Resources
Thought leadership, tips, and tricks for world-class customer engagement
Report
2024 Global Customer Engagement Review
Braze Blog
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Guide
The Braze WhatsApp Inspiration Guide
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Report
Building Long-Term Loyalty: A Research Report on What Consumers Want
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Guide
Braze Inspiration Guide
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Customer Engagement
Melting Points: Where Creativity Meets Technology
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Product Release
Work Smarter With Sage AI by Braze
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Guide
FAQs: Get Ready for Gmail and Yahoo’s 2024 Email Changes
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Feature Flags
Three Customer Engagement Use Cases to Get the Most Out of Feature Flags
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Mobile Marketing
Level Up Your SMS Marketing Strategy With MMS
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Customer Engagement
How Marketers and Technical Teams Can Get It Right with LTK and VSCO
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Retention
The Many Faces of Retention: What It Is, How to Measure It, and Smart Ways to Boost It
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Reduce Churn
Retention by Design: Your Anti-Churn Playbook
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APAC
The State of Customer Engagement in APAC in 2024
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Webinar
2024 Customer Engagement Review Webinar for Australia and New Zealand
Building Braze
Our Product, Design, and Engineering teams share how they built the Braze platform from the ground up.
Building Braze
Scaling Quality: How Braze Ensures True Personalization for Massive Volumes of Email—and Does It Fast
Mar 1, 2024
By Gurbir Sukhija
Building Braze
Unleashing Braze Instant Insights: Three Smart Ways to Uplevel Your Customer Engagement Platform
Feb 29, 2024
By Ajay Phatak
Senior Analytics Consultant, Braze
Building Braze
Ongoing Iteration: Exploring the Evolution of the Braze Drag-and-Drop In-App Message Editor
Feb 26, 2024
By Lizzy Kim
Senior Product Manager, Braze
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AI and Machine Learning
A Complete Guide to Personalization Engines
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Braze Announcements
Powering Marketing Sophistication at a Massive Scale: How Braze Made Just-in-Time, Just-For-You Messaging Possible in 2023
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Guide
AI-Powered Customer Engagement: A Braze Playbook
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Report
The State of Customer Engagement in Australia and New Zealand
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Webinar
The Unlock: Why customer engagement is the key to effective marketing
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AI and Machine Learning
Why AI is a Necessity for Retail Marketers
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Bonfire
March 2024 Bonfire Marketer of the Month: Helium 10’s Tasha Powe