Time and time again leveraging cross-channel messaging has given an edge to top brands looking to improve their game. Let’s look into a few specific case studies and see what can be used to enhance your own brand's engagement.
Almost every industry has been dramatically affected by the global COVID-19 pandemic, but travel is one of the hardest hit. How can brands who have built their business around booking tours and tickets continue providing value for their customers? Travel platform GetYourGuide found a way with a little help from the kind of cross-channel approach Braze makes possible.