Tiffany Duncan

Marketing Department Coordinator, Braze

Tiffany works with all of the marketing sub-departments to ensure the success of the marketing initiatives at Braze. When not in the office, you can find her at the movies or staring quizzically at a menu before deciding on the usual—a burger and fries.


How Pomelo Fashion Used Braze to Increase App Sessions and Conversions

By leveraging Braze to run a personalized push campaign, Bangkok-based ecommerce brand, Pomelo Fashion, was able to achieve an 66% increase in conversion rate, and a 126% increase in sessions.


Bloom & Wild Lives Out Its Core Values Through a Customer-First Campaign

Since launching in 2013, Bloom & Wild has become the UK’s leading ecommerce flower delivery service, completing 1.8m deliveries last year. Check out how they created an empathetic campaign that increased engagement through a customer-centric approach.


Get Braze Certified Through Our Intimate Virtual Workshops

Braze previously offered e-learning courses for people who wanted more technical guidance on how to navigate our interface. Upon feedback, we evolved our learning courses and now offer virtual certificate courses for those who want to get into the nitty gritty of how successful campaigns are built using our dashboard.


Customer Journey Software: The Heart of the Martech Stack

For Zoltan Szalas, Senior Product Manager at IBM, having a tool—Braze—to track the consumer journey is integral to optimizing campaigns. Here's what that looks like.


How DraftKings Customizes Their Messaging With Liquid Personalization From Braze

What does it look like when you get personalization right? Well, DraftKings, a long-time customer of Braze, incorporates individualized content into their emails, push notifications and in-app messages—all using the Braze platform. Here's how they do it.


Braze, Segment, and Amplitude: A Powerful Customer Engagement Trinity

For brands already leveraging Braze, Segment and Amplitude are two Braze partner solutions that— when used in conjunction with the Braze platform—enable marketing teams to collect consumer engagement data and optimize campaigns based on insights. Let’s take a look at what these partnerships make possible.