Update user’s subscription group status

Use this endpoint to batch update the subscription state of up to 50 users on the Braze dashboard.

You can access a subscription group’s subscription_group_id by navigating to the Subscription Group page.

If you want to see examples or test this endpoint for Email Subscription Groups:

If you want to see examples or test this endpoint for SMS Subscription Groups:

Prerequisites

To use this endpoint, you’ll need an API key with the subscription.status.set permission.

Rate limit

For customers who onboarded with Braze on or after January 6, 2022, we apply a rate limit of 5,000 requests per minute shared across the /subscription/status/set and /v2/subscription/status/set endpoint as documented in API rate limits.

Request body

• sms
• email

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Content-Type: application/json
Authorization: Bearer YOUR-REST-API-KEY

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{
   "subscription_group_id": (required, string) the id of your subscription group,
   "subscription_state": (required, string) available values are "unsubscribed" (not in subscription group) or "subscribed" (in subscription group),
   "external_id": (required*, array of strings) the external ID of the user or users, may include up to 50 IDs,
   "phone": (required*, array of strings in E.164 format) The phone number of the user (must include at least one phone number and at most 50 phone numbers),
   // SMS subscription group - one of external_id or phone is required
 }

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Content-Type: application/json
Authorization: Bearer YOUR-REST-API-KEY

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{
   "subscription_group_id": (required, string) the id of your subscription group,
   "subscription_state": (required, string) available values are "unsubscribed" (not in subscription group) or "subscribed" (in subscription group),
   "external_id": (required*, array of strings) the external ID of the user or users, may include up to 50 IDs,
   "email": (required*, array of strings) the email address of the user (must include at least one email and at most 50 emails),
   // Email subscription group - one of external_id or email is required
   // Note that sending an email address that is linked to multiple profiles will update all relevant profiles
 }

This property should not be used for updating a user’s profile information. Use the /users/track property instead.

Request parameters

Example requests

Email

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curl --location --request POST 'https://rest.iad-01.braze.com/subscription/status/set' \
--header 'Content-Type: application/json' \
--header 'Authorization: Bearer YOUR-REST-API-KEY' \
--data-raw '{
  "subscription_group_id": "subscription_group_identifier",
  "subscription_state": "unsubscribed",
  "external_id": "external_identifier",
  "email": ["[email protected]", "[email protected]"]
}
'

SMS

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curl --location --request POST 'https://rest.iad-01.braze.com/subscription/status/set' \
--header 'Content-Type: application/json' \
--header 'Authorization: Bearer YOUR-REST-API-KEY' \
--data-raw '{
  "subscription_group_id": "subscription_group_identifier",
  "subscription_state": "unsubscribed",
  "external_id": "external_identifier",
  "phone": ["+12223334444", "+11112223333"]
}
'

Example success response

The status code 201 could return the following response body.

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{
    "message": "success"
}