus usuários. Esses devem ser imutáveis e acessíveis quando um usuário abre o app. Recomendamos **fortemente** fornecer este identificador, pois isso permitirá que você: - Acompanhe seus usuários em dispositivos e plataformas, melhorando a qualidade de seus dados comportamentais e demográficos. - Importe dados sobre seus usuários usando nossa [API de dados de usuários](https://www.braze.com/docs/pt-br/pt-br/api/endpoints/user_data/). - Direcione usuários específicos com nossa [API de envio de mensagens](https://www.braze.com/docs/pt-br/pt-br/api/endpoints/messaging/) para mensagens gerais e transacionais. Os IDs de usuário devem ter menos de 512 caracteres e devem ser privados e não facilmente obtidos (por exemplo, não um endereço de e-mail simples ou nome de usuário). Se tal identificador não estiver disponível, a Braze atribuirá um identificador único aos seus usuários, mas você não terá as capacidades listadas para IDs de usuário. Você deve evitar definir IDs de usuário para usuários para os quais você não possui um identificador exclusivo que esteja vinculado a eles como indivíduos. Passar um identificador de dispositivo não oferece nenhum benefício em comparação com o rastreamento anônimo automático de usuários que a Braze oferece por padrão. A seguir estão alguns exemplos de IDs de usuário adequados e inadequados. Boas opções para IDs de usuário: - Endereço de e-mail com hash ou nome de usuário único - Identificador único do banco de dados Estes não devem ser usados como IDs de usuário: - ID do dispositivo - Número aleatório ou ID de sessão - Qualquer ID não exclusivo - Endereço de e-mail - ID de usuário de outro fornecedor terceiro #### Dê nomes legíveis a eventos e atributos personalizados {#give-custom-events-and-attributes-readable-names} Imagine que você é um profissional de marketing que começa a usar a Braze um ou dois anos após a implementação; ler uma lista suspensa cheia de nomes como "usr_no_acct" sem mais contexto pode ser intimidador. Dar nomes identificáveis e legíveis aos seus eventos e atributos facilitará as coisas para todos os usuários da sua plataforma. Considere as seguintes melhores práticas: - Não comece um evento personalizado com um caractere numérico. A lista suspensa é classificada em ordem alfabética e começar com um caractere numérico dificulta a segmentação pelo filtro de sua escolha - Tente não usar abreviações obscuras ou jargão técnico, sempre que possível - Exemplo: `usr_ctry` pode ser um bom nome de variável para o país de um usuário dentro de um código, mas o atributo personalizado deve ser enviado para a Braze como algo como `user_country` para dar mais clareza a um profissional de marketing usando o dashboard no futuro. #### Registre atributos somente quando eles mudarem {#only-log-attributes-when-they-change} Contamos cada atributo passado para a Braze como um ponto de dados, mesmo que o atributo passado contenha o mesmo valor salvo anteriormente. Registrar dados apenas quando eles mudam ajuda a evitar o uso redundante de pontos de dados e proporciona uma experiência mais fluida, evitando chamadas desnecessárias à API. #### Evite gerar nomes de eventos programaticamente {#avoid-programmatically-generating-event-names} Se você está constantemente criando novos nomes de eventos, será impossível segmentar seus usuários de maneira significativa. Você deve geralmente capturar eventos genéricos ("Assistiu a um Vídeo" ou "Leu um Artigo") em vez de eventos altamente específicos, como ("Assistiu Gangnam Style" ou "Leu Artigo: Melhores 10 Lugares para Almoçar em Midtown Manhattan"). Os dados específicos sobre o evento devem ser incluídos como uma propriedade do evento, não como parte do nome do evento. ### Limitações e restrições técnicas {#technical-limitations-and-constraints} Esteja atento às seguintes limitações e restrições ao implementar eventos personalizados: #### Restrições de comprimento {#length-constraints} A Braze impõe um limite de comprimento em bytes (479 bytes) para nomes de eventos personalizados, nomes de atributos personalizados (chaves) e valores de string de eventos personalizados. Valores que excedem esse limite são truncados. Quando expressos em caracteres, isso é aproximadamente 479 caracteres de byte único (por exemplo, ASCII), ou aproximadamente 160 caracteres para scripts de múltiplos bytes, como o japonês (assumindo cerca de 3 bytes por caractere em UTF-8). Idealmente, mantenha nomes e valores o mais curtos possível para melhorar o desempenho da rede e da bateria do seu app — se possível, limite-os a 50 caracteres. #### Restrições de conteúdo {#content-constraints} O seguinte conteúdo será removido programaticamente de seus atributos e eventos. Tenha cuidado para não usar o seguinte: - Espaço em branco no início e no final - Quebras de linha - Todos os não dígitos dentro dos números de telefone - Exemplo: "(732) 178-1038" será condensado para "7321781038" - Caracteres que não são espaço em branco devem ser convertidos em espaços - $ não deve ser usado como prefixo para quaisquer eventos personalizados - Quaisquer valores de codificação UTF-8 inválidos - "Meu \x80 Campo" seria condensado para "Meu Campo" #### Chaves reservadas {#reserved-keys} As seguintes chaves são reservadas e não podem ser usadas como propriedades de eventos personalizados: - `time` - `product_id` - `quantity` - `event_name` - `price` - `currency` #### Definições de valor {#value-definitions} - Os valores inteiros são de 64 bits - Decimais têm 15 dígitos decimais por padrão ### Analisando um campo de nome genérico {#parsing-a-generic-name-field} Se existir apenas um único campo de nome genérico para um usuário (por exemplo, 'JohnDoe'), você pode atribuir este título inteiro ao atributo de nome do seu usuário. Além disso, você pode tentar extrair tanto o primeiro quanto o último nome do usuário usando espaços, mas esse último método apresenta o risco potencial de errar o nome de alguns usuários. # Definir IDs de usuários através do SDK da Braze Source: /docs/pt-br/developer_guide/analytics/setting_user_ids/index.md # Definir IDs de usuários {#set-user-ids} > Aprenda como definir IDs de usuários através do SDK da Braze. Estes são identificadores únicos que permitem rastrear usuários em dispositivos e plataformas, importar seus dados através da [API de dados de usuários](https://www.braze.com/docs/pt-br/pt-br/developer_guide/rest_api/user_data/#user-data) e enviar mensagens direcionadas através da [API de envio de mensagens](https://www.braze.com/docs/pt-br/pt-br/api/endpoints/messaging/). Se você não atribuir um ID único a um usuário, a Braze atribuirá a ele um ID anônimo; no entanto, você não poderá usar esses recursos até que o faça. **Note:** Para wrapper SDKs não listados, use o método nativo relevante do Android ou Swift. ## Sobre usuários anônimos {#about-anonymous-users} After you [integrate the Braze SDK](https://www.braze.com/docs/pt-br/pt-br/developer_guide/sdk_integration/), users who launch your app for the first time will be considered "anonymous" until you call the `changeUser` method and assign them an `external_id`. Once assigned, you can't make them anonymous again. However, if they uninstall and reinstall your app, they will become anonymous again until `changeUser` is called. If a previously-identified user starts a session on a new device, all of their anonymous activity will automatically sync to their existing profile after you call `changeUser` on that device using their `external_id`. This includes any attributes, events, or history collected during the session on the new device. ### Prevenindo o rastreamento de usuários anônimos {#preventing-anonymous-user-tracking} Se o seu caso de uso exige que nenhum dado seja coletado antes de um usuário ser identificado, você pode adiar a inicialização do SDK da Braze até que o usuário faça login e um `external_id` esteja disponível. Defina uma flag no seu código que mude para `true` quando o usuário fizer login e só inicialize o SDK quando essa flag estiver definida. **Warning:** Só adie a inicialização na **primeira vez** que um usuário baixar seu app (antes de um `external_id` ser definido). Se você impedir o SDK de inicializar toda vez que um usuário fizer logout ou iniciar uma nova sessão, isso interferirá no pré-carregamento de ativos de mensagens no app e cartões de conteúdo, o que pode causar erros de entregabilidade para essas campanhas. ## Definindo um ID de usuário {#setting-a-user-id} Para definir um ID de usuário, chame o método `changeUser()` após o usuário fazer login inicialmente. Os IDs devem ser únicos e seguir nossas [melhores práticas de nomenclatura](#naming-best-practices). Se você estiver fazendo hash de um identificador único, certifique-se de normalizar a entrada da sua função de hash. Por exemplo, ao fazer hash de um endereço de e-mail, remova quaisquer espaços em branco no início ou no final e leve em conta a localização. Para uma implementação padrão do SDK Web, você pode usar o seguinte método: ```javascript braze.changeUser(YOUR_USER_ID_STRING); ``` Se você preferir usar o Google Tag Manager, pode usar o tipo de tag **Change User** para chamar o [método `changeUser`](https://js.appboycdn.com/web-sdk/latest/doc/modules/braze.html#changeuser). Use-o sempre que um usuário fizer login ou for identificado de outra forma com seu identificador único `external_id`. Certifique-se de inserir o ID exclusivo do usuário atual no campo **External User ID**, normalmente preenchido usando uma variável de camada de dados enviada pelo seu site. ![Uma caixa de diálogo mostrando as configurações da tag de ação da Braze. As configurações incluídas são "tag type" e "external user ID".](https://www.braze.com/docs/pt-br/pt-br/assets/img/web-gtm/gtm-change-user.png?a4edbf312c5ba1fa6d32ecdd559361b0) ```java Braze.getInstance(context).changeUser(YOUR_USER_ID_STRING); ``` ```kotlin Braze.getInstance(context).changeUser(YOUR_USER_ID_STRING) ``` ```swift AppDelegate.braze?.changeUser(userId: "YOUR_USER_ID") ``` ```objc [AppDelegate.braze changeUser:@"YOUR_USER_ID_STRING"]; ``` ```javascript BrazePlugin.changeUser("YOUR_USER_ID"); ``` ```brightscript m.Braze.setUserId(YOUR_USER_ID_STRING) ``` ```csharp AppboyBinding.ChangeUser("YOUR_USER_ID_STRING"); ``` ```javascript Braze.changeUser("YOUR_USER_ID_STRING"); ``` ### Como o `changeUser()` funciona {#how-changeuser-works} Quando você chama `changeUser()`, os seguintes comportamentos se aplicam: - Chamar `changeUser()` com o **mesmo** ID de usuário que já está definido não tem efeito na contagem de sessões. - Chamar `changeUser()` com um ID de usuário **diferente** encerra automaticamente a sessão atual e inicia uma nova. - Quando um usuário anônimo chama `changeUser()` com um **novo** ID de usuário (que ainda não existe na Braze), os dados do perfil anônimo são mesclados no novo perfil identificado. - Quando um usuário anônimo chama `changeUser()` com um ID de usuário **existente**, os dados do perfil anônimo não são mesclados no perfil identificado. **Note:** Chamar `changeUser()` aciona um flush de dados como parte do fechamento da sessão do usuário atual. O SDK automaticamente faz flush de quaisquer dados pendentes do usuário anterior antes de mudar para o novo usuário, então você não precisa solicitar manualmente um flush de dados antes de chamar `changeUser()`. **Warning:** Não atribua um único ID de usuário compartilhado (por exemplo, um ID externo padrão estático) nem chame `changeUser()` quando um usuário fizer logout. Fazer isso impedirá que você reengaje qualquer usuário que tenha feito login anteriormente em dispositivos compartilhados e fará com que todos os dados sejam registrados em um único ID de usuário, o que pode causar comportamentos inesperados em outros recursos. Em vez disso, mantenha o controle de todos os IDs de usuários separadamente e garanta que o processo de logout do seu app permita a troca de volta para um usuário que já estava logado. Quando uma nova sessão começa, a Braze atualiza automaticamente os dados do perfil recém-ativo. ## Aliases de usuário {#user-aliases} ### Como funcionam {#how-they-work} Although anonymous users don’t have `external_ids`, you can assign them a [user alias](https://www.braze.com/docs/pt-br/pt-br/user_guide/data/user_data_collection/user_profile_lifecycle/#user-aliases) instead. You should assign a user alias when you want to add other identifiers to the user but don't know what their `external_id` is (for example, they aren't logged in). With user aliases, you also can: - Use the Braze API to log events and attributes associated with anonymous users - Use the [External User ID is blank](https://www.braze.com/docs/pt-br/pt-br/user_guide/engagement_tools/segments/segmentation_filters#external-user-id) segmentation filter to target anonymous users in your messaging ### Definindo um alias de usuário {#setting-a-user-alias} Um alias de usuário consiste em duas partes: um nome e um rótulo. O nome refere-se ao identificador em si, enquanto o rótulo refere-se ao tipo de identificador ao qual pertence. Por exemplo, se você tiver um usuário em uma plataforma de suporte ao cliente de terceiros com o ID externo `987654`, você pode atribuir a ele um alias na Braze com o nome `987654` e o rótulo `support_id`, para que você possa rastreá-lo entre plataformas. ```javascript braze.getUser().addAlias(ALIAS_NAME, ALIAS_LABEL); ``` ```java Braze.getInstance(context).getCurrentUser().addAlias(ALIAS_NAME, ALIAS_LABEL); ``` ```kotlin Braze.getInstance(context).currentUser?.addAlias(ALIAS_NAME, ALIAS_LABEL) ``` ```swift Appboy.sharedInstance()?.user.addAlias(ALIAS_NAME, ALIAS_LABEL) ``` ```objc [[Appboy sharedInstance].user addAlias:ALIAS_NAME withLabel:ALIAS_LABEL]; ``` ```json { "alias_name" : (required, string), "alias_label" : (required, string) } ``` ```javascript Braze.addAlias("ALIAS_NAME", "ALIAS_LABEL"); ``` ## Melhores práticas para nomeação de IDs {#naming-best-practices} Recomendamos que você crie IDs de usuários usando o padrão [Identificador Único Universal (UUID)](https://en.wikipedia.org/wiki/Universally_unique_identifier), o que significa que são strings de 128 bits aleatórias e bem distribuídas. Alternativamente, você pode fazer hash de um identificador único existente (como um nome ou endereço de e-mail) para gerar seus IDs de usuários. Se fizer isso, certifique-se de implementar a [autenticação do SDK](https://www.braze.com/docs/pt-br/pt-br/developer_guide/sdk_integration/authentication/) para evitar a simulação de usuários. **Warning:** Não use um valor previsível ou um número incremental para seu ID de usuário. Isso pode expor sua organização a ataques maliciosos ou exfiltração de dados. Para maior segurança, use a [Autenticação do SDK](https://www.braze.com/docs/pt-br/pt-br/developer_guide/sdk_integration/authentication/). Embora seja essencial que você nomeie corretamente seus IDs de usuários desde o início, você sempre pode renomeá-los no futuro usando o endpoint [`/users/external_ids/rename`](https://www.braze.com/docs/pt-br/pt-br/api/endpoints/user_data/external_id_migration/). | Tipos de ID não recomendados | Exemplo não recomendado | | ------------ | ----------- | | ID de perfil visível do usuário ou nome de usuário | JonDoe829525552 | | Endereço de e-mail | Anna@email.com | | ID de usuário auto-incremental | 123 | {: .reset-td-br-1 .reset-td-br-2 aria-label="Melhores práticas para nomeação de IDs" } **Warning:** Evite compartilhar detalhes sobre como você cria IDs de usuários, pois isso pode expor sua organização a ataques maliciosos ou exfiltração de dados. # Defina atributos do usuário através do SDK do Braze Source: /docs/pt-br/developer_guide/analytics/setting_user_attributes/index.md # Definir atribuições do usuário > Aprenda como definir atributos do usuário através do SDK do Braze. **Note:** Para SDKs wrapper não listados, use o método nativo relevante do Android ou Swift. ## Prerequisites Before you can use this feature, you'll need to [integrate the Web Braze SDK](https://www.braze.com/docs/pt-br/pt-br/developer_guide/sdk_integration/?sdktab=web). ## Default user attributes ### Predefined methods Braze provides predefined methods for setting the following user attributes within the [`User` class](https://js.appboycdn.com/web-sdk/latest/doc/classes/braze.user.html): - First Name - Last Name - Language - Country - Date of Birth - Email - Gender - Home City - Phone Number ### Setting default attributes To set a default attribute for a user, call the `getUser()` method on your Braze instance to get a reference to the current user of your app. Then you can call methods to set a user attribute. ```javascript braze.getUser().setFirstName("SomeFirstName"); ``` ```javascript braze.getUser().setGender(braze.User.Genders.FEMALE); ``` ```javascript braze.getUser().setDateOfBirth(2000, 12, 25); ``` Using Google Tag Manager, standard user attributes (such as a user's first name), should be logged in the same manner as custom user attributes. Ensure the values you're passing in for standard attributes match the expected format specified in the [User class](https://js.appboycdn.com/web-sdk/latest/doc/classes/braze.user.html) documentation. For example, the gender attribute can accept any of the following as values: `"m" | "f" | "o" | "u" | "n" | "p"`. Therefore to set a user's gender as female, create a Custom HTML tag with the following content: ```html ``` ### Unsetting default attributes You can remove or unset a user attribute through your app code, a REST API request, or a [User Update](https://www.braze.com/docs/pt-br/pt-br/user_guide/messaging/canvas/canvas_components/user_update/) Canvas step. For array and boolean attributes, use `null`. For other data types, use an empty string (`""`). To unset a default user attribute with the Web SDK, pass `null` to the related method. For example: ```javascript braze.getUser().setFirstName(null); ``` ```javascript braze.getUser().setGender(null); ``` ```javascript braze.getUser().setDateOfBirth(null, null, null); ``` ## Custom user attributes ### Setting custom attributes In addition to the default user attribute methods, you can also set [custom attributes](https://www.braze.com/docs/pt-br/pt-br/user_guide/data_and_analytics/custom_data/custom_attributes/#custom-attribute-data-types) for your users. Full method specifications, see [our JSDocs](https://js.appboycdn.com/web-sdk/latest/doc/classes/braze.user.html). To set a custom attribute with a `string` value: ```javascript braze.getUser().setCustomUserAttribute( YOUR_ATTRIBUTE_KEY_STRING, YOUR_STRING_VALUE ); ``` To set a custom attribute with a `integer` value: ```javascript braze.getUser().setCustomUserAttribute( YOUR_ATTRIBUTE_KEY_STRING, YOUR_INT_VALUE ); // Integer attributes may also be incremented using code like the following braze.getUser().incrementCustomUserAttribute( YOUR_ATTRIBUTE_KEY_STRING, THE_INTEGER_VALUE_BY_WHICH_YOU_WANT_TO_INCREMENT_THE_ATTRIBUTE ); ``` To set a custom attribute with a `date` value: ```javascript braze.getUser().setCustomUserAttribute( YOUR_ATTRIBUTE_KEY_STRING, YOUR_DATE_VALUE ); // This method will assign the current time to a custom attribute at the time the method is called braze.getUser().setCustomUserAttribute( YOUR_ATTRIBUTE_KEY_STRING, new Date() ); // This method will assign the date specified by secondsFromEpoch to a custom attribute braze.getUser().setCustomUserAttribute( YOUR_ATTRIBUTE_KEY_STRING, new Date(secondsFromEpoch * 1000) ); ``` The default and maximum number of elements in an array is 500. You can update the maximum number of arrays in the Braze dashboard, under **Data Settings** > **Custom Attributes**. Arrays exceeding the maximum number of elements are truncated to contain the maximum number of elements. To set a custom attribute with an `array` value: ```javascript braze.getUser().setCustomUserAttribute(YOUR_ATTRIBUTE_KEY_STRING, YOUR_ARRAY_OF_STRINGS); // Adding a new element to a custom attribute with an array value braze.getUser().addToCustomAttributeArray(YOUR_ATTRIBUTE_KEY_STRING, "new string"); // Removing an element from a custom attribute with an array value braze.getUser().removeFromCustomAttributeArray(YOUR_ATTRIBUTE_KEY_STRING, "value to be removed"); ``` **Important:** Dates passed to Braze with this method must be JavaScript Date objects. **Important:** Custom attribute keys and values can only have a maximum of 255 characters. For more information about valid custom attribute values, refer to the [reference documentation](https://js.appboycdn.com/web-sdk/latest/doc/classes/braze.user.html). Custom user attributes are not available due to a limitation in Google Tag Manager's scripting language. To log custom attributes, create a Custom HTML tag with the following content: ```html ``` **Important:** The GTM template does not support nested properties on events or purchases. You can use the preceding HTML to log any events or purchases that require nested properties. ### Unsetting custom attributes To unset a custom attribute, pass `null` to the related method. ```javascript braze.getUser().setCustomUserAttribute(YOUR_ATTRIBUTE_KEY_STRING, null); ``` ### Nesting custom attributes You can also nest properties within custom attributes. In the following example, a `favorite_book` object with nested properties is set as a custom attribute on the user profile. For more details, refer to [Nested Custom Attributes](https://www.braze.com/docs/pt-br/pt-br/user_guide/data/custom_data/custom_attributes/nested_custom_attribute_support). ```javascript import * as braze from "@braze/web-sdk"; const favoriteBook = { title: "The Hobbit", author: "J.R.R. Tolkien", publishing_date: "1937" }; braze.getUser().setCustomUserAttribute("favorite_book", favoriteBook); ``` ### Using the REST API You can also use our REST API to set or unset user attributes. For more information, refer to [User Data Endpoints](https://www.braze.com/docs/pt-br/pt-br/developer_guide/rest_api/user_data/#user-data). ## Setting user subscriptions To set up a subscription for your users (either email or push), call the functions `setEmailNotificationSubscriptionType()` or `setPushNotificationSubscriptionType()`, respectively. Both functions take the `enum` type `braze.User.NotificationSubscriptionTypes` as arguments. This type has three different states: | Subscription Status | Definition | | ------------------- | ---------- | | `braze.User.NotificationSubscriptionTypes.OPTED_IN` | Subscribed, and explicitly opted in | | `braze.User.NotificationSubscriptionTypes.SUBSCRIBED` | Subscribed, but not explicitly opted in | | `braze.User.NotificationSubscriptionTypes.UNSUBSCRIBED` | Unsubscribed and/or explicitly opted out | {: .reset-td-br-1 .reset-td-br-2 aria-label="Setting user subscriptions" } When a user is registered for push, the browser forces them to choose to allow or block notifications, and if they choose to allow push, they are set `OPTED_IN` by default. Visit [Managing user subscriptions](https://www.braze.com/docs/pt-br/pt-br/user_guide/message_building_by_channel/email/managing_user_subscriptions/#managing-user-subscriptions) for more information on implementing subscriptions and explicit opt-ins. ### Unsubscribing a user from email ```javascript braze.getUser().setEmailNotificationSubscriptionType(braze.User.NotificationSubscriptionTypes.UNSUBSCRIBED); ``` ### Unsubscribing a user from push ```java braze.getUser().setPushNotificationSubscriptionType(braze.User.NotificationSubscriptionTypes.UNSUBSCRIBED); ``` ## Prerequisites Before you can use this feature, you'll need to [integrate the Android Braze SDK](https://www.braze.com/docs/pt-br/pt-br/developer_guide/sdk_integration/?sdktab=android). ## Default user attributes ### Predefined methods Braze provides predefined methods for setting the following user attributes within the [`BrazeUser`](https://braze-inc.github.io/braze-android-sdk/kdoc/braze-android-sdk/com.braze/-braze-user/index.html) class. For method specifications, refer to [our KDoc](https://braze-inc.github.io/braze-android-sdk/kdoc/braze-android-sdk/com.braze/-braze-user/index.html). - First name - Last name - Country - Language - Date of birth - Email - Gender - Home city - Phone number **Note:** All string values such as first name, last name, country, and home city are limited to 255 characters. ### Setting default attributes To set a default attribute for a user, call the `getCurrentUser()` method on your Braze instance to get a reference to the current user of your app. Then you can call methods to set a user attribute. ```java Braze.getInstance(context).getCurrentUser(new IValueCallback() { @Override public void onSuccess(BrazeUser brazeUser) { brazeUser.setFirstName("first_name"); } } ``` ```kotlin Braze.getInstance(context).getCurrentUser { brazeUser -> brazeUser.setFirstName("first_name") } ``` ### Unsetting default attributes To unset a user attribute, pass `null` to the relevant method. ```java Braze.getInstance(context).getCurrentUser(new IValueCallback() { @Override public void onSuccess(BrazeUser brazeUser) { brazeUser.setFirstName(null); } } ``` ```kotlin Braze.getInstance(context).getCurrentUser { brazeUser -> brazeUser.setFirstName(null) } ``` ## Custom user attributes In addition to the default user attributes, Braze also allows you to define custom attributes using several different data types. For more information on each attribute's segmentation option, see [User data collection](https://www.braze.com/docs/pt-br/pt-br/developer_guide/analytics). ### Setting custom attributes To set a custom attribute with a `string` value: ```java Braze.getInstance(context).getCurrentUser(new IValueCallback() { @Override public void onSuccess(BrazeUser brazeUser) { brazeUser.setCustomUserAttribute("your_attribute_key", "your_attribute_value"); } } ``` ```kotlin Braze.getInstance(context).getCurrentUser { brazeUser -> brazeUser.setCustomUserAttribute("your_attribute_key", "your_attribute_value") } ``` To set a custom attribute with an `int` value: ```java Braze.getInstance(context).getCurrentUser(new IValueCallback() { @Override public void onSuccess(BrazeUser brazeUser) { brazeUser.setCustomUserAttribute("your_attribute_key", YOUR_INT_VALUE); // Integer attributes may also be incremented using code like the following: brazeUser.incrementCustomUserAttribute("your_attribute_key", YOUR_INCREMENT_VALUE); } } ``` ```kotlin Braze.getInstance(context).getCurrentUser { brazeUser -> brazeUser.setCustomUserAttribute("your_attribute_key", YOUR_INT_VALUE) // Integer attributes may also be incremented using code like the following: brazeUser.incrementCustomUserAttribute("your_attribute_key", YOUR_INCREMENT_VALUE) } ``` To set a custom attribute with a `long` integer value: ```java Braze.getInstance(context).getCurrentUser(new IValueCallback() { @Override public void onSuccess(BrazeUser brazeUser) { brazeUser.setCustomUserAttribute("your_attribute_key", YOUR_LONG_VALUE); } }); ``` ```kotlin Braze.getInstance(context).getCurrentUser { brazeUser -> brazeUser.setCustomUserAttribute("your_attribute_key", YOUR_LONG_VALUE) } ``` To set a custom attribute with a `float` value: ```java Braze.getInstance(context).getCurrentUser(new IValueCallback() { @Override public void onSuccess(BrazeUser brazeUser) { brazeUser.setCustomUserAttribute("your_attribute_key", YOUR_FLOAT_VALUE); } }); ``` ```kotlin Braze.getInstance(context).getCurrentUser { brazeUser -> brazeUser.setCustomUserAttribute("your_attribute_key", YOUR_FLOAT_VALUE) } ``` To set a custom attribute with a `double` value: ```java Braze.getInstance(context).getCurrentUser(new IValueCallback() { @Override public void onSuccess(BrazeUser brazeUser) { brazeUser.setCustomUserAttribute("your_attribute_key", YOUR_DOUBLE_VALUE); } }); ``` ```kotlin Braze.getInstance(context).getCurrentUser { brazeUser -> brazeUser.setCustomUserAttribute("your_attribute_key", YOUR_DOUBLE_VALUE) } ``` To set a custom attribute with a `boolean` value: ```java Braze.getInstance(context).getCurrentUser(new IValueCallback() { @Override public void onSuccess(BrazeUser brazeUser) { brazeUser.setCustomUserAttribute("your_attribute_key", YOUR_BOOLEAN_VALUE); } }); ``` ```kotlin Braze.getInstance(context).getCurrentUser { brazeUser -> brazeUser.setCustomUserAttribute("your_attribute_key", YOUR_BOOLEAN_VALUE) } ``` ```java Braze.getInstance(context).getCurrentUser(new IValueCallback() { @Override public void onSuccess(BrazeUser brazeUser) { brazeUser.setCustomUserAttribute("your_attribute_key", YOUR_DATE_VALUE); // This method will assign the current time to a custom attribute at the time the method is called: brazeUser.setCustomUserAttributeToNow("your_attribute_key"); // This method will assign the date specified by SECONDS_FROM_EPOCH to a custom attribute: brazeUser.setCustomUserAttributeToSecondsFromEpoch("your_attribute_key", SECONDS_FROM_EPOCH); } }); ``` ```kotlin Braze.getInstance(context).getCurrentUser { brazeUser -> brazeUser.setCustomUserAttribute("your_attribute_key", YOUR_DATE_VALUE) // This method will assign the current time to a custom attribute at the time the method is called: brazeUser.setCustomUserAttributeToNow("your_attribute_key") // This method will assign the date specified by SECONDS_FROM_EPOCH to a custom attribute: brazeUser.setCustomUserAttributeToSecondsFromEpoch("your_attribute_key", SECONDS_FROM_EPOCH) } ``` **Warning:** Dates passed to Braze with this method must either be in the [ISO 8601](http://en.wikipedia.org/wiki/ISO_8601) format (e.g `2013-07-16T19:20:30+01:00`) or in the `yyyy-MM-dd'T'HH:mm:ss:SSSZ` format (e.g `2016-12-14T13:32:31.601-0800`). The default and maximum number of elements in an array is 500. You can update the maximum number of arrays in the Braze dashboard, under **Data Settings** > **Custom Attributes**. Arrays exceeding the maximum number of elements are truncated to contain the maximum number of elements. For more information on custom attribute arrays and their behavior, see [Arrays](https://www.braze.com/docs/pt-br/pt-br/developer_guide/analytics/#arrays). ```java Braze.getInstance(context).getCurrentUser(new IValueCallback() { @Override public void onSuccess(BrazeUser brazeUser) { // Setting a custom attribute with an array value brazeUser.setCustomAttributeArray("your_attribute_key", testSetArray); // Adding to a custom attribute with an array value brazeUser.addToCustomAttributeArray("your_attribute_key", "value_to_add"); // Removing a value from an array type custom attribute brazeUser.removeFromCustomAttributeArray("your_attribute_key", "value_to_remove"); } }); ``` ```kotlin Braze.getInstance(context).getCurrentUser { brazeUser -> // Setting a custom attribute with an array value brazeUser.setCustomAttributeArray("your_attribute_key", testSetArray) // Adding to a custom attribute with an array value brazeUser.addToCustomAttributeArray("your_attribute_key", "value_to_add") // Removing a value from an array type custom attribute brazeUser.removeFromCustomAttributeArray("your_attribute_key", "value_to_remove") } ``` ### Unsetting custom attributes To unset a custom attribute, pass the relevant attribute key to the `unsetCustomUserAttribute` method. ```java Braze.getInstance(context).getCurrentUser(new IValueCallback() { @Override public void onSuccess(BrazeUser brazeUser) { brazeUser.unsetCustomUserAttribute("your_attribute_key"); } }); ``` ```kotlin Braze.getInstance(context).getCurrentUser { brazeUser -> brazeUser.unsetCustomUserAttribute("your_attribute_key") } ``` ### Nesting custom attributes You can also nest properties within custom attributes. In the following example, a `favorite_book` object with nested properties is set as a custom attribute on the user profile. For more details, refer to [Nested Custom Attributes](https://www.braze.com/docs/pt-br/pt-br/user_guide/data/custom_data/custom_attributes/nested_custom_attribute_support). ```java JSONObject favoriteBook = new JSONObject(); try { favoriteBook.put("title", "The Hobbit"); favoriteBook.put("author", "J.R.R. Tolkien"); favoriteBook.put("publishing_date", "1937"); } catch (JSONException e) { e.printStackTrace(); } braze.getCurrentUser(user -> { user.setCustomUserAttribute("favorite_book", favoriteBook); return null; }); ``` ```kotlin val favoriteBook = JSONObject() .put("title", "The Hobbit") .put("author", "J.R.R. Tolkien") .put("publishing_date", "1937") braze.getCurrentUser { user -> user.setCustomUserAttribute("favorite_book", favoriteBook) } ``` ### Using the REST API You can also use our REST API to set or unset user attributes. For more information, refer to [User Data Endpoints](https://www.braze.com/docs/pt-br/pt-br/developer_guide/rest_api/user_data/#user-data). ## Setting user subscriptions To set up a subscription for your users (either email or push), call the functions `setEmailNotificationSubscriptionType()` or `setPushNotificationSubscriptionType()`, respectively. Both of these functions take the enum type `NotificationSubscriptionType` as arguments. This type has three different states: | Subscription status | Definition | | ------------------- | ---------- | | `OPTED_IN` | Subscribed, and explicitly opted in | | `SUBSCRIBED` | Subscribed, but not explicitly opted in | | `UNSUBSCRIBED` | Unsubscribed and/or explicitly opted out | {: .reset-td-br-1 .reset-td-br-2 aria-label="Setting user subscriptions" } **Important:** No explicit opt-in is required by Android to send users push notifications. When a user is registered for push, they are set to `SUBSCRIBED` rather than `OPTED_IN` by default. Refer to [managing user subscriptions](https://www.braze.com/docs/pt-br/pt-br/user_guide/message_building_by_channel/email/managing_user_subscriptions/#managing-user-subscriptions) for more information on implementing subscriptions and explicit opt-ins. ### Setting email subscriptions ```java Braze.getInstance(context).getCurrentUser(new IValueCallback() { @Override public void onSuccess(BrazeUser brazeUser) { brazeUser.setEmailNotificationSubscriptionType(emailNotificationSubscriptionType); } }); ``` ```kotlin Braze.getInstance(context).getCurrentUser { brazeUser -> brazeUser.setEmailNotificationSubscriptionType(emailNotificationSubscriptionType) } ``` ### Setting push notification subscription ```java Braze.getInstance(context).getCurrentUser(new IValueCallback() { @Override public void onSuccess(BrazeUser brazeUser) { brazeUser.setPushNotificationSubscriptionType(pushNotificationSubscriptionType); } }); ``` ```kotlin Braze.getInstance(context).getCurrentUser { brazeUser -> brazeUser.setPushNotificationSubscriptionType(pushNotificationSubscriptionType) } ``` ## Prerequisites Before you can use this feature, you'll need to [integrate the Swift Braze SDK](https://www.braze.com/docs/pt-br/pt-br/developer_guide/sdk_integration/?sdktab=swift). ## Default user attributes ### Supported attributes The following attributes should be set on the `Braze.User` object: - `firstName` - `lastName` - `email` - `dateOfBirth` - `country` - `language` - `homeCity` - `phone` - `gender` ### Setting default attributes To set a default user attribute, set the appropriate field on the shared `Braze.User` object. The following is an example of setting the first name attribute: ```swift AppDelegate.braze?.user.set(firstName: "Alex") ``` ```objc [AppDelegate.braze.user setFirstName:@"Alex"]; ``` ### Unsetting default attributes To unset a default user attribute, pass `nil` to the relevant method. ```swift AppDelegate.braze?.user.set(firstName: nil) ``` ```objc [AppDelegate.braze.user setFirstName:nil]; ``` ## Custom user attributes In addition to the default user attributes, Braze also allows you to define custom attributes using several different data types. For more information on each attribute's segmentation option, see [User data collection](https://www.braze.com/docs/pt-br/pt-br/developer_guide/analytics/). **Important:** Custom attribute values have a maximum length of 255 characters; longer values will be truncated. For more information, refer to [`Braze.User`](https://braze-inc.github.io/braze-swift-sdk/documentation/brazekit/braze/user-swift.class). ### Setting custom attributes To set a custom attribute with a `string` value: ```swift AppDelegate.braze?.user.setCustomAttribute(key: "your_attribute_key", value: "your_attribute_value") ``` ```objc [AppDelegate.braze.user setCustomAttributeWithKey:@"your_attribute_key" stringValue:"your_attribute_value"]; ``` To set a custom attribute with an `integer` value: ```swift AppDelegate.braze?.user.setCustomAttribute(key: "your_attribute_key", value: yourIntegerValue) ``` ```objc [AppDelegate.braze.user setCustomAttributeWithKey:@"your_attribute_key" andIntegerValue:yourIntegerValue]; ``` Braze treats `float` and `double` values the same within our database. To set a custom attribute with a double value: ```swift AppDelegate.braze?.user.setCustomAttribute(key: "your_attribute_key", value: yourDoubleValue) ``` ```objc [AppDelegate.braze.user setCustomAttributeWithKey:@"your_attribute_key" andDoubleValue:yourDoubleValue]; ``` To set a custom attribute with a `boolean` value: ```swift AppDelegate.braze?.user.setCustomAttribute("your_attribute_key", value: yourBoolValue) ``` ```objc [AppDelegate.braze.user setCustomAttributeWithKey:@"your_attribute_key" andBOOLValue:yourBOOLValue]; ``` To set a custom attribute with a `date` value: ```swift AppDelegate.braze?.user.setCustomAttribute("your_attribute_key", dateValue:yourDateValue) ``` ```objc [AppDelegate.braze.user setCustomAttributeWithKey:@"your_attribute_key" andDateValue:yourDateValue]; ``` The default and maximum number of elements in an array is 500. You can update the maximum number of arrays in the Braze dashboard, under **Data Settings** > **Custom Attributes**. Arrays exceeding the maximum number of elements are truncated to contain the maximum number of elements. To set a custom attribute with an `array` value: ```swift // Setting a custom attribute with an array value AppDelegate.braze?.user.setCustomAttributeArray(key: "array_name", array: ["value1", "value2"]) // Adding to a custom attribute with an array value AppDelegate.braze?.user.addToCustomAttributeArray(key: "array_name", value: "value3") // Removing a value from an array type custom attribute AppDelegate.braze?.user.removeFromCustomAttributeArray(key: "array_name", value: "value2") ``` ```objc // Setting a custom attribute with an array value [AppDelegate.braze.user setCustomAttributeArrayWithKey:@"array_name" array:@[@"value1", @"value2"]]; // Adding to a custom attribute with an array value [AppDelegate.braze.user addToCustomAttributeArrayWithKey:@"array_name" value:@"value3"]; // Removing a value from an array type custom attribute [AppDelegate.braze.user removeFromCustomAttributeArrayWithKey:@"array_name" value:@"value2"]; // Removing an entire array and key [AppDelegate.braze.user setCustomAttributeArrayWithKey:@"array_name" array:nil]; ``` ### Incrementing or decrementing custom attributes This code is an example of an incrementing custom attribute. You may increment the value of a custom attribute by any `integer` or `long` value: ```swift AppDelegate.braze?.user.incrementCustomUserAttribute(key: "your_attribute_key", by: incrementIntegerValue) ``` ```objc [AppDelegate.braze.user incrementCustomUserAttribute:@"your_attribute_key" by:incrementIntegerValue]; ``` ### Unsetting custom attributes To unset a custom attribute, pass the relevant attribute key to the `unsetCustomAttribute` method. ```swift AppDelegate.braze?.user.unsetCustomAttribute(key: "your_attribute_key") ``` To unset a custom attribute, pass the relevant attribute key to the `unsetCustomAttributeWithKey` method. ```objc [AppDelegate.braze.user unsetCustomAttributeWithKey:@"your_attribute_key"]; ``` ### Nesting custom attributes You can also nest properties within custom attributes. In the following example, a `favorite_book` object with nested properties is set as a custom attribute on the user profile. For more details, refer to [Nested Custom Attributes](https://www.braze.com/docs/pt-br/pt-br/user_guide/data/custom_data/custom_attributes/nested_custom_attribute_support). ```swift let favoriteBook: [String: Any?] = [ "title": "The Hobbit", "author": "J.R.R. Tolkien", "publishing_date": "1937" ] braze.user.setCustomAttribute(key: "favorite_book", dictionary: favoriteBook) ``` ```objc NSDictionary *favoriteBook = @{ @"title": @"The Hobbit", @"author": @"J.R.R. Tolkien", @"publishing_date": @"1937" }; [AppDelegate.braze.user setCustomAttributeWithKey:@"favorite_book" dictionary:favoriteBook]; ``` ### Using the REST API You can also use our REST API to set or unset user attributes. For more information, refer to [User Data Endpoints](https://www.braze.com/docs/pt-br/pt-br/developer_guide/rest_api/user_data/#user-data). ## Setting user subscriptions To set up a subscription for your users (either email or push), call the functions `set(emailSubscriptionState:)` or `set(pushNotificationSubscriptionState:)`, respectively. Both of these functions take the enum type `Braze.User.SubscriptionState` as arguments. This type has three different states: | Subscription Status | Definition | | ------------------- | ---------- | | `optedIn` | Subscribed, and explicitly opted in | | `subscribed` | Subscribed, but not explicitly opted in | | `unsubscribed` | Unsubscribed and/or explicitly opted out | {: .reset-td-br-1 .reset-td-br-2 aria-label="Setting user subscriptions" } Users who grant permission for an app to send them push notifications default to the status of `optedIn` as iOS requires an explicit opt-in. Users will be set to `subscribed` automatically upon receipt of a valid email address; however, we suggest that you establish an explicit opt-in process and set this value to `optedIn` upon receipt of explicit consent from your user. Refer to [Managing user subscriptions](https://www.braze.com/docs/pt-br/pt-br/user_guide/message_building_by_channel/email/managing_user_subscriptions/) for more details. ### Setting email subscriptions ```swift AppDelegate.braze?.user.set(emailSubscriptionState: Braze.User.SubscriptionState) ``` ```objc [AppDelegate.braze.user setEmailSubscriptionState: BRZUserSubscriptionState] ``` ### Setting push notification subscriptions ```swift AppDelegate.braze?.user.set(pushNotificationSubscriptionState: Braze.User.SubscriptionState) ``` ```objc [AppDelegate.braze.user setPushNotificationSubscriptionState: BRZUserSubscriptionState] ``` Refer to [Managing user subscriptions](https://www.braze.com/docs/pt-br/pt-br/user_guide/message_building_by_channel/email/managing_user_subscriptions/) for more details. ## Prerequisites Before you can use this feature, you'll need to [integrate the Flutter Braze SDK](https://www.braze.com/docs/pt-br/pt-br/developer_guide/sdk_integration/?sdktab=flutter). ## Default user attributes ### Supported attributes The following attributes are supported: - First Name - Last Name - Gender - Date of Birth - Home City - Country - Phone Number - Language - Email **Important:** All string values such as first name, last name, country, and home city are limited to 255 characters. ### Setting default attributes To set user attributes automatically collected by Braze, you can use the setter methods included with the SDK. ```dart braze.setFirstName('Name'); ``` ## Custom user attributes ### Setting custom attributes In addition to the default user attributes, Braze also allows you to define custom attributes using a number of different data types: To set a custom attribute with a `string` value: ```dart braze.setStringCustomUserAttribute("custom string attribute", "string custom attribute"); ``` To set a custom attribute with an `integer` value: ```dart // Set Integer Attribute braze.setIntCustomUserAttribute("custom int attribute key", integer); // Increment Integer Attribute braze.incrementCustomUserAttribute("key", integer); ``` To set a custom attribute with a `double` value: ```dart braze.setDoubleCustomUserAttribute("custom double attribute key", double); ``` To set a custom attribute with a `boolean` value: ```dart braze.setBoolCustomUserAttribute("custom boolean attribute key", boolean); ``` To set a custom attribute with a `date` value: ```dart braze.setDateCustomUserAttribute("custom date attribute key", date); ``` To set a custom attribute with an `array` value: ```dart // Adding to an Array braze.addToCustomAttributeArray("key", "attribute"); // Removing an item from an Array braze.removeFromCustomAttributeArray("key", "attribute"); ``` **Important:** Custom attribute values have a maximum length of 255 characters; longer values will be truncated. ### Unsetting custom attributes To unset a custom attribute, pass the relevant attribute key to the `unsetCustomUserAttribute` method. ```dart braze.unsetCustomUserAttribute('attribute_key'); ``` ## Prerequisites Before you can use this feature, you'll need to [integrate the Roku Braze SDK](https://www.braze.com/docs/pt-br/pt-br/developer_guide/sdk_integration/?sdktab=roku). ## Default user attributes ### Predefined methods Braze provides predefined methods for setting the following user attributes using the `m.Braze` object. - `FirstName` - `LastName` - `Email` - `Gender` - `DateOfBirth` - `Country` - `Language` - `HomeCity` - `PhoneNumber` ### Setting default attributes To set a default attribute, call the relevant method on the `m.Braze` object. ```brightscript m.Braze.setFirstName("Alex") ``` ```brightscript m.Braze.setLastName("Smith") ``` ```brightscript m.Braze.setEmail("alex@example.com") ``` ```brightscript m.Braze.setGender("m") ' Accepts: "m", "f", "o", "n", "u", "p" ``` ```brightscript m.Braze.setDateOfBirth(1990, 5, 15) ' Year, month, day ``` ```brightscript m.Braze.setCountry("United States") ``` ```brightscript m.Braze.setLanguage("en") ``` ```brightscript m.Braze.setHomeCity("New York") ``` ```brightscript m.Braze.setPhoneNumber("+1234567890") ``` ## Custom user attributes In addition to the default user attributes, Braze also allows you to define custom attributes using several different data types. ### Settings custom attributes To set a custom attribute a `string` value: ```brightscript m.Braze.setCustomAttribute("stringAttribute", "stringValue") ``` To set a custom attribute with an `integer` value: ```brightscript m.Braze.setCustomAttribute("intAttribute", 5) ``` Braze treats `float` and `double` values exactly the same. To set a custom attribute with either value: ```brightscript m.Braze.setCustomAttribute("floatAttribute", 3.5) ``` To set a custom attribute with a `boolean` value: ```brightscript m.Braze.setCustomAttribute("boolAttribute", true) ``` To set a custom attribute with a `date` value: ```brightscript dateAttribute = CreateObject("roDateTime") dateAttribute.fromISO8601String("1992-11-29 00:00:00.000") m.Braze.setCustomAttribute("dateAttribute", dateAttribute) ``` To set a custom attribute with an `array` value: ```brightscript stringArray = createObject("roArray", 3, true) stringArray.Push("string1") stringArray.Push("string2") stringArray.Push("string3") m.Braze.setCustomAttribute("arrayAttribute", stringArray) ``` **Important:** Custom attribute values have a maximum length of 255 characters; longer values will be truncated. ### Incrementing and decrementing custom attributes This code is an example of an incrementing custom attribute. You may increment the value of a custom attribute by any positive or negative integer value. ```brightscript m.Braze.incrementCustomUserAttribute("intAttribute", 3) ``` ### Unsetting custom attributes To unset a custom attribute, pass the relevant attribute key to the `unsetCustomAttribute` method. ```brightscript m.Braze.unsetCustomAttribute("attributeName") ``` ### Using the REST API You can also use our REST API to set or unset user attributes. For more information, refer to [User Data Endpoints](https://www.braze.com/docs/pt-br/pt-br/developer_guide/rest_api/user_data/#user-data). ## Setting email subscriptions You can set the following email subscription statuses for your users programmatically through the SDK. | Subscription Status | Definition | | ------------------- | ---------- | | `OptedIn` | Subscribed, and explicitly opted in | | `Subscribed` | Subscribed, but not explicitly opted in | | `UnSubscribed` | Unsubscribed and/or explicitly opted out | {: .reset-td-br-1 .reset-td-br-2 aria-label="Setting email subscriptions" } **Note:** These types fall under `BrazeConstants().SUBSCRIPTION_STATES`. The method for setting email subscription status is `setEmailSubscriptionState()`. Users will be set to `Subscribed` automatically upon receipt of a valid email address, however, we suggest that you establish an explicit opt-in process and set this value to `OptedIn` upon receipt of explicit consent from your user. For more details, visit [Managing user subscriptions](https://www.braze.com/docs/pt-br/pt-br/user_guide/message_building_by_channel/email/managing_user_subscriptions/#managing-user-subscriptions). ```brightscript m.Braze.setEmailSubscriptionState(BrazeConstants().SUBSCRIPTION_STATES.OPTED_IN) ``` ## Prerequisites Before you can use this feature, you'll need to [integrate the Unity Braze SDK](https://www.braze.com/docs/pt-br/pt-br/developer_guide/sdk_integration/?sdktab=unity). ## Default user attributes ### Predefined methods Braze provides predefined methods for setting the following user attributes using the `BrazeBinding` object. For more information, see [Braze Unity declaration file](https://github.com/braze-inc/braze-unity-sdk/blob/master/Assets/Plugins/Appboy/BrazePlatform.cs). - First name - Last name - User email - Gender - Birth date - User country - User home city - User email subscription - User push subscription - User phone number ### Setting default attributes To set a default attribute, call the relevant method on the `BrazeBinding` object. ```csharp BrazeBinding.SetUserFirstName("first name"); ``` ```csharp BrazeBinding.SetUserLastName("last name"); ``` ```csharp BrazeBinding.SetUserEmail("email@email.com"); ``` ```csharp BrazeBinding.SetUserGender(Appboy.Models.Gender); ``` ```csharp BrazeBinding.SetUserDateOfBirth("year(int)", "month(int)", "day(int)"); ``` ```csharp BrazeBinding.SetUserCountry("country name"); ``` ```csharp BrazeBinding.SetUserHomeCity("city name"); ``` ```csharp BrazeBinding.SetUserEmailNotificationSubscriptionType(AppboyNotificationSubscriptionType); ``` ```csharp BrazeBinding.SetUserPushNotificationSubscriptionType(AppboyNotificationSubscriptionType); ``` ```csharp BrazeBinding.SetUserPhoneNumber("phone number"); ``` ### Unsetting default attributes To unset a default user attribute, pass `null` to the relevant method. ```csharp BrazeBinding.SetUserFirstName(null); ``` ## Custom user attributes In addition to the default user attributes, Braze also allows you to define custom attributes using several different data types. For more information on each attribute's segmentation option, see [User data collection](https://www.braze.com/docs/pt-br/pt-br/developer_guide/analytics). ### Setting custom attributes To set a custom attribute, use the corresponding method for the attribute type: ```csharp AppboyBinding.SetCustomUserAttribute("custom string attribute key", "string custom attribute"); ``` ```csharp // Set Integer Attribute AppboyBinding.SetCustomUserAttribute("custom int attribute key", 'integer value'); // Increment Integer Attribute AppboyBinding.IncrementCustomUserAttribute("key", increment(int)) ``` ```csharp AppboyBinding.SetCustomUserAttribute("custom float attribute key", 'float value'); ``` ```csharp AppboyBinding.SetCustomUserAttribute("custom boolean attribute key", 'boolean value'); ``` ```csharp AppboyBinding.SetCustomUserAttributeToNow("custom date attribute key"); ``` ```csharp AppboyBinding.SetCustomUserAttributeToSecondsFromEpoch("custom date attribute key", 'integer value'); ``` **Note:** Dates passed to Braze must either be in the [ISO 8601](http://en.wikipedia.org/wiki/ISO_8601) format (such as `2013-07-16T19:20:30+01:00`) or in the `yyyy-MM-dd'T'HH:mm:ss:SSSZ` format (such as`2016-12-14T13:32:31.601-0800`). ```csharp // Setting An Array AppboyBinding.SetCustomUserAttributeArray("key", array(List), sizeOfTheArray(int)) // Adding to an Array AppboyBinding.AddToCustomUserAttributeArray("key", "Attribute") // Removing an item from an Array AppboyBinding.RemoveFromCustomUserAttributeArray("key", "Attribute") ``` **Important:** Custom attribute values have a maximum length of 255 characters; longer values will be truncated. ### Unsetting custom attributes To unset a custom attribute, pass the relevant attribute key to the `UnsetCustomUserAttribute` method. ```csharp AppboyBinding.UnsetCustomUserAttribute("custom attribute key"); ``` ### Using the REST API You can also use our REST API to set or unset user attributes. For more information, refer to [User Data Endpoints](https://www.braze.com/docs/pt-br/pt-br/developer_guide/rest_api/user_data/#user-data). ## Setting user subscriptions To set up an email or push subscription for your users, call one of the following functions. ```csharp // Email notifications AppboyBinding.SetUserEmailNotificationSubscriptionType() // Push notifications AppboyBinding.SetPushNotificationSubscriptionType()` ``` Both functions take `Appboy.Models.AppboyNotificationSubscriptionType` as arguments, which has three different states: | Subscription Status | Definition | | ------------------- | ---------- | | `OPTED_IN` | Subscribed, and explicitly opted in | | `SUBSCRIBED` | Subscribed, but not explicitly opted in | | `UNSUBSCRIBED` | Unsubscribed and/or explicitly opted out | {: .reset-td-br-1 .reset-td-br-2 aria-label="Setting user subscriptions" } **Note:** No explicit opt-in is required by Windows to send users push notifications. When a user is registered for push, they are set to `SUBSCRIBED` rather than `OPTED_IN` by default. To learn more, check out our documentation on [implementing subscriptions and explicit opt-ins](https://www.braze.com/docs/pt-br/pt-br/user_guide/message_building_by_channel/email/managing_user_subscriptions/#managing-user-subscriptions). | Subscription Type | Description | |------------------------------------------|-------------| | `EmailNotificationSubscriptionType` | Users will be set to `SUBSCRIBED` automatically upon receipt of a valid email address. However, we suggest that you establish an explicit opt-in process and set this value to `OPTED_IN` upon receipt of explicit consent from your user. Visit our [Changing User Subscriptions](https://www.braze.com/docs/pt-br/pt-br/user_guide/administrative/manage_your_users/managing_user_subscriptions/#changing-subscriptions) doc for more details. | | `PushNotificationSubscriptionType` | Users will be set to `SUBSCRIBED` automatically upon valid push registration. However, we suggest that you establish an explicit opt-in process and set this value to `OPTED_IN` upon receipt of explicit consent from your user. Visit our [Changing User Subscriptions](https://www.braze.com/docs/pt-br/pt-br/user_guide/administrative/manage_your_users/managing_user_subscriptions/#changing-subscriptions) doc for more details. | {: .reset-td-br-1 .reset-td-br-2 aria-label="Setting user subscriptions" } **Note:** These types fall under `Appboy.Models.AppboyNotificationSubscriptionType`. ### Setting email subscriptions ```csharp AppboyBinding.SetUserEmailNotificationSubscriptionType(AppboyNotificationSubscriptionType.OPTED_IN); ``` ### Setting push notification subscriptions ```csharp AppboyBinding.SetUserPushNotificationSubscriptionType(AppboyNotificationSubscriptionType.OPTED_IN); ``` ## Prerequisites Before you can use this feature, you'll need to [integrate the React Native Braze SDK](https://www.braze.com/docs/pt-br/pt-br/developer_guide/sdk_integration/?sdktab=react%20native). ## Logging custom attributes Braze provides methods for assigning attributes to users. You'll be able to filter and segment your users according to these attributes on the dashboard. ### Default user attributes To set user attributes automatically collected by Braze, you can use setter methods that come with the SDK. ```javascript Braze.setFirstName("Name"); ``` The following attributes are supported: - First Name - Last Name - Gender - Date of Birth - Home City - Country - Phone Number - Language - Email All string values such as first name, last name, country, and home city are limited to 255 characters. ### Custom user attributes In addition to our predefined user attribute methods, Braze also provides [custom attributes](https://www.braze.com/docs/pt-br/pt-br/user_guide/data_and_analytics/custom_data/custom_attributes/#custom-attribute-data-types) to track data from your applications. ```javascript Braze.setCustomUserAttribute("attribute_key", "attribute_value", function(){ // optional onResult callback }); ``` #### Unsetting custom attributes ```javascript Braze.unsetCustomUserAttribute("attribute_key", function(){ // optional onResult callback }); ``` #### Custom Attribute Arrays ```javascript // Adds a string to a custom attribute string array, or creates that array if one doesn't exist. Braze.addToCustomUserAttributeArray("my-attribute-array", "new or existing value", optionalCallback); // Removes a string from a custom attribute string array. Braze.removeFromCustomUserAttributeArray("my-attribute-array", "existing value", optionalCallback); ``` # Registre eventos personalizados através do SDK da Braze Source: /docs/pt-br/developer_guide/analytics/logging_events/index.md # Registre eventos personalizados {#log-custom-events} > Aprenda como registrar eventos personalizados através do SDK da Braze. **Note:** Para wrapper SDKs não listados, use o método nativo relevante do Android ou Swift. Para eventos recomendados de eCommerce, consulte [Registrar eventos de eCommerce](https://www.braze.com/docs/pt-br/pt-br/developer_guide/analytics/logging_ecommerce_events/). ## Registro de um evento personalizado {#logging-a-custom-event} Para registrar um evento personalizado, use o seguinte método de registro de eventos. Para uma implementação padrão do SDK Web, você pode usar o seguinte método: ```javascript braze.logCustomEvent("YOUR_EVENT_NAME"); ``` Se você preferir usar o Google Tag Manager, pode usar o tipo de tag **Evento personalizado** para chamar o [método `logCustomEvent`](https://js.appboycdn.com/web-sdk/latest/doc/modules/braze.html#logcustomevent) e enviar eventos personalizados para a Braze, incluindo opcionalmente propriedades de eventos personalizados. Para fazer isso: 1. Digite o **Nome do evento** usando uma variável ou digitando um nome de evento. 2. Use o botão **Adicionar linha** para adicionar propriedades de eventos. ![Uma caixa de diálogo mostrando as definições de configuração da tag de ação da Braze. As configurações incluídas são "tipo de tag" (evento personalizado), "nome do evento" (clique no botão) e "propriedades do evento".](https://www.braze.com/docs/pt-br/pt-br/assets/img/web-gtm/gtm-custom-event.png?f5c76a9c9b8c1e0f2a24ddd36d3fffba) Para Android nativo, você pode usar o seguinte método: ```java Braze.getInstance(context).logCustomEvent(YOUR_EVENT_NAME); ``` ```kotlin Braze.getInstance(context).logCustomEvent(YOUR_EVENT_NAME) ``` ```swift AppDelegate.braze?.logCustomEvent(name: "YOUR_EVENT_NAME") ``` ```objc [AppDelegate.braze logCustomEvent:@"YOUR_EVENT_NAME"]; ``` ```dart braze.logCustomEvent('YOUR_EVENT_NAME'); ``` Use o método do plugin Braze Cordova: ```javascript BrazePlugin.logCustomEvent("YOUR_EVENT_NAME"); ``` A API `logCustomEvent` aceita: - `eventName` (string obrigatória): Use até 255 caracteres. Não comece o nome com `$`. Use caracteres alfanuméricos e pontuação. - `eventProperties` (objeto opcional): Adicione pares chave-valor para metadados do evento. Use chaves de até 255 caracteres e não comece as chaves com `$`. Para valores de propriedade, use `string` (até 255 caracteres), `numeric`, `boolean`, arrays ou objetos JSON aninhados. Para detalhes de implementação, veja o código-fonte do SDK Braze Cordova: - [Método `logCustomEvent` em `www/BrazePlugin.js` (linhas 138-140)](https://github.com/braze-inc/braze-cordova-sdk/blob/86132bc7f0b6ddf1b598b0e612db70f11744801c/www/BrazePlugin.js#L138-L140) - [JSDoc em `www/BrazePlugin.js` (linhas 128-140)](https://github.com/braze-inc/braze-cordova-sdk/blob/86132bc7f0b6ddf1b598b0e612db70f11744801c/www/BrazePlugin.js#L128-L140) - [Manipulador Android em `src/android/BrazePlugin.kt` (linhas 108-115)](https://github.com/braze-inc/braze-cordova-sdk/blob/86132bc7f0b6ddf1b598b0e612db70f11744801c/src/android/BrazePlugin.kt#L108-L115) - [Manipulador iOS em `src/ios/BrazePlugin.m` (linhas 308-313)](https://github.com/braze-inc/braze-cordova-sdk/blob/86132bc7f0b6ddf1b598b0e612db70f11744801c/src/ios/BrazePlugin.m#L308-L313) - [Declaração de método iOS em `src/ios/BrazePlugin.h` (linha 24)](https://github.com/braze-inc/braze-cordova-sdk/blob/86132bc7f0b6ddf1b598b0e612db70f11744801c/src/ios/BrazePlugin.h#L24) Se você integrou o [Infillion Beacons](https://infillion.com/software/beacons/) ao seu app Android, pode opcionalmente usar `visit.getPlace()` para registrar eventos específicos de localização. O `requestImmediateDataFlush` garante que seu evento será registrado mesmo que o app esteja em segundo plano. ```java Braze.getInstance(context).logCustomEvent("Entered " + visit.getPlace()); Braze.getInstance(context).requestImmediateDataFlush(); ``` ```kotlin Braze.getInstance(context).logCustomEvent("Entered " + visit.getPlace()) Braze.getInstance(context).requestImmediateDataFlush() ``` ```javascript Braze.logCustomEvent("YOUR_EVENT_NAME"); ``` ```brightscript m.Braze.logEvent("YOUR_EVENT_NAME") ``` ```csharp AppboyBinding.LogCustomEvent("YOUR_EVENT_NAME"); ``` ## Adicionando propriedades de metadados {#adding-metadata-properties} Quando você registra um evento personalizado, tem a opção de adicionar metadados sobre esse evento passando um objeto de propriedades junto com ele. As propriedades são definidas como pares chave-valor. As chaves são strings e os valores podem ser `string`, `numeric`, `boolean`, objetos [`Date`](http://www.w3schools.com/jsref/jsref_obj_date.asp), arrays ou objetos JSON aninhados. Para adicionar propriedades de metadados, use o seguinte método de registro de eventos. ```javascript braze.logCustomEvent("YOUR-EVENT-NAME", { you: "can", pass: false, orNumbers: 42, orDates: new Date(), or: ["any", "array", "here"], andEven: { deeply: ["nested", "json"] } }); ``` ```java Braze.logCustomEvent("YOUR-EVENT-NAME", new BrazeProperties(new JSONObject() .put("you", "can") .put("pass", false) .put("orNumbers", 42) .put("orDates", new Date()) .put("or", new JSONArray() .put("any") .put("array") .put("here")) .put("andEven", new JSONObject() .put("deeply", new JSONArray() .put("nested") .put("json")) ) )); ``` ```kotlin Braze.logCustomEvent("YOUR-EVENT-NAME", BrazeProperties(JSONObject() .put("you", "can") .put("pass", false) .put("orNumbers", 42) .put("orDates", Date()) .put("or", JSONArray() .put("any") .put("array") .put("here")) .put("andEven", JSONObject() .put("deeply", JSONArray() .put("nested") .put("json")) ) )) ``` ```swift AppDelegate.braze?.logCustomEvent( name: "YOUR-EVENT-NAME", properties: [ "you": "can", "pass": false, "orNumbers": 42, "orDates": Date(), "or": ["any", "array", "here"], "andEven": [ "deeply": ["nested", "json"] ] ] ) ``` ```objc [AppDelegate.braze logCustomEvent:@"YOUR-EVENT-NAME" properties:@{ @"you": @"can", @"pass": @(NO), @"orNumbers": @42, @"orDates": [NSDate date], @"or": @[@"any", @"array", @"here"], @"andEven": @{ @"deeply": @[@"nested", @"json"] } }]; ``` ```dart braze.logCustomEvent('custom_event_with_properties', properties: { 'key1': 'value1', 'key2': ['value2', 'value3'], 'key3': false, }); ``` Registre eventos personalizados com um objeto de propriedades: ```javascript var properties = {}; properties["key1"] = "value1"; properties["key2"] = ["value2", "value3"]; properties["key3"] = false; BrazePlugin.logCustomEvent("YOUR-EVENT-NAME", properties); ``` Você também pode passar propriedades inline: ```javascript BrazePlugin.logCustomEvent("YOUR-EVENT-NAME", { "key": "value", "amount": 42, }); ``` O app de exemplo oficial do Cordova inclui propriedades de string, numéricas, booleanas, array e objetos aninhados: - [`sample-project/www/js/index.js` (linhas 230-251)](https://github.com/braze-inc/braze-cordova-sdk/blob/86132bc7f0b6ddf1b598b0e612db70f11744801c/sample-project/www/js/index.js#L230-L251) Trecho do projeto de exemplo: ```javascript var properties = {}; properties["One"] = "That's the Way of the World"; properties["Two"] = "After the Love Has Gone"; properties["Three"] = "Can't Hide Love"; BrazePlugin.logCustomEvent("cordovaCustomEventWithProperties", properties); BrazePlugin.logCustomEvent("cordovaCustomEventWithoutProperties"); BrazePlugin.logCustomEvent("cordovaCustomEventWithFloatProperties", { "Cart Value": 4.95, "Cart Item Name": "Spicy Chicken Bites 5 pack" }); BrazePlugin.logCustomEvent("cordovaCustomEventWithNestedProperties", { "array key": [1, "2", false], "object key": { "k1": "1", "k2": 2, "k3": false, }, "deep key": { "key": [1, "2", true] } }); ``` Para detalhes da API e da ponte nativa, veja: - [JSDoc em `www/BrazePlugin.js` (linhas 128-140)](https://github.com/braze-inc/braze-cordova-sdk/blob/86132bc7f0b6ddf1b598b0e612db70f11744801c/www/BrazePlugin.js#L128-L140) - [Manipulador Android em `src/android/BrazePlugin.kt` (linhas 108-115)](https://github.com/braze-inc/braze-cordova-sdk/blob/86132bc7f0b6ddf1b598b0e612db70f11744801c/src/android/BrazePlugin.kt#L108-L115) - [Manipulador iOS em `src/ios/BrazePlugin.m` (linhas 308-313)](https://github.com/braze-inc/braze-cordova-sdk/blob/86132bc7f0b6ddf1b598b0e612db70f11744801c/src/ios/BrazePlugin.m#L308-L313) ```javascript Braze.logCustomEvent("custom_event_with_properties", { key1: "value1", key2: ["value2", "value3"], key3: false, }); ``` ```brightscript m.Braze.logEvent("YOUR_EVENT_NAME", {"stringPropKey" : "stringPropValue", "intPropKey" : Integer intPropValue}) ``` ```csharp AppboyBinding.LogCustomEvent("event name", properties(Dictionary)); ``` **Important:** As chaves `time` e `event_name` são reservadas e não podem ser usadas como propriedades de eventos personalizados. ## Melhores práticas {#best-practices} Existem três verificações importantes a serem realizadas para que as propriedades do seu evento personalizado sejam registradas conforme o esperado: * [Estabeleça quais eventos são registrados](#verify-events) * [Verifique o registro](#verify-log) * [Verifique os valores](#verify-values) Várias propriedades podem ser registradas cada vez que um evento personalizado é registrado. ### Verificar eventos {#verify-events} Verifique com seus desenvolvedores quais propriedades de eventos estão sendo rastreadas. Lembre-se de que todas as propriedades de eventos diferenciam maiúsculas de minúsculas. Para mais informações sobre rastreamento de eventos personalizados, confira estes artigos com base na sua plataforma: * [Android](https://www.braze.com/docs/pt-br/pt-br/developer_guide/analytics/logging_events/?tab=android) * [iOS](https://www.braze.com/docs/pt-br/pt-br/developer_guide/analytics/logging_events/?tab=swift) * [Web](https://www.braze.com/docs/pt-br/pt-br/developer_guide/analytics/logging_events/?tab=web) ### Verificar registro {#verify-log} Para confirmar que as propriedades do evento estão sendo rastreadas com sucesso, você pode visualizar todas as propriedades do evento na página de **Eventos personalizados**. 1. Acesse **Configurações de dados** > **Eventos personalizados**. 2. Localize seu evento personalizado na lista. 3. Para seu evento, selecione **Gerenciar propriedades** para visualizar os nomes das propriedades associadas a um evento. ### Verificar valores {#verify-values} Após [adicionar seu usuário como um usuário teste](https://www.braze.com/docs/pt-br/pt-br/user_guide/administrative/app_settings/internal_groups_tab/#adding-test-users), siga estas etapas para verificar seus valores: 1. Execute o evento personalizado dentro do app. 2. Aguarde cerca de 10 segundos para que os dados sejam enviados. 3. Atualize o [Registro de usuários de eventos](https://www.braze.com/docs/pt-br/pt-br/user_guide/administer/global/workspace_settings/logs_and_alerts/event_user_log/) para ver o evento personalizado e o valor da propriedade do evento que foi passado com ele. ## Solução de problemas de eventos personalizados {#troubleshooting-custom-events} Use estes cenários para solucionar problemas de registro de eventos personalizados nos SDKs. ### Verificando o gatilho do evento personalizado {#verifying-the-custom-event-trigger} Se um evento personalizado não aparece, a ação rastreada no seu app pode não corresponder à ação que você está testando. - Confirme com sua equipe de desenvolvimento qual ação do app dispara o evento personalizado. - Verifique se há caminhos de código obsoletos após upgrades do SDK, como referências a `appboy` em vez de `braze`. ### Eventos personalizados são registrados em um perfil anônimo {#custom-events-are-logged-to-an-anonymous-profile} Se você não identificar um usuário antes de registrar um evento personalizado, a Braze pode associar esse evento a um perfil anônimo. - Chame `changeUser()` antes de executar o evento personalizado para que a Braze registre o evento em um perfil de usuário identificado. - Teste com um usuário teste identificado e depois revise o [Registro de usuários de eventos](https://www.braze.com/docs/pt-br/pt-br/user_guide/administer/global/workspace_settings/logs_and_alerts/event_user_log/). ### Verificando a configuração do registro de eventos personalizados {#verifying-custom-event-logging-setup} Se os eventos personalizados não estão aparecendo conforme o esperado, confirme que sua equipe de desenvolvimento implementou o registro de eventos personalizados para a ação correta do app. - Peça à sua equipe de desenvolvimento para verificar se o evento está sendo registrado corretamente e disparado a partir da ação esperada do usuário. - Quando sua equipe abrir um ticket com o suporte da Braze, inclua [logs detalhados](https://www.braze.com/docs/pt-br/pt-br/developer_guide/sdk_integration/verbose_logging/) e trechos de código relevantes. - Se seu app usa Swift ou Android, sua equipe de desenvolvimento pode usar os [pré-requisitos do Depurador do SDK](https://www.braze.com/docs/pt-br/pt-br/developer_guide/sdk_integration/debugging/#prerequisites) para ajudar a gerar logs detalhados. - Se sua equipe de desenvolvimento não conseguir identificar o problema, abra um [ticket de suporte da Braze](https://www.braze.com/docs/pt-br/pt-br/user_guide/administer/personal/braze_support/). # Registrar compras através do SDK Braze Source: /docs/pt-br/developer_guide/analytics/logging_purchases/index.md # Registrar compras > Aprenda como registrar compras dentro do app através do SDK Braze, para que você possa determinar sua receita ao longo do tempo e em diferentes fontes. Isso permitirá que você segmente usuários [com base em seu valor do tempo de vida](https://www.braze.com/docs/pt-br/pt-br/developer_guide/analytics/#purchase-events--revenue-tracking) usando eventos personalizados, atributos personalizados e eventos de compra. **Note:** Para SDKs wrapper não listados, use o método nativo relevante do Android ou Swift. Qualquer moeda que não seja USD reportada será exibida no Braze em USD com base na taxa de câmbio na data em que foi reportada. Para evitar conversão de moeda, defina a moeda como USD. ## Registrando compras e receita Para registrar compras e receita, chame `logPurchase()` após uma compra bem-sucedida em seu app. Se o identificador do produto estiver vazio, a compra não será registrada no Braze. Para uma implementação padrão do SDK Web, você pode usar o seguinte método: ```javascript braze.logPurchase(product_id, price, "USD", quantity); ``` Se você preferir usar o Google Tag Manager, pode usar o tipo de tag **Compra** para chamar o método [`logPurchase` método](https://js.appboycdn.com/web-sdk/latest/doc/modules/braze.html#logpurchase). Use essa tag para rastrear as compras no Braze, incluindo opcionalmente as propriedades de compra. Para fazer isso: 1. Os campos **ID do produto** e **Preço** são obrigatórios. 2. Use o botão **Adicionar linha** para adicionar propriedades de compra. ![Uma caixa de diálogo mostrando as definições de configuração da tag de ação do Braze. As configurações incluídas são "tipo de tag", "ID externo", "preço", "código da moeda", "quantidade" e "propriedades de compra".](https://www.braze.com/docs/pt-br/pt-br/assets/img/web-gtm/gtm-purchase.png?279d50ab49cb4e7f80e5fcd04cddf15e) ```java Braze.getInstance(context).logPurchase( String productId, String currencyCode, BigDecimal price, int quantity ); ``` ```kotlin Braze.getInstance(context).logPurchase( productId: String, currencyCode: String, price: BigDecimal, quantity: Int ) ``` ```swift AppDelegate.braze?.logPurchase(productID: "product_id", currency: "USD", price: price) ``` ```objc [AppDelegate.braze logPurchase:"product_id" currency:@"USD" price:price]; ``` ```javascript var properties = {}; properties["KEY"] = "VALUE"; BrazePlugin.logPurchase("PRODUCT_ID", 10, "USD", 5, properties); ``` ```dart braze.logPurchase(productId, currencyCode, price, quantity, properties: properties); ``` ```javascript Braze.logPurchase(productId, price, currencyCode, quantity, properties); ``` ```brightscript m.Braze.logPurchase("product_id", "currency_code", Double price, Integer quantity) ``` ```csharp AppboyBinding.LogPurchase("product_id", "currencyCode", price(decimal)); ``` **Warning:** `productID` pode ter no máximo 255 caracteres. Além disso, se o identificador do produto estiver vazio, a compra não será registrada no Braze. ### Adição de propriedades Você pode adicionar metadados sobre compras passando um Dicionário preenchido com os valores `Int`, `Double`, `String`, `Bool`, ou `Date`. Para uma implementação padrão do SDK Web, você pode usar o seguinte método: ```javascript braze.logPurchase(product_id, price, "USD", quantity, {key: "value"}); ``` Se seu site registrar compras usando o item de camada de dados padrão [evento de eCommerce](https://developers.google.com/analytics/devguides/collection/ga4/ecommerce?client_type=gtm) para o Google Tag Manager, então você pode usar o tipo de tag **Compra de E-commerce**. Esse tipo de ação registrará uma "compra" separada no Braze para cada item enviado na lista de `items`. Você também pode especificar nomes de propriedades adicionais que deseja incluir como propriedades de compra, especificando suas chaves na lista Propriedades de compra. Note que o Braze procurará no site `item` individual que está sendo registrado todas as propriedades de compra que você adicionar à lista. Por exemplo, dado o seguinte payload de eCommerce: ``` items: [{ item_name: "5 L WIV ECO SAE 5W/30", item_id: "10801463", price: 24.65, item_brand: "EUROLUB", quantity: 1 }] ``` Se você quiser que apenas `item_brand` e `item_name` sejam passados como propriedades de compra, basta adicionar esses dois campos à tabela de propriedades de compra. Se você não fornecer nenhuma propriedade, nenhuma propriedade de compra será enviada na [`logPurchase`](https://js.appboycdn.com/web-sdk/latest/doc/modules/braze.html#logpurchase) chamada para o Braze. ```java BrazeProperties purchaseProperties = new BrazeProperties(); purchaseProperties.addProperty("key", "value"); Braze.getInstance(context).logPurchase(..., purchaseProperties); ``` ```kotlin val purchaseProperties = BrazeProperties() purchaseProperties.addProperty("key", "value") Braze.getInstance(context).logPurchase(..., purchaseProperties) ``` ```swift let purchaseProperties = ["key": "value"] AppDelegate.braze?.logPurchase(productID: "product_id", currency: "USD", price: price, properties: purchaseProperties) ``` ```objc NSDictionary *purchaseProperties = @{@"key": @"value"}; [AppDelegate.braze logPurchase:@"product_id" currency:@"USD" price:price properties:purchaseProperties]; ``` ```javascript var properties = {}; properties["key"] = "value"; BrazePlugin.logPurchase("PRODUCT_ID", 10, "USD", 5, properties); ``` ```dart braze.logPurchase(productId, currencyCode, price, quantity, properties: {"key": "value"}); ``` ```javascript Braze.logPurchase(productId, price, currencyCode, quantity, { key: "value" }); ``` ```brightscript m.Braze.logPurchase("product_id", "currency_code", Double price, Integer quantity, {"stringPropKey" : "stringPropValue", "intPropKey" : Integer intPropValue}) ``` ```csharp Dictionary purchaseProperties = new Dictionary { { "key", "value" } }; AppboyBinding.LogPurchase("product_id", "currencyCode", price(decimal), purchaseProperties); ``` ### Adição de quantidade Por padrão, `quantity` é definido como `1`. No entanto, você pode adicionar uma quantidade às suas compras se os clientes fizerem a mesma compra várias vezes em um único checkout. Para adicionar uma quantidade, passe um valor `Int` para `quantity`. ### Usando a API REST Também é possível usar nossa API REST para registrar compras. Para mais informações, consulte [User Data Endpoints](https://www.braze.com/docs/pt-br/pt-br/developer_guide/rest_api/user_data/#user-data). ## Registro de pedidos Se quiser registrar as compras no nível do pedido em vez de no nível do produto, poderá usar o nome do pedido ou a categoria do pedido como `product_id`. Consulte nossa [especificação de objeto de compra](https://www.braze.com/docs/pt-br/pt-br/api/objects_filters/purchase_object/#product-id-naming-conventions) para saber mais. ## Chaves reservadas As seguintes chaves são reservadas e não podem ser usadas como propriedades de compra: - `time` - `product_id` - `quantity` - `event_name` - `price` - `currency` ## Moedas suportadas A Braze suporta os seguintes símbolos de moeda. Qualquer outro símbolo de moeda que você fornecer registra um aviso e a compra não é registrada na Braze. - `AED`, `AFN`, `ALL`, `AMD`, `ANG`, `AOA`, `ARS`, `AUD`, `AWG`, `AZN` - `BAM`, `BBD`, `BDT`, `BGN`, `BHD`, `BIF`, `BMD`, `BND`, `BOB`, `BRL` - `BSD`, `BTC`, `BTN`, `BWP`, `BYR`, `BZD` - `CAD`, `CDF`, `CHF`, `CLF`, `CLP`, `CNY`, `COP`, `CRC`, `CUC`, `CUP`, `CVE`, `CZK` - `DJF`, `DKK`, `DOP`, `DZD` - `EEK`, `EGP`, `ERN`, `ETB`, `EUR` - `FJD`, `FKP` - `GBP`, `GEL`, `GGP`, `GHS`, `GIP`, `GMD`, `GNF`, `GTQ`, `GYD` - `HKD`, `HNL`, `HRK`, `HTG`, `HUF` - `IDR`, `ILS`, `IMP`, `INR`, `IQD`, `IRR`, `ISK` - `JEP`, `JMD`, `JOD`, `JPY` - `KES`, `KGS`, `KHR`, `KMF`, `KPW`, `KRW`, `KWD`, `KYD`, `KZT` - `LAK`, `LBP`, `LKR`, `LRD`, `LSL`, `LTL`, `LVL`, `LYD` - `MAD`, `MDL`, `MGA`, `MKD`, `MMK`, `MNT`, `MOP`, `MRO`, `MTL`, `MUR`, `MVR`, `MWK`, `MXN`, `MYR`, `MZN` - `NAD`, `NGN`, `NIO`, `NOK`, `NPR`, `NZD` - `OMR` - `PAB`, `PEN`, `PGK`, `PHP`, `PKR`, `PLN`, `PYG` - `QAR` - `RON`, `RSD`, `RUB`, `RWF` - `SAR`, `SBD`, `SCR`, `SDG`, `SEK`, `SGD`, `SHP`, `SLL`, `SOS`, `SRD`, `STD`, `SVC`, `SYP`, `SZL` - `THB`, `TJS`, `TMT`, `TND`, `TOP`, `TRY`, `TTD`, `TWD`, `TZS` - `UAH`, `UGX`, `USD`, `UYU`, `UZS` - `VEF`, `VND`, `VUV` - `WST` - `XAF`, `XAG`, `XAU`, `XCD`, `XDR`, `XOF`, `XPD`, `XPF`, `XPT` - `YER` - `ZAR`, `ZMK`, `ZMW`, `ZWL` # Registrar eventos de eCommerce pelo SDK da Braze Source: /docs/pt-br/developer_guide/analytics/logging_ecommerce_events/index.md # Registrar eventos de eCommerce {#log-ecommerce-events} > Saiba como registrar [eventos recomendados de eCommerce](https://www.braze.com/docs/pt-br/pt-br/user_guide/data/activation/events/recommended_events/ecommerce_events/) pelos SDKs Android, Swift e Web da Braze usando classes de eventos tipadas e `logEcommerceEvent`. Para esquemas de propriedades de eventos, recursos da plataforma e validação de ingestão, consulte [Eventos recomendados](https://www.braze.com/docs/pt-br/pt-br/user_guide/data/activation/events/recommended_events/) e [Validação de eventos e solução de problemas](https://www.braze.com/docs/pt-br/pt-br/user_guide/data/activation/events/recommended_events/#event-validation-and-troubleshooting). **Note:** Para wrapper SDKs não listados, use o método nativo Android ou Swift correspondente. ## Esquemas de eventos {#event-schemas} Os seis eventos recomendados de eCommerce compartilham um esquema em nível de pedido em todas as plataformas. Use as tabelas de propriedades a seguir ao construir a carga útil de cada evento. Para o esquema canônico com comportamento completo de validação e exemplos de REST API, consulte [Eventos recomendados](https://www.braze.com/docs/pt-br/pt-br/user_guide/data/activation/events/recommended_events/#event-schemas). Para recursos da plataforma como segmentação, modelos de Canvas e relatórios, consulte [Como usar eventos de eCommerce](https://www.braze.com/docs/pt-br/pt-br/user_guide/data/activation/events/recommended_events/ecommerce_events/). Dispare quando um usuário visualizar uma página de detalhes do produto. **Propriedades do evento** | Nome da propriedade | Tipo de dados | Obrigatória | Descrição | | ------------- | --------- | -------- | ----------- | | `product_id` | String | Sim | Identificador único do produto (por exemplo, SKU ou ID do item). | | `product_name` | String | Sim | Nome de exibição do produto. | | `variant_id` | String | Sim | Identificador da variante do produto (por exemplo, `shirt_medium_blue`). | | `image_url` | String | Não | URL da imagem do produto. | | `product_url` | String | Não | URL da página do produto para mais detalhes. | | `price` | Float | Sim | Preço unitário da variante no momento da visualização. | | `currency` | String | Sim | Código ISO 4217 de três letras (por exemplo, `USD` ou `EUR`). | | `source` | String | Sim | Origem do evento (por exemplo, `web`, `ios` ou `android`). | | `type` | Array de strings | Não | Obrigatória para usar os recursos de gatilho de catálogo da Braze para alertas de volta ao estoque e queda de preço. Valores aceitos: `"price_drop"`, `"back_in_stock"`. | | `metadata` | Objeto | Não | Pares chave-valor flexíveis. Subpropriedade reconhecida: `sku` (String). | {: .reset-td-br-1 .reset-td-br-2 .reset-td-br-3 .reset-td-br-4 aria-label="Propriedades do evento product viewed" } Dispare sempre que o conteúdo do carrinho de um usuário mudar. Use substituição completa do carrinho (omita `action` ou defina como `replace`) ou atualizações incrementais (`add` ou `remove`). **Propriedades do evento** | Propriedade | Tipo de dados | Obrigatória | Descrição | | -------- | --------- | -------- | ----------- | | `cart_id` | String | Sim | Identificador único do carrinho. Compartilhado entre eventos de carrinho, checkout e pedido para o mapeamento do carrinho do usuário. | | `action` | String | Não | `add` (incrementar quantidade ou adicionar um item), `remove` (decrementar quantidade; item removido em `0`) ou `replace` (substituição completa do carrinho, igual a omitir `action`). | | `total_value` | Float | Condicional | Obrigatória quando `action` é omitida ou `replace`. Opcional quando `action` é `add` ou `remove`. | | `subtotal_value` | Float | Não | Valor do subtotal do carrinho (pós-desconto, pré-imposto/frete). | | `tax` | Float | Não | Total de impostos aplicados ao carrinho. | | `shipping` | Float | Não | Custo total de frete do carrinho. | | `currency` | String | Sim | Código ISO 4217 de três letras. | | `products` | Array | Sim | Itens de linha desta atualização. Consulte a tabela de propriedades do produto. | | `source` | String | Sim | Origem do evento. | | `metadata` | Objeto | Não | Pares chave-valor flexíveis para dados adicionais em nível de evento. | {: .reset-td-br-1 .reset-td-br-2 .reset-td-br-3 .reset-td-br-4 aria-label="Propriedades do evento cart updated" } **Propriedades do produto (`products[]`)** | Propriedade | Tipo de dados | Obrigatória | Descrição | | -------- | --------- | -------- | ----------- | | `product_id` | String | Sim | Identificador único do produto. | | `product_name` | String | Sim | Nome de exibição do produto. | | `variant_id` | String | Sim | Identificador da variante. | | `image_url` | String | Não | URL da imagem do produto. | | `product_url` | String | Não | URL da página do produto. | | `quantity` | Integer | Sim | Para substituição completa, unidades no carrinho para este item. Para `add` ou `remove`, quantas unidades adicionar ou remover. | | `price` | Float | Sim | Preço unitário da variante. | | `metadata` | Objeto | Não | Pares chave-valor flexíveis (por exemplo, `color` ou `size`). | {: .reset-td-br-1 .reset-td-br-2 .reset-td-br-3 .reset-td-br-4 aria-label="Propriedades do produto do evento cart updated" } Dispare quando o usuário iniciar o fluxo de checkout. **Propriedades do evento** | Propriedade | Tipo de dados | Obrigatória | Descrição | | -------- | --------- | -------- | ----------- | | `checkout_id` | String | Sim | Identificador único da sessão de checkout. | | `cart_id` | String | Não | Identificador do carrinho. Compartilhado entre eventos de carrinho, checkout e pedido para o mapeamento do carrinho do usuário. | | `total_value` | Float | Sim | Valor monetário total do checkout. | | `subtotal_value` | Float | Não | Valor do subtotal (pós-desconto, pré-imposto/frete). | | `tax` | Float | Não | Total de impostos aplicados ao checkout. | | `shipping` | Float | Não | Custo total de frete. | | `currency` | String | Sim | Código ISO 4217 de três letras. | | `products` | Array | Sim | Itens sendo processados no checkout. Consulte a tabela de propriedades do produto. | | `source` | String | Sim | Origem do evento. | | `metadata` | Objeto | Não | Pares chave-valor flexíveis. Subpropriedade reconhecida: `checkout_url` (String). | {: .reset-td-br-1 .reset-td-br-2 .reset-td-br-3 .reset-td-br-4 aria-label="Propriedades do evento checkout started" } **Propriedades do produto (`products[]`)** | Propriedade | Tipo de dados | Obrigatória | Descrição | | -------- | --------- | -------- | ----------- | | `product_id` | String | Sim | Identificador único do produto. | | `product_name` | String | Sim | Nome de exibição do produto. | | `variant_id` | String | Sim | Identificador da variante. | | `image_url` | String | Não | URL da imagem do produto. | | `product_url` | String | Não | URL da página do produto. | | `quantity` | Integer | Sim | Número de unidades no carrinho. | | `price` | Float | Sim | Preço unitário da variante. | | `metadata` | Objeto | Não | Pares chave-valor flexíveis (por exemplo, `color` ou `size`). | {: .reset-td-br-1 .reset-td-br-2 .reset-td-br-3 .reset-td-br-4 aria-label="Propriedades do produto do evento checkout started" } Dispare quando um pedido for concluído com sucesso ou o pagamento for confirmado. **Propriedades do evento** | Propriedade | Tipo de dados | Obrigatória | Descrição | | -------- | --------- | -------- | ----------- | | `order_id` | String | Sim | Identificador único do pedido. | | `cart_id` | String | Não | Identificador do carrinho. Compartilhado entre eventos de carrinho, checkout e pedido para o mapeamento do carrinho do usuário. | | `total_value` | Float | Sim | Valor monetário total do pedido. | | `subtotal_value` | Float | Não | Valor do subtotal (pós-desconto, pré-imposto/frete). | | `tax` | Float | Não | Total de impostos aplicados ao pedido. | | `shipping` | Float | Não | Custo total de frete. | | `currency` | String | Sim | Código ISO 4217 de três letras. | | `total_discounts` | Float | Não | Valor total de descontos aplicados ao pedido. | | `discounts` | Array | Não | Lista detalhada de descontos aplicados. Cada objeto de desconto suporta `code` (String), `amount` (Float) e `type` (String). | | `products` | Array | Sim | Itens do pedido. Consulte a tabela de propriedades do produto. | | `source` | String | Sim | Origem do evento. | | `metadata` | Objeto | Não | Pares chave-valor flexíveis. Subpropriedade reconhecida: `order_status_url` (String). | {: .reset-td-br-1 .reset-td-br-2 .reset-td-br-3 .reset-td-br-4 aria-label="Propriedades do evento order placed" } **Propriedades do produto (`products[]`)** | Propriedade | Tipo de dados | Obrigatória | Descrição | | -------- | --------- | -------- | ----------- | | `product_id` | String | Sim | Identificador único do produto. | | `product_name` | String | Sim | Nome de exibição do produto. | | `variant_id` | String | Sim | Identificador da variante. | | `image_url` | String | Não | URL da imagem do produto. | | `product_url` | String | Não | URL da página do produto. | | `quantity` | Integer | Sim | Número de unidades no pedido. | | `price` | Float | Sim | Preço unitário da variante. | | `metadata` | Objeto | Não | Pares chave-valor flexíveis (por exemplo, `color` ou `size`). | {: .reset-td-br-1 .reset-td-br-2 .reset-td-br-3 .reset-td-br-4 aria-label="Propriedades do produto do evento order placed" } Dispare quando um pedido for cancelado. **Propriedades do evento** | Propriedade | Tipo de dados | Obrigatória | Descrição | | -------- | --------- | -------- | ----------- | | `order_id` | String | Sim | Identificador único do pedido. | | `total_value` | Float | Sim | Valor monetário total do pedido sendo cancelado. Envie o valor absoluto (maior ou igual a `0`); a Braze cuida do decremento. | | `subtotal_value` | Float | Não | Valor do subtotal (pós-desconto, pré-imposto/frete). | | `tax` | Float | Não | Total de impostos aplicados ao pedido. | | `shipping` | Float | Não | Custo total de frete. | | `currency` | String | Sim | Código ISO 4217 de três letras. | | `total_discounts` | Float | Não | Valor total de descontos aplicados ao pedido. | | `discounts` | Array | Não | Lista detalhada de descontos aplicados. | | `cancel_reason` | String | Sim | Motivo do cancelamento do pedido. | | `products` | Array | Sim | Itens do pedido cancelado. Consulte a tabela de propriedades do produto. | | `source` | String | Sim | Origem do evento. | | `metadata` | Objeto | Não | Pares chave-valor flexíveis. Subpropriedade reconhecida: `order_status_url` (String). | {: .reset-td-br-1 .reset-td-br-2 .reset-td-br-3 .reset-td-br-4 aria-label="Propriedades do evento order cancelled" } **Propriedades do produto (`products[]`)** | Propriedade | Tipo de dados | Obrigatória | Descrição | | -------- | --------- | -------- | ----------- | | `product_id` | String | Sim | Identificador único do produto. | | `product_name` | String | Sim | Nome de exibição do produto. | | `variant_id` | String | Sim | Identificador da variante. | | `image_url` | String | Não | URL da imagem do produto. | | `product_url` | String | Não | URL da página do produto. | | `quantity` | Integer | Sim | Número de unidades no pedido. | | `price` | Float | Sim | Preço unitário da variante. | | `metadata` | Objeto | Não | Pares chave-valor flexíveis (por exemplo, `color` ou `size`). | {: .reset-td-br-1 .reset-td-br-2 .reset-td-br-3 .reset-td-br-4 aria-label="Propriedades do produto do evento order cancelled" } Dispare quando um reembolso total ou parcial for emitido. Para reembolsos parciais, defina `total_value` apenas com o valor reembolsado, não com o total original do pedido. **Propriedades do evento** | Propriedade | Tipo de dados | Obrigatória | Descrição | | -------- | --------- | -------- | ----------- | | `order_id` | String | Sim | Identificador único do pedido original. | | `total_value` | Float | Sim | Valor monetário total do reembolso. Envie o valor absoluto (maior ou igual a `0`); a Braze cuida do ajuste de receita. | | `currency` | String | Sim | Código ISO 4217 de três letras. | | `total_discounts` | Float | Não | Valor total de descontos originalmente aplicados. | | `discounts` | Array | Não | Lista detalhada de descontos. | | `products` | Array | Sim | Itens sendo reembolsados. Consulte a tabela de propriedades do produto. | | `source` | String | Sim | Origem do evento. | | `metadata` | Objeto | Não | Pares chave-valor flexíveis. Subpropriedade reconhecida: `order_status_url` (String). | {: .reset-td-br-1 .reset-td-br-2 .reset-td-br-3 .reset-td-br-4 aria-label="Propriedades do evento order refunded" } **Propriedades do produto (`products[]`)** | Propriedade | Tipo de dados | Obrigatória | Descrição | | -------- | --------- | -------- | ----------- | | `product_id` | String | Sim | Identificador único do produto. | | `product_name` | String | Sim | Nome de exibição do produto. | | `variant_id` | String | Sim | Identificador da variante. | | `image_url` | String | Não | URL da imagem do produto. | | `product_url` | String | Não | URL da página do produto. | | `quantity` | Integer | Sim | Número de unidades reembolsadas. | | `price` | Float | Sim | Preço unitário da variante. | | `metadata` | Objeto | Não | Pares chave-valor flexíveis (por exemplo, `color` ou `size`). | {: .reset-td-br-1 .reset-td-br-2 .reset-td-br-3 .reset-td-br-4 aria-label="Propriedades do produto do evento order refunded" } ## Android O SDK Android [42.3.0+](https://github.com/braze-inc/braze-android-sdk/releases/tag/v42.3.0) fornece classes de eventos de eCommerce tipadas com validação no lado do cliente no momento da construção e serialização automática em `snake_case` quando você chama `Braze.logEcommerceEvent`. | Classe Android | Nome do evento | Notas | | ------------- | ---------- | ----- | | `ProductViewedEvent` | `ecommerce.product_viewed` | Nivela os campos do produto para o nível superior de `properties` (sem array `products`). Esta classe não suporta a propriedade `type` de nível superior para gatilhos de catálogo. Se você precisar de `type`, use [`logCustomEvent`](#manual-logging-with-logcustomevent) ou a REST API. | | `CartUpdatedEvent` | `ecommerce.cart_updated` | Use `CartUpdatedAction` (`ADD`, `REMOVE`, `REPLACE`) para a propriedade `action`. | | `CheckoutStartedEvent` | `ecommerce.checkout_started` | | | `OrderPlacedEvent` | `ecommerce.order_placed` | Suporta `cartId`, `totalDiscounts` e `discounts` opcionais. | {: .reset-td-br-1 .reset-td-br-2 .reset-td-br-3 aria-label="Classes de eventos de eCommerce do SDK Android" } **Important:** `ecommerce.order_cancelled` e `ecommerce.order_refunded` não estão disponíveis como classes tipadas do SDK Android. Registre-os com [`logCustomEvent`](#manual-logging-with-logcustomevent) ou a REST API. ### Blocos de construção compartilhados {#shared-building-blocks} - `EcommerceProduct`: Itens de linha para eventos de carrinho, checkout e pedido. - Obrigatórios: `productId`, `productName`, `variantId`, `price`, `quantity` (`Long` não negativo) - Opcionais: `imageUrl`, `productUrl`, `metadata` - `BrazeProperties`: `metadata` no nível do evento ou do produto. As chaves devem ser strings não vazias com no máximo 255 caracteres e sem cifrão ($) no início. ### Validação no lado do cliente {#client-side-validation} Cargas úteis inválidas lançam `IllegalArgumentException` quando você constrói a classe do evento, então o evento nunca é enfileirado. Regras comuns: | Campo ou regra | Validação | | ------------ | ---------- | | IDs e nomes em string (`product_id`, `product_name`, `variant_id`, `cart_id`, `checkout_id`, `order_id`, `source`, URLs opcionais) | Não vazio, até 255 caracteres | | `price`, `total_value`, `total_discounts` | Deve ser maior ou igual a `0` | | `currency` | Código ISO 4217 válido (aparado e convertido para maiúsculas pelo SDK) | | `products` (eventos de carrinho, checkout e pedido) | Pelo menos um `EcommerceProduct` | | `quantity` (por produto) | Inteiro não negativo | {: .reset-td-br-1 .reset-td-br-2 aria-label="Regras de validação no lado do cliente do Android para eventos de eCommerce" } No momento do envio, se as propriedades serializadas excederem o limite de tamanho do SDK, `logEcommerceEvent` registra um erro e não envia o evento. ### Exemplos de código {#code-examples} ```kotlin import com.braze.Braze import com.braze.models.outgoing.BrazeProperties import com.braze.models.recommended.ecommerce.ProductViewedEvent val metadata = BrazeProperties() .addProperty("sku", "SS-R-101") .addProperty("category", "Apparel") val productViewedEvent = ProductViewedEvent( productId = "PROD101", productName = "Silk Scarf", variantId = "SCARF_RED_SILK", price = 150.00, currency = "EUR", source = "https://braze-fashion.eu", imageUrl = "https://braze-fashion.eu/images/scarf_red.jpg", productUrl = "https://braze-fashion.eu/products/scarf", metadata = metadata, ) Braze.getInstance(context).logEcommerceEvent(productViewedEvent) ``` Defina `action` usando `CartUpdatedAction`: | Valor | Valor no protocolo | Descrição | | ----- | ---------- | ----------- | | `CartUpdatedAction.ADD` | `add` | Aumenta a quantidade ou adiciona um item. | | `CartUpdatedAction.REMOVE` | `remove` | Diminui a quantidade; remove o item quando chega a `0`. | | `CartUpdatedAction.REPLACE` | `replace` | Substitui o carrinho inteiro (padrão). | {: .reset-td-br-1 .reset-td-br-2 .reset-td-br-3 aria-label="Valores de CartUpdatedAction para ecommerce.cart_updated" } ```kotlin import com.braze.Braze import com.braze.models.recommended.ecommerce.CartUpdatedAction import com.braze.models.recommended.ecommerce.CartUpdatedEvent import com.braze.models.recommended.ecommerce.EcommerceProduct val product = EcommerceProduct( productId = "SKU-RUN-4821", productName = "Ultraboost Running Shoe", variantId = "UB-BLK-11", price = 189.99, quantity = 1, ) val cartUpdatedEvent = CartUpdatedEvent( cartId = "cart_abc123", currency = "USD", source = "android", totalValue = 189.99, products = listOf(product), action = CartUpdatedAction.ADD, ) Braze.getInstance(context).logEcommerceEvent(cartUpdatedEvent) ``` ```kotlin import com.braze.Braze import com.braze.models.outgoing.BrazeProperties import com.braze.models.recommended.ecommerce.CheckoutStartedEvent import com.braze.models.recommended.ecommerce.EcommerceProduct val products = listOf( EcommerceProduct( productId = "SKU-RUN-4821", productName = "Ultraboost Running Shoe", variantId = "UB-BLK-11", price = 189.99, quantity = 1, ), ) val checkoutStartedEvent = CheckoutStartedEvent( checkoutId = "chk_88291", currency = "USD", source = "android", totalValue = 234.96, products = products, cartId = "cart_abc123", metadata = BrazeProperties().addProperty("checkout_url", "https://www.example.com/checkout/chk_88291"), ) Braze.getInstance(context).logEcommerceEvent(checkoutStartedEvent) ``` ```kotlin import com.braze.Braze import com.braze.models.outgoing.BrazeProperties import com.braze.models.recommended.ecommerce.EcommerceProduct import com.braze.models.recommended.ecommerce.OrderPlacedEvent val products = listOf( EcommerceProduct( productId = "SKU-RUN-4821", productName = "Ultraboost Running Shoe", variantId = "UB-BLK-11", price = 189.99, quantity = 1, ), ) val orderPlacedEvent = OrderPlacedEvent( orderId = "ord_77821", currency = "USD", source = "android", totalValue = 224.96, products = products, cartId = "cart_abc123", totalDiscounts = 10.0, discounts = listOf( mapOf("code" to "SPRING10", "amount" to 10.0, "type" to "percentage"), ), metadata = BrazeProperties().addProperty("order_status_url", "https://www.example.com/orders/ord_77821/status"), ) Braze.getInstance(context).logEcommerceEvent(orderPlacedEvent) ``` A Braze não fornece uma classe tipada do SDK para este evento. Use `logCustomEvent` com uma carga útil que corresponda ao esquema do evento `ecommerce.order_cancelled`. ```kotlin import com.braze.Braze import com.braze.models.outgoing.BrazeProperties import org.json.JSONArray import org.json.JSONObject val properties = BrazeProperties( JSONObject() .put("order_id", "ord_77821") .put("total_value", 224.96) .put("currency", "USD") .put("cancel_reason", "customer_request") .put("source", "android") .put( "products", JSONArray().put( JSONObject() .put("product_id", "SKU-RUN-4821") .put("product_name", "Ultraboost Running Shoe") .put("variant_id", "UB-BLK-11") .put("quantity", 1) .put("price", 189.99), ), ), ) Braze.getInstance(context).logCustomEvent("ecommerce.order_cancelled", properties) ``` A Braze não fornece uma classe tipada do SDK para este evento. Use `logCustomEvent` com uma carga útil que corresponda ao esquema do evento `ecommerce.order_refunded`. ```kotlin import com.braze.Braze import com.braze.models.outgoing.BrazeProperties import org.json.JSONArray import org.json.JSONObject val properties = BrazeProperties( JSONObject() .put("order_id", "ord_77821") .put("total_value", 189.99) .put("currency", "USD") .put("source", "android") .put( "products", JSONArray().put( JSONObject() .put("product_id", "SKU-RUN-4821") .put("product_name", "Ultraboost Running Shoe") .put("variant_id", "UB-BLK-11") .put("quantity", 1) .put("price", 189.99), ), ), ) Braze.getInstance(context).logCustomEvent("ecommerce.order_refunded", properties) ``` ```java import com.braze.Braze; import com.braze.models.outgoing.BrazeProperties; import com.braze.models.recommended.ecommerce.ProductViewedEvent; BrazeProperties metadata = new BrazeProperties() .addProperty("sku", "SS-R-101") .addProperty("category", "Apparel"); ProductViewedEvent productViewedEvent = new ProductViewedEvent( /* productId */ "PROD101", /* productName */ "Silk Scarf", /* variantId */ "SCARF_RED_SILK", /* price */ 150.00, /* currency */ "EUR", /* source */ "https://braze-fashion.eu", /* imageUrl */ "https://braze-fashion.eu/images/scarf_red.jpg", /* productUrl */ "https://braze-fashion.eu/products/scarf", /* metadata */ metadata ); Braze.getInstance(context).logEcommerceEvent(productViewedEvent); ``` Defina `action` usando `CartUpdatedAction`: | Valor | Valor no protocolo | Descrição | | ----- | ---------- | ----------- | | `CartUpdatedAction.ADD` | `add` | Aumenta a quantidade ou adiciona um item. | | `CartUpdatedAction.REMOVE` | `remove` | Diminui a quantidade; remove o item quando chega a `0`. | | `CartUpdatedAction.REPLACE` | `replace` | Substitui o carrinho inteiro (padrão). | {: .reset-td-br-1 .reset-td-br-2 .reset-td-br-3 aria-label="Valores de CartUpdatedAction para ecommerce.cart_updated" } ```java import com.braze.Braze; import com.braze.models.recommended.ecommerce.CartUpdatedAction; import com.braze.models.recommended.ecommerce.CartUpdatedEvent; import com.braze.models.recommended.ecommerce.EcommerceProduct; import java.util.Collections; EcommerceProduct product = new EcommerceProduct( /* productId */ "SKU-RUN-4821", /* productName */ "Ultraboost Running Shoe", /* variantId */ "UB-BLK-11", /* price */ 189.99, /* quantity */ 1 ); CartUpdatedEvent cartUpdatedEvent = new CartUpdatedEvent( /* cartId */ "cart_abc123", /* currency */ "USD", /* source */ "android", /* totalValue */ 189.99, /* products */ Collections.singletonList(product), /* metadata */ null, /* action */ CartUpdatedAction.ADD ); Braze.getInstance(context).logEcommerceEvent(cartUpdatedEvent); ``` ```java import com.braze.Braze; import com.braze.models.outgoing.BrazeProperties; import com.braze.models.recommended.ecommerce.CheckoutStartedEvent; import com.braze.models.recommended.ecommerce.EcommerceProduct; import java.util.Collections; EcommerceProduct product = new EcommerceProduct( /* productId */ "SKU-RUN-4821", /* productName */ "Ultraboost Running Shoe", /* variantId */ "UB-BLK-11", /* price */ 189.99, /* quantity */ 1 ); BrazeProperties metadata = new BrazeProperties() .addProperty("checkout_url", "https://www.example.com/checkout/chk_88291"); CheckoutStartedEvent checkoutStartedEvent = new CheckoutStartedEvent( /* checkoutId */ "chk_88291", /* currency */ "USD", /* source */ "android", /* totalValue */ 234.96, /* products */ Collections.singletonList(product), /* cartId */ "cart_abc123", /* metadata */ metadata ); Braze.getInstance(context).logEcommerceEvent(checkoutStartedEvent); ``` ```java import com.braze.Braze; import com.braze.models.outgoing.BrazeProperties; import com.braze.models.recommended.ecommerce.EcommerceProduct; import com.braze.models.recommended.ecommerce.OrderPlacedEvent; import java.util.Collections; EcommerceProduct product = new EcommerceProduct( /* productId */ "SKU-RUN-4821", /* productName */ "Ultraboost Running Shoe", /* variantId */ "UB-BLK-11", /* price */ 189.99, /* quantity */ 1 ); BrazeProperties metadata = new BrazeProperties() .addProperty("order_status_url", "https://www.example.com/orders/ord_77821/status"); OrderPlacedEvent orderPlacedEvent = new OrderPlacedEvent( /* orderId */ "ord_77821", /* currency */ "USD", /* source */ "android", /* totalValue */ 224.96, /* products */ Collections.singletonList(product), /* cartId */ "cart_abc123", /* totalDiscounts */ 10.0, /* discounts */ null, /* metadata */ metadata ); Braze.getInstance(context).logEcommerceEvent(orderPlacedEvent); ``` A Braze não fornece uma classe tipada do SDK para este evento. Use `logCustomEvent` com uma carga útil que corresponda ao esquema do evento `ecommerce.order_cancelled`. ```java import com.braze.Braze; import com.braze.models.outgoing.BrazeProperties; import org.json.JSONArray; import org.json.JSONObject; Braze.getInstance(context).logCustomEvent( "ecommerce.order_cancelled", new BrazeProperties(new JSONObject() .put("order_id", "ord_77821") .put("total_value", 224.96) .put("currency", "USD") .put("cancel_reason", "customer_request") .put("source", "android") .put("products", new JSONArray() .put(new JSONObject() .put("product_id", "SKU-RUN-4821") .put("product_name", "Ultraboost Running Shoe") .put("variant_id", "UB-BLK-11") .put("quantity", 1) .put("price", 189.99))))); ``` A Braze não fornece uma classe tipada do SDK para este evento. Use `logCustomEvent` com uma carga útil que corresponda ao esquema do evento `ecommerce.order_refunded`. ```java import com.braze.Braze; import com.braze.models.outgoing.BrazeProperties; import org.json.JSONArray; import org.json.JSONObject; Braze.getInstance(context).logCustomEvent( "ecommerce.order_refunded", new BrazeProperties(new JSONObject() .put("order_id", "ord_77821") .put("total_value", 189.99) .put("currency", "USD") .put("source", "android") .put("products", new JSONArray() .put(new JSONObject() .put("product_id", "SKU-RUN-4821") .put("product_name", "Ultraboost Running Shoe") .put("variant_id", "UB-BLK-11") .put("quantity", 1) .put("price", 189.99))))); ``` ## iOS O SDK Swift fornece classes de eventos de eCommerce tipadas — `ProductViewedEvent`, `CartUpdatedEvent`, `CheckoutStartedEvent` e `OrderPlacedEvent` — que você constrói e passa para `logEcommerceEvent`. Use `ProductLineItem` para os produtos em eventos de carrinho, checkout e pedido. Cada inicializador pode lançar exceção, então envolva-o em `try?` e registre o evento somente quando a construção for bem-sucedida. Disponível a partir da versão `15.0.0` do SDK Swift. `ecommerce.order_cancelled` e `ecommerce.order_refunded` não estão disponíveis como classes tipadas do SDK Swift. Registre-os com `logCustomEvent`. ### Exemplos de código ```swift if let productViewedEvent = try? Braze.Ecommerce.ProductViewedEvent( productId: "4111176", productName: "Torchie runners", variantId: "4111176700", imageUrl: "https://braze-apparel.com/images/products/large/torchie-runners.jpg", productUrl: "https://braze-apparel.com/footwear-categories/sneakers/braze-orange-torchie-runners/", price: 85, currency: "GBP", source: "https://braze-apparel.com/", metadata: [ "sku": "", "color": "ORANGE", "size": "6", "brand": "Braze" ], typeIdentifiers: ["price_drop", "back_in_stock"] ) { AppDelegate.braze?.logEcommerceEvent(productViewedEvent) } ``` ```swift if let productLine = try? Braze.Ecommerce.ProductLineItem( productId: "8266836345064", productName: "Classic T-Shirt", variantId: "44610569208040", imageUrl: "https://braze-apparel.com/images/tshirt-blue-medium.jpg", productUrl: "https://braze-apparel.com/products/classic-tshirt?variant=44610569208040", quantity: 2, price: 99.99, metadata: [ "sku": "TSH-BLU-M", "color": "BLUE", "size": "Medium", "brand": "Braze" ] ), let cartUpdatedEvent = try? Braze.Ecommerce.CartUpdatedEvent( cartId: "cart_12345", totalValue: 199.98, currency: "USD", products: [productLine], source: "https://braze-apparel.com", metadata: [:] ) { AppDelegate.braze?.logEcommerceEvent(cartUpdatedEvent) } ``` ```swift if let productLine = try? Braze.Ecommerce.ProductLineItem( productId: "632910392", productName: "Wireless Headphones", variantId: "808950810", quantity: 1, price: 199.98, metadata: [ "sku": "WH-BLK-PRO", "color": "Black", "brand": "BrazeAudio" ] ), let checkoutStartedEvent = try? Braze.Ecommerce.CheckoutStartedEvent( checkoutId: "checkout_abc123", cartId: "cart_12345", totalValue: 199.98, currency: "USD", products: [productLine], source: "https://braze-audio.com", metadata: [ "checkout_url": "https://checkout.braze-audio.com/abc123" ] ) { AppDelegate.braze?.logEcommerceEvent(checkoutStartedEvent) } ``` ```swift if let productLine = try? Braze.Ecommerce.ProductLineItem( productId: "632910392", productName: "Wireless Headphones", variantId: "808950810", quantity: 1, price: 199.98, metadata: [ "sku": "WH-BLK-PRO", "color": "Black", "brand": "BrazeAudio" ] ), let orderPlacedEvent = try? Braze.Ecommerce.OrderPlacedEvent( orderId: "order_67890", cartId: "cart_12345", totalValue: 189.98, currency: "USD", totalDiscounts: 10.00, discounts: [.structured(code: "SAVE10", amount: 10.00, type: "fixed")], products: [productLine], source: "https://braze-audio.com", metadata: [ "order_status_url": "https://braze-audio.com/orders/67890/status", "order_number": "ORD-2024-001234", "tags": ["electronics", "audio"], "referring_site": "https://www.e-referrals.com", "payment_gateway_names": ["tap2pay", "dotcash"] ] ) { AppDelegate.braze?.logEcommerceEvent(orderPlacedEvent) } ``` A Braze não fornece uma classe tipada do SDK para este evento. Use `logCustomEvent` com uma carga útil que corresponda ao esquema do evento `ecommerce.order_cancelled`. ```swift let discounts: [[String: Any]] = [ [ "code": "SAVE10", "amount": 10.00 ] ] let products: [[String: Any]] = [ [ "product_id": "632910392", "product_name": "Wireless Headphones", "variant_id": "808950810", "quantity": 1, "price": 199.98, "metadata": [ "sku": "WH-BLK-PRO", "color": "Black", "brand": "BrazeAudio" ] ] ] let properties: [String: Any] = [ "order_id": "order_67890", "cancel_reason": "customer changed mind", "total_value": 189.98, "subtotal_value": 169.98, "tax": 14.40, "shipping": 5.60, "currency": "USD", "total_discounts": 10.00, "discounts": discounts, "products": products, "source": "https://braze-audio.com", "metadata": [ "order_status_url": "https://braze-audio.com/orders/67890/status", "order_number": "ORD-2024-001234", "tags": ["cancelled", "customer_request"] ] ] AppDelegate.braze?.logCustomEvent(name: "ecommerce.order_cancelled", properties: properties) ``` A Braze não fornece uma classe tipada do SDK para este evento. Use `logCustomEvent` com uma carga útil que corresponda ao esquema do evento `ecommerce.order_refunded`. ```swift let discounts: [[String: Any]] = [ [ "code": "SAVE5", "amount": 5.00 ] ] let products: [[String: Any]] = [ [ "product_id": "632910392", "product_name": "Wireless Headphones", "variant_id": "808950810", "quantity": 1, "price": 99.99, "metadata": [ "sku": "WH-BLK-PRO", "color": "Black", "brand": "BrazeAudio" ] ] ] let properties: [String: Any] = [ "order_id": "order_67890", "total_value": 99.99, "currency": "USD", "total_discounts": 5.00, "discounts": discounts, "products": products, "source": "https://braze-audio.com", "metadata": [ "order_status_url": "https://braze-audio.com/orders/67890/status", "order_note": "Customer requested refund due to defective item", "order_number": "ORD-2024-001234", "tags": ["refund", "defective"] ] ] AppDelegate.braze?.logCustomEvent(name: "ecommerce.order_refunded", properties: properties) ``` ## Web No SDK Web [6.8.0+](https://github.com/braze-inc/braze-web-sdk), chame `logEcommerceEvent` com um `name` de evento e `properties`. Em versões anteriores do SDK, chame `logCustomEvent` com o nome do evento e um objeto de propriedades. `ecommerce.order_cancelled` e `ecommerce.order_refunded` usam `logCustomEvent`. ### Exemplos de código

Web: 6.8.0+

Em versões mais recentes do SDK, chame `logEcommerceEvent()`: ```javascript braze.logEcommerceEvent({ "name": "ecommerce.product_viewed", "properties": { "product_id": "4111176", "product_name": "Torchie runners", "variant_id": "4111176700", "image_url": "https://braze-apparel.com/images/products/large/torchie-runners.jpg", "product_url": "https://braze-apparel.com/footwear-categories/sneakers/braze-orange-torchie-runners/", "price": 85, "currency": "GBP", "source": "https://braze-apparel.com/", "metadata": { "sku": "", "color": "ORANGE", "size": "6", "brand": "Braze" } } }); ``` Em versões anteriores do SDK, chame `logCustomEvent()`: ```javascript braze.logCustomEvent("ecommerce.product_viewed", { "product_id": "4111176", "product_name": "Torchie runners", "variant_id": "4111176700", "image_url": "https://braze-apparel.com/images/products/large/torchie-runners.jpg", "product_url": "https://braze-apparel.com/footwear-categories/sneakers/braze-orange-torchie-runners/", "price": 85, "currency": "GBP", "source": "https://braze-apparel.com/", "metadata": { "sku": "", "color": "ORANGE", "size": "6", "brand": "Braze" } }); ```

Web: 6.8.0+

Em versões mais recentes do SDK, chame `logEcommerceEvent()`: ```javascript braze.logEcommerceEvent({ "name": "ecommerce.cart_updated", "properties": { "cart_id": "cart_12345", "currency": "USD", "total_value": 199.98, "products": [ { "product_id": "8266836345064", "product_name": "Classic T-Shirt", "variant_id": "44610569208040", "image_url": "https://braze-apparel.com/images/tshirt-blue-medium.jpg", "product_url": "https://braze-apparel.com/products/classic-tshirt?variant=44610569208040", "quantity": 2, "price": 99.99, "metadata": { "sku": "TSH-BLU-M", "color": "BLUE", "size": "Medium", "brand": "Braze" } } ], "source": "https://braze-apparel.com", "metadata": {} } }); ``` Em versões anteriores do SDK, chame `logCustomEvent()`: ```javascript braze.logCustomEvent("ecommerce.cart_updated", { "cart_id": "cart_12345", "currency": "USD", "total_value": 199.98, "subtotal_value": 179.98, "tax": 15.00, "shipping": 5.00, "products": [ { "product_id": "8266836345064", "product_name": "Classic T-Shirt", "variant_id": "44610569208040", "image_url": "https://braze-apparel.com/images/tshirt-blue-medium.jpg", "product_url": "https://braze-apparel.com/products/classic-tshirt?variant=44610569208040", "quantity": 2, "price": 99.99, "metadata": { "sku": "TSH-BLU-M", "color": "BLUE", "size": "Medium", "brand": "Braze" } } ], "source": "https://braze-apparel.com", "metadata": {} }); ```

Web: 6.8.0+

Em versões mais recentes do SDK, chame `logEcommerceEvent()`: ```javascript braze.logEcommerceEvent({ "name": "ecommerce.checkout_started", "properties": { "checkout_id": "checkout_abc123", "cart_id": "cart_12345", "total_value": 199.98, "currency": "USD", "products": [ { "product_id": "632910392", "product_name": "Wireless Headphones", "variant_id": "808950810", "quantity": 1, "price": 199.98, "metadata": { "sku": "WH-BLK-PRO", "color": "Black", "brand": "BrazeAudio" } } ], "source": "https://braze-audio.com", "metadata": { "checkout_url": "https://checkout.braze-audio.com/abc123" } } }); ``` Em versões anteriores do SDK, chame `logCustomEvent()`: ```javascript braze.logCustomEvent("ecommerce.checkout_started", { "checkout_id": "checkout_abc123", "cart_id": "cart_12345", "total_value": 199.98, "subtotal_value": 179.98, "tax": 15.00, "shipping": 5.00, "currency": "USD", "products": [ { "product_id": "632910392", "product_name": "Wireless Headphones", "variant_id": "808950810", "quantity": 1, "price": 199.98, "metadata": { "sku": "WH-BLK-PRO", "color": "Black", "brand": "BrazeAudio" } } ], "source": "https://braze-audio.com", "metadata": { "checkout_url": "https://checkout.braze-audio.com/abc123" } }); ```

Web: 6.8.0+

Em versões mais recentes do SDK, chame `logEcommerceEvent()`: ```javascript braze.logEcommerceEvent({ "name": "ecommerce.order_placed", "properties": { "order_id": "order_67890", "cart_id": "cart_12345", "total_value": 189.98, "currency": "USD", "total_discounts": 10.00, "discounts": [ { "code": "SAVE10", "amount": 10.00 } ], "products": [ { "product_id": "632910392", "product_name": "Wireless Headphones", "variant_id": "808950810", "quantity": 1, "price": 199.98, "metadata": { "sku": "WH-BLK-PRO", "color": "Black", "brand": "BrazeAudio" } } ], "source": "https://braze-audio.com", "metadata": { "order_status_url": "https://braze-audio.com/orders/67890/status", "order_number": "ORD-2024-001234", "tags": ["electronics", "audio"], "referring_site": "https://www.e-referrals.com", "payment_gateway_names": ["tap2pay", "dotcash"] } } }); ``` Em versões anteriores do SDK, chame `logCustomEvent()`: ```javascript braze.logCustomEvent("ecommerce.order_placed", { "order_id": "order_67890", "cart_id": "cart_12345", "total_value": 189.98, "subtotal_value": 169.98, "tax": 14.40, "shipping": 5.60, "currency": "USD", "total_discounts": 10.00, "discounts": [ { "code": "SAVE10", "amount": 10.00 } ], "products": [ { "product_id": "632910392", "product_name": "Wireless Headphones", "variant_id": "808950810", "quantity": 1, "price": 199.98, "metadata": { "sku": "WH-BLK-PRO", "color": "Black", "brand": "BrazeAudio" } } ], "source": "https://braze-audio.com", "metadata": { "order_status_url": "https://braze-audio.com/orders/67890/status", "order_number": "ORD-2024-001234", "tags": ["electronics", "audio"], "referring_site": "https://www.e-referrals.com", "payment_gateway_names": ["tap2pay", "dotcash"] } }); ``` ```javascript braze.logCustomEvent("ecommerce.order_cancelled", { "order_id": "order_67890", "cancel_reason": "customer changed mind", "total_value": 189.98, "subtotal_value": 169.98, "tax": 14.40, "shipping": 5.60, "currency": "USD", "total_discounts": 10.00, "discounts": [ { "code": "SAVE10", "amount": 10.00 } ], "products": [ { "product_id": "632910392", "product_name": "Wireless Headphones", "variant_id": "808950810", "quantity": 1, "price": 199.98, "metadata": { "sku": "WH-BLK-PRO", "color": "Black", "brand": "BrazeAudio" } } ], "source": "https://braze-audio.com", "metadata": { "order_status_url": "https://braze-audio.com/orders/67890/status", "order_number": "ORD-2024-001234", "tags": ["cancelled", "customer_request"] } }); ``` ```javascript braze.logCustomEvent("ecommerce.order_refunded", { "order_id": "order_67890", "total_value": 99.99, "currency": "USD", "total_discounts": 5.00, "discounts": [ { "code": "SAVE5", "amount": 5.00 } ], "products": [ { "product_id": "632910392", "product_name": "Wireless Headphones", "variant_id": "808950810", "quantity": 1, "price": 99.99, "metadata": { "sku": "WH-BLK-PRO", "color": "Black", "brand": "BrazeAudio" } } ], "source": "https://braze-audio.com", "metadata": { "order_status_url": "https://braze-audio.com/orders/67890/status", "order_note": "Customer requested refund due to defective item", "order_number": "ORD-2024-001234", "tags": ["refund", "defective"] } }); ``` ## Registro manual com `logCustomEvent` {#manual-logging-with-logcustomevent} Para registrar manualmente um evento recomendado, chame `logCustomEvent` com o nome exato do evento (por exemplo, `ecommerce.product_viewed`) e uma carga útil `BrazeProperties` ou `JSONObject` construída manualmente. O SDK não valida esquemas de eventos recomendados para chamadas manuais. A Braze valida essas cargas úteis durante a ingestão: - Cargas úteis válidas são processadas como eventos recomendados com pós-processamento completo. - Cargas úteis inválidas (campos obrigatórios ausentes, tipos incorretos, propriedades extras no nível superior) são descartadas após a ingestão. As falhas aparecem no registro de processamento do SDK do espaço de trabalho e no [e-mail de resumo de falhas](https://www.braze.com/docs/pt-br/pt-br/user_guide/data/activation/events/recommended_events/#find-failures). Use `logEcommerceEvent` sempre que possível para detectar dados inválidos antes que saiam do app. Para o uso geral de `logCustomEvent`, consulte [Registrar eventos personalizados](https://www.braze.com/docs/pt-br/pt-br/developer_guide/analytics/logging_events/?tab=android). # Registre os dados do cartão de conteúdo através do SDK Braze Source: /docs/pt-br/developer_guide/analytics/logging_channel_data/content_cards/index.md # Registre os dados do cartão de conteúdo > When building a custom UI for Content Cards, you must manually log analytics like impressions, clicks, and dismissals, as this is only handled automatically for default card models. Logging these events is a standard part of a Content Card integration and is essential for accurate campaign reporting and billing. To do this, populate your custom UI with data from the Braze data models and then manually log the events. Once you understand how to log analytics, you can see common ways Braze customers [create custom Content Cards](https://www.braze.com/docs/pt-br/pt-br/developer_guide/content_cards/creating_cards/). ## Logging analytics When implementing your custom Content Cards, you can parse the Content Card objects and extract their payload data such as `title`, `cardDescription`, and `imageUrl`. Then, you can use the resulting model data to populate your custom UI. To obtain the Content Card data models, subscribe to Content Card updates. There are two properties to pay particular attention to: * **`id`**: Represents the Content Card ID string. This is the unique identifier used to log analytics from custom Content Cards. * **`extras`**: Encompasses all the key-value pairs from the Braze dashboard. All properties outside of `id` and `extras` are optional to parse for custom Content Cards. For more information on the data model, see each platform's integration article: [Android](https://www.braze.com/docs/pt-br/pt-br/developer_guide/content_cards/?sdktab=android), [iOS](https://www.braze.com/docs/pt-br/pt-br/developer_guide/content_cards/?sdktab=swift), [Web](https://www.braze.com/docs/pt-br/pt-br/developer_guide/content_cards/?sdktab=web). Register a callback function to subscribe for updates when cards are refreshed. ```javascript import * as braze from "@braze/web-sdk"; braze.subscribeToContentCardsUpdates((updates) => { const cards = updates.cards; // For example: cards.forEach(card => { if (card.isControl) { // Do not display the control card, but remember to call `logContentCardImpressions([card])` } else if (card instanceof braze.ClassicCard || card instanceof braze.CaptionedImage) { // Use `card.title`, `card.imageUrl`, etc. } else if (card instanceof braze.ImageOnly) { // Use `card.imageUrl`, etc. } }) }); braze.openSession(); ``` **Note:** Content Cards will only refresh on session start if a subscribe request is called before `openSession()`. You can always choose to [manually refresh the feed](https://www.braze.com/docs/pt-br/pt-br/developer_guide/content_cards/customizing_cards/feed/) as well. ### Step 1: Create a private subscriber variable To subscribe to card updates, first declare a private variable in your custom class to hold your subscriber: ```java // subscriber variable private IEventSubscriber mContentCardsUpdatedSubscriber; ``` ### Step 2: Subscribe to updates Next, add the following code to subscribe to Content Card updates from Braze, typically inside of your custom Content Cards activity's `Activity.onCreate()`: ```java // Remove the previous subscriber before rebuilding a new one with our new activity. Braze.getInstance(context).removeSingleSubscription(mContentCardsUpdatedSubscriber, ContentCardsUpdatedEvent.class); mContentCardsUpdatedSubscriber = new IEventSubscriber() { @Override public void trigger(ContentCardsUpdatedEvent event) { // List of all Content Cards List allCards = event.getAllCards(); // Your logic below } }; Braze.getInstance(context).subscribeToContentCardsUpdates(mContentCardsUpdatedSubscriber); Braze.getInstance(context).requestContentCardsRefresh(); ``` ### Step 3: Unsubscribe We also recommend unsubscribing when your custom activity moves out of view. Add the following code to your activity's `onDestroy()` lifecycle method: ```java Braze.getInstance(context).removeSingleSubscription(mContentCardsUpdatedSubscriber, ContentCardsUpdatedEvent.class); ``` ### Step 1: Create a private subscriber variable To subscribe to card updates, first declare a private variable in your custom class to hold your subscriber: ```kotlin private var contentCardsUpdatedSubscriber: IEventSubscriber? = null ``` ### Step 2: Subscribe to updates Next, add the following code to subscribe to Content Card updates from Braze, typically inside of your custom Content Cards activity's `Activity.onCreate()`: ```kotlin // Remove the previous subscriber before rebuilding a new one with our new activity. Braze.getInstance(context).removeSingleSubscription(contentCardsUpdatedSubscriber, ContentCardsUpdatedEvent::class.java) contentCardsUpdatedSubscriber = IEventSubscriber { event -> // List of all Content Cards val allCards = event.allCards // Your logic below } Braze.getInstance(context).subscribeToContentCardsUpdates(contentCardsUpdatedSubscriber) Braze.getInstance(context).requestContentCardsRefresh(true) ``` ### Step 3: Unsubscribe We also recommend unsubscribing when your custom activity moves out of view. Add the following code to your activity's `onDestroy()` lifecycle method: ```kotlin Braze.getInstance(context).removeSingleSubscription(contentCardsUpdatedSubscriber, ContentCardsUpdatedEvent::class.java) ``` To access the Content Cards data model, call [`contentCards.cards`](https://braze-inc.github.io/braze-swift-sdk/documentation/brazekit/braze/contentcards-swift.class/cards) on your `braze` instance. ```swift let cards: [Braze.ContentCard] = AppDelegate.braze?.contentCards.cards ``` Additionally, you can also maintain a subscription to observe for changes in your Content Cards. You can do so in one of two ways: 1. Maintaining a cancellable; or 2. Maintaining an `AsyncStream`. ### Cancellable ```swift // This subscription is maintained through a Braze cancellable, which will observe for changes until the subscription is cancelled. // You must keep a strong reference to the cancellable to keep the subscription active. // The subscription is canceled either when the cancellable is deinitialized or when you call its `.cancel()` method. let cancellable = AppDelegate.braze?.contentCards.subscribeToUpdates { [weak self] contentCards in // Implement your completion handler to respond to updates in `contentCards`. } ``` ### AsyncStream ```swift let stream: AsyncStream<[Braze.ContentCard]> = AppDelegate.braze?.contentCards.cardsStream ``` ```objc NSArray *contentCards = AppDelegate.braze.contentCards.cards; ``` Additionally, if you wish to maintain a subscription to your content cards, you can call [`subscribeToUpdates`](https://braze-inc.github.io/braze-swift-sdk/documentation/brazekit/braze/contentcards-swift.class/subscribetoupdates(_:)): ```objc // This subscription is maintained through Braze cancellable, which will continue to observe for changes until the subscription is cancelled. BRZCancellable *cancellable = [self.braze.contentCards subscribeToUpdates:^(NSArray *contentCards) { // Implement your completion handler to respond to updates in `contentCards`. }]; ``` To get the Content Card data, use the `getContentCards` method: ```javascript import Braze from "@braze/react-native-sdk"; const cards = await Braze.getContentCards(); ``` To listen for updates, subscribe to Content Card update events: ```javascript const subscription = Braze.addListener(Braze.Events.CONTENT_CARDS_UPDATED, (update) => { const cards = update.cards; cards.forEach(card => { if (card.isControl) { // Do not display the control card, but remember to log an impression } else { // Use card.title, card.cardDescription, card.image, etc. } }); }); ``` To request a manual refresh of Content Cards from Braze servers: ```javascript Braze.requestContentCardsRefresh(); ``` To get cached Content Cards without a network request: ```javascript const cachedCards = await Braze.getCachedContentCards(); ``` ## Logging events Logging valuable metrics like impressions, clicks, and dismissals is quick and simple. Set a custom click listener to manually handle these analytics. Log impression events when cards are viewed by users using [`logContentCardImpressions`](https://js.appboycdn.com/web-sdk/latest/doc/modules/braze.html#logcontentcardimpressions): ```javascript import * as braze from "@braze/web-sdk"; braze.logContentCardImpressions([card1, card2, card3]); ``` Log card click events when users interact with a card using [`logContentCardClick`](https://js.appboycdn.com/web-sdk/latest/doc/modules/braze.html#logcontentcardclick): ```javascript import * as braze from "@braze/web-sdk"; braze.logContentCardClick(card); ``` The [`BrazeManager`](https://github.com/braze-inc/braze-growth-shares-android-demo-app/blob/main/app/src/main/java/com/braze/advancedsamples/BrazeManager.kt) can reference Braze SDK dependencies such as the Content Card objects array list to get the [`Card`](https://braze-inc.github.io/braze-android-sdk/kdoc/braze-android-sdk/com.braze.models.cards/-card/index.html) to call the Braze logging methods. Use the `ContentCardable` base class to easily reference and provide data to the `BrazeManager`. To log an impression or click on a card, call [`Card.logClick()`](https://braze-inc.github.io/braze-android-sdk/kdoc/braze-android-sdk/com.braze.models.cards/-card/log-click.html) or [`Card.logImpression()`](https://braze-inc.github.io/braze-android-sdk/kdoc/braze-android-sdk/com.braze.models.cards/-card/log-impression.html) respectively. You can manually log or set a Content Card as "dismissed" to Braze for a particular card with [`isDismissed`](https://braze-inc.github.io/braze-android-sdk/kdoc/braze-android-sdk/com.braze.models.cards/-card/is-dismissed.html). If a card is already marked as dismissed, it cannot be marked as dismissed again. To create a custom click listener, create a class that implements [`IContentCardsActionListener`](https://braze-inc.github.io/braze-android-sdk/kdoc/braze-android-sdk/com.braze.ui.contentcards.listeners/-i-content-cards-action-listener/index.html) and register it with [`BrazeContentCardsManager`](https://braze-inc.github.io/braze-android-sdk/kdoc/braze-android-sdk/com.braze.ui.contentcards.managers/-braze-content-cards-manager/index.html). Implement the [`onContentCardClicked()`](https://braze-inc.github.io/braze-android-sdk/kdoc/braze-android-sdk/com.braze.ui.contentcards.listeners/-i-content-cards-action-listener/on-content-card-clicked.html) method, which will be called when the user clicks a Content Card. Then, instruct Braze to use your Content Card click listener. For example: ```java BrazeContentCardsManager.getInstance().setContentCardsActionListener(new IContentCardsActionListener() { @Override public boolean onContentCardClicked(Context context, Card card, IAction cardAction) { return false; } @Override public void onContentCardDismissed(Context context, Card card) { } }); ``` For example: ```kotlin BrazeContentCardsManager.getInstance().contentCardsActionListener = object : IContentCardsActionListener { override fun onContentCardClicked(context: Context, card: Card, cardAction: IAction): Boolean { return false } override fun onContentCardDismissed(context: Context, card: Card) { } } ``` **Important:** To handle control variant Content Cards in your custom UI, pass in your [`com.braze.models.cards.Card`](https://braze-inc.github.io/braze-android-sdk/kdoc/braze-android-sdk/com.braze.models.cards/-card/index.html) object, then call the `logImpression` method as you would with any other Content Card type. The object will implicitly log a control impression to inform our analytics of when a user would have seen the control card. Implement the [`BrazeContentCardUIViewControllerDelegate`](https://braze-inc.github.io/braze-swift-sdk/documentation/brazeui/brazecontentcarduiviewcontrollerdelegate) protocol and set your delegate object as the `delegate` property of your `BrazeContentCardUI.ViewController`. This delegate will handle passing the data of your custom object back to Braze to be logged. For an example, see [Content Cards UI tutorial](https://braze-inc.github.io/braze-swift-sdk/tutorials/braze/c2-contentcardsui/). ```swift // Set the delegate when creating the Content Cards controller contentCardsController.delegate = delegate // Method to implement in delegate func contentCard( _ controller: BrazeContentCardUI.ViewController, shouldProcess clickAction: Braze.ContentCard.ClickAction, card: Braze.ContentCard ) -> Bool { // Intercept the content card click action here. return true } ``` ```objc // Set the delegate when creating the Content Cards controller contentCardsController.delegate = delegate; // Method to implement in delegate - (BOOL)contentCardController:(BRZContentCardUIViewController *)controller shouldProcess:(NSURL *)url card:(BRZContentCardRaw *)card { // Intercept the content card click action here. return YES; } ``` **Important:** To handle control variant Content Cards in your custom UI, pass in your [`Braze.ContentCard.Control`](https://braze-inc.github.io/braze-swift-sdk/documentation/brazekit/braze/contentcard/control(_:)) object, then call the `logImpression` method as you would with any other Content Card type. The object will implicitly log a control impression to inform our analytics of when a user would have seen the control card. Log impression events when cards are viewed by users: ```javascript Braze.logContentCardImpression(card.id); ``` Log card click events when users interact with a card: ```javascript Braze.logContentCardClicked(card.id); ``` Log dismissal events when a user dismisses a card: ```javascript Braze.logContentCardDismissed(card.id); ``` ## Handling on-click behavior When a user clicks a Content Card in a custom feed, the on-click behavior (such as navigating to a URL, deep linking, or logging a custom event) is not handled automatically. Use [`handleBrazeAction`](https://js.appboycdn.com/web-sdk/latest/doc/modules/braze.html#handlebrazeaction) to process the card's URL and execute the configured on-click action, including Braze actions (`brazeActions://` URLs). ```javascript import * as braze from "@braze/web-sdk"; // In your card click handler function onCardClick(card) { // Log the click braze.logContentCardClick(card); // Handle the on-click behavior if (card.url) { braze.handleBrazeAction(card.url); } } ``` | Parameter | Description | |---|---| | `url` | A valid URL, or a valid Braze action URL with the scheme `brazeActions://`. | | `openLinkInNewTab` | (Optional) Whether the URL should open in a new tab. Defaults to `false`. | {: .reset-td-br-1 .reset-td-br-2 aria-label="Handling on-click behavior" } **Important:** If you don't call `handleBrazeAction()`, on-click behaviors configured in the Braze dashboard (such as "Log Custom Event" or "Navigate to URL") won't execute for cards displayed in a custom feed. On-click behavior is handled automatically by the default Content Cards UI. For custom implementations, use the [`IContentCardsActionListener`](https://braze-inc.github.io/braze-android-sdk/kdoc/braze-android-sdk/com.braze.ui.contentcards.listeners/-i-content-cards-action-listener/index.html) interface described in the [Logging analytics](#logging-analytics) section above. On-click behavior is handled automatically by the default Content Cards UI. For custom implementations, use the [`BrazeContentCardUIViewControllerDelegate`](https://braze-inc.github.io/braze-swift-sdk/documentation/brazeui/brazecontentcarduiviewcontrollerdelegate) protocol described in the [Logging analytics](#logging-analytics) section above. # Registre os dados da mensagem no app através do SDK Braze Source: /docs/pt-br/developer_guide/analytics/logging_channel_data/in_app_messages/index.md # Registre os dados da mensagem no app > Aprenda como registrar os dados da mensagem no app (IAM) através do SDK Braze. ## Prerequisites Before you can use this feature, you'll need to [integrate the Web Braze SDK](https://www.braze.com/docs/pt-br/pt-br/developer_guide/sdk_integration/?sdktab=web). ## Logging message data Logging in-app message [impressions](https://js.appboycdn.com/web-sdk/latest/doc/modules/braze.html#loginappmessageimpression) and [clicks](https://js.appboycdn.com/web-sdk/latest/doc/modules/braze.html#loginappmessagebuttonclick) is performed automatically when you use the `showInAppMessage` or `automaticallyShowInAppMessage` method. If you do not use either method and opt to manually display the message using your own UI code, use the following methods to log analytics: ```javascript // Registers that a user has viewed an in-app message with the Braze server. braze.logInAppMessageImpression(inAppMessage); // Registers that a user has clicked on the specified in-app message with the Braze server. braze.logInAppMessageClick(inAppMessage); // Registers that a user has clicked a specified in-app message button with the Braze server. braze.logInAppMessageButtonClick(button, inAppMessage); // Registers that a user has clicked on a link in an HTML in-app message with the Braze server. braze.logInAppMessageHtmlClick(inAppMessage, buttonId?, url?) ``` ## Prerequisites Before you can use this feature, you'll need to [integrate the Flutter Braze SDK](https://www.braze.com/docs/pt-br/pt-br/developer_guide/sdk_integration/?sdktab=flutter). ## Logging message data To log analytics using your `BrazeInAppMessage`, pass the instance into the desired analytics function: - `logInAppMessageClicked` - `logInAppMessageImpression` - `logInAppMessageButtonClicked` (along with the button index) For example: ```dart // Log a click braze.logInAppMessageClicked(inAppMessage); // Log an impression braze.logInAppMessageImpression(inAppMessage); // Log button index `0` being clicked braze.logInAppMessageButtonClicked(inAppMessage, 0); ``` ## Accessing message data To access in-app message data in your Flutter app, the `BrazePlugin` supports sending in-app message data using [Dart Streams](https://dart.dev/tutorials/language/streams). The `BrazeInAppMessage` object supports a subset of fields available in the native model objects, including `uri`, `message`, `header`, `buttons`, `extras`, and more. ### Listen for in-app message data in the Dart layer To receive in-app message data in the Dart layer, use the code below to create a `StreamSubscription` and call `braze.subscribeToInAppMessages()`. Remember to `cancel()` the stream subscription when it is no longer needed. ```dart // Create stream subscription StreamSubscription inAppMessageStreamSubscription; inAppMessageStreamSubscription = braze.subscribeToInAppMessages((BrazeInAppMessage inAppMessage) { // Handle in-app messages } // Cancel stream subscription inAppMessageStreamSubscription.cancel(); ``` For an example, see [main.dart](https://github.com/braze-inc/braze-flutter-sdk/blob/master/example/lib/main.dart) in the Braze Flutter SDK sample application. ### Forward in-app message data from the native layer In-app message data is automatically forwarded from both the Android and iOS native layers. No additional setup is required. If you're using Flutter SDK 17.1.0 or earlier, in-app message data forwarding from the iOS native layer requires manual setup. Your application likely contains one of the following. To migrate to Flutter SDK 18.0.0, remove the `BrazePlugin.processInAppMessage(_:)` call—data forwarding is now handled automatically. Remove the `BrazePlugin.processInAppMessage(_:)` call from your [`willPresent` delegate implementation](https://braze-inc.github.io/braze-swift-sdk/documentation/brazeui/brazeinappmessageuidelegate/inappmessage(_:willpresent:view:)-4pzvv). Remove the `BrazePlugin.processInAppMessage(message)` call from your custom presenter's [`present(message:)`](https://braze-inc.github.io/braze-swift-sdk/documentation/brazeui/brazeinappmessageui/present(message:)-f2ra) implementation: ```swift class CustomInAppMessagePresenter: BrazeInAppMessageUI { override func present(message: Braze.InAppMessage) { // Pass in-app message data to the Dart layer. BrazePlugin.processInAppMessage(message) // If you want the default UI to display the in-app message. super.present(message: message) } } ``` ### Replaying the callback for in-app messages (optional) To store any in-app messages triggered before the callback is available and replay them after it is set, add the following entry to the `customConfigs` map when initializing the `BrazePlugin`: ```dart BrazePlugin braze = new BrazePlugin(customConfigs: {replayCallbacksConfigKey: true}); ``` ## Prerequisites Before you can use this feature, you'll need to [integrate the React Native Braze SDK](https://www.braze.com/docs/pt-br/pt-br/developer_guide/sdk_integration/?sdktab=react%20native). ## Methods for logging You can use these methods by passing your `BrazeInAppMessage` instance to log analytics and perform actions: | Method | Description | | --------------------------------------------------------- | ------------------------------------------------------------------------------------- | | `logInAppMessageClicked(inAppMessage)` | Logs a click for the provided in-app message data. | | `logInAppMessageImpression(inAppMessage)` | Logs an impression for the provided in-app message data. | | `logInAppMessageButtonClicked(inAppMessage, buttonId)` | Logs a button click for the provided in-app message data and button ID. | | `hideCurrentInAppMessage()` | Dismisses the currently displayed in-app message. | | `performInAppMessageAction(inAppMessage)` | Performs the action for an in-app message. | | `performInAppMessageButtonAction(inAppMessage, buttonId)` | Performs the action for an in-app message button. | {: .reset-td-br-1 .reset-td-br-2 aria-label="Methods for logging" } ## Handling message data In most cases, you can use the `Braze.addListener` method to register event listeners to handle data coming from in-app messages. Additionally, you can access the in-app message data in the JavaScript layer by calling the `Braze.subscribeToInAppMessage` method to have the SDKs publish an `inAppMessageReceived` event when an in-app message is triggered. Pass a callback to this method to execute your own code when the in-app message is triggered and received by the listener. To customize how message data is handled, refer to the following implementation examples: To enhance the default behavior, or if you don't have access to customize the native iOS or Android code, we recommend that you disable the default UI while still receiving in-app message events from Braze. To disable the default UI, pass `false` to the `Braze.subscribeToInAppMessage` method and use the in-app message data to construct your own message in JavaScript. Note that you will need to manually log analytics on your messages if you choose to disable the default UI. ```javascript import Braze from "@braze/react-native-sdk"; // Option 1: Listen for the event directly via `Braze.addListener`. // // You may use this method to accomplish the same thing if you don't // wish to make any changes to the default Braze UI. Braze.addListener(Braze.Events.IN_APP_MESSAGE_RECEIVED, (event) => { console.log(event.inAppMessage); }); // Option 2: Call `subscribeToInAppMessage`. // // Pass in `false` to disable the automatic display of in-app messages. Braze.subscribeToInAppMessage(false, (event) => { console.log(event.inAppMessage); // Use `event.inAppMessage` to construct your own custom message UI. }); ``` To include more advanced logic to determine whether or not to show an in-app message using the built-in UI, implement in-app messages through the native layer. **Warning:** Since this is an advanced customization option, note that overriding the default Braze implementation will also nullify the logic to emit in-app message events to your JavaScript listeners. If you wish to still use `Braze.subscribeToInAppMessage` or `Braze.addListener` as described in [Accessing in-app message data](#accessing-in-app-message-data), you will need to handle publishing the events yourself. Implement the `IInAppMessageManagerListener` as described in our Android article on [Custom Manager Listener](https://www.braze.com/docs/pt-br/pt-br/developer_guide/in_app_messages/customization/?sdktab=android#android_setting-custom-manager-listeners). In your `beforeInAppMessageDisplayed` implementation, you can access the `inAppMessage` data, send it to the JavaScript layer, and decide to show or not show the native message based on the return value. For more on these values, see our [Android documentation](https://www.braze.com/docs/pt-br/pt-br/developer_guide/in_app_messages/). ```java // In-app messaging @Override public InAppMessageOperation beforeInAppMessageDisplayed(IInAppMessage inAppMessage) { WritableMap parameters = new WritableNativeMap(); parameters.putString("inAppMessage", inAppMessage.forJsonPut().toString()); getReactNativeHost() .getReactInstanceManager() .getCurrentReactContext() .getJSModule(DeviceEventManagerModule.RCTDeviceEventEmitter.class) .emit("inAppMessageReceived", parameters); // Note: return InAppMessageOperation.DISCARD if you would like // to prevent the Braze SDK from displaying the message natively. return InAppMessageOperation.DISPLAY_NOW; } ``` ### Overriding the default UI delegate By default, [`BrazeInAppMessageUI`](https://braze-inc.github.io/braze-swift-sdk/documentation/brazeui/brazeinappmessageui/) is created and assigned when you initialize the `braze` instance. `BrazeInAppMessageUI` is an implementation of the [`BrazeInAppMessagePresenter`](https://braze-inc.github.io/braze-swift-sdk/documentation/brazekit/brazeinappmessagepresenter) protocol and comes with a `delegate` property that can be used to customize the handling of in-app messages that have been received. 1. Implement the `BrazeInAppMessageUIDelegate` delegate as described in [our iOS article here](https://braze-inc.github.io/braze-swift-sdk/tutorials/braze/c1-inappmessageui). 2. In the `inAppMessage(_:displayChoiceForMessage:)` delegate method, you can access the `inAppMessage` data, send it to the JavaScript layer, and decide to show or not show the native message based on the return value. For more details on these values, see our [iOS documentation](https://braze-inc.github.io/braze-swift-sdk/documentation/brazeui/brazeinappmessageuidelegate/). ```objc - (enum BRZInAppMessageUIDisplayChoice)inAppMessage:(BrazeInAppMessageUI *)ui displayChoiceForMessage:(BRZInAppMessageRaw *)message { // Convert the message to a JavaScript representation. NSData *inAppMessageData = [message json]; NSString *inAppMessageString = [[NSString alloc] initWithData:inAppMessageData encoding:NSUTF8StringEncoding]; NSDictionary *arguments = @{ @"inAppMessage" : inAppMessageString }; // Send to JavaScript. [self sendEventWithName:@"inAppMessageReceived" body:arguments]; // Note: Return `BRZInAppMessageUIDisplayChoiceDiscard` if you would like // to prevent the Braze SDK from displaying the message natively. return BRZInAppMessageUIDisplayChoiceNow; } ``` To use this delegate, assign it to `brazeInAppMessagePresenter.delegate` after initializing the `braze` instance. **Note:** `BrazeUI` can only be imported in Objective-C or Swift. If you are using Objective-C++, you will need to handle this in a separate file. ```objc @import BrazeUI; - (BOOL)application:(UIApplication *)application didFinishLaunchingWithOptions:(NSDictionary *)launchOptions { BRZConfiguration *configuration = [[BRZConfiguration alloc] initWithApiKey:apiKey endpoint:endpoint]; Braze *braze = [BrazeReactBridge initBraze:configuration]; ((BrazeInAppMessageUI *)braze.inAppMessagePresenter).delegate = [[CustomDelegate alloc] init]; AppDelegate.braze = braze; } ``` ### Overriding the default native UI If you wish to fully customize the presentation of your in-app messages at the native iOS layer, conform to the [`BrazeInAppMessagePresenter`](https://braze-inc.github.io/braze-swift-sdk/documentation/brazekit/brazeinappmessagepresenter) protocol and assign your custom presenter following the sample below: ```objc BRZConfiguration *configuration = [[BRZConfiguration alloc] initWithApiKey:apiKey endpoint:endpoint]; Braze *braze = [BrazeReactBridge initBraze:configuration]; braze.inAppMessagePresenter = [[MyCustomPresenter alloc] init]; AppDelegate.braze = braze; ``` ## Prerequisites Before you can use this feature, you'll need to [integrate the Android Braze SDK](https://www.braze.com/docs/pt-br/pt-br/developer_guide/sdk_integration/?sdktab=android). ## Logging message data You will need to make sure certain functions are called to handle the analytics for your campaign. ### Displayed messages When a message is displayed or seen, log an impression: ```brightscript LogInAppMessageImpression(in_app_message.id, brazetask) ``` ### Clicked messages Once a user clicks on the message, log a click and then process `in_app_message.click_action`: ```brightscript LogInAppMessageClick(in_app_message.id, brazetask) ``` ### Clicked buttons If the user clicks on a button, log the button click and then process `inappmessage.buttons[selected].click_action`: ```brightscript LogInAppMessageButtonClick(inappmessage.id, inappmessage.buttons[selected].id, brazetask) ``` ### After processing a message After processing an in-app message, you should clear the field: ```brightscript m.BrazeTask.BrazeInAppMessage = invalid ``` ## Subscribing to in-app messages You may register Unity game objects to be notified of incoming in-app messages. We recommend setting game object listeners from the Braze configuration editor. In the configuration editor, listeners must be set separately for Android and iOS. If you need to configure your game object listener at runtime, use `AppboyBinding.ConfigureListener()` and specify `BrazeUnityMessageType.IN_APP_MESSAGE`. ## Parsing messages Incoming `string` messages received in your in-app message game object callback can be parsed into our pre-supplied model objects for convenience. Use `InAppMessageFactory.BuildInAppMessage()` to parse your in-app message. The resulting object will either be an instance of [`IInAppMessage.cs`](https://github.com/braze-inc/braze-unity-sdk/blob/18cb8ee89f1841c576eb954793edb6e06f9130b4/Assets/Plugins/Appboy/Models/InAppMessage/IInAppMessage.cs) or [`IInAppMessageImmersive.cs`](https://github.com/braze-inc/braze-unity-sdk/blob/18cb8ee89f1841c576eb954793edb6e06f9130b4/Assets/Plugins/Appboy/Models/InAppMessage/IInAppMessageImmersive.cs) depending on its type. ```csharp // Automatically logs a button click, if present. void InAppMessageReceivedCallback(string message) { IInAppMessage inApp = InAppMessageFactory.BuildInAppMessage(message); if (inApp is IInAppMessageImmersive) { IInAppMessageImmersive inAppImmersive = inApp as IInAppMessageImmersive; if (inAppImmersive.Buttons != null && inAppImmersive.Buttons.Count > 0) { inAppImmersive.LogButtonClicked(inAppImmersive.Buttons[0].ButtonID); } } } ``` ## Logging message data Clicks and impressions must be manually logged for in-app messages not displayed directly by Braze. Use `LogClicked()` and `LogImpression()` on [`IInAppMessage`](https://github.com/braze-inc/braze-unity-sdk/blob/18cb8ee89f1841c576eb954793edb6e06f9130b4/Assets/Plugins/Appboy/Models/InAppMessage/IInAppMessage.cs) to log clicks and impressions on your message. Use `LogButtonClicked(int buttonID)` on [`IInAppMessageImmersive`](https://github.com/braze-inc/braze-unity-sdk/blob/18cb8ee89f1841c576eb954793edb6e06f9130b4/Assets/Plugins/Appboy/Models/InAppMessage/IInAppMessageImmersive.cs) to log button clicks. Note that buttons are represented as lists of[`InAppMessageButton`](https://github.com/braze-inc/braze-unity-sdk/blob/18cb8ee89f1841c576eb954793edb6e06f9130b4/Assets/Plugins/Appboy/Models/InAppMessage/InAppMessageButton.cs) instances, each of which contains a `ButtonID`. # Registre os dados da notificação por push através do SDK Braze Source: /docs/pt-br/developer_guide/analytics/logging_channel_data/push_notifications/index.md # Registre os dados da notificação por push > Aprenda como registrar os dados da notificação por push através do SDK Braze. ## Logging data with the Braze API (recommended) You can log analytics in real-time by making calls to the [`/users/track` endpoint](https://www.braze.com/docs/pt-br/pt-br/api/endpoints/user_data/post_user_track/). To log analytics, send the `braze_id` value from the Braze dashboard to identify which user profile to update. ![Personalized Push dashboard Example](https://www.braze.com/docs/pt-br/pt-br/assets/img/push_implementation_guide/android_braze_id_configuration.png?0cc22cde8cd194e7755f83b13d273806){: style="max-width:79%;"} ## Manually logging data Depending on the details of your payload, you can log analytics manually within your `FirebaseMessagingService.onMessageReceived` implementation or your startup activity. Keep in mind, your `FirebaseMessagingService` subclass must finish execution within 9 seconds of invocation to avoid being [flagged or terminated](https://firebase.google.com/docs/cloud-messaging/android/receive) by the Android system. ## Logging data with the Braze API (recommended) Logging analytics can be done in real-time with the help of the Braze API [`/users/track` endpoint](https://www.braze.com/docs/pt-br/pt-br/api/endpoints/user_data/post_user_track/). To log analytics, send down the `braze_id` value in the key-value pairs field (as seen in the following screenshot) to identify which user profile to update. ![A push message with three sets of key-value pairs. 1. "Braze_id" set as a Liquid call to retrieve Braze ID. 2. "cert_title" set as "Braze Marketer Certification". 3. "Cert_description" set as "Certified Braze marketers drive...".](https://www.braze.com/docs/pt-br/pt-br/assets/img/push_implementation_guide/push18.png?ae37ef2a75d3afb0525cc480263728d7){: style="max-width:80%;"} ## Logging data manually Logging manually will require you to first configure workspaces within Xcode, and then create, save, and retrieve analytics. This will require some custom developer work on your end. The following code snippets shown will help address this. It's important to note that analytics are not sent to Braze until the mobile application is subsequently launched. This means that, depending on your dismissal settings, there often exists an indeterminate period of time between when a push notification is dismissed and the mobile app is launched and the analytics are retrieved. While this time buffer may not affect all use cases, you should consider this impact adjust your user journey as necessary to include opening the application to address this concern. ![A graphic describing how analytics are processed in Braze. 1. Analytics data is created. 2. Analytics data is saved. 3. Push notification is dismissed. 4. Indeterminate period of time between when push notification is dismissed and mobile app is launched. 5. Mobile app is launched. 6. Analytics data is received. 7. Analytics data is sent to Braze.](https://www.braze.com/docs/pt-br/pt-br/assets/img/push_implementation_guide/push13.png?817f7603e474002aae9a3b25bccd81bb) ### Step 1: Configure app groups within Xcode In Xcode, add the `App Groups` capability. If you haven’t had any workspaces in your app, go to the capability of the main app target, turn on the `App Groups`, and click the **+** Add button. Then, use your app’s bundle ID to create the workspace. For example, if your app’s bundle ID is `com.company.appname`, you can name your workspace `group.com.company.appname.xyz`. Make sure the `App Groups` are turned on for both your main app target and the content extension target. ![](https://www.braze.com/docs/pt-br/pt-br/assets/img/swift/push_story/add_app_groups.png?44e3d92af533e6323db33236364b99e1) ### Step 2: Integrate code snippets The following code snippets are a helpful reference on how to save and send custom events, custom attributes, and user attributes. This guide will be speaking in terms of `UserDefaults`, but the code representation will be in the form of the helper file `RemoteStorage`. There are additional helper files, `UserAttributes` and `EventName Dictionary`, that are used when sending and saving user attributes. #### Saving custom events To save custom events, you must create the analytics from scratch. This is done by creating a dictionary, populating it with metadata, and saving the data through the use of a helper file. 1. Initialize a dictionary with event metadata 2. Initialize `userDefaults` to retrieve and store the event data 3. If there is an existing array, append new data to the existing array and save 4. If there is not an existing array, save the new array to `userDefaults` ``` swift func saveCustomEvent(with properties: [String: Any]? = nil) { // 1 let customEventDictionary = Dictionary(eventName: "YOUR-EVENT-NAME", properties: properties) // 2 let remoteStorage = RemoteStorage(storageType: .suite) // 3 if var pendingEvents = remoteStorage.retrieve(forKey: .pendingCustomEvents) as? [[String: Any]] { pendingEvents.append(contentsOf: [customEventDictionary]) remoteStorage.store(pendingEvents, forKey: .pendingCustomEvents) } else { // 4 remoteStorage.store([customEventDictionary], forKey: .pendingCustomEvents) } } ``` ```objc - (void)saveCustomEvent:(NSDictionary *)properties { // 1 NSDictionary *customEventDictionary = [[NSDictionary alloc] initWithEventName:@"YOUR-EVENT-NAME" properties:properties]; // 2 RemoteStorage *remoteStorage = [[RemoteStorage alloc] initWithStorageType:StorageTypeSuite]; NSMutableArray *pendingEvents = [[remoteStorage retrieveForKey:RemoteStorageKeyPendingCustomEvents] mutableCopy]; // 3 if (pendingEvents) { [pendingEvents addObject:customEventDictionary]; [remoteStorage store:pendingEvents forKey:RemoteStorageKeyPendingCustomAttributes]; } else { // 4 [remoteStorage store:@[ customEventDictionary ] forKey:RemoteStorageKeyPendingCustomAttributes]; } } ``` #### Sending custom events to Braze The best time to log any saved analytics from a notification content app extension is right after the SDK is initialized. This can be done by looping through any pending events, checking for the "Event Name" key, setting the appropriate values in Braze, and then clearing the storage for the next time this function is needed. 1. Loop through the array of pending events 2. Loop through each key-value pair in the `pendingEvents` dictionary 3. Explicitly check the key for “Event Name” to set the value accordingly 4. Every other key-value will be added to the `properties` dictionary 5. Log individual custom event 6. Remove all pending events from storage ``` swift func logPendingCustomEventsIfNecessary() { let remoteStorage = RemoteStorage(storageType: .suite) guard let pendingEvents = remoteStorage.retrieve(forKey: .pendingCustomEvents) as? [[String: Any]] else { return } // 1 for event in pendingEvents { var eventName: String? var properties: [AnyHashable: Any] = [:] // 2 for (key, value) in event { if key == PushNotificationKey.eventName.rawValue { // 3 if let eventNameValue = value as? String { eventName = eventNameValue } else { print("Invalid type for event_name key") } } else { // 4 properties[key] = value } } // 5 if let eventName = eventName { AppDelegate.braze?.logCustomEvent(eventName, properties: properties) } } // 6 remoteStorage.removeObject(forKey: .pendingCustomEvents) } ``` ```objc - (void)logPendingEventsIfNecessary { RemoteStorage *remoteStorage = [[RemoteStorage alloc] initWithStorageType:StorageTypeSuite]; NSArray *pendingEvents = [remoteStorage retrieveForKey:RemoteStorageKeyPendingCustomEvents]; // 1 for (NSDictionary *event in pendingEvents) { NSString *eventName = nil; NSMutableDictionary *properties = [NSMutableDictionary dictionary]; // 2 for (NSString* key in event) { if ([key isEqualToString:@"event_name"]) { // 3 if ([[event objectForKey:key] isKindOfClass:[NSString class]]) { eventName = [event objectForKey:key]; } else { NSLog(@"Invalid type for event_name key"); } } else { // 4 properties[key] = event[key]; } } // 5 if (eventName != nil) { [AppDelegate.braze logCustomEvent:eventName properties:properties]; } } // 6 [remoteStorage removeObjectForKey:RemoteStorageKeyPendingCustomEvents]; } ``` #### Saving custom attributes To save custom attributes, you must create the analytics from scratch. This is done by creating a dictionary, populating it with metadata, and saving the data through the use of a helper file. 1. Initialize a dictionary with attribute metadata 2. Initialize `userDefaults` to retrieve and store the attribute data 3. If there is an existing array, append new data to the existing array and save 4. If there is not an existing array, save the new array to `userDefaults` ``` swift func saveCustomAttribute() { // 1 let customAttributeDictionary: [String: Any] = ["YOUR-CUSTOM-ATTRIBUTE-KEY": "YOUR-CUSTOM-ATTRIBUTE-VALUE"] // 2 let remoteStorage = RemoteStorage(storageType: .suite) // 3 if var pendingAttributes = remoteStorage.retrieve(forKey: .pendingCustomAttributes) as? [[String: Any]] { pendingAttributes.append(contentsOf: [customAttributeDictionary]) remoteStorage.store(pendingAttributes, forKey: .pendingCustomAttributes) } else { // 4 remoteStorage.store([customAttributeDictionary], forKey: .pendingCustomAttributes) } } ``` ``` objc - (void)saveCustomAttribute { // 1 NSDictionary *customAttributeDictionary = @{ @"YOUR-CUSTOM-ATTRIBUTE-KEY": @"YOUR-CUSTOM-ATTRIBUTE-VALUE" }; // 2 RemoteStorage *remoteStorage = [[RemoteStorage alloc] initWithStorageType:StorageTypeSuite]; NSMutableArray *pendingAttributes = [[remoteStorage retrieveForKey:RemoteStorageKeyPendingCustomAttributes] mutableCopy]; // 3 if (pendingAttributes) { [pendingAttributes addObject:customAttributeDictionary]; [remoteStorage store:pendingAttributes forKey:RemoteStorageKeyPendingCustomAttributes]; } else { // 4 [remoteStorage store:@[ customAttributeDictionary ] forKey:RemoteStorageKeyPendingCustomAttributes]; } } ``` #### Sending custom attributes to Braze The best time to log any saved analytics from a notification content app extension is right after the SDK is initialized. This can be done by looping through the pending attributes, setting the appropriate custom attribute in Braze, and then clearing the storage for the next time this function is needed. 1. Loop through the array of pending attributes 2. Loop through each key-value pair in the `pendingAttributes` dictionary 3. Log individual custom attributes with corresponding key and value 4. Remove all pending attributes from storage ``` swift func logPendingCustomAttributesIfNecessary() { let remoteStorage = RemoteStorage(storageType: .suite) guard let pendingAttributes = remoteStorage.retrieve(forKey: .pendingCustomAttributes) as? [[String: Any]] else { return } // 1 pendingAttributes.forEach { setCustomAttributesWith(keysAndValues: $0) } // 4 remoteStorage.removeObject(forKey: .pendingCustomAttributes) } func setCustomAttributesWith(keysAndValues: [String: Any]) { // 2 for (key, value) in keysAndValues { // 3 if let value = value as? [String] { setCustomAttributeArrayWithKey(key, andValue: value) } else { setCustomAttributeWithKey(key, andValue: value) } } } ``` ```objc - (void)logPendingCustomAttributesIfNecessary { RemoteStorage *remoteStorage = [[RemoteStorage alloc] initWithStorageType:StorageTypeSuite]; NSArray *pendingAttributes = [remoteStorage retrieveForKey:RemoteStorageKeyPendingCustomAttributes]; // 1 for (NSDictionary *attribute in pendingAttributes) { [self setCustomAttributeWith:attribute]; } // 4 [remoteStorage removeObjectForKey:RemoteStorageKeyPendingCustomAttributes]; } - (void)setCustomAttributeWith:(NSDictionary *)keysAndValues { // 2 for (NSString *key in keysAndValues) { // 3 [self setCustomAttributeWith:key andValue:[keysAndValues objectForKey:key]]; } } ``` #### Saving user attributes When saving user attributes, we recommend creating a custom object to decipher what type of attribute is being updated (`email`, `first_name`, `phone_number`, etc.). The object should be compatible with being stored/retrieved from `UserDefaults`. See the `UserAttribute` helper file for one example of how to accomplish this. 1. Initialize an encoded `UserAttribute` object with the corresponding type 2. Initialize `userDefaults` to retrieve and store the event data 3. If there is an existing array, append new data to the existing array and save 4. If there is not an existing array, save the new array to `userDefaults` ``` swift func saveUserAttribute() { // 1 guard let data = try? PropertyListEncoder().encode(UserAttribute.userAttributeType("USER-ATTRIBUTE-VALUE")) else { return } // 2 let remoteStorage = RemoteStorage(storageType: .suite) // 3 if var pendingAttributes = remoteStorage.retrieve(forKey: .pendingUserAttributes) as? [Data] { pendingAttributes.append(contentsOf: [data]) remoteStorage.store(pendingAttributes, forKey: .pendingUserAttributes) } else { // 4 remoteStorage.store([data], forKey: .pendingUserAttributes) } } ``` ```objc - (void)saveUserAttribute { // 1 UserAttribute *userAttribute = [[UserAttribute alloc] initWithUserField:@"USER-ATTRIBUTE-VALUE" attributeType:UserAttributeTypeEmail]; NSError *error; NSData *data = [NSKeyedArchiver archivedDataWithRootObject:userAttribute requiringSecureCoding:YES error:&error]; if (error != nil) { // log error } // 2 RemoteStorage *remoteStorage = [[RemoteStorage alloc] initWithStorageType:StorageTypeSuite]; NSMutableArray *pendingAttributes = [[remoteStorage retrieveForKey:RemoteStorageKeyPendingUserAttributes] mutableCopy]; // 3 if (pendingAttributes) { [pendingAttributes addObject:data]; [remoteStorage store:pendingAttributes forKey:RemoteStorageKeyPendingUserAttributes]; } else { // 4 [remoteStorage store:@[data] forKey:RemoteStorageKeyPendingUserAttributes]; } } ``` #### Sending user attributes to Braze The best time to log any saved analytics from a notification content app extension is right after the SDK is initialized. This can be done by looping through the pending attributes, setting the appropriate custom attribute in Braze, and then clearing the storage for the next time this function is needed. 1. Loop through the array of `pendingAttributes` data 2. Initialize an encoded `UserAttribute` object from attribute data 3. Set specific user field based on the User Attribute type (email) 4. Remove all pending user attributes from storage ``` swift func logPendingUserAttributesIfNecessary() { let remoteStorage = RemoteStorage(storageType: .suite) guard let pendingAttributes = remoteStorage.retrieve(forKey: .pendingUserAttributes) as? [Data] else { return } // 1 for attributeData in pendingAttributes { // 2 guard let userAttribute = try? PropertyListDecoder().decode(UserAttribute.self, from: attributeData) else { continue } // 3 switch userAttribute { case .email(let email): user?.email = email } } // 4 remoteStorage.removeObject(forKey: .pendingUserAttributes) } ``` ```objc - (void)logPendingUserAttributesIfNecessary { RemoteStorage *remoteStorage = [[RemoteStorage alloc] initWithStorageType:StorageTypeSuite]; NSArray *pendingAttributes = [remoteStorage retrieveForKey:RemoteStorageKeyPendingUserAttributes]; // 1 for (NSData *attributeData in pendingAttributes) { NSError *error; // 2 UserAttribute *userAttribute = [NSKeyedUnarchiver unarchivedObjectOfClass:[UserAttribute class] fromData:attributeData error:&error]; if (error != nil) { // log error } // 3 if (userAttribute) { switch (userAttribute.attributeType) { case UserAttributeTypeEmail: [self user].email = userAttribute.userField; break; } } } // 4 [remoteStorage removeObjectForKey:RemoteStorageKeyPendingUserAttributes]; } ``` #### Helper files **RemoteStorage Helper File** ```swift enum RemoteStorageKey: String, CaseIterable { // MARK: - Notification Content Extension Analytics case pendingCustomEvents = "pending_custom_events" case pendingCustomAttributes = "pending_custom_attributes" case pendingUserAttributes = "pending_user_attributes" } enum RemoteStorageType { case standard case suite } class RemoteStorage: NSObject { private var storageType: RemoteStorageType = .standard private lazy var defaults: UserDefaults = { switch storageType { case .standard: return .standard case .suite: return UserDefaults(suiteName: "YOUR-DOMAIN-IDENTIFIER")! } }() init(storageType: RemoteStorageType = .standard) { self.storageType = storageType } func store(_ value: Any, forKey key: RemoteStorageKey) { defaults.set(value, forKey: key.rawValue) } func retrieve(forKey key: RemoteStorageKey) -> Any? { return defaults.object(forKey: key.rawValue) } func removeObject(forKey key: RemoteStorageKey) { defaults.removeObject(forKey: key.rawValue) } func resetStorageKeys() { for key in RemoteStorageKey.allCases { defaults.removeObject(forKey: key.rawValue) } } } ``` ```objc @interface RemoteStorage () @property (nonatomic) StorageType storageType; @property (nonatomic, strong) NSUserDefaults *defaults; @end @implementation RemoteStorage - (id)initWithStorageType:(StorageType)storageType { if (self = [super init]) { self.storageType = storageType; } return self; } - (void)store:(id)value forKey:(RemoteStorageKey)key { [[self defaults] setValue:value forKey:[self rawValueForKey:key]]; } - (id)retrieveForKey:(RemoteStorageKey)key { return [[self defaults] objectForKey:[self rawValueForKey:key]]; } - (void)removeObjectForKey:(RemoteStorageKey)key { [[self defaults] removeObjectForKey:[self rawValueForKey:key]]; } - (void)resetStorageKeys { [[self defaults] removeObjectForKey:[self rawValueForKey:RemoteStorageKeyPendingCustomEvents]]; [[self defaults] removeObjectForKey:[self rawValueForKey:RemoteStorageKeyPendingCustomAttributes]]; [[self defaults] removeObjectForKey:[self rawValueForKey:RemoteStorageKeyPendingUserAttributes]]; } - (NSUserDefaults *)defaults { if (!self.defaults) { switch (self.storageType) { case StorageTypeStandard: return [NSUserDefaults standardUserDefaults]; break; case StorageTypeSuite: return [[NSUserDefaults alloc] initWithSuiteName:@"YOUR-DOMAIN-IDENTIFIER"]; } } else { return self.defaults; } } - (NSString*)rawValueForKey:(RemoteStorageKey)remoteStorageKey { switch(remoteStorageKey) { case RemoteStorageKeyPendingCustomEvents: return @"pending_custom_events"; case RemoteStorageKeyPendingCustomAttributes: return @"pending_custom_attributes"; case RemoteStorageKeyPendingUserAttributes: return @"pending_user_attributes"; default: [NSException raise:NSGenericException format:@"Unexpected FormatType."]; } } ``` **UserAttribute Helper File** ```swift enum UserAttribute: Hashable { case email(String?) } // MARK: - Codable extension UserAttribute: Codable { private enum CodingKeys: String, CodingKey { case email } func encode(to encoder: Encoder) throws { var values = encoder.container(keyedBy: CodingKeys.self) switch self { case .email(let email): try values.encode(email, forKey: .email) } } init(from decoder: Decoder) throws { let values = try decoder.container(keyedBy: CodingKeys.self) let email = try values.decode(String.self, forKey: .email) self = .email(email) } } ``` ```objc @implementation UserAttribute - (id)initWithUserField:(NSString *)userField attributeType:(UserAttributeType)attributeType { if (self = [super init]) { self.userField = userField; self.attributeType = attributeType; } return self; } - (void)encodeWithCoder:(NSCoder *)encoder { [encoder encodeObject:self.userField forKey:@"userField"]; [encoder encodeInteger:self.attributeType forKey:@"attributeType"]; } - (id)initWithCoder:(NSCoder *)decoder { if (self = [super init]) { self.userField = [decoder decodeObjectForKey:@"userField"]; NSInteger attributeRawValue = [decoder decodeIntegerForKey:@"attributeType"]; self.attributeType = (UserAttributeType) attributeRawValue; } return self; } @end ``` **EventName Dictionary Helper File** ```swift extension Dictionary where Key == String, Value == Any { init(eventName: String, properties: [String: Any]? = nil) { self.init() self[PushNotificationKey.eventName.rawValue] = eventName if let properties = properties { for (key, value) in properties { self[key] = value } } } } ``` ```objc @implementation NSDictionary (Helper) - (id)initWithEventName:(NSString *)eventName properties:(NSDictionary *)properties { self = [self init]; if (self) { dict[@"event_name"] = eventName; for(id key in properties) { dict[key] = properties[key]; } } return self; } @end ```
# Rastrear sessões através do SDK da Braze Source: /docs/pt-br/developer_guide/analytics/tracking_sessions/index.md # Rastrear sessões {#track-sessions} > Aprenda como rastrear sessões através do SDK da Braze. **Note:** Para wrapper SDKs não listados, use o método nativo relevante do Android ou Swift. ## About the session lifecycle A session refers to the period of time the Braze SDK tracks user activity in your app after it's launched. You can also force a new session by [calling the `changeUser()` method](https://www.braze.com/docs/pt-br/pt-br/developer_guide/analytics/setting_user_ids/#setting-a-user-id). By default, a session starts when you first call `braze.openSession()`. The session will remain active for up to `30` minutes of inactivity (unless you [change the default session timeout](https://www.braze.com/docs/pt-br/pt-br/developer_guide/analytics/tracking_sessions/?tab=web#change-session-timeout) or the user closes the app. **Note:** If you've set up the [activity lifecycle callback](https://www.braze.com/docs/pt-br/pt-br/developer_guide/platform_integration_guides/android/initial_sdk_setup/android_sdk_integration/#step-4-tracking-user-sessions-in-android) for Android, Braze will automatically call [`openSession()`](https://braze-inc.github.io/braze-android-sdk/kdoc/braze-android-sdk/com.braze/-i-braze/open-session.html) and [`closeSession()`](https://braze-inc.github.io/braze-android-sdk/kdoc/braze-android-sdk/com.braze/-i-braze/close-session.html) for each activity in your app. By default, a session starts when `openSession()` is first called. If your app goes to the background and then returns to the foreground, the SDK will check if more than 10 seconds have passed since the session started (unless you [change the default session timeout](https://www.braze.com/docs/pt-br/pt-br/developer_guide/analytics/tracking_sessions/?tab=android#change-session-timeout)). If so, a new session will begin. Keep in mind that if the user closes your app while it's in the background, session data may not be sent to Braze until they reopen the app. Calling `closeSession()` will not immediately end the session. Instead, it will end the session after 10 seconds if `openSession()` isn't called again by the user starting another activity. By default, a session starts when you call `Braze.init(configuration:)`. This occurs when the `UIApplicationWillEnterForegroundNotification` notification is triggered, meaning the app has entered the foreground. If your app goes to the background, `UIApplicationDidEnterBackgroundNotification` is triggered. The app does not remain in an active session while in the background. When your app returns to the foreground, the SDK compares the time elapsed since the session started against the session timeout (unless you [change the default session timeout](https://www.braze.com/docs/pt-br/pt-br/developer_guide/analytics/tracking_sessions/?tab=swift#change-session-timeout)). If the time since the session started exceeds the timeout period, a new session begins. ## Definindo inatividade {#defining-inactivity} Entender como a inatividade é definida e medida é fundamental para gerenciar ciclos de vida de sessão de forma eficaz no SDK Web. Inatividade refere-se a um período durante o qual o SDK Web da Braze não detecta nenhum evento rastreado do usuário. ### Como a inatividade é medida {#how-inactivity-is-measured} O SDK Web rastreia a inatividade com base em [eventos rastreados pelo SDK](https://www.braze.com/docs/pt-br/pt-br/user_guide/data/activation/custom_data/events/#events). O SDK mantém um temporizador interno que é redefinido cada vez que um evento rastreado é enviado. Se nenhum evento rastreado pelo SDK ocorrer dentro do período de tempo limite configurado, a sessão é considerada inativa e termina. Para saber mais sobre como o ciclo de vida da sessão é implementado no SDK Web, veja o código-fonte de gerenciamento de sessão no [repositório do Braze Web SDK no GitHub](https://github.com/braze-inc/braze-web-sdk/blob/master/src/session.ts). **O que conta como atividade por padrão:** - Abrir ou atualizar o app web - Interagir com elementos de UI da Braze (como [mensagens no app](https://www.braze.com/docs/pt-br/pt-br/developer_guide/in_app_messages/) ou [Content Cards](https://www.braze.com/docs/pt-br/pt-br/developer_guide/content_cards/)) - Chamar métodos do SDK que enviam eventos rastreados (como [eventos personalizados](https://www.braze.com/docs/pt-br/pt-br/developer_guide/analytics/logging_events/) ou [atualizações de atributos do usuário](https://www.braze.com/docs/pt-br/pt-br/developer_guide/analytics/setting_user_attributes/)) **O que não conta como atividade por padrão:** - Alternar para uma guia de navegador diferente - Minimizar a janela do navegador - Eventos de foco ou desfoque do navegador - Rolagem ou movimentos do mouse na página **Note:** O SDK Web não rastreia automaticamente mudanças de visibilidade do navegador, troca de guia ou foco do usuário. No entanto, você pode rastrear essas interações em nível de navegador implementando ouvintes de eventos personalizados usando a [API de Visibilidade da Página](https://developer.mozilla.org/en-US/docs/Web/API/Page_Visibility_API) do navegador e enviando [eventos personalizados](https://www.braze.com/docs/pt-br/pt-br/developer_guide/analytics/logging_events/?tab=web) para a Braze. Para um exemplo de implementação, consulte [Rastreamento de inatividade personalizada](#tracking-custom-inactivity). ### Configuração de tempo limite de sessão {#session-timeout-configuration} Por padrão, o SDK Web considera uma sessão inativa após 30 minutos sem nenhum evento rastreado. Você pode personalizar esse limite ao inicializar o SDK usando o parâmetro `sessionTimeoutInSeconds`. Para detalhes sobre como configurar esse parâmetro, incluindo exemplos de código, veja [Alterando o tempo limite padrão da sessão](#changing-the-default-session-timeout). ### Exemplo: entendendo cenários de inatividade {#example-understanding-inactivity-scenarios} Considere o seguinte cenário: 1. Um usuário abre seu site, e o SDK inicia uma sessão chamando [`braze.openSession()`](https://js.appboycdn.com/web-sdk/latest/doc/modules/braze.html#opensession). 2. O usuário troca para uma guia de navegador diferente para visualizar outro site por 30 minutos. 3. Durante esse tempo, nenhum evento rastreado pelo SDK ocorre no seu site. 4. Após 30 minutos de inatividade, a sessão termina automaticamente. 5. Quando o usuário volta para a guia do seu site e aciona um evento do SDK (como visualizar uma página ou interagir com o conteúdo), uma nova sessão começa. ### Rastreamento de inatividade personalizada {#tracking-custom-inactivity} Se você precisar rastrear inatividade com base na visibilidade do navegador ou troca de guia, implemente ouvintes de eventos personalizados no seu código JavaScript. Use eventos do navegador, como `visibilitychange`, para detectar quando os usuários saem da sua página e envie manualmente [eventos personalizados](https://www.braze.com/docs/pt-br/pt-br/developer_guide/analytics/logging_events/) para a Braze ou chame [`braze.openSession()`](https://js.appboycdn.com/web-sdk/latest/doc/modules/braze.html#opensession) quando apropriado. ```javascript // Example: Track when user switches away from tab document.addEventListener('visibilitychange', function() { if (document.hidden) { // User switched away - optionally log a custom event braze.logCustomEvent('tab_hidden'); } else { // User returned - optionally start a new session and/or log an event // braze.openSession(); braze.logCustomEvent('tab_visible'); } }); ``` Para saber mais sobre o registro de eventos personalizados, consulte [Registro de eventos personalizados](https://www.braze.com/docs/pt-br/pt-br/developer_guide/analytics/logging_events/). Para detalhes sobre o ciclo de vida da sessão e configuração de tempo limite, consulte [Alterando o tempo limite padrão da sessão](#change-session-timeout). ## Inscrever-se para receber atualizações de sessão {#subscribing-to-session-updates} ### Etapa 1: Inscrever-se para receber atualizações {#step-1-subscribe-to-updates} Para se inscrever em atualizações de sessão, use o método `subscribeToSessionUpdates()`. Neste momento, a inscrição para atualizações de sessão não é suportada pelo SDK Web da Braze. ```java Braze.getInstance(this).subscribeToSessionUpdates(new IEventSubscriber() { @Override public void trigger(SessionStateChangedEvent message) { if (message.getEventType() == SessionStateChangedEvent.ChangeType.SESSION_STARTED) { // A session has just been started } } }); ``` ```kotlin Braze.getInstance(this).subscribeToSessionUpdates { message -> if (message.eventType == SessionStateChangedEvent.ChangeType.SESSION_STARTED) { // A session has just been started } } ``` Se você registrar um retorno de chamada de fim de sessão, ele será acionado quando o app retornar ao primeiro plano. A duração da sessão é medida desde o momento em que o app é aberto ou colocado em primeiro plano até que ele seja fechado ou colocado em segundo plano. ```swift // This subscription is maintained through a Braze cancellable, which will observe changes until the subscription is cancelled. // You must keep a strong reference to the cancellable to keep the subscription active. // The subscription is canceled either when the cancellable is deinitialized or when you call its `.cancel()` method. let cancellable = AppDelegate.braze?.subscribeToSessionUpdates { event in switch event { case .started(let id): print("Session \(id) has started") case .ended(let id): print("Session \(id) has ended") } } ``` Para assinar um fluxo assíncrono, você pode usar [`sessionUpdatesStream`](https://braze-inc.github.io/braze-swift-sdk/documentation/brazekit/braze/sessionupdatesstream). ```swift for await event in braze.sessionUpdatesStream { switch event { case .started(let id): print("Session \(id) has started") case .ended(let id): print("Session \(id) has ended") } } ``` ```objc // This subscription is maintained through a Braze cancellable, which will observe changes until the subscription is cancelled. // You must keep a strong reference to the cancellable to keep the subscription active. // The subscription is canceled either when the cancellable is deinitialized or when you call its `.cancel()` method. BRZCancellable *cancellable = [AppDelegate.braze subscribeToSessionUpdates:^(BRZSessionEvent * _Nonnull event) { switch (event.state) { case BRZSessionStateStarted: NSLog(@"Session %@ has started", event.sessionId); break; case BRZSessionStateEnded: NSLog(@"Session %@ has ended", event.sessionId); break; default: break; } }]; ``` O SDK React Native não expõe um método para assinar atualizações de sessão diretamente. O ciclo de vida da sessão é gerenciado pelo SDK nativo subjacente, então, para assinar atualizações, use a abordagem da plataforma nativa na guia **Android** ou **Swift**. ### Etapa 2: Testar rastreamento de sessão (opcional) {#step-2-test-session-tracking-optional} Para testar o rastreamento de sessão, inicie uma sessão no seu dispositivo, depois abra o dashboard da Braze e procure o usuário relevante. No perfil do usuário, selecione **Sessions Overview**. Se as métricas forem atualizadas como esperado, o rastreamento de sessão está funcionando corretamente. ![A seção de visão geral das sessões de um perfil de usuário mostrando o número de sessões, data da última utilização e data da primeira utilização.](https://www.braze.com/docs/pt-br/pt-br/assets/img_archive/test_session.png?0428888ea3bd01a486d8c674fb973747){: style="max-width:50%;"} **Note:** Informações específicas do app são mostradas apenas para usuários que usaram mais de um app. ## Alterando o tempo limite padrão da sessão {#change-session-timeout} Você pode alterar a duração do tempo que passa antes que uma sessão expire automaticamente. Por padrão, o tempo limite da sessão é definido como `30` minutos. Para alterar isso, passe a opção `sessionTimeoutInSeconds` para sua função [`initialize`](https://js.appboycdn.com/web-sdk/latest/doc/modules/braze.html#initialize). Pode ser definido como qualquer inteiro maior ou igual a `1`. ```js // Sets the session timeout to 15 minutes instead of the default 30 braze.initialize('YOUR-API-KEY-HERE', { sessionTimeoutInSeconds: 900 }); ``` Por padrão, o tempo limite da sessão é definido como `10` segundos. Para alterar isso, abra seu arquivo `braze.xml` e adicione o parâmetro `com_braze_session_timeout`. Pode ser definido como qualquer inteiro maior ou igual a `1`. ```xml 60 ``` Por padrão, o tempo limite da sessão é definido como `10` segundos. Para alterar isso, defina `sessionTimeout` no objeto `configuration` que é passado para [`init(configuration)`](https://braze-inc.github.io/braze-swift-sdk/documentation/brazekit/braze/configuration-swift.class). Pode ser definido como qualquer inteiro maior ou igual a `1`. ```swift // Sets the session timeout to 60 seconds let configuration = Braze.Configuration( apiKey: "", endpoint: "" ) configuration.sessionTimeout = 60; let braze = Braze(configuration: configuration) AppDelegate.braze = braze ``` ```objc // Sets the session timeout to 60 seconds BRZConfiguration *configuration = [[BRZConfiguration alloc] initWithApiKey:brazeApiKey endpoint:brazeEndpoint]; configuration.sessionTimeout = 60; Braze *braze = [[Braze alloc] initWithConfiguration:configuration]; AppDelegate.braze = braze; ``` O SDK React Native depende dos SDKs nativos para gerenciar sessões. Para alterar o tempo limite padrão da sessão, configure-o na camada nativa: - **Android:** Defina `com_braze_session_timeout` no seu arquivo `braze.xml`. Para detalhes, selecione a guia **Android**. - **iOS:** Defina `sessionTimeout` no seu objeto `Braze.Configuration`. Para detalhes, selecione a guia **Swift**. **Note:** Se você definir um tempo limite de sessão, todas as semânticas de sessão serão automaticamente estendidas para o tempo limite definido. ## Solução de problemas {#troubleshooting} ### Perfil de usuário tem 0 sessões {#user-profile-has-0-sessions} Um perfil de usuário pode ter 0 sessões se o usuário foi criado fora do SDK: - **Criado pela REST API:** Se um usuário é criado através do endpoint [`/users/track`](https://www.braze.com/docs/pt-br/pt-br/api/endpoints/user_data/post_user_track/) com um `app_id` na requisição, o perfil aparece associado a esse app, mas não possui dados de sessão porque o SDK nunca foi inicializado para esse usuário. - **Criado por importação CSV:** Se um usuário é importado por [CSV](https://www.braze.com/docs/pt-br/pt-br/user_guide/audience/manage_audience/import_users/csv_import/) sem valores para os campos de primeira ou última sessão, o perfil existe com 0 sessões. ### Alguns usuários não estão registrando sessões {#some-users-are-not-logging-sessions} Como as sessões são rastreadas somente após a inicialização do SDK, usuários que não acionam a inicialização do SDK não registram nenhuma sessão. Isso normalmente acontece quando seu app usa lógica condicional antes de inicializar o SDK, como atrasar a inicialização por trás de um fluxo de login, prompt de consentimento ou Feature Flag. Para orientações de implementação, veja [Inicialização atrasada](https://www.braze.com/docs/pt-br/pt-br/developer_guide/sdk_initalization/?sdktab=swift). Nesses casos, qualquer usuário que não satisfaça a condição nunca inicia uma sessão. Se alguns usuários estão registrando sessões e outros não, verifique o seguinte: - **Verifique sua lógica de inicialização.** Confirme que o SDK é inicializado para todos os usuários e pontos de entrada do app, não apenas para alguns. - **Procure por mudanças recentes no app.** Nova lógica condicional em torno da inicialização do SDK pode causar uma queda repentina na contagem de sessões. - **Compare usuários afetados e não afetados.** Identifique diferenças na versão do app, tipo de dispositivo ou fluxo do usuário que possam explicar por que a inicialização é ignorada para determinados usuários. Se o problema persistir após verificar sua implementação, reproduza o problema e colete as seguintes informações antes de entrar em contato com o suporte: - Etapas para reproduzir o problema - A versão do app afetada - [Registros detalhados do SDK](https://www.braze.com/docs/pt-br/pt-br/developer_guide/sdk_integration/verbose_logging/), capturados enquanto o problema ocorre (ou por plataforma: [Android](https://www.braze.com/docs/pt-br/pt-br/developer_guide/sdk_integration/?sdktab=android#android_enabling-logs), [Swift](https://www.braze.com/docs/pt-br/pt-br/developer_guide/sdk_integration/?sdktab=swift#swift_setting-the-log-level), [Web](https://www.braze.com/docs/pt-br/pt-br/developer_guide/sdk_integration/?sdktab=web#web_logging)) - O trecho de código da inicialização do SDK - Um resumo de qualquer lógica condicional aplicada antes da inicialização # Rastrear local através do SDK Braze Source: /docs/pt-br/developer_guide/analytics/tracking_location/index.md # Rastrear local > Aprenda como rastrear local através do SDK Braze. ## Logging the current location To get a user's current location, use the geolocation API's [`getCurrentPosition()`](https://developer.mozilla.org/en-US/docs/Web/API/Geolocation/getCurrentPosition) method. This will immediately prompt the user to allow or disallow tracking (unless they've already done so). ```javascript import * as braze from "@braze/web-sdk"; function success(position) { var coords = position.coords; braze.getUser().setLastKnownLocation( coords.latitude, coords.longitude, coords.accuracy, coords.altitude, coords.altitudeAccuracy ); } navigator.geolocation.getCurrentPosition(success); ``` Now when data is sent to Braze, the SDK can automatically detect the user's country using their IP address. For more information, see [setLastKnownLocation()](https://js.appboycdn.com/web-sdk/latest/doc/classes/braze.user.html#setlastknownlocation). ## Continuously tracking the location To continuously track a user's location during a page load, use the geolocation API's [`watchPosition()`](https://developer.mozilla.org/en-US/docs/Web/API/Geolocation/watchPosition) method. Calling this method will immediately prompt the user to allow or disallow tracking (unless they've already done so). If they opt-in, a success callback will now be invoked every time their location is updated. ```javascript function success(position) { var coords = position.coords; braze.getUser().setLastKnownLocation( coords.latitude, coords.longitude, coords.accuracy, coords.altitude, coords.altitudeAccuracy ); } navigator.geolocation.watchPosition(success); ``` **Important:** To learn how to disable continuous tracking, refer to the [Mozilla developer docs](https://developer.mozilla.org/en-US/docs/Web/API/Geolocation/watchPosition). ## Logging the current location Even if continuous tracking is disabled, you can manually log the user's current location using the [`setLastKnownLocation()`](https://braze-inc.github.io/braze-android-sdk/kdoc/braze-android-sdk/com.braze/-braze-user/set-last-known-location.html) method. ```java Braze.getInstance(context).getCurrentUser(new IValueCallback() { @Override public void onSuccess(BrazeUser brazeUser) { brazeUser.setLastKnownLocation(LATITUDE_DOUBLE_VALUE, LONGITUDE_DOUBLE_VALUE, ALTITUDE_DOUBLE_VALUE, ACCURACY_DOUBLE_VALUE); } } ``` ```kotlin Braze.getInstance(context).getCurrentUser { brazeUser -> brazeUser.setLastKnownLocation(LATITUDE_DOUBLE_VALUE, LONGITUDE_DOUBLE_VALUE, ALTITUDE_DOUBLE_VALUE, ACCURACY_DOUBLE_VALUE) } ``` ## Continuously tracking the location **Important:** [Starting with Android Marshmallow](https://developer.android.com/training/permissions/index.html), you must prompt your users to explicitly opt-in to location tracking. Once they do, Braze can start tracking their location at the beginning of the next session. This is unlike earlier versions of Android, where only declaring location permissions in your `AndroidManifest.xml` was required. To continuously track a user's location, you'll need to declare your app's intent to collect location data by adding at least one of the following permissions to your `AndroidManifest.xml` file. |Permission|Description| |---|---| | `ACCESS_COARSE_LOCATION` | Uses the most battery-efficient, non-GPS provider (such as a home network). Typically, this is sufficient for most location-data needs. Under the runtime permissions model, granting location permission implicitly authorizes the collection of fine location data. | | `ACCESS_FINE_LOCATION` | Includes GPS data for more precise location. Under the runtime permissions model, granting location permission also covers fine location access. | {: .reset-td-br-1 .reset-td-br-2 aria-label="Continuously tracking the location" } Your `AndroidManifest.xml` should be similar to the following: ```xml

...

``` ## Disabling continuous tracking You can disable continuous tracking at compile time or runtime. To disable continuous location tracking at compile time, set `com_braze_enable_location_collection` to `false` in `braze.xml`: ```xml false ``` To selectively disable continuous location tracking at runtime, use [`BrazeConfig`](https://www.braze.com/docs/pt-br/pt-br/developer_guide/platform_integration_guides/android/advanced_use_cases/runtime_configuration/#runtime-configuration): ```java BrazeConfig brazeConfig = new BrazeConfig.Builder() .setIsAutomaticLocationCollectionEnabled(false) .build(); Braze.configure(this, brazeConfig); ``` ```kotlin val brazeConfig = BrazeConfig.Builder() .setIsAutomaticLocationCollectionEnabled(false) .build() Braze.configure(this, brazeConfig) ``` ## Logging the current location ### Step 1: Configure your project **Important:** When using Braze location features, your application is responsible for requesting authorization for using location services. Be sure to review [Apple Developer: Requesting authorization to user location services](https://developer.apple.com/documentation/corelocation/requesting-authorization-to-use-location-services). To enable location tracking, open your Xcode project and select your app. In the **General** tab, add the `BrazeLocation` module. In your `AppDelegate.swift` file, import the `BrazeLocation` module at the top of the file. Add a `BrazeLocationProvider` instance to the Braze configuration, making sure all changes to the configuration are done prior to calling `Braze(configuration:)`. See `Braze.Configuration.Location` for the available configurations. ```swift import UIKit import BrazeKit import BrazeLocation @main class AppDelegate: UIResponder, UIApplicationDelegate { static var braze: Braze? = nil func application( _ application: UIApplication, didFinishLaunchingWithOptions launchOptions: [UIApplication.LaunchOptionsKey: Any]? ) -> Bool { // Setup Braze let configuration = Braze.Configuration(apiKey: brazeApiKey, endpoint: brazeEndpoint) configuration.logger.level = .info configuration.location.brazeLocationProvider = BrazeLocationProvider() configuration.location.automaticLocationCollection = true configuration.location.geofencesEnabled = true configuration.location.automaticGeofenceRequests = true let braze = Braze(configuration: configuration) AppDelegate.braze = braze return true } } ``` In your `AppDelegate.m` file, import the `BrazeLocation` module at the top of the file. Add a `BrazeLocationProvider` instance to the Braze configuration, making sure all changes to the configuration are done prior to calling `Braze(configuration:)`. See `BRZConfigurationLocation` for the available configurations. ```objc #import "AppDelegate.h" @import BrazeKit; @import BrazeLocation; @implementation AppDelegate #pragma mark - Lifecycle - (BOOL)application:(UIApplication *)application didFinishLaunchingWithOptions:(NSDictionary *)launchOptions { // Setup Braze BRZConfiguration *configuration = [[BRZConfiguration alloc] initWithApiKey:brazeApiKey endpoint:brazeEndpoint]; configuration.logger.level = BRZLoggerLevelInfo; configuration.location.brazeLocationProvider = [[BrazeLocationProvider alloc] init]; configuration.location.automaticLocationCollection = YES; configuration.location.geofencesEnabled = YES; configuration.location.automaticGeofenceRequests = YES; Braze *braze = [[Braze alloc] initWithConfiguration:configuration]; AppDelegate.braze = braze; [self.window makeKeyAndVisible]; return YES; } #pragma mark - AppDelegate.braze static Braze *_braze = nil; + (Braze *)braze { return _braze; } + (void)setBraze:(Braze *)braze { _braze = braze; } @end ``` ### Step 2: Log the user's location Next, log the user's last-known location to Braze. The following examples assume you’ve assigned the Braze instance as a variable in your `AppDelegate`. ```swift AppDelegate.braze?.user.setLastKnownLocation(latitude:latitude, longitude:longitude) ``` ```swift AppDelegate.braze?.user.setLastKnownLocation(latitude:latitude, longitude:longitude, altitude:altitude, horizontalAccuracy:horizontalAccuracy, verticalAccuracy:verticalAccuracy) ``` ```objc [AppDelegate.braze.user setLastKnownLocationWithLatitude:latitude longitude:longitude horizontalAccuracy:horizontalAccuracy]; ``` ```objc [AppDelegate.braze.user setLastKnownLocationWithLatitude:latitude longitude:longitude horizontalAccuracy:horizontalAccuracy altitude:altitude verticalAccuracy:verticalAccuracy]; ``` **Tip:** For more information, see [`Braze.User.swift`](https://braze-inc.github.io/braze-swift-sdk/documentation/brazekit/braze/user-swift.class/). ## Prerequisites Before you can use this feature, you'll need to [integrate the React Native Braze SDK](https://www.braze.com/docs/pt-br/pt-br/developer_guide/sdk_integration/?sdktab=react%20native). ## Setting the last known location To manually set the last known location for a user, use the `setLastKnownLocation` method. This is useful if you collect location data outside of the Braze SDK. ```javascript Braze.setLastKnownLocation(LATITUDE, LONGITUDE, ALTITUDE, HORIZONTAL_ACCURACY, VERTICAL_ACCURACY); ``` - On Android, `latitude` and `longitude` are required. `altitude`, `horizontalAccuracy`, and `verticalAccuracy` are optional. - On iOS, `latitude`, `longitude`, and `horizontalAccuracy` are required. `altitude` and `verticalAccuracy` are optional. For cross-platform compatibility, provide `latitude`, `longitude`, and `horizontalAccuracy` at a minimum. ## Setting a custom location attribute To set a custom location attribute on a user profile, use the `setLocationCustomAttribute` method. ```javascript Braze.setLocationCustomAttribute("favorite_restaurant", 40.7128, -74.0060, optionalCallback); ``` ## Requesting location initialization (Android only) Call `requestLocationInitialization` after a user grants location permissions to initialize Braze location features on Android. This method is not supported on iOS and is not required for iOS geofence or location features. ```javascript Braze.requestLocationInitialization(); ``` ## Geofences Geofences are supported on both iOS and Android. By default, the Braze SDK can automatically request and monitor geofences when location is available. You can rely on this automatic configuration for most integrations. ### Manually requesting geofences To manually request a geofence update for a specific GPS coordinate, use `requestGeofences`. This is available on both iOS and Android. If you use this method, disable automatic geofence requests in your native configuration so the SDK does not overwrite your manual requests. ```javascript Braze.requestGeofences(LATITUDE, LONGITUDE); ``` # Rastrear desinstalações através do SDK do Braze Source: /docs/pt-br/developer_guide/analytics/tracking_uninstalls/index.md # Rastrear desinstalações > Aprenda como configurar o rastreamento de desinstalações através do SDK do Braze. Para informações gerais, veja [Guia do Usuário: Rastreamento de desinstalações](https://www.braze.com/docs/pt-br/pt-br/user_guide/analytics/tracking/uninstall_tracking). ## Setting up uninstall tracking ### Step 1: Set up FCM The Android Braze SDK uses Firebase Cloud Messaging (FCM) to send silent push notifications, which are used to collect uninstall tracking analytics. If you haven't already, [set up](https://www.braze.com/docs/pt-br/pt-br/developer_guide/platforms/android/push_notifications/#setting-up-push-notifications) or [migrate to](https://www.braze.com/docs/pt-br/pt-br/developer_guide/push_notifications/?sdktab=android) the Firebase Cloud Messaging API for push notifications. ### Step 2: Manually detect uninstall tracking (optional) By default, the Android Braze SDK will automatically detect and ignore silent push notifications related to uninstall tracking. However, you choose to manually detect uninstall tracking using the [`isUninstallTrackingPush()`](https://braze-inc.github.io/braze-android-sdk/kdoc/braze-android-sdk/com.braze.models.push/-braze-notification-payload/is-uninstall-tracking-push.html) method. **Important:** Because silent notifications for uninstall tracking are not forwarded to any Braze push callbacks, you can only use this method before you pass a push notification to Braze. ### Step 3: Remove automatic server pings A silent push notification will wake your app and instantiate the `Application` component if it app isn't already running. So, if you have a custom [`Application`](https://developer.android.com/reference/android/app/Application) subclass, remove any logic that automatically pings your servers during your [`Application.onCreate()`](https://developer.android.com/reference/android/app/Application#onCreate()) lifecycle method. ### Step 4: Enable uninstall tracking Finally, enable uninstall tracking in Braze. For a full walkthrough, see [Enable uninstall tracking](https://www.braze.com/docs/pt-br/pt-br/user_guide/data_and_analytics/tracking/uninstall_tracking/#uninstall-tracking). **Important:** Tracking uninstalls can be imprecise. The metrics you see on Braze may be delayed or inaccurate. ## Setting up uninstall tracking ### Step 1: Enable background push In your Xcode project, go to **Capabilities** and ensure you have **Background Modes** enabled. For more information, see [silent push notification](https://www.braze.com/docs/pt-br/pt-br/developer_guide/push_notifications/silent/?sdktab=swift). ### Step 2: Ignore internal push notifications The Swift Braze SDK uses background push notifications to collect uninstall tracking analytics. To ensure your app doesn't make unwanted actions when these are sent, you'll need to ensure that [internal push notifications are ignored](https://www.braze.com/docs/pt-br/pt-br/developer_guide/push_notifications/silent/?sdktab=swift#swift_ignoring-internal-push-notifications). ### Step 3: Send a test push (optional) Next, send yourself a test push notification from the Braze dashboard (don't worry—it won't update your user profile). 1. Go to **Messaging** > **Campaigns** and create a push notification campaign using the relevant platform. 2. Go to **Settings** > **App Settings** and add the `appboy_uninstall_tracking` key with relevant `true` value, then check **Add Content-Available Flag**. 3. Use the **Preview** page to send yourself a test uninstall tracking push. 4. Check that your app does not make any unwanted automatic actions when it receives a push notification. **Note:** A badge number will be sent along with the test push notification—however a real uninstall tracking push won't send any badge numbers. ### Step 3: Enable uninstall tracking Finally, enable uninstall tracking in Braze. For a full walkthrough, see [Enable uninstall tracking](https://www.braze.com/docs/pt-br/pt-br/user_guide/data_and_analytics/tracking/uninstall_tracking/#uninstall-tracking). **Important:** Tracking uninstalls can be imprecise. The metrics you see on Braze may be delayed or inaccurate. # Gerenciar a coleta de dados para o SDK da Braze Source: /docs/pt-br/developer_guide/analytics/managing_data_collection/index.md # Gerenciar a coleta de dados {#manage-data-collection} > Aprenda a gerenciar a coleta de dados para o SDK da Braze, para que você possa cumprir todas as regulamentações de privacidade de dados, conforme necessário. ## Disabling data tracking **Note:** This guide uses code samples from the Braze Web SDK 4.0.0+. To upgrade to the latest Web SDK version, see [SDK Upgrade Guide](https://github.com/braze-inc/braze-web-sdk/blob/master/UPGRADE_GUIDE.md). To disable data-tracking activity on the Web SDK, use the method [`disableSDK()`](https://js.appboycdn.com/web-sdk/latest/doc/modules/braze.html#disablesdk). This will sync any data logged before `disableSDK()` was called, and will cause all subsequent calls to the Braze Web SDK for this page and future page loads to be ignored. Use the **Disable Tracking** or **Resume Tracking** tag type to disable or re-enable web tracking, respectively. These two options call [`disableSDK`](https://js.appboycdn.com/web-sdk/latest/doc/modules/braze.html#disablesdk) and [`enableSDK`](https://js.appboycdn.com/web-sdk/latest/doc/modules/braze.html#enablesdk). ### Best practices To provide users with the option to stop tracking, we recommend building a simple page with two links or buttons: one that calls `disableSDK()` when clicked, and another that calls `enableSDK()` to allow users to opt back in. You can use these controls to start or stop tracking via other data sub-processors as well. **Note:** The Braze SDK does not need to be initialized to call `disableSDK()`, allowing you to disable tracking for fully anonymous users. Conversely,`enableSDK()` does not initialize the Braze SDK so you must also call `initialize()` afterward to enable tracking. ## Resuming data tracking To resume data collection, you can use the [`enableSDK()`](https://js.appboycdn.com/web-sdk/latest/doc/modules/braze.html#enablesdk) method. ## Google Play privacy questionnaire {#privacy-questionnaire} Starting in April 2022, Android developers must complete Google Play's [Data safety form](https://support.google.com/googleplay/android-developer/answer/10787469) to disclose privacy and security practices. This guide provides instructions on how to fill out this new form with information on how Braze handles your app data. As the app developer, you are in control of what data you send to Braze. Data received by Braze is processed according to your instructions. This is what Google classifies as a [service provider](https://support.google.com/googleplay/android-developer/answer/10787469?hl=en#zippy=%2Cwhat-kinds-of-activities-can-service-providers-perform). **Important:** This article provides information related to the data the Braze SDK processes as related to the Google safety section questionnaire. This article is not providing legal advice, so we recommend consulting with your legal team before submitting any information to Google. ### Questions |Questions|Answers for Braze SDK| |---|---| |Does your app collect or share any of the required user data types?|Yes, the Braze Android SDK collects data as configured by the app developer. | |Is all of the user data collected by your app encrypted in transit?|Yes.| |Do you provide a way for users to request that their data be deleted?|Yes.| {: .reset-td-br-1 .reset-td-br-2 aria-label="Questions" } For more information about handling user requests for their data and deletion, see [Braze Data Retention Information](https://www.braze.com/docs/pt-br/pt-br/api/data_retention/). ### Data collection The data collected by Braze is determined by your specific integration and the user data you choose to collect. To learn more about what data Braze collects by default and how to disable certain attributes, see our [SDK data collection options](https://www.braze.com/docs/pt-br/pt-br/user_guide/data_and_analytics/user_data_collection/sdk_data_collection/#minimum-integration).

Category	Data type	Braze Usage
Location	Approximate location	Not collected by default.
Location	Precise location
Personal Info	Name
	Email address
	User IDs
	Address
	Phone number
	Race and ethnicity
	Political or religious beliefs
	Sexual orientation
	Other info
Financial info	User payment info
	Purchase history
	Credit score
	Other financial info
Health and fitness	Health info	Not collected by default.
Health and fitness	Fitness info	Not collected by default.
Messages	Emails	Not collected by default.
	SMS or MMS	Not collected by default.
	Other in-app messages	If you send In-app messages or push notifications through Braze, we collect information on when users have opened or read these messages.
Photos and videos	Photos	Not collected.
Photos and videos	Videos
Audio files	Voice or sound recordings
	Music files
	Other audio files
Files and docs	Files and docs
Calendar	Calendar events
Contacts	Contacts
App activity	App interactions	Braze collects session activity data by default. All other interactions and activity is determined by your app's custom integration.
	In-app search history	Not collected.
	Installed apps	Not collected.
	Other user-generated content	Not collected by default.
	Other actions	Not collected by default.
Web browsing	Web browsing history	Not collected.
App information and performance	Crash logs	Braze collects crash logs for errors that occur within the SDK. This contains the user's phone model and OS level, along with a Braze specific user ID.
	Diagnostics	Not collected.
	Other app performance data	Not collected.
Device or other IDs	Device or other IDs	Braze generates a device ID to differentiate users' devices, and checks if messages are sent to the correct intended device.

To learn more about other device data that Braze collects which may fall outside the scope of Google Play's data safety guidelines, see our [Android storage overview](https://www.braze.com/docs/pt-br/pt-br/developer_guide/storage/?tab=android) and our [SDK data collection options](https://www.braze.com/docs/pt-br/pt-br/user_guide/data_and_analytics/user_data_collection/sdk_data_collection/#minimum-integration). ## Disabling data tracking To disable data-tracking activity on the Android SDK, use the method [`disableSDK()`](https://braze-inc.github.io/braze-android-sdk/kdoc/braze-android-sdk/com.braze/-braze/-companion/disable-sdk.html). This will cause all network connections to be canceled, meaning the Braze SDK will no longer pass any data to Braze servers. ## Wiping previously-stored data You can use the method [`wipeData()`](https://braze-inc.github.io/braze-android-sdk/kdoc/braze-android-sdk/com.braze/-braze/-companion/wipe-data.html) to fully clear all client-side data stored on the device. ## Resuming data tracking To resume data collection, you can use the [`enableSDK()`](https://braze-inc.github.io/braze-android-sdk/kdoc/braze-android-sdk/com.braze/-braze/-companion/enable-sdk.html) method. Keep in mind, this will not restore any previously wiped data. ## Apple's privacy manifest {#privacy-manifest} ### What is tracking data? Apple defines "tracking data" as data collected in your app about an end-user or device that's linked to third-party data (such as targeted advertising), or a data broker. For a complete definition with examples, see [Apple: Tracking](https://developer.apple.com/app-store/app-privacy-details/#user-tracking). By default, the Braze SDK does not collect tracking data. However, depending on your Braze SDK configuration, you may be required to list Braze-specific data in your app's privacy manifest. ### What is a privacy manifest? A privacy manifest is a file in your Xcode project that describes the reason your app and third-party SDKs collect data, along with their data-collection methods. Each of your third-party SDKs that track data require its own privacy manifest. When you [create your app's privacy report](https://developer.apple.com/documentation/bundleresources/privacy_manifest_files/describing_data_use_in_privacy_manifests#4239187), these privacy manifest files are automatically aggregated into a single report. ### API tracking-data domains Starting with iOS 17.2, Apple will block all declared tracking endpoints in your app until the end-user accepts an [Ad Tracking Transparency (ATT) prompt](https://support.apple.com/en-us/HT212025). Braze provides tracking endpoints to route your tracking data, while still allowing you to route non-tracking first-party data to the original endpoint. ## Declaring Braze tracking data **Tip:** For a full walkthrough, see the [Privacy Tracking Data tutorial](https://braze-inc.github.io/braze-swift-sdk/tutorials/braze/e1-privacy-tracking/). ### Prerequisites The following Braze SDK version is required to implement this feature:

Swift: 9.0.0+

### Step 1: Review your current policies Review your Braze SDK's current data-collection policies with your legal team to determine whether your app collects tracking data [as defined by Apple](#what-is-tracking-data). If you're not collecting any tracking data, you don't need to customize your privacy manifest for the Braze SDK at this time. For more information about the Braze SDK's data-collection policies, see [SDK data collection](https://www.braze.com/docs/pt-br/pt-br/user_guide/data/user_data_collection/sdk_data_collection/). **Important:** If any of your non-Braze SDKs collect tracking data, you'll need to review those policies separately. ### Step 2: Create a privacy manifest First, check if you already have a privacy manifest by searching for a `PrivacyInfo.xcprivacy` file in your Xcode project. If you already have this file, you can continue to the next step. Otherwise, see [Apple: Create a privacy manifest](sdk-tracking.iad-01.braze.com). ### Step 3: Add your endpoint to the privacy manifest In your Xcode project, open your app's `PrivacyInfo.xcprivacy` file, then right-click the table and check **Raw Keys and Values**. ![An Xcode project with the context menu open and "Raw Keys and Values" highlighted.](https://www.braze.com/docs/pt-br/pt-br/assets/img/apple/privacy_manifest/check_raw_keys_and_values.png?670eead9e29da0d52e7ae1a6d6205194) Under **App Privacy Configuration**, choose **NSPrivacyTracking** and set its value to **YES**. ![The 'PrivacyInfo.xcprivacy' file open with "NSPrivacyTracking" set to "YES".](https://www.braze.com/docs/pt-br/pt-br/assets/img/apple/privacy_manifest/add_nsprivacytracking.png?02325a36076d8716d2d1e340f7a8ecd7) Under **App Privacy Configuration**, choose **NSPrivacyTrackingDomains**. In the domains array, add a new element and set its value to the endpoint you [previously added to your `AppDelegate`](https://www.braze.com/docs/pt-br/pt-br/developer_guide/platform_integration_guides/swift/initial_sdk_setup/completing_integration/#update-your-app-delegate) prefixed with `sdk-tracking`. ![The 'PrivacyInfo.xcprivacy' file open with a Braze tracking endpoint listed under "NSPrivacyTrackingDomains".](https://www.braze.com/docs/pt-br/pt-br/assets/img/apple/privacy_manifest/add_nsprivacytrackingdomains.png?eb07fc3447c9380e0a20b912f9b22630) ### Step 4: Declare your tracking data Next, open `AppDelegate.swift` then list each [tracking property](https://braze-inc.github.io/braze-swift-sdk/documentation/brazekit/braze/configuration-swift.class/trackingproperty/) you want to declare by creating a static or dynamic tracking list. Keep in mind, Apple will block these properties until the end-user accepts their ATT prompt, so only list the properties you and your legal team consider tracking. For example: In the following example, `dateOfBirth`, `customEvent`, and `customAttribute` are declared as tracking data within a static list. ```swift import UIKit import BrazeKit @main class AppDelegate: UIResponder, UIApplicationDelegate { static var braze: Braze? = nil func application( _ application: UIApplication, didFinishLaunchingWithOptions launchOptions: [UIApplication.LaunchOptionsKey: Any]? ) -> Bool { let configuration = Braze.Configuration(apiKey: brazeApiKey, endpoint: brazeEndpoint) // Declare which types of data you wish to collect for user tracking. configuration.api.trackingPropertyAllowList = [ .dateOfBirth, .customEvent(["event-1"]), .customAttribute(["attribute-1", "attribute-2"]) ] let braze = Braze(configuration: configuration) AppDelegate.braze = braze return true } } ``` In the following example, the tracking list is automatically updated after the end-user accepts the ATT prompt. ```swift func applicationDidBecomeActive(_ application: UIApplication) { // Request and check your user's tracking authorization status. ATTrackingManager.requestTrackingAuthorization { status in // Let Braze know whether user data is allowed to be collected for tracking. let enableAdTracking = status == .authorized AppDelegate.braze?.set(adTrackingEnabled: enableAdTracking) // Add the `.firstName` and `.lastName` properties, while removing the `.everything` configuration. AppDelegate.braze.updateTrackingAllowList( adding: [.firstName, .lastName], removing: [.everything] ) } } ``` ### Step 5: Prevent infinite retry loops To prevent the SDK from entering an infinite retry loop, use the `set(adTrackingEnabled: enableAdTracking)` method to handle ATT permissions. The `adTrackingEnabled` property in your method should be handled similar to the following: ```swift func applicationDidBecomeActive(_ application: UIApplication) { // Request and check your user's tracking authorization status. ATTrackingManager.requestTrackingAuthorization { status in // Let Braze know whether user data is allowed to be collected for tracking. let enableAdTracking = status == .authorized AppDelegate.braze?.set(adTrackingEnabled: enableAdTracking) } } ``` ## Disabling data tracking To disable data-tracking activity on the Swift SDK, set the [`enabled`](https://braze-inc.github.io/braze-swift-sdk/documentation/brazekit/braze/enabled) property to `false` on your Braze instance. When `enabled` is set to `false`, the Braze SDK ignores any calls to the public API. The SDK also cancels all in-flight actions, such as network requests, event processing, etc. ## Wiping previously-stored data You can use the [`wipeData()`](https://braze-inc.github.io/braze-swift-sdk/documentation/brazekit/braze/wipedata()) method to fully clear locally-stored SDK data on a user's device. For Braze Swift versions 7.0.0 and later, the SDK and the `wipeData()` method randomly generates a UUID for their device ID. However, if your `useUUIDAsDeviceId` is set to `false` _or_ you're using Swift SDK version 5.7.0 or earlier, you'll also need to make a post request to [`/users/delete`](https://www.braze.com/docs/pt-br/pt-br/api/endpoints/user_data/post_user_delete/) since your Identifier for Vendors (IDFV) will automatically be used as that user's device ID. If you use manual push integration, and your app calls `wipeData()` and later re-enables the SDK in the same app run, call `registerForRemoteNotifications()` again so Braze can receive a refreshed device token. For more information, see [setting up push notifications](https://www.braze.com/docs/pt-br/pt-br/developer_guide/push_notifications/?sdktab=swift). ## Resuming data tracking To resume data collection, set [`enabled`](https://braze-inc.github.io/braze-swift-sdk/documentation/brazekit/braze/enabled/) to `true`. Keep in mind, this will not restore any previously wiped data. ## IDFV collection In previous versions of the Braze iOS SDK, the IDFV (Identifier for Vendor) field was automatically collected as the user's device ID. Beginning in Swift SDK `v5.7.0`, the IDFV field was optionally disabled, and instead, Braze would set a random UUID as the device ID. Starting in Swift SDK `v7.0.0`, the IDFV field will not be collected by default, and a UUID will be set as the device ID instead. The `useUUIDAsDeviceId` feature configures the [Swift SDK](https://github.com/braze-inc/braze-swift-sdk) to set the device ID as a UUID. Traditionally, the iOS SDK would assign the device ID equal to the Apple-generated IDFV value. With this feature enabled by default on your iOS app, all new users created via the SDK would be assigned a device ID equal to a UUID. If you still want to collect IDFV separately, you can use [`set(identifierforvendor:)`](https://braze-inc.github.io/braze-swift-sdk/documentation/brazekit/braze/set(identifierforvendor:)). ### Considerations #### SDK Version In Swift SDK `v7.0.0+`, when `useUUIDAsDeviceId` is enabled (default), all new users created will be assigned a random device ID. All previously existing users will maintain their same device ID value, which may have been IDFV. When this feature is not enabled, devices will continue to be assigned IDFV upon creation. #### Downstream **Technology partners**: When this feature is enabled, any technology partners that derive the IDFV value from the Braze device ID will no longer have access to this data. If the IDFV value derived from the device is needed for your partner integration, we recommend that you set this feature to `false`. **Currents**: `useUUIDAsDeviceId` set to true means the device ID sent in Currents will no longer equal the IDFV value. ### Frequently asked questions #### Will this change impact my existing users in Braze? No. When enabled, this feature will not overwrite any user data in Braze. New UUID device IDs will only be created for new devices or when `wipedata()` is called. #### Can I turn this feature off after turning it on? Yes, this feature can be toggled on and off at your discretion. Previously stored device IDs will never be overwritten. #### Can I still capture the IDFV value via Braze elsewhere? Yes, you can still optionally collect the IDFV via the Swift SDK (collection is disabled by default). ## Prerequisites Before you can use this feature, you'll need to [integrate the React Native Braze SDK](https://www.braze.com/docs/pt-br/pt-br/developer_guide/sdk_integration/?sdktab=react%20native). ## Disabling data tracking To disable data collection, use the `disableSDK` method. After calling this method, the Braze SDK stops sending data to Braze servers. ```javascript Braze.disableSDK(); ``` ## Resuming data tracking To resume data collection after disabling it, use the `enableSDK` method. ```javascript Braze.enableSDK(); ``` ## Wiping data To delete all locally stored Braze SDK data on the device, use the `wipeData` method. After calling this method, the SDK is disabled and must be re-enabled with `enableSDK`. ```javascript Braze.wipeData(); ``` ## Flushing data To request an immediate flush of any pending data to Braze servers, use `requestImmediateDataFlush`. ```javascript Braze.requestImmediateDataFlush(); ``` ## Setting ad-tracking enabled To inform Braze whether ad-tracking is enabled for this device, use the `setAdTrackingEnabled` method. The SDK does not automatically collect this data. ```javascript Braze.setAdTrackingEnabled(true, "GOOGLE_ADVERTISING_ID"); ``` The second parameter is the Google Advertising ID and is only used on Android. ## Updating the tracking property allow list (iOS only) To update the list of data types declared for tracking, use `updateTrackingPropertyAllowList`. This is a no-op on Android. ```javascript Braze.updateTrackingPropertyAllowList({ adding: [Braze.TrackingProperty.EMAIL, Braze.TrackingProperty.FIRST_NAME], removing: [], addingCustomEvents: ["my_custom_event"], removingCustomEvents: [], addingCustomAttributes: ["my_custom_attribute"], removingCustomAttributes: [] }); ``` For more information, refer to [Privacy Manifest](https://www.braze.com/docs/pt-br/pt-br/developer_guide/platform_integration_guides/swift/privacy_manifest/). ## Prerequisites Before you can use this feature, you'll need to [integrate the Roku Braze SDK](https://www.braze.com/docs/pt-br/pt-br/developer_guide/sdk_integration/?sdktab=roku). ## Wiping previously-stored data The Roku SDK doesn't include a `wipeData` method. To produce a clean-slate state functionally equivalent to `wipeData()` on other Braze SDKs, clear the four Braze registry sections, then re-initialize the SDK. The Braze Roku SDK persists data across the following registry sections: | Section | Contents | |---------|----------| | `braze.section.device_id` | The device UUID used to identify this device in Braze. | | `braze.section.user_id` | The external user ID, if one has been set. | | `braze.section.session` | The active session UUID, start time, and end time. | | `braze.section.config` | Cached SDK configuration and feature flag data. | {: .reset-td-br-1 .reset-td-br-2 aria-label="Wiping previously-stored data" } ### Step 1: Clear the registry sections Use [`roRegistry.Delete()`](https://developer.roku.com/docs/references/brightscript/components/roregistry.md) to delete each Braze section, then call `Flush()` to persist the changes: ```brightscript sub WipeBrazeData() registry = CreateObject("roRegistry") registry.Delete("braze.section.device_id") registry.Delete("braze.section.user_id") registry.Delete("braze.section.session") registry.Delete("braze.section.config") registry.Flush() end sub ``` ### Step 2: Re-initialize the Braze SDK When you [initialize the Braze SDK](https://www.braze.com/docs/pt-br/pt-br/developer_guide/sdk_integration/?sdktab=roku) again, the SDK handles the missing registry data gracefully: - The device ID section is empty, so the SDK generates a new UUID and treats the device as anonymous. - The user ID section is empty, so the SDK defaults to an anonymous user (an empty string `""`). - The session section is empty, so the SDK starts a new session. - The config section is empty, so the SDK re-fetches the configuration from the server. **Note:** The Roku SDK doesn't generate any server-side delete request when you clear the registry. If you also need to remove the user from Braze, send a request to [`/users/delete`](https://www.braze.com/docs/pt-br/pt-br/api/endpoints/user_data/post_user_delete/) using the user's `external_id` or `braze_id`. # Sobre o servidor MCP Braze Source: /docs/pt-br/developer_guide/mcp_server/index.md # The Braze MCP server > Learn about the Braze MCP server, a secure connection that lets AI tools like Claude and Cursor access non-PII Braze data to answer questions, analyze trends, and provide insights. **Important:** The locally hosted Braze MCP server (beta) is sunsetting this summer. It will continue to work, but we're no longer adding endpoints or supporting the beta. A remote, Braze-hosted MCP server is coming to Early Access this summer. **Important:** ## Sunsetting the locally hosted Braze MCP server This summer, Braze is launching a remote, Braze-hosted MCP server in Early Access. It replaces the locally hosted beta server (`braze-mcp-server` on [PyPI](https://pypi.org/project/braze-mcp-server/) and the Claude Desktop extension directory). **What this means for you:** - The locally hosted server will continue to work, but it is no longer supported. We won't be adding new endpoints or fixing issues in the beta. - When the remote server is available in Early Access, you'll need to switch to it. The remote server requires no local installation, uses OAuth instead of static API keys, and works with MCP clients like Claude, Copilot, Gemini CLI, Codex, and Cursor. - Watch this page for Early Access availability, or contact your Braze account team to express interest. ## What is Model Context Protocol (MCP)? Model Context Protocol, or MCP, is a standard that lets AI agents connect to and work with data from another platform. It has two main parts: - **MCP client:** The application where the AI agent runs, such as Cursor or Claude. - **MCP server:** A service provided by another platform, like Braze, that defines which tools the AI can use and what data it can access. ## About the Braze MCP server After [setting up the Braze MCP server], you can connect AI tools like agents, assistants, and chatbots directly to Braze, allowing them to read aggregated data such as Canvas and Campaign analytics, custom attributes, segments, and more. The Braze MCP server is great for: - Building AI-powered tools that need Braze context. - CRM engineers creating multi-step agent workflows. - Technical marketers experimenting with natural language queries. The Braze MCP server includes both read-only and write endpoints. They do not return data from Braze user profiles. You choose which endpoints to assign to your Braze API key, and that choice controls what an agent can read, create, or update. For the full list of available endpoints and their required permissions, see [Available API functions]. **Warning:** Only assign the API key permissions you want your agent to have. If you don't want your agent to make changes in Braze, leave any write permissions off when you create your API key. Agents may try to write data through any write permission you grant. ## Usage example You can interact with Braze through natural language using tools like Claude or Cursor. For other examples and best practices, see [Using the Braze MCP server]. **Example prompt:** `What are my available Braze functions?` **Example response:** Used `list_functions` and returned the available Braze MCP function categories. **Example prompt:** `What are my available Braze functions?` **Example response:** Queried `list_functions` and listed functions such as `get_canvas_list`. ## Frequently Asked Questions (FAQ) {#faq} ### Which MCP clients are supported? Only [Claude](https://claude.ai/) and [Cursor](https://cursor.com/) are officially supported. You must have an account for one of these clients to use the Braze MCP server. ### What Braze data can my MCP client access? MCP clients can access endpoints that don't return PII. You control which endpoints an agent can use through the permissions you assign to your API key. ### Can my MCP client change Braze data? Yes. The server exposes a focused set of write endpoints that let agents create or update content in your workspace, such as media library assets, email templates, and content blocks. Each write endpoint requires its own API key permission. If you don't want your agent to make a given change in Braze, leave that permission off when you create your API key. For the full list of write functions and their required permissions, see [Available API functions]. ### Can I use a third-party MCP server for Braze? Using a third-party MCP server for Braze data is not recommended. Only use the official Braze MCP server hosted on [PyPi](https://pypi.org/project/braze-mcp-server/). ### Why doesn't the Braze MCP server offer PII access? To protect user data while supporting valuable use cases, the server is limited to endpoints that don't typically return PII. This reduces risk for your workspace and the people in it. ### Can I reuse my API keys? No. You'll need to create a new API key for your MCP client. Remember to only give your AI tools access to what you’re comfortable with, and avoid elevated permissions. ### Is the Braze MCP server hosted locally or remotely? The currently available Braze MCP server is hosted locally. A remote, Braze-hosted MCP server is coming to Early Access this summer and will replace the locally hosted beta server. ### Why is Cursor only listing functions? Check if you're in ask mode or agent mode. To use the MCP server, you need to be in agent mode. ### What do I do when the agent returns an answer that looks incorrect? When working with tools like Cursor, you may want to try changing the model used. For example, if you have it set to auto, try changing it to a specific model and experiment to find which model performs best for your use case. You can also try starting a new chat and retrying the prompt. If issues persist, you can email us at [mcp-product@braze.com](mailto:mcp-product@braze.com) to let us know. If possible, include a video and expand the call functions so we can see what calls the agent attempted. ## Disclaimer The [Model Context Protocol (MCP)](https://modelcontextprotocol.io/docs/getting-started/intro) is a newly introduced open-source protocol that may be susceptible to security issues or vulnerabilities at this time. Braze MCP Server setup code and instructions are provided by Braze “as is” and without any warranties, and customers use it at their own risk. Braze shall not be responsible for any consequences arising from improper setup, misuse of the MCP, or any potential security issues that may arise. Braze strongly encourages customers to review their configurations carefully and to follow the outlined guidelines to reduce risks associated with the integrity and security of their Braze environment. For assistance or clarification, please contact [Braze Support](https://www.braze.com/docs/pt-br/pt-br/user_guide/administrative/access_braze/support). # Configure o servidor Braze MCP Source: /docs/pt-br/developer_guide/mcp_server/setup/index.md # Setting up the Braze MCP server > Learn how to set up the Braze MCP server, so you can interact with your Braze data through natural language using tools like Claude and Cursor. For more general information, see [Braze MCP server]. **Important:** The locally hosted Braze MCP server (beta) is sunsetting this summer. It will continue to work, but we're no longer adding endpoints or supporting the beta. A remote, Braze-hosted MCP server is coming to Early Access this summer. ## Prerequisites Before you start, you'll need the following: | Prerequisite | Description | |--------------|-------------| | Braze API Key | A Braze API key with the required permissions. You'll create a new key when you [set up your Braze MCP server](#create-api-key). | | MCP client | [Claude](https://claude.ai/), [Cursor](https://cursor.com/), and [Google Gemini CLI](https://docs.cloud.google.com/gemini/docs/codeassist/gemini-cli) are officially supported. You must have an account for one of these clients to use the Braze MCP server. | | Terminal | A terminal app so you can run commands and install tooling. Use your preferred terminal app or the one that's pre-installed on your computer. | {: .reset-td-br-1 .reset-td-br-2 aria-label="Prerequisites" } ## Setting up the Braze MCP server ### Step 1: Install `uv` First, install `uv`—a [command-line tool by Astral](https://docs.astral.sh/uv/getting-started/installation/) for dependency management and Python package handling. Open your terminal application, paste the following command, then press Enter. ```bash curl -LsSf https://astral.sh/uv/install.sh | sh ``` The output is similar to the following: ```bash $ curl -LsSf https://astral.sh/uv/install.sh | sh downloading uv 0.8.9 aarch64-apple-darwin no checksums to verify installing to /Users/Isaiah.Robinson/.local/bin uv uvx everything's installed! ``` Open Windows PowerShell, paste the following command, then press Enter. ```powershell irm https://astral.sh/uv/install.ps1 | iex ``` The output is similar to the following: ```powershell PS C:\Users\YourUser> irm https://astral.sh/uv/install.ps1 | iex Downloading uv 0.8.9 (x86_64-pc-windows-msvc) no checksums to verify installing to C:\Users\YourUser\.local\bin uv.exe uvx.exe everything's installed! ``` ### Step 2: Create an API key {#create-api-key} The Braze MCP server includes both read-only and write endpoints. They don't return data from Braze user profiles. Write endpoints let agents create or update content in your workspace. To create your API key: 1. Go to **Settings** > **APIs and Identifiers** > **API Keys**. 2. Create a new key. 3. Assign some or all of the following permissions to your key. **Important:** Only assign the permissions you want your agent to use. To prevent your agent from making changes in Braze, leave any write permissions off when you create your API key. **List of supported permissions** #### Campaigns | Endpoint | Required permission | |----------|---------------------| | [`/campaigns/data_series`](https://www.braze.com/docs/pt-br/pt-br/api/endpoints/export/campaigns/get_campaign_analytics) | `campaigns.data_series` | | [`/campaigns/details`](https://www.braze.com/docs/pt-br/pt-br/api/endpoints/export/campaigns/get_campaign_details) | `campaigns.details` | | [`/campaigns/list`](https://www.braze.com/docs/pt-br/pt-br/api/endpoints/export/campaigns/get_campaigns) | `campaigns.list` | | [`/sends/data_series`](https://www.braze.com/docs/pt-br/pt-br/api/endpoints/export/campaigns/get_send_analytics) | `sends.data_series` | {: .reset-td-br-1 .reset-td-br-2 aria-label="Campaigns" } #### Canvas | Endpoint | Required permission | |----------|---------------------| | [`/canvas/data_series`](https://www.braze.com/docs/pt-br/pt-br/api/endpoints/export/canvas/get_canvas_analytics) | `canvas.data_series` | | [`/canvas/data_summary`](https://www.braze.com/docs/pt-br/pt-br/api/endpoints/export/canvas/get_canvas_analytics_summary) | `canvas.data_summary` | | [`/canvas/details`](https://www.braze.com/docs/pt-br/pt-br/api/endpoints/export/canvas/get_canvas_details) | `canvas.details` | | [`/canvas/list`](https://www.braze.com/docs/pt-br/pt-br/api/endpoints/export/canvas/get_canvases) | `canvas.list` | {: .reset-td-br-1 .reset-td-br-2 aria-label="Canvas" } #### Catalogs | Endpoint | Required permission | |----------|---------------------| | [`/catalogs`](https://www.braze.com/docs/pt-br/pt-br/api/endpoints/catalogs/catalog_management/synchronous/get_list_catalogs) | `catalogs.get` | | [`/catalogs/{catalog_name}/items`](https://www.braze.com/docs/pt-br/pt-br/api/endpoints/catalogs/catalog_items/synchronous/get_catalog_items_details_bulk) | `catalogs.get_items` | | [`/catalogs/{catalog_name}/items/{item_id}`](https://www.braze.com/docs/pt-br/pt-br/api/endpoints/catalogs/catalog_items/synchronous/get_catalog_item_details) | `catalogs.get_item` | {: .reset-td-br-1 .reset-td-br-2 aria-label="Catalogs" } #### Cloud Data Ingestion | Endpoint | Required permission | |----------|---------------------| | [`/cdi/integrations`](https://www.braze.com/docs/pt-br/pt-br/api/endpoints/cdi/get_integration_list) | `cdi.integration_list` | | [`/cdi/integrations/{integration_id}/job_sync_status`](https://www.braze.com/docs/pt-br/pt-br/api/endpoints/cdi/get_job_sync_status) | `cdi.integration_job_status` | {: .reset-td-br-1 .reset-td-br-2 aria-label="Cloud Data Ingestion" } #### Content Blocks The `content_blocks.create` and `content_blocks.update` permissions are write permissions. Add them only if you want your agent to create or update content blocks in your workspace. | Endpoint | Required permission | |----------|---------------------| | [`/content_blocks/list`](https://www.braze.com/docs/pt-br/pt-br/api/endpoints/templates/content_blocks_templates/get_list_email_content_blocks) | `content_blocks.list` | | [`/content_blocks/info`](https://www.braze.com/docs/pt-br/pt-br/api/endpoints/templates/content_blocks_templates/get_see_email_content_blocks_information) | `content_blocks.info` | | [`/content_blocks/create`](https://www.braze.com/docs/pt-br/pt-br/api/endpoints/templates/content_blocks_templates/post_create_email_content_block) | `content_blocks.create` | | [`/content_blocks/update`](https://www.braze.com/docs/pt-br/pt-br/api/endpoints/templates/content_blocks_templates/post_update_content_block) | `content_blocks.update` | {: .reset-td-br-1 .reset-td-br-2 aria-label="Content Blocks" } #### Custom Attributes | Endpoint | Required permission | |----------|---------------------| | [`/custom_attributes`](https://www.braze.com/docs/pt-br/pt-br/api/endpoints/export/custom_attributes/get_custom_attributes) | `custom_attributes.get` | {: .reset-td-br-1 .reset-td-br-2 aria-label="Custom Attributes" } #### Events | Endpoint | Required permission | |----------|---------------------| | [`/events/list`](https://www.braze.com/docs/pt-br/pt-br/api/endpoints/export/custom_events/get_custom_events) | `events.list` | | [`/events/data_series`](https://www.braze.com/docs/pt-br/pt-br/api/endpoints/export/custom_events/get_custom_events_analytics) | `events.data_series` | | [`/events`](https://www.braze.com/docs/pt-br/pt-br/api/endpoints/export/custom_events/get_custom_events_data) | `events.get` | {: .reset-td-br-1 .reset-td-br-2 aria-label="Events" } #### KPIs | Endpoint | Required permission | |----------|---------------------| | [`/kpi/new_users/data_series`](https://www.braze.com/docs/pt-br/pt-br/api/endpoints/export/kpi/get_kpi_daily_new_users_date) | `kpi.new_users.data_series` | | [`/kpi/dau/data_series`](https://www.braze.com/docs/pt-br/pt-br/api/endpoints/export/kpi/get_kpi_dau_date) | `kpi.dau.data_series` | | [`/kpi/mau/data_series`](https://www.braze.com/docs/pt-br/pt-br/api/endpoints/export/kpi/get_kpi_mau_30_days) | `kpi.mau.data_series` | | [`/kpi/uninstalls/data_series`](https://www.braze.com/docs/pt-br/pt-br/api/endpoints/export/kpi/get_kpi_uninstalls_date) | `kpi.uninstalls.data_series` | {: .reset-td-br-1 .reset-td-br-2 aria-label="KPIs" } #### Media Library The `media_library.create` permission is a write permission. Add it only if you want your agent to upload assets to your media library. | Endpoint | Required permission | |----------|---------------------| | [`/media_library/create`](https://www.braze.com/docs/pt-br/pt-br/api/endpoints/media_library/manage_assets/create) | `media_library.create` | {: .reset-td-br-1 .reset-td-br-2 aria-label="Media Library" } #### Messages | Endpoint | Required permission | |----------|---------------------| | [`/messages/scheduled_broadcasts`](https://www.braze.com/docs/pt-br/pt-br/api/endpoints/messaging/schedule_messages/get_messages_scheduled) | `messages.schedule_broadcasts` | {: .reset-td-br-1 .reset-td-br-2 aria-label="Messages" } #### Preference Center | Endpoint | Required permission | |----------|---------------------| | [`/preference_center/v1/list`](https://www.braze.com/docs/pt-br/pt-br/api/endpoints/preference_center/get_list_preference_center) | `preference_center.list` | | [`/preference_center/v1/{preferenceCenterExternalID}`](https://www.braze.com/docs/pt-br/pt-br/api/endpoints/preference_center/get_view_details_preference_center) | `preference_center.get` | {: .reset-td-br-1 .reset-td-br-2 aria-label="Preference Center" } #### Purchases | Endpoint | Required permission | |----------|---------------------| | [`/purchases/product_list`](https://www.braze.com/docs/pt-br/pt-br/api/endpoints/export/purchases/get_list_product_id) | `purchases.product_list` | | [`/purchases/revenue_series`](https://www.braze.com/docs/pt-br/pt-br/api/endpoints/export/purchases/get_revenue_series) | `purchases.revenue_series` | | [`/purchases/quantity_series`](https://www.braze.com/docs/pt-br/pt-br/api/endpoints/export/purchases/get_number_of_purchases) | `purchases.quantity_series` | {: .reset-td-br-1 .reset-td-br-2 aria-label="Purchases" } #### Segments | Endpoint | Required permission | |----------|---------------------| | [`/segments/list`](https://www.braze.com/docs/pt-br/pt-br/api/endpoints/export/segments/get_segment) | `segments.list` | | [`/segments/data_series`](https://www.braze.com/docs/pt-br/pt-br/api/endpoints/export/segments/get_segment_analytics) | `segments.data_series` | | [`/segments/details`](https://www.braze.com/docs/pt-br/pt-br/api/endpoints/export/segments/get_segment_details) | `segments.details` | {: .reset-td-br-1 .reset-td-br-2 aria-label="Segments" } #### Sends | Endpoint | Required permission | |----------|---------------------| | [`/sends/data_series`](https://www.braze.com/docs/pt-br/pt-br/api/endpoints/export/campaigns/get_send_analytics) | `sends.data_series` | {: .reset-td-br-1 .reset-td-br-2 .reset-td-br-3 aria-label="Sends" } #### Sessions | Endpoint | Required permission | |----------|---------------------| | [`/sessions/data_series`](https://www.braze.com/docs/pt-br/pt-br/api/endpoints/export/sessions/get_sessions_analytics) | `sessions.data_series` | {: .reset-td-br-1 .reset-td-br-2 aria-label="Sessions" } #### SDK Authentication Keys | Endpoint | Required permission | |----------|---------------------| | [`/app_group/sdk_authentication/keys`](https://www.braze.com/docs/pt-br/pt-br/api/endpoints/sdk_authentication/get_sdk_authentication_keys) | `sdk_authentication.keys` | {: .reset-td-br-1 .reset-td-br-2 aria-label="SDK Authentication Keys" } #### Subscription | Endpoint | Required permission | |----------|---------------------| | [`/subscription/status/get`](https://www.braze.com/docs/pt-br/pt-br/api/endpoints/subscription_groups/get_list_user_subscription_group_status) | `subscription.status.get` | | [`/subscription/user/status`](https://www.braze.com/docs/pt-br/pt-br/api/endpoints/subscription_groups/get_list_user_subscription_groups) | `subscription.groups.get` | {: .reset-td-br-1 .reset-td-br-2 aria-label="Subscription" } #### Templates The `templates.email.create` and `templates.email.update` permissions are write permissions. Add them only if you want your agent to create or update email templates in your workspace. | Endpoint | Required permission | |----------|---------------------| | [`/templates/email/list`](https://www.braze.com/docs/pt-br/pt-br/api/endpoints/templates/email_templates/get_list_email_templates) | `templates.email.list` | | [`/templates/email/info`](https://www.braze.com/docs/pt-br/pt-br/api/endpoints/templates/email_templates/get_see_email_template_information) | `templates.email.info` | | [`/templates/email/create`](https://www.braze.com/docs/pt-br/pt-br/api/endpoints/templates/email_templates/post_create_email_template) | `templates.email.create` | | [`/templates/email/update`](https://www.braze.com/docs/pt-br/pt-br/api/endpoints/templates/email_templates/post_update_email_template) | `templates.email.update` | {: .reset-td-br-1 .reset-td-br-2 aria-label="Templates" } **Warning:** Don't reuse an existing API key. Create one specifically for your MCP client. Assign only the permissions your agent needs. Agents may try to use any permission you grant, so leave any write permissions off if you don't want your agent to make changes in Braze. ### Step 3: Get your identifier and endpoint When you configure your MCP client, you'll need your API key's identifier and your workspace's REST endpoint. To get these details, go back to the **API Keys** page in the dashboard—keep this page open, so you can reference it during [the next step](#configure-client). ![The 'API Keys' in Braze showing a newly created API key and the user's REST endpoint.](https://www.braze.com/docs/pt-br/pt-br/assets/img/mcp_server/get_indentifer_and_endpoint.png?e439a42a44d6fcaeb410fb209b2c39bd){: style="max-width:85%;"} ### Step 4: Configure your MCP client {#configure-client} Configure your MCP client using the pre-provided configuration file. Set up your MCP server using the [Claude Desktop](https://claude.ai/download) connector directory. 1. In Claude Desktop, go to **Settings** > **Connectors** > **Browse Connectors** > **Desktop Extensions** > **Braze MCP Server** > **Install**. 2. Enter your API key and base URL. 3. Save the configuration and restart Claude Desktop. In [Cursor](https://cursor.com/), go to **Settings** > **Tools and Integrations** > **MCP Tools** > **Add Custom MCP**, then add the following snippet: ```json { "mcpServers": { "braze": { "command": "uvx", "args": ["--native-tls", "braze-mcp-server@latest"], "env": { "BRAZE_API_KEY": "your-braze-api-key", "BRAZE_BASE_URL": "your-braze-endpoint-url" } } } } ``` Replace `key-identifier` and `rest-endpoint` with the corresponding values from the **API Keys** page in Braze. Your configuration should be similar to the following: ```json { "mcpServers": { "braze": { "command": "uvx", "args": ["--native-tls", "braze-mcp-server@latest"], "env": { "BRAZE_API_KEY": "2e8b-3c6c-d12e-bd75-4f0e2a8e5c71", "BRAZE_BASE_URL": "https://torchie.braze.com" } } } } ``` When you're finished, save the configuration and restart Cursor. Gemini CLI reads user settings from `~/.gemini/settings.json`. If this doesn't exist, you can create it by running the following in your terminal: ```powershell mkdir -p ~/.gemini nano ~/.gemini/settings.json ``` Next, replace `yourname` with the exact string before `@BZXXXXXXXX` in your terminal prompt. Then, replace `key-identifier` and `rest-endpoint` with the corresponding values from the **API Keys** page in Braze. Your configuration should be similar to the following: ```json { "mcpServers": { "braze": { "command": "/Users/yourname/.local/bin/uvx", "args": ["--native-tls", "braze-mcp-server@latest"], "env": { "BRAZE_API_KEY": "2e8b-3c6c-d12e-bd75-4f0e2a8e5c71", "BRAZE_BASE_URL": "https://torchie.braze.com" } } } } ``` When you're finished, save the configuration and restart Gemini CLI. Then, in Gemini, run the following commands to verify that the Braze MCP server is listed and that the tools and schema are available for use: ```powershell gemini /mcp /mcp desc /mcp schema ``` You should see the `braze` server listed with the tools and schema available for use. ### Step 5: Send a test prompt After you set up the Braze MCP server, try sending a test prompt to your MCP client. For other examples and best practices, see [Using the Braze MCP server]. **Example prompt:** `What are my available Braze functions?` **Example response:** Used `list_functions` and returned the available Braze MCP function categories. **Example prompt:** `What are my available Braze functions?` **Example response:** Queried `list_functions` and listed functions such as `get_canvas_list`. **Example prompt:** `What are my available Braze functions?` **Example response:** Queried `list_functions` in Gemini CLI and returned available Braze MCP function categories and sample functions. ## Troubleshooting ### Terminal errors #### `uvx` command not found If you receive an error that `uvx` command not found, reinstall `uv` and restart your terminal. ```bash curl -LsSf https://astral.sh/uv/install.sh | sh ``` #### `spawn uvx ENOENT` error If you receive a `spawn uvx ENOENT` errors, you may need to update the filepath in your client's config file. First, open your terminal and run the following command: ```bash which uvx ``` The command should return a message similar to the following: ```bash /Users/alex-lee/.local/bin/uvx ``` Copy the message to your clipboard and open [your client's config file](#configure-client). Replace `"command": "uvx"` with the path you copied, then restart your client. For example: ```json "command": "/Users/alex-lee/.local/bin/uvx" ``` #### Package installation fails If your package installation fails, try installing a specific Python version instead. ```bash uvx --python 3.12 braze-mcp-server@latest ``` ### Client configuration #### "This extension is not compatible with your device" If you see this error when installing the Braze MCP server extension, it may indicate one of the following: - **Your device doesn't meet the requirements**: Some MCP server extensions require specific operating system versions or hardware. - **Missing development tools (macOS only)**: On macOS, the extension installation requires command line developer tools to run Python commands. If these tools aren't installed, the installation will fail with this error. To install command line developer tools on macOS, run the following in your terminal: ```bash xcode-select --install ``` After installation completes, restart your MCP client and try installing the extension again. #### MCP client can't find the Braze server 1. Verify your MCP client configuration syntax is correct. 2. Restart your MCP client after configuration changes. 3. Check that `uvx` is in your system `PATH`. #### Authentication errors 1. Verify your `BRAZE_API_KEY` is correct and active. 2. Ensure your `BRAZE_BASE_URL` matches your Braze instance. 3. Check that your API key has the [correct permissions](#create-api-key). #### Connection timeouts or network errors 1. Verify your `BRAZE_BASE_URL` is correct for your instance. 2. Check your network connection and firewall settings. 3. Ensure you're using HTTPS in your base URL. ## Disclaimer The [Model Context Protocol (MCP)](https://modelcontextprotocol.io/docs/getting-started/intro) is a newly introduced open-source protocol that may be susceptible to security issues or vulnerabilities at this time. Braze MCP Server setup code and instructions are provided by Braze “as is” and without any warranties, and customers use it at their own risk. Braze shall not be responsible for any consequences arising from improper setup, misuse of the MCP, or any potential security issues that may arise. Braze strongly encourages customers to review their configurations carefully and to follow the outlined guidelines to reduce risks associated with the integrity and security of their Braze environment. For assistance or clarification, please contact [Braze Support](https://www.braze.com/docs/pt-br/pt-br/user_guide/administrative/access_braze/support). # Use o servidor MCP do Braze Source: /docs/pt-br/developer_guide/mcp_server/usage/index.md # Using the Braze MCP server > Learn how to interact with your Braze data through natural language using tools like Claude and Cursor. For more general information, see [Braze MCP server]. **Important:** The locally hosted Braze MCP server (beta) is sunsetting this summer. It will continue to work, but we're no longer adding endpoints or supporting the beta. A remote, Braze-hosted MCP server is coming to Early Access this summer. ## Prerequisites Before you can use this feature, you'll need to [set up the Braze MCP server]. ## Best practices When using the Braze MCP server through natural-language tools like Claude and Cursor, keep these tips in mind to get the best results: - LLMs can make mistakes, so always be sure to double-check their answers. - For data analysis, be clear about the time range you need. Shorter ranges often give more accurate results. - Use exact [Braze terminology](https://www.braze.com/resources/articles/glossary) so your LLM calls the right function. - If results seem incomplete, prompt your LLM to continue or dig deeper. - Try creative prompts! Depending on your MCP client, you may be able to export a CSV or other useful files. ## Usage examples After [setting up the Braze MCP server], you can interact with Braze through natural language using tools like Claude or Cursor. Here's some examples to get you started: ### What are my available Braze functions? **Example prompt** `What are my available Braze functions?` **Example response** I checked the Braze MCP server with `list_functions` and found 38 available API functions. Here are a few examples by category: - **Campaign analytics and management** - `get_campaign_dataseries` - `get_campaign_details` - `get_campaign_list` - **Canvas analytics and management** - `get_canvas_data_series` - `get_canvas_data_summary` - `get_canvas_list` - `get_canvas_details` - **Templates** - `create_email_template` - **Content blocks** - `create_content_block` - `get_content_blocks` - `get_content_block_info` - `update_content_block` **Example prompt** `What are my available Braze functions?` **Example response** I'll check your available functions using the Braze MCP server. - Called `list_functions` Based on that result, you have 38 Braze API functions organized into categories such as: - Campaign analytics and management - Canvas analytics and management - Templates - Content blocks Example functions include: - `get_campaign_list` - `get_canvas_list` - `get_canvas_details` - `create_email_template` - `update_content_block` For more information on the `list_functions` function, see [Available API functions]. ### Get details about a Canvas ID **Example prompt** `Get details about canvas ID YOUR-TEST-CANVAS-ID-123` **Example response** I retrieved details for `YOUR-TEST-CANVAS-ID-123` using `get_canvas_details`. - **Canvas name:** `YOUR-TEST-CANVAS-NAME` - **ID:** `YOUR-TEST-CANVAS-ID-123` - **Status:** Draft (not enabled) - **Created at:** Jan 15, 2026 10:30 AM UTC - **Last updated:** Jan 16, 2026 02:45 PM UTC - **Schedule type:** Time-based - **Primary channel:** Email Email message details: - **Subject:** `YOUR-TEST-SUBJECT-LINE` - **From:** `YOUR-TEST-SENDER@example.com` - **Message ID:** `YOUR-TEST-MESSAGE-ID-123` **Example prompt** `Get details about canvas ID YOUR-TEST-CANVAS-ID-123` **Example response** I pulled this Canvas using `get_canvas_details`: - **Canvas ID:** `YOUR-TEST-CANVAS-ID-123` - **Canvas name:** `YOUR-TEST-CANVAS-NAME` - **Status:** Draft - **Channel:** Email - **Message ID:** `YOUR-TEST-MESSAGE-ID-123` Email content summary: 1. Header section with brand image 2. Main headline section 3. Hero section with CTA button 4. Feature section with supporting content For more information on the `get_canvas_details` function, see [Available API functions]. ### Show me my recent Canvases **Example prompt** `Show me my recent Canvases` **Example response** I checked your available tools with `list_functions`, then used `get_canvas_list` to return your most recently edited Canvases. Most recent Canvases: 1. **YOUR-TEST-CANVAS-ALPHA** - ID: `YOUR-TEST-ID-123` - Last edited: Jan 16, 2026 02:45 PM UTC 2. **YOUR-TEST-CANVAS-BETA** - ID: `YOUR-TEST-ID-456` - Last edited: Jan 15, 2026 11:10 AM UTC 3. **YOUR-TEST-CANVAS-GAMMA** - ID: `YOUR-TEST-ID-789` - Last edited: Jan 14, 2026 08:25 PM UTC **Example prompt** `Show me my recent Canvases` **Example response** I'll retrieve your recent Canvas list from the Braze MCP server. - Called `list_functions` - Called `get_canvas_list` Recent Canvases (sorted by most recently edited): - **Canvas name:** `YOUR-TEST-CANVAS-ALPHA` - **Last edited:** Jan 16, 2026 02:45 PM UTC - **Canvas ID:** `YOUR-TEST-ID-123` - **Tags:** `lifecycle`, `email` - **Canvas name:** `YOUR-TEST-CANVAS-BETA` - **Last edited:** Jan 15, 2026 11:10 AM UTC - **Canvas ID:** `YOUR-TEST-ID-456` - **Tags:** `promo` For more information on the `get_canvas_list` function, see [Available API functions]. ### Create an email template **Example prompt** `Create an email template named "YOUR-TEST-TEMPLATE-NAME" for onboarding messages.` **Example response** I created your template with `create_email_template`. - **Template name:** `YOUR-TEST-TEMPLATE-NAME` - **Template ID:** `YOUR-TEST-TEMPLATE-ID-123` - **Subject line:** `YOUR-TEST-SUBJECT-LINE` - **Preheader:** `YOUR-TEST-PREHEADER` - **Created at:** Jan 16, 2026 03:10 PM UTC You can now reference `YOUR-TEST-TEMPLATE-ID-123` when creating or updating campaigns and Canvases. **Example prompt** `Create an email template named "YOUR-TEST-TEMPLATE-NAME" for onboarding messages.` **Example response** I used `create_email_template` and created a new template successfully. - **Template ID:** `YOUR-TEST-TEMPLATE-ID-123` - **Template name:** `YOUR-TEST-TEMPLATE-NAME` - **Subject:** `YOUR-TEST-SUBJECT-LINE` - **Description:** `Onboarding lifecycle template` If you'd like, I can also generate a starter HTML body and plain-text fallback for this template. For more information on the `create_email_template` function, see [Available API functions]. ### Update a content block **Example prompt** `Update content block "YOUR-TEST-CONTENT-BLOCK-ID-123" with new body copy for our spring promotion.` **Example response** I updated your content block using `update_content_block`. - **Content block ID:** `YOUR-TEST-CONTENT-BLOCK-ID-123` - **Name:** `YOUR-TEST-CONTENT-BLOCK-NAME` - **Status:** Updated - **Updated at:** Jan 16, 2026 03:25 PM UTC Preview: `YOUR-TEST-CONTENT-BLOCK-BODY-V2` **Example prompt** `Update content block "YOUR-TEST-CONTENT-BLOCK-ID-123" with new body copy for our spring promotion.` **Example response** I ran `update_content_block` and confirmed the update completed. - **Content block ID:** `YOUR-TEST-CONTENT-BLOCK-ID-123` - **Previous version:** `v1` - **Current version:** `v2` - **Last updated:** Jan 16, 2026 03:25 PM UTC Updated content preview: `YOUR-TEST-CONTENT-BLOCK-BODY-V2` For more information on the `update_content_block` function, see [Available API functions]. ## Disclaimer The [Model Context Protocol (MCP)](https://modelcontextprotocol.io/docs/getting-started/intro) is a newly introduced open-source protocol that may be susceptible to security issues or vulnerabilities at this time. Braze MCP Server setup code and instructions are provided by Braze “as is” and without any warranties, and customers use it at their own risk. Braze shall not be responsible for any consequences arising from improper setup, misuse of the MCP, or any potential security issues that may arise. Braze strongly encourages customers to review their configurations carefully and to follow the outlined guidelines to reduce risks associated with the integrity and security of their Braze environment. For assistance or clarification, please contact [Braze Support](https://www.braze.com/docs/pt-br/pt-br/user_guide/administrative/access_braze/support). # Funções de API disponíveis no servidor Braze MCP Source: /docs/pt-br/developer_guide/mcp_server/available_api_functions/index.md # Braze MCP server functions > The Braze MCP server exposes a set of API functions that map to specific Braze REST API endpoints. MCP clients like Claude and Cursor can call these functions to retrieve non-PII data and, with the right permissions, perform non-PII write actions. For more general information, see [Braze MCP server]. **Important:** The locally hosted Braze MCP server (beta) is sunsetting this summer. It will continue to work, but we're no longer adding endpoints or supporting the beta. A remote, Braze-hosted MCP server is coming to Early Access this summer. ## Prerequisites Before you can use this feature, you'll need to [set up the Braze MCP server]. ## Available Braze API functions Your MCP client references the following API functions to interact with the Braze MCP server. ### General functions These functions help your MCP client discover and run the available Braze API functions. | Function | Description | |----------|-------------| | `list_functions` | Lists all available Braze API functions with their descriptions and parameters. | | `call_function` | Calls a specific read-only Braze API function with the provided parameters. | | `call_write_function` | Calls a specific write-capable Braze API function with the provided parameters. | {: .reset-td-br-1 .reset-td-br-2 aria-label="General functions" } ### Campaigns | Function | Endpoint | Description | |----------|----------|-------------| | `get_campaign_list` | [`/campaigns/list`](https://www.braze.com/docs/pt-br/pt-br/api/endpoints/export/campaigns/get_campaigns) | Export a list of campaigns with metadata. | | `get_campaign_details` | [`/campaigns/details`](https://www.braze.com/docs/pt-br/pt-br/api/endpoints/export/campaigns/get_campaign_details) | Get detailed information about specific campaigns. | | `get_campaign_dataseries` | [`/campaigns/data_series`](https://www.braze.com/docs/pt-br/pt-br/api/endpoints/export/campaigns/get_campaign_analytics) | Retrieve time series analytics data for campaigns. | {: .reset-td-br-1 .reset-td-br-2 .reset-td-br-3 aria-label="Campaigns" } ### Canvases | Function | Endpoint | Description | |----------|----------|-------------| | `get_canvas_list` | [`/canvas/list`](https://www.braze.com/docs/pt-br/pt-br/api/endpoints/export/canvas/get_canvases) | Export a list of Canvases with metadata. | | `get_canvas_details` | [`/canvas/details`](https://www.braze.com/docs/pt-br/pt-br/api/endpoints/export/canvas/get_canvas_details) | Get detailed information about specific Canvases. | | `get_canvas_data_summary` | [`/canvas/data_summary`](https://www.braze.com/docs/pt-br/pt-br/api/endpoints/export/canvas/get_canvas_analytics_summary) | Get summary analytics for Canvas performance. | | `get_canvas_data_series` | [`/canvas/data_series`](https://www.braze.com/docs/pt-br/pt-br/api/endpoints/export/canvas/get_canvas_analytics) | Retrieve time series analytics data for Canvases. | {: .reset-td-br-1 .reset-td-br-2 .reset-td-br-3 aria-label="Canvases" } ### Catalogs | Function | Endpoint | Description | |----------|----------|-------------| | `get_catalogs` | [`/catalogs`](https://www.braze.com/docs/pt-br/pt-br/api/endpoints/catalogs/catalog_management/synchronous/get_list_catalogs) | Return a list of catalogs in a workspace. | | `get_catalog_items` | [`/catalogs/{catalog_name}/items`](https://www.braze.com/docs/pt-br/pt-br/api/endpoints/catalogs/catalog_items/synchronous/get_catalog_items_details_bulk) | Return multiple catalog items and their content with pagination support. | | `get_catalog_item` | [`/catalogs/{catalog_name}/items/{item_id}`](https://www.braze.com/docs/pt-br/pt-br/api/endpoints/catalogs/catalog_items/synchronous/get_catalog_item_details) | Return a specific catalog item and its content by ID. | {: .reset-td-br-1 .reset-td-br-2 .reset-td-br-3 aria-label="Catalogs" } ### Cloud Data Ingestion | Function | Endpoint | Description | |----------|----------|-------------| | `list_integrations` | [`/cdi/integrations`](https://www.braze.com/docs/pt-br/pt-br/api/endpoints/cdi/get_integration_list) | Return a list of existing CDI integrations. | | `get_integration_job_sync_status` | [`/cdi/integrations/{integration_id}/job_sync_status`](https://www.braze.com/docs/pt-br/pt-br/api/endpoints/cdi/get_job_sync_status) | Return past sync statuses for a given CDI integration. | {: .reset-td-br-1 .reset-td-br-2 .reset-td-br-3 aria-label="Cloud Data Ingestion" } ### Content Blocks The `create_content_block` and `update_content_block` functions are write functions. Your MCP client must call them with `call_write_function`, and your API key must have the matching `content_blocks.create` or `content_blocks.update` permission. | Function | Endpoint | Description | |----------|----------|-------------| | `get_content_blocks_list` | [`/content_blocks/list`](https://www.braze.com/docs/pt-br/pt-br/api/endpoints/templates/content_blocks_templates/get_list_email_content_blocks) | List your available content blocks. | | `get_content_blocks_info` | [`/content_blocks/info`](https://www.braze.com/docs/pt-br/pt-br/api/endpoints/templates/content_blocks_templates/get_see_email_content_blocks_information) | Get information on your content blocks. | | `create_content_block` | [`/content_blocks/create`](https://www.braze.com/docs/pt-br/pt-br/api/endpoints/templates/content_blocks_templates/post_create_email_content_block) | Create a content block. Requires `name` and `content`. Optional fields are `description`, `state` (must be `active` or `draft`), and `tags`. | | `update_content_block` | [`/content_blocks/update`](https://www.braze.com/docs/pt-br/pt-br/api/endpoints/templates/content_blocks_templates/post_update_content_block) | Update an existing content block. Requires `content_block_id` and at least one updatable field: `name`, `content`, `description`, `state` (must be `active` or `draft`), or `tags`. | {: .reset-td-br-1 .reset-td-br-2 .reset-td-br-3 aria-label="Content Blocks" } ### Custom Attributes | Function | Endpoint | Description | |----------|----------|-------------| | `get_custom_attributes` | [`/custom_attributes`](https://www.braze.com/docs/pt-br/pt-br/api/endpoints/export/custom_attributes/get_custom_attributes) | Export custom attributes recorded for your app. | {: .reset-td-br-1 .reset-td-br-2 .reset-td-br-3 aria-label="Custom Attributes" } ### Events | Function | Endpoint | Description | |----------|----------|-------------| | `get_events_list` | [`/events/list`](https://www.braze.com/docs/pt-br/pt-br/api/endpoints/export/custom_events/get_custom_events) | Export a list of custom events recorded for your app. | | `get_events_data_series` | [`/events/data_series`](https://www.braze.com/docs/pt-br/pt-br/api/endpoints/export/custom_events/get_custom_events_analytics) | Retrieve time series data for custom events. | | `get_events` | [`/events`](https://www.braze.com/docs/pt-br/pt-br/api/endpoints/export/custom_events/get_custom_events_data) | Get detailed event data with pagination support. | {: .reset-td-br-1 .reset-td-br-2 .reset-td-br-3 aria-label="Events" } ### KPIs | Function | Endpoint | Description | |----------|----------|-------------| | `get_new_users_data_series` | [`/kpi/new_users/data_series`](https://www.braze.com/docs/pt-br/pt-br/api/endpoints/export/kpi/get_kpi_daily_new_users_date) | Daily series of new user counts. | | `get_dau_data_series` | [`/kpi/dau/data_series`](https://www.braze.com/docs/pt-br/pt-br/api/endpoints/export/kpi/get_kpi_dau_date) | Daily Active Users time series data. | | `get_mau_data_series` | [`/kpi/mau/data_series`](https://www.braze.com/docs/pt-br/pt-br/api/endpoints/export/kpi/get_kpi_mau_30_days) | Monthly Active Users time series data. | | `get_uninstalls_data_series` | [`/kpi/uninstalls/data_series`](https://www.braze.com/docs/pt-br/pt-br/api/endpoints/export/kpi/get_kpi_uninstalls_date) | App uninstall time series data. | {: .reset-td-br-1 .reset-td-br-2 .reset-td-br-3 aria-label="KPIs" } ### Media Library The `create_media_library_asset` function is a write function. Your MCP client must call it with `call_write_function`, and your API key must have the `media_library.create` permission. | Function | Endpoint | Description | |----------|----------|-------------| | `create_media_library_asset` | [`/media_library/create`](https://www.braze.com/docs/pt-br/pt-br/api/endpoints/media_library/manage_assets/create) | Upload an asset to your Braze media library. You can provide either a publicly accessible URL (`asset_url`) or a base64-encoded file (`asset_file_base64`), but not both. Images have a 5 MB size limit. | {: .reset-td-br-1 .reset-td-br-2 .reset-td-br-3 aria-label="Media Library" } ### Messages | Function | Endpoint | Description | |----------|----------|-------------| | `get_scheduled_broadcasts` | [`/messages/scheduled_broadcasts`](https://www.braze.com/docs/pt-br/pt-br/api/endpoints/messaging/schedule_messages/get_messages_scheduled) | List upcoming scheduled campaigns and Canvases. | {: .reset-td-br-1 .reset-td-br-2 .reset-td-br-3 aria-label="Messages" } ### Preference Centers | Function | Endpoint | Description | |----------|----------|-------------| | `get_preference_centers` | [`/preference_center/v1/list`](https://www.braze.com/docs/pt-br/pt-br/api/endpoints/preference_center/get_list_preference_center) | List your available preference centers. | | `get_preference_center_details` | [`/preference_center/v1/{preferenceCenterExternalID}`](https://www.braze.com/docs/pt-br/pt-br/api/endpoints/preference_center/get_view_details_preference_center) | View details for a specific preference center including HTML content and options. | {: .reset-td-br-1 .reset-td-br-2 .reset-td-br-3 aria-label="Preference Centers" } ### Purchases | Function | Endpoint | Description | |----------|----------|-------------| | `get_product_list` | [`/purchases/product_list`](https://www.braze.com/docs/pt-br/pt-br/api/endpoints/export/purchases/get_list_product_id) | Export paginated list of product IDs. | | `get_revenue_series` | [`/purchases/revenue_series`](https://www.braze.com/docs/pt-br/pt-br/api/endpoints/export/purchases/get_revenue_series) | Revenue analytics time series data. | | `get_quantity_series` | [`/purchases/quantity_series`](https://www.braze.com/docs/pt-br/pt-br/api/endpoints/export/purchases/get_number_of_purchases) | Purchase quantity time series data. | {: .reset-td-br-1 .reset-td-br-2 .reset-td-br-3 aria-label="Purchases" } ### Segments | Function | Endpoint | Description | |----------|----------|-------------| | `get_segment_list` | [`/segments/list`](https://www.braze.com/docs/pt-br/pt-br/api/endpoints/export/segments/get_segment) | Export list of segments with analytics tracking status. | | `get_segment_data_series` | [`/segments/data_series`](https://www.braze.com/docs/pt-br/pt-br/api/endpoints/export/segments/get_segment_analytics) | Time series analytics data for segments. | | `get_segment_details` | [`/segments/details`](https://www.braze.com/docs/pt-br/pt-br/api/endpoints/export/segments/get_segment_details) | Detailed information about specific segments. | {: .reset-td-br-1 .reset-td-br-2 .reset-td-br-3 aria-label="Segments" } ### Sends | Function | Endpoint | Description | |----------|----------|-------------| | `get_send_data_series` | [`/sends/data_series`](https://www.braze.com/docs/pt-br/pt-br/api/endpoints/export/campaigns/get_send_analytics) | Daily analytics for tracked campaign sends. | {: .reset-td-br-1 .reset-td-br-2 .reset-td-br-3 aria-label="Sends" } ### Sessions | Function | Endpoint | Description | |----------|----------|-------------| | `get_session_data_series` | [`/sessions/data_series`](https://www.braze.com/docs/pt-br/pt-br/api/endpoints/export/sessions/get_sessions_analytics) | Time series data for app session counts. | {: .reset-td-br-1 .reset-td-br-2 .reset-td-br-3 aria-label="Sessions" } ### SDK Authentication Keys | Function | Endpoint | Description | |----------|----------|-------------| | `get_sdk_authentication_keys` | [`/app_group/sdk_authentication/keys`](https://www.braze.com/docs/pt-br/pt-br/api/endpoints/sdk_authentication/get_sdk_authentication_keys) | List all SDK Authentication keys for your app. | {: .reset-td-br-1 .reset-td-br-2 .reset-td-br-3 aria-label="SDK Authentication Keys" } ### Subscription | Function | Endpoint | Description | |----------|----------|-------------| | `get_user_subscription_groups` | [`/subscription/user/status`](https://www.braze.com/docs/pt-br/pt-br/api/endpoints/subscription_groups/get_list_user_subscription_groups) | List and get the subscription groups of a certain user. | | `get_subscription_group_status` | [`/subscription/status/get`](https://www.braze.com/docs/pt-br/pt-br/api/endpoints/subscription_groups/get_list_user_subscription_group_status) | Get the subscription state of a user in a subscription group. | {: .reset-td-br-1 .reset-td-br-2 .reset-td-br-3 aria-label="Subscription" } ### Templates The `create_email_template` and `update_email_template` functions are write functions. Your MCP client must call them with `call_write_function`, and your API key must have the matching `templates.email.create` or `templates.email.update` permission. | Function | Endpoint | Description | |----------|----------|-------------| | `get_email_templates_list` | [`/templates/email/list`](https://www.braze.com/docs/pt-br/pt-br/api/endpoints/templates/email_templates/get_list_email_templates) | List your available email templates. | | `get_email_template_info` | [`/templates/email/info`](https://www.braze.com/docs/pt-br/pt-br/api/endpoints/templates/email_templates/get_see_email_template_information) | Get information on your email templates. | | `create_email_template` | [`/templates/email/create`](https://www.braze.com/docs/pt-br/pt-br/api/endpoints/templates/email_templates/post_create_email_template) | Create an email template. Requires `template_name`, `subject`, and `body`. Optional fields are `plaintext_body`, `preheader`, `tags`, and `should_inline_css`. | | `update_email_template` | [`/templates/email/update`](https://www.braze.com/docs/pt-br/pt-br/api/endpoints/templates/email_templates/post_update_email_template) | Update an existing email template. Requires `email_template_id` and at least one updatable field: `template_name`, `subject`, `body`, `plaintext_body`, `preheader`, `tags`, or `should_inline_css`. | {: .reset-td-br-1 .reset-td-br-2 .reset-td-br-3 aria-label="Templates" } ## Disclaimer The [Model Context Protocol (MCP)](https://modelcontextprotocol.io/docs/getting-started/intro) is a newly introduced open-source protocol that may be susceptible to security issues or vulnerabilities at this time. Braze MCP Server setup code and instructions are provided by Braze “as is” and without any warranties, and customers use it at their own risk. Braze shall not be responsible for any consequences arising from improper setup, misuse of the MCP, or any potential security issues that may arise. Braze strongly encourages customers to review their configurations carefully and to follow the outlined guidelines to reduce risks associated with the integrity and security of their Braze environment. For assistance or clarification, please contact [Braze Support](https://www.braze.com/docs/pt-br/pt-br/user_guide/administrative/access_braze/support). # Primeiros passos com o BrazeAI Decisioning Studio™ Source: /docs/pt-br/developer_guide/decisioning_studio/index.md # BrazeAI Decisioning Studio™ > Get started with BrazeAI Decisioning Studio™ (formerly OfferFit by Braze) to make 1:1 AI decisions that maximize your business metrics. ## What is BrazeAI Decisioning Studio™? [BrazeAI Decisioning Studio™](https://www.braze.com/product/brazeai-decisioning-studio/) replaces A/B testing with decisioning agents that personalize everything, and maximize any metric: drive dollars, not clicks—with Decisioning Studio, you can optimize any business metric. BrazeAI™ decisioning agents automatically discover the optimal action for every customer. Using your first-party data, BrazeAI™ can maximize any business KPI for a wide range of use cases, including cross-sell, upsell, repurchase, retention, renewal, referral, winback, and more. To learn more, or get started with Decisioning Studio, [book a call](https://www.braze.com/get-started/) with Braze. ![Overview of the Decisioning Studio feedback loop](https://www.braze.com/docs/pt-br/pt-br/assets/img/decisioning_studio/decisioniong_studio_feedback_loop.png?e6a6335904325ae3e2123e0e60cbac18) ## Key features - **Keep your tech stack, but add a brain:** BrazeAI™ plugs in as a decisioning layer between your data systems and your customer engagement platform. While Decisioning Studio works best with Braze, a variety of other platforms are supported. - **Pick winners for people, not segments:** Use all your first-party data to make the optimal 1:1 decision for each individual. - **Personalize everything:** AI decisioning agents find the best message, product, incentive, channel, timing, and frequency for each individual customer - **Maximize any metric:** Clicks aren’t dollars. Use BrazeAI™ to pick the offers or incentives that maximize revenue, profit, CLV, or any other business KPI. - **Open the black box:** See how AI decisioning agents personalize for deep insights into the drivers of customer behavior - **Expert support all the way:** Decisioning Studio Pro includes support from our AI Decisioning Services team, which will tailor your decisioning agents to the specific needs of your business. ## About Decisioning Studio ### How it works BrazeAI Decisioning Studio™ allows you to design and deploy decisioning agents that optimize any business metric. To set up Decisioning Studio, you will: - Connect data sources that tell the Agent how a customer reacts to its decisions - Configure orchestration to carry out the decisioning agent's actions - Design your decisioning agent to define what outcome you want to maximize, and what actions the agent can take to do so. - Launch your decisioning agent and let it continuously learn and optimize for your business outcomes. While Decisioning Studio Go is a self-service platform, Decisioning Studio Pro includes AI Decisioning Services support from Braze’s forward deployed data science team, which will help you design and configure your agent to maximize your business outcomes. See [Decisioning Studio Go vs. Decisioning Studio Pro](https://www.braze.com/docs/pt-br/pt-br/user_guide/brazeai/decisioning_studio/#decisioning-studio-go-vs-decisioning-studio-pro) for more details. For more details, see [Get Started with Decisioning Studio](https://www.braze.com/docs/pt-br/pt-br/user_guide/brazeai/decisioning_studio/get_started/). ### Decisioning Agents vs. BrazeAI Agents While both are powered by BrazeAI™, decisioning agents and Braze Agents serve different purposes in your marketing stack. **Decisioning agents** are the strategic orchestrators of your campaigns. They operate at the campaign level, continuously running experiments across dimensions like offer, channel, timing, and frequency to maximize a business metric such as revenue, conversions, or ARPU. A decisioning agent manages an entire use case—such as winback, cross-sell, or renewal—learning over time what combination of actions works best for each individual customer. **Braze Agents** are AI-powered helpers that live within individual Canvas steps or catalog fields. They use large language models (LLMs) to generate content (like personalized subject lines or message copy), make routing decisions based on customer context, or enrich your catalogs with dynamically generated values. Braze Agents excel at bringing creativity and personalization to specific touchpoints within your campaign. Think of it this way: a decisioning agent is the conductor orchestrating your entire campaign strategy, while Braze Agents are the musicians adding creativity and nuance to each individual moment in the customer journey. You can use them together—let a decisioning agent determine the optimal offer and channel for each customer, then use a Braze Agent to generate personalized copy for that specific message. ## Decisioning Studio Go vs. Decisioning Studio Pro Decisioning Studio offers two tiers: Go and Pro. Each tier is designed to meet different needs and use cases. ### Decisioning Studio Go Go is ideal for teams getting started with AI decisioning. It includes: - Self-serve creative configuration with a pre-designed decisioning agent - Success metric focused on clicks - Compatibility with three Customer Engagement Platforms (CEPs): Braze, Salesforce Marketing Cloud, and Klaviyo ### Decisioning Studio Pro Pro offers the full suite of Decisioning Studio capabilities for advanced use cases. Key features include: - A dedicated AI Decisioning Services team to support you from decisioning agent design through stable state - Success metric can be any business metric (not just clicks) - Ability to connect any customer data source for decisioning - Full suite of reporting and insights - Extended orchestration patterns ### About this guide In this guide, you first learn what decisioning agents are and how they work. Next, you set up the self-service Decisioning Studio Go, followed by the full-service Decisioning Studio Pro. Finally, you review reports and insights to understand the performance of your decisioning agents. ## Next steps 1. [Get Started with Decisioning Studio](https://www.braze.com/docs/pt-br/pt-br/user_guide/brazeai/decisioning_studio/get_started/) 2. [Setting up Decisioning Studio Go](https://www.braze.com/docs/pt-br/pt-br/user_guide/brazeai/decisioning_studio/decisioning_studio_go/) 3. [Get Started with Decisioning Studio](https://www.braze.com/docs/pt-br/pt-br/user_guide/brazeai/decisioning_studio/get_started/) 4. [Viewing reports and insights](https://www.braze.com/docs/pt-br/pt-br/user_guide/brazeai/decisioning_studio/reporting/) # Integrar o BrazeAI Decisioning Studio™ Source: /docs/pt-br/developer_guide/decisioning_studio/integration/index.md # Integrating BrazeAI Decisioning Studio™ > Learn how to integrate BrazeAI Decisioning Studio™ into Braze and partner with the AI Expert Services team to [build agents](https://www.braze.com/docs/pt-br/pt-br/user_guide/brazeai/decisioning_studio/building_agents) that apply AI for 1:1 decision-making to improve your key business metrics. **Important:** While BrazeAI Decisioning Studio™ works best with Braze, a variety of other platforms are already supported. We'll continue updating our documentation so you'll have everything you need—even if you're not using Braze. ## Prerequisites Before you can integrate, you'll need an active BrazeAI Decisioning Studio™ license. Interested in learning more? [Book a call](https://www.braze.com/get-started/). ## Integrating decision studio ### Step 1: Get your endpoint URL You'll need to get the endpoint URL associated with your specific Braze instance. For more information, see [Braze API endpoints](https://www.braze.com/docs/pt-br/pt-br/developer_guide/rest_api/basics/#endpoints). ### Step 2: Create an API key In Braze, go to **Settings** > **API Keys**, then create a new key with the following permissions: | Permission | Purpose | Required? | | :--- | ----- | :---: | | [`/users/track`](https://www.braze.com/docs/pt-br/pt-br/api/endpoints/user_data/post_user_track) | Updates custom attributes on user profiles, in addition to creating temporary user profiles when using test sends. | ✓ | | [`/users/delete`](https://www.braze.com/docs/pt-br/pt-br/api/endpoints/user_data/post_user_delete) | Deletes temporary user profiles that were created while using test sends. | Only for test sends | | [`/users/export/segment`](https://www.braze.com/docs/pt-br/pt-br/api/endpoints/export/user_data/post_users_segment) | Updates the available audience communications every morning by exporting the list of users from each selected segment. | ✓ | | [`/users/export/ids`](https://www.braze.com/docs/pt-br/pt-br/api/endpoints/export/user_data/post_users_identifier) | Retrieves a list of identifiers when targeting users using an `external_id` instead of a segment. Since Decisioning Studio doesn’t accept Personally Identifiable Information (PII), you'll need to ensure your `fields_to_export` parameter returns only non-PII fields. | Only if using `external_ids` | | [`/messages/send`](https://www.braze.com/docs/pt-br/pt-br/api/endpoints/messaging/send_messages/post_send_messages) | Sends recommended variants at the recommended time using API Campaigns that are configured for Decisioning Studio's experimenter. | ✓ | | [`/campaigns/list`](https://www.braze.com/docs/pt-br/pt-br/api/endpoints/export/campaigns/get_campaigns/#prerequisites) | Retrieves the list of active campaigns and extracts available email content for experimentation. | ✓ | | [`/campaigns/data_series`](https://www.braze.com/docs/pt-br/pt-br/api/endpoints/export/campaigns/get_campaign_analytics) | Exports aggregated campaign data to enable reporting, validation, and troubleshooting in Decisioning Studio, so you can compare reporting values and analyze baseline performance.

While not required, this permission is recommended. | | | [`/campaigns/details`](https://www.braze.com/docs/pt-br/pt-br/api/endpoints/export/campaigns/get_campaign_details) | Retrieves HTML content, subject line, and image resources from existing Campaigns for experimentation. | ✓ | | [`/canvas/list`](https://www.braze.com/docs/pt-br/pt-br/api/endpoints/export/canvas/get_canvases) | Retrieves the list of active Canvases to extract available email content for experimentation. | ✓ | | [`/canvas/data_series`](https://www.braze.com/docs/pt-br/pt-br/api/endpoints/export/canvas/get_canvas_analytics) | Exports aggregated canvas data for reporting and validation, especially when BAU is orchestrated via Canvas.

While not required, this permission is recommended. | | | [`/canvas/details`](https://www.braze.com/docs/pt-br/pt-br/api/endpoints/export/canvas/get_canvas_details/#prerequisites) | Retrieves HTML content, subject line, and image resources from existing Canvases for experimentation. | ✓ | | [`/segments/list`](https://www.braze.com/docs/pt-br/pt-br/api/endpoints/export/segments/get_segment) | Retrieves all existing segments as potential target audiences for the Decisioning Studio experimenter. | ✓ | | [`/segments/data_series`](https://www.braze.com/docs/pt-br/pt-br/api/endpoints/export/segments/get_segment_analytics) | Exports segment size information, which is shown in Decisioning Studio when selecting an audience. | ✓ | | [`/segments/details`](https://www.braze.com/docs/pt-br/pt-br/api/endpoints/export/segments/get_segment_details/#prerequisites) | Retrieves segment details such as entry and exit criteria to help understand changes in audience size or performance. | | | [`/templates/email/create`](https://www.braze.com/docs/pt-br/pt-br/api/endpoints/templates/email_templates/post_create_email_template) | Creates copies of selected base HTML templates with [dynamic placeholders](https://www.braze.com/docs/pt-br/pt-br/user_guide/personalization_and_dynamic_content/liquid) (Braze liquid tags) for experimentation, avoiding changes to the originals. | ✓ | | [`/templates/email/update`](https://www.braze.com/docs/pt-br/pt-br/api/endpoints/templates/email_templates/post_update_email_template) | Pushes updates to Decisioning Studio-created template copies when experimentation criteria change, such as call-to-actions. | ✓ | | [`/templates/email/info`](https://www.braze.com/docs/pt-br/pt-br/api/endpoints/templates/email_templates/get_see_email_template_information/#prerequisites) | Retrieves information about Decisioning Studio-created templates in your Braze instance. | ✓ | | [`/templates/email/list`](https://www.braze.com/docs/pt-br/pt-br/api/endpoints/templates/email_templates/get_list_email_templates) | Validates that templates were successfully copied over to your Braze instance. | ✓ | {: .reset-td-br-1 .reset-td-br-2 .reset-td-br-3 aria-label="Table" } ### Step 3: Contact your BrazeAI Decisioning Studio™ customer success manager Contact your BrazeAI Decisioning Studio™ customer success manager and ask them to enable BrazeAI Decisioning Studio™. They'll use your Braze API key and endpoint URL to finish setting up your integration. When it's complete, you'll work alongside the AI Expert Services team to [start building agents for your product](https://www.braze.com/docs/pt-br/pt-br/user_guide/brazeai/decisioning_studio/building_agents). Each agent is tailor-made to a specific business goal, so you'll work together to design an implementation that's right for you. # Criação de agentes para o BrazeAI Decisioning Studio™ Source: /docs/pt-br/developer_guide/decisioning_studio/building_agents/index.md # Building AI decisioning agents > Learn how to build an agent for BrazeAI Decisioning Studio™, so you can automate personalized experimentation and optimize outcomes like conversions, retention, or revenue—without manual A/B testing. **Important:** While BrazeAI Decisioning Studio™ works best with Braze, a variety of other platforms are already supported. We'll continue updating our documentation so you'll have everything you need—even if you're not using Braze. ## About agents An AI decisioning agent is a custom configuration for the BrazeAI™ decisioning engine that's tailor-made to meet a specific business goal. For example, you could build a repeat purchase agent to increase follow-up conversions after an initial sale. You define the audience and message in Braze, while your decisioning agents runs daily experiments and automatically tests different combinations of product offers, message timing, and frequency for each customer. Over time, BrazeAI™ learns what works best and orchestrates personalized sends through Braze to maximize repurchase rates. To build a good agent, you'll: - Choose a success metric for BrazeAI™ to optimize for, such as revenue, conversions, or ARPU. - Define which dimensions to test, such as offer, subject line, creative, channel, or send time. - Select the options for each dimension, such as email versus SMS, or daily versus weekly frequency. ![Example diagram of a Decisioning Studio agent for referral emails.](https://www.braze.com/docs/pt-br/pt-br/assets/img/offerfit/example_use_cases_referral_email.png?5630af24b92ce66087a1fa741168a9e6) ## Sample agents Here are some examples of agents that you can build with BrazeAI Decisioning Studio™. Your AI decisioning agents will learn from every customer interaction and apply those insights to the next day's actions. | Agent use case | Business goal | Using typical methods | Using BrazeAI Decisioning Studio™ | |---------------------------------|----------------------------------------------------------------------------------------------|-----------------------------------------------------------------------------------------------------------------------------------------------------------|---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------| | **Cross-Sell or Upsell** | Maximize average revenue per user (ARPU) from internet subscriptions. | Run annual campaigns offering every customer the next-highest tier plan. | Empirically discover the best message, sending time, discount, and plan to offer for each customer, learning which customers are susceptible to leapfrog offers and which customers require discounts or other incentives to upgrade. | | **Renewal & Retention** | Secure contract renewals, maximizing both contract length and net present value (NPV). | A/B test manually, and offer significant discounts to secure renewals. | Use automated experimentation to find the best renewal offer for each customer, and identify customers who are less price sensitive and need less significant discounts to renew. | | **Repeat Purchase** | Maximize purchase and repurchase rates. | All customers receive the same journey after making a website account (such as the same email sequence with the same cadence). | Automate experimentation to find the best menu item to offer each customer, as well as the most effective subject line, sending time, and frequency of communication. | | **Winback** | Increase reactivation by encouraging past subscribers to resubscribe. | Sophisticated A/B testing and segmentation. | Leverage automated experimentation to test thousands of variables at once, discovering the best creative, message, channel and cadence for each individual. | | **Referral** | Maximize new accounts opened through business credit card referrals from existing customers. | Fixed email sequence for all customers, with extensive A/B testing to determine the best sending times, cadence, etc. for the customer population. | Automate experimentation to determine ideal email, creative, sending time, and credit card to offer specific customers. | | **Lead Nurturing & Conversion** | Drive incremental revenue and pay the right amount for each customer. | As privacy policies change at Facebook and other platforms, prior approaches to personalized paid ads become last effective. | Leverage robust first-party data to automatically experiment on customer segments, biding methodology, bid levels, and creative. | | **Loyalty & Engagement** | Maximize purchases by new enrollees in a customer loyalty program. | Customers received a fixed sequence of emails in response to their actions. For example, all new enrollees in the loyalty program receive the same journey. | Experiment automatically with different email offers, sending times, and frequencies to maximize purchase and repurchase for each customer. | {: .reset-td-br-1 .reset-td-br-2 .reset-td-br-3 .reset-td-br-4 aria-label="Table" } ## Building an agent ### Prerequisites Before you can build an agent, you'll need to [integrate BrazeAI Decisioning Studio™](https://www.braze.com/docs/pt-br/pt-br/user_guide/brazeai/decisioning_studio/integration). ### Step 1: Contact AI Expert Services The AI Expert Services team will work closely with you to scope, design, and build your decisioning agent. If you haven't already, [contact us](https://www.braze.com/get-started/) to get started. You'll complete the following steps together to build a custom agent that's right for you. ### Step 2: Design your agent Alongside the AI Expert Services team, you'll define: - a target audience, - the business metric to optimize, - the actions for BrazeAI™ decisioning agent, and - any first-party customer data the agent should leverage to drive your business outcomes. With the design in hand, the team will work with you to identify and complete any additional integration requirements. ### Step 3: Set up your delivery platform Next, the AI Expert Service team will help you set up your customer engagement platform. While the Decisioning Studio works best with Braze, a variety of other platforms are supported—contact your AI Expert Service team for additional resources. To set up Braze: 1. Create a [campaign](https://www.braze.com/docs/pt-br/pt-br/user_guide/engagement_tools/campaigns/building_campaigns/delivery_types/api_triggered_delivery/) or [Canvas](https://www.braze.com/docs/pt-br/pt-br/user_guide/engagement_tools/canvas/create_a_canvas/create_a_canvas/?tab=api-triggered%20delivery#step-2b-determine-your-canvas-entry-schedule). BrazeAI Decisioning Studio™ will use this delivery method to send 1:1 personalized activation events to the users in your defined audience. 2. Be sure you don't include a Braze [control group](https://www.braze.com/docs/pt-br/pt-br/user_guide/engagement_tools/testing/multivariant_testing/create_multivariate_campaign#including-a-control-group), so BrazeAI™ can be the dedicated control group instead. 3. Depending on your dimensions, you can configure Liquid tags in your creative content to dynamically populate your messaging with BrazeAI™ recommendations. BrazeAI™ will pass customer-specific content to the Liquid tags in your templates using the Braze API. ### Step 4: Launch and monitor After launching your agent, your AI Expert Services team will continue to monitor and tune it to your agreed-upon design. They'll also help you make any adjustments, expansions, or modifications to the agent, if needed. # Envio de mensagens usando a REST API Source: /docs/pt-br/developer_guide/rest_api/sending_messages/index.md # Envio de mensagens usando a REST API {#sending-messages-using-the-rest-api} > Você pode enviar mensagens do seu backend em tempo real usando dois endpoints diferentes da Braze. Cada um tem uma forma de requisição diferente: um requer o conteúdo completo da mensagem na requisição; o outro requer um ID de campanha e envia o conteúdo definido no dashboard. Essa abordagem funciona com qualquer canal de envio de mensagens suportado pela API (WhatsApp, e-mail, SMS, push, Content Cards, webhooks e mais). ## Duas maneiras de enviar {#two-ways-to-send} | | [`/messages/send`](https://www.braze.com/docs/pt-br/pt-br/api/endpoints/messaging/send_messages/post_send_messages/) | [`/campaigns/trigger/send`](https://www.braze.com/docs/pt-br/pt-br/api/endpoints/messaging/send_messages/post_send_triggered_campaigns/) | | --- | --- | --- | | **ID da Campaign** | Opcional. Omita para enviar sem rastreamento de campanha no dashboard, ou forneça um ID de campanha da API mais `message_variation_id` em cada mensagem para rastrear no dashboard. | Obrigatório. | | **Conteúdo da mensagem** | Você deve incluir um objeto `messages` na requisição (por exemplo, `messages.whats_app`, `messages.email`). | Não aceito. O conteúdo da mensagem é definido na campanha no dashboard da Braze. | | **Caso de uso** | Envie uma mensagem com o conteúdo totalmente especificado na requisição da API. | Dispare uma campanha pré-construída (conteúdo no dashboard) para destinatários específicos via API. | {: .reset-td-br-1 .reset-td-br-2 .reset-td-br-3 aria-label="Two ways to send" } Para detalhes completos de requisição e resposta, consulte as referências dos endpoints [Enviar mensagens imediatamente (somente API)](https://www.braze.com/docs/pt-br/pt-br/api/endpoints/messaging/send_messages/post_send_messages/) e [Enviar campanhas usando entrega disparada por API](https://www.braze.com/docs/pt-br/pt-br/api/endpoints/messaging/send_messages/post_send_triggered_campaigns/). --- ## Opção 1: Enviar com conteúdo da mensagem na requisição (`/messages/send`) {#option-1-send-with-message-content-in-the-request-messagessend} Use este endpoint quando quiser especificar o conteúdo completo da mensagem na requisição da API. Você **deve** incluir um objeto `messages` (por exemplo, `messages.whats_app`, `messages.email` ou `messages.sms`). Você pode omitir `campaign_id` para enviar sem rastreamento de campanha, ou incluir um ID de campanha da API e `message_variation_id` em cada mensagem para rastrear envios no dashboard (consulte a [referência do endpoint](https://www.braze.com/docs/pt-br/pt-br/api/endpoints/messaging/send_messages/post_send_messages/) para detalhes). **Obrigatória:** chave de API com a permissão `messages.send`. **Important:** Cada destinatário em `external_user_ids` já deve existir na Braze. Para criar usuários como parte de um envio, use [`/users/track`](https://www.braze.com/docs/pt-br/pt-br/api/endpoints/user_data/post_user_track/) primeiro, ou use a [Opção 2](#option-2-trigger-a-campaign-with-content-in-the-dashboard-campaignstriggersend) (campanha disparada por API). ### Exemplo: mensagem de modelo do WhatsApp {#example-whatsapp-template-message} ``` POST YOUR_REST_ENDPOINT/messages/send Content-Type: application/json Authorization: Bearer YOUR_REST_API_KEY ``` ```json { "external_user_ids": ["user123"], "messages": { "whats_app": { "app_id": "YOUR_APP_ID", "subscription_group_id": "YOUR_WHATSAPP_SUBSCRIPTION_GROUP_ID", "message_type": "template_message", "message": { "template_name": "new_message_received", "template_language_code": "en_US" } } } } ``` Para a especificação completa do objeto WhatsApp, consulte [Objeto WhatsApp](https://www.braze.com/docs/pt-br/pt-br/api/objects_filters/messaging/whats_app_object/). **Note:** O endpoint `/messages/send` suporta apenas modelos do WhatsApp com cabeçalhos de TEXTO ou IMAGEM. Para tipos de cabeçalho de DOCUMENTO, VÍDEO ou outros tipos de mídia, use o [endpoint de campanha disparada por API](https://www.braze.com/docs/pt-br/pt-br/api/endpoints/messaging/send_messages/post_send_triggered_campaigns/) ou o dashboard da Braze. ### Exemplo: e-mail {#example-email} ```json { "external_user_ids": ["user123"], "messages": { "email": { "app_id": "YOUR_APP_ID", "subject": "Your order has shipped", "from": "no-reply@example.com", "body": "

Your order #12345 is on its way.

" } } } ``` Para outros canais, consulte [Objetos de envio de mensagens](https://www.braze.com/docs/pt-br/pt-br/api/objects_filters/#messaging-objects). --- ## Opção 2: Disparar uma campanha com conteúdo no dashboard (`/campaigns/trigger/send`) {#option-2-trigger-a-campaign-with-content-in-the-dashboard-campaignstriggersend} Use este endpoint quando o conteúdo da mensagem for construído no dashboard da Braze (campanha disparada por API). Você envia um `campaign_id` **obrigatório** e os destinatários; você **não** envia um objeto `messages`. **Obrigatória:** chave de API com a permissão `campaigns.trigger.send`. ### Etapa 1: Crie uma campanha disparada por API {#step-1-create-an-api-triggered-campaign} 1. No dashboard da Braze, acesse **Messaging** > **Campaigns**. 2. Selecione **Create Campaign** e depois **API-Triggered Campaign** (não "API Campaign"). 3. Adicione seu canal de mensagem (WhatsApp, e-mail, SMS, etc.) e construa o conteúdo da mensagem no dashboard. 4. Anote o **Campaign ID** (e o **Send ID**, se você usar várias variantes de mensagem). Você usará esses valores na requisição da API. Para mais informações sobre como construir campanhas disparadas por API, consulte [Entrega disparada por API](https://www.braze.com/docs/pt-br/pt-br/user_guide/messaging/campaigns/schedule_your_campaign/api_triggered_delivery/). ### Etapa 2: Dispare a campanha via API {#step-2-trigger-the-campaign-via-the-api} Envie uma requisição POST para `/campaigns/trigger/send` com `campaign_id` e `recipients` (ou `broadcast`/`audience`). Não inclua um objeto `messages` — o conteúdo vem da campanha. ``` POST YOUR_REST_ENDPOINT/campaigns/trigger/send Content-Type: application/json Authorization: Bearer YOUR_REST_API_KEY ``` ```json { "campaign_id": "YOUR_CAMPAIGN_ID", "recipients": [ { "external_user_id": "user123" } ] } ``` Para o corpo completo da requisição (incluindo `trigger_properties`, `send_to_existing_only`, `attributes`, etc.), consulte a referência do endpoint [Enviar campanhas usando entrega disparada por API](https://www.braze.com/docs/pt-br/pt-br/api/endpoints/messaging/send_messages/post_send_triggered_campaigns/#request-body). --- ## Verifique sua integração {#verify-your-integration} 1. Envie uma requisição usando uma das opções acima, com seu próprio ID de usuário como destinatário. 2. Confirme que a mensagem foi entregue. 3. Se estiver usando a Opção 2, verifique a campanha no dashboard da Braze para confirmar que o envio foi registrado. ## Considerações {#considerations} - Use os recursos de [personalização](https://www.braze.com/docs/pt-br/pt-br/user_guide/messaging/design_and_edit/personalize/) da Braze para adaptar o conteúdo quando suportado. - Garanta que seu envio de mensagens esteja em conformidade com as regulamentações aplicáveis e inclua as opções de descadastramento e os avisos de privacidade exigidos. - Para mais endpoints (agendamento, gatilhos de Canvas, etc.), consulte [Endpoints de envio de mensagens](https://www.braze.com/docs/pt-br/pt-br/api/endpoints/messaging/). # Envio de mensagens SMS usando a REST API Source: /docs/pt-br/developer_guide/rest_api/sending_sms_messages/index.md # Envio de mensagens SMS usando a REST API {#sending-sms-messages-using-the-rest-api} > Use a REST API da Braze para enviar mensagens SMS transacionais do seu backend em tempo real. Essa abordagem permite que você construa um serviço que envia mensagens SMS programaticamente enquanto rastreia a análise de entrega junto com suas outras campanhas e Canvas no dashboard da Braze. Isso pode ser especialmente útil para envio de mensagens transacionais de alto volume, onde o conteúdo é definido nos seus sistemas de backend. Por exemplo, você pode notificar os consumidores quando eles receberem uma mensagem de outro usuário, convidando-os a visitar seu site e verificar sua caixa de entrada. Com essa abordagem, você pode: - Disparar mensagens SMS do seu backend em tempo real. - Rastrear análises junto com todas as suas Campaigns e Canvas de marketing. - Ampliar o caso de uso com recursos adicionais da Braze, como postergação de mensagens, redirecionamento de acompanhamento e testes A/B. - Opcionalmente, mudar para [entrega disparada por API](https://www.braze.com/docs/pt-br/pt-br/user_guide/messaging/campaigns/schedule_your_campaign/api_triggered_delivery/) para definir seus modelos de mensagem no dashboard da Braze enquanto ainda dispara envios do seu backend. Para enviar uma mensagem SMS pela REST API, você precisa configurar uma Campanha da API no dashboard da Braze e então usar o endpoint [`/messages/send`](https://www.braze.com/docs/pt-br/pt-br/api/endpoints/messaging/send_messages/post_send_messages/) para enviar a mensagem. ## Pré-requisitos {#prerequisites} Para completar este guia, você precisa de: | Requisito | Descrição | | --- | --- | | Chave da REST API da Braze | Uma chave com a permissão `messages.send`. Para criar uma, acesse **Configurações** > **APIs e identificadores** > **Chaves de API**. | | Grupo de inscrições SMS | Um grupo de inscrições SMS configurado no seu espaço de trabalho da Braze. | | Serviço de backend | Um serviço de backend ou ambiente de script capaz de fazer solicitações HTTP POST para a REST API da Braze. | {: .reset-td-br-1 .reset-td-br-2 aria-label="Pré-requisitos" } ## Etapa 1: Criar uma Campanha da API {#step-1-create-an-api-campaign} 1. No dashboard da Braze, acesse **Messaging** > **Campaigns**. 2. Selecione **Create Campaign** e depois selecione **API Campaigns**. 3. Digite um nome e uma descrição para sua campanha, como "notificação de mensagem SMS". 4. Adicione tags relevantes para identificação e rastreamento. 5. Selecione **Add Messaging Channel** e depois selecione **SMS**. 6. Anote o **Campaign ID** e o **Message Variation ID** exibidos na página da campanha. Você precisará de ambos os valores ao construir sua solicitação de API. ## Etapa 2: Enviar uma mensagem SMS usando a API {#step-2-send-an-sms-message-using-the-api} Construa uma solicitação POST para o endpoint [`/messages/send`](https://www.braze.com/docs/pt-br/pt-br/api/endpoints/messaging/send_messages/post_send_messages/). Inclua o ID da campanha, o ID de usuário externo do destinatário e o conteúdo do SMS na carga útil da solicitação. **Important:** Cada destinatário referenciado em `external_user_ids` já deve existir na Braze. Envios somente por API não criam novos perfis de usuário. Se você precisar criar usuários como parte de um envio, use [`/users/track`](https://www.braze.com/docs/pt-br/pt-br/api/endpoints/user_data/post_user_track/) primeiro, ou use uma [campanha disparada por API](https://www.braze.com/docs/pt-br/pt-br/api/endpoints/messaging/send_messages/post_send_triggered_campaigns/) em vez disso. ### Exemplo de solicitação {#example-request} ``` POST YOUR_REST_ENDPOINT/messages/send Content-Type: application/json Authorization: Bearer YOUR_REST_API_KEY ``` Substitua `YOUR_REST_ENDPOINT` pela [URL do endpoint REST](https://www.braze.com/docs/pt-br/pt-br/api/basics/#endpoints) do seu espaço de trabalho. ```json { "campaign_id": "YOUR_CAMPAIGN_ID", "external_user_ids": ["user123"], "messages": { "sms": { "app_id": "YOUR_APP_ID", "subscription_group_id": "YOUR_SMS_SUBSCRIPTION_GROUP_ID", "message_variation_id": "YOUR_MESSAGE_VARIATION_ID", "body": "Hi }, you have a new message in your inbox. Check it out at https://yourwebsite.com/messages. Text STOP to opt out." } } } ``` Substitua os valores de espaço reservado pelos seus IDs reais. O campo `body` suporta [personalização Liquid](https://www.braze.com/docs/pt-br/pt-br/user_guide/messaging/design_and_edit/personalize/liquid/), para que você possa adaptar o conteúdo da mensagem para cada destinatário. Para a lista completa de parâmetros suportados pelo objeto de envio de SMS, consulte [objeto SMS](https://www.braze.com/docs/pt-br/pt-br/api/objects_filters/messaging/sms_object/). Após construir a solicitação, envie a solicitação POST do seu serviço de backend para a REST API da Braze. ## Etapa 3: Verificar sua integração {#step-3-verify-your-integration} Após concluir a configuração, verifique sua integração: 1. Envie uma solicitação de API conforme descrito na [Etapa 2](#step-2-send-an-sms-message-using-the-api), usando seu próprio ID de usuário como destinatário. 2. Confirme se a mensagem SMS foi entregue ao seu telefone. 3. No dashboard da Braze, acesse a página de resultados da campanha e confirme se o envio está registrado. 4. Monitore os resultados de perto à medida que você expande sua campanha. ## Considerações {#considerations} - Confirme que suas campanhas de SMS estão em conformidade com as regulamentações relevantes e os requisitos da operadora. Inclua instruções de descadastramento (como "Envie STOP para cancelar") em cada mensagem. Para saber mais, consulte [Leis e regulamentações de SMS](https://www.braze.com/docs/pt-br/pt-br/user_guide/channels/sms_mms_and_rcs/compliance_and_delivery/laws_and_regulations/) e [Palavras-chave de opt-in e descadastramento](https://www.braze.com/docs/pt-br/pt-br/user_guide/channels/sms_mms_and_rcs/message_features_and_optimization/keyword_processing/optin_optout/). - Use os [recursos de personalização](https://www.braze.com/docs/pt-br/pt-br/user_guide/messaging/design_and_edit/personalize/) da Braze para adaptar o conteúdo de SMS para consumidores individuais, incluindo conteúdo dinâmico e dados específicos do usuário. - A REST API da Braze oferece [endpoints de envio de mensagens](https://www.braze.com/docs/pt-br/pt-br/api/endpoints/messaging/) adicionais para agendar mensagens, disparar campanhas e mais. # Enviando mensagens de e-mail usando a REST API Source: /docs/pt-br/developer_guide/rest_api/sending_email_messages/index.md # Enviando mensagens de e-mail usando a REST API {#sending-email-messages-using-the-rest-api} > Use a REST API da Braze para enviar e-mails de transação a partir do seu backend em tempo real. Essa abordagem permite que você crie um serviço que envia e-mails de forma programática, enquanto rastreia a análise de dados de entrega junto com suas outras Campaigns e Canvas no dashboard da Braze. Isso pode ser especialmente útil para envio de mensagens transacionais em que o conteúdo é definido nos seus sistemas de backend. Por exemplo, você pode notificar consumidores quando eles recebem uma mensagem de outro usuário, convidando-os a visitar seu site e verificar a caixa de entrada. Com essa abordagem, você pode: - Disparar e-mails a partir do seu backend em tempo real. - Rastrear análise de dados junto com todas as suas Campaigns e Canvas gerenciados pelo marketing, incluindo aberturas, cliques e bounces. - Usar dados de interação com mensagens para disparar mensagens subsequentes, como redirecionamento de acompanhamento. - Estender o caso de uso com recursos adicionais da Braze, como postergação de mensagens e Testes A/B. - Opcionalmente, mudar para [entrega disparada por API](https://www.braze.com/docs/pt-br/pt-br/user_guide/messaging/campaigns/schedule_your_campaign/api_triggered_delivery/) para definir seus modelos de e-mail no dashboard da Braze enquanto ainda dispara envios a partir do seu backend. Para enviar um e-mail pela REST API, você precisa configurar uma Campanha da API no dashboard da Braze e, em seguida, usar o endpoint [`/messages/send`](https://www.braze.com/docs/pt-br/pt-br/api/endpoints/messaging/send_messages/post_send_messages/) para enviar a mensagem. ## Pré-requisitos {#prerequisites} Para concluir este guia, você precisa de: | Requisito | Descrição | | --- | --- | | Chave da REST API da Braze | Uma chave com a permissão `messages.send`. Para criar uma, acesse **Configurações** > **APIs e identificadores** > **Chaves de API**. | | ID do app da Braze | O identificador do seu app dentro do seu espaço de trabalho. Para encontrá-lo, acesse **Configurações** > **APIs e identificadores** e verifique a seção **App identifiers**. Esse valor é obrigatório no campo `app_id` do objeto de envio de mensagens de e-mail. Para saber mais, consulte [Identificador de app](https://www.braze.com/docs/pt-br/pt-br/api/identifier_types/). | | Conteúdo HTML do e-mail | O corpo HTML da sua mensagem de e-mail, preparado com antecedência. | | Serviço de backend | Um serviço de backend ou ambiente de script capaz de fazer solicitações HTTP POST para a REST API da Braze. | {: .reset-td-br-1 .reset-td-br-2 aria-label="Pré-requisitos" } ## Etapa 1: Criar uma Campanha da API {#step-1-create-an-api-campaign} 1. No dashboard da Braze, acesse **Envio de mensagens** > **Campaigns**. 2. Selecione **Criar campanha** e, em seguida, selecione **Campanha da API**. 3. Insira um nome e uma descrição para sua campanha, como "Notificação de mensagem por e-mail". 4. Adicione tags relevantes para identificação e rastreamento. 5. Selecione **Adicionar canal de envio de mensagens** e, em seguida, selecione **E-mail**. 6. Anote o **Campaign ID** exibido na página da campanha. Você precisará desse valor ao construir sua solicitação de API. Opcionalmente, anote também o **Message Variation ID** — inclua-o na sua solicitação se quiser atribuir estatísticas de envio a uma variação de mensagem específica. ## Etapa 2: Enviar um e-mail usando a API {#step-2-send-an-email-using-the-api} Construa uma solicitação POST para o endpoint [`/messages/send`](https://www.braze.com/docs/pt-br/pt-br/api/endpoints/messaging/send_messages/post_send_messages/). Inclua o ID da campanha, o ID de usuário externo do destinatário e o conteúdo do e-mail na carga útil da solicitação. **Important:** Cada destinatário referenciado em `external_user_ids` já deve existir na Braze. Envios somente por API não criam novos perfis de usuário. Se você precisar criar usuários como parte de um envio, use [`/users/track`](https://www.braze.com/docs/pt-br/pt-br/api/endpoints/user_data/post_user_track/) primeiro, ou use uma [campanha disparada por API](https://www.braze.com/docs/pt-br/pt-br/api/endpoints/messaging/send_messages/post_send_triggered_campaigns/). ### Exemplo de solicitação {#example-request} ``` POST https://YOUR_REST_ENDPOINT/messages/send Content-Type: application/json Authorization: Bearer YOUR_REST_API_KEY ``` Substitua `YOUR_REST_ENDPOINT` pela [URL do endpoint REST](https://www.braze.com/docs/pt-br/pt-br/api/basics/#endpoints) do seu espaço de trabalho. ```json { "campaign_id": "YOUR_CAMPAIGN_ID", "external_user_ids": ["user123"], "messages": { "email": { "app_id": "YOUR_APP_ID", "message_variation_id": "YOUR_MESSAGE_VARIATION_ID", "subject": "You have a new message!", "from": "Notifications ", "body": "

You have a new message!

Hi },

You received a new message in your inbox. Click the link below to read it:

View message

Thank you for using our service!

" } } } ``` Substitua os valores de espaço reservado pelos seus IDs reais. O campo `from` deve usar o formato `"Nome de Exibição "`. O campo `body` aceita HTML válido e suporta [personalização com Liquid](https://www.braze.com/docs/pt-br/pt-br/user_guide/messaging/design_and_edit/personalize/liquid/), para que você possa adaptar o conteúdo do e-mail para cada destinatário. Para a lista completa de parâmetros suportados pelo objeto de envio de mensagens de e-mail, consulte [Objeto de e-mail](https://www.braze.com/docs/pt-br/pt-br/api/objects_filters/messaging/email_object/). Após construir a solicitação, envie a solicitação POST do seu serviço de backend para a REST API da Braze. ## Etapa 3: Verificar sua integração {#step-3-verify-your-integration} Após concluir a configuração, verifique sua integração: 1. Envie uma solicitação de API conforme descrito na [Etapa 2](#step-2-send-an-email-using-the-api), usando seu próprio ID de usuário como destinatário. 2. Confirme que o e-mail foi entregue na sua caixa de entrada. 3. No dashboard da Braze, acesse a página de resultados da campanha e confirme que o envio foi registrado. 4. Monitore os resultados de perto à medida que você escala sua campanha. ## Considerações {#considerations} - Confirme que suas campanhas de e-mail estão em conformidade com as regulamentações relevantes, como GDPR e CAN-SPAM, incluindo as opções de descadastramento e avisos de privacidade necessários. Para saber mais, consulte [Gerenciando inscrições de usuários](https://www.braze.com/docs/pt-br/pt-br/user_guide/channels/email/subscriptions/) e [Práticas recomendadas de e-mail](https://www.braze.com/docs/pt-br/pt-br/user_guide/channels/email/best_practices/). - Use os [recursos de personalização](https://www.braze.com/docs/pt-br/pt-br/user_guide/messaging/design_and_edit/personalize/) da Braze para adaptar o conteúdo do e-mail a consumidores individuais, incluindo conteúdo dinâmico e dados específicos do usuário. - A REST API da Braze oferece [endpoints de envio de mensagens](https://www.braze.com/docs/pt-br/pt-br/api/endpoints/messaging/) adicionais para agendar mensagens, disparar campanhas e muito mais. # Recomendando produtos aos usuários Source: /docs/pt-br/developer_guide/rest_api/recommending_products/index.md # Recomendando produtos aos usuários {#recommending-products-to-users} > Use a API REST da Braze junto com [catálogos](https://www.braze.com/docs/pt-br/pt-br/user_guide/data/activation/catalogs/create/) ou [Conteúdo conectado](https://www.braze.com/docs/pt-br/pt-br/user_guide/personalization_and_dynamic_content/connected_content/) para exibir recomendações personalizadas de produtos nas suas mensagens. Essa abordagem permite que você conecte seu próprio mecanismo de recomendação ao ecossistema de envio de mensagens da Braze, para que usuários não técnicos possam gerenciar o conteúdo e as mensagens relacionadas a cada recomendação. Com essa abordagem, você pode: - Armazenar recomendações de produtos nos perfis de usuário a partir do seu backend usando a REST API. - Recuperar metadados de produtos no momento do envio usando catálogos ou Conteúdo conectado. - Exibir recomendações personalizadas em qualquer canal de envio de mensagens, incluindo e-mail, push, mensagens no app e muito mais. ## Pré-requisitos {#prerequisites} Para concluir este guia, você precisa de: | Requisito | Descrição | | --- | --- | | Chave da API REST da Braze | Uma chave com a permissão `users.track` e, se estiver gerenciando catálogos via API, as permissões relevantes de catálogos. Para criar uma, acesse **Configurações** > **Chaves de API**. | | Catálogo da Braze | Um catálogo contendo os metadados dos seus produtos (como nome, categoria, preço e URL da imagem). Para criar um, consulte [Criar um catálogo](https://www.braze.com/docs/pt-br/pt-br/user_guide/data/activation/catalogs/create/). | | Conhecimento de Liquid | Familiaridade intermediária com [Liquid](https://www.braze.com/docs/pt-br/pt-br/user_guide/personalization_and_dynamic_content/liquid/) para criar modelos de variáveis personalizadas e usar Conteúdo conectado. | {: .reset-td-br-1 .reset-td-br-2 role="presentation" } ## Etapa 1: Armazenar recomendações nos perfis de usuário {#step-1-store-recommendations-on-user-profiles} Para começar, armazene as recomendações de produtos geradas pelo seu mecanismo de recomendação nos perfis de usuário da Braze como atributos personalizados. Isso permite que você faça referência aos produtos recomendados de cada usuário no momento do envio da mensagem. 1. Determine quais dados de recomendação armazenar, como IDs de produtos ou categorias preferidas. 2. Use o endpoint [`/users/track`](https://www.braze.com/docs/pt-br/pt-br/api/endpoints/user_data/post_user_track/) para gravar a recomendação como um atributo personalizado no perfil de usuário. ### Exemplo de requisição {#example-request} ```http POST YOUR_REST_ENDPOINT/users/track Content-Type: application/json Authorization: Bearer YOUR_REST_API_KEY ``` Substitua `YOUR_REST_ENDPOINT` pela [URL do endpoint REST](https://www.braze.com/docs/pt-br/pt-br/api/basics/#endpoints) do seu espaço de trabalho. ```json { "attributes": [ { "external_id": "user123", "recommended_product_id": "1001" } ] } ``` Use nomes de atributos significativos (como `recommended_product_id`) para que sejam fáceis de referenciar nos modelos Liquid posteriormente. Mantenha as recomendações precisas atualizando-as regularmente conforme seu mecanismo de recomendação produz novos resultados. ## Etapa 2: Recuperar metadados de produtos {#step-2-retrieve-product-metadata} Após armazenar um identificador de recomendação em cada perfil de usuário, você precisa recuperar os metadados completos do produto (nome, preço, imagem etc.) para incluir na sua mensagem. Você tem duas opções: - **Opção A:** [Catálogos da Braze](#option-a-braze-catalogs) — armazene informações de produtos diretamente na Braze para consultas rápidas e integradas. - **Opção B:** [Conteúdo conectado](#option-b-connected-content) — busque informações de produtos de uma API externa no momento do envio. ### Opção A: Catálogos da Braze {#option-a-braze-catalogs} Se você criou um [catálogo](https://www.braze.com/docs/pt-br/pt-br/user_guide/data/activation/catalogs/create/) com seu inventário de produtos, pode consultar itens diretamente na sua mensagem usando Liquid. Para um passo a passo completo, consulte [Usando catálogos](https://www.braze.com/docs/pt-br/pt-br/user_guide/data/activation/catalogs/use/). #### Recomendar um item específico do catálogo {#recommend-a-specific-catalog-item} Para referenciar um produto específico por ID, use a Liquid tag `catalog_items`. Por exemplo, para recomendar o produto `1001` de um catálogo chamado `retail_products`: ```liquid We have a new item we think you'll like: Category: Name: Price: $ ``` #### Recomendar múltiplos itens do catálogo {#recommend-multiple-catalog-items} Você também pode referenciar múltiplos itens em uma única tag. Por exemplo, para destacar três produtos: ```liquid New items added in: - - - Visit our store to learn more! ``` #### Criar modelos de itens usando a recomendação do usuário {#template-items-using-a-users-recommendation} Combine o atributo personalizado da [Etapa 1](#step-1-store-recommendations-on-user-profiles) com uma consulta ao catálogo para personalizar a recomendação para cada usuário: ```liquid Hi }, check out our pick for you: — $ ``` ### Opção B: Conteúdo conectado {#option-b-connected-content} Se os metadados dos seus produtos estão em um serviço externo em vez de um catálogo da Braze, use [Conteúdo conectado](https://www.braze.com/docs/pt-br/pt-br/user_guide/personalization_and_dynamic_content/connected_content/making_an_api_call/) para buscá-los no momento do envio. Por exemplo, se sua API interna retorna detalhes do produto por ID: ```liquid Hi }, we think you'll love: — $ ``` Para mais detalhes sobre como fazer chamadas de API a partir das suas mensagens, consulte [Fazendo uma chamada de API](https://www.braze.com/docs/pt-br/pt-br/user_guide/personalization_and_dynamic_content/connected_content/making_an_api_call/). **Warning:** Evite usar Conteúdo conectado para buscar uma lista grande de produtos e depois iterar por essa lista em Liquid no momento do envio. Cargas úteis de resposta grandes aumentam a latência de envio e podem causar timeouts de mensagem ou falhas de entrega em escala. Em vez disso, armazene apenas os IDs de produtos específicos que um usuário precisa no perfil dele (consulte a [Etapa 1](#step-1-store-recommendations-on-user-profiles)) e busque metadados para esses itens individuais ou use [catálogos](#option-a-braze-catalogs), que são otimizados para consultas rápidas. ## Etapa 3: Verificar sua integração {#step-3-verify-your-integration} Após concluir a configuração, verifique sua integração: 1. Use o endpoint [`/users/track`](https://www.braze.com/docs/pt-br/pt-br/api/endpoints/user_data/post_user_track/) para gravar uma recomendação de teste no seu próprio perfil de usuário. 2. Envie uma mensagem de teste que faça referência ao produto recomendado usando catálogos ou Conteúdo conectado. 3. Confirme que os detalhes do produto são renderizados corretamente na mensagem entregue. 4. No dashboard da Braze, acesse a página de resultados da Campaign ou do Canvas e confirme que o envio foi registrado. ## Considerações {#considerations} - Mantenha os dados de recomendação precisos atualizando os atributos personalizados regularmente conforme seu mecanismo de recomendação produz novos resultados. - Use os [recursos de personalização](https://www.braze.com/docs/pt-br/pt-br/user_guide/personalization_and_dynamic_content/) da Braze para personalizar ainda mais as mensagens, como incorporar dados específicos do usuário junto com os detalhes do produto. - Considere usar [entrega disparada por API](https://www.braze.com/docs/pt-br/pt-br/user_guide/engagement_tools/campaigns/building_campaigns/delivery_types/api_triggered_delivery/) para disparar mensagens a partir do seu backend usando modelos definidos no dashboard da Braze. # Localização Source: /docs/pt-br/developer_guide/localization/index.md # Localização {#localization} > Saiba mais sobre localização e idiomas suportados pelo SDK da Braze, para que você possa se conectar com seus usuários em todo o mundo. Para obter orientações sobre como configurar mensagens localizadas, consulte [Localização](https://www.braze.com/docs/pt-br/pt-br/user_guide/messaging/messaging_fundamentals/localization/) em nossa seção Fundamentos do envio de mensagens. ## Sobre a localização {#about-localization} Além do inglês, a Braze oferece suporte a vários idiomas para mensagens do SDK exibidas no seu app. Quando o idioma do telefone do usuário estiver definido como um dos idiomas suportados, as mensagens do SDK incluídas por padrão no canal de envio de mensagens serão traduzidas para esse idioma. Por exemplo, se o seu app exibir uma mensagem sobre problemas de conectividade, ela será traduzida para o idioma escolhido pelo usuário. ## Supported language codes Braze supports most language codes in the [ISO-639-1](http://en.wikipedia.org/wiki/List_of_ISO_639-1_codes) standard, with a few exceptions. Refer to the following table for the full list. | Language | Code | | -------- | ---- | | ENGLISH | `en` | | AFRIKAANS | `af` | | AGHEM | `agq` | | AKAN | `ak` | | ALBANIAN | `sq` | | AMHARIC | `am` | | ARABIC | `ar` | | ARMENIAN | `hy` | | ASSAMESE | `as` | | AYMARA | `ay` | | AZERBAIJANI | `az` | | BAFIA | `ksf` | | BASA | `bas` | | BASQUE | `eu` | | BELARUSIAN | `be` | | BEMBA | `bem` | | BENGALI | `bn` | | BENA | `bez` | | BOSNIAN | `bs` | | BRETON | `br` | | BULGARIAN | `bg` | | BURMESE | `my` | | CAMBODIAN | `km` | | CATALAN | `ca` | | CENTRAL ATLAS TAMAZIGHT | `tzm` | | CHEROKEE | `chr` | | CHIGA | `cgg` | | CHINESE | `zh` | | CONGO SWAHILI | `swc` | | CORNISH | `kw` | | CROATIAN | `hr` | | CZECH | `cs` | | DANISH | `da` | | DAWIDA | `dav` | | DOUALA | `dua` | | DUTCH | `nl` | | DZONGKHA | `dz` | | EKUGUSII | `guz` | | ESTONIAN | `et` | | ESPERANTO | `eo` | | EWONDO | `ewo` | | EWE | `ee` | | FAROESE | `fo` | | FARSI | `fa` | | FILIPINO | `fil` | | FINNISH | `fi` | | FRENCH | `fr` | | GALICIAN | `gl` | | GANDA | `lg` | | GEORGIAN | `ka` | | GERMAN | `de` | | GERMAN SWISS | `gsw` | | GREEK | `el` | | GREENLANDIC | `kl` | | GUARANI | `gn` | | GUJARATI | `gu` | | HAUSA | `ha` | | HAWAIIAN | `haw` | | HEBREW | `he` | | HINDI | `hi` | | HUNGARIAN | `hu` | | ICELANDIC | `is` | | IGBO | `ig` | | INDONESIAN | `id` | | INUKTITUT | `iu` | | IRISH | `ga` | | ITALIAN | `it` | | JAVANESE | `jv` | | JAPANESE | `ja` | | JOLA_FONYI | `dyo` | | KABYLE | `kab` | | KALENJIN | `kln` | | KAMBA | `kam` | | KANNADA | `kn` | | KASHMIRI | `ks` | | KAZAKH | `kk` | | KIEMBU | `ebu` | | KIKUYU | `ki` | | KINYARWANDA | `rw` | | KIRGHIZ | `ky` | | KOREAN | `ko` | | KURDISH | `ku` | | LAO | `lo` | | LATIN | `la` | | LATVIAN | `lv` | | LINGALA | `ln` | | LITHUANIAN | `lt` | | LUBA KATANGA | `lu` | | LUXEMBOURGISH | `lb` | | LUO | `luo` | | LUYIA | `luy` | | MACHAME | `jmc` | | MACEDONIAN | `mk` | | MALAGASY | `mg` | | MALAY | `ms` | | MALAYALAM | `ml` | | MALTESE | `mt` | | MANX | `gv` | | MARATHI | `mr` | | MASAI | `mas` | | MERU | `mer` | | MOLDAVIAN | `mo` | | MONGOLIAN | `mn` | | MORISYEN | `mfe` | | MUNDANG | `mua` | | NAM | `naq` | | NEPALI | `ne` | | NORTH NDEBELE | `nd` | | NORWEGIAN | `nb` | | NUER | `nus` | | NYANKOLE | `nyn` | | NYNORSK | `nn` | | OROMO | `om` | | PASHTO | `ps` | | PEUL | `ff` | | POLISH | `pl` | | PORTUGUESE | `pt` | | PUNJABI | `pa` | | QUECHUA | `qu` | | RAETO ROMANCE | `rm` | | ROMANIAN | `ro` | | ROMBO | `rof` | | RUSSIAN | `ru` | | RWA | `rwk` | | SAMBURU | `saq` | | SAMI | `se` | | SANGU | `sbp` | | SANSKRIT | `sa` | | SCOTTISH | `gd` | | SERBIAN | `sr` | | SENA | `seh` | | SHAMBALA | `ksb` | | SHONA | `sn` | | SICHUAN YI | `ii` | | SINDHI | `sd` | | SINHALESE | `si` | | SLOVAK | `sk` | | SLOVENIAN | `sl` | | SOMALI | `so` | | SPANISH | `es` | | SWAHILI | `sw` | | SWEDISH | `sv` | | TACHELHIT | `shi` | | TAGALOG | `tl` | | TAJIKI | `tg` | | TAMIL | `ta` | | TASAWAQ | `twq` | | TATAR | `tt` | | TELUGU | `te` | | TESO | `teo` | | THAI | `th` | | TIBETAN | `bo` | | TIGRINYA | `ti` | | TONGAN | `to` | | TURKISH | `tr` | | TURKMEN | `tk` | | UIGHUR | `ug` | | UKRAINIAN | `uk` | | URDU | `ur` | | UZBEK | `uz` | | VAI | `vai` | | VIETNAMESE | `vi` | | VUNJO | `vun` | | WELSH | `cy` | | XHOSA | `xh` | | YANGBEN | `yav` | | YIDDISH | `yi` | | YORUBA | `yo` | | ZARMA | `dje` | | ZULU | `zu` | {: .reset-td-br-1 .reset-td-br-2 aria-label="Supported language codes" } # Geofences Source: /docs/pt-br/developer_guide/geofences/index.md # Geofences {#geofences} > Aprenda como configurar geofences para o SDK da Braze. Um [geofence](https://www.braze.com/docs/pt-br/pt-br/user_guide/engagement_tools/locations_and_geofences/#about-locations-and-geofences) é uma área geográfica virtual que forma um círculo ao redor de uma posição global específica, representada pela combinação de latitude, longitude e um raio. ## Prerequisites Before you can use this feature, you'll need to [integrate the Android Braze SDK](https://www.braze.com/docs/pt-br/pt-br/developer_guide/sdk_integration/?sdktab=android). ## Setting up geofences {#setting-up-geofences} ### Step 1: Enable in Braze You can enable geofences for your app in one of the following places: To enable geofences from the **Locations** page: 1. In Braze, go to **Audience** > **Locations**. 2. The number of apps in your workspace that have geofences enabled is listed under the map. For example, if geofences is only enabled for some of your apps, it may read: **2 of 5 Apps with Geofences enabled**. To enable additional apps, select the current count under the map. 3. Choose an app to enable geofences for, then select **Done.** ![The geofence options on the Braze locations page.](https://www.braze.com/docs/pt-br/pt-br/assets/img_archive/enable-geofences-locations-page.png?4bf8451a2e59f1723b529fa8ff43b7f7) To enable geofences from the **App Settings** page: 1. In Braze, go to **Settings** > **App Settings**. 2. Select the app you'd like to enable geofences for. 3. Check **Geofences Enabled**, then select **Save.** ![The geofence checkbox located on the Braze settings pages.](https://www.braze.com/docs/pt-br/pt-br/assets/img_archive/enable-geofences-app-settings-page.png?702b6b77bb33116e03d8ba576f4e62f9) ### Step 2: Update `build.gradle` Add `android-sdk-location` to your app-level `build.gradle`. Also, add the Google Play Services [location package](https://developers.google.com/android/reference/com/google/android/gms/location/package-summary) using the Google Play Services [setup guide](https://developers.google.com/android/guides/setup): ``` dependencies { implementation "com.braze:android-sdk-location:+" implementation "com.google.android.gms:play-services-location:${PLAY_SERVICES_VERSION}" } ``` ### Step 3: Update the manifest Add boot, fine location, and background location permissions to your `AndroidManifest.xml`: ```xml

``` **Important:** The background location access permission was added in Android 10 and is required for Geofences to work while the app is in the background for all Android 10+ devices. Add the Braze boot receiver to the `application` element of your `AndroidManifest.xml`: ```xml

``` ### Step 4: Enable Braze location collection If you have not yet enabled Braze location collection, update your `braze.xml` file to include `com_braze_enable_location_collection` and confirm its value is set to `true`: ```xml true ``` **Important:** Starting with Braze Android SDK version 3.6.0, Braze location collection is disabled by default. Braze geofences are enabled if Braze location collection is enabled. If you would like to opt-out of our default location collection but still want to use geofences, it can be enabled selectively by setting the value of key `com_braze_geofences_enabled` to `true` in `braze.xml`, independently of the value of `com_braze_enable_location_collection`: ```xml true ``` ### Step 5: Obtain location permissions from the end user For Android M and higher versions, you must request location permissions from the end user before gathering location information or registering geofences. Add the following call to notify Braze when a user grants the location permission to your app: ```java Braze.getInstance(context).requestLocationInitialization(); ``` ```kotlin Braze.getInstance(context).requestLocationInitialization() ``` This will cause the SDK to request geofences from Braze servers and initialize geofence tracking. See [`RuntimePermissionUtils.java`](https://github.com/braze-inc/braze-android-sdk/blob/master/droidboy/src/main/java/com/appboy/sample/util/RuntimePermissionUtils.kt) in our sample application for an example implementation. ```java public class RuntimePermissionUtils { private static final String TAG = BrazeLogger.getBrazeLogTag(RuntimePermissionUtils.class); public static final int DROIDBOY_PERMISSION_LOCATION = 40; public static void handleOnRequestPermissionsResult(Context context, int requestCode, int[] grantResults) { switch (requestCode) { case DROIDBOY_PERMISSION_LOCATION: // In Android Q, we require both FINE and BACKGROUND location permissions. Both // are requested simultaneously. if (areAllPermissionsGranted(grantResults)) { Log.i(TAG, "Required location permissions granted."); Toast.makeText(context, "Required location permissions granted.", Toast.LENGTH_SHORT).show(); Braze.getInstance(context).requestLocationInitialization(); } else { Log.i(TAG, "Required location permissions NOT granted."); Toast.makeText(context, "Required location permissions NOT granted.", Toast.LENGTH_SHORT).show(); } break; default: break; } } private static boolean areAllPermissionsGranted(int[] grantResults) { for (int grantResult : grantResults) { if (grantResult != PackageManager.PERMISSION_GRANTED) { return false; } } return true; } } ``` ```kotlin object RuntimePermissionUtils { private val TAG = BrazeLogger.getBrazeLogTag(RuntimePermissionUtils::class.java!!) val DROIDBOY_PERMISSION_LOCATION = 40 fun handleOnRequestPermissionsResult(context: Context, requestCode: Int, grantResults: IntArray) { when (requestCode) { DROIDBOY_PERMISSION_LOCATION -> // In Android Q, we require both FINE and BACKGROUND location permissions. Both // are requested simultaneously. if (areAllPermissionsGranted(grantResults)) { Log.i(TAG, "Required location permissions granted.") Toast.makeText(context, "Required location permissions granted.", Toast.LENGTH_SHORT).show() Braze.getInstance(context).requestLocationInitialization() } else { Log.i(TAG, "Required location permissions NOT granted.") Toast.makeText(context, "Required location permissions NOT granted.", Toast.LENGTH_SHORT).show() } else -> { } } } private fun areAllPermissionsGranted(grantResults: IntArray): Boolean { for (grantResult in grantResults) { if (grantResult != PackageManager.PERMISSION_GRANTED) { return false } } return true } } ``` Using the preceding sample code is done via: ```java if (Build.VERSION.SDK_INT >= Build.VERSION_CODES.M) { if (Build.VERSION.SDK_INT >= Build.VERSION_CODES.Q) { boolean hasAllPermissions = PermissionUtils.hasPermission(getApplicationContext(), Manifest.permission.ACCESS_BACKGROUND_LOCATION) && PermissionUtils.hasPermission(getApplicationContext(), Manifest.permission.ACCESS_FINE_LOCATION); if (!hasAllPermissions) { // Request both BACKGROUND and FINE location permissions requestPermissions(new String[]{android.Manifest.permission.ACCESS_FINE_LOCATION, Manifest.permission.ACCESS_BACKGROUND_LOCATION}, RuntimePermissionUtils.DROIDBOY_PERMISSION_LOCATION); } } else { if (!PermissionUtils.hasPermission(getApplicationContext(), Manifest.permission.ACCESS_FINE_LOCATION)) { // Request only FINE location permission requestPermissions(new String[]{android.Manifest.permission.ACCESS_FINE_LOCATION}, RuntimePermissionUtils.DROIDBOY_PERMISSION_LOCATION); } } } ``` ```kotlin if (Build.VERSION.SDK_INT >= Build.VERSION_CODES.M) { if (Build.VERSION.SDK_INT >= Build.VERSION_CODES.Q) { val hasAllPermissions = PermissionUtils.hasPermission(applicationContext, Manifest.permission.ACCESS_BACKGROUND_LOCATION) && PermissionUtils.hasPermission(applicationContext, Manifest.permission.ACCESS_FINE_LOCATION) if (!hasAllPermissions) { // Request both BACKGROUND and FINE location permissions requestPermissions(arrayOf(android.Manifest.permission.ACCESS_FINE_LOCATION, Manifest.permission.ACCESS_BACKGROUND_LOCATION), RuntimePermissionUtils.DROIDBOY_PERMISSION_LOCATION) } } else { if (!PermissionUtils.hasPermission(applicationContext, Manifest.permission.ACCESS_FINE_LOCATION)) { // Request only FINE location permission requestPermissions(arrayOf(android.Manifest.permission.ACCESS_FINE_LOCATION), RuntimePermissionUtils.DROIDBOY_PERMISSION_LOCATION) } } } ``` ### Step 6: Manually request geofence updates (optional) By default, Braze automatically retrieves the device's location and requests geofences based on that collected location. However, you can manually provide a GPS coordinate that will be used to retrieve proximal Braze geofences instead. To manually request Braze Geofences, you must disable automatic Braze geofence requests and provide a GPS coordinate for requests. #### Step 6.1: Disable automatic geofence requests Automatic Braze geofence requests can be disabled in your `braze.xml` file by setting `com_braze_automatic_geofence_requests_enabled` to `false`: ```xml false ``` This can additionally be done at runtime via: ```java BrazeConfig.Builder brazeConfigBuilder = new BrazeConfig.Builder() .setAutomaticGeofenceRequestsEnabled(false); Braze.configure(getApplicationContext(), brazeConfigBuilder.build()); ``` ```kotlin val brazeConfigBuilder = BrazeConfig.Builder() .setAutomaticGeofenceRequestsEnabled(false) Braze.configure(applicationContext, brazeConfigBuilder.build()) ``` #### Step 6.2: Manually request Braze geofence with GPS coordinate Braze Geofences are manually requested via the [`requestGeofences()`](https://braze-inc.github.io/braze-android-sdk/kdoc/braze-android-sdk/com.braze/-i-braze/request-geofences.html) method: ```java Braze.getInstance(getApplicationContext()).requestGeofences(latitude, longitude); ``` ```kotlin Braze.getInstance(applicationContext).requestGeofences(33.078947, -116.601356) ``` **Important:** Geofences can only be requested once per session, either automatically by the SDK or manually with this method. **Important:** As of iOS 14, geofences do not work reliably for users who choose to only give their approximate location permission. ## Prerequisites Before you can use this feature, you'll need to [integrate the Swift Braze SDK](https://www.braze.com/docs/pt-br/pt-br/developer_guide/sdk_integration/?sdktab=swift). ## Setting up geofences {#setting-up-geofences} ### Step 1: Enable in Braze You can enable geofences for your app in one of the following places: To enable geofences from the **Locations** page: 1. In Braze, go to **Audience** > **Locations**. 2. The number of apps in your workspace that have geofences enabled is listed under the map. For example, if geofences is only enabled for some of your apps, it may read: **2 of 5 Apps with Geofences enabled**. To enable additional apps, select the current count under the map. 3. Choose an app to enable geofences for, then select **Done.** ![The geofence options on the Braze locations page.](https://www.braze.com/docs/pt-br/pt-br/assets/img_archive/enable-geofences-locations-page.png?4bf8451a2e59f1723b529fa8ff43b7f7) To enable geofences from the **App Settings** page: 1. In Braze, go to **Settings** > **App Settings**. 2. Select the app you'd like to enable geofences for. 3. Check **Geofences Enabled**, then select **Save.** ![The geofence checkbox located on the Braze settings pages.](https://www.braze.com/docs/pt-br/pt-br/assets/img_archive/enable-geofences-app-settings-page.png?702b6b77bb33116e03d8ba576f4e62f9) ### Step 2: Enable your app's location services By default, Braze location services are not enabled. To enable them in your app, complete the following steps. For a step-by-step tutorial, see [Tutorial: Braze Locations and Geofences](https://braze-inc.github.io/braze-swift-sdk/tutorials/braze/d1-brazelocation/). #### Step 2.1: Add the `BrazeLocation` module In Xcode, open the **General** tab. Under **Frameworks, Libraries, and Embedded Content**, add the `BrazeLocation` module. ![Add the BrazeLocation module in your Xcode project](https://www.braze.com/docs/pt-br/pt-br/assets/img/sdk_geofences/add-brazeLocation-module-xcode.png?a635e73143b5dee799072b76b29ffd5b) #### Step 2.2: Update your `Info.plist` In your `info.plist`, assign a `String` value to one of the following keys that describes why your application needs to track location. This string will be shown when your users are prompted for location services, so be sure to clearly explain the value of enabling this feature for your app. - `NSLocationAlwaysAndWhenInUseUsageDescription` - `NSLocationWhenInUseUsageDescription` ![Info.plist location strings in Xcode](https://www.braze.com/docs/pt-br/pt-br/assets/img/sdk_geofences/info-plist-location-strings.png?2a8b87c6d26af9f0b44e2a273d016f8c) **Important:** Apple has deprecated `NSLocationAlwaysUsageDescription`. For more information, see [Apple's developer documentation](https://developer.apple.com/documentation/bundleresources/information-property-list/nslocationalwaysusagedescription). ### Step 3: Enable geofences in your code In your app's code, enable geofences by setting `location.geofencesEnabled` to `true` on the `configuration` object that initializes the [`Braze`](https://braze-inc.github.io/braze-swift-sdk/tutorials/braze/d1-brazelocation/) instance. For other `location` configuration options, see [Braze Swift SDK reference](https://braze-inc.github.io/braze-swift-sdk/documentation/brazekit/braze/configuration-swift.class/location-swift.class). ```swift let configuration = Braze.Configuration( apiKey: "", endpoint: "" ) configuration.location.brazeLocationProvider = BrazeLocationProvider() configuration.location.automaticLocationCollection = true configuration.location.geofencesEnabled = true configuration.location.automaticGeofenceRequests = true // Additional configuration customization... let braze = Braze(configuration: configuration) AppDelegate.braze = braze ``` ```objc BRZConfiguration *configuration = [[BRZConfiguration alloc] initWithApiKey:brazeApiKey endpoint:brazeEndpoint]; configuration.logger.level = BRZLoggerLevelInfo; configuration.location.brazeLocationProvider = [[BrazeLocationProvider alloc] init]; configuration.location.automaticLocationCollection = YES; configuration.location.geofencesEnabled = YES; configuration.location.automaticGeofenceRequests = YES; // Additional configuration customization... Braze *braze = [[Braze alloc] initWithConfiguration:configuration]; AppDelegate.braze = braze; ``` #### Step 3.1: Enable background reporting (optional) By default, geofence events are only monitored if your app is in the foreground or has `Always` authorization, which monitors all application states. However, you can choose to also monitor geofence events if your app is in the background or has [`When In Use` authorization](#swift_request-authorization). To monitor these additional geofence events, open your Xcode project, then go to **Signing & Capabilities**. Under **Background Modes**, check **Location updates**. ![In Xcode, Background Mode > Location Updates](https://www.braze.com/docs/pt-br/pt-br/assets/img/sdk_geofences/xcode-background-modes-location-updates.png?7bfb02d003c77dedd1af7bf706959671) Next, enable `allowBackgroundGeofenceUpdates` in your app's code. This lets Braze extend your app's "When In Use" status by continuously monitoring location updates. This setting only works when your app is in the background. When the app re-opens, all existing background processes are paused and foreground processes are prioritized instead. ```swift let configuration = Braze.Configuration( apiKey: "", endpoint: "" ) // Additional configuration customization... // Enable background geofence reporting with `When In Use` authorization. configuration.location.allowBackgroundGeofenceUpdates = true // Determines the number of meters required to trigger a new location update. configuration.location.distanceFilter = 8000 let braze = Braze(configuration: configuration) AppDelegate.braze = braze ``` ```objc BRZConfiguration *configuration = [[BRZConfiguration alloc] initWithApiKey:brazeApiKey endpoint:brazeEndpoint]; // Additional configuration customization... // Enable background geofence reporting with `When In Use` authorization. configuration.location.allowBackgroundGeofenceUpdates = YES; // Determines the number of meters required to trigger a new location update. configuration.location.distanceFilter = 8000; Braze *braze = [[Braze alloc] initWithConfiguration:configuration]; AppDelegate.braze = braze; ``` **Important:** To prevent battery drain and rate limiting, configure `distanceFilter` to a value that meets your app's specific needs. Setting `distanceFilter` to a higher value prevents your app from requesting your user's location too frequently. ### Step 4: Request authorization {#request-authorization} When requesting authorization from a user, request either `When In Use` or `Always` authorization. To request `When In Use` authorization, use the `requestWhenInUseAuthorization()` method: ```swift var locationManager = CLLocationManager() locationManager.requestWhenInUseAuthorization() ``` ```objc CLLocationManager *locationManager = [[CLLocationManager alloc] init]; [locationManager requestWhenInUseAuthorization]; ``` By default, `requestAlwaysAuthorization()` only grants your app `When In Use` authorization and will re-prompt your user for `Always` authorization after some time has passed. However, you can choose to immediately prompt your user by first calling `requestWhenInUseAuthorization()` and then calling `requestAlwaysAuthorization()` after receiving your initial `When In Use` authorization. **Important:** You can only immediately prompt for `Always` authorization a single time. ```swift var locationManager = CLLocationManager() locationManager.requestAlwaysAuthorization() ``` ```objc CLLocationManager *locationManager = [[CLLocationManager alloc] init]; [locationManager requestAlwaysAuthorization]; ``` ## Manually request geofences {#manually-request-geofences} When the Braze SDK requests geofences from the backend, it reports the user's current location and receives geofences that are determined to be optimally relevant based on the location reported. To control the location that the SDK reports for the purposes of receiving the most relevant geofences, you can manually request geofences by providing the desired coordinates. ### Step 1: Set `automaticGeofenceRequests` to `false` You can disable automatic geofence requests in your `configuration` object passed to [`init(configuration)`](https://braze-inc.github.io/braze-swift-sdk/documentation/brazekit/braze/init(configuration:)). Set `automaticGeofenceRequests` to `false`. ```swift let configuration = Braze.Configuration( apiKey: "{BRAZE_API_KEY}", endpoint: "{BRAZE_ENDPOINT}" ) configuration.automaticGeofencesRequest = false let braze = Braze(configuration: configuration) AppDelegate.braze = braze ``` ```objc BRZConfiguration *configuration = [[BRZConfiguration alloc] initWithApiKey:{BRAZE_API_KEY} endpoint:{BRAZE_ENDPOINT}]; configuration.automaticGeofencesRequest = NO; Braze *braze = [[Braze alloc] initWithConfiguration:configuration]; AppDelegate.braze = braze; ``` ### Step 2: Call `requestGeofences` manually In your code, request geofences with the appropriate latitude and longitude. ```swift AppDelegate.braze?.requestGeofences(latitude: latitude, longitude: longitude) ``` ```objc [AppDelegate.braze requestGeofencesWithLatitude:latitude longitude:longitude]; ``` ## Frequently Asked Questions (FAQ) {#faq} #### Why am I not receiving geofences on my device? To confirm whether or not geofences are being received on your device, first use the [SDK Debugger tool](https://www.braze.com/docs/pt-br/pt-br/developer_guide/sdk_integration/debugging#debugging-the-braze-sdk) to check SDK's logs. You will then be able to see if geofences are successfully being received from the server and if there are any notable errors. Below are other possible reasons geofences may not be received on your device: ##### iOS operating system limitations The iOS operating system only allows up to 20 geofences to be stored for a given app. With geofences enabled, Braze will use up some of these 20 available slots. To prevent accidental or unwanted disruption to other geofence-related functionality in your app, you must enable location geofences for individual apps on the dashboard. For our location services to work correctly, check that your app is not using all available geofence spots. ##### Rate limiting Braze has a limit of 1 geofence refresh per session to avoid unnecessary requests. #### How does it work if I am using both Braze and non-Braze geofence features? As mentioned above, iOS allows a single app to store a maximum of 20 geofences. This storage is shared by both Braze and non-Braze geofences and is managed by [CLLocationManager](https://developer.apple.com/documentation/corelocation/cllocationmanager). For instance, if your app contains 20 non-Braze geofences, there would be no storage to track any Braze geofences (or vice versa). In order to receive new geofences, you will need to use [Apple's location APIs](https://developer.apple.com/documentation/corelocation) to stop monitoring some of the existing geofences on the device. #### Can the Geofences feature be used while a device is offline? A device needs to be connected to the internet only when a refresh occurs. Once it has successfully received geofences from the server, it is possible to log a geofence entry or exit even if the device is offline. This is because a device's location operates separately from its internet connectivity. For example, say a device successfully received and registered geofences on session start and goes offline. If it then enters one of those registered geofences, it can trigger a Braze campaign. #### Why are geofences not monitored when my app is backgrounded/terminated? Without `Always` authorization, Apple restricts location services from running while an app is not in use. This is enforced by the operating system and is outside the control of the Braze SDK. While Braze offers separate configurations to run services while the app is in the background, there is no way to circumvent these restrictions for apps that are terminated without receiving explicit authorization from the user. ## Prerequisites Before you can use this feature, you'll need to [integrate the .NET MAUI Braze SDK](https://www.braze.com/docs/pt-br/pt-br/developer_guide/sdk_integration/?sdktab=.net%20maui%20(xamarin)). ## Prerequisites This is the minimum SDK versions needed to start using geofences:

Xamarin: 9.0.0+

## Setting up geofences {#setting-up-geofences} ### Step 1: Enable in Braze You can enable geofences for your app in one of the following places: To enable geofences from the **Locations** page: 1. In Braze, go to **Audience** > **Locations**. 2. The number of apps in your workspace that have geofences enabled is listed under the map. For example, if geofences is only enabled for some of your apps, it may read: **2 of 5 Apps with Geofences enabled**. To enable additional apps, select the current count under the map. 3. Choose an app to enable geofences for, then select **Done.** ![The geofence options on the Braze locations page.](https://www.braze.com/docs/pt-br/pt-br/assets/img_archive/enable-geofences-locations-page.png?4bf8451a2e59f1723b529fa8ff43b7f7) To enable geofences from the **App Settings** page: 1. In Braze, go to **Settings** > **App Settings**. 2. Select the app you'd like to enable geofences for. 3. Check **Geofences Enabled**, then select **Save.** ![The geofence checkbox located on the Braze settings pages.](https://www.braze.com/docs/pt-br/pt-br/assets/img_archive/enable-geofences-app-settings-page.png?702b6b77bb33116e03d8ba576f4e62f9) --- Next, follow the platform-specific instructions below for either Android or iOS: ### Step 2: Add dependencies Add the following NuGet package reference to your project: - `BrazePlatform.BrazeAndroidLocationBinding` ### Step 3: Update your AndroidManifest.xml Add the following permissions to your `AndroidManifest.xml`: ```xml

``` **Important:** The background location access permission is required for geofences to work while the app is in the background on Android 10+ devices. ### Step 4: Configure Braze location collection Ensure that location collection is enabled in your Braze configuration. If you want to enable geofences without automatic location collection, set the following in your `Braze.xml`: ```xml true true ``` ### Step 5: Request location permissions at runtime You must request location permissions from the user before registering geofences. In your C# code, use the following pattern: ```csharp using AndroidX.Core.App; using AndroidX.Core.Content; private void RequestLocationPermission() { // ...existing code for checking and requesting permissions... } public override void OnRequestPermissionsResult(int requestCode, string[] permissions, Permission[] grantResults) { // ...existing code for handling permission result... } ``` After permissions are granted, initialize Braze location collection: ```csharp Braze.GetInstance(this).RequestLocationInitialization(); ``` ### Step 6: Manually request geofence updates (optional) To manually request geofences for a specific location: ```csharp Braze.GetInstance(this).RequestGeofences(latitude, longitude); ``` **Important:** Geofences can only be requested once per session, either automatically by the SDK or manually with this method. ### Step 2: Add dependencies Add the following NuGet package reference to your project: - `Braze.iOS.BrazeLocation` ### Step 3: Configure location usage in Info.plist Add a usage description string for location services in your `Info.plist`: ```xml NSLocationAlwaysAndWhenInUseUsageDescription This app uses your location to enable geofences and location-based messaging. NSLocationWhenInUseUsageDescription This app uses your location to enable geofences and location-based messaging. ``` **Important:** Apple has deprecated `NSLocationAlwaysUsageDescription`. Use the keys above for iOS 14+. ### Step 4: Enable geofences in your Braze configuration In your app startup code (e.g., `App.xaml.cs`), configure Braze with geofences enabled: ```csharp using BrazeKit; using BrazeLocation; var configuration = new BRZConfiguration("", ""); configuration.Location.BrazeLocationProvider = new BrazeLocationProvider(); configuration.Location.AutomaticLocationCollection = true; configuration.Location.GeofencesEnabled = true; configuration.Location.AutomaticGeofenceRequests = true; // ...other configuration... var braze = new Braze(configuration); ``` ### Step 5: Enable background location updates (optional) To monitor geofences in the background, enable the **Location updates** background mode by adding the following configuration to your `Info.plist`: ```xml UIBackgroundModes location ``` Then, in your Braze configuration, set: ```csharp configuration.Location.AllowBackgroundGeofenceUpdates = true; configuration.Location.DistanceFilter = 8000; // meters ``` **Important:** Set `DistanceFilter` to a value that meets your app's needs to avoid battery drain. ### Step 6: Request location authorization Request either `When In Use` or `Always` authorization from the user: ```csharp using CoreLocation; var locationManager = new CLLocationManager(); locationManager.RequestWhenInUseAuthorization(); // or locationManager.RequestAlwaysAuthorization(); ``` **Important:** Without `Always` authorization, iOS restricts location services from running while the app is not in use. This is enforced by the operating system and cannot be bypassed by the Braze SDK. **Important:** Geofences are supported on **both iOS and Android** in the React Native SDK. The `requestLocationInitialization` method is Android-only and is not required for iOS. The `requestGeofences` method is available on both platforms. By default, the SDK can automatically request and monitor geofences when location is available; you can rely on this automatic configuration or call `requestGeofences` to request manually. ## Prerequisites Before you can use this feature, you'll need to [integrate the React Native Braze SDK](https://www.braze.com/docs/pt-br/pt-br/developer_guide/sdk_integration/?sdktab=react%20native). ## Setting up geofences {#setting-up-geofences} ### Step 1: Enable in Braze You can enable geofences for your app in one of the following places: To enable geofences from the **Locations** page: 1. In Braze, go to **Audience** > **Locations**. 2. The number of apps in your workspace that have geofences enabled is listed under the map. For example, if geofences is only enabled for some of your apps, it may read: **2 of 5 Apps with Geofences enabled**. To enable additional apps, select the current count under the map. 3. Choose an app to enable geofences for, then select **Done.** ![The geofence options on the Braze locations page.](https://www.braze.com/docs/pt-br/pt-br/assets/img_archive/enable-geofences-locations-page.png?4bf8451a2e59f1723b529fa8ff43b7f7) To enable geofences from the **App Settings** page: 1. In Braze, go to **Settings** > **App Settings**. 2. Select the app you'd like to enable geofences for. 3. Check **Geofences Enabled**, then select **Save.** ![The geofence checkbox located on the Braze settings pages.](https://www.braze.com/docs/pt-br/pt-br/assets/img_archive/enable-geofences-app-settings-page.png?702b6b77bb33116e03d8ba576f4e62f9) ### Step 2: Complete native Android setup Because the React Native SDK uses the native Braze Android SDK, complete the native Android geofence setup for your project. The iOS equivalent of these steps is covered in the native Swift SDK geofences guide ([steps 2.2 to 3.1](https://www.braze.com/docs/pt-br/pt-br/developer_guide/geofences/?sdktab=swift#swift_step-21-add-the-brazelocation-module)); step 2.1 (Add the BrazeLocation module) is not required for React Native because BrazeLocation is already included implicitly with the Braze React Native SDK. 1. **Update `build.gradle`:** Add `android-sdk-location` and Google Play Services location. See [Android geofences](https://www.braze.com/docs/pt-br/pt-br/developer_guide/geofences/?sdktab=android). 2. **Update the manifest:** Add location permissions and the Braze boot receiver. See [Android geofences](https://www.braze.com/docs/pt-br/pt-br/developer_guide/geofences/?sdktab=android). 3. **Enable Braze location collection:** Update your `braze.xml` file. See [Android geofences](https://www.braze.com/docs/pt-br/pt-br/developer_guide/geofences/?sdktab=android). ### Step 3: Complete native iOS setup Because the React Native SDK uses the native Braze iOS SDK, complete the native iOS geofence setup for your project by following the native Swift SDK instructions starting from step 2.2: update your `Info.plist` with location usage descriptions (step 2.2), and enable geofences in your Braze configuration including `automaticGeofenceRequests = true` (step 3); optionally enable background reporting (step 3.1). Step 2.1 (Add the BrazeLocation module) is not required—BrazeLocation is already included implicitly with the Braze React Native SDK. See [iOS geofences, steps 2.2 to 3.1](https://www.braze.com/docs/pt-br/pt-br/developer_guide/geofences/?sdktab=swift#swift_step-21-add-the-brazelocation-module). ### Step 4: Request geofences from JavaScript **On Android:** After the user grants location permissions, call `requestLocationInitialization()` to initialize Braze location features and request geofences from Braze servers. This method is not supported on iOS and is not required for iOS. **On iOS:** The equivalent is to enable the `automaticGeofenceRequests` configuration in your native Swift or Objective-C Braze configuration (see Step 3). With that enabled, the SDK automatically requests and monitors geofences when location is available; no JavaScript call equivalent to `requestLocationInitialization` is required. ```javascript import Braze from '@braze/react-native-sdk'; // Android only: call this after the user grants location permission Braze.requestLocationInitialization(); ``` ### Step 5: Manually request geofences (optional) On both iOS and Android, you can manually request a geofence update for a specific GPS coordinate using `requestGeofences`. By default, Braze automatically retrieves the device's location and requests geofences. To manually provide a coordinate instead: 1. Disable automatic geofence requests. On Android, set `com_braze_automatic_geofence_requests_enabled` to `false` in your `braze.xml`. On iOS, set `automaticGeofenceRequests` to `false` in your Braze configuration. 2. Call `requestGeofences` with the desired latitude and longitude: ```javascript import Braze from '@braze/react-native-sdk'; Braze.requestGeofences(33.078947, -116.601356); ``` **Important:** Geofences can only be requested once per session, either automatically by the SDK or manually with this method. # Armazenamento Source: /docs/pt-br/developer_guide/storage/index.md # Armazenamento {#storage} > Saiba mais sobre as diferentes propriedades no nível de dispositivo armazenadas pelo SDK da Braze. ## Propriedades do dispositivo {#device-properties} Por padrão, a Braze coletará as seguintes propriedades no nível de dispositivo para permitir a personalização de mensagens com base no dispositivo, no idioma e no fuso horário: - `BROWSER` - `BROWSER_VERSION` - `LANGUAGE` - `OS` - `RESOLUTION` - `TIME_ZONE` - `USER_AGENT` - `AD_TRACKING_ENABLED` - `ANDROID_VERSION` - `CARRIER` - `IS_BACKGROUND_RESTRICTED` - `LOCALE` - `MODEL` - `NOTIFICATION_ENABLED` - `RESOLUTION` - `TIMEZONE` **Note:** `AD_TRACKING_ENABLED` e `TIMEZONE` não são coletados se forem `null` ou estiverem em branco. `GOOGLE_ADVERTISING_ID` não é coletado automaticamente pelo SDK e deve ser passado via [`setGoogleAdvertisingId`](https://braze-inc.github.io/braze-android-sdk/kdoc/braze-android-sdk/com.braze/-i-braze/set-google-advertising-id.html). - Operadora do dispositivo (consulte a nota sobre a [depreciação do `CTCarrier`](https://braze-inc.github.io/braze-swift-sdk/documentation/brazekit/braze/configuration-swift.class/deviceproperty/carrier)) - Localidade do dispositivo - Modelo do dispositivo - Versão do sistema operacional do dispositivo - Status da autorização push - Opções de exibição push - Push ativado - Resolução do dispositivo - Fuso horário do dispositivo **Note:** O SDK da Braze não coleta o IDFA automaticamente. Os apps podem, opcionalmente, passar o IDFA para a Braze implementando os métodos diretamente abaixo. Os apps precisam obter a aceitação explícita do rastreamento pelo usuário final por meio do framework App Tracking Transparency antes de passar o IDFA para a Braze. 1. Para definir o estado de rastreamento de publicidade, use [`set(adTrackingEnabled:)`](https://braze-inc.github.io/braze-swift-sdk/documentation/brazekit/braze/set(adtrackingenabled:)/). 2. Para definir o identificador do anunciante (IDFA), use [`set(identifierForAdvertiser:)`](https://braze-inc.github.io/braze-swift-sdk/documentation/brazekit/braze/set(identifierforadvertiser:)/). Por padrão, todas as propriedades estão ativadas. No entanto, você pode optar por ativá-las ou desativá-las manualmente. Lembre-se de que alguns recursos do SDK da Braze exigem propriedades específicas (como entrega no horário local e fuso horário), então certifique-se de testar sua configuração antes de liberar para produção. Por exemplo, você pode especificar o idioma do dispositivo para ser incluído na lista permitida. Para saber mais, consulte a opção `devicePropertyAllowlist` para [`InitializationOptions`](https://js.appboycdn.com/web-sdk/latest/doc/modules/braze.html#initializationoptions). ```javascript import * as braze from"@braze/web-sdk"; braze.initialize("API-KEY", { baseUrl: "BASE-URL", devicePropertyAllowlist: [ braze.DeviceProperties.LANGUAGE ] // list of `DeviceProperties` you want to collect }); ``` Por exemplo, você pode especificar a versão do Android OS e a localidade do dispositivo para serem incluídos na lista permitida. Para saber mais, consulte os métodos [`setDeviceObjectAllowlistEnabled()`](https://braze-inc.github.io/braze-android-sdk/kdoc/braze-android-sdk/com.braze.configuration/-braze-config/-builder/set-device-object-allowlist-enabled.html) e [`setDeviceObjectAllowlist()`](https://braze-inc.github.io/braze-android-sdk/kdoc/braze-android-sdk/com.braze.configuration/-braze-config/-builder/set-device-object-allowlist.html). ```java new BrazeConfig.Builder() .setDeviceObjectAllowlistEnabled(true) .setDeviceObjectAllowlist(EnumSet.of(DeviceKey.ANDROID_VERSION, DeviceKey.LOCALE)); ``` Por exemplo, você pode especificar a coleta de fuso horário e localidade para serem incluídos na lista permitida. Para saber mais, consulte a propriedade [`devicePropertyAllowList`](https://braze-inc.github.io/braze-swift-sdk/documentation/brazekit/braze/configuration-swift.class/devicepropertyallowlist) do objeto `configuration`. ```swift configuration.devicePropertyAllowList = [.timeZone, .locale] ``` ```objc configuration.devicePropertyAllowList = @[ BRZDeviceProperty.timeZone, BRZDeviceProperty.locale ]; ``` **Tip:** Para saber mais sobre as propriedades de dispositivo coletadas automaticamente, consulte [Coleta de dados do SDK](https://www.braze.com/docs/pt-br/pt-br/user_guide/data/unification/user_data/sdk_data_collection/). ## Armazenamento de cookies (apenas web) {#cookies} Após [inicializar o SDK Web da Braze](https://js.appboycdn.com/web-sdk/latest/doc/modules/braze.html#initialize), o SDK criará e armazenará cookies com um vencimento de 400 dias que se renova automaticamente em novas sessões. Os seguintes cookies são armazenados: | Cookie | Descrição | Tamanho | | --- | ---- | --- | | `ab.storage.userId.[your-api-key]` | Usado para determinar se o usuário atualmente conectado foi alterado e para associar eventos ao usuário atual. | Com base no tamanho do valor passado para `changeUser` | | `ab.storage.sessionId.[your-api-key]` | String gerada aleatoriamente usada para determinar se o usuário está iniciando uma sessão nova ou existente para sincronizar mensagens e calcular a análise de dados da sessão. | ~200 bytes | | `ab.storage.deviceId.[your-api-key]` | String gerada aleatoriamente usada para identificar usuários anônimos e para diferenciar os dispositivos dos usuários, além de ativar o envio de mensagens com base no dispositivo. | ~200 bytes | | `ab.optOut` | Usado para armazenar a preferência de descadastramento do usuário quando `disableSDK` é chamado | ~40 bytes | | `ab._gd` | Criado temporariamente (e depois excluído) para determinar o domínio do cookie de nível raiz, o que permite que o SDK funcione corretamente em subdomínios. | n/a | {: .reset-td-br-1 .reset-td-br-2 .reset-td-br-3 aria-label="Store cookies (web only) #cookies" } ### Alterando o vencimento do cookie {#cookie-expiry} Por padrão, os cookies da Braze expiram após 400 dias. Para substituir esse valor, use a opção `cookieExpiryInDays` ao inicializar o Web SDK. Os valores devem ser maiores que 0; se a opção for omitida ou definida como 0 ou menos, o padrão de 400 dias será aplicado. Esta opção requer o Web SDK 6.6.0 ou posterior. ```javascript import * as braze from "@braze/web-sdk"; braze.initialize("API-KEY", { baseUrl: "BASE-URL", cookieExpiryInDays: 30 // expires after 30 days }); ``` ### Desativando cookies {#disable-cookies} Para desativar todos os cookies, use a opção [`noCookies`](https://js.appboycdn.com/web-sdk/latest/doc/modules/braze.html#initializationoptions) ao inicializar o Web SDK. Isso impedirá que você associe usuários anônimos que navegam entre subdomínios e resultará em um novo usuário em cada subdomínio. ```javascript import * as braze from "@braze/web-sdk"; braze.initialize("API-KEY", { baseUrl: "BASE-URL", noCookies: true }); ``` Para interromper o rastreamento da Braze em geral ou para limpar todos os dados armazenados do navegador, consulte os métodos do SDK [`disableSDK`](https://js.appboycdn.com/web-sdk/latest/doc/modules/braze.html#disableSDK) e [`wipeData`](https://js.appboycdn.com/web-sdk/latest/doc/modules/braze.html#wipedata), respectivamente. Esses dois métodos podem ser úteis se um usuário revogar o consentimento ou se você quiser interromper todas as funcionalidades da Braze depois que o SDK já tiver sido inicializado. # Configurações de rede para o SDK da Braze Source: /docs/pt-br/developer_guide/network/index.md # Configurações de rede {#network-settings} > Saiba como definir as configurações de rede para o SDK da Braze. ## Network offline mode [Network offline mode](https://braze-inc.github.io/braze-android-sdk/kdoc/braze-android-sdk/com.braze/-braze/-companion/outbound-network-requests-offline.html?query=var%20outboundNetworkRequestsOffline:%20Boolean) is an optional feature that pauses or resumes outbound network requests from the Braze SDK at any point during runtime. Events are not lost during the offline state. This reference article covers how to integrate this mode. To enable network offline mode in the Braze SDK, see the following example: ```java Braze.setOutboundNetworkRequestsOffline(true); ``` ```kotlin Braze.setOutboundNetworkRequestsOffline(true) ``` ## Network traffic control ### Requesting processing policies Braze allows the user the option to control network traffic using the following protocols: By default, the `RequestPolicy` enum value is set to `automatic`. When set, immediate server requests are performed when user-facing data is required for Braze features, such as in-app messages. The Braze SDK will automatically handle all server communication, including: - Flushing custom events and attributes data to Braze servers - Updating Content Cards and geofences - Requesting new in-app messages To minimize server load, Braze performs periodic flushes of new user data every few seconds. When the `RequestPolicy` enum value is `manual`, it performs the same as automatic request processing, except: - Custom attributes and custom event data are not automatically flushed to the server throughout the user session. - Braze will still perform automatic network requests for internal features, such as requesting in-app messages, Liquid templating in in-app messages, geofences, and location tracking. For more details, see the `Braze.Configuration.Api.RequestPolicy.manual` [documentation](https://braze-inc.github.io/braze-swift-sdk/documentation/brazekit/braze/configuration-swift.class/api-swift.class/requestpolicy-swift.enum/manual). When these internal requests are made, Braze may flush locally stored custom attributes and custom event data to the Braze server, depending on the request type. ### Manually flushing user data Data can be manually flushed to Braze servers at any time using the following method: ```swift AppDelegate.braze?.requestImmediateDataFlush() ``` ```objc [AppDelegate.braze requestImmediateDataFlush]; ``` ### Setting the request processing policy These policies can be set at app startup time when you initialize the Braze configuration. In the `configuration` object, set the [`Braze.Configuration.Api.RequestPolicy`](https://braze-inc.github.io/braze-swift-sdk/documentation/brazekit/braze/configuration-swift.class/api-swift.class/requestpolicy-swift.enum)) as shown in the following code snippet: ```swift configuration.api.requestPolicy = .automatic ``` ```objc configuration.api.requestPolicy = BRZRequestPolicyAutomatic; ``` # Referências, repositórios e apps de exemplo do Braze SDK Source: /docs/pt-br/developer_guide/references/index.md # Referências, repositórios e apps de exemplo {#references-repositories-and-sample-apps} > Esta é uma lista de documentação de referência, repositórios GitHub e apps de exemplo pertencentes a cada SDK da Braze. A documentação de referência de um SDK detalha suas classes, tipos, funções e variáveis disponíveis. O repositório GitHub fornece insight sobre as declarações de funções e atributos desse SDK, alterações de código e controle de versão. Cada repositório também inclui aplicativos de exemplo totalmente compiláveis que você pode usar para testar os recursos da Braze ou implementar junto com seus próprios aplicativos. Para conteúdo de README de repositórios espelhados na documentação, consulte [Guias de repositório](https://www.braze.com/docs/pt-br/pt-br/developer_guide/sdk_repository_guides/). ## Lista de recursos {#list-of-resources} **Note:** Atualmente, alguns SDKs não possuem documentação de referência dedicada, mas estamos trabalhando ativamente nisso. | Plataforma | Referência | Repositório | App de exemplo | | ----------------- | --------------------------------------------------------------------------------------------------------------------------------------------------------- | ---------------------------------------------------------------------------------- | --------------------------------------------------------------------------------- | | Android SDK | [Documentação de referência](https://braze-inc.github.io/braze-android-sdk/kdoc/index.html) | [Repositório GitHub](https://github.com/braze-inc/braze-android-sdk) | [App de exemplo](https://github.com/braze-inc/braze-android-sdk/tree/master/samples) | | Swift SDK | [Documentação de referência](https://braze-inc.github.io/braze-swift-sdk/documentation/brazekit/braze) | [Repositório GitHub](https://github.com/braze-inc/braze-swift-sdk) | [App de exemplo](https://github.com/braze-inc/braze-swift-sdk/tree/main/Examples) | | Web SDK | [Documentação de referência](https://js.appboycdn.com/web-sdk/latest/doc/modules/braze.html#initialize) | [Repositório GitHub](https://github.com/braze-inc/braze-web-sdk) | [App de exemplo](https://github.com/braze-inc/braze-web-sdk/tree/master/sample-builds) | | Javascript SDK | [Documentação de referência](https://braze-inc.github.io/braze-javascript-sdk/) | [Repositório GitHub](https://github.com/braze-inc/braze-javascript-sdk/tree/main) | N/D | | Cordova SDK | [Arquivo de declaração](https://github.com/braze-inc/braze-cordova-sdk/blob/master/www/BrazePlugin.js) | [Repositório GitHub](https://github.com/braze-inc/braze-cordova-sdk) | [App de exemplo](https://github.com/braze-inc/braze-cordova-sdk/tree/master/sample-project) | | Flutter SDK | [Documentação de referência](https://pub.dev/documentation/braze_plugin/latest/braze_plugin/) | [Repositório GitHub](https://github.com/braze-inc/braze-flutter-sdk) | [App de exemplo](https://github.com/braze-inc/braze-flutter-sdk/tree/master/example) | | React Native SDK | [Documentação de referência](https://braze-inc.github.io/braze-react-native-sdk/) | [Repositório GitHub](https://github.com/braze-inc/braze-react-native-sdk) | [App de exemplo](https://github.com/braze-inc/braze-react-native-sdk/tree/master/BrazeProject) | | Vega SDK | [Documentação de referência](https://braze-inc.github.io/braze-vega-sdk/) | [Repositório GitHub](https://github.com/braze-inc/braze-vega-sdk) | N/D | | Roku SDK | N/D | [Repositório GitHub](https://github.com/braze-inc/braze-roku-sdk) | [App de exemplo](https://github.com/braze-inc/braze-roku-sdk/tree/main/torchietv) | | Unity SDK | [Arquivo de declaração](https://github.com/braze-inc/braze-unity-sdk/blob/master/Assets/Plugins/Appboy/BrazePlatform.cs) | [Repositório GitHub](https://github.com/braze-inc/braze-unity-sdk) | [App de exemplo](https://github.com/braze-inc/braze-unity-sdk/tree/master/unity-samples) | | SDK .NET MAUI (anteriormente Xamarin) | N/D | [Repositório GitHub](https://github.com/braze-inc/braze-xamarin-sdk) | [App de exemplo](https://github.com/braze-inc/braze-xamarin-sdk/tree/master/appboy-component/samples) | {: .reset-td-br-1 .reset-td-br-2 .reset-td-br-3 .reset-td-br-4 aria-label="Lista de recursos" } ## Criando um app de exemplo {#building-a-sample-app} ### Compilando o "Droidboy" {#building-droidboy} Nosso aplicativo de teste no [repositório GitHub do Android SDK](https://github.com/braze-inc/braze-android-sdk) é chamado Droidboy. Siga estas instruções para criar uma cópia totalmente funcional dele junto com seu projeto. 1. Crie um novo [espaço de trabalho](https://www.braze.com/docs/pt-br/pt-br/developer_guide/platform_wide/app_group_configuration/#app-group-configuration) e anote a chave identificadora de API da Braze.

2. Copie seu ID de remetente FCM e a chave identificadora de API da Braze nos locais apropriados em `/droidboy/res/values/braze.xml` (entre as tags das strings denominadas `com_braze_push_fcm_sender_id` e `com_braze_api_key`, respectivamente).

3. Copie a chave do servidor FCM e o ID do servidor nas configurações do espaço de trabalho em **Gerenciar configurações**.

4. Para montar o APK do Droidboy, execute `./gradlew assemble` no diretório do SDK. Use `gradlew.bat` no Windows.

5. Para instalar automaticamente o APK do Droidboy em um dispositivo de teste, execute `./gradlew installDebug` no diretório do SDK: ### Compilando o "Hello Braze" {#building-hello-braze} O aplicativo de teste Hello Braze mostra um caso de uso mínimo do SDK da Braze e também demonstra como integrar facilmente o SDK da Braze em um projeto Gradle. 1. Copie sua chave identificadora de API da página **Gerenciar configurações** no seu arquivo `braze.xml` na pasta `res/values`. ![](https://www.braze.com/docs/pt-br/pt-br/assets/img_archive/hello_appboy.png?6a24a92e98dc23be7df4f1b6ce39eef5)

2. Para instalar o app de exemplo em um dispositivo ou emulador, execute o seguinte comando no diretório do SDK: ``` ./gradlew installDebug ``` Se você não tiver a variável `ANDROID_HOME` definida corretamente ou não tiver uma pasta `local.properties` com uma pasta `sdk.dir` válida, esse plug-in também instalará o SDK básico para você. Consulte o [repositório do plug-in](https://github.com/JakeWharton/sdk-manager-plugin) para mais informações. Para saber mais sobre o sistema de compilação do Android SDK, consulte o [README do repositório GitHub](https://github.com/braze-inc/braze-android-sdk/blob/master/README.md). ### Compilando apps de teste Swift {#building-swift-test-apps} Siga estas instruções para compilar e executar nossos aplicativos de teste. 1. Crie um novo [espaço de trabalho](https://www.braze.com/docs/pt-br/pt-br/developer_guide/platform_wide/app_group_configuration/#creating-your-app-group-in-my-apps) e anote a chave de API do identificador do app e o endpoint. 2. Com base no seu método de integração (Swift Package Manager, CocoaPods, Manual), selecione o arquivo `xcodeproj` apropriado para abrir. 3. Insira sua chave de API e seu endpoint no campo apropriado no arquivo `Credentials`. **Note:** Ao realizar o controle de qualidade da sua integração de SDK, use o [Depurador do SDK](https://www.braze.com/docs/pt-br/pt-br/developer_guide/sdk_integration/debugging/) para solucionar problemas sem ativar o registro detalhado no seu app. # Guias de repositório Source: /docs/pt-br/developer_guide/sdk_repository_guides/index.md # Guias de repositório {#repository-guides} > Estas páginas espelham os arquivos README públicos dos repositórios do SDK da Braze. Elas são sincronizadas semanalmente por meio de automação, e cada página contém um link para o repositório de origem com projetos de exemplo e contexto adicional. ## Guias de repositório disponíveis {#available-repository-guides} Escolha entre os seguintes guias de repositório por plataforma: - [Web SDK](https://www.braze.com/docs/pt-br/pt-br/developer_guide/sdk_repository_guides/web/) - [Android SDK](https://www.braze.com/docs/pt-br/pt-br/developer_guide/sdk_repository_guides/android/) - [Swift SDK](https://www.braze.com/docs/pt-br/pt-br/developer_guide/sdk_repository_guides/swift/) - [JavaScript SDK](https://www.braze.com/docs/pt-br/pt-br/developer_guide/sdk_repository_guides/javascript/) - [Cordova SDK](https://www.braze.com/docs/pt-br/pt-br/developer_guide/sdk_repository_guides/cordova/) - [Flutter SDK](https://www.braze.com/docs/pt-br/pt-br/developer_guide/sdk_repository_guides/flutter/) - [React Native SDK](https://www.braze.com/docs/pt-br/pt-br/developer_guide/sdk_repository_guides/react_native/) - [Roku SDK](https://www.braze.com/docs/pt-br/pt-br/developer_guide/sdk_repository_guides/roku/) - [Unity SDK](https://www.braze.com/docs/pt-br/pt-br/developer_guide/sdk_repository_guides/unity/) - [.NET MAUI (Xamarin) SDK](https://www.braze.com/docs/pt-br/pt-br/developer_guide/sdk_repository_guides/xamarin/) # Guia do repositório do Web SDK Source: /docs/pt-br/developer_guide/sdk_repository_guides/web/index.md ## Sobre o Braze Web SDK {#about-the-braze-web-sdk} O Braze Web SDK permite integrar a plataforma de engajamento com clientes da Braze diretamente nos seus aplicativos web. Desenvolvido com TypeScript e projetado para o desenvolvimento web moderno, este SDK oferece ferramentas abrangentes para gerenciamento de usuários, envio de mensagens, análise de dados e Feature Flags. ### O que você pode fazer {#what-you-can-do} - **Gerenciamento de usuários**: Rastreie e gerencie identidades, atributos e comportamentos de usuários em todo o seu aplicativo web - **In-App Messages**: Exiba mensagens e notificações direcionadas aos usuários enquanto eles estão usando ativamente o seu site - **Content Cards**: Mostre feeds de conteúdo personalizados e cartões promocionais que se atualizam em tempo real - **Banners**: Exiba mensagens em formato de banner em posicionamentos específicos dentro do seu site - **Notificações por push**: Envie notificações por push para a web para engajar os usuários mesmo quando eles não estão no seu site - **Feature Flags**: Controle lançamentos de recursos e testes A/B com gerenciamento de Feature Flags no lado do servidor - **Análise de dados**: Rastreie eventos personalizados, interações de usuários e métricas de conversão - **Gerenciamento de sessões**: Monitore sessões de usuários e padrões de engajamento Seja para construir um aplicativo de página única, um site de e-commerce ou uma plataforma de conteúdo, o Braze Web SDK oferece as ferramentas necessárias para criar experiências de usuário personalizadas e envolventes que impulsionam o crescimento e a retenção. ## Pré-requisitos {#prerequisites} Antes de integrar o Braze Web SDK, você precisará de: - **Conta Braze**: Uma conta Braze com acesso à API - **Chave de API**: A chave de API do seu app no dashboard da Braze - **Endpoint do SDK**: A URL do endpoint do seu Braze SDK (por exemplo, `sdk.iad-01.braze.com`) ### Obtendo suas credenciais {#getting-your-credentials} 1. **Chave de API**: Encontrada no dashboard da Braze em **Configurações** > **Chaves de API** 2. **Endpoint do SDK**: Localizado em **Configurações** > **Autenticação do SDK** > **Endpoints** 3. **Service Worker**: Necessário para notificações por push (consulte a seção Notificações por push) ## Instalação {#installation} ``` bash npm install --save @braze/web-sdk # or, using yarn: # yarn add @braze/web-sdk ``` ## Início rápido {#quick-start} ``` typescript import * as braze from "@braze/web-sdk"; // Initialize the SDK braze.initialize('YOUR-API-KEY-HERE', { baseUrl: "YOUR-SDK-ENDPOINT-HERE", }); braze.changeUser('Jane Doe'); ``` ## Referência de configuração {#configuration-reference} ### Opções de inicialização {#initialization-options} A função `initialize` aceita um objeto de opções com as seguintes propriedades: | Opção | Tipo | Padrão | Descrição | |-------|------|--------|-----------| | `baseUrl` | `string` | **Obrigatória** | Esta opção é obrigatória para configurar o Braze Web SDK para usar o endpoint apropriado para a sua integração — por exemplo: `braze.initialize('YOUR-API-KEY-HERE', { baseUrl: 'sdk.iad-03.braze.com' })` | | `enableLogging` | `boolean` | `false` | Defina como true para ativar o registro por padrão. Isso fará com que a Braze registre no console JavaScript, que é visível para todos os usuários! Você provavelmente deve remover isso ou fornecer um logger alternativo com setLogger antes de lançar sua página em produção. | | `allowUserSuppliedJavascript` | `boolean` | `false` | Por padrão, o Braze Web SDK não permite ações de clique em Javascript fornecidas pelo usuário, nem ativa mensagens no app em HTML e Banners, pois eles permitem que usuários do dashboard da Braze executem Javascript no seu site. Para indicar que você confia nos usuários do dashboard da Braze para escrever ações de clique em Javascript não maliciosas, defina esta propriedade como true. | | `doNotLoadFontAwesome` | `boolean` | `false` | A Braze usa Font Awesome para ícones de mensagens no app. Por padrão, a Braze carregará automaticamente o FontAwesome 4.7.0 do CDN do FontAwesome. Para desativar esse comportamento (por exemplo, porque seu site usa uma versão personalizada do FontAwesome), defina esta opção como `true`. Se fizer isso, você é responsável por garantir que o FontAwesome esteja carregado no seu site — caso contrário, as mensagens no app podem não ser renderizadas corretamente. | | `inAppMessageZIndex` | `number` | `999999` | Por padrão, o Braze SDK exibirá In-App Messages com um z-index de 999999. Forneça um valor para esta opção para substituir esse padrão. | | `sessionTimeoutInSeconds` | `number` | `30` | Por padrão, uma sessão expira após 30 segundos de inatividade. Forneça um valor para esta opção para substituir esse padrão. | | `deviceId` | `string` | Gerado automaticamente | Por padrão, a Braze atribuirá um guid aleatório como ID do dispositivo. Forneça um valor para esta opção de configuração para substituir esse padrão com um valor próprio. | | `appVersion` | `string` | `undefined` | Se você fornecer um valor para esta opção, os eventos de usuário enviados à Braze serão associados à versão fornecida, que pode ser usada para segmentação de usuários. | | `appVersionNumber` | `string` | `undefined` | Um valor numérico de versão do app que pode ser usado para segmentação de usuários. Este valor deve ser enviado com quatro campos, como "1.2.3.4", caso contrário será ignorado. Nota: `appVersion` também deve ser definido, com o mesmo valor ou um nome exclusivo para esta versão. | | `contentSecurityNonce` | `string` | `undefined` | Se você fornecer um valor para esta opção, o Braze SDK adicionará o nonce a qualquer elemento `

Tipo de dispositivo	Dados e análise de dados	Mensagens no app	Content Cards	Notificações por push	Canvas	Feature Flags	Banners
Amazon Fire TV
Kindle Fire
Android TV
LG TV (webOS)				N/D
Samsung Tizen TV				N/D
Roku				N/D
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