What is Zendesk?

Zendesk Support Suite offers businesses the ability to have natural conversations with their customers through omnichannel support, using email, web chat, voice or social messaging apps. ZSS values customer support through tracking and prioritizing interactions through a streamlined ticketing system, allowing businesses to have a unified historical view of the customer.

Zendesk's Website →

How we work together

Braze and Zendesk work together to improve your interactions with customers and prospects. Use CSAT scores and open tickets information to ensure you're sending the right message, or not sending a message at all to unhappy customers.

Braze Documentation →

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Channel Extensions

Let’s grow together. Our ecosystem is open, flexible, and ready to integrate with you.

We believe that the whole is greater than the sum of its parts. When you become a partner at Braze, you become just that - a partner, a friend. Join our ever-expanding ecosystem of best-in-class technology platforms.

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